DINESANANDAN ANANDAVEL (DINESH)

Transcription

1 (DINESH) 1427 Manotick Station Road. Greely, ON K4P0E Portfolio: OBJECTIVE A FT/PT/Contract position to utilize my UI/UX integration, Web design, development skill and leadership abilities to make a contribution to the company. Skills Holds a Secret clearance. Expertise in resolving escalated customer service issues. Talent for identifying customer/client needs and presenting appropriate company product and service offerings. Demonstrated capacity to implement innovative security programs that drive awareness, decrease exposure, and strengthen organizations. Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support. Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams. Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specifications. Creative, Innovative, Passionate, Flexible and Quick Learner. EDUCATION AND CREDENTIALS International Academy of Design & Technology, Toronto, Ontario Diploma in Digital Media and Design Create, evaluate, and edit storyboards, mockups, graphics, streaming media, 2D animation, text, audio, and video files. Worked with digital media authoring tools, media editing tools, and software design tools to obtain practical work skills and knowledge. Was Awarded with Honor s list, Dean s list. J.S Woods Worth, Ottawa, Ontario OSSED, Tech Design I, Tech Design II, CISCO I, CISCO II PROFESSIONAL EXPERIENCE Avaya, Ottawa, ON Sept 2011 Present UI Developer (User interface Developer) and Integrator (Contract) As part of large User Interface Designer team working on Flare for Windows (Communication software for windows), I was responsible of the UI development and User Interface Designer. UI developer, I am responsible to create and test the UI function and design from the designer s specification. Taking the Adobe Illustrator and Photo shop files from the design, and creating XAML asset that will be used in Windows Presentation Foundation (WPF) project/application. Working between the designer and the developer cleaning up loose ends and the XAML files to load faster while keeping the look and feel requested by the designers. Created many interactive mockup of communication application UI and tested it with users to gather result and updated mockup. 1 Page

2 Worked on integrating Design in to Flare Windows. Create and test Interactive mockup and UI. Review and updated designed based on usability documents. Used style and resources to make the content reusable and compact. Establish and enforce new standards for application coding. Worked with Visual Studio 2010 with.net and C# technology and Expression Blend Was involved in other upcoming product discussion. Created and maintained design and development guideline documents. Tested and worked with Flare on other platform like ipad, and iphone. Follow test plan and deployment process. Cerate/update and report bugs that are found on Flare. Find solution to fix bugs and fix them or assign to a team that is responsible for that function. Worked on improving the process between the design team and the developers. XAML, WPF, Expression Blend, Adobe Creative Suite, Adobe Illustrator, Photoshop, Dreamweaver, Visual Studio 2010.Net, C#, GIT and many other application and technology. NDP, Ottawa, ON Mar 2014 Ongoing contract Web Designer, UI Designer (User interface Designer) and UI Developer (Contract) (SharePoint 2013) As the UI Designer and as Integrator at NDP, I was responsible to create and implement the new IntraNDP internal site. With the design requirement from the management team and IT, I was to come up with the design that meets the requirements and keeping up with the existing design of other NDP site. After the approval of the design I took on the developer s responsibility and skinned the site to match the design. I was also responsible to look in to mobile and flexible UI that would work on different platform and devices. Designed the Internal site for NDP (IntraNDP). Created Mock up and Wireframe Used Display Template to create custom display. (Webpart) Created custom Master Page, Page layout and CSS for the SharePoint Worked with Visual Studio 2013 Created test Documents and User Guide for the New site. Created web safe images from PSD (Photoshop) files Worked on designing a Fluid layout for SharePoint using third part application (ateraprime). SharePoint 2013, HTML, CSS, JQuery, Java Script, Front End Web Programming, Adobe Creative Suite, Adobe Illustrator, Photoshop, Dreamweaver, Visual Studio 2010, Visual Studio 2013.Net, SharePoint Designer 2013 and many other application and technology. House of Commons, Ottawa, ON Feb 2013 Nov 2014 Web Designer, UI Designer (User interface Designer) and UI Developer (Contract) (SharePoint 2013) As the UI Designer and as Integrator at House of Commons (HOC), I was responsible to create and implement one of the new internal site. With the design requirement from the management team and IT, I 2 Page

