WebSphere Commerce V7 Management Center
|
|
- Blake Stafford
- 8 years ago
- Views:
Transcription
1 Juha Nevalainen WebSphere Commerce Technical Specialist April 20 WebSphere Commerce V7 Management Center Precision Marketing Proof of Technology
2 Objectives Market Facts & Trends Provide an understanding of Commerce Marketing fundamentals. WebSphere Commerce Precision Marketing Give an overview of Precision Marketing and answer : What is a Web Activity? What is a Dialog Activity? How does this relate to Promotions? How do I use Customer Segments? Marketing Lab 2
3 Precision Marketing Effectiveness 69% of shoppers find personal recommendations valuable or somewhat valuable 34% of shoppers buy products based on retailer s recommendation Forrester 59% of shoppers will likely buy again from retailer if they receive special offer based on prior purchase 33% of shoppers would return to retailer if they receive reminder with an incentive - E-tailing Group 3
4 Marketing Transformed Successful brand experiences don t happen by accident they are carefully designed and executed WebSphere Commerce strategic investments are focused on delivering more targeted and personalized experience Multi-Channel Precision Marketing Behavioral Segmentation and Personas B2B Precision Marketing Best-in-Class Business User Tooling Mobile Commerce Integration to Social Commerce Precision Marketing Experiences + Conversations + Relationships = Affinity across all touch points 4
5 Marketing Fundamentals Campaign / SMS Customer Segments Dialog Activities Web Promotions espots 5
6 Marketing Fundamentals (cont) Campaigns Web Activities - Extended Dialog Activities - NEW Activities Templates E-Marketing Spots Experiments Promotions - NEW Customer Segments - Enhanced 6 6
7 Customer Centricity: Cross-Channel Precision Marketing Precision Marketing provides automated, one-to-one, dynamic merchandising and marketing based on individual preferences and shopping intentions WC processes triggers and based on previously-defined flexible rules, it initiates an action that can be routed through any WC-controlled touchpoint Integrated solution handles on-going dialog with customers, over time, across channels as customer's behavior changes Triggers Pages viewed Location Past purchases Clicks Social Participation Segment/Persona membership Open/un-open Web / kiosk / mobile / call center / POS Other WebSphere Commerce Marketing Engine Actions Custom landing page Custom or SMS Custom product or category page Targeted Cross-sells & Up-sells Promotion Marketing campaign Web / mobile / kiosk Other 7 -
8 Multi-Channel Precision Marketing Precision Marketing combines Profile information Transactional (historical) purchasing data, and Interactional (behavioral) data to personalize shopping experience We will refer to both transactional (historical) and interactional (behavioral) customer actions as triggers WC Marketing Engine processes these triggers, and based on previously defined flexible rules (no black-box), it will initiate an action An action can be a custom landing page; custom or SMS; targeted cross-sell or up-sell; or any other action to personalize shopping experience Multi-channel Precision Marketing extends personalized experience so triggers can come from any touch point (e.g., web, mobile, kiosk, etc.) and actions can be routed by WC Marketing Engine to be delivered through any touch point (e.g., , mobile, POS, etc.) 8
9 Precision Marketing Overview Two types of Activities Web Activity Control what displays in predefined e-marketing Spots on your store pages Dialog Activity Automate marketing actions based on the specific behavior of your customers over time 9
10 Web Activities Web activities determine what to show the customer Web activities can display advertising content, merchandising associations, and recommendations from store catalog You can target different customer segments within Web activities to personalize what customers see in an e-marketing Spot Provides Marketing Managers ability to effectively communicate with customers without IT involvement Target Action Actions 0
11 Dialog Activities Automate marketing actions based on specific behavior of your customers over time Interactive dialog with a customer: You wait for the customer to do something, or not do something, and then you target that customer with a planned marketing action Dialog can be ongoing as the customer's behavior changes Action Trigger Action Trigger Action Trigger
12 Cross-Channel Precision Marketing Business user builds a dialog activity by selecting target customer, triggers to wait for customer event or time lapsed, and actions to define what to do WC Precision Marketing Engine WC Precision Marketing Engine 2
13 Targeting Customers Targets define which customers will experience your marketing activity Customer Segment (demographics, address) Shopping Cart (value, contents) Purchase History (# orders, value, contents) Current Page (viewing category, product) v7 v7 Catalog Browsing Behavior (viewed category, product) Online Behavior (search, name-value pair) v7 v7 External Site Referral (site, search term) Cookie Contents v7 v7 Social Commerce Participation Day and Time Your Target Here v7 3
14 Customer Segments Segment Conditions Dynamically add customers to a customer segment. This allows you to create personas to use in marketing activities. As well, dynamically entitle customers to promotions based on their online behavior. v7 4
