Mapping of Qualifications to Industry Accreditation/Certification Standards Discussion Paper

Transcription

1 Mapping of Qualifications to Industry Accreditation/Certification Standards 2014 Discussion Paper July 2014

2 For Further Information about this report or any other work being undertaken by Innovation and Business Skills Australia Ltd, please visit Innovation and Business Skills Australia Ltd Level 11, 176 Wellington Parade East Melbourne Victoria 3002 Tel: Fax Project Contacts Simon Cochaud Industry Manager (IBSA) Tel: simon.cochaud@ibsa.org.au Henry Louey Senior Consultant hlouey@iinet.net.au

3 Contents 1. Background ICA 11 and Industry Certification use in the VET Sector ICA 11 and Workplace Skill Needs Introduction Industry and Career Alignment Skills Framework for the Information Age (SFIA) Overview How SFIA Works SFIA Assessment Australian Computer Society (ACS) Overview ACS Certification Mappings Setting a baseline Mappings per Qualification and Assessment ICA10111 (Certificate I in Information Digital Media and Technology) ICA20111 (Certificate II in Information Digital Media and Technology) ICA30111 (Certificate III in Information Digital Media and Technology) ICA40311 (Certificate IV in Web-Based Technologies) ICA40611 (Certificate IV in Information Technology Testing) ICA40811 (Certificate IV in Digital Media Technologies) ICA (Certificate IV in Programming) ICA40211 (Certificate IV in Information Technology Support) ICA40911 (Certificate IV in Digital And Interactive Games) ICA40111 (Certificate IV Information Technology) ICA40711 (Certificate IV in Systems Analysis and Design) ICA (Certificate IV in Information Technology Networking) ICA41011 (Certificate IV in Computer Systems Technology) ICA50811 (Diploma of Systems Analysis and Design) ICA50611 (Diploma in Website Development) ICA50211 (Diploma of Digital Interactive Games) ICA50511 (Diploma of Database Design and Development) ICA50311 (Diploma of IT Systems Administration) ICA50111 (Diploma of Information Technology) ICA50411 (Diploma of Information Technology Networking) ICA50711 (Diploma of Software Development) ICA50911 (Diploma of Digital Media Technology) ICA60411 (Advanced Diploma of I.T Project Management) ICA60311 (Advanced Diploma of I.T Business Analyst) ICA60211 (Advanced Diploma of Network Security) ICA60111 (Advanced Diploma of Information Technology) ICA60511 (Advanced Diploma of Computer Systems Technology) ICA70111 (Vocational Graduate Certificate in IT & Strategic Management) ICA70211 (Vocational Graduate Certificate in Information Technology Sustainability) Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 3

4 6. Conclusions & Recommendations Appendix 1. Conceptual Alignment Relationship Appendix 2. List of SFIA Job Skills Appendix 3. Full List of Certifications Certifications...53 Mastery Series Professional Series Specialty Series Basic Series Appendix 4: ACS Certifications Certified Technologist...55 Certified Professional...55 Bibliography Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 4

5 Acronyms ACS IBSA ICT ISC SFIA VET Australian Computer Society Computing Technology Industry Association Innovation and Business Skills Australia Information and Communications Technology Industry Skills Council Skills Framework for the Information Age Vocational Education and Training Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 5

6 1. Background Innovation and Business Skills Australia (IBSA) works in partnership with industry and key stakeholders in the vocational education and training (VET) sector to develop the business and innovation skills that are critical to the success of Australian industries, enterprises and their workforce. IBSA is one of eleven Industry Skills Councils recognized and funded by the Australian Government to provide advice regarding the training needs of Australians and Australian industry. IBSA covers the industry sectors of Business Services; Cultural and Creative industries; Education; Financial Services; Information and Communication Technologies; and Printing and Graphic Arts. IBSA has a vital dual role. Firstly, through national industry engagement we provide leadership and a critical focal point for research, advice and training product development across our industries that are central to the Australian economy. Secondly, IBSA provides practical advice and authority on generic, employability and creative skills that increasingly drive the Australian innovation-based economy and are critical within the community more broadly. While effort has been made in the past to align international IT Skills frameworks to specific industry (vendor) certifications, many of these projects look at one vendor only and in many cases do not show the relationship to other industry programs and/or industry frameworks. Aligning the Australian Training Package ICA 11 (Information and Communications Technology) to recognized international skills and competency frameworks would provide a way for employers and educators of ICT services to view and understand the relationship between each. The overall goal would not just be an uptake of ICA 11 but to also provide employers the confidence that ICA 11 meets their needs and for educators that they are delivering qualifications that align to industry, as well as industry frameworks. Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 6

7 Accordingly, IBSA engaged Communications and Training Connections to undertake a project with the following components: - Map the major qualifications from ICA 11 against o Occupation Title, Key Words, Competency s, Qualifications, Australia Computer Society (ACS) Alignment, & SFIA level - Provide a diagram for each Qualification which outlines how the each intersects with ACS, and SFIA (including key attributes/levels/skills) This report represents the final report for this project 1.2 ICA 11 and Industry Certification use in the VET Sector There is empirical evidence that many schools across Australia are including industry certifications as a core part of their curriculum as it is helping those schools be more industry focused and producing outcomes that are more reflective of industry needs. Though there has been no official report or study done in Australia to validate this, there are currently programs in place in countries like Singapore & Malaysia where government support of Industry Certifications are not only encouraged, but are also Government funded. The Infocomm Development Authority of Singapore (IDA) has an ICT Skills program called CITREP 1 (Critical Infocomm Technology Resource Programme) where (depending on the program) up to 70% of the course fee and industry certification exams costs are paid for by IDA. In Malaysia, the Ministry of Higher Education funds a program called 3P Program Pentauliahan Professional" 2 or Industry-Based Certification Program in English. This program is offered to graduating students at Malaysian University s and Polytechics to give them an opportunity to study and gain related Industry Certifications to help them gaining employment in ICT. While there is no formal recognition of Industry Certifications or Industry Frameworks in Australia, a number of schools do formally include and recognize Industry Certifications as part of a Qualification. 50% of a Charles Sturt University 3 I.T Masters is made up of Industry Certifications with the certification used as the formal assessment for that subject. 1 Source: Resource-Programme-CITREP 2 Source: Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 7

