Attendee Reference Guide

Transcription

1 Attendee Reference Guide How To Login There are two ways to join a Jigsaw Mee2ng. Op,on 1: 1. Go to 2. Click on the bu>on Join Mee,ng at the top of the homepage. This will take you to a login page. 3. Click on the First Time User bu>on 4. Complete your profile Please document and remember your password, you will need it every 2me you log in to use the system. Only complete those items in red.! Make sure you select the correct 0me zone to ensure the accuracy of the 0me on your invita0ons. 5. Once you have completed your profile, click save and it will take you to a My Mee2ngs page where you will see you have the ability to join mee2ngs, etc.

2 Attendee Quick Reference Guide Op,on 2: 1. Open the invita2on from Jigsaw Mee2ng Administrator. 2. Click on the bu>on Click Here To Login. This will take you to a login page. 3. Click on the First Time User bu>on 4. Complete your profile Please document and remember your password, you will need it every 2me you log in to use the system. Only complete those items in red.! Make sure you select the correct 0me zone to ensure the accuracy of the 0me on your invita0ons. 5. Once you have completed your profile, click save and it will take you to a My Mee2ngs page where you will see you have the ability to join mee2ngs, etc. A"endee Reference Guide l 2

3 Attendee Quick Reference Guide To Create Your Profile 1. Click on the First Time User bu>on 2. Complete your profile Please document and remember your password, you will need it every 2me you log in to use the system. Only complete those items in red. 3. Once you have completed your profile, click save and it will take you to a My Mee2ngs! Make sure page you where select the you correct will have 0me the zone to ensure the accuracy of the 0me on your invita0ons. ability to join mee2ngs, etc.! Make sure you select the correct 0me zone to ensure the accuracy of the 0me on your invita0ons. A"endee Reference Guide l 3

4 Test Your PC Before The Mee,ng Attendee Quick Reference Guide 1. Click on the Test your PC bu>on The system will run a series of test to ensure that you have the latest version of Flash and Java installed on your computer. If you do not have the latest versions, it will direct you to update these programs. The system will also test your webcam and microphone to ensure they are ac2vated for your Jigsaw Mee2ng. 2. Once these tests are complete, click the Test Complete bu>on. You are ready to join your Jigsaw Mee2ng. A"endee Reference Guide l 4

5 System Requirements Web Browser Requirements The following browsers work with Jigsaw mee2ng: MicrosoQ Internet Explorer version 6 and later, Mozilla Firefox version 3 and later, Google Chrome version 5 and later, Apple Safari version 5 and later. If you experience any problems, exit the mee2ng, clear your browser s cache and rejoin.. If you con2nue to experience issues with these browsers, please a descrip2on of the issue and browser version to us at customerassist@jigsawmee2ng.com. Web Browser Plug- in and Ac,veX Requirements Ensure that the latest version of the browser soqware listed here is installed on your computer. Adobe Flash player is required and available for download at h>p://get.adobe.com/flashplayer/. The system requires Flash Player 9 or later. JavaScript. Ensure that Java 1.6 or later is installed and enabled in your web browser. Web Browser Pop- up SeQngs Requirements If you experience problems when joining a mee2ng, ensure that your web browser is configured to allow pop- ups from: stream.jigsawmee2ng.com When entering the mee2ng you will need to select close and allow when the Adobe pop- ups. Device Requirements Jigsaw Mee2ng supports live streaming video for presenta2on and VoIP for telephony. In order to use these features your system must have a webcam, speakers, microphone or headset connected to your computer. Make sure that you do not have any other video program running in the background such as Skype. Make sure these programs are completely shut down. The mobile version of Jigsaw Mee<ng has not yet been released so you will not be able to join a mee<ng on an ipad, iphone or other mobile device. Internet Connec,on Speed Requirements Because Jigsaw Mee2ng provides streaming video and VoIP, a broadband internet access connec2on is required. All Jigsaw Mee2ng a>endees should have a high- speed internet connec2on. Generally the higher the throughput, the be>er the result. In general, an upload speed of 1.5Mbps or greater is preferred. Your situa2on might be different. It is highly recommended that you test streaming and desktop or applica2on sharing over internet connec2on prior to holding a live mee2ng. Third party tools are provided to test broadband connec2on speed. A"endee Reference Guide l 5

6 Attendee Quick Reference Guide Audio Recorded Video Streaming Video Presenta2ons PDF Documents Desktop and Applica2on Sharing A>endees Map Survey Images Noteboard Applica2ons PDF Documents My Presenta2ons My Videos 3D Models Whiteboard Text Chat A>achments Internet Bandwidth Monitor Webcam Segngs Microphone Segngs Push To Talk Bu>on Raise Your Hand Webmaster Feedback Schedule Follow- up Mee2ng Private Feedback To Presenter A"endee Reference Guide l 6