15 Dialog Activity Triggers Triggers define the event that causes your Dialog activity to begin or continue. Use triggers to wait for a customer to do something, or for a period of time to elapse. Wait Customer Registers Customer Places Order Customer Participates in Social Commerce Customer Abandons Shopping Cart Customer Is In Segment. Used for sending or SMS messages Customer Celebrates Birthday Your Trigger Here 5
16 Web Activity Actions Actions define what to do, based on the previous sequence of triggers and, optionally, targets in the activity flow. Web activity actions typically display a targeted message to a customer on a store page v7 Recommend Catalog Entry (product, SKU, bundle, kit) Recommend Category Recommend Promotion (promotion + content) Recommend Content (advertisement, image, flash, text, style sheet, sales catalog, JSP file) Display Merchandising Association (shopping cart, purchase history, current product) v7 Add To or Remove From Customer Segment Display Recently Viewed (catalog entries, categories) v7 6
17 Dialog Activity Actions Actions define what to do, based on the previous sequence of triggers and, optionally, targets in the activity flow. Dialog activity actions typically send a targeted message to a customer via or SMS Send Message ( , SMS) Add To or Remove From Customer Segment; i.e., Dynamically segment customers and entitle them to promotions Issue Coupon (add to customer s coupon wallet) Your Action Here 7
18 SEO and Landing Page Optimization 8
19 Cross Channel Dialog: Register and Order Customer Registers Places Order SMS Order Confirmation Thank you for your purchase. Your order # is 372 9
20 Cross Channel Dialog: Register No Action Customer Registers Customer Registers Wait one week Offer Thank you for your registration. We re running a special on 2 0
21 Social Commerce: Reward Active Participation Add to Active Participant Segment Change Banner $0 Off Next Order Customer Writes 5 Reviews Send $0 Off SMS Coupon Thank you for your review. Receive $0 off next order 2
22 Marketing Lab Act as a Marketeer Create a new Web Activity See the results in the Madisons store. Create a new Dialog Activity See the results in the in the Management Center. Create a Customer Segment and Apply to your activities Apply the promotion your created earlier to an Activity If you require any help ask any of the speakers for assistance 2 2
WebSphere Commerce Overview for Vector. 2014 IBM Corporation
WebSphere Commerce Overview for Vector Agenda WebSphere Commerce Overview Starter Stores Extended Sites Mobile Commerce Tooling Precision Marketing Promotions Search Solr Summary Capabilities References
More informationWebSphere Commerce V7 Management Center
Juha Nevalainen WebSphere Commerce Technical Specialist April 20 WebSphere Commerce V7 Management Center Introduction Proof of Technology Agenda What is WebSphere Commerce WebSphere Commerce Focus Areas
More informationWebSphere Commerce V7.0
IBM Software Group WebSphere Commerce V7.0 Multi-channel precision marketing overview Updated December 3, 2009 This presentation introduces multi-channel precision marketing in WebSphere Commerce version
More informationWebSphere Commerce V7 Feature Pack 3
WebSphere Commerce V7 Feature Pack 3 Precision marketing updates 2011 IBM Corporation WebSphere Commerce V7 Feature Pack 3 includes some precision marketing updates. There is a new trigger, Customer Checks
More informationIBM WebSphere Commerce, Version 7.0
Focused on your customers, tuned to your industry, designed for your business IBM WebSphere Commerce, Version 7.0 Delivers a seamless, branded shopping experience across all channels, including digital
More informationPowering the Cross-Channel Customer Experience with Oracle s Complete Commerce
Powering the Cross-Channel Customer Experience with Oracle s Complete Commerce Contents Overview. 1 The Trends are Clear 2 Business Challenges 3 Complete Commerce 4 Customer Successes 8 Why Oracle?. 9
More informationHelping retailers maximise customer lifetime value
HTK Horizon for Magento Helping retailers maximise customer lifetime value As personalisation becomes increasingly important, marketers need a deeper understanding of each customer to drive loyalty and
More informationLeaving Money On The Table
10 Ways Retailers Are Leaving Money On The Table Page 1 Let s face it: gaining and retaining customers can often feel like a high stakes match. What s the right balance between what you ll give in the
More informationIBM WebSphere Commerce
IBM WebSphere Commerce Deliver a seamless and consistent buying experience across digital and physical channels Highlights Drive revenue through increased conversions across channels Deliver an engaging
More informationTop Performing Personalization Tactics To Boost Email Effectiveness
Top Performing Personalization Tactics To Boost Email Effectiveness Jenn McClain VP ecommerce, The Limited Ava Aprin Director of Technology Partnerships, Certona Established Expertise Personalization Expertise
More informationSurvey Says: Consumers Want Live Help
Session Abstracts Optimization Services Track Survey Says: Consumers Want Live Help October 22 nd, 11:00 am Eastern ATG recently surveyed more than 1,000 Internet users who research, apply for, and buy
More informationCritical Success Factors for Personalisation
Critical Success Factors for Personalisation Introduction To best optimise engagement and revenue, online and multichannel retailers need to personalise the brand and shopping experience for each customer.