8 1.2 ICA 11 and Workplace Skill Needs An essential component of workforce management is to ensure that workplace skilling and re-skilling needs are met The ICA 11 Information and Communications Technology Training Package is a critical element in managing the provision of Australian workforce I.T Skills development. In the 2009 report to IBSA, Scoping Review of the ICA 05 Information and Communications Technology Training Package Vs3.0, Marcus Bowles and Paul Wilson suggested that the international relevance and recognition of ICA 05 is non existent and an alignment to a framework like SFIA be seen as a better option. Aligning ICA 11, Industry Certifications, The SFIA framework and ACS Certification will great help in the support for industry to take-up national standards against globally recognized job competency frameworks This report provides a high level view of the relationships between the 4, and identifies each other s alignment(s) as they related to the ICA 11 Training package. It will also establish the benefit of IBSA co-marketing nationally recognized qualifications, which would map to the respective groups own certifications or frameworks. 4 4 Further work would be required for detailed mapping and validated beyond the ICA 11 competency level. Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 8

9 Introduction (The Computing Technology Industry Association) is a global provider of IT certifications. They offer 16 certification exams in PC support, networking, servers, Linux, security and more. has been delivering certification exams for more than 20 years and are unique in the certification industry in that all exams delivered are vendor-neutral. This vendor neutral approach allows a tighter alignment to ICA 11 as there is little to no product specific information taught or examined. exams are currently externally proctored thru Pearson VUE 2.3 Industry and Career Alignment has created a roadmap 5 that maps the most commonly used Industry Certifications against Job Roles. This roadmap is further broken down by skill level. While this chart is a good example of industry certification to job role alignment the chart does not cover the alignment to National Training Packages or Industry Skills Frameworks like SFIA. However it does give the end user a good holistic view of the relationship between a persons skill level, desired job role matching Industry Certification Appendix 1 gives a conceptual alignment to the 4 skill classifications detailed in this report (ICA 11,, SFIA & ACS) 5 List of Certifications was sourced from s website with kind permission from : Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 9

10 Figure 1: s Certification Roadmap Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 10

11 3. Skills Framework for the Information Age (SFIA) 3.1 Overview SFIA 6 (pronounced like the name Sofia ) is a competency framework to describe the skills needed to fulfill roles within the ICT sector. SFIA is logical two-dimensional framework that defines 96 professional IT skills, organized in six categories, each of which has several subcategories. It also defines seven levels of attainment, each of which is described in generic, nontechnical terms. SFIA was developed in London over 10 years ago. More than 80 Government and business organizations took part in developing this framework. Nowadays it has been translated into Spanish, Japanese and some other languages and has over 17,000 subscribers from more than 90 countries including the USA and Europe, India, Japan and more. This framework is used world wide as a preferred way of describing ICT skills. SFIA is being increasingly adopted in Australia and is already being used by many organizations including the Commonwealth and Queensland Governments, Caltex, Westpac and Queensland Rail. The Department of Defense in Australia require all contract tenders to include a list of staff with their relevant SFIA level and skill. SFIA is generally seen as a HR framework to practice and manage IT staff performance. It is not considered a technical skills framework At the time of writing the current published version of the SFIA model is version 5, published in December Version 6 is being developed during Source: Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 11

12 3.2 How SFIA Works The Skills Framework for the Information Age provides a clear model for describing IT practitioners skills. It is constructed as a two-dimensional matrix. 7 On one axis of the framework are the SFIA Levels. These define the different levels of responsibility and accountability exercised by IT practitioners. Each of seven generic levels - from new entrant to the most senior level - is defined in terms of autonomy, influence, complexity and business skills. Figure 3: SFIA Levels FIA's other axis presents the whole set of SFIA skills. These are defined in a way that makes them easily recognizable in the workplace: the practical nature of the descriptions means that they can effectively be used to describe the capabilities of a person and the needs of a job or class of professionals. 7 Source: Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 12

13 The skills are presented for convenience in categories that are further broken down into subcategories. The categories and subcategories are purely for the convenience of the SFIA user: they form a navigation aid. For example, SFIA does not claim to be offering a standard definition of the term 'Business change', nor is it suggesting that this should be the title of a business role or job. It is simply a heading under which to group certain related skills. Figure 4: SFIA Categories Outcomes for organizations using the SFIA framework to assist in employing ICT professionals include: Retaining staff through targeted recruitment and training Reducing IT project risks Enhancing professionalism and effectiveness of the IT function. Appendix 2 has a full list of the SFIA Job Skills listed by Category, Sub Category and Code. Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 13

14 The SFIA framework focuses on activities such as Building project planning and professional skills Project management Sustainability Procurement Results orientation experience 3.3 SFIA Assessment It is important to note that SFIA assessment is Qualitative rather than Quantitative, which we normally associate with ICT. SFIA is a two-dimensional framework that defines 96 professional IT skills and assessment is generally looked at in two parts i.) ii.) Qualifications held by an employee Demonstrated job skills for that SFIA category and skill matched by resume or project work related to that skill. SFIA also takes into account work experience as part of the assessment process. This differs greatly from Vendor Certifications and ATQF competencies in that the exams for each only assess their knowledge of the topic. Not is they have practical work experience at that level. Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 14

