Level the Playing. Presented by Elaine Orler Talent Function Group, LLC. Sponsored by Hodes iq

Size: px
Start display at page:

Download "Level the Playing. Presented by Elaine Orler Talent Function Group, LLC. Sponsored by Hodes iq"

Transcription

1 Level the Playing Field: Recruiting Like Field: Recruiting Like the Big Guys Presented by Elaine Orler Talent Function Group, LLC Sponsored by Hodes iq

2 Talent Function Group Talent Function is a consultancy whose mission is to facilitate the evolution of the corporate staffing function. Talent Function helps staffing leaders and solution providers to deliver results for their clients. Talent Function combines project based consulting li with ih executive coaching services to address the people, practices, and software that make up the Talent Acquisition function.

3 Agenda Defining the Market Market Drivers Topic 1: Economy Topic 2: Culture Topic 3: Technology Mki Making the Case for Change Managing the Change

4 Mid Market Definitions A A medium sized company, usually one with 10 to M O employees Large-cap: $10 billion $20 and revenues of $10 million to $50 million. Mid-cap: $1 billion $10 They collectively employ Small-cap: p $30 million $1 more people p than large companies, and usually M have a less formal structure. N B 50 businessdictionary.com There is no specific definition of how many employees a midmarket company has, but, in general, experts say the number is between 50 and Midmarket companies are often subject to stricter regulations than small businesses; for example, some states exempt small businesses from minimum wage laws. For this reason, companies ought to be cautious when hiring their fiftieth or hundredth employee. thefreedictionary.com

5 Tween Definition Copyright 2004, 2005 Business Metamorphosis LLC. All rights reserved. Tween

6 Market Drivers Economy Economy Changed in the business sales Changed in business direction Changed the resources to your customers Changed the customers expectations around costs and experience Technology Culture Technology Changing how we communicate Changing how we position the business Changing the way we live Making it difficult to be on the cutting edge and stay ahead of everyone else Culture Changing what work needs to be done Changing how work is completed Changing where work is done More hours, less pay have become the norm Cost cutting vs. Revenue generating

7 History of Recruiting in a Down Economy Reactive: Slam on the Brakes Focus: Reducing cost vs. Increasing Revenue Investments: Delayed, or abandoned Budget: Rapidly decreasing Talent Market: Higher unqualified, lower qualified talent pool Responsibility: Support downsizing efforts and communication i

8 History of Recruiting in a Growth Economy Proactive: Pedal to the Metal Focus: Future Hires driving revenue Investments: Rapid changing technology Budget: Incremental increase for fix it projects Talent Market: Steady stream of unqualified, potential qualified now interested Responsibility: Support headcount planning, sourcing, and placements

9 Recruiter Role Changing Proactive Sourcing Talent Strategist Specialized, targeted Variable processes based on type of talent Few qualified active candidates stronger sourcing efforts Strong social networking, relationship building with external ltl talentt General area of disciplinei Consistent process for identifying talent Harvest candidates from broad categories of qualified resumes/ profiles Strong relationship with line mgmt for continuous recruiting Aligns the efforts within the overall business Understands broad resource objectives, needs and gaps Expert in pinpointing the need and the sourcing plan Strategic alignment of talent across the business

10 Recruiting Model Shift Centralized Outsourced Decentralized Generalist

11 Constant Change in Recruiting Models Centralized Dedicated staff Recruiter team work Standard processes Decentralized Various roles participating in recruiting Individualistic recruitment Localized processes Standard reports/metrics Varied reports/metrics Position volume shared across the team Direct line reporting structure Outsourced Multiple companies supported Recruiter team work Process ownership and accountability Standard reporting/ metrics Position volume varied Consensus voting with optional participation Generalist Multiple job responsibilities Employee Relations critical Limited recruiting experience Individualistic recruitment Varied reports/metrics Position volume varied

12 Polling Question Given the current recruiting model, how likely are you to consider a new model given a recovery year? A. Yes Considering all of the options B. Yes Already moving to a new model C. No Satisfied with how we arestructured today

13 2010 Recruiting Technology Landscape Talent Acquisition Systems (TAS) Candidate Relationship Management (CRM) Job Distribution Management Pre Screening and Assessment Program Management (ERP, College) Volume Recruiting (Event Management) Internal Mobility Onboarding Management Human Resource Mgmt Systems (HRMS) Benefits Payroll Employee Management Applicant Tracking Systems (ATS) Applicant/Resume Management Candidate Career Portals Talent Management Systems (TMS) Applicant Tracking Performance Management Succession Planning Learning Management Competency Management Compensation Management

14 Applicant Tracking

15 New Recruiting Technology for 2010

16 Talent Management HCM

17 Where are we today? Limited insight into what s needed to build for the future Constrained resources due to tight budgets Lack of continued attention on improving technology utilization and adoption Change inleadership, direction, business model We ve always done it this way. Every time we implement something new the Recruiters revert back to a manual process.