More informationHow To Use Customer Insight To Improve Your Business
Early Consumer Insight Delivers Revenue Growth Opportunities for Retailers According to the December, 2010 Multi-Channel to Cross-Channel Retailing benchmark report, over half of leading retailers are
More informationDEEP DIVE COMPARATIVE ANALYSIS OF E-COMMERCE TOOLS
DEEP DIVE COMPARATIVE ANALYSIS OF E-COMMERCE TOOLS Kumar Mallampalli Head Emerging Solutions and IT Services Table of Contents 1 Introduction... 2 2 The Challenges... 3 3 Solutions Options... 4 3.1 Open
More informationAnalytics Powered Smarter Merchandising
Analytics Powered Smarter Merchandising How Lee Jeans is Leveraging IBM WebSphere Commerce and Coremetrics Luis E Rodriguez WW Solutions Executive, Smarter Commerce, IBM Brian Tomz Sr. Director Product
More informationGreat evolution: from CRM to CCRM. Borut Vovk Head of Omnichannel Studio Moderna
Great evolution: from CRM to CCRM Borut Vovk Head of Omnichannel Studio Moderna Introduction About Studio Moderna The leading direct marketing and multi-channel retailer in CEE region Introduction Philosophy
More informationCross-channel payment solutions ABI CARTE 2015, ROMA, 5 NOVEMBRE 2015 VINCENZO ROMEO EASTERN EUROPE & AFRICA INNOVATION DIRECTOR
Cross-channel payment solutions ABI CARTE 2015, ROMA, 5 NOVEMBRE 2015 VINCENZO ROMEO EASTERN EUROPE & AFRICA INNOVATION DIRECTOR 1 The need for cross-channel payment solutions 3 mpos Solutions Challenges
More informationWhy have a mobile website
Why have a mobile website It s a fact that 91% of all smartphone users have their phones within arm s reach 24/7 (Morgan Stanley, 2012). In order to address this ever growing market more and more business
More informationAdobe Analytics Premium Customer 360
Adobe Analytics Premium: Customer 360 1 Adobe Analytics Premium Customer 360 Adobe Analytics 2 Adobe Analytics Premium: Customer 360 Adobe Analytics Premium: Customer 360 3 Get a holistic view of your
More informationE-commerce solutions May 2001. Increasing sales opportunities and customer retention with relationship marketing.
E-commerce solutions May 2001 Increasing sales opportunities and customer retention with relationship marketing. Page 2 Contents 2 Abstract 2 Introduction 4 WebSphere Commerce Suite drives relationship
More informationwehkamp.nl retargeting drives relevance, reach and ROI
wehkamp.nl retargeting drives relevance, reach and ROI Overview Business challenges Reduce website abandonment Increase relevance of the customer experience Solution Retarget abandoners with relevant,
More informationWhite Paper. Real-time Customer Engagement and Big Data are Changing Marketing
Real-time Customer Engagement and Big Data are Changing Marketing Real-time Customer Engagement and Big Data are Changing Marketing Marketing is rapidly approaching to what marketers have often dreamed
More informationTurbocharge Your Email Marketing Through Better Transactional Messages
Turbocharge Your Email Marketing Through Better Turbocharge Your Email Marketing Through Better How to Use Everyday Transactional Emails for Greater Customer Experiences and More Revenue $ option #3 option
More information4 Retail Marketing Challenges. (and how to rise above them)
4 Retail Marketing Challenges (and how to rise above them) 4 Retail Marketing Challenges Many retailers find themselves in a precarious position as they look to acquire and foster relationships with consumers.
