Library Qualifications Review
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- Dwayne Harvey
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1 Library Qualifications Review Discussion Paper Version 2.1 November 2014 IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 1
2 What is the purpose of the project? IBSA has been approached by the Australian Library and Association (ALIA) to review the positioning of the current Library and Services qualifications in the CUL11 Training Package. The aim is to determine the relevance of these qualifications sitting in a Cultural Training Package rather than the BSB Business Services Training package along with the Recordkeeping and Archiving qualifications. This will involve research, interviews and consultations with a broad range of industry representatives, either face-to-face or using electronic communication strategies. The project also aims to ensure library qualifications and skill sets are attractive to training providers and applicable to users across all industries. Who is IBSA? Innovation and Business Skills Australia (IBSA) works in partnership with industry and key stakeholders in the VET sector to develop the business and innovation skills that are critical to the success of Australian industries, enterprises and their workforce. IBSA is one of eleven Industry Skills Councils recognised and funded by the Australian Government to provide advice regarding the training needs of Australians and Australian industry. IBSA covers the industry sectors of Business Services; Cultural and Creative industries; Education; Financial Services; and Communication Technologies; and Printing and Graphic Arts. Aim of the briefing paper This paper presents background information to the current project, a summary of the methodology and timelines. An outline of the existing units, qualifications and skill sets is provided along with a draft of the proposed units, qualifications and skill sets The paper is not meant to be a comprehensive review of all Cultural and Library training, as the project s scope is confined to nationally accredited training, but should provide some context and highlight potential issues for consideration (it is expected more may be identified in the consultation process). The current qualifications have had dwindling enrolment numbers over the past few years. This project will focus on enhancing packaging the existing units, skill sets and qualifications to allow clearer pathways as well as identifying how to add value to the current options, especially for existing businesses. The changing nature of the work The type of work undertaken across the Galleries, Libraries, Archives and Record Management (GLARM) sectors is changing with many process tasks being replaced, automated or outsourced, including: Cataloguing and copy cataloguing End processing and physical processing Lending Shelving New tasks include: Digitising Creation of metadata Managing digital files in databases of images, records of activities and decisions, learning materials or research publications Creating web pages and negotiating website content with clients Skills in managing contracts New job titles are occurring e.g. Knowledge Manager, Digital Rights Officer and Manager reflecting demand for contemporary roles and associated functions. Blurring of roles is occurring, particularly between library technicians and librarians and library professional and management skills. Increasingly people are being asked to demonstrate both technical specialisation and management skills. This has implications for the work being undertaken as well as recruitment and professional development; developing the capacity to be fluid and adaptable leads to increased acceptance of change. Collection management strategies provide an overarching approach for these sectors. IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 2
3 Enrolments in Current Qualifications The following information is taken from the NCVER, National Centre for Vocational Education Research. Qualification Code and Title Course enrolments 2013 CUL Certificate II in in and Cultural Services 118 CUL Certificate III in and Cultural Services 903 CUL Certificate IV in Library, and Cultural 663 Services CUL Diploma of Library and Services 1,260 Existing Qualifications and Registered Training Organisations According to training.gov.au in September 2014, there were: 9 RTO s offering CUL Certificate II in in and Cultural Services 20 RTO s offering CUL Certificate III in and Cultural Services 20 RTO s offering CUL Certificate IV in Library, and Cultural Services 25 RTO s offering CUL Diploma of Library and Services Qualifications Currently there are 4 qualifications that sit in the CUL11 Training Package CUL Certificate II in in and Cultural Services CUL Certificate III in and Cultural Services CUL Certificate IV in Library, and Cultural Services CUL Diploma of Library and Services Key statistics Library and information science is an occupation with a relatively small, highly