18 Redefine the Future Define YOUR new reality Economy What is the market temperature for your company Whatis the business doing to shift? (Line management) Step 1 How are the candidates/applicants changing Have the applicant expectation changed Know YOUR company What are the business competencies Whatarethe are the business strengths Step 2 Who are the recruiting resources What funds the recruiting efforts Reinvent for YOUR new reality Define a course for change Assess Optimization or Transformational projects Step 3 Measure impact and return on investment Manage partners/vendors

19 Optimization Or Transformation The design and operation of a system or process to make it as good as possible in a definitive method A marked change in appearance or action with an emphasis on drastic improvement and outcomes

20 Always consider: 1. Flexibility in thinking 2. Efficiency in delivery 3. Action oriented Increase Strategic/ Decrease Administrative 4. Innovation as the baseline 5. Peek around the corner (talk to others) 6. Differentiation everything is a commodity 7. Leverage resources (people, time, money) 8. Celebrate the opportunities and the victories 9. Focus on bottom line growth

21 Typical Vendor Selection Activities Selection Activities Requirements Gathering Discovery Workshop RFI: Request for Information Pre qualifying questions RFP: Request for Proposal Vendor Demonstrations Presentations Executive Briefings Usability Study Hands on testing Application Fit/Gap Contract Negotiations Documentation Goals/Objectives Process Flows Critical Criteria Knock out questions Formal RFP Demo Scripts Evaluation Forms Usability Testing Scrip Functionality Matrix

22 Vendor Management/Partnership Know your Vendor Manage the Vendor Relationship If you don t manage them, they WILL manage you. Only pay for measured performance Ensure your contract is: Enforceable Manageable Control information

23 Vendor Performance Criteria Price Financial Viability Attitude Training Resources Facility Location IT Resources Capacity Speed Delivery Performance Damages On Time Deliveries PO Correctness Product Availability Dependability Labor relations Quality Past History Warranties Costing Procedures Information Sharing Company Reputation Cycle Time Product Availability Flexibility Reliability Order Cycle Time Lead Time Quality control

24 THANK YOU! Elaine Orler Talent Function Group

Helping our clients win in the changing world of work:

Helping our clients win in the changing world of work: Helping our clients win in the changing world of work: Recruitment Process: Why Outsource? A Manpower Insights Paper The future of RPO looks strong despite or perhaps aided by the current global recession.

More information

SMART SOURCING A MARKET FOCUSSED RECRUITMENT SOURCING STRATEGY

SMART SOURCING A MARKET FOCUSSED RECRUITMENT SOURCING STRATEGY SMART SOURCING A MARKET FOCUSSED RECRUITMENT SOURCING STRATEGY EXECUTIVE SUMMARY The key drivers that drive talent acquisition in good times and bad times, in tight labor markets or soft ones largely remain

More information

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices HRsmart October 3, 2012 2 Introduction Carl Kutsmode Partner Talent Acquisition Management Consultant with over 18 years

More information

COM-18-7559 J. Holincheck

COM-18-7559 J. Holincheck J. Holincheck Research Note 3 December 2002 Commentary Leveraging HCM Technologies to Control Labor Costs Large human capital management application suite purchases will be few and far between in 2003.

More information

Upgrading Your PeopleSoft Applications

Upgrading Your PeopleSoft Applications Upgrading Your PeopleSoft Applications Dan Donshik Director, Infrastructure & Operations Harry Mitlitsky Account Executive Agenda Overview Upgrade Options Upgrade Methodology Upgrade Steps Case Studies

More information

Stop guessing and start making smarter decisions about your workforce INCREASE YOUR TALENT IQ CORNERSTONE INSIGHTS

Stop guessing and start making smarter decisions about your workforce INCREASE YOUR TALENT IQ CORNERSTONE INSIGHTS INCREASE YOUR Stop guessing and start making smarter decisions about your workforce TALENT IQ CORNERSTONE INSIGHTS BUSINESS LEADERS OFTEN SAY EMPLOYEES ARE THEIR MOST VALUABLE ASSET. But how much insight

More information

Recruitment Process: Why Outsource?

Recruitment Process: Why Outsource? Recruitment Process: Why Outsource? Open House November 2010 Think differently about work. John Loukas Manpower Business Solutions Director 2 RPO - Agenda RPO Overview - Definition RPO as a Talent Acquisition

More information

Top Tier Staffing, LLC. General Information

Top Tier Staffing, LLC. General Information 36 General Information What s In It For You Introduction Staffing Services Managed Services Consulting Services RPO FAQs Contact Info Top Tier Staffing, LLC ASA Member American Staffing Association MWBE

More information

Shared Services Presentation. Next Generation HR Shared Services By Roy Del Rosario Director Global Consulting Service Nityo Infotech

Shared Services Presentation. Next Generation HR Shared Services By Roy Del Rosario Director Global Consulting Service Nityo Infotech Shared Services Presentation Next Generation HR Shared Services By Roy Del Rosario Director Global Consulting Service Nityo Infotech Agenda Introduction Current Trend of HR Services in the Region HR Shared