More informationAUTOMATION CENTER MAXIMUM ENGAGEMENT. MINIMUM RESOURCES.
AUTOMATION CENTER MAXIMUM ENGAGEMENT. MINIMUM RESOURCES. AUTOMATION CENTER Maximum engagement. Minimum resources. Automated Customer Engagement Power one-to-one, personalized customer engagement with minimal
More informationThe following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material,
More information01 877.362.4556 www.listrak.com
Behavioral Retargeting Email Campaigns: Five Things You Need to Know 01 2010, Listrak By Megan Ouellet, Director of Marketing June 28, 2010 Forrester Research reported that 154 million people in the United
More informationIBM Software Group Thought Leadership Whitepaper. IBM Customer Experience Suite and E-Commerce
IBM Software Group Thought Leadership Whitepaper IBM Customer Experience Suite and E-Commerce 2 IBM Customer Experience Suite and E-Commerce Introduction To help customers meet their exceptional web experience
More information[internet services] SHAKE UP YOUR ONLINE EXPERIENCE. [internet services]
[internet services] SHAKE UP YOUR ONLINE EXPERIENCE. [internet services] e-commerce CLI s experienced e-commerce team is recognized throughout the industry as a leading COMPREHENSIVE E-COMMERCE SOLUTIONS.
More informationAssessing your email marketing maturity #emailmaturity
Assessing your email marketing maturity #emailmaturity PATRICK TRIPP Sr. Product Marketing Manager, ADOBE People are checking email around the clock 3.2h 6.3h 91% 87% 18% 3.1h 2 Source: Adobe Consumer
More information5 Strategies to Increase Your Online Sales
Five Strategies for Success: Increasing Your Average Order Value Getting customers to buy multiple items and spend more money on each order is a great way to increase sales and revenue. Here are five easy-to-implement
More informationThe Customer and YOU Today s Winners are Defined by Customer Experience (CX) Yong Sheng Lee Director, Asia Pacific
The Customer and YOU Today s Winners are Defined by Customer Experience (CX) Yong Sheng Lee Director, Asia Pacific Safe Harbor Statement The following is intended to outline our general product direction.
More informationE-book. Driving Customer Engagement And Loyalty With Social Clienteling
A E-book Driving Customer Engagement And Loyalty With Social Clienteling Retail success in today s business climate demands dynamic, real-time action and reaction. Companies need to move as fast as their
More informationCustomer Engagement Redefined. Take a Fresh Look at Loyalty and Referral Programs
Customer Engagement Redefined Take a Fresh Look at Loyalty and Referral Programs Loyalty Increase sales with rewards that drive brand affinity NextBee customer loyalty and referral software is a complete
More informationIntro to marketing automation the importance of the database Mark Patron 12 th May 2014
Intro to marketing automation the importance of the database Mark Patron 12 th May 2014 Agenda What is marketing automation? Marketing automation applications Case studies 2 Evolution of marketing automation
More informationInsurance Marketing White Paper The benefits of implementing marketing automation into your email marketing strategy
Insurance Marketing White Paper The benefits of implementing marketing automation into your email marketing strategy Katie Traynier July 2013 Email and Website Optimisation Introduction Most email marketers
More information5 tips to engage your customers with event-based marketing
IBM Software Thought Leadership White Paper IBM ExperienceOne 5 tips to engage your customers with event-based marketing Take advantage of moments that matter with in-depth insight into customer behavior
More informationJumpStart Platform Briefing. Carlo Rimini, Snow Valley
JumpStart Platform Briefing Carlo Rimini, Snow Valley Snow Valley complete e commerce partner MUSE Platform Website Operations User Experience Performance Tuning MUSE e commerce platform MUSE portal
More informationPICTURE CAPTION GOES HERE Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent vestibulum interdum erat vitae ornare.
