The Rice Group Property Management

Transcription

1 The Rice Group Property Management 1745 E. River Road, Suite 245 Tucson, AZ Ph. (520) Fax (520) Welcome! At Keller Williams Southern Arizona we have the advantage of working under an internationally branded company with local ownership. The Rice Group offers its property management services to a select group of clients. We help our clients find good investment opportunities and then make the management of those assets painless and profitable. As a full service property management company we offer complete property management services. All of our property managers are licensed real estate agents and investors in real estate as well. Each of our property managers is knowledgeable, professional, prompt and courteous, which is one reason our clients stay with us for so long. We practice what we preach! Our team of professionals realizes your property is a valuable investment and manages your property as if it were our own. Our primary goals are to: Maximize Your Cash Flow: We are committed to obtaining the maximum amount of rent for your home that market conditions will bear, thereby maximizing your income. We also work hard to minimize the cost of repairs and maintenance using our extensive network of contractors. Minimize the Vacancy Period: We are committed to designing and executing a targeted marketing plan to rent your property as quickly as possible, thereby minimizing the time that your rental is not generating income. Protect Your Investment: We thoroughly screen prospective tenants and manage your property in a discreet, professional and competent manner. Do the Work for You: We handle everything so you can spend your time on more important things! Communicate: You will have a specific property manager assigned to your property. Property information, conditions and reports will be posted online and viewable with your personal login and password 24/7. You will also have access to our office staff during normal business hours and s to Rent@TucsonPM.com are returned promptly. In addition to providing professional property management services, we also provide extended services such as purchase and sales representation, free comparable markets analysis (CMA), 1031 tax exchanges, and mortgage lending. Please contact us today and order your free management package. Let Keller Williams Southern Arizona and The Rice Group take care of all of your property management needs. We very much appreciate the opportunity!

2 TABLE OF CONTENTS In this management package you will find the following: Property Management Services We Provide Frequently Asked Questions by New Clients New Client Management Application. New Client Home Owners Association Information Form.. Home Owners Insurance Verification Form.. Advertising Options Advertising Options Form. The Rice Group Asset Management Web Site Access Information

3 PROPERTY MANAGEMENT SERVICES WE PROVIDE At Realty Executives Southern Arizona and The Rice Group we are committed to fulfilling all of your asset management needs. Below is a list of some of the management services we provide our clients. If there is a service you are particularly interested in but cannot find it listed below please contact us at Rent@TucsonPM.com, or call us at: (520) Professional, Prompt and Courteous Service Keller Williams Southern Arizona is locally owned and operated, but brings to the client a branding and international presence. The Rice Group is comprised of licensed Real Estate Agents that use the tools available to us and our clients through this partnership but who understand that this is a people business and treat our clients such. Prepare Your Property to be Rented Your Property Manager will meet with you to evaluate your property and make recommendations to prepare your property to obtain the optimal monthly rental amounts. Your Property Manager will coordinate the completion of any maintenance or repair items you have approved using our extensive network of qualified vendors to ensure all work is completed. Determine the Optimal Monthley Rental Amount Your Property Manager will do a market analysis to determine the optimal monthly rental amount for your property utilizing a wide range of professional resources. Design a Targeted Marketing Program Your Property Manager will meet with you to design a targeted marketing program to rent your property as quickly as possible. Your Property Manager will execute your targeted markeing program utilizing the Internet, Tucson Multiple Listing Service, local newspapers, circulars and property signs. Your Property Manager will promptly pursue all leads and inquires and schedule showings of your property during the week, evenings and weekends.

4 Thorough Screening of Applicants Prospective Tenants will be screened using an online credit and background checking system that pulls credit history, past criminal records and makes a evaluation and recommendation based on those facts. The Rice Group Asset Management Team then contacts o Previous landlord(s) to verify payment history and care of property. o Present employer to verifies employment and stated income. o References to further determine character and history. Based on the information gathered a determination is made on whether the prospective Tenant is the RIGHT Tenant. Coordinate Move-In of New Tenant Your Property Manager will collect the first month s rent and security deposit in the form of a cashier s check prior to your tenant s move-in. If a personal check is used funds must clear the bank before keys are turned over. Your Property Manager will prepare all rental and lease agreements utilizing the AAR (Arizona Association of Realtors) approved forms. Your Property Manager will meet with your new tnant and ensure all agreements have been properly executed prior to their moving-in. Your Property Manager will document your property s condition utilizing digital photography prior to you new tenant s move-in. Your Property Manager will have your tenant complete and sign a Statement of Condition report verifying the condition of the property at the time of their move-in. Your Property Manager will instruct your tenant regarding rental payment terms and required property maintenance. Prompt Rental Receipt Collections and Disbursements Your Property Manager will promptly collect your rental income from your tenant at the beginning of each month. Our Accounting Department will disburse the rental proceeds in the manner instructed by you on a monthly basis. Your Property Manager will serve five day notices to Pay Rent of Quit if rent has not been paid by the third day of each month. Your Property Manager will coordinate the start of unlawful detainer action to evict your tenant in the event the rent is not paid.