More information

Sourcing Gets Smart. Revamping Strategies, Rethinking Technology. April 2012 Madeline Laurano

Sourcing Gets Smart. Revamping Strategies, Rethinking Technology. April 2012 Madeline Laurano Sourcing Gets Smart Revamping Strategies, Rethinking Technology April 2012 Madeline Laurano Sourcing Gets Smart: Revamping Strategies, Rethinking Technology Sourcing is the foundation of any successful

More information

PEOPLESOFT ENTERPRISE TALENT ACQUISITION MANAGER

PEOPLESOFT ENTERPRISE TALENT ACQUISITION MANAGER PEOPLESOFT ENTERPRISE TALENT ACQUISITION MANAGER TALENT ACQUISITION MANAGER Streamlined, Flexible Processes Higher Quality of Hire Better Integration In the face of changing demographics in the global

More information

Hitachi Consulting Growing to $1 Billion Organization Leveraging the Power of the Oracle Cloud. March 27, 2015. Better

Hitachi Consulting Growing to $1 Billion Organization Leveraging the Power of the Oracle Cloud. March 27, 2015. Better Hitachi Consulting Growing to $1 Billion Organization Leveraging the Power of the Oracle Cloud March 27, 2015 Better Chris Buri Chris Buri is the Vice President and CIO of Hitachi Consulting and joined

More information

v o l u m e f i f t e e n p e r f o r m a n c e m a n a g e m e n t

v o l u m e f i f t e e n p e r f o r m a n c e m a n a g e m e n t whitepaper v o l u m e f i f t e e n p e r f o r m a n c e m a n a g e m e n t g e t t i n g t o t h e h e a r t o f t h e m a t t e r : t h e s i x s t e p s t o g r e a t p e r f o r m a n c e r e v

More information

A Collaborative Approach to Creating an Agile Workforce

A Collaborative Approach to Creating an Agile Workforce A Collaborative Approach to Creating an Agile Workforce In periods of economic uncertainty, every company strives to increase its agility. During past economic downturns, companies employed tighten your

More information

Human Capital Management Trends 2013

Human Capital Management Trends 2013 Human Capital Management Trends 2013 It s a Brave New World January 2013 Mollie Lombardi and Madeline Laurano Page 2 Executive Summary Human capital management is a key business initiative. Without insight

More information

Fixed Scope Offering for Oracle Fusion HCM. Slide 1

Fixed Scope Offering for Oracle Fusion HCM. Slide 1 Fixed Scope Offering for Oracle Fusion HCM Slide 1 Today s Business Challenges Adopt leading Global HCM practices. Streamline the HCM processes and achieve measurable efficiencies. Achieve HR excellence

More information

The Recruitment Quotient:

The Recruitment Quotient: ADP Research Institute The Recruitment Quotient: Raising Your Talent IQ Contents 3 Introduction 4 Candidates Expectations: Higher Than You Might Expect 5 Employment Brands, Social Media, and the Consumerization

More information

HUMAN RESOURCES IN PUBLIC EDUCATION Where are we? Where should we be? Where HR Divisions should be. Where most HR Divisions are

HUMAN RESOURCES IN PUBLIC EDUCATION Where are we? Where should we be? Where HR Divisions should be. Where most HR Divisions are HUMAN RESOURCES IN PUBLIC EDUCATION Where are we? Where should we be? Human Capital Management Human Resources Department Personnel Department Levers: Differentiated Pay Career Ladders Distribution of

More information

Recruitment Process Outsourcing (RPO): Definition, Cost Models and Goals

Recruitment Process Outsourcing (RPO): Definition, Cost Models and Goals Recruitment Process Outsourcing (RPO): Definition, Cost Models and Goals How an RPO program can work for you including keys to selecting an RPO provider 2012 Yoh Services LLC A Day & Zimmermann Company

More information

Thai Securities Industry: 2007 CIO Survey and Benchmarking Results

Thai Securities Industry: 2007 CIO Survey and Benchmarking Results Thai Securities Industry: 2007 CIO Survey and Benchmarking Results Bangkok, September 7, 2007 Copyright 2007 Freewill Solutions Company Limited We conducted our first annual Thai Securities Industry CIO

More information

Best of Breed HR Separates Good Companies from Breakthrough Companies

Best of Breed HR Separates Good Companies from Breakthrough Companies Best of Breed HR Separates Good Companies from Breakthrough Companies What s Holding Your Company Back? By Peter Yozzo Doing HR right is more strategically important to companies now than at any other

More information

Making the Business Case for HR Investments During Economic Crisis

Making the Business Case for HR Investments During Economic Crisis I D C V E N D O R S P O T L I G H T Making the Business Case for HR Investments During Economic Crisis March 2009 Adapted from Putting Performance at the Hub of the Talent Universe by Lisa Rowan, IDC #214468