15 4. Australian Computer Society (ACS) 4.1 Overview The Australian Computer Society (ACS) 8 is the professional association for Australia s Information and Communication Technology (ICT) sector. Their goal is to help our members be the best they can be. They are passionate about recognizing professionalism, developing ICT skills and building a community with a true sense of belonging. ACS members are committed to the pursuit of excellence and the highest standards of professional conduct. They strive for ICT to be recognized as a driver of innovation in society, relevant across all sectors. ACS is generally recognized as the voice of Australian ICT, representing all practitioners in business, government and education. Their Code of Ethics upholds professional standards while the society s advocacy and policies help the ICT profession grow. 4.1 ACS Certification ACS delivers a certification framework that provides business, government and consumers with assurance that specialist expertise has been independently assessed and validated. ACS provides two levels of professional certification: Certified Technologist; aligned to SFIA level 3 skills, and Certified Professional; aligned to SFIA level 5 skills. ACS was the first international computer society to become accredited under International Professional Practice Partnership (IP3). Because of this, ACS members who attain Certified Professional status are also entitled to use the IP3 post-nominal IP3P. ACS professional certifications are technology agnostic and recognize transferrable skills. Applicants must also commit to a code of ethics, a code of professional practice, and continuing professional development (CPD). Individuals must first become a member of the ACS before they can apply for ACS certification. See Appendix 4 for a description of both ACS Certifications. 8 Source: Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 15

16 5. Mappings 5.1 Setting a baseline In order to map the relationship between ATQF, Vendor Certifications, SFIA and ACS a baseline needs to be established with least two of the various frameworks in order for an accurate relationship map to occur. As outlined in the Scoping Review of the ICA 05 Information and Communications Technology Training Package Vs3.0, despite differences in various frameworks, there are connection points, which allow for ways to compare and map competencies. Table 1 & Table 2 show these relationships. Alignment of levels used by different IT frameworks 9 SFIA AQF AQF 7. Set Strategy, 9+ Expert 6+ inspire, mobilise 6. Initiate/influence 8 Specialist Endure/advise 7 Advanced Enable 5-6 Intermediate 3 3. Apply 4 Beginner/Novice Assist 3 1. Follow 1-2 Table 1: SFIA & to AQF SFIA SFIA & ACS Certification Alignment 10 ACS Certification 3. Apply Certified Technologist 5. Endure/advise Certified Professional Table 2: SFIA to ACS 5.2 Mappings per Qualification and Assessment It s important to note that ICA 11 and Vendor Certifications have assessment models based around examinations. SFIA and ACS assessment for their respective skill levels are based on the number of years or demonstrable industry experience are/or related proof of project work to that skill. Given the above baseline - the following are mappings for each qualification in the outlined by ICA 11 9 Source: Table 8: Alignment of levels by different IT Frameworks, Final Report: Scoping of the ICA 05 Information and Communications Technology Training Package Vs3.0 Page 36 (Bowles and Wilson, IBSA, 2009) 10 Source: Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 16

17 5.2.1 ICA10111 (Certificate I in Information Digital Media and Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA10111 ICAICT101A No Mapping No Mapping No Mapping ICAICT102A No Mapping No Mapping No Mapping ICAICT103A No Mapping No Mapping No Mapping ICAICT104A No Mapping No Mapping No Mapping Related Electives Units (From Training ICA10111 Job Roles: This Qualification provides foundation digital literacy skills to support a wide range of varying industry occupation Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 17

18 5.2.2 ICA20111 (Certificate II in Information Digital Media and Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA20111 BSB0HS201A No Mapping No Mapping No Mapping BSBSUS201A Strata I.T No Mapping No Mapping ICAICT201A Strata I.T No Mapping No Mapping ICAICT202A No Mapping No Mapping No Mapping ICAICT203A No Mapping No Mapping No Mapping ICAICT204A No Mapping No Mapping No Mapping ICAWEB201A No Mapping No Mapping No Mapping Related Electives Units (From Training ICAICT206A Strata I.T No Mapping No Mapping ICASAS202A Strata I.T No Mapping No Mapping ICASAS206A Strata I.T No Mapping No Mapping ICA20111 Job Roles: Office Assistant, Records Assistant, Junior Office Support Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 18

19 5.2.3 ICA30111 (Certificate III in Information Digital Media and Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) ICA30111 BSBOHS302B A+ BSBSUS301A A+ ICAICT202A A+ SFIA (Level) HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2 ACS Alignment (Australian Computer Society) No Mapping No Mapping No Mapping ICAICT301A No Mapping No Mapping No Mapping ICAICT302A A+ ICASAS301A A+ Related Electives Units (From Training ICAICT304A A+ ICANWK302A ICANWK303A A+, Network+ A+, Network+ ICANWK304A A+ ICANWK305A ICASAS307A A+, Network+ A+, Network+ ICAICT303A A+ ICASAS303A A+ ICASAS304A A+ ICASAS306A A+ ICASAS306A A+ ICA30111 Job Roles: Help Desk Officer, Help Desk Assistant. ICT Operations Support. ICT User Support, PC Support, Technical Support HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2, RFEN/2 HSIN/2, ITOP/2, NTAS/2, USUP2, RFEN/2 HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2, RFEN/2 HSIN/2, ITOP/2, NTAS/2, USUP2, RFEN/2 HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2 HSIN/2, ITOP/2, NTAS/2, USUP2 No Mapping No Mapping No Mapping No Mapping No Mapping No Mapping No Mapping No Mapping No Mapping No Mapping No Mapping No Mapping No Mapping Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 19