qualified workforce. Fewer than 30,000 out of 11.5 million, or 0.2% of the Australian labour force. This is reflected in its equally small education footprint (0.2% of VET students and 0.1% of higher education students). Although the LIS workforce is small, the sector has significant reach and profile because millions of Australians use library services. More than 10 million Australians are registered public library users and still more use university, VET, special and school libraries, although there will be some duplication. The library and information sector remains an attractive proposition for qualified professionals National and State Libraries Australasia looking for relatively well paid positions and regular hours, but there is undoubtedly competition for jobs. There will be a modest increase in the number of positions available over the next five years because retirements will create new openings in existing positions. The job market will remain tight, with as many as 1800 professionals graduating each year and seeking employment. While many of these graduates will already be employed in the sector, others will be new entrants. LIS courses have been particularly vulnerable to changes in the TAFE system at a state and territory level, which have seen pressure on individual courses and substantial increases in student fees. Vendors in the library and information sector saw their income effectively halved between 2009 and 2011 and this had a significant impact on jobs. There were a number of factors affecting their business performance, including the aftermath of the Global Financial Crisis and the strength of the Australian dollar, which made imports a more affordable option, negatively impacting their sales performance. IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 3
4 Proposed qualifications for BSB Certificate III in Library and Services Certificate IV in Library and Services Diploma of Library and Services Qualification Design Rationale The proposed above qualifications provide the Library and Services Sector within the Local Government environments, the workforce flexibility and transferability of skills, knowledge and employment outcomes the peak Industry Organisations are seeking. The qualifications have not been changed in content, they will just receive a code change from CUL to BSB. Frequently Asked questions Question - Does this mean I have to replace my qualification? Answer - NO, your qualification will be equivalent Question - What if I want to move from Library to Museums or Galleries? Answer - The new structure will not affect your ability to move freely between the other qualifications Details of the proposed new qualifications are in Appendix 1. Thank you for taking the time to read this Discussion Paper, and we look forward to your input into the review. IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 4
5 BSB3XXXX Modification History Release Certificate III in Library and Services Release This version first released with BSB Business Training Package Version XX Qualification Description This qualification reflects the role of individuals who use a broad range of skills and knowledge in a wide variety of environments. Licensing/regulatory information No licensing, legislative or certification requirements apply to this qualification at the time of publication. Entry Requirements Nil Packaging Rules Total number of units = 12 6 core units plus 6 elective units The elective units consist of: 4 from Group A. Of the remaining 2 units: up to 2 may be from Group A and/or Group B up to 2 may be from Certificate II, III or IV in any currently endorsed Training Package or from an accredited course at Certificate II, III or IV. The elective units chosen must be relevant to the work outcome and meet local industry needs. Core Units BSBCUS301 Deliver and monitor a service to customers BSBWHS302 Apply knowledge of WHS legislation in the workplace BSBWOR203 Work effectively with others CULIND201A Develop and apply knowledge of information and cultural services BSBLIB304 Develop and use information literacy skills ICAICT203A Operate application software packages Elective Units Group A BSBCON401 Work effectively in a business continuity context BSBEBU401 Review and maintain a website BSBINM301 Organise workplace information BSBITU309 Produce desktop published documents BSBMKG414 Undertake marketing activities BSBRKG301 Control records BSBRKG302 Undertake disposal BSBRKG303 Retrieve information from records BSBRKG304 Maintain business records BSBRKG305 Review recordkeeping functions BSBRKG401 Review the status of a record BSBRKG402 Provide information from and about records BSBRKG404 Monitor and maintain records in an online environment BSBSUS301 Implement and monitor environmentally sustainable work practices CUAIND301 Work effectively in the creative arts industry CUFDIG303A Produce and prepare photo images BSBLIB301 Catalogue objects into collections BSBLIB302 Develop and apply knowledge of archives CULCNM303A Move and store collection material BSBLIB303 Provide multimedia support BSBLIB305 Use established cataloguing tools BSBLIB306 Process and maintain information resources CUVATS301A Develop and apply knowledge of Aboriginal or Torres Strait Islander cultural arts ICAWEB201A Use social media tools for collaboration and engagement IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 5