More information

Convergence of Age, Talent & Technology for Employers' Future Planning

Convergence of Age, Talent & Technology for Employers' Future Planning Convergence of Age, Talent & Technology for Employers' Future Planning Jason Averbook, Co-founder & CEO, Knowledge Infusion OCTOBER 17, 2011 Coordinates Jason Averbook 925/922-2266 Jason.averbook@knowledgeinfusion.com

More information

Building a Strategic Account Management Practice. Building a Strategic Account

Building a Strategic Account Management Practice. Building a Strategic Account Building a Strategic Account Management Practice Jim Contardi, Leader, Product Solutions and Strategic Sales, First Data James Jacobson, Senior Consultant and Account Coach, Richardson Building a Strategic

More information

CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11. Three Hot Trends in Recruiting and Retaining Sales Talent

CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11. Three Hot Trends in Recruiting and Retaining Sales Talent CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11 Three Hot Trends in Recruiting and Retaining Sales Talent The Miller Heiman Sales Performance Journal, Volume 2, Issue 11 Copyright 2007 by Miller Heiman,

More information

Recruitment Process Outsourcing:

Recruitment Process Outsourcing: Recruitment Process Outsourcing: What You Should Look for in an RPO Provider James F. McCoy Vice President & RPO Practice Lead It used to be that companies looked exclusively at cost and process to identify

More information

Helping Midsize Businesses Grow Through HR Technology

Helping Midsize Businesses Grow Through HR Technology Helping Midsize Businesses Grow Through HR Technology As a business grows, the goal of streamlining operations is increasingly important. By maximizing efficiencies across the board, employee by employee,

More information

153rd SESSION OF THE EXECUTIVE COMMITTEE

153rd SESSION OF THE EXECUTIVE COMMITTEE PAN AMERICAN HEALTH ORGANIZATION WORLD HEALTH ORGANIZATION 153rd SESSION OF THE EXECUTIVE COMMITTEE Washington, D.C., USA, 4 October 2013 Provisional Agenda Item 5.2 CE153/5 (Eng.) 30 September 2013 ORIGINAL:

More information

Best Practices in Workforce Demand Forecasting

Best Practices in Workforce Demand Forecasting Best Practices in Workforce Demand Forecasting The Vision for Intelligent Performance TM In 1997, Dr. Jac Fitzenz published the book The Eight Practices of Exceptional Companies based on his studies at

More information

HRO - Early Findings and Best-in-Class Talent Management Metrics -

HRO - Early Findings and Best-in-Class Talent Management Metrics - HRO - Early Findings and Best-in-Class Talent Management Metrics - Kevin Martin Vice President and Principal Analyst, Human Capital Management Aberdeen Group October 23, 2008 AberdeenGroup 2007 Human Capital

More information

Recruiting in a Competitive Market

Recruiting in a Competitive Market Recruiting in a Competitive Market MAURA DYER 15 YEARS Online Talent Acquisition Director, Rogers Facilitating the recruitment, engagement, and development of top talent at leading Canadian organizations

More information

HR Trends & Priorities for 2012. McLean & Company 1

HR Trends & Priorities for 2012. McLean & Company 1 HR Trends & Priorities for 2012 McLean & Company 1 Executive Summary McLean & Company fielded its 2012 HR Priorities Survey with both HR and business respondents. Of the seven main areas in HR, Leadership

More information

HR Technology Strategies that Work in Healthcare. Background

HR Technology Strategies that Work in Healthcare. Background HR Technology Strategies that Work in Healthcare Shawn Davis Intermountain Healthcare Background Shawn Davis Director, HR Workforce Solutions & Analytics IHRIM Board of Directors (2009-2011) HRIP Certification

More information

One Source...Many Resources Making HR & Benefits Easy

One Source...Many Resources Making HR & Benefits Easy HR, BENEFITS, & PAYROLL TECHNOLOGY MODEL FLEXIBLE HR, BENEFITS, & PAYROLL SOLUTIONS CO-SOURCED TO ENSURE SUCCESS HR, Benefits, & Payroll Consulting Consultation to identify new technologies that are available

More information

A NEW BREED OF SOFTWARE Enabling Business Execution with a Talent Centric Approach

A NEW BREED OF SOFTWARE Enabling Business Execution with a Talent Centric Approach A NEW BREED OF SOFTWARE Enabling Business Execution with a Talent Centric Approach OrganizationMetrics is an up-and-coming integrated talent management solution provider. While the company may not have

More information

Recruitment Process Outsourcing

Recruitment Process Outsourcing Recruitment Process Outsourcing (RPO) is a form of business process outsourcing (BPO) where an employer outsources or transfers all or part of its recruitment activities i i to an external service provider.

More information

What is Workforce Management and How Can it Benefit My Organization?