euro.message ile Push mesajlarınızı doğru hedefleyerek gönderin. PICTURE CAPTION GOES HERE Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent vestibulum interdum erat vitae ornare. 1 PUSH
More informationBenefits of using Marketing Automation Software as part of your content marketing strategy
Benefits of using Marketing Automation Software as part of your content marketing strategy Ann Stanley Managing Director of Anicca Digital @AnnStanley @aniccadigital #ecommercial15 Our brands Generating
More informationWHITE PAPER Analytics for digital retail
WHITE PAPER Analytics for digital retail Introduction The advent of organized retail propelled businesses to reach out to a wider spectrum of consumers in an effort to increase market share. This gave
More informationChapter. Enterprise Business Systems
Chapter 4 Enterprise Business Systems Learning Objectives Identify and give examples to illustrate the following aspects of customer relationship. Business processes supported Customer and business value
More informationCourting Customers Through Cart Abandonment. 2013 Mystery Shopping and Merchant Survey Insights. Have you optimized cart abandonment?
View online version Courting Customers Through Cart Abandonment 2013 Mystery Shopping and Merchant Survey Insights June 11, 2013 Quick Links: The Details The Trends The Checklist The Company The Study
More informationCUSTOMER CENTRICITY CUSTOMER RELATIONSHIP MANAGEMENT IN THE DIGITAL AGE
CUSTOMER CENTRICITY CUSTOMER RELATIONSHIP MANAGEMENT IN THE DIGITAL AGE SPEAKERS Dilip Popat, Microsoft Javed Sikander is an ITS in the EPG Retail WW team. He contributed to the customer centricity solution
More informationDo More. Improving digital commerce by delivering the experience consumers expect.
Do More Improving digital commerce by delivering the experience consumers expect. Skava White Paper CONTENT Consumer Engagement 1 Consumers Choose How to Interact With Retailers 2 What Does Omni-Channel
More informationIBM InfoSphere: Solutions for retail
IBM Software Solution Brief IBM InfoSphere: Solutions for retail Build a single view of customer information and a trusted source for product information with data integration and master data management
More informationAdobe Experience Manager: Commerce
Adobe Experience Manager: Commerce Datasheet Adobe Experience Manager: Commerce Benefits of e-commerce capabilities Agile merchandising and marketing Rapid and flexible customization of the shopping experience
More informationCUSTOMER! ENGAGEMENT SURVEY RESULTS
CUSTOMER! ENGAGEMENT SURVEY RESULTS July 2011 Table of Contents Introduction Respondent Info 3 6 QUESTIONS: How would you rank an overall customer engagement strategy in comparison to other current priorities
More informationIntroducing IBM Digital Analytics Lifecycle
Introducing IBM Digital Analytics Lifecycle Perfecting the science of the customer journey Contents 1. Introduction 2. Why IBM Digital Analytics Lifecycle? 3. Understanding the customer lifecycle 4. Pinpointing
More informationLifecycle Marketing. ecommerce & Consumer Portals
Lifecycle Marketing ecommerce & Consumer Portals What is Lifecycle Marketing? Lifecycle marketing is the practice of running marketing campaigns that address your customer s needs and requirements over
More informationNew Software Strategies for Omnichannel Order Fulfillment
New Software Strategies for Omnichannel Order Fulfillment Presented by: Sponsored by: Greg Cronin & Nyle Morris 2014 MHI Copyright claimed as to audiovisual works of seminar sessions and sound recordings
More informationContinuous Customer Dialogues
Continuous Customer Dialogues STRATEGIES FOR GROWTH AND LOYALTY IN MULTI-CHANNEL CUSTOMER-ORIENTED ORGANIZATIONS whitepaper TABLE OF CONTENTS: PAGE Overview...3 The Continuous Customer Dialogue Vision...4
More informationIBM Enterprise Marketing Management Bringing Science to the Art of Marketing
IBM Enterprise Marketing Management Bringing Science to the Art of Marketing Johann Bracun, Solutions Consulting Manager EMM Ruben Bru, Sales Director EMM What We Do IBM s Enterprise Marketing Management
More informationEMAIL MEDIA SOLUTIONS FOR THE HOSPITALITY INDUSTRY
EMAIL MEDIA SOLUTIONS FOR THE HOSPITALITY INDUSTRY Email Media Solutions for the Hospitality Industry Our Email Media Offering allows you to add targeted, centrally-controlled signatures and marketing
More informationCharles Nicholls The Path To Purchase
