Dear property owner, Our Goal is to:

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1 Dear property owner, Arizona Property Management and Investments is one of the largest Residential Property Management Companies in Arizona. Our Property management team has over 15 years experience managing various residential investment portfolios and is able to offer a worry free Landlord/Tenant environment in a market that continues to become more complex with changes in legislation, placing greater responsibilities on the Landlords. Our Goal is to: Keep your Property occupied with quality tenants Maintain the marketability of your Property Keep you in compliance with rules and regulations governed by the Arizona Landlord Tenant Act as well as local, state and federal laws. We offer: Full time Property managers with unrivaled knowledge and experience Online solutions for your marketing, management, accounting and maintenance operations Cost effective and practical solutions to your Property management needs. Our fee structure is simple: You pay $395 or $695 (depending on the package you choose) to lease your property and $50 flat fee or 8% of collected rent per month whichever is greater to manage it. We have no upfront marketing or leasing fees! We collect our fee when we successfully move in a qualified tenant. Included are: Home preparation supervision Professional signage, Marketing pamphlets, and Lockbox On line marketing on over 50 national rental websites Nationwide tenant screening, Lease administration, Tenant origination and Move in inspection Property Management annual set up fee Inspection fee And no Maintenance reserve is required when you have a home warranty We are confident that you won't find a better value of important services with low fees anywhere. Please contact me directly at at ext 109 or Rhonda@azezrentals.com with all your questions. Thank you for your business. Sincerely, Rhonda Urtuzuastegui Designated Broker 1 of 14

2 Our Advantage 1. On time Rent Collection: You profit from quick and consistent on time rent collection that can make the difference to ensure your success as a real estate investor. Our systems and strategies maximize rent collection and on-time rent payments. Tenants Pay Rent on line through their portal or via certified funds only. 2. Local Knowledge of Rental Rates: We have three offices and seven districts valley wide. Each of our District Managers specializes in specific sections of the valley. They have extensive local knowledge of rents as well as the ability to determine the highest rental rate possible for your property. Using the internet to do large scale searches for rental properties, potential tenants know if your property is overpriced, even by $25. Overpriced properties sit empty while other properties get rented. Knowledge of rental rates is a key factor to fast rentals and quick cash flow. 3. Nationwide Tenant screening: Every adult applicant is checked for Credit, Criminal, FBI MW, Sex Offender, Eviction History, Employment and Rental/Ownership History: We require a detailed written application from each adult with photo identification. Additionally, we run social security and public notice (bankruptcy or judgments) searches to determine if the application is accurate. We also phone past and present employers, landlords and other references. We have set requirements and standards including a comprehensive Rental Policy, to ensure we place the most qualified tenant in your property. 4. Marketing Expertise: We have years of experience in how to best market your properties so they are rented in the quickest time possible. We use online marketing (over 50 national rental web sites such as Rentals.com, Renal houses.com, propertyware.com and azezrental.com PLUS realtors.com and MLS); to maximize your properties' exposure and find qualified tenants quicker. 5. Property Law and Regulations: All of our Leasing Agents and Property Managers are licensed Realtors in Arizona. They have extensive and up-to-date knowledge of property laws and regulations, and will assist you in making sure you are in compliance with your local, state and federal government rules and regulations. These rules and regulations include complying with fair housing regulations, the Americans with Disabilities Act, Arizona Landlord and Tenant Act and other applicable local, state and federal laws. 6. Tested and Reliable Professionals: We have numerous vendors, suppliers and contractors to make sure they provide good quality work at reasonable prices. Arizona Handyman and Remodeling Services LLC coordinates all of our maintenance efforts to ensure service requests are handled promptly and the maintenance or repairs are done to your satisfaction. We also assist you with your insurance claims. 24/7 Emergency Service is also available. 7. Inspection Reports: We perform Property inspections before, during and after a tenancy. Additionally, we perform routine property inspections as required. Your Personal Property Manager prepares frequent written inspection reports for each of your properties. Faults in your property that are found quickly can be resolved before they become expensive items of disrepair. 8. Financial Records and Security Deposit Trust Account: You receive detailed income and expenses reports as well as cash statements every month saving you bookkeeping headaches. Additionally, we also manage your security deposit funds and make sure you are in compliance with local and state regulations. We provide end-ofyear tax reports for your accountant or financial advisor. We deposit your rental proceeds by the 15th of each month. 9. Low Costs: At Arizona Property Management & Investments, we recognize that you require an individual approach. We offer a tailored service to suit your specific individual needs and requirements. 10. Free Monthly Arizona Real Estate and Rental Market Report. 2 of 14

3 Leasing Services / Options You pay NO upfront fees. Rental Market Analysis: What should I get for rent? We use MLS and area manager expertise to help you determine the right rent. Pricing a property correctly to begin with helps you maximize your rental income by reducing the time it stays on the market. Free Estimate on Remodeling and Repairs: Our venders offer free estimates to get your property ready for rent. They offer reduced rates and quality work. 24/7 emergency service is available. Internet Promotion and Advertising: We market your property in over 50 Rental websites worldwide, such as Rentals.com, RentalHouses.com and RentalhomesPlus.com. Premier $395 Premier + MLS $395 + $300 MLS and REALTOR.com: All REALTORS working at our firm are members of Arizona Regional Multiple Listing Service. They can market your property on Multiple Listing Service (MLS) to 15,000 plus other REALTORS in Phoenix Metro Area for only $300. The faster your rent your property, the more money you will save, and no rental tools are more powerful than MLS. You should take advantage of this opportunity. Many Property Management Companies don t have access to this Service. Your house will be rented faster and you will have more applicants to choose from. REALTORS.com. receives over 5 million visits per month. Additional Marketing Tools: Visual Inspection, Photographs and Room Dimensions of your Property, Professional Signage and REALTOR Lockbox. ONLY AVAILABLE WITH MLS PACKAGE Showing Your Property: EVERY Prospective Tenant is accompanied by a REALTOR to view your property to protect your investment. Nationwide Tenant Screening: Every adult applicant over the age of 18 goes through vigorous background checks such as Criminal, Eviction History, Sex Offender, FBI Most Wanted, Rental and Employment Verification, Proof of Income before you are contacted for your final approval. Preparation of all Tenancy Agreements & Notices and Orientation. Once you approve the Tenant(s), we write the lease according to your instructions in conformity with the Arizona Landlord Tenant Act. Prior to move in, tenants MUST attend an orientation to set up their portal to pay rent on line, request for maintenance and communicate with our staff. Initial walk through and inspection: By law, tenants have 5 days to inspect the property and provide us with a complete move in condition report. We do periodic inspections as needed with pictures and reports to inform you of the condition of the property during each tenancy. Final Inspection is performed in detail before tenant s security deposit is returned. 3 of 14

4 Arizona Property Management and Investments knows what you need as a property owner and investor is a good bottom line. At Arizona Property Management and Investments our services are comprehensive and our fees are simple. There are no hidden or "nickel & dime" fees such as charges for accounting questions, inspections, internet portal and maintenance administration fees to name a few. Please review the services below and if you require any additional services, please let us know. NO up front property management set up fee Property Management Services Included Landlord and Tenant portals Tenant Portal: Tenants have 24/7 access to their portals to pay rent on line, request maintenance, give and receive notices, communicate with our staff and receive updates. Landlord Portal: Landlords have 24/7 access to their portals to see their monthly statements, any document s pertaining to their property (ies), receive maintenance alerts, communicate with our staff and receive updates. No annual property management set up fee Collection and distribution of rental income, rental tax any HOA fines Payment of all reccurring monthly expenses (such as: Pool service, Landscaping) Direct deposit of rental proceeds to home owner s account Paying home owner s rental proceeds by the 15 th of each month with detailed monthly statements showing income and expenses. Year-end accounting summary of home owner s account and 1099s Arrangement of all repairs and routine maintenances (24/7 emergency service) Property inspections with written reports Issuance of 48 hour notices to tenants for routine inspections Serving five day notices to tenants to "Pay Rent or Quit" Coordinating the start of forcible detainer action to evict tenants On-Site Lock-Out Supervision with constable Monthly on line Rental Market Condition Newsletter $50 $50 or 8% of rent per month whichever is greater. $50 4 of 14

5 Owners Profile Sheet Page ( 1 ) Last Name: First Name: Home Number: ( ) Work Number: ( ) Cell Number: ( ) Fax Number: ( ) Address: Home Address: Name of Spouse: _ Is Spouse a Co-Owner? ( ) Yes ( ) No Work Number: ( ) Cell Number: ( ) Address: Co-Owner(s) other then Spouse: Ownership Split (List Name and %): %: / _%: Co-Owner(s) Home Number: ( ) Work Number: ( ) Cell Number: ( ) Fax Number: ( ) Home Address: Disbursement Checks Payable to: Is Property in a Trust? ( ) Yes ( ) No Trust Name: Is Property in a Business Name? ( ) Yes ( ) No Business Name: Emergency Contacts Name: Home Number: ( ) Cell Number: ( ) Does Property have an HOA? ( ) Yes ( ) No If Yes Please Provide APMI with an Electronic Copy of the CC&Rs HOA Name: HOA Address: HOA Management Company: HOA Manager Name: HOA Number: ( ) HOA Fee: $ Fee is Paid: ( ) Monthly ( ) Quarterly ( ) Semi-Annually ( ) Annually HOA Fee Includes: 5 of 14

6 Owners Profile Sheet Page( 2 ) Home Owners Insurance Name: Insurance Agent: Phone Number: ( ) Policy Number: Home Owner MUST provide an Insurance Certificate with Mom N Pop s Realty LLC d.b.a. Arizona Property Management & Investments Does Property have a Home Warranty? ( ) Yes ( ) No HW Name: Phone Number: ( ) Fax Number: ( ) Policy Number: Effective : Expiration : Does Property have an Alarm? ( ) Yes ( ) No If Yes can Tenant Place Alarm Services in their Name? ( ) Yes ( ) No Alarm Company Name: Alarm Companies Phone Number: ( ) Current Alarm Code: _ Alarm Service Fee: $ Is Fee Paid ( ) Monthly ( ) Quarterly ( ) Semi-Annually ( ) Annually We need 4 House Keys, Two mail Box Keys and 2 Garage Door openers along with any other keys such as the gate or pool keys. # House key # Mail Box Key Mail Box # Location: # Pool Keys # Gate Code # Garage Door Openers KEYS: Arizona property Management and Investments will need keys to begin caring for your property. The property needs to be keyed with new locks. I will mail the key. I have provided keys to APMI agent. Name: I need to meet with the property manager to deliver the key. Please meet a local party to receive the key. Name: Relationship: _ Contact #: 6 of 14

7 PROPERTY INFORMATION: Address: Neighborhood/Subdivision HOA: Available: / / RENT: Security Deposit: Cleaning Deposit: Pet deposit: Current Tenant Information: Monthly Rent: $ Name: Name: Home Phone: ( ) - Work Phone: ( ) - UNIT INFORMATION: Smoking: Yes No Notes: Pets: Yes No Notes: Section 8: Yes No Utilities: Are Utilities On: Yes No Electric: Tenant Owner Electric Company: Gas: Tenant Owner Gas Company: W/S/T: Tenant Owner Water Company: AMENITIES: Bedrooms: Main Level Upper Bathrooms: Main Level Upper Basement Year Built: Square Ft.: Type: House Duplex Apt. Condo Other: Parking: Garage Carport Off Street Cable TV: Wired/Dish/Satellite: Furnished: Yes No Fireplace: Yes No Fenced: Yes No Patio/Deck: Yes No Disposal Yes No Dishwasher: Yes No Microwave: Yes No Electric Heat: Yes No Gas Heat: Yes No Air Conditioning: Yes No #. Of Units: Ceiling Fans: Yes No Where: Fridge: Yes No Range: Yes No Gas Electric Shed/Storage: Yes No Sprinklers: Yes No Laundry Room: Yes No Hook-ups: Yes No Washer: Yes No Dryer: Yes No Gas Electric Pool: Yes No Security Alarm: Yes No 7 of 14