What is Workforce Management and How Can it Benefit My Organization? What is Workforce Management and How Can it Benefit My Organization? Presented by: David Rubin, Director of Sales - Paypro Corporation Business A business (also known as enterprise or firm) is an organization

More information

Trends in HR-technology + tips regarding the make or buy decision

Trends in HR-technology + tips regarding the make or buy decision Trends in HR-technology + tips regarding the make or buy decision Agenda 1. The trends you have all seen before 2. The trends analysed 2.1 Functional dimension 2.2 Technical dimension 2.3 Maturity dimension

More information

Department of Human Resources

Department of Human Resources Workforce Services Workforce Policy and Planning Department Management/ Human Resource Information Systems Employee Relations Employment Compensation and Workforce Analysis Employee Benefits Organizational

More information

Onboarding 2013. A New Look at New Hires. April 2013 Madeline Laurano

Onboarding 2013. A New Look at New Hires. April 2013 Madeline Laurano Onboarding 2013 A New Look at New Hires April 2013 Madeline Laurano Page 2 Executive Summary The first impression an organization makes is often the most critical not only with customers and key stakeholders

More information

Implementing a Strategic Human Resources Program: ASA s In the Trenches Experience Becoming an Employer of Choice. Authors:

Implementing a Strategic Human Resources Program: ASA s In the Trenches Experience Becoming an Employer of Choice. Authors: Implementing a Strategic Human Resources Program: ASA s In the Trenches Experience Becoming an Employer of Choice Authors: Karen Pallansch General Manager Alexandria Sanitation Authority 1500 Eisenhower

More information

Managed Solution. for Staffing Industry

Managed Solution. for Staffing Industry Managed Solution for Staffing Industry Abstract As staffing industries are being challenged with revenue growth, the focus area for them is to reduce their back office costs continually, streamline the

More information

the difference is in the DELIVERY

the difference is in the DELIVERY the difference is in the DELIVERY HR, BENEFITS, & PAYROLL TECHNOLOGY MODEL FLEXIBLE HR, BENEFITS, & PAYROLL SOLUTIONS CO-SOURCED TO ENSURE SUCCESS HR, Benefits, & Payroll Consulting Consultation to identify

More information

1 Executive Onboarding Reward vs. Risk

1 Executive Onboarding Reward vs. Risk 1 Executive Onboarding Reward vs. Risk Gerard F. McDonough and Becky Choi, J.D. LEADFIRST LEARNING SYSTEMS, LLC Challenging Transitions It would seem that as professionals become more advanced in their

More information

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Process Outsourcing (RPO) has undergone a seismic shift over the past few years. Long viewed as

More information

State of Washington. Guide to Developing Strategic Workforce Plans. Updated December 2008

State of Washington. Guide to Developing Strategic Workforce Plans. Updated December 2008 State of Washington Guide to Developing Strategic Workforce Plans Updated December 2008 Table of Contents Introduction... 3 What Is Workforce Planning?... 3 Workforce Planning Strategy Areas... 4 Strategic

More information

Resource Management as a Service (RMaaS)

Resource Management as a Service (RMaaS) RTM Consulting Resource Management as a Service (RMaaS) The Case for Outsourcing Resource Management Marc Lacroix Managing Partner RTM Consulting 2 2012-2014. All rights reserved. Overview Every professional

More information

Competency Requirements for Executive Director Candidates

Competency Requirements for Executive Director Candidates Competency Requirements for Executive Director Candidates There are nine (9) domains of competency for association executives, based on research conducted by the American Society for Association Executives

More information

Business Intelligence

Business Intelligence Leveraging Pre-Built Analytics for HCM Business Intelligence Phinu Koovakada Oracle BI Practice Manager Advanced d Technology Group 1 Copyright 1998-2010 KBACE Technologies, Inc. Agenda Economic Challenges

More information

IHRIM Atlanta, KeyNote Presentation Sierra-Cedar 2015-2016 HR Systems Survey

IHRIM Atlanta, KeyNote Presentation Sierra-Cedar 2015-2016 HR Systems Survey IHRIM Atlanta, KeyNote Presentation Sierra-Cedar 2015-2016 HR Systems Survey March 10th, 2016 Stacey Harris Vice President Research and Analytics Passions: Research Background: Oversee the Annual HR Systems

More information

HR.com Whitepaper. Driving Successful HR Leadership: Talent Management s Role in Core Business Strategy

HR.com Whitepaper. Driving Successful HR Leadership: Talent Management s Role in Core Business Strategy Driving Successful HR Leadership: Talent Management s Role in Core Business Strategy A New Study Exploring What s Working for Organizations Today and the Biggest Gaps to Fill Independent research conducted

More information

The Journey to World-Class

The Journey to World-Class The Journey to World-Class Achieving World-Class Performance Presented to: Presented by: The Hackett Group 13 July 2010 Contents Project Background Network Rail HR Baseline Executive Summary Process Level

More information

Partnering with a Total Rewards Provider

Partnering with a Total Rewards Provider CHAPTER 8 Partnering with a Total Rewards Provider changing market expectations place businesses under constant pressure to raise performance. So all eyes often turn to human resources (HR) to increase

More information

CRM Success Metrics. Drivers & Metrics for Successful CRM: in Theory & in Practice