Click to edit Master title style Click to edit Master text styles Charles Nicholls The Path To Purchase About Charles Nicholls Chairman, Conversion Academy Founder, SeeWhy Chief Research & Strategy Officer
More informationE C O MMER C E EMAIL MARKETING. The 4 Email Campaigns Guaranteed to Boost Your Revenue
E C O MMER C E EMAIL MARKETING The 4 Email Campaigns Guaranteed to Boost Your Revenue Share this ebook Table of Contents 1 Introduction 3 Abandoned Cart Emails 10 Up-Sell & Cross-Sell Emails 17 Promotional
More informationJDA DIRECT COMMERCE. Stay Relevant and Thrive in The New Consumer Reality
Stay Relevant and Thrive in The New Consumer Reality Today s always-connected consumer is being bombarded with offers 24/7, making it harder than ever for direct retailers to break through the clutter
More informationTaking A Crawl, Walk, Run Approach To Cross-Channel Marketing
WHITE PAPER Taking A Crawl, Walk, Run Approach To Cross-Channel Marketing A Guide to Help Retailers Build a Successful Long-Term Customer Engagement Strategy by Integrating Mobile, Social and Email Marketing
More informationCROSS CHANNEL LIST GROWTH STRATEGIES DAVID DANIELS SIMMS JENKINS MELINDA KRUEGER
CROSS CHANNEL LIST GROWTH STRATEGIES DAVID DANIELS SIMMS JENKINS MELINDA KRUEGER DAVID DANIELS About The Relevancy Group, LLC Founded by former Jupiter Research and Forrester Research executives Providing
More informationOracle Retail Customer Engagement Cloud Services
OR A C L E D A T A S H E E T Oracle Retail Customer Engagement Cloud Services Oracle Retail Customer Engagement Cloud Services is a suite of integrated cloud services designed to drive incremental revenue
More informationAbandoned online baskets can be a rich source of revenue.
Abandoned online baskets can be a rich source of revenue. The ebook explains how you can use retargeting to reengage customers and reduce shopping cart abandonment. www.brightpearl.com/ca0 Welcome to abandoned
More informationIBM Software October 2010. e-commerce Strategies for Business-to-Business (B2B) Sales and Marketing
IBM Software October 2010 e-commerce Strategies for Business-to-Business (B2B) Sales and Marketing 2 e-commerce Strategies for Business-to-Business (B2B) Sales and Marketing As businesses emerge from the
More informationFor a full comparison of Magento Enterprise and Magento Community, visit http://www.magentocommerce.com/product/compare. Magento Feature List
Magento is a feature-rich, professional Open Source ecommerce platform solution that offers merchants complete flexibility and control over the user experience, content, and functionality of their online
More informationMarketing Orchestration. Better Metrics, Happier Customers. 72% Impression Lift 107% CTR Improvement
Marketing Orchestration Better Metrics, Happier Customers. If your customers are happy, your metrics will show it. Higher ROI, higher click-through rates, more impressions, more sales. Leverage your 1
More informationLEAD NURTURING STRATEGY WHITE PAPER. November 2013
LEAD NURTURING STRATEGY WHITE PAPER November 2013 TABLE OF CONTENTS 1. EXECUTIVE SUMMARY 2. INTRODUCTION 3. WHAT IS LEAD NURTURING? 4. OUTLINING AN EFFICIENT LEAD NURTURING STRATEGY 4.1. BUYER PERSONA
More informationAgilOne + Responsys. Personalizing and measuring your Responsys campaigns just got a whole lot easier.
AgilOne + Responsys Personalizing and measuring your Responsys campaigns just got a whole lot easier. AgilOne s out-of-the-box bi-directional integration with Responsys combines comprehensive customer
More informationMULTI-CHANNEL MARKETING SOLUTIONS. Case Studies from Event Marketing Machine & Partners
MULTI-CHANNEL MARKETING SOLUTIONS Case Studies from Event Marketing Machine & Partners METHODOLOGY We believe for communication to be effective, ideas must work in harmony with your prospect and customer
More informationPresented In Conjunction With: Feature Sponsor
Presented In Conjunction With: Feature Sponsor Presented In Conjunction With: The Sale Is The Omni-Channel Retailers have come to realize the channel customers use to make purchases does not matter, because
More informationTarget and Acquire the Multichannel Insurance Consumer
Neustar Insights Whitepaper Target and Acquire the Multichannel Insurance Consumer Increase Conversion by Applying Real-Time Data Across Channels Contents Executive Summary 2 Are You Losing Hot Leads?
