Professional Service Offering
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- Natalie Williamson
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1 Professional Service Offering
2 Company Overview TradeHelm is a consultancy that embraces the on-site / nearshore model of resource deployment TradeHelm provides technical consulting, enterprise application development and infrastructure management expertise The TradeHelm nearshore development offering is based in Buenos Aires, Argentina Location provides similar time-zone efficiencies with North American, South American and European clients and overnight support for Far East customers Argentinean labor pool s education and skill sets surpass Eastern Europe and Asia TradeHelm teams are well-acquainted with western lifestyles and cultural nuances Teams are staffed with multilingual, English, Portuguese and Spanish speaking professionals
3 Last Slide First Traditional Offshore Nearshore Time-zone Opposite Same Methodology Deliver perfect scope, 3:00 AM conference call, Review results in the AM Turn-over High Very low Technical Skills Current Current English Skills Challenging Excellent Team Culture Autonomous Integrated Agile Real-time interaction, issue resolution Rates versus in-house consultants N/A ~50%
4 Engagement Options Client Vendor CIO Quarterly Management Review Focus on strategy and innovation Exec. Mgmt. Program Manager Monthly/Bi-Weekly Review Focus on overall performance and SLAs ODC Manager/Relationship Manager Project Manager/Technical Staff Weekly/Ongoing Reviews and issue resolution Project Manager/Team Leaders/Technical Staff
5 Engagement Options Executive Management (CEO, Board of Directors) Strategic Direction Offshore Governance Board CFO, BU Manager, CIO, Legal, Bus. Continuity Mgmt. Governance Communications Manager Offshore Program Manager -Dedicated Liaison to Provider -Business Requirements -Technical Requirements -Project Status -Vendor Metrics -Project Manager/Lead Manager
6 Company Overview TradeHelm Started March 2008 TradeHelm, Inc. engineered advanced execution platforms for algorithmic, correlation and multi-leg trading strategies for institutional and proprietary trading firms. All software development was provided by TradeHelm employees in Argentina. TradeHelm Professional Services started in 2010 providing Nearshore consulting to financial and non financial clients.
7 Company Overview TradeHelm is a leader in providing nearshore expertise in: Application development Quality Management Business Intelligence / Data Warehousing Infrastructure TradeHelm s operating facilities: North America. Chicago Argentina. Based out of the technologically advanced Malecon Building in the heart of the Buenos Aires business district & Tandil
8 Nearshore Development Nearshore Location Criteria Time-zone, time-zone, time-zone Language skills (English, Spanish, Portuguese) Government Support Labor Pool Infrastructure Education System Cost Political and Economic Environment Americanized Culture Global and Legal Maturity Data and Intellectual Property (IP) Security and Privacy
9 Nearshore Development Strategically located in Argentina Buenos Aires Headquarters Other Key Cities in Argentina Tandil Córdoba Rosario Mendoza
10 TradeHelm Service Offerings Application Development Application Development / System Integration ERP Business Intelligence Cloud Computing Embedded Applications / Mobility Transformation Data Base Administration and Design Software Testing / Quality Management Open Source Portals Web Design and Programming
11 TradeHelm Service Offerings Quality Management / Software Testing Testing Methods Black Box Testing White Box Testing Grey Box Testing Testing Levels Non Functional Software Testing The Testing Process Typical Cycle for Testing (Waterfall Model) Automated Testing
12 TradeHelm Service Offerings Business Intelligence / Data Warehousing Critical Success Factors of Business Intelligence Implementation Business Driven Methodology and Project Management Clear Vision and Planning Committed Management Support and Sponsorship Data Management and Quality Issues Mapping Solutions to User Requirements Performance Considerations of BI System Robust and Extensible Framework Business Intelligence Implementation Decision Factors Reporting and Analysis Tools Databases ETL Tools Costs Involved Benefits
13 TradeHelm Service Offerings Infrastructure Management Services IT Security Data Center Consolidation Virtualization Help Desk, Desktop and Mobile Product Support Data Center and Remote Management Support Network Integration Performance Tuning, Unified Messaging, Collaboration, Storage
14 Infrastructure Facilities and Infrastructure Core Components Primary External Connectivity 25 GBPS Dedicated Fiber Optic Link (ISP Global Crossing - L3) Primary Internal Connectivity, Backup connection 5 MBPS Dedicated Fiber (ISP Telmex) Firewall / VPN / IPS Support Cisco ASA 5510 Concentrator Internal Network Cisco CE5500 Switches with Power over Ethernet Level 5 (100 MBPS Network) IP Telephony System Cisco 2851 Voice Bundle Based Call Manager Processing Environment VMWare 5 ESX Based Virtualized Servers set over Dual Intel Xeon Processor E5620 (12M Cache, 2.40 GHz, 5.86 GT/s Intel QPI), 106 GB RAM & Dual Quad Core Xeon, 3.16 GHz, 2x6 MB Cache, 24 GB RAM. IBM Storage 9.3 TB ISCSI connection.
15 Human Resources TradeHelm s Recruiting Process is Streamlined and Proven to Attract the Very Best Talent TradeHelm's Local Management Team has Substantial Experience in Organizational Development in the Region Strong Partnerships with other Consulting Organizations, Recruiting Professionals and University Feeder Systems Retaining Excellent Staff is a Priority at TradeHelm Historic Turnover is Low Career Development, Technical Training, Language Training, Business Domain Training
16 Projects Development of an application that supports both FIX and proprietary protocols for automated testing and market simulation A web-based automated certification platform CQ (Content Management) testing and deployment A monitoring application for FIX message flow across multiple environments between numerous clients An application for providing statistical data of latency and connectivity performance The industry s leading bond price web-based application Core Competencies: Java, J2EE,.NET, C++, and SAP development MS SQL, Oracle Enterprise Database 10g, IBM DB2 Universal Database, PosgreSQL, MySQL development Windows, Unix, Linux platform development Financial Information exchange (FIX) Protocol Development and Testing Electronic Trading, Automated Trading, and Order Execution Logic development Projects and Expertise An all-in-one solution for pricing, real-time analytics, portfolio risk management, and multi-broker electronic execution for equities and derivatives markets Mobile application for the largest futures and options exchange
17 Testimonial TradeHelm Professional Services was able to find the right resources quickly and the resources do an excellent job. TradeHelm Professional Services provides competitive rates while not sacrificing quality talent. Our firm has utilized TradeHelm resources for some of our high profile projects and have had great success. -Content Management Executive We were a rapidly growing capital markets technology firm that was being hindered in our ability to expand into new product lines by having to focus the majority of the workforce on the support of our industry-leading flagship software suite. We partnered with TradeHelm Professional Services, who provided a dedicated team of technologists tasked with the design, development and implementation of what eventually became the firm's second leading revenue generating product offering. -Financial Service Industry Executive
18 Questions? Manny Montejano Mobile: (630) Skype: montejanom Jennifer Gastorf Director of Professional Services Office: (312) Skype: jgastorf Thank you
19 Buenos Aires, Argentina Elvira Rawson de Dellepiane Piso 7 Buenos Aires, Argentina C1107BCA Chicago 20 North Wacker Drive Suite 3550 Chicago, IL (312)
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