CRM Success Metrics. Drivers & Metrics for Successful CRM: in Theory & in Practice CRM Success Metrics Drivers & Metrics for Successful CRM: in Theory & in Practice Agenda 1. Introduction 2. Talent Acquisition Performance Drivers 3. #2: Developing Candidate Pools 4. #1: Relationships

More information

Recruitment Process Outsourcing Methodology Statement

Recruitment Process Outsourcing Methodology Statement Recruitment Process Outsourcing Methodology Statement Contents An Overview... 3 Steps To Success The Components of an Outsourced Recruitment Process... 4 Why Use RPO?... 6 Why Consult Group?... 8 About

More information

Creating HR Service Delivery Success

Creating HR Service Delivery Success Creating HR Service Delivery Success HRO Today Forum Europe 2012 By Brad McCaw, Senior Consultant, London 2012 Towers Watson. All rights reserved. Setting the context Businesses are going through significant

More information

Wars. Talent. Corporate Recruitment in the Age of Social Media

Wars. Talent. Corporate Recruitment in the Age of Social Media Talent Corporate Recruitment in the Age of Social Media Wars When a major U.S. retailer needed to fill 160,000 seasonal jobs last year, it didn t post the openings in local newspapers, as companies had

More information

SAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW

SAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW SAP ERP HUMAN CAPITAL MANAGEMENT SOLUTION OVERVIEW HUMAN CAPITAL ASSETS ARE VITAL With SAP E-Recruiting, we can improve personnel selection while maintaining a high level of efficiency in our back-office

More information

Franchise Opportunity

Franchise Opportunity Franchise Opportunity About Us Exactly what does it take to put the right person in the right position? A great resume? A good interview? A gut feeling? At NEXTAFF, the Professional Hiring Organization,

More information

Linking Business Strategy and Human Resources Management

Linking Business Strategy and Human Resources Management 2001 Center for Effective Organizations, University of Southern California Linking Business Strategy and Human Resources Management Edward Lawler Center for Effective Organizations Marshall School of Business

More information

Talent Suite @ Tessenderlo Group

Talent Suite @ Tessenderlo Group Talent Suite @ Tessenderlo Group Hiring Management Performance Management Integrated Talent Suite global, single platform for Talent support key HR processes critical for implementation of HR strategy

More information

GLOBAL TREND REPORT HUMAN RESOURCES H1 JAN-JUN

GLOBAL TREND REPORT HUMAN RESOURCES H1 JAN-JUN GLOBAL TREND REPORT HUMAN RESOURCES H1 JAN-JUN GROUNDS FOR OPTIMISM IN 2014 In line with our commitment to keep professionals working in Human Resources functions up to date with employment and recruitment

More information

10 things you should look for. Choosing HR software

10 things you should look for. Choosing HR software 10 things you should look for Choosing HR software Introduction Selecting a new piece of HR software can be a daunting task. There s a lot to think about. At the end of the day, the chosen software won

More information

Consulting Performance, Rewards & Talent. Making Employee Engagement Happen: Best Practices from Best Employers

Consulting Performance, Rewards & Talent. Making Employee Engagement Happen: Best Practices from Best Employers Consulting Performance, Rewards & Talent Making Employee Engagement Happen: Best Practices from Best Employers The Challenge Companies across the globe are taking the initiative to administer and manage

More information

The Complete Talent Management Solution. End-to-end Talent Management silkroad.com Talent Acquisition Talent Development HRMS Talent Portal

The Complete Talent Management Solution. End-to-end Talent Management silkroad.com Talent Acquisition Talent Development HRMS Talent Portal The Complete Talent Management Solution End-to-end Talent Management silkroad.com Talent Acquisition Talent Development HRMS Talent Portal What is OpenHire? SilkRoad OpenHire is an online recruiting management

More information

Developing Metrics That Drive Growth and Profitability

Developing Metrics That Drive Growth and Profitability Developing Metrics That Drive Growth and Profitability Presenter: Mike Cleland Presented by Bond International Software, Inc. The worldwide leader in staffing and recruiting software. Introduction: The

More information

An Overview of icims

An Overview of icims An Overview of icims January 2015 FORWARD LOOKING INFORMATION This document contains statements that constitute forward- looking statements, including but not limited to icims outlook for icims financial

More information

Small Business. Optimism Report

Small Business. Optimism Report Small Business Optimism Report Table of Contents Introduction 3 Survey Results 4 Economic Improvements: Perception vs. Reality 4 Top Concerns: Looking Back, Looking Ahead 5 Workforce Growth: Staying the

More information

Executive Search. Human Resource Consulting

Executive Search. Human Resource Consulting Executive Search Human Resource Consulting Our mission is to help our national and international clients attract, select, develop, and retain the best talent possible to ensure organizational effectiveness,

More information

Building the Digital HR Organization. Accenture and SuccessFactors on the changing nature of HR

Building the Digital HR Organization. Accenture and SuccessFactors on the changing nature of HR Building the Digital HR Organization Accenture and SuccessFactors on the changing nature of HR More than ever, HR has to contend with changing business demands and an evolving workforce. At the same time,