More informationThe Right B2B Ecommerce Digital Marketing Mix. Allison Platte
The Right B2B Ecommerce Digital Marketing Mix Allison Platte April 2015 More and more marketing leaders are being challenged with providing their business with a B2B ecommerce solution. For many in the
More informationNext Best Action Using SAS
WHITE PAPER Next Best Action Using SAS Customer Intelligence Clear the Clutter to Offer the Right Action at the Right Time Table of Contents Executive Summary...1 Why Traditional Direct Marketing Is Not
More informationMAGENTO CERTIFIED SOLUTION SPECIALIST EXAM. What is the difference between Omni Channel and multichannel retailing?
MAGENTO CERTIFIED SOLUTION SPECIALIST EXAM Content Area 1: ecommerce Content Area 2: Magento Architecture Content Area 3: Elements of a Magento Commerce Site 3.1 Catalog 3.2 Shopping Cart 3.3 Payment 3.4
More information50 WAYS. to grow your email list. page: 1. 50 Ways to Grow Your Email List. Share it!
50 WAYS to grow your email list page: 1 50 Ways to Grow Your Email List Written By Casey Swanton Casey is currently a Response Consultant for Professional Services at Return Path. Casey s agency experience
More informationReducing shopping cart abandonment.
Reducing shopping cart abandonment. Whats inside 7 out of 10 shoppers abandon their carts with products in them. The reasons for abandoning shopping carts are multiple and e-commerce merchants are trying
More informationIS YOUR WEBSITE LEAKING LEADS?
GETSMARTCONTENT ACCOUNT BASED MARKETING IS YOUR WEBSITE LEAKING LEADS? Always Relevant Marketing Catches Missed Opportunities to Connect www.getsmartcontent.com I. THE DREAM OF THE MARKETER It s the dream
More informationDIGITAL MARKETING SERVICES
DIGITAL MARKETING SERVICES We take a custom approach to digital marketing. Unlike high-volume agencies we recognize that every client (and every project) is different. Rather than attempt to fit your project
More information4 Stages of a Smart Mobile Strategy. 4 Stages of a Smart Mobile Strategy
4 Stages of a Smart Mobile Strategy 1 4 Stages of a Smart Mobile Strategy 4 Stages of a Smart Mobile Strategy Nearly every outlet of a marketing program converges on a mobile device. Think about it. From
More information1 Which of the following questions can be answered using the goal flow report?
1 Which of the following questions can be answered using the goal flow report? [A] Are there a lot of unexpected exits from a step in the middle of my conversion funnel? [B] Do visitors usually start my
More informationLukas Kerschbaum, Director Solution Engineering DACH Nicolas Berney, Senior Solution Engineer
Lukas Kerschbaum, Director Solution Engineering DACH Nicolas Berney, Senior Solution Engineer 1. hybris Overview 2. hybris B2C Customer Journey 3. hybris B2B Features 4. hybris MDM or PCM (Product Content
More information2792 - Leveraging WebSphere Commerce for Search Engine Optimization (SEO)
2792 - Leveraging WebSphere Commerce for Search Engine Optimization (SEO) Walfrey Ng, Development Manger, WebSphere Commerce Srini Rangaswamy, Product Manager, WebSphere Commerce IBM s statements regarding
More informationGOMEMBERS. GOMEMBERS OVERVIEW Membership driven solution to help you fulfill your mission. www.aptean.com
GOMEMBERS association management system GOMEMBERS OVERVIEW Membership driven solution to help you fulfill your mission. brochure gomembers overview 2 MEMBERSHIP MANAGEMENT FINANCIAL MANAGEMENT ONLINE SOLUTIONS
More informationRichPromo User Guide PAGE 1
RichPromo User Guide Product Description RichPromo is a campaign management platform that personalizes and optimizes content to ensure the most relevant and effective promotion is being shown to each shopper
More informationManaged Campaigns. A one-off or a series of email marketing campaigns managed for you
Managed Services Email Marketing Services Not every business has the time, resource or technical knowledge to manage every component of their email marketing campaigns. That s why Emailcenter has developed
More informationDelivering On the Promise of ecommerce
Delivering On the Promise of ecommerce Oracle ATG ecommerce ebusiness Innovation Forum ΕΕΔΕ5-6.12.2011 Thanos Sabanis Business Solution Manager Agenda Commerce Trends Market Dynamics Business Challenges
More informationabsolutely-interactive MA
absolutely-interactive MA Fully Integrated Marketing Automation - v1.1 What is Marketing Automation? Marketing Automation (MA) is the use of online technologies to automate digital campaigns and capture
