Funds Transfer User Guide

Transcription

1 Funds Transfer User Guide TABLE OF CONTENTS Registration Process pg Validation pg. 3 - Add an External Account pg. 4 - Account Instant Verification pg. 4 - Account Test Deposit Verification pg. 5 How to Schedule a Transfer pg. 6 How to Edit or Cancel a Scheduled Transfer pg. 8 How to Unsubscribe from Service pg. 9 Funds Transfer Delivery Methods pg. 10 Funds Transfer Fees and Limits pg. 11 Important Things to Note pg. 12 1

2 Registration Process 1. Sign in to Internet Account Access. 2. Click the Funds Transfer link within the Move Money tab; this will take you to the registration page. a. Accept the terms of service and click the Sign up now! button. 3. Complete all required fields: name and date of birth. 2

3 4. address must be validated before funds can be transferred. is pulled in Internet Account Access. If the is incorrect, member must first update it within My Settings of IAA. An containing a 6 digit code will be sent to the address on file. Once received input the validation code and click Submit. Note: code expires after 3 hours. @ .com @ .com 3

4 5. Click button. Input account type, nickname, routing number and account number, click ADD. a. Account Verification screen: verify instantly online or verify with bank deposits. 6. Instant Account Verification: Presented if system has a login script enabled for the account being added. 4

5 7. Test Deposit Verification: If the online verification process is not available then 2 small test deposits will be made in to the account (as well as the offsetting withdrawal) within 1-2 business days. a. Click Send me two deposits to initiate the verification process. An is sent with instructions on how to complete verification the process. Trial deposits must be verified within 30 days. b. To verify the deposit amounts, click Settings and select Accounts. Click Verify next to account name. c. Enter in the deposit amounts and click Verify. 5

6 How to Schedule a Transfer (after external account has been added and verified) 1. Sign in to Internet Account Access and click the Funds Transfer link within the Move Money tab. 2. Enter in the Amount($) you want to transfer between accounts. See pg. 10 for min/max limits. 3. Select the From and To accounts (one these will need to be the AACFCU Checking or Money Market account)/ 4. Choose the Send On by typing in the date in MM/DD/YYYY format or click the calendar icon. a. If scheduling a recurring payment, click the Make Recurring link and selected the desired options. b. If the qualification criteria are met, see page 9 for details, the Next Day option will be available; otherwise all transfers are sent using the Standard 3 business day delivery method. 5. Enter in Memo (Optional) and click Continue. 6. Review and Confirm transfer. 6

7 7. Transfer Confirmed. 8. Click Make Another Transfer to schedule another transfer or click See My Activity to view pending and completed transfers. 7

8 How to Edit or Cancel a Scheduled Transfer 1. On the Funds Transfer page, within Internet Account Access, click the Activity tab. 2. Find the transfer you wish to edit or cancel and click on it; this will open the options for the transfer. a. You can only edit or cancel transfers listed as a Pending status. 3. Click Edit and make the appropriate changes or Click Cancel to stop the payment from processing. 8

9 How to Unsubscribe from Funds Transfer service 1. From the Funds Transfer page, within Internet Account Access, click the Settings link and select Unsubscribe. 2. Change the radio button option to Yes 3. Click Unsubscribe. 9

10 Funds Transfer Delivery Methods 1. Standard Delivery (3 business days) Funds debited from account the next business day and credited to receiving account on the 3 rd business day. Default delivery method. a. Standard Inbound - External Transfer where the transaction credits a host account/debits an external account. The debit posts one business day after the Send Date; the credit posts three business days after the Send date. b. Standard Outbound - External Transfer where the transaction debits a host account/credits an external account. The debit posts one business day after the Send Date; the credit posts three business days after the Send date. i. Must have 100% of the amount of transfer available on Send Date. 2. Express (Next Day) Delivery: Funds debited and credited one business day after Send Date; however member has to qualify for service: a. Next Day Inbound - External Transfer where the transaction credits a host account/debits an external account. The debit and the credit both post one business day after the Send Date. i. Required to complete a single or cumulative transfer(s) of $500 from external account. ii. Option not presented until 60 days after the required transfer amount is completed. iii. Minimum available balance of $750 + the amount of transfer on scheduled Send Date. iv. 0 NSF s caused by Funds Transfer transactions in last 6 months allowed. b. Next Day Outbound - External Transfer where the transaction debits a host account/credits an external account. The debit and the credit both post one business day after the Send Date. i. Required to complete a single or cumulative transfer(s) of $100 to external account. ii. Option not presented until 30 days after the required transfer amount is completed. iii. Minimum available balance of $750 + the amount of transfer on scheduled Send Date. iv. 0 NSF s caused by Funds Transfer transactions in last 6 months allowed. 3. Standard Inbound/Outbound High Limits - same definition as Standard Inbound/Outbound except the member qualifies for higher limits, which are granted automatically by the system. See Limits outlined on the next page. a. Required to complete a single or cumulative transfer(s) of $1,000 from external account. b. Higher limits are not available until 60 days after the required transfer amount is completed. c. 0 NSF s caused by Funds Transfer transactions in last 3 months allowed. 10

11 Funds Transfer Fees and Limits Fees: Standard Inbound and Standard Outbound = $0 Premium (Next Day) Inbound = $0 Premium (Next Day) Outbound = $1.95 Limits: Minimum of $10.00 for all scheduled transfers. 11

12 Important Things to Note: 1. The maximum number of external accounts can be added is 5. If an attempt to add more than 5 accounts is made a message will be presented to delete one or more of the existing non-host (external) accounts. 2. The number of times the same external account can be added to different members within AACFCU is limited to 2. If a third member attempts to add the same account, they are presented with an error message. 3. The same account can only be deleted and re-add twice. A warning will display at the 3 rd deletion attempt; if confirmed, that account cannot be added again without intervention by AACFCU. 4. Signer name on the external account(s) must match either the primary or joint member on the host account that is registered for Funds Transfer. 5. International Accounts are not allowed to added as a valid External Accounts. However, Military APO addresses are allowed. 6. Cannot transfer funds between accounts at the same institution (i.e. AACFCU to AACFCU). 12