More information

ATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System

ATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System ATS The Advantage: The Staffing Agency s Guide to Buying an Applicant Tracking System 87 % of North American recruiting professionals agree that using ATS/CRM technology is important to the success of

More information

Oracle Fusion and PeopleSoft Human Capital Management: A Novice's Guide to Making the Right Choices

Oracle Fusion and PeopleSoft Human Capital Management: A Novice's Guide to Making the Right Choices Oracle Fusion and PeopleSoft Human Capital Management: A Novice's Guide to Making the Right Choices Jaynie Martin, Emtec, Inc. Session #106530 Tuesday, April 9 4:30-5:30 PM ABOUT We are a dedicated team

More information

OUTSOURCING HUMAN RESOURCES FUNCTIONS

OUTSOURCING HUMAN RESOURCES FUNCTIONS Second Edition OUTSOURCING HUMAN RESOURCES FUNCTIONS HOW, WHY, WHEN, AND WHEN NOT TO CONTRACT FOR HR SERVICES MARY F. COOK and SCOTT B. GILDNER Society for Human Resource Management Alexandria, Virginia

More information

RESEARCH NOTE TECHNOLOGY VALUE MATRIX SECOND HALF 2012 HUMAN RESOURCES THE BOTTOM LINE MARKET OVERVIEW. October 2012.

RESEARCH NOTE TECHNOLOGY VALUE MATRIX SECOND HALF 2012 HUMAN RESOURCES THE BOTTOM LINE MARKET OVERVIEW. October 2012. RESEARCH NOTE TECHNOLOGY VALUE MATRIX SECOND HALF 2012 HUMAN RESOURCES THE BOTTOM LINE Most small and medium businesses (SMBs) and all large enterprises employ human resources (HR) functionality to manage

More information

Trends in HR Marketing: HR Buyers Behavior 2007

Trends in HR Marketing: HR Buyers Behavior 2007 Trends in HR Marketing: HR Buyers Behavior 2007 Abstract This research report, conducted by HRmarketer.com, covers the latest trends and best practices for marketing to human resource (HR) and employee

More information

AZAR HUMAN RESOURCE SOLUTIONS

AZAR HUMAN RESOURCE SOLUTIONS AZAR HUMAN RESOURCE SOLUTIONS We Partner for Success OUR SERVICES Human Resource Solutions AZARHRS provides strategic and integrated services designed to streamline the cost and complexities of HR management,

More information

we keep the human in human resources

we keep the human in human resources we keep the human in human resources OVERVIEW The difference between us and other human resource firms is you. You, your unique HR challenge and specific, proven solutions to solve your day-to-day HR challenges.

More information

Predicts 2004: Supplier Relationship Management

Predicts 2004: Supplier Relationship Management Strategic Planning, D. Hope-Ross Research Note 17 November 2003 Predicts 2004: Supplier Relationship Management Enterprises using technology to improve supplier relationships should pay attention to changes

More information

Recruitment Software 101

Recruitment Software 101 Recruitment Software 101 What is Talent Acquisition? Once upon a time, personnel departments existed to simply find warm bodies to fill vacancies. Today, the best companies realize that success requires

More information

P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s

P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s When other companies are finished, we re just getting started. At Veritude we understand the importance of having a great team and

More information

Ready, Set, Go! A Game Plan for Talent Management in the Midmarket

Ready, Set, Go! A Game Plan for Talent Management in the Midmarket Ready, Set, Go! A Game Plan for Talent Management in the Midmarket Introduction Organizations that have survived the global economy of the past few years have experienced the new business reality: the

More information

Job Title: EPIC Consulting Practice Director. Organization Name: Innovative Healthcare Solutions, Inc. About the organization:

Job Title: EPIC Consulting Practice Director. Organization Name: Innovative Healthcare Solutions, Inc. About the organization: Job Title: EPIC Consulting Practice Director Organization Name: Innovative Healthcare Solutions, Inc. About the organization: Innovative Healthcare Solutions, Inc. (IHS) was founded in 2000 as a healthcare

More information

Best Practices of the Most Effective Workforce Management Solutions

Best Practices of the Most Effective Workforce Management Solutions White Paper Recruitment Process Outsourcing Best Practices of the Most Effective Workforce Management Solutions MSP or Contractor RPO? Today, organisations recognise that managing their contingent workforce

More information

Positioning Pima County Community College District s Human Capital Management for the Future

Positioning Pima County Community College District s Human Capital Management for the Future Positioning Pima County Community College District s Human Capital Management for the Future February 4, 2015 Baker Tilly refers to Baker Tilly Virchow Krause, LLP, an independently owned and managed member

More information

Human Capital Management Mapping a Blueprint to the Cloud. June 25 th, 2 3pm EST

Human Capital Management Mapping a Blueprint to the Cloud. June 25 th, 2 3pm EST Human Capital Management Mapping a Blueprint to the Cloud June 25 th, 2 3pm EST Today s Presenters Stacey Harris VP Research & Analytics @StaceyHarrisHR www.linkedin.com/in/staceyharris/ Richard George

