CASE STUDIES. Custom Shopping Cart Solution Case Study: Thalgo Australia (BLC Cosmetics)

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1 CASE STUDIES Custom Shopping Cart Solution Case Study: Thalgo (BLC Cosmetics)

2 The Rundown Intergy Consulting was approached by BLC cosmetics (the n Thalgo Distributor) to deliver a solution that would bring their products online and at the same time give an online presence to their network of Salons around. The Client Thalgo Online Shopping & Payment System Case Study Thalgo was created by André Boucle, a pharmacist with a strong passion for Marine Research. He registered a patent for Micronised Algae confirming its therapeutic benefits in Over the years, Thalgo has become a strong contender in the Wellness and Beauty sector. Today, Thalgo is already recognized as a World Leader in Professional Marine Cosmetics and considered to be a pioneer in Thalassotherapy. The Solution Using OpenCart as the selected platform, Intergy Consulting developed a custom ecommerce site for Thalgo listing and detailing all of its products and services through a manageable administrative back end. The Thalgo website is built using the latest Search Engine Optimisation (SEO) techniques resulting in immediate generic Google rankings that surpassed the client s expectations. Moreover, it is forecasted to improve over time. Summary of the Integrated functions of the solution for this custom OpenCart based site are: Custom Payment gateway utilising NAB s Transact product for seamless SSL credit card payments.

3 Shipping function through Post with auto posting of manifest and label generation with one click Enterprise Resource Planning (ERP) software, stock updates are passed into the OpenCart platform Content Management System (CMS) for management of static content pages by web admins Social media platforms Blog, custom templates were designed for the site to relay the latest for this brands press releases Enews subscriptions are streamlined utilising the Campaign Monitor API to push registration through to the clients console for future EDM. Intuative custom back end admin orders screen for warehousing to update status of orders and tracking for customer support

4 Benefits and Notable Features Mobile Device Targeted Website (Adaptive Mobile Design) The site also has its mobile version giving it a user-friendly interface for site visitors on mobile devices. Thalgo agreed that a specific targeted mobile version for the site would attract a wider audience base for it products and allow them to simplify the experience to focus on quick shopping. The screen shots below emphasize the simplified interface and shopping experience we provided for this solution. Mobile Website Elegant Optimised Menu Mobile Website Refined User Journey Mobile Website Elegant Optimised Product Summaries Mobile Website Simple Cart Purchase Workflow Optimised for Mobile Consumption

5 Spa or Salon Locator The Spa or Salon Locator achieves its goal of by just a few simple clicks, choose the state and enter your postcode. This feature allows Thalgo clients to find the nearest spa or salon to them, with over 500 available branches it can be sometimes hard to choose. BLC web admins Salon or Spa finder using Google Maps can manage salon and spa listings. The Google Map API was used for the locator function of the site, and simplifies the updating of addresses for staff, whilst still giving users a familiar mapping UI. This function received overwhelming response from site visitors. Beauty Guide The site is equipped with guide section featuring five categories namely: Face, Body, Men, Bio, and Sun Care. Each section has a form that contains question/s. The site visitor s response is then managed by BLC web admins and based on the results, product recommendations are provided directly to the user. Beauty Guide

6 Blog The site s blog is utilised for posting articles, announcement details, and news releases regarding all things Thalgo. Secure Payments The site is equipped with secure payment gateway to strengthen customer service and increase convenience and satisfaction integrating with NAB s Transact product. Social Media The site is integrated with social media platforms to enhance the market reach of the brand. Currently the web site is connected to both Facebook and YouTube. My Account The site has a My Account section which allows clients to register and be part of the Thalgo Community. Under this feature, clients can opt to have Thalgo newsletters delivered to them regarding new products, promotions, and sampling opportunities. This section has the previous basket function as well which serves as an historical history of previous orders from the Thalgo shopping cart. Technology Platform Custom OpenCart The OpenCart platform was chosen due to its flexibility with customisation along side its feature packed base. The client Thalgo (BLC cosmetics) required a multi-istore approach to its brands. The team at Intergy have delivered a custom solution that ticks all of the boxes for Thalgo : Scalable Self manageable content / products/ salon listings Integrated with BLC Cosmetics other internal systems. Cost Efficient Solution when compared to enterprise level cart platforms.

7 Call to Action Give the team at Intergy Consulting a call to explore how we can assist getting your business products or services selling online. To view this case study online: Thank you for reviewing our case study. If you would like to know more CALL US now to discuss your custom software solution