Cloud Enterprise Computing Solutions EMEA. ArrowSphere. arrow.com

Transcription

1 Cloud Enterprise Computing Solutions EMEA ArrowSphere arrow.com

2 The cloud possesses extraordinary promise and comes with complex challenges. ArrowSphere. Where Cloud Meets the Channel. That s why we at Arrow built ArrowSphere, an innovative marketplace that delivers on the potential of the cloud. The multi-tier platform is uniquely engineered to simplify the connection between cloud services providers, cloud services resellers and business users. Through ArrowSphere, resellers can brand, sell and manage best-of-breed cloud services in a professional, secure and easy-to-use environment. Which brings clarity to the cloud, turns theory into reality, and puts your business where it belongs: Five Years Out. The Arrow Difference At Arrow, we aggregate. Enable. Build ecosystems. We anticipate market momentum, technology demands and adoption patterns. And we bring the right resources and people together. We re an information technology distributor specialising in end-to-end IT infrastructure solutions, including cloud services, data storage, data centre infrastructure management, enterprise software, servers, network security, unified communications and virtualisation. Working with our channel partners, we bring efficiency to the storage, management, security and deployment of data, providing secure access to business-critical information any time, from any location, on any device. Our goal is to facilitate new business models. And to offer solutions, tools and resources for the dynamic transformation of your business. 1

3 Business Benefits for Cloud Services Resellers Change can be difficult, but regardless of its challenges, the cloud represents tangible business potential for solutions providers like you. As you transition from up-front transactions to a recurring services model, you ll find an upside. Your role as an essential resource for long-term solutions will position you to become more deeply embedded in your customers business processes, reinforcing relationships in ways that one-time transactions never could. Be part of the Cloud Ecosystem Our unique portfolio of best-of-breed cloud services enables you to quickly and efficiently offer cloud solutions that meet customers business needs without having to invest the time and money needed to create your own platform. Accelerate time to market with minimal investment Our collection of ArrowSphere accredited service providers makes it possible to assemble a customised catalogue of reliable, cloud-ready services, so you can complement your current portfolio with new offerings, cross-sell, develop new markets and better support your customers needs. Acquire new customers Leverage the ArrowSphere cloud services portfolio to attract new customers by complementing your existing online shop or by offering services in a white-label webstore. Increase existing customer lifetime value Through your own existing online shop or your branded webstore, end customers can consider new capabilities, provision new services, and increase or decrease their usage levels in real time as their business needs change. Transform your business model and increase the share of recurring service revenue Our comprehensive subscription management engine effectively processes renewals, price changes and promotions. Billing, metering, services management, branding, contracts and SLAs put simply, our platform makes it easy to do business. arrowsphere.net +44 (0)

4 ArrowSphere at Work Standardised terms and conditions plus clearly defined SLAs pass through to the end user. 2nd line support on webstore functionality and service delivery is managed by Arrow. Services Delivery Resellers manage end user customers and provide 1st line support, cloud advisory and integration services. Procurement Portal Reseller Partner MSP / XSP End User Services Profile ISV / SI End users have access to a customerspecific portal within the reseller s webstore to administer the cloud services they consume and to manage the related usage/subscription levels. ArrowSphere cloud services are complementary to the reseller s current portfolio, quickly and efficiently delivering solutions that meet their end users business needs. 3

5 Contracts and SLAs Service Definition Billing and Reporting Cloud services can be selected from the extensive catalogue, along with customised billing settings for professional services. Reduced capital investment allows for rapid and scalable deployment. Cloud Services Providers and Developers Unified Communication Delivering cloud-ready applications and services ArrowSphere Storage on Demand Communication & Collaboration Services Definition Input / Output from Providers Backup Core ArrowSphere Platform Business Applications Security Servers on Demand Onboarding Process Service Catalogue Builder Webstore Brand Control Reseller Branded Webstore Integration Development Cloud Service Management Definition of service inputs/outputs, usage reporting, provisioning and billing is fully automated between service providers and ArrowSphere. Resellers control the branding and appearance of their white-label webstore or use their own existing online shop. Cloud service catalogue and billing is presented to the end user via the reseller s own branded webstore or through their own existing online shop. arrowsphere.net +44 (0)

6 B y I k o u l a Offer your customers leading cloud services in two weeks Services resellers on the ArrowSphere platform have instant access to a dynamically growing portfolio of world leading cloud service providers across several categories. This enables resellers to start selling cloud services immediately, with minimal investment, while benefiting from the ability to quickly expand their offerings as new services continuously become available. 5

7 ArrowSphere Aggregation and Delivery Platform ArrowSphere will provide value-added resellers with the capability to address the following key cloud services delivery requirements: Complete commercial framework > > White-label webstore and billing to match your corporate brand > > Legal templates for contract and webstore policies > > ROI and cost of ownership modelling tools > > Customised sales and marketing enablement > > Standardised T&Cs for cloud service consumption > > Automated credit checking > > Compliance to ISO standards Provisioning, service delivery and reporting > > Create accounts to onboard customers > > Set usage thresholds and SLA parameters > > Add new services as required > > Track consumption and analyse data trends > > Add/remove units of capacity on demand > > Set up profiles and integrate with back end systems > > Generate consolidated billing information The Voice of ArrowSphere Resellers Here s what our customers are saying about ArrowSphere... The ArrowSphere platform allows us to address new markets and new business in a very fast and simple way, and it therefore represents a massive revenue opportunity for us. Being able to leverage a turnkey webstore with our own solutions and the services portfolio developed by Arrow puts us in a solid position to embrace the cloud with minimal risk. Shamus Kelly Managing Director, Portal One of the UK s leading business and technology consultancies This is a game changer for us. Arrow has accelerated our time to market and ability to introduce cloud revenues to our business by over 18 months. Carl Nichols Executive VP & Director of Sales Operations, aap 3 A global IT and business solutions provider arrowsphere.net +44 (0)

8 Are You Five Years Out? Most people live in the present. The world of now. But a handful of us work in a unique world that doesn t quite exist yet the world of Five Years Out. Five Years Out is the tangible future. And the people who live and work there know that new technologies, new materials, new ideas and new electronics will make life not only different, but better. Not just cheaper, but smarter. Not just easier, but more inspired. Five Years Out is an exciting place to be. So exciting that, once you ve been there, it s hard to get excited about the present. Because we know what s coming is going to be so much better. Five Years Out is a community of builders, designers, engineers and imaginers who navigate the path between possibility and practicality. Creating the future of everything from cars to coffeemakers. Are you one of them? Then you re probably working with us. In Person +44 (0) Call to talk or set up a face-to-face meeting with one of our knowledgeable representatives. By [email protected] us for answers to questions or to start a conversation. Arrow Electronics, Inc. Enterprise Computing Solutions Nidderdale House Beckwith Knowle Otley Road Harrogate HG3 1SA Online arrowsphere.net Visit our website for everything from the latest news to line card information. arrowecs.co.uk Find more information on other products, solutions and services from Arrow Arrow Electronics, Inc. Arrow and the Arrow logo are registered trademarks of Arrow Electronics, Inc. Other trademarks and product information are the property of their respective owners. CL_ECS_AS_09/13_CDS1.1