More information

Business Capability Model A Starting Point for Enterprise Architecture

Business Capability Model A Starting Point for Enterprise Architecture Business Capability Model A Starting Point for Enterprise Architecture Huw Morgan email: hmorgan@toronto.ca Head Enterprise Architecture City of Toronto, Ontario Canada Salah Sharieh email: Salah@ivedha.com

More information

Hiring for Retention Get It Right, Right Out of the Gate

Hiring for Retention Get It Right, Right Out of the Gate Hiring for Retention Get It Right, Right Out of the Gate By Russell M. Klosk, SPHR, GPHR Unrelenting Hiring Pressures Global workforces, maturing workforces, baby-boomer retirement waves you don t have

More information

Quantifying HR: Basics of HR Analytics Carrie L. Riggle David B Turetsky

Quantifying HR: Basics of HR Analytics Carrie L. Riggle David B Turetsky Quantifying HR: Basics of HR Analytics Carrie L. Riggle David B Turetsky Contact Information David B Turetsky, HCS ADP, LLC. Vice President, Chief Product Officer, ADP DataCloud Cell: +1 (508) 287-3474

More information

recruitment & human resources organizational analysis review & industry best practices

recruitment & human resources organizational analysis review & industry best practices recruitment & human resources organizational analysis review & industry best practices About the Authors David Szary David is a leading authority on developing radical, just-in-time recruitment solutions

More information

mysap ERP Talent Management Dr. Christian Acosta-Flamma

mysap ERP Talent Management Dr. Christian Acosta-Flamma mysap ERP Talent Management Dr. Christian Acosta-Flamma The Talent Management Imperative SAP Talent Management Strategy Why SAP for Talent Management Today s Business Environment Today s business challenges

More information

Deloitte and SuccessFactors Workforce Analytics & Planning for Federal Government

Deloitte and SuccessFactors Workforce Analytics & Planning for Federal Government Deloitte and SuccessFactors Workforce Analytics & Planning for Federal Government Introduction Introduction In today s Federal market, the effectiveness of human capital management directly impacts agencies

More information

H4 Tackling the Challenges of Implementing Emerging HR Technologies

H4 Tackling the Challenges of Implementing Emerging HR Technologies H4 Tackling the Challenges of Implementing Emerging HR Technologies Tackling the Challenges of Implementing Emerging HR Technologies Arnab Banerjee Agenda The session will cover: moving from in-house resource

More information

Managing and Compensating Staffing Sales Reps

Managing and Compensating Staffing Sales Reps Managing and Compensating Staffing Sales Reps PRESENTED BY Tom Koznik President, Visus Group Presentation Outline I. How To HIRE Sales Reps II. How to MANAGE Sales Reps III. How To COMPENSATE Sale Reps

More information

A Practical Approach to Aligning and Managing Employee Goals

A Practical Approach to Aligning and Managing Employee Goals A Practical Approach to Aligning and Managing Employee Goals By James Harvey A Knowledge Infusion White Paper June 2006 Table of Contents: Executive Summary... 3 Introducing Workforce Alignment... 4 People-Centric

More information

The Components of a Human Capital Management System: How To Be Strategic in Human Resources

The Components of a Human Capital Management System: How To Be Strategic in Human Resources J u n e 2 0 1 4 The Components of a Human Capital Management System: How To Be Strategic in Human Resources Presented by: Mark V. Amato Director of HRIS Services Health & Benefits What Business Leaders

More information

Key Business Drivers. Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Key Business Drivers. Copyright 2013, Oracle and/or its affiliates. All rights reserved. 1 Agenda Business Drivers The Solution Oracle Fusion HCM Hexaware s Offerings The Application Scope Hexaware s VELOCITY Methodology for Cloud Solutions Implementation Implementation Timelines Assumptions

More information

SUSTAINING COMPETITIVE DIFFERENTIATION

SUSTAINING COMPETITIVE DIFFERENTIATION SUSTAINING COMPETITIVE DIFFERENTIATION Maintaining a competitive edge in customer experience requires proactive vigilance and the ability to take quick, effective, and unified action E M C P e r s pec

More information

Forrester s View: HR Market Overview and Trends PEHRS Webinar

Forrester s View: HR Market Overview and Trends PEHRS Webinar Forrester s View: HR Market Overview and Trends PEHRS Webinar Paul D. Hamerman Vice President and Principal Analyst Forrester Research, Inc. November 8, 2011 1 2009 2010 Forrester Research, Inc. Reproduction

More information

A HOLISTIC VIEW OF TALENT How to enhance recruiting by building a talent supply chain. JOHN HEALY

A HOLISTIC VIEW OF TALENT How to enhance recruiting by building a talent supply chain. JOHN HEALY A HOLISTIC VIEW OF TALENT How to enhance recruiting by building a talent supply chain. JOHN HEALY CONTENTS p3 p4 p6 Introduction The problems with forecasts Accessing just-in-time talent p10 Beware the

More information