7 Streaming Video, Recorded Video and Audio Presenter Controlled The instructor may play a recorded video or stream up to two separate videos. To Start Your Streaming Video Click the Start bu>on A"endee Reference Guide l 7

8 PowerPoint Presentations, Documents and Desktop Sharing Presenter Controlled The instructor may share a PowerPoint presenta2on, document or the desktop on their computer. Zoom In/Out A"endee Reference Guide l 8

9 Map Icon Driven Navigated By A[endee To Zoom In Or Out On The World Map Select the Zoom In or Zoom Out bu>ons Note: The map shows the loca<on of all the a"endees in the mee<ng A"endee Reference Guide l 9

10 Surveys Icon Driven Navigated By A[endee To Take A Survey Click on the name of the survey to begin Note: A survey can be a pre- test, post- test, evalua<on, polling, vo<ng, quiz or survey. A"endee Reference Guide l 10

11 Images Icon Driven Navigated By A[endee To Review An Image Click on the image and it will increase in size to the center of your screen. To minimize it, click on the x in the top right corner of the image. A"endee Reference Guide l 11

12 Noteboard Icon Driven Navigated By A[endee To Collaborate On The Group Noteboard Click the bu>on Add Note. Type Your Note Click Save To Save The Group Noteboard To Your Computer Click the PDF bu>on and save To Access Your Personal Noteboard Click on the down arrow and select personal Note: Your personal noteboard must be saved to your computer before you leave the mee<ng my clicking on the PDF bu"on. You also have the ability to have mul2ple pages of notes. A"endee Reference Guide l 12

13 Whiteboard Icon Driven Navigated By A[endee To Access Your Personal Whiteboard Click on the down arrow and select personal You also have the ability to have mul2ple pages of notes. To Collaborate On The Group Whiteboard Click the bu>on of the feature you would like to access Use your mouse or keyboard to write on the whiteboard To Save The Group Noteboard To Your Computer Click the PDF bu>on and save A"endee Reference Guide l 13

14 My Videos Icon Driven Navigated By A[endee To View Videos Independently Select the My Videos icon From the dropdown list select the video you would like to review Click on the play bu>on A"endee Reference Guide l 14

15 My Presentations Icon Driven Navigated By A[endee To View Presenta,ons Independently Select the My Videos icon From the dropdown list select the video you would like to review Use the Previous and Next bu>ons to navigate through the presenta2on A"endee Reference Guide l 15

16 My Documents Icon Driven Navigated By A[endee To View Documents Independently Select the My Documents icon From the dropdown list select the document you would like to review Use the Previous and Next bu>ons to navigate through the document A"endee Reference Guide l 16

17 Applications Icon Driven Navigated By A[endee To View Applica,ons Click on the name of the applica2on A second internet browser will open and take you to the URL link A"endee Reference Guide l 17

18 Attendee Dashboard Microphone Segngs Webcam Segngs Internet Bandwidth Monitor Raised Hand Push- To- Talk VoIP Webmaster Feedback Private Feedback To Host A"endee Reference Guide l 18

19 Quick Tips If you click on Join Mee,ng and nothing happens check to make sure the mee2ng screen hasn t been minimized on your desktop. Also check to make sure there isn t a pop- up blocker preven2ng you from entering. If your webcam or microphone isn t working and you have checked that the device is plugged in and properly configured, once you have joined the mee2ng verify your Adobe Flash Player segngs. Right click anywhere in the Jigsaw mee2ng and select segngs. Click the webcam icon, ensure the correct device is selected and test by clicking on the blue box with the webcam icon. Also make sure that no other web applica<ons are using your webcam (i.e. Skype). These applica<ons should be shut down completely when using Jigsaw Mee<ng. For the microphone, click on the microphone icon and make sure the volume is half way on the slider and Reduce Echo is checked. Why do I hear an echo? When using VoIP it is highly recommended that all par<cipants use a headset. When an a>endees uses the computers microphone and speakers instead of a headset, some2mes the computer s microphone picks up the sound being transmi>ed from the speakers. This sound is echoed back into the computer s microphone. What if I get logged out? Go back to click on the join a mee2ng bu>on, login and rejoin the mee2ng. The audio sounds choppy to me but not to anyone else in the mee,ng. Check your internet bandwidth monitor in the lower leq side of the dashboard. If you have a slow internet connec2on you may experience choppy or distorted audio. If you do have a slow internet connec2on you may also have problems with viewing desktop or applica2on sharing and video. These features are bandwidth intensive and require a certain level of internet bandwidth. How do I use the Push- to- talk bu[on? You only have to click the talk bu>on once and you have the microphone. The microphone is enabled so that you can navigate through the video, presenta2on, documents, or share your desktop or applica2on. To release the microphone simply click the talk bu>on again. A"endee Reference Guide l 19