3 was to come up with the design that meets the requirements and keeping up with the existing design of other HOC site. After the approval of the design I took on the developer s responsibility and skinned the site to match the design. I was also given the opportunity to work on other internal sites for different departments. I was also responsible to look in to mobile and flexible UI that would work on different platform and devices. Designed the Internal site for HOC (IM Portal on SharePoint 2010 and IM Portal on SharePoint 2013). Created/Designed Web part for SharePoint Used Display Template to create custom display. (Webpart) Created custom Master Page, Page layout and CSS for the SharePoint to match the current look for CIEC (Office of the Conflict of Interest and Ethics Commissioner). Worked with Visual Studio 2010/2013 Created test Documents and User Guide for the New site. Created web safe images from PSD (Photoshop) files Was involved on coming up with technology and other application add-ons to meet the functional requirements. Worked on designing a Fluid layout for SharePoint. SharePoint 2013, HTML, CSS, JQuery, Java Script, Front End Web Programming, Adobe Creative Suite, Adobe Illustrator, Photoshop, Dreamweaver, Visual Studio 2010, Visual Studio 2013.Net, C#, SharePoint 2010, SharePoint Designer 2010 and 2013 and many other application and technology. Canadian Air Transport Security Authority (CATSA), Ottawa, ON Jan 2011 Sept 2011 Web Designer, UI Designer (User interface Designer) and Developer (Contract) (SharePoint 2010) As the UI Designer at CATSA, I was responsible to create and implement the new internal site. With the design requirement from the management team and communication team, I was to come up with the design that meets the minimum requirement for the Government as well as adapting to the external website and keeping the CATSA branding. After the approval of the design I took on the developer s responsibility and skinned the site to match the design. I was also given the opportunity to work on other internal sites for different departments while working on the main internal site. Created Web page mock-ups and usability flow. Designed the Internal site for CATSA (SharePoint 2010). Produce wireframes, mock-ups, task flows, and UI specifications as needed to assist with business socialization and approval. Administer usability testing, create UI test scenarios. Provide corporate guidelines and style guides for development team. Applied CSS and Skinned the CATSA on SharePoint 2010 Site Worked with Visual Studio 2010 with.net and C# technology Created test Documents and User Guide for the New site. Created web safe images from PSD (Photoshop) files Skinned other internal sites Was involved on coming up with technology and other application add-ons to meet the functional requirements. Build / Design and Maintain Mobile compatible Application / Widget and website. 3 Page

4 Tested and optimized the site for better click rate. HTML, CSS, JQuery, XML, XSLT, Java Script, Front End Web Programming, Adobe Creative Suite, Adobe Illustrator, Photoshop, Dreamweaver, Visual Studio 2010.Net, C#, SharePoint 2010, SharePoint Designer, Microsoft Team Foundation Server Power Tools (TFS), Tree Jack, Chalkmark and many other application and technology. Cactus Commerce, Gatineau, Quebec July 2008 Jan 2011 Senior UI Designer (User interface Designer) and Developer / QA / Web Developer Working as a UI Designer & Developer at Cactus for Future-Shop & Best-Buy web-site and in many other projects. As a UI Designer, Developer and QA person I am responsible to skin the site (apply the look and feel) and test to make sure it is working with all the browser as well as other platform. Using knowledge of industry-proven technologies and methodologies, I am responsible for delivering high-quality and efficient CSS and HTML codes as well as manage time in order to meet the set deliverable. As part of the testing I am responsible to test and verify usability and Accessibility, when it does not meet the minimum requirement I am responsible to find solution and apply to the project and educate the developers. Applied CSS and Skinned the Best-Buy / Future-Shop web site. Tested and documented the changes to be made. Provide corporate guidelines and style guides for development team. Worked closely with the developer and designer to bridge the link. Produce wireframes, mock-ups, task flows, and UI specifications as needed. Created web safe images from PSD (Photoshop) files. Tested on W3C for Accessibility and validated the site. Interviewed new candidates for the project and test them on usability and Accessibility questions. Worked on Mobile and Kiosk ready websites. Optimized and updated website to receive higher click rats and better SEO. Testing and implementing design of e-commerce web site on mobile browser. Worked with Visual Studio 2008/2010 with.net and C# technology. HTML, XHTML, XML, XSLT, CSS, CSS3, HTML5, Web Programming, Adobe Creative Suite, Adobe Illustrator, Photoshop, Dreamweaver, Adobe Suite, Microsoft Expression Blend, Expression Web, Expression Design, Visual Studio 2007/2008/2010.Net, C#, SharePoint , Microsoft Team Foundation Server Power Tools (TFS) and many other application and technology. Nonlinear Creation, Ottawa, Ontario Sept 2006 Jan 2008 Web Developer/ UI Designer (User interface Designer) Update and maintain client s web site. Assists in the design, coding, and testing of technical solutions. Applied knowledge of industry trends and developments to improve service to our clients as well as worked on Flash and do updates on the multimedia files. Created Web page mock-up to demo and do Usability testing. Managed and Maintained on Mattamy Homes. Tested and documented many of the projects from the company. 4 Page