20 5.2.4 ICA40311 (Certificate IV in Web-Based Technologies) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA40311 BSBOHS302B A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT401A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT418A No Mapping No Mapping No Mapping ICAWEB401A No Mapping ICMP/3 Yes ICAWEB402A No Mapping INAN/3 Yes ICAWEB403A No Mapping No Mapping No Mapping ICAWEB444A No Mapping ICMP/3 Yes ICAWEB429A No Mapping ICMP/3 Yes Related Electives Units (From Training ICA40311 Job Roles: Web Developer or Technical Writer. Webmaster Assistant, Website Co-ordinator, Web Site or Web Support Administrator, Assistant Web Designer Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 20

21 5.2.5 ICA40611 (Certificate IV in Information Technology Testing) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA40611 BSBSUS301A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT401A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT408A No Mapping RELM/3, TEST/3 Yes ICAICT411A No Mapping No Mapping No Mapping ICAICT418A No Mapping No Mapping No Mapping ICAPMG401A No Mapping No Mapping 11 No Mapping ICAPMG405A No Mapping PROG/3 Yes ICASAS301A No Mapping TEST/1 No Related Electives Units (From Training ICA40611 Job Roles: Assistant ICT Tester, Assistant Software or Systems Tester, Assistant Web Tester 11 There is a mapping for this competency to PRMG but not at SFIA level 3 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 21

22 5.2.6 ICA40811 (Certificate IV in Digital Media Technologies) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA40811 BSBCRT401A No Mapping No Mapping No Mapping BSBOHS302B A+ DCMA/3, PBMG/3, SCAD/3 Yes CUFDIG401A No Mapping No Mapping No Mapping ICAICT404A No Mapping ETDL/3 Yes ICAICT418A No Mapping No Mapping No Mapping ICAICT419A No Mapping No Mapping No Mapping ICAPMG401A No Mapping No Mapping 12 No Mapping Related Electives Units (From Training ICA40811 Job Roles: Assistant Animator, Assistant Designer, Assistant Digital Media Author, Assistant Digital Media Designer, Assistant Digital Media Developer, Assistant Digital Media Programmer, Assistant Web Designer, Interaction Media Developer, Support Digital Media Developer, Support Digital Media Development Technician 12 There is a mapping for this competency to PRMG but not at SFIA level 3 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 22

23 5.2.7 ICA (Certificate IV in Programming) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA ICAICT418A No Mapping No Mapping No Mapping ICAPRG402A No Mapping PROG/3 Yes ICAPRG403A No Mapping PROG/3 Yes ICAPRG404A No Mapping TEST/3 Yes ICAPRG405A No Mapping PROG/3 Yes ICAPRG406A No Mapping PROG/3 Yes ICAPRG410A No Mapping PROG/3 Yes ICAPRG414A No Mapping PROG/3 Yes ICAPRG415A No Mapping PROG/3 Yes ICAPRG419A No Mapping No Mapping No Mapping Related Electives Units (From Training ICA Job Roles: Assistant Applications Programmer, Assistant Programmer, Assistant Software Developer, Assistant Web Applications Developer, Assistant Web Development Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 23

24 5.2.8 ICA40211 (Certificate IV in Information Technology Support) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA40211 BSBOHS402B A+ DCMA/3, PBMG/3, SCAD/3 Yes BSBSUS301A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT401A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT408A No Mapping RELM/3, TEST/3 Yes ICAICT418A No Mapping No Mapping No Mapping ICASAS307A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICASAS410A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICASAS412A No Mapping No Mapping No Mapping Related Electives Units (From Training ICA40211 Job Roles: Customer Support, Database Support, Help Desk Specialist, Network Support Technician, PC Support Technician, Technical Support Sustainability, User Support Technician ICANWK405A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICANWK408A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT421A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICASAS425A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICASAS426A A+ DCMA/3, PBMG/3, SCAD/3 Yes Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 24

25 5.2.9 ICA40911 (Certificate IV in Digital And Interactive Games) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) BSBOHS302B A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAGAM401A No Mapping No Mapping No Mapping ICAICT418A No Mapping No Mapping No Mapping ICAICT419A No Mapping No Mapping No Mapping Related Electives Units (From Training ICA40911 Job Roles: Support 2-D/3-D Artist, Assistant Animator, Assistant Designer, Support Games Developer, Assistant Graphic/Media Developer, Interaction Media Developer, Support Digital Media Developer, Assistant PC Games Programmer, Support Web Designer Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 25

26 ICA40111 (Certificate IV Information Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA40111 BSBOHS302B A+ DCMA/3, PBMG/3, SCAD/3 Yes BSBSUS301A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT202A No Mapping No Mapping No Mapping ICAGAM401A No Mapping No Mapping No Mapping ICAICT418A No Mapping No Mapping No Mapping Related Electives Units (From Training ICA40111 Job Roles: Computer Technician, Customer Support, Customer Support Professional, Information Systems Operator, PC Support, Systems Administrator, Systems Support, Technical Support. User Support Technician, Network Operations Technician Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 26