6 ICPMM321 Capture a digital image ICPMM322 Edit a digital image ICPPP322 Digitise images for reproduction ICPPP397 Transfer digital files SIRXSLS201 Sell products and services SITTGDE101 Interpret aspects of local Australian Indigenous culture SITXCOM202 Provide a briefing or scripted commentary SITXCOM201 Show social and cultural sensitivity Group B CULEVP201A Assist with the presentation of public activities and events BSBLIB201 Assist with circulation services BSBLIB202 Process information resource orders ICAICT204A Operate a digital media technology package Qualification Mapping Links current version BSB31714 Certificate III in Library and Services previous version CUL30111 Certificate III in and Cultural Services Qualification moved from Library, and Cultural Services Training Package to Business Services Training Package. Companion volumes are available at: < E/N E APPENDIX 1 Proposed Draft Qualifications IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 6
7 BSB4XXXX Modification Release Certificate IV in Library and Services History Release 1 This version first released with BSB Business Training Package Version xx Qualification Description This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Licensing/regulatory information No licensing, legislative or certification requirements apply to this qualification at the time of publication. Entry Requirements Nil Packaging Rules Total number of units = 15 6 core units plus 9 elective units The elective units consist of: 5 from Group A. Of the remaining 4 units: at least 2 must be from Group A and/or Group B up to 2 may be from Group A, B and/or Group C up to 2 may be from a Certificate III, IV or Diploma level qualification in any currently endorsed Training Package or from an accredited course at Certificate III, IV or Diploma. The elective units chosen must be relevant to the work outcome and meet local industry needs. Core Units BSBCUS201 BSBIPR401 BSBWHS401 BSBLDR403 BSBLIB303 BSBLIB402 Deliver a service to customers Use and respect copyright Implement and monitor WHS policies, procedures and programs to meet legislative requirements Lead team effectiveness Provide multimedia support Consolidate and maintain industry knowledge Elective Units Group A CULCNM401A Assess the significance of collection objects BSBLIB401 Record and maintain collection information CULCNM404A Work with cultural material CULEVP401A Present information on activities, events and public programs CULEVP402A Design and develop interpretive displays BSBLIB403 Complete a range of cataloguing activities BSBLIB404 Use integrated library management systems BSBLIB201 Assist with circulation services BSBLIB405 Assist customers to access information BSBLIB406 Obtain information from external and networked sources BSBLIB407 Search library and information databases CULPRE401A Implement preventive conservation activities Group B BSBCON401 Work effectively in a business continuity context IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 7
8 BSB4XXXX Certificate IV in Library and Services BSBEBU401 Review and maintain a website BSBRKG502 Manage and monitor business or records systems CPCCOHS1001A Work safely in the construction industry CULCNM402A Prepare display mounts for collection material CULEVP403A Install and dismantle exhibition elements ICAWEB201A Use social media tools for collaboration and engagement ICAWEB420A Write content for web pages ICPPP422 Digitise complex images for reproduction ICPPR386 Troubleshoot digital media SITTGDE304 - Prepare and present tour commentaries or activities SITTGDE305 - Develop and maintain the general and regional knowledge required by guides SITTGDE309 - Prepare specialised interpretive content on cultural and heritage environments SITXMPR401 - Coordinate production of brochures and marketing materials Group C BSBSUS301 Implement and monitor environmentally sustainable work practices BSBWOR301 Organise personal work priorities and development BSBWRT301 Write simple documents BSBLIB301 Catalogue objects into collections BSBLIB302 Develop and apply knowledge of archives BSBLIB305 Use established cataloguing tools BSBLIB306 Process and maintain information resources ICAICT104A Use digital devices ICAICT203A Operate application software packages SISXFAC303A Implement facility maintenance program TAEDEL301A Provide work skill instruction Qualification Links Mapping current version BSB42114 Certificate IV in Library and Services previous version CUL40111 Certificate IV in Library, and Cultural Services Qualification moved from Library, and Cultural Services Training Package to Business Services Training Package. Companion volumes are available at: < E/N E IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 8
