1:30-2:30p Driving Student Engagement with Multi-Channel Marketing
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1 An HBCUgrow event SM 1:30-2:30p Driving Student Engagement with Multi-Channel Marketing #HBCUgrow15
2 Driving Student Engagement with Multi-Channel Marketing Don Bean Universal Printing
3 Universal Printing Started in 1979, Over 35 years in providing Business Communications Solutions Offering Software as a Service (SAS) solutions since 1998, starting with eprint Online Branded Store-Fronts Launched Symphony, Multi-Channel Cross Media Solution in 2008
4 Don Bean Production Manager/Technology Lead 6 years as Art Director 13 years as Production Manager Technology Lead for numerous special projects eprint Symphony upsecure 3-G upgreen
5 Touch Points for Today The big difference between sending a message and starting a conversation What every college and university should consider in increasing enrollment If you re not moving ahead, you re falling behind
6 What are the biggest challenges that your college or university are currently facing with increasing student enrollment?
7 What IS Multi-Channel Marketing? Simultaneously combining multiple outreach sources using a targeted approach with unified branding and messaging to gain a response rate higher than sum of the individual components. Measuring the success (or failure) by tracking all channels in a central web-based dashboard providing real-time results
8 The Channels Direct mail SMS/text Messaging Print Media QR codes Social Media Radio/Television PPC ad space
9 Today s Graduating Seniors are smarter than given credit for Raised speaking the language of Tech More tapped in and engaged than ever Lifetime exposure to rapid/changing images Keenly aware of being talked at vs talked to
10 Consider this 78% of all people read their mail over a trash can On average, almost 80% of s from colleges are deleted without opening
11 A Multi-Channel Cross-Media strategy starts with personalization More than just Insert Name Here Personalized URLs (purls) Definitive Calls-to-Action (CTA) Interactive Engagement defines the outcomes
12 The BASICS still apply Strong Offering Strong Data Set Strong Creative (Brand & Message) Repetition Repetition Repetition
13 What are obstacles does your your college or university deal with when trying to change things that aren t working?
14 Example of Strategy in Action
15 Example of Strategy in Action
16 Example of Strategy in Action
17 Personalized Veiwbooks Printed Version sent by US Mail
18 Personalized Veiwbooks Digital Version Delivered online
19 Overall Results Fewer targeted Personalized Viewbooks resulted in less print spend than bulk printed shotgun approach Higher application rate among those receiving Personalized Viewbooks Higher Acceptance/Enrollment among targeted applicants
20 How well does your college or university handle communication?
21 Internal Communications What departments are needed to create and broadcast consistent communication? Admissions Student Life Academics O.I.T. Marketing Advancement
22 External Communications Social Media is a MAJOR resource Facebook Twitter YouTube Instagram Pinterest SnapChat
23 Tying it all together More Leads More Contacts JohnDoe.MyCampaign.com Real-time Dashboard
24 Creativity Innovation is thinking up new things is DOING new things!
25 Driving Student Engagement with Multi-Channel Marketing Thank you for your time For more information visit HBCUgrow.com Or also visit universalprinting.com
26 An HBCUgrow event SM 2:45-4:00p The Firing Line (Estey Hall Auditorium) Conclusion and Video Tour of Shaw University #HBCUgrow15
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