27 ICA40711 (Certificate IV in Systems Analysis and Design) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA40711 BSBSUS301A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT401A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT403A No Mapping No Mapping 13 No Mapping ICAICT405A No Mapping DESN/3 Yes ICAICT418A No Mapping No Mapping No Mapping ICAPRG405A No Mapping PROG/3 Yes ICASAD401A Related Electives Units (From Training ICA40711 Job Roles: Information Technology Support Analyst, Information Technology Designer, Systems Support Analyst, System Designer, Operation Support Analyst, Technical Support Analyst 13 Competency maps to SFIA METL but there is no METL/3 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 27

28 ICA (Certificate IV in Information Technology Networking) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA BSBOHS302B A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT401A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT418A No Mapping No Mapping No Mapping ICANWK401A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICANWK402A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICANWK403A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICANWK404A A+, Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICTTEN4198A Network+ NTOP/3, NTAS/3, SCAD/3 Yes Related Electives Units (From Training ICA Job Roles: Network Support, Network Operations Support, Network Operations Technician, Network Technician, Network Support Technician ICAICT417A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICANWK405A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICANWK406A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICASAS426A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICTTEN4199A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICTTEN4210A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICTTEN4211A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICTTEN5200A Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICANWK416A Network+ NTOP/3, NTAS/3, SCAD/3 Yes Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 28

29 ICA41011 (Certificate IV in Computer Systems Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) BSBOHS302B A+ DCMA/3, PBMG/3, SCAD/3 Yes BSBSUS301A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT401A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT418A No Mapping No Mapping No Mapping ICAICT421A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICANWK404A A+, Network+ NTOP/3, NTAS/3, SCAD/3 Yes ICANWK405A A+, Network+ DCMA/3, PBMG/3, SCAD/3 Yes ICAPRG414A No Mapping PROG/3 Yes ICASAS425A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICASAS426A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAWEB411A No Mapping PROG/3 Yes ICTTEN4199A Network+ NTOP/3, NTAS/3, SCAD/3 Yes Related Electives Units (From Training ICA41011 Job Roles: Network Support Administrator, Network Operations Support, Network Operations Technician, Network Technician, Network Support Technician, Level 1 Help Desk Support, Desktop Deployment Technician. Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 29

30 ICA50811 (Diploma of Systems Analysis and Design) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50811 ICADBS502A No Mapping DBDS/4 No Mapping ICAICT401A A+ DCMA/3, PBMG/3, SCAD/3 Yes ICAICT403A No Mapping No Mapping 14 No Mapping ICAICT418A No Mapping No Mapping No Mapping ICAICT502A No Mapping DESN/4 No Mapping ICAICT509A No Mapping BUAN/4 No Mapping ICAICT511A No Mapping DESN/4 No Mapping ICTSUS6233A No Mapping SUEN/4 No Mapping ICTTEN5204A No Mapping No Mapping 15 No Mapping Related Electives Units (From Training ICA50811 Job Roles: Application Architect. Business Analyst, Systems Analyst. Systems Architect, Information Technology. Analyst 14 Competency maps to SFIA METL but there is no METL/3 15 There is a mapping for this competency to ARCH but not at SFIA level 4 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 30

31 ICA50611 (Diploma in Website Development) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50611 BSBOHS509A No Mapping No Mapping No Mapping ICADBS504A No Mapping DBDS/4, DATM/4 No Mapping ICAICT418A No Mapping No Mapping No Mapping ICAICT515A No Mapping No Mapping No Mapping ICAWEB501A No Mapping PROG/4, TEST/4 No Mapping ICAWEB502A No Mapping PROG/4, TEST/4 No Mapping ICAWEB503A No Mapping PROG/4, TEST/4 No Mapping ICAWEB516A No Mapping EMRG/4 No Mapping Related Electives Units (From Training ICA50611 Job Roles: Web Developer. Web Development Manager, Web Programmer, Website Manager, Webmaster, Web Administrator. Internet Developer Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 31

32 ICA50211 (Diploma of Digital Interactive Games) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50211 BSBOHS402B No Mapping No Mapping No Mapping ICAGAM501A No Mapping No Mapping No Mapping ICAGAM503A No Mapping No Mapping No Mapping ICAGAM523A No Mapping No Mapping No Mapping ICAICT419A No Mapping No Mapping No Mapping Related Electives Units (From Training ICA50211 Job Roles: 2-D/3-D Artist, Animator, Designer, Games Developer, Graphic/Media Designer, Interactive Digital Media Developer, PC Games Programmer, Mobile Games Programmer, Web Designer Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 32

33 ICA50511 (Diploma of Database Design and Development) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50511 ICADBS502A No Mapping DBDS/4 No Mapping ICAICT418A No Mapping No Mapping No Mapping ICAICT502A No Mapping DESN/4 No Mapping ICANWK514A No Mapping DBDS/4 No Mapping ICAPRG425A No Mapping PROG/4 No Mapping ICAPRG509A No Mapping DESN/4 No Mapping ICASAD501A No Mapping DTAN/4, INCA/4 No Mapping ICASAD502A No Mapping DTAN/4, INCA/4 No Mapping ICTSUS6233A No Mapping SUEN/4 No Mapping Related Electives Units (From Training ICA50511 Job Roles: Assistant Database Designer, Assistant Database Developer, Assistant Database Specialist Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 33

34 ICA50311 (Diploma of IT Systems Administration) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50311 BSBSUS501A No Mapping No Mapping No Mapping ICAICT418A No Mapping No Mapping No Mapping ICAICT509A No Mapping BUAN/4 No Mapping ICANWK513A No Mapping SCTY/4 No Mapping ICASAS406A No Mapping HSIN/4 No Mapping ICASAS502A No Mapping No Mapping 16 No Mapping ICASAS505A No Mapping AVMT/4 No Mapping ICASAS512A No Mapping SEAC/4 No Mapping ICASAS515A No Mapping TEST/4 No Mapping ICTTEN5204A No Mapping No Mapping 17 No Mapping Related Electives Units (From Training ICA50311 Job Roles: Assistant I.T Manager, Assistant System Manager, Internet/Intranet Administrator, Systems Administrator 16 There is a mapping for this competency to ACMG but not at SFIA level 4 17 There is a mapping for this competency to ARCH but not at SFIA level 4 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 34

35 ICA50111 (Diploma of Information Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50111 BSBOHS509A No Mapping No Mapping No Mapping BSBSUS501A No Mapping No Mapping No Mapping ICAICT509A No Mapping BUAN/4 No Mapping ICAICT511A No Mapping DESN/4 No Mapping Related Electives Units (From Training ICA20111 Job Roles: Information Systems Office Manager, Office Systems Administrator, I.T Office Manager, I.T Systems Administrator, Systems Manager Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 35

36 ICA50411 (Diploma of Information Technology Networking) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50411 ICAICT418A No Mapping No Mapping No Mapping ICAICT511A No Mapping DESN/4 No Mapping ICANWK529A No Mapping NTAS/4, HSIN/4 No Mapping ICTSUS5187A No Mapping No Mapping 18 No Mapping ICTTEN6206A No Mapping No Mapping 19 No Mapping Related Electives Units (From Training ICA50411 Job Roles: Network Administrator, IT Administrator, IT Operations Administrator, Network Services Administrator, Network Support Coordinator, Network Operations Analyst, Network Security Coordinator, Network e-business Coordinator 18 There is a mapping for this competency to ITMG but not at SFIA level 4 19 There is a mapping for this competency to ITPL & NTDS but not at SFIA level 4 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 36

37 ICA50711 (Diploma of Software Development) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50711 ICAICT418A No Mapping No Mapping No Mapping ICAPRG418A No Mapping PROG/4 No Mapping ICAPRG501A No Mapping PROG/4 No Mapping ICAPRG502A No Mapping PRMG/4, PROG/4 No Mapping ICAPRG503A No Mapping PROG/4. TEST/4 No Mapping ICAPRG504A No Mapping RELM/4 No Mapping ICAPRG520A No Mapping SEAC/4 No Mapping ICAPRG523A No Mapping PROG/4 No Mapping ICAPRG527A No Mapping PROG/4 No Mapping ICAPRG529A No Mapping TEST/4 No Mapping Related Electives Units (From Training ICA50711 Job Roles: Analyst Programmer Support, Assistant Programming Developer, Assistant Software Developer. Database Support Programmer, Web Support Programmer Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 37

38 ICA50911 (Diploma of Digital Media Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA50911 BSBCRT501A No Mapping No Mapping No Mapping BSBOHS509A No Mapping No Mapping No Mapping ICAGAM504A No Mapping No Mapping No Mapping ICAICT418A No Mapping No Mapping No Mapping ICAICT419A No Mapping No Mapping No Mapping ICAICT515A No Mapping No Mapping No Mapping ICAPMG501A Project+ PRMG/4 No Mapping Related Electives Units (From Training ICA50911 Job Roles: Digital Media Designer, Digital Media Developer. Digital Media Developer/Engineer, Digital Media Authoring Specialist, Digital Media Producer Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 38

39 ICA60411 (Advanced Diploma of I.T Project Management) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA60411 ICAICT610A No Mapping No Mapping No Mapping ICAPMG601A Project+ PRMG/4 20 No Mapping ICAPMG602A Project+ PRMG/4 No Mapping ICAPMG603A Project+ PRMG No Mapping ICAPMG604A Project+ PRMG No Mapping ICAPMG605A Project+ PRMG No Mapping Related Electives Units (From Training ICA60411 Job Roles: e-business Project Manager, ICT Project Manager, IT Business Manager, IT Manager, IT Procurement Manager, IT Program Manager, Quality Assurance Manager IT Projects, Senior Project Manager 20 There is also a mapping for this competency to GOVN but not at SFIA level 4 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 39

40 ICA60311 (Advanced Diploma of I.T Business Analyst) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA60311 ICAICT608A No Mapping No Mapping 21 No Mapping ICAICT610A No Mapping No Mapping No Mapping ICAPMG609A Project+ PRMG/4 No Mapping ICASAD601A Project BUAN/4, PRMG/4 No Mapping ICASAD603A No Mapping BUAN/4 BSMO/4 No Mapping ICASAD604A Project PRMG/4 No Mapping ICASAD605A No Mapping REQM/4 No Mapping ICASAD606A No Mapping BUAN/4, REQM/4 No Mapping ICASAD607A No Mapping REQM/4 No Mapping Related Electives Units (From Training ICA60311 Job Roles: Business Analyst, Business Process Analyst. Business Systems Analyst, IT Business Manager. IT Manager, Project Manager, Quality Assurance Manager IT Projects, Requirement Analyst, Solution Analyst 21 There is a mapping for this competency to ACMG but not at SFIA level 4 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 40

41 ICA60211 (Advanced Diploma of Network Security) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA60211 ICANWK502A No Mapping SCAD/4, SCTY/4 No Mapping ICANWK509A No Mapping SCAD/4, SCTY/4 No Mapping ICANWK601A No Mapping SCAD/4, SCTY/4 No Mapping ICANWK602A No Mapping SCAD/4, SCTY/4, CORE/4, TAUD/4, TEST/4 ICTSUS6233A No Mapping SUEN/4, SUAS No Mapping Related Electives Units (From Training ICA60211 Job Roles: e-security Specialist, ICT Security Specialist, IT Security specialist. Systems/Network Administrator, Network Security Analyst, Network Security Specialist, Network Security Administrator, Senior Network Administrator, Systems Security Analyst Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 41

42 ICA60111 (Advanced Diploma of Information Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA60111 BSBWOR502B No Mapping No Mapping No Mapping ICAICT608A No Mapping No Mapping 22 No Mapping ICAICT610A No Mapping No Mapping No Mapping ICAPMG609A Project+ PRMG/4 No Mapping ICTSUS6233A No Mapping SUEN/4, SUAS No Mapping Related Electives Units (From Training ICA60111 Job Roles: Knowledge Management Analyst, Knowledge Manager, Manager IT Infrastructure Solutions. Business Development Manager, Software Manager 22 There is a mapping for this competency to ACMG but not at SFIA level 4 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 42

43 ICA60511 (Advanced Diploma of Computer Systems Technology) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA60511 ICANWK506A No Mapping ITMG/4, ITOP/4, NTAS/4, No Mapping ICANWK507A No Mapping DESN/4, HISN/4, NTAS/4 23 No Mapping ICANWK508A No Mapping DESN/4, HISN/4, NTAS/4 24 No Mapping ICANWK509A No Mapping DESN/4, SCAD/4 25 No Mapping ICANWK529A No Mapping HSIN/4, ITOP/4, NTAS/4 No Mapping ICANWK602A No Mapping TEST/4 No Mapping ICANWK607A No Mapping HISN/4 26 No Mapping ICANWK608A Project+ PRMG/4 No Mapping ICAPMG609A Project+ PRMG/4 No Mapping ICAPRG527A No Mapping PROG/4 No Mapping ICAWEB501A No Mapping PROG/4, TEST/4 No Mapping ICAWEB502A No Mapping PROG/4, TEST/4 No Mapping Related Electives Units (From Training ICA60511 Job Roles: Network Administrator or Co-ordinator, Network Engineer, Enterprise Systems Administrator, Systems Developer, I.T Administrator or Co-Ordinator, Network Services Administrator or Co-ordinator, Administrator or Co-ordinator Network Support, Network Operations Analyst, Administrator or Co-ordinator Network Security, Administrator or Co-Ordinator Network e- Business 23 There is also a mapping for this competency to NTDS but not at SFIA level 4 24 There is also a mapping for this competency to NTDS but not at SFIA level 4 25 There is also a mapping for this competency to NTDS but not at SFIA level 4 26 There is also a mapping for this competency to NTDS but not at SFIA level 4 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 43

44 ICA70111 (Vocational Graduate Certificate in IT & Strategic Management) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA70111 ICAICT709A No Mapping BUAN/5 Yes Related Electives Units (From Training ICA70111 Job Roles: Information Systems Manager, Information Technology Director, Chief Information Officer, Senior Infrastructure Delivery Manager, Information Technology Manager, Service Delivery Manager Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 44

45 ICA70211 (Vocational Graduate Certificate in Information Technology Sustainability) Qualification Job Roles See Bottom of Table Core Units (Certification) SFIA (Level) ACS Alignment (Australian Computer Society) ICA70211 ICASUS702A No Mapping SUEN/5 Yes Related Electives Units (From Training ICA70211 Job Roles: IT Sustainability Systems Consultant, IT Sustainability Solutions Architect, IT Sustainability Project Manager, IT Sustainability Technology Specialist, IT Sustainability Business Manager, IT Sustainability Requirements Manager Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 45

46 6. Conclusions & Recommendations While the ICA 11 Training package delivers a comprehensive framework for ICT skills across all qualification levels. There are a number of issues that prevent it from being more widely adopted outside of the traditional education institutions. Since 1999 there has only been 3 updates to the ICT Training package (ICA 99, 05 and 11). Today there is an argument that a number of ICT skills used in industry today such as Cloud, Virtualization, Big Data & Mobility are not adequately covered in the training package, if at all. Learning institutes are trying to juggle the need to meet Training Package rules to deliver qualifications (and in turn gain access to funding) as well as deliver on industry requirements for their students by including vendor programs as part of the Certificate, Diploma etc. Another of the primary reasons appears to be the perceived lack of contemporary relevance that nationally recognized I.T qualifications have to individuals and enterprise. In an industry that doesn t require a license i.e. telecommunications to work, Training Packages are often seen as separate to and different from industry endorsed vendor programs. Further, I.T Certifications are seen a currency which is recognized globally by employers. An ATQF endorsed qualification does not have that same recognition. However, many Industry Certifications are already covered in the training package but this information is not clearly articulated (i.e through a playbook or other how to type document) nor is the certification exam recognized in any formal way towards training package assessment. IBSA has the opportunity to develop a solution to overcome these perceptions. The high level mappings outlined in Chapter 5 show that relationships exists between ICA 11, Vendor Certifications (), SFIA and ACS. However a high level diagram that shows the relative relationships between each of the respective frameworks is only the beginning. IBSA should look at the creation of implementation tools and other resources to ATQF qualifications and related industry frameworks together. It is recommended that IBSA consider building on the outcomes of this report and sponsor the development of detailed mapping work, implementation tools and a robust marketing strategy to both disseminate the projects alignment outcomes and to build IBSA s credentials as a key player in Australia s IT Skills formation space. Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 46