9 BSB5XXXX Modification History Release Diploma of Library and Services Release 1 This version first released with BSB Business Training Package Version 1.0. Qualification Description This qualification reflects the role of individuals with a sound theoretical knowledge base who use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work or the work of a team. They may provide leadership and guidance to others with some responsibility for the output of others. Licensing/regulatory information No licensing, legislative or certification requirements apply to this qualification at the time of publication. Entry Requirements Nil Packaging Rules Total number of units = 19 7 core units plus 12 elective units The elective units consist of: 9 from Group A and/or B. Of the remaining 3 units: up to 3 may be from Group A, B and/or Group C up to 3 may be from Certificate IV, Diploma or Advanced Diploma in any currently endorsed Training Package up to 3 may be from an accredited course at Certificate IV, Diploma or Advanced Diploma. The elective units chosen must be relevant to the work outcome and meet local industry needs. Core Units BSBCUS501 Manage quality customer service BSBWHS501 Ensure a safe workplace BSBLDR403 Lead team effectiveness BSBLIB401 Consolidate and maintain industry knowledge BSBLIB604 Extend own information literacy skills to locate information BSBLIB513 Monitor compliance with copyright and licence requirements TAEDEL401A Plan, organise and deliver group based learning Elective Units Group A BSBLIB603 BSBLIB507 BSBLIB403 BSBLIB509 BSBLIB510 BSBLIB406 BSBLIB407 BSBLIB511 Contribute to collection management Promote literature and reading Complete a range of cataloguing activities Provide subject access and classify material Use and monitor advanced functions of integrated library management systems Obtain information from external and networked sources Search library and information databases Research and analyse information to meet customer needs Group B BSBCON601 Develop and maintain business continuity plans BSBEBU401 Review and maintain a website BSBPMG522A Undertake project work BSBRKG502 Manage and monitor business or records systems BSBRKG601 Define recordkeeping framework BSBRKG608 Plan management of records over time BSBRSK501 Manage risk IBSA LIBRARY REVIEW DISCUSSION PAPER V.2.1 9
10 BSB5XXXX Diploma of Library and Services BSBSUS501 Develop workplace policy and procedures for sustainability BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness CHCORG525D Recruit and coordinate volunteers CULATS501A Work with Aboriginal and Torres Strait Islander cultural material CULCNM501A Assess the significance of collections BSBLIB501 Manage lending and borrowing processes for collections BSBLIB502 Manage the development of collections BSBLIB601 Research and document collection material BSBLIB602 Develop and monitor procedures for the movement and storage of collection material CULEVP501A Coordinate the installation and dismantling of exhibitions CULEVP502A Develop and implement exhibition interpretive strategies BSBLIB503 Develop and promote activities, events and public programs BSBLIB504 Develop exhibition concepts BSBLIB506 Maintain digital repositories CULICM602A Manage collection maintenance and preservation procedures BSBLIB508 Analyse and describe information resources BSBLIB605 Analyse and describe specialist and complex material BSBLIB505 Develop disaster management plans CULREL501 Develop and maintain community and stakeholder relationships FNSORG501A Develop and manage a budget ICASAS410A Identify and resolve client IT problems ICAWEB417A Integrate social web technologies ICAWEB418A Use development software and IT tools to build a basic website ICAWEB420A Write content for web pages SITTGDE304 Prepare and present tour commentaries or activities SITTGDE309 Prepare specialised interpretive content on cultural and heritage environments Group C BSBMKG413 Promote products and services BSBWRT401 Write complex documents HLTHIR403C Work effectively with culturally diverse clients and co-workers CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively BSBLIB304 Provide multimedia support CULEVP403A Install and dismantle exhibition elements BSBLIB304 Use established cataloguing tools CUVFIM401A Obtain revenue to support operations FNSPIM412A Participate in formal communication processes ICAICT308A Use advanced features of computer applications ICAWEB201A Use social media tools for collaboration and engagement SITXHRM401 Roster staff TAEDES401A Design and develop learning programs Qualification Mapping current version previous E/N Links BSB52114 Diploma of Library and Services version CUL50111 Diploma of Library and Services Qualification moved from Library, and Cultural Services Training Package to Business Services Training Package. Companion volumes are available at: < E IBSA LIBRARY REVIEW DISCUSSION PAPER V
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