More information30 Ways To Do Real-Time Personalization
30 Ways To Do Real-Time Personalization 30 Ways To Do Real-Time Personalization Today s modern marketers must be empowered to act on data any kind of data, from any source to deliver relevant, individualized
More informationCase Study: How a Scalable E-Commerce Platform Supports Growth
Case Study: How a Scalable E-Commerce Platform Supports Growth Featuring: Steve Miller, Xcentium; Randy Higgins, Insite Software Moderated by: Jenel Stelton-Holtmeier, Modern Distribution Management Sponsored
More informationFor a full comparison of Magento Enterprise and Magento Community, visit http://www.magentocommerce.com/product/compare. Magento Feature List
Magento is a feature-rich, professional Open Source ecommerce platform solution that offers merchants complete flexibility and control over the user experience, content, and functionality of their online
More informationMarketing Solutions Built with People in Mind
Marketing Solutions Built with People in Mind Tailored emails, web recommendations and data-driven digital advertising designed to engage new prospects and excite customers. MAGNETIC MISSION To understand
More informationAnalysis. Marketing Automation: Adding Science to the Art of Marketing. April 2011. Service Area. Business Development Strategies
Analysis April 2011 Marketing Automation: Adding Science to the Art of Marketing Service Area Business Development Strategies Comments or Questions? Table of Contents Key Highlights... 2 Introduction...
More informationAutomate, Increase Engagement, & Drive Revenue with Triggered Messages
WHITE PAPER Automate, Increase Engagement, & Drive Revenue with Triggered Messages Automate, Increase Engagement, & Drive Revenue with Triggered Messages According to academic literature, the average maximum,
More informationHow To Run An Ecommerce Business With An Integrated Ecommerce Platform
INTEGRATED ECOMMERCE UniteU Technologies UniteU Commerce CRM ERP + Legacy Systems Point of Sale P1 UniteU Commerce Many retailers deal with the frustration that accompanies having to manage separate functions
More informationLeapfrog customer experience management with omni-channel communications
Leapfrog customer experience management with omni-channel communications Fast Facts on Present-day TRENDS Today s customers are empowered by the internet, social media and mobile technologies. They reach
More informationSERVICES & CAPABILITIES
SERVICES & CAPABILITIES 2014 CAPABILITIES CASHLESS EVENT (Key benefits from this new technology) TICKETING: (Key benefits from this new technology) MEMBERSHIP DRIVES. LEAD GENERATION FACEBOOK COMMUNITY
More information2016 JAGUAR AND LAND ROVER DEALER PACKAGES AND PRICING A Connected Digital Marketing Solution for Jaguar and Land Rover Dealers
2016 JAGUAR AND LAND ROVER DEALER PACKAGES AND PRICING A Connected Digital Marketing Solution for Jaguar and Land Rover Dealers Dealer.com integrates auto retail s top-performing advertising, inventory
More informationDeliver Compelling Shopping and GREAT Customer Service with Interactive Technologies
Deliver Compelling Shopping and GREAT Customer Service with Interactive Technologies Focus on the Finish. Driving Consumers to Purchase 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public
More informationMagento Feature List. ecommerce Platform for Growth
Magento Feature List ecommerce Platform for Growth Magento is a feature-rich, professional Open Source ecommerce platform solution that offers merchants complete flexibility and control over the user experience,
More informationthe e-tailing group Personalization Comes of Age: 2014 Retail and Consumer Insights
S Personalization Comes of Age: 2014 Retail and Consumer Insights S In an effort to understand evolving consumer behaviors and retailer initiatives, MyBuys and the e-tailing group partnered to analyze
More information5 Social Shopping Trends Shaping the Future of Ecommerce. May 26, 2010
5 Social Shopping Trends Shaping the Future of Ecommerce May 26, 2010 Lauren Freedman, President, the e-tailing group, Inc. Pehr Luedtke, CEO, PowerReviews, Inc. The Voice of Cross-Channel Merchandising
More informationMulti-Store Order Management Desk. Multi-Level Product Catalog
Ignify ecommerce provides you with comprehensive Business to Consumer (B2C) web store and Business to Business (B2B) ecommerce functionality. Ignify ecommerce integrates with your ERP, Accounting System,
More information