A reliable communications partner you can trust. Est. 1868

Transcription

1 Smart made simple

2 A reliable communications partner you can trust Est. 1868

3 Welcome to Fergies Fergies is proud of our rich heritage as Queensland s leading provider of communication services which include print, mail, cross media, secure storage and supply chain management. We re committed to making a difference to the success of your business through our knowledge, experience, innovation and sustainable approach. We are a privately owned Australian company, which has led the industry in emerging technologies, innovation and sustainability since Queensland based national focus From our Brisbane base we are able to deliver competitive services throughout the eastern seaboard and into the Northern Territory. Our purpose built 5,000m 2 secure facility has been the showpiece for excellence since the early 90 s. Our site has the capability to manufacture, manage and store all items for your marketing and communications projects Australia-wide. Fergies is a reliable partner for: PRINT MAIL CROSS MEDIA SECURE STORAGE SUPPLY CHAIN Class-leading digital and offset capabilities delivering world standard quality State of the art equipment that guarantees speed to market Innovative solutions that save time and money For your valuable products in a climate controlled environment Delivering excellence in distribution throughout Australia & New Zealand CLIENT SERVICES CERTIFIED PROVIDER Competent service and easy online workflows Industry leader with ISO, sustainability and security accreditations Queensland s oldest and most innovative communications services company Fergies sales team will be happy to talk to you in more detail about how you can trust Fergies as a reliable partner in manufacturing, marketing and managing your valuable products.

4 Top 10 smart reasons for a reliable communications partner SERVICES

5 1 PRINT World s 2 digital and offset Fergies provides high quality digital and offset printing services to clients not only in Queensland but Australia-wide. You benefit with time and cost savings by Fergies longstanding policy of continuous reinvestment in class-leading technology. Queensland s lower costs in manufacturing is an additional benefit for you. Fergies operates a complete range of digital and offset presses, totalling nine presses. Our flagship press is a state of the art 10 colour SP (super perfecting) press with a large sheet capability measuring up to 720 x 1020 mm in size. This press automatically prints full colour plus varnishes on both sides of the paper simultaneously. This saves on drying time, prevents drying issues, and eliminates time lags and registration issues that can occur when using a conventional large sheet press where a sheet has to be sent through the press twice (once for each side). ecobiz P A R T N E R An eco-efficiency Partnership with the Queensland Government ISO27001 best practice The difference is clear. Fergies is committed to world s best practice. Fergies is certified to ISO9001 Quality Management Standards, ensuring that all our processes are focused on delivering you a great result and service every time. Fergies is certified to ISO4801 Safety Management Standards ensuring our manufacturing processes are designed to protect our valued staff. Fergies is certified to ISO14001 Environmental Management Standards plus the Sustainable Green Print (level 3) Standards, ensuring you are dealing with one of Australia s most environmentally sustainable manufacturing companies. Fergies is due to be certified in early 2015 to ISO27001 Information Security Management Standards ensuring the information you entrust to us is managed in a way that complies with all aspects of corporate governance. After purchasing the latest Kodak front end technologies in late 2014, we are currently working with them to secure our certification of ISO12647/2 Colour Management Standards. One of Fergies technical support team will be happy to talk to you in more detail about the power of our digital and offset offering. A few tips often save you time and money. One of Fergies technical support team will be happy to discuss your campaign requirements. To save you money we will recommend a level of design assistance.

6 3 Creative Pre-media 4 and design Fergies has an internal prepress department for basic desktop publishing dedicated to deliver files to the highest technical standards. For full creative services we partner with a range of design specialists, who are competent in delivering creativity for various market segments. These include strategy, campaign and concept development, design, typesetting and web-ready documents. Our technical staff, partner designers, and client services team will work closely with you throughout the creative process to ensure the end product not only fulfils the brief, but is suited to cost-efficient production techniques. Our task will always be to meet your budget and timeline along with your campaign goals. Our services range from retail material, brochures, publications and confidential reports, to complex personalised data management, direct mail and cross media campaigns. and proofing Automated file delivery Any client anywhere can create upload and approve a file. Automated work templates process and notify the Fergies team immediately following the receipt and approval of files. Integrated proofing Most jobs these days can be approved via Fergies on line electronic proofing system which provides the benefit of speed to market. For those special jobs, we continue to offer a solution that is integrated with our pre-media workflow, providing our clients with the closest simulation of the final result possible. Wide format inkjet and digital devices provide hard copy proofs that are verified to ISO tolerances. Digital asset management An extension of this portal is (DSF) Digital Store Front from EFI which caters for online ordering, catalogue hosting and digital asset management. Ideal for repeat or standardised work, it reduces cycle time and frees up staff at both ends with built in system intelligence. One of Fergies technical support team will be happy to discuss your campaign requirements. To save you money we will recommend a level of design assistance. One of Fergies technical support team will be happy to demonstrate our pre-media solution including the power of DSF.

