Management Proposal MANAGEMENT GROUP REAL ESTATE. Prepared by: Single Family Multi-unit 3011 AMERICAN WAY MISSOULA, MT OFFICE (406) FAX

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1 Management Proposal Prepared by: REAL ESTATE MANAGEMENT GROUP Single Family Multi-unit Condo Mobile Homes HOA Commercial 3011 AMERICAN WAY MISSOULA, MT OFFICE (406) FAX (406) RE-MG.COM FORRENT

2 About Us Real Estate Management Group (REMG) is a local; family owned and operated Property Management Company. We are made up of a team of individuals working together to manage your investment property. We have been providing our services to property investors and residents for over 50 years. Our management and support personnel are highly trained, educated, and experienced. Collectively we manage, lease, and renovate, all types of real property. We are committed to our clients and residents. We strive to provide effective management and top customer service. We work to build long term relationships and provide each property owner with the greatest possible return on their investment.

3 Why REMG? Local Missoula business Over 50 years in business Complimentary market analysis Risk management Licensed personnel Thorough tenant screening Detailed inspections Latest technology and software Comprehendible owner statements Broad and affordable advertising Professional management Enforceable and binding lease agreement with residents True and complete accounting Legal representation and collections Custom management options

4 Our Team MANAGEMENT Karli Hughes General Manager Jessica Sample Property Manager Carly Tuman Property Manager LEASING Lisa Wilson Leasing Agent MAINTENANCE Brittni Hertz Operations Manager Shaina Higgs Maintenance Coordinator Lisa Wilson Inspector Kyle Wining - REMG Maintenance Technician REMG Cleaning Team ACCOUNTING Colton Smith Payable/Receivable/Utilities Note: During the months of March September REMG hires additional staff for our busy season.

5 Full Management Services (Residential) Property Set-up Full market analysis Detailed property condition report with photos Rent ready inspection (performed with each lease) Accounting, property, insurance, utility, and folder start up Leasing/Tenant Screening Tenant correspondence Schedule and set up showings/key checkouts Screening of tenant application (includes credit report) Collect security deposit and schedule lease signing date Draft lease agreement, perform thorough signing with new tenants Collect utility info and renter s insurance Process move-in paperwork, setup files Advertising Flat discounted monthly fee Leasing signage (placed at property) REMG website, in-house listing sheet (front office & mall), amenity flyer Missoulian, AppFolio (100+ websites) Trulia, Zillow, Hotpads, etc. Craigslist, ASUM online Maintenance Optional (some owners elect to use their own handyman) 24 hour maintenance emergency response In-house maintenance and cleaning (all vendors are licensed and insured) Regular property inspections (3 minimum per lease term) Management Tenant and owner correspondence Full accounting Direct deposit or check distribution Security deposit retention and disposition Monthly owner statements/reports Owner portal (online file of reports) Property upkeep recommendations Collection accounts if applicable Manage delinquent tenant accounts Enforce lease terms - violation letters Evictions Legal representation if applicable

6 Partial Management Services A.K.A LEASE-UP (Residential) Property Set-up Full market analysis Detailed property condition report with photos Rent ready inspection Leasing/Tenant Screening Tenant correspondence Schedule and set up showings/key checkouts Screening of tenant application (includes credit report) Collect security deposit and schedule lease signing date Draft lease agreement, perform thorough signing with new tenants Collect utility info and renter s insurance Process move-in paperwork, setup files Advertising Flat discounted monthly fee Leasing signs REMG website, in-house listing sheet (front office & mall), amenity flyer Missoulian online, Missoulian newspaper Craigslist, ist, AppFolio web distributions (100+ websites), ASUM online Management Mileage to and from property will be included in fee unless property is outside Missoula Prepare packet for owner, including but not limited to the lease agreement, move-in report, & check (security deposit/rent)

7 Full and Partial Management Pricing Full Management Setup $175 Onetime setup fee Management - Please inquire Monthly management percentage Advertising $150 Flat monthly fee until property rents Leasing (new lease or renewal) $75 Leasing fee for any renewed or new lease agreement Reserve Account - Optional Partial Management All inclusive fee ranging from 50%-100% of the first full month s rent. Owner has option to continue with full management at a low management rate. Charges will not be incurred until property has rented. Emergency funds (maintenance, vacancy, utilities, etc.) o Hard Costs (mileage and postage) o Maintenance (per job) o Tenant move-in gift

8 Easy Exit Agreement Satisfaction Guaranteed! Service is the heart of our business. Therefore, if Real Estate Management Group cannot offer a viable solution to your concern; REMG will release you from your contract. What sense does it make to lock an unhappy client into a substandard arrangement? Instead of being held to a binding contract, it would be much easier on both parties to allow our client to move on. NOTE: ANY PROPERTY CLOSE-OUT WILL TAKE UP TO 60 DAYS.

9 Real Estate Management Group 3011 American Way Missoula, MT OWNER STATEMENT SAMPLE Owner John Smith 1234 Sunny Street Anywhere, USA Owner Statement Owner Statement Properties 4321 Bright Road Anywhere, USA Date Payee / Payer Check # Description Income Expense Balance Beginning Cash Balance as of 02/01/2010 5, /3/2010 Jane Smith Rental Income - February , , /11/2010 Start First Insurance Insurance - 2/28/10-2/28/ , /11/2010 Anywhereville Trash Service Trash/Waste - 2/1-2/ /1-2/ , Ending Cash Balance 6, Total 1, Property Cash Summary Required Reserves Prepaid Rent for Future Rent 0.00

10 Maintenance and Cleaning OPTIONAL Real Estate Management Group has an in-house maintenance and cleaning team to help save owners money. However, there are certain jobs we must sub-contract to an outside vendor. Maintenance jobs assigned to an outside vendor usually include electrical, heating and diagnostics, lawn care, snow removal, and plumbing issues. All vendors are licensed and insured. IN-HOUSE (REMG) VENDORS In-house vendors are employed by Real Estate Management Group. All maintenance and cleaning is billed hourly at $35 per hour with a minimum of one hour per job. OUTSIDE VENDORS Outside vendor fees vary, as they are all independent and separately licensed and insured. A 15% administrative fee is added for outside vendor work. The administrative fee covers contractor consultations, scheduling, accounting and vendor payment, work order detailing, audits, and correspondence/follow-up. BIDS Bids are generally collected for jobs of $400 or more. We will collect up to three bids per job. All bids are complimentary if one bid is selected. If a bid is not selected a fee may apply. 24 HOUR MAINTENANCE EMERGENCY SERVICES OFFERED FOR ALL CLIENTS