47 Appendix 1. Conceptual Alignment Relationship Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 47

48 Appendix 2. List of SFIA Job Skills Category Sub Category Skill Code Strategy and architecture Information strategy IT governance GOVN Information management IRMG Information systems coordination ISCO Information security SCTY Information assurance INAS Information analysis INAN Information content ICPM publishing Advice and guidance Consultancy CNSL Technical specialism TECH Business strategy and Research RSCH planning Innovation INOV Business process BPRE improvement Enterprise and business architecture development STPL Technical strategy and planning Business risk management Sustainability strategy Emerging technology monitoring Continuity management Software development process improvement Sustainability management for IT Network planning Solution architecture Data management Methods and tools BURM SUST EMRG COPL SPIM SUMI NTPL ARCH DATM METL Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 48

49 Category Sub Category Skill Code Business change Business change implementation Portfolio management Programme management POMG PGMG Project management Portfolio, programme and project support Business analysis Requirements definition and management Business process testing Change implementation planning and management PRMG PROF BUAN REQM BPTS CIPM Organisation design and implementation Benefits management Business modelling Sustainability assessment ORDI BENM BSMO SUAS Relationship management Skills management Stakeholder relationship management Learning and development management RLMT ETMG Learning and development assessment LEDA Learning design and development Learning delivery Teaching and subject formation Resourcing Professional development TMCR ETDL TEAC RESC PDSV Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 49

50 Category Sub Category Skill Code Solution development and implementation Systems development Systems development management Data analysis Systems design Network design Database/repository design DLMG DTAN DESN NTDS DBDS Programming/software development Animation development Safety engineering Sustainability engineering PROG ADEV SFEN SUEN Information content INCA authoring Testing TEST Human factors User experience analysis UNAN Ergonomic design HCEV User experience evaluation USEV Installation and integration Human factors integration Systems integration Porting/software integration Systems installation/decommissioning HFIN SINT PORT HSIN Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 50

51 Category Sub Category Skill Code Service management Service strategy IT management ITMG Financial management for IT FMIT Capacity management Availability management Service level management CPMG AVMT SLMO Service transition Service acceptance SEAC Configuration management CFMG Asset management ASMG Change management CHMG Release and deployment RELM Service operation System software SYSP Security administration SCAD Radio frequency engineering RFEN Applications support IT Operations Database administration Storage management Network support Problem management Service desk and incident management IT estate management ASUP ITOP DBAD STMG NTAS PBMG USUP DCMA Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 51

52 Category Sub Category Skill Code Procurement and management support Supply management Procurement PROC Quality and conformance Supplier relationship management Contract management Quality management SURE ITCM QUMG Quality assurance QUAS Quality standards QUST Conformance review CORE Safety assessment SFAS Technology audit TAUD Client interface Sales and marketing Marketing MKTG Selling SALE Client support Account management ACMG Sales support SSUP Client services management CSMG Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 52

53 Appendix 3. Full List of Certifications Certifications has four IT certification series that test different knowledge standards, from entry-level to expert. 27 Mastery Series Mastery Professional Specialty Basic mastery certifications cover the advanced practice of a specific discipline. Mastery certification candidates must be able to integrate multiple enterprise disciplines through the application of advanced skills. Mastery certifications can be taken as a standalone credential or as an advanced step in a specific certification career path. Advanced Security Practitioner (CASP): Covers enterprise security; risk management; research and analysis; and integration of computing, communications, and business disciplines. Professional Series professional certifications cover the technical skills and knowledge needed to succeed in a specific IT career. A+: Covers preventative maintenance, basic networking, installation, troubleshooting, communication and professionalism. CDIA+: Covers the knowledge and skills needed in the document imaging sales field, including planning, designing and specifying a document imaging management system. Cloud+: Covers standard methodology required to securely implement and maintain cloud technologies. CTT+: Covers the knowledge and skills needed for the technical training field, including classroom preparation, presentation, communication, facilitation and evaluation in both traditional classroom and virtual classroom environments. Linux+ Powered by LPI: Covers user administration, file permissions, software configurations and the fundamental management of Linux systems. 27 List of Certifications was sourced from s website with kind permission from : Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 53

54 Mobile App Security+: Covers the knowledge and skills required to securely create a native ios or Android mobile application, while also ensuring secure network communications and backend web services. Mobility+: Covers the knowledge and skills required to understand and research capabilities of various mobile devices and aspects of over-the-air technologies. Network+: Covers managing, maintaining, troubleshooting, operating and configuring basic network infrastructure. Project+: Covers the entire process of project management, including initiation, planning, execution, acceptance, support and closure. Security+: Covers system security, network infrastructure, cryptography, assessments and audits. Server+: Covers areas such as RAID, SCSI, managing multiple CPUs and disaster recovery. Storage+ Powered by SNIA: Covers storage components, connectivity, storage management, data protection and storage performance. Specialty Series specialty certifications cover the business and technical knowledge needed for specific vertical or niche markets. Specialty certifications can be taken in combination with other certifications or can be taken on their own by business and IT professionals. Cloud Essentials: Covers what cloud computing means from a business and technical perspective, as well as what is involved in moving to and governing the cloud. Healthcare IT Technician: Covers the knowledge needed to implement, deploy, and support healthcare IT systems in various clinical settings. Social Media Security Professional: Covers the knowledge and skills needed to mitigate security risks to business posed by social networking channels. Basic Series basic certifications cover foundational topics and issues in IT and are suited for individuals looking to enter jobs that involve computers. Strata IT Fundamentals: Covers the basic understanding of PC components, functionality, compatibility and related technology topics. Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 54

55 Appendix 4: ACS Certifications Certified Technologist Pathway is listed on Page 56 Certified Professional Pathway is listed on Page 57 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 55

56 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 56

57 Mapping of Qualifications to Industry Accreditation/Certification Standards - Page 57