7 5 Campaign MAIL 6 management Because our manufacturing and warehouse is all under the one roof in a secure site, Fergies is able to offer a unique choice for complete print management services. Our leading edge campaign management software from EFI allows us to effectively and securely manage your print, mail, cross media, storage, and supply chain. Speed to market and the saving of transport costs from manufacturing to warehouse transfers to your bottom line. We combine our industry-leading service with easy to use and transparent online ordering, quoting, job tracking, reporting, inventory management and monitoring tools. and direct mail Fergies has a fully operational personalisation and mailing facility onsite. We are Queensland s only print and mail services provider to be an accredited Bulk Mail Partner of Australia Post. Our automated mail equipment uses intelligent mailing software and provides full mail house capabilities. Mail services are complemented by one of the largest poly wrap capabilities in Australia with three full service poly wrap machines that include inline inkjet addressing capability. In addition, we have three high speed envelope inserting machines including a new state of the art Pitney Bowes six station Rival. Data management and storage is provided via our secure online Digital Asset Management system that also provides data integrity from an Australia Post perspective. Our experience in the manufacturing of direct mail services combined with our industry leading suite of equipment, hopefully will help you decide that Fergies are the perfect partner for your next direct marketing campaign. One of Fergies client services team will be happy to demonstrate our suite of campaign management solutions at your convenience. One of Fergies technical support team will be happy to discuss our direct mail and cross media solutions at your convenience.

8 7 CROSS Secure 8 media We also provide support to assist in the integration of DM and cross media channels. Fergies cross-media marketing tools help to establish an interaction between the different media elements. We can assist you in opening a line of communications or dialog with your existing or potential contacts, and produce results that are measurable. Marketers need to gather information from their contacts and use that information to generate the follow on communications. Using our powerful EFI software, we are able to systematically funnel responses into a single data collection point, to generate a dialogue with the prospect. Fergies is able to include variable data print, personalized URLs (PURL), SMS, blasts, and social media. These cross-media communication channels are structured to move your contacts across the different media using strong calls-to-action. Each touch point builds on the experience and encourages your contact to investigate further and move to the next communication link in the chain. Companies that are successfully using cross-media marketing understand the importance of this relationship, and report a higher response rate and a corresponding increase in ROI. in-house storage The Fergies team understands that warehousing is all about the end consumers experience with speed to market and accountability. As our client, you can have the confidence that Fergies is storing and managing your valuable products in an environment that complies with world s best practice. An additional benefit is that at Fergies your products will be stored in a climate controlled environment located within a secure building. In addition Fergies offers the following services to help you keep connected with your valuable products: XX Seamlessly integrated warehousing and supply chain management. XX Online ordering and inventory management solutions, hosted via our own online ordering system driven by the latest EFI software. XX Real time stock control including automated notification of minimum stock levels. XX Online reporting services. XX Ongoing quality management and continuous improvement. One of Fergies technical support team will be happy to discuss our direct mail and cross media solutions at your convenience. One of Fergies technical support team will be happy to discuss our In-house storage solution at your convenience.

9 9 SUPPLY In today s world, businesses are shaped by complexity, fast-changing conditions, and constant development. Companies are trying to respond to dynamic developments while striving to achieve stability and to carry out operations more efficiently. Effective supply chain management is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage. Fergies position as providers of print manufacturing, mail services, storage and supply chain management allows us to integrate these processes to provide seamless end-to-end service provision for our clients. Service integration simplifies your supply chain and provides you with less points of contact. In turn we have a greater sense of responsibility and ownership for your business. This delivers a high level of service and accountability. chain management Fergies key point of difference in delivering these services is the commitment from Fergies client services team to work cohesively and take complete ownership of the tasks required to successfully deliver a competitive supply chain solution. The Fergies team understands that supply chain management is all about the end consumer s experience. Our team makes a conscious effort to develop smart simple systems to ensure an enhanced customer experience. One of Fergies technical support team will be happy to discuss our supply chain solution at your convenience. Fulfilment 10 services Fergies provides inventory management, warehousing and supply chain management services which includes fulfilment services as a core capability. As our facility is open 24hrs 6 days each week, Fergies has the capability to accept and fulfil international orders throughout the night ready for an earlier despatch. Established in 1868, Fergies has a long history in managing countless national campaigns for major Australian companies and events. Our fully integrated manufacturing, warehouse and supply chain management system is an advantage when speed to market is important. Being the closest major Australian port to the Pacific, Asia, China, and the USA, Brisbane s port receives a large amount of product from those regions. Just 5kms from the port, our state-of-the-art facility in Brisbane is well positioned to store and economically distribute your product. One of Fergies technical support team will be happy to tailor an affordable fulfilment solution for you at your convenience.

10 Smart made simple We understand that you have a business to run, so we do everything we can to make your experience with Fergies as seamless as possible.

11 Est Smart made simple 37 College Street, Hamilton (Brisbane), Queensland, Australia 4007 T: E: