W. Bryan Daniel. Case Studies

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1 W. Bryan Daniel Phone: Case Studies Eli Lilly Sharepoint App UX Case Study GameStop - Customer Experience Architect Case Study UHG Salesforce- com Usability Audit Case Study DAI- CDE UX Discovery & Recommendations Case Study Nissan SEO Landing Pages Case Study ULEnvironment.com User Research Case Study Deliverables menu Creative direction Dev team Collaboration E- Commerce Feature prioritization Focus group whiteboard sessions Heuristics evaluations and recommendations Personas Product Branding Process Flows and storyboards Project road maps and planning Requirements gathering & Recommendations Site maps and User flows Strategy Task Analysis Usability audits and recommendations Usability Testing User research User stories UX Evangelism, Education and Presentation UX Recommendations presentations High Fidelity Wireframes/UI Mockups Wire frames Low Fidelity Work Flows 1415 Carswell Terrace Arlington, TX 76010

2 W. Bryan Daniel Phone: Carswell Terrace Arlington, TX User research User Survey Results Eli Lilly VOICE Underwriter s Labs user research project for UX Improvement UNDERWRITERS Labs UX Final Report ULEnvironment- com User Research Initial Analysis and Reco - Greenbuild 2010 NTT Data - Honeywell Visa Immigration OVOC Answers NTT Data - Honeywell Visa Immigration OVOC Script Eli Lilly VOICE - User Polling Questionnaire - Final Eli Lilly Voice - Workshop and User Survey highlights isight itrax App Process White board sessions isight Use Cases for itrax Use Cases ecommerce IntelliCentrics ecommerce Analysis & Recommendations First Choice Power - My Account Site Map First Choice Power - Enrollment Site Map Site maps and User flows (commonly referred to as "IA") AT&T NCI User Flows v1.3 (I provided the user flows for this document) Eli Lilly Sharepoint VOICE sitemap UX Strategy Executive Presentation IntelliCentrics Strategy Product Branding isight AWB Product family Brands Verizon IAD Branding options

3 W. Bryan Daniel Phone: Carswell Terrace Arlington, TX Personas Eli Lilly Sharepoint VOICE Personas Final Usability audits and recommendations UHG SalesForce.com Usability Audit & Final Recommendations WorldVentures YSBH.com UX improvements recommendations Usability Testing XOL Usability Testing - final report ULEnvironment.com- Usability research Final Report UNDL_Interview Script_with_Verbal_Consent_ Project road maps and planning Copart SAP UX Improvement Scope and Roadmap MySIGHT screens with notatations from planning session Verizon IAD High- level Global Roadmap UX Recommendations presentations isight AWB Suite Key Findings - User experience research DAI- CD UX site Findings and Recommendations Nissan SEO Landing Pages - Redesign- Findings_and_Recommendations ULEnvironment.com_UX_Final_Recommendationds and Report Wire frames Low Fidelity First Choice Power ecommerce Enrollment - Annotated Wireframes First Choice Power - My Account Sign- up Wireframe Mobile UI Mockups/ Wireframes Verizon mhealth Mobile and Web wireframe & flows New GameStop Mobile Checkout process WorldVentures DreamsTrips 2.0 Mobile Back to Menu

4 W. Bryan Daniel Phone: Carswell Terrace Arlington, TX UI Mockups/High Fidelity Wireframes Copart SAP Assignment Entry wires isight itrax Wireframes Back to Menu MySIGHT Customer Portal Wireframes- Mockups Heuristics evaluations and recommendations Underwriters Laboratories - UL Environment Web site UX Improvement_Heuristic_Analysis and recommendations ULEnvironment_Heuristic Analysis Process Flows and storyboards Verizon Business Internal Agent Desktop Happy Path Dev team instruction Verizon IAD UX Before and After UX evangelism, education and presentation Establishing UX Design Framework - Verizon Executive presentation UX is not UI presentation - WorldVentures Requirements gathering & Recommendations DAI- CDE Post- interview Initial Analysis Task Analysis Eli Lilly Sharepoint VOICE - Task Analysis & Process Flow Work Flows Verizon mhealth Mobile workflows Verizon mhealth Web workflows User stories VOICE User Stories - Needs Matrix Feature prioritization

5 W. Bryan Daniel Phone: Carswell Terrace Arlington, TX ULEnvivronment.com Divide the Dollar Feature Prioritization Analysis UL_Environment.com - Feature_Prioritization- DivideTheDollar- Greenbuild_ Back to Menu Creative direction Verizon IAD Branding options WorldVentures DT 2.5 Home page_dreamtrips loggedin WorldVentures DT 2.5 Home- Membership_logged out WorldVentures DT 2.5_Homepage_mobile_dreamtrips Back to Menu

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