The policy relevance of ICT statistics

Transcription

1 The plicy relevance f ICT statistics A perspective frm the Brazilian Federal Gvernment Cristian Rcha Heckert Secretary f Lgistics and Infrmatin Technlgy Ministry f Planning, Budget and Administratin UN General Assembly High-level meeting n the WSIS+10 Review Partnership n Measuring ICT fr Develpment New Yrk, December 2015

2 ICT-related statistics in Brazil fr plicymaking (Survey data and Administrative data) ICT statistics prducers (Survey data) Brazilian Institute f Gegraphy and Statistics Gvernment Organizatins Brazilian Internet Steering Cmmittee (CGI.br) Prcess f public plicies design ICT Public Plicies ICT statistics prducers (Administrative data)

3 CGI.br Cntributin t ICT Plicy Design: ICT Surveys ICT SURVEYS: Measuring access t and use f ICTs in varius segments f sciety Husehlds Educatin NGOs COMPLIANCE: Internatinally agreed methdlgical framewrks Kids Online Enterprises Health Electrnic Gvernment IS Prviders Public Access Centers Natinal ICT Public plicies elac 2018 gals SDGs & WSIS Agenda MONITORING: ICT plicies and internatinally agreed gals and targets.

4 Electrnic Gvernment Indicatrs: demand side statistics Internet users by regin (2014) E-GOV USERS (2014) 93% 48% 43% 39% 54% 63% 82% 56% 50%

5 Electrnic Gvernment Indicatrs: demand side statistics PROPORTION OF INTERNET USERS AGED 16 YEARS OR OLDER WHO HAVE SEARCHED FOR INFORMATION OR CARRIED OUT PUBLIC SERVICES ON THE INTERNET (2014) Public educatin services, such as Enem (Natinal High Schl Exam), Pruni (University fr All plicy), 24 Gvernment taxes and fees, such as submitting incme submitting incme tax declaratins, mtr vehicle Persnal dcuments, such as ID cards and Individual Taxpayer Registry % Labr rights r scial security, such as the Scial Security, Labr Fund, unemplyment insurance, sick pay, 16 Public health, such as scheduling appintments, medicatin r ther public health services Public transprtatin r ther urban services, such as cleaning and rad cnservatin and public lighting % 82% Plice and safety, such as filing plice reprts, plice recrds, r cmplaints

6 Electrnic Gvernment Indicatrs: barriers t use PROPORTION OF INTERNET USERS WHO HAD NOT USED E- GOV IN THE 12 MONTHS PRIOR TO THE SURVEY, BY REASON FOR NOT USING (2014) Being an Internet user des nt mean being an e-gv user Prefers persnal cntact 53 Des nt need t search fr infrmatin r carry ut public 37 78% Data prtectin and security cncerns Using the Internet t cntact public administratin is t Eurpean Unin The services needed are hard t find The services needed are nt available n the Internet Feedback t inquiries is hardly ever prvided N reasn Unin 41% Eurpean The services needed are available n the Internet, but cmpleting

7 Electrnic Gvernment Indicatrs: supply side statistics 99% f federal gvernment rganizatins have websites 93% f state rganizatins have websites 74% are present n scial netwrks Federal rganizatins 68% are present n scial netwrking sites 64% are present n vide sites 75% are present n micrblgs 34% are present n pht sites 100 Frms f Interactin - Federal and State Organizatins Electrnic frms Chats Online public cnsultatins FORMS OF CONTACT Plls PARTICIPATION INITIATIVES Frums

8 Electrnic Gvernment: Interactin Indicatrs 76%

9 Relevance f survey data fr plicymaking PRODUCTION OF ICT-STATISTICS Sample design Data cllectin Data prcessing Data disseminatin CAPACITY-BUILDING ON THE USE OF SURVEY DATA FOR POLICYMAKERS ICT4D Statistics ICT cre Indicatrs Internatinally cmparable data Plicyrelevant data analysis Plicy makers ICT Infrastructure ICT access & use ICT skills ICT training Online infrmatin, services and participatin

10 Digital Gvernance Strategy The use f infrmatin and cmmunicatin technlgies (ICTs) by the public sectr in rder t imprve infrmatin and service delivery, encuraging citizen participatin in the decisin-making prcess and prmting a gvernment mre accuntable, transparent and effective. (Verma et al., Natinal Infrmatics Centre f India, 2005) Participatin Public Services Infrmatin Public Value

11 Open Data Prtal Single entry pint t search and access public data 1052 datasets 8582 data resurces Open Gvernment Partnership (OGP) Internatinal multilateral initiative that aims t secure cncrete cmmitments frm gvernments t prmte transparency, access t infrmatin, scial participatin, fight crruptin, and harness new technlgies t strengthen gvernance.

12 Public Services Prtal TIC Dmicílis e Usuáris 2012: Mre than 600 registered public services Average f 1,300,000 visits/mnth 140% access grwth ( )

13 Scial Participatin Prtal Results: 14,423 users 1,418 tags 401,996 received cmments 6,519,958 visits

14 THANK YOU! Cristian Rcha Heckert Secretary f Lgistics and Infrmatin Technlgy Ministry f Planning, Budget and Administratin