5 Created Web page mock-up to demo and do Usability testing. Imported and converted content form may types of format. Participated in implementing new process, resulting in effective operations in the production environment. Used SharePoint to create Team Site and added customized look. Tested on WC3 for Accessibility and validated the site. Interviewed new candidates for the project and test them on usability and Accessibility questions. Worked on CLF 2.0 standers sites. (transport Canada) Developed and designed many Interactive projects. Worked as part of team on many CSM similar to Interwoven Teamsite. : HTML, XHTML, CSS, Classic ASP, Ektron 300, Flash, Action Script, MySQL, PHP, Ektron CMS, RedDot, Web Programming, Adobe Creative Suite, Adobe Illustrator, Photoshop, Dreamweaver, Adobe Suite, Microsoft Expression Blend, Expression Web, Expression Design, Share Point Designer and many other application and technology. Dell, Ottawa, Ontario Jan 2006 Sept 2006 DOC Resolution Specialist Supports agents with technical/functional assistance for escalated and complex calls and ensuring a positive customer experience. Provided on-going, on-the-floor support and development of agents' technical knowledge Over looked 20+ Agents on phone in a team environment. Provided training to new employees on technical issues Assessed and evaluated agents on their quality, performance and effeteness. Viewed and over looked incoming call volume and accessed agent s performance as well as reporting them to manager. Enhanced agent s performance, quality and attendance through daily mentoring, one-on-one discussions and motivational strategies. Took part in improving customer-satisfaction ratings through suggestion, development, and implementation of new reporting procedures. Archived Agent of the month many times as well as awarded for the best performance and Quality while working as an Agent. Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management. Convergys Canada, Ottawa, Ontario July 2005 Jan 2006 ISP Tech Support Level 2 Interface with customers via inbound calls and resolving problems with high speed cable Internet in a 24/7 call center environment. Received Customer Service Award for outstanding track record of positive customer feedback. Received resignation from senior management for outstanding call record, Quality and productivity. Trained new agents on the process and techniques by connecting with them on calls and observing and gave feedback. Resolved Windows, ISP and Internet Explorer issues on desktop and laptop. 5 Page

6 Best Buy Canada, Ottawa, Ontario Oct 2003 Oct 2004 QSS / Trainer Educated customers on the latest Technology and products using Slides shows and demos as well as promoting the product. Gave expert consultation to easy installation, get complete solutions for customers. Trained and evaluated new hires. Received many resignations for outstanding sales and for positive customer feedback from senior managers. Took part in introducing new department (Tech Zone) as well as opening the store at the new location. Trained new sales agents on the best techniques and processes by observing them on day to day based on the sales floor and gave feedback. Worked with sales manager to introduce new package and promote computer products. Created workshops on topics such as Digital Music, Digital Living room and many other latest and the greatest technologies. Blackorchidz Inc., Ottawa/Toronto, Ontario Jan 2000 to Present Designer / Developer / Graphic Artist / UI Designer As the Owner and the operator, I was responsible to sell and develop products/solutions. Worked as a team on project with other companies on contract. Hired and managed developers and designer on contract based. Designed and developed many start to finish Web sites. Worked on improving SEO and helped on marketing the site and company. Managed and developed many web sites as well as maintaining them. Received resignation from customers on the performance as well as attention to details. Managed small to medium projects. Created Web page mock-up to demo and do Usability testing. Promoted products and took responsibilities of sales. Interacted with clients and utilized excellent organizational skills to arrange implementations of new projects and product. Tested on W3C for Accessibility and validated the Clients site based on requirements. Worked as a part of a team as well as solo contractor. Developed and designed many Interactive and multimedia projects. Designed, tested and Implemented mobile compatible websites. : HTML, XHTML, CSS, CSS3, HTML5, Classic ASP, PHP, Flash, Up to Action Script 3, MySQL, Web Programming, Flash, Adobe Creative Suite, Adobe Illustrator, Photoshop, Dreamweaver, Adobe Suite, Microsoft Expression Blend, Expression Web, Expression Design, Share Point Designer, Joomla, Cube Cart, Zen-Cart, Word-press, Drupal, Open source CMS and many other application and technology. COMPUTER SKILLS Platforms: Microsoft Windows operating systems from 95 on, Mac OS 6 Page

7 Languages/Technology: up to CSS3, up to HTML5, WPF, XAML, XML, XSLT, XHTML, Action Script, ASP, MySQL, PHP, Web Programming, C#.NET ASP.NET and some JAVA, CLF, W3C standards, SharePoint. Tools: Microsoft Visual Studio, Ektron, CMS, RedDot, 3D Studio Max, Vector-works, Windows(All), Adobe PageMaker, Flash, Adobe Illustrator, Photo Shop, Dreamweaver, Adobe Suite, Microsoft Expression Blend, Expression Web, Expression Design, Vector Works, Lotus Notes, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Open Office, Microsoft Access, and Microsoft Outlook ), Microsoft FrontPage, Mockflow, Lumzy and other online mockup/wireframe creating software. REFERENCES AVAILABLE UPON REQUEST 7 Page