8 MOLD DISCLOSURE / LEAD-BASED PAINT ADDENDUM Please complete the following questionnaire regarding the condition of the property. Because of the potential health concerns, these questions require you disclose any known concerns regarding mold and lead-based paint. MOLD 1. Has the property ever been flooded? Yes No 2. Are you aware of any water damage at the property? Yes No 3. Are you aware of any water leaks of any kind? Yes No 4. Are you aware of any past mold growth on the property? Yes No 5. Are you aware of any present mold growth on the property? Yes No If you answered yes to any of the questions above regarding mold, please explain and provide details of the current status: LEAD-BASED PAINT AND/OR LEAD-BASED PAINT HAZARDS Lead Warning Statement Housing built before 1978 may contain lead-based paint. Lead from paint, paint chips, and dust can pose health hazards if not managed properly. Before renting pre-1978 housing, Owner must disclose the presence of known lead-based paint and/or lead-based paint hazards in the dwelling so Tenant can be properly notified. Owner s Disclosure (a) Presence of lead-based paint and/or lead-based paint hazards (check (i) or (ii) below): (i) Known lead-based paint and/or lead-based paint hazards are present in the housing (explain). (ii) Owner has no knowledge of lead-based paint and/or lead-based paint hazards in the housing. (b) Records and reports available to the Lessor (check (i) or (ii) below): (i) Owner has provided the lessee with all available records and reports pertaining to leadbased paint and/or lead-based paint hazards in the housing (list documents below). (ii) Owner has no reports or records pertaining to lead-based paint and/or lead-based paint hazards in the housing. 8 of 14

9 Legal Compliance Registration of AZ Rental Property and Statutory Agent Rental Registration: Under A.R.S , an owner of a residential rental property in Arizona must register certain information relating to the property and its ownership with the County Assessor. ALL owners of residential rental properties must register their properties regardless of whether the tenant is a family member. Under the statute, out-of-state owners must designate a statutory agent who lives in Arizona who will accept legal service on behalf of the owner. Whether organized in Arizona or elsewhere, a corporation, limited liability company, partnership, limited partnership, trust or real estate investment trust must not only designate a statutory agent, but must also register the name, address and telephone number of both the ownership entity and a principal within the entity as set forth in the registration form. Failure to register the property or to timely update any information required by A.R.S may subject the owner to penalties and other consequences as provided in the statute. Arizona Property Management & Investments requires Owner to name Broker as the Statuary Agent. ( ) I have Registered my Property with the County Assessor. ( ) I would like Arizona Property Management & Investments to Register my Property for a Fee of $50 (This includes county fee when applicable) Licensing Owner Authorizes Arizona Property Management & Investments to add the Property to Broker s Master Tax License where possible. Arizona Property Management & Investments will complete City Tax Reports and forward appropriate Taxes on behalf of the Owner. Some Cities require that each Property have Individual Licenses. Arizona Property Management & Investments will Notify Owner when this is required. Owner must File and Register for the Appropriate License. If City License is Required: ( ) I have Registered and Filed for City License ( ) I would like Arizona Property Management & Investments to Register and File for the City License for a Fee of $50 plus the Cost of the Individual License. 9 of 14

10 Owner s Obligations Protection Plan for Evictions Arizona Property Management & Investments Protection Plan costs $10.00 a Month per Property while Occupied. By enrolling in the Plan, if the Tenant placed by Arizona Property Management & Investments has to be evicted from the Property we will cover the Expense of a Non-Contested Eviction. Non-Contested Eviction constitutes approximately 90% of Evictions. If the Tenant should Contest, the Owner will be responsible to cover the additional cost incurred by Arizona Property Management & Investments. For Properties where the Owner placed the Tenant or by Another Property Management Company, there shall be a 6 Month waiting Period before we will cover the Cost of the Eviction. If you Elect not to participate in the Protection Plan for Evictions, Owner will be required to pay the cost of the Eviction which can normally range from $300-$600. ( ) Yes, Please Enroll me in the Protection Plan for Evictions ( ) No, I do not wish to Enroll in the Protection Plan for Evictions Foreclosure Owner agrees to keep the Property in Good Standing as required by Lines of Property Management Agreement. Should Arizona Property Management & Investments and/or Tenant be Notified of a Foreclosure Notice placed on the Property, an additional Fee of $150 a Month will be assessed until either the Property Management Agreement is Terminated or Ownership is Transferred. Owner acknowledges that the Tenant shall be entitled to a Full Refund of their Security Deposit and allowed to Terminate the Lease Agreement with no recourse. 10 of 14

