PROFESSIONALIZING HR THROUGH THE NATIONAL HUMAN RESOURCE STANDARDS (NHRS) Transforming HR from a job to a profession through certification

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1 PROFESSIONALIZING HR THROUGH THE NATIONAL HUMAN RESOURCE STANDARDS (NHRS) Transforming HR from a job to a profession through certification

2 AN OVERVIEW OF NHRS WHAT IS NHRS THE FIVE DIMENSIONS MOVING FORWARD

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4 What is NHRS? A guideline to all HR professionals regarding best practices in human resource management, and the knowledge and skills that they should have to perform as HR professionals effectively & successfully

5 THE BENEFITS OF HR STANDARDS Demonstrates proof of commitment to profession Allows development opportunities for the future Assures employers of up-to-date knowledge Adds credibility to HR profession Increases effectiveness and efficiency in job performance

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7 National HR Standards Are Set Out: (i) to define what a professional working people in HR management and development should understand, explain, critically evaluate and perform effectively. (ii) to assess if the HR professional is operating at support-level standards, practitioner-level standards, or at the senior level of an advanced practitioner standards. (iii) to define HR Standards across the whole spectrum of people management and development taking into account both the generalist and specialist functions.

8 Establishment of HR Certification Steering Committee 13 December 2013

9 Human Resource Certification Sub- Committee on Promotional and Industry Engagement headed by Mr. Johan Mahmood Merican Human Resources Certification Sub- Committee on Standards headed by Dr. Hj. Zulkifly bin Baharom

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12 The National Human Resource Standards was endorsed and launched by the Minister of HR on 4 November 2014

13 Benchmarking International HR Standards

14 Receptiveness To The Formation of the HR Certification Body It is a resounding YES of 92% of total respondents who agreed to the formation of a Human Resource (HR) Certification Body. Is there a need for HR Certification Body? Profile who answered YES Who are they? YES= 92% NO= 8% Profile who answered NO No 8% TOTAL RESPONDENTS Base =957 Yes 92% Source: Talentcorp % (n = 65) C-Level respondents said YES 88% (n = 217) of Senior Managers said YES 92% (n=602) of HR Professionals said YES Majority of senior HR practitioners welcome this long awaited initiative Highly receptive by respondents from companies with annual turnover of RM5.0 mil & above. 13% (n = 10) C-Level respondents said NO 12% (n = 30) Senior Managers said NO 8% (n=52) HR Professionals said NO Higher tendency of existing holders of other professional certification e.g. Certified Accountants and Legal profession who are currently overseeing HR functions Those who rejects setting up of HRCB via the passing of an Act or part of statutory requirements Those who does not want to be issued a practising license

15 Reasons For Saying Yes For those who agreed to the need in setting up the HR Certification Body, the selected reasons of agreeing to the establishment of HR Certification Body :- To execute better standard of HR organizational programs, processes and tools to achieve the business goals To be updated on the most current principles and core practices of HR management To develop my skills and knowledge by studying the up to date best practices and HR principles applied globally To be competitive in the international arena while being respected by overseas clients and business partners To enhance my professional credibility and credential amongst my colleagues and peers To develop a close network of certified HR professionals locally and globally My organization and I want to adhere to higher standard of operation To embrace the global trend of certifying HR professionals Q. S7 62% 55% 54% 51% 47% 42% 39% 34% TOP STRATEGIC REASONS Better standard in executing HR organizational programs Knowledgeable in the most current principles and core practices of HR management Self development of skills and knowledge of current HR best practices applied globally To be competitive globally and respected by overseas clients and business partners MA Base =878

16 The Malaysian GLCs: Routes To HR Certification Note: change levels to support, professional or advanced practitioner CHRP Level 4 (Generalist) CHRP Level 3 (Generalist/ Specialist) CHRP Level 2 (Generalist/ Specialist) CHRP Level 1 (Generalist) National HR Certification Body: Owns and updates NHRS Conducts assessments Makes standards available for reference Passes assessment of NHRS Meets requirements for work experience Gathers portfolio of evidence of competence and experience Displays skills and competencies defined by NHRS Gains necessary work experience Enters HR field Influences offerings of HR curriculum in IHLs Graduates with degrees in x/y/z Gains diploma/cert in HR from certified training providers Gains work experience in other fields marketing/ legal/ finance Certifies training providers

17 Framework of NHRS

18 The Five Dimensions of NHRS

19 The Scope of The Five Dimensions Of NHRS

20 Summary Of HR Professional Level Definitions

21 NHRS & COMPETENCIES FRAMEWORK Core Competencies Talent Acquisition Talent Development Talent Retention Employee Training Management Development Performance Management Compensation Benefits Career Development Employee Relations Industrial Relations Occupational Safety and Health Leadership Business Impact Values and Ethics Organisational Development HR Professionalism Customer Focus Communication Result Driven Building Relationship Business Driven Functional Competencies Talent Management Learning & Development Compensation & Benefits Employee Relations B O D Y O F K N O W L E D G E ADVANCED PRACTITIONER PRACTITIONER SUPPORT Strategic HR Leadership

22 MOVING FORWARD ACTION PLAN January 2016 December 2016 PHASE 1 PHASE 2 PHASE 3 PHASE 4 NHRS ENDORSED & LAUNCHED CERTIFICATION PROGRAMME MODULE DEVELEPMONT CERTIFICATION PROCESS & BODY MARKETING AND PROMOTING Focus group for validation (subject matter experts, training providers, industry players) Industry visits, talks, media and seminars to share & promote NHRS & NHRC

23 Closing the loop. 4 The platform of delivery including marketing and promoting the Certification as the National Certification of HR profession and training providers 1 The establishment of the National Human Resources Standard (NHRS) 3 The Certification Process & Body 2 The development of programmes and modules leading to the Certification

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25 WE NEED YOUR SUPPORT & INVOLVEMENT.. BECAUSE YOU MATTER!!! THIS IS OUR STANDARDS!!! FOR PHASES 2, 3 & 4 PLEASE LEAVE YOUR NAME CARDS FOR US TO INCLUDE YOU.. Focus group for validation (subject matter experts, training providers, industry players) Industry visits, talks, media and seminars to share & promote NHRS & NHRC

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