5 Payment of Your Monthly Expenses Our Accounting Department will pay all reoccurring monthly expenses on your behalf such as: o Mortgage(s) o Property Taxes o Insurance o Home Owner s Association Dues o Utilities o Landscaping and Pool Service 24 Hour Online Accounting TucsonPM.com Our Accounting Department will provide you with up to date itemized statements showing income and expenses related to your property, including year-to-date totals through our online back office Property Management program. Our Accounting Department will provide you with a year-end accounting summary of your account and 1099s, available online for you convienance. Complete Property Maintenance Services We provide our clients with 24-hour emergency repair services. We minimize the cost of repairs and maintenacne using our extensive network of contractors, vendors and handymen. We coordinate property reconditioning, including painting, window coverings, new flooring and property cleaning. We arrange for any necessary services such as utilities, landscaping, pest control treatments and pool service.

6 COMPARE YOUR PRESENT PROPERTY MANAGEMENT COMPANY TO Keller Williams Southern Arizona & The Rice Group Property Management Services How well do you know your present property management company? Use the checklist below to compare your current property management service to what Keller Williams Southern Arizona and The Rice Group has to offer. PARTIAL LIST OF SERVICES Prompt Rent Collections Tenant Screening All Payments and Bills Paid Eviction and Legal Services Free Rental Services to Tenants Preparation of Vacancies Complete Maintenance Service YOURS OURS 24 Hour Emergency Services 24 Hour Internet Access to You Account Information and Statements 24 Hour Internet Access to Property History 24 Hour Internet Access to Repair Invoices and Status Year-End Accounting Summary and 1099s Do the services now provided to you stack up to ours? If not, give us a call (520) Keller Williams Southern Arizona The Rice Group Rent@TucsonPM.com

7 QUESTIONS THAT ARE FREQUENTLY ASKED BY NEW CLIENTS Below are just a few of the questions that are frequently asked by our new clients. If you have questions that are not answered below please feel free to contact us at: (520) , or send us and at: Rent@TucsonPM.com Q: What determines the rent for my property? A: Ultimately the rental market. We use our marketing skills, analyisis and judgment to optimize rents in accordance with your goals. Q: How are security deposits handled? A: Security deposits are deposited into our trust account. They remain in the trust account until the tenant vacates the property. By law, any security deposit money due the tenant must be refunded within twenty-one (21) days of vacancy. Q: How are tenants selected? A: We carefully screen each prospective tenant and verify rental history, employment, references and obtain a report which includes credit history, any criminal history and recommendations. Q: Do I pay for processing the tenants application? A: No. You pay nothing. Q: Who pays for maintenance and repairs to my property? A: The owner pays for maintenance and repairs, unless the tenant has agreed to assume responsibility. In that case, we will seek reimbursement on your behalf from the tenant. Because we deal with such a large volume of property we can normally contract at considerable savings to you for repairs and maintenance. We save you money whenever possible. Q: Who pays for the marketing of my property? A: We pay for all signage and labor costs related to marketing your property for rent. The owner pays for the cost of advertising the property for rent in the local periodicals and the MLS service. For more details see the Advertising Options section in this management package. Q: What are the fees charged by The Rice Group to manage my property? A: Probobly less than what you think your time is worth, plus the cost savings in bookkeeping and maintenance services.

8 QUESTIONS THAT ARE FREQUENTLY ASKED BY NEW CLIENTS (continued) Q: Are management fees tax deductable? A: Generally, as a direct expense item. However, you should confirm this with your tax advisor. Q: What is typically involved in preparing a property to be rented? A: Generally, you should expect to make the property move-in ready. This may involve painting or patch work, carpet cleaning and minor repairs. Your property will rent quicker and realise a hight rental amount if it is in good condition. And rememeber, we request and require that the property be in the same or better condition when the tenant moves out as it was when they moved in.

9 ADVERTISING OPTIONS FORM CLIENT INFORMATION First Name: Last Name: Present Address: City: State:, Zip: RENTAL PROPERTY INFORMATION Rental Property Address: City: AZ Zip: Phone: ADVERTISING OPTIONS MULTIPLE LISTING OPTION (MLS) NO, I do not want the Multiple Listing Service option YES, I would like the Multiple Listing Service option. I would like the following MLS advertising provided for my property. I understand that with the Full MLS option I must either pay a flat rate or provide a % commission fee based on the rental amount and term of lease. Please choose one of the following: o I would like to provide a flat fee rate of $ o I would like to use the % commission. Client Signature : Date: Property Manager s Signature: Date:

10 HOME OWNER INSURANCE VERIFICATION FORM Dear Owner, Dated: It is a requirement of our company that our property owners name Realty Executives Southern Arizona as an additional insured on your Liability Insurance policy. The required amounts are as follows: $300,000 for a Condo or PUD. $500,000 for a Single Family Residence. $1,000,000 for a Single Family Residence with a pool or spa. Please complete this form and return it with the management package. Property Address: City: AZ, Zip: Insured Name: MY INSURANCE INFORMATION Insurance Company: Agent: Policy #: Street Address: City: State: Zip: Phone: Fax: Extent of Liability Coverage: Thank you for your cooperation.