11 Direct Deposit Arizona Property Management & Investments offers direct deposit of Owner Funds to your Owner s account. By taking advantage of direct deposit, you eliminate "lost or delayed" checks from the post office and allow access to your funds sooner. DIRECT DEPOSIT ENROLLMENT AND AUTHORIZATION FORM I (we) hereby authorize Arizona Property Management & Investments to initiate credit entries to my CHECKING/SAVINGS (circle one) account indicated at the depository named below. Depository name(s): Branch: City: State Zip: IF THIS IS A CHECKING ACCOUNT PLEASE ATTACH A CANCELED OR VOIDED CHECK TO THIS FORM. IF THIS IS A SAVINGS ACCOUNT PLEASE PROVIDE: Account Bank Routing #: This authorization is to remain in full force and effect until Arizona Property Management & Investments has received written notification from me/us of its termination in such time and in such manner as to afford Arizona Property Management & Investments a reasonable opportunity to act on it. Please attach a VOIDED check (No deposit slips please) 11 of 14

12 This form is for US Citizens and US Residents only. If you are a Foreign Investor, please contact Anthony Cardona at ext 110 and we will send you the required forms. Form W-9 Rev. May 2007 Request for Taxpayer Identification Number and Certification Completed form should be given to the requesting department or the department you are currently doing business with. Name ( List legal name, if joint names, list first & circle the name of the person whose TIN you enter in Part I-See Specific Instruction on page 2) Business name, if different from above. (See Specific Instruction on page 2) Check the appropriate box: Individual/Sole proprietor Corporation Partnership Other Legal Address: number, street, and apt. or suite no. Remittance Address: if different from legal address number, street, and apt. or suite no. Please print or type City, state and ZIP code Phone # ( ) Fax # ( ) address: Part I Taxpayer Identification Number (TIN) Enter your TIN in the appropriate box. For individuals, this is your social security number (SSN). However, for a resident alien, sole proprietor, or disregarded entity, see the Part I instruction on page 2. For other entities, it is your employer identification number (EIN). If you do not have a number, see How to get a TIN on page 2. Note: If the account is in more than one name, see the chart on page 2 for guidelines on whose number to enter. Part II Certification City, state and ZIP code Social security number _ - - OR - _ Employer identification number CA Under penalties of perjury, I certify that: 1. The number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me), and 2. I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue Services (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding, and 3. I am an U.S. person (including an U.S. resident alien). Certification instructions: You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends on your tax return. For real estate transactions, item 2 does not apply. Sign Here Authorized Signature 12 of 14

13 Additional Properties When attached, this Multiple Property Addendum shall be a material part of the Management Agreement between _ ( Owner ) and Arizona Property Management and Investments ( Manager ). Please list the address for each property and if the property has a current tenant or is available for new renters. Address City State Zip Status Owner s Preferred Venders List Should you choose to use your Own Vendors, please provide Arizona Property Management & Investments with the Contact Information for those Vendors: Landscaping: Name: Address: Phone Number: ( ) Fax Number: ( ) _ Pool Service Name: Address: Phone Number: ( ) Fax Number: ( ) _ Pest Control Name: Address: Phone Number: ( ) Fax Number: ( ) _ General Handyman Services: Name: Address: Phone Number: ( ) Fax Number: ( ) _ Contractors: Name: Address: Phone Number: ( ) Fax Number: ( ) _ 13 of 14

14 Affiliated Business Disclosure Arizona Property Management & Investments is affiliated with Arizona Handyman and Remodeling Services, LLC. As the result of this relationship, they may share Client's and Tenant's information for Maintenance related issues. Arizona Handyman and Remodeling Services, LLC may also receive Financial or other benefits from its Preferred Venders. Owners retain the right to utilize their Own Professional Handyman, Contractors, and Remodeling Service Vendors. 14 of 14