Digital Acceleration Center Singapore. Inspire. Envision. Transform

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1 Digital Acceleration Center Singapore Inspire. Envision. Transform

2 Responding to what s ahead. Faster. Digital is nothing short of a revolution. With technology lifecycles reducing and an increasingly volatile market, it is more critical than ever that communications, media and technology providers not only anticipate trends and business requirements, but that they expedite their digital services to enable the digital transformation of their customers. Accelerating the entire digital transformation at pace is key to success. With data playing an increasingly dominant role, companies need to strike a delicate balance between significant capital investments, customer expectations for innovation, and margins. This is where the Accenture Digital Acceleration Center in Singapore comes in to help our clients envision their digital future. At speed. Responding to what lies ahead. Faster. Digital transformation is here, it s now, it s here to stay. The operating environment is volatile: things are changing at pace and evolving in ways never before seen. In such dynamic times, digital doesn t just enable business it can create huge strategic advantage for those with the right vision. Our Singapore Digital Acceleration Centre helps navigate your digital journey with sophisticated digital assets and demos, and experts to support you through every phase. From strategy to implementation, Accenture can help you stay ahead of the curve ensuring you are more competitive than ever. Mr. Wong Hwee Lim Managing Director Accenture Digital Acceleration Center Sponsor Singapore 2 3

3 A comprehensive portfolio of solutions Why choose the Accenture Digital Acceleration Center in Singapore? From vision to execution At the Digital Acceleration Center in Singapore we support the end-to-end lifecycle of digital transformation: from developing digital strategies and implementing of digital solutions, to the running of digital processes on our clients behalf. BUSINESS & OPERATING MODELS DATA MANAGEMENT & MONETIZATION SECURITY To help envision this, the Centre includes an integrated portfolio of services, solutions and platforms. Visitors to the Accenture Digital Acceleration Center in Singapore can immerse themselves in: CONSUMER EXPERIENCE BE DIGITAL. GO DIGITAL. SOCIAL & ONLINE CHANNELS VIDEO & CONTENT M2H2M With a comprehensive array of assets and the expertise of industry-leading practitioners, our Center is well equipped to help unleash the power of digital. Access to a Global Network Accenture s global network of Digital Acceleration Centers pioneered many of Accenture s initiatives in mobile, network, video, cloud and virtualization. Our Center here in Singapore leverages this wealth of knowledge and experience to provide a platform for discussion and collaboration. A try before you trust approach Our sophisticated digital capabilities and infrastructure allows us to create proof of concepts for our clients, minimizing adoption risks through first-hand experience. CLOUD & INFRASTRUCTURE ALL IP NETWORK DIGITAL INTEGRATION & TESTING 4 5

4 Success stories Workshops At Accenture we have worked with two-thirds of the world s 50 largest media companies, and 18 of the largest 19 global communications companies are clients. We demonstrate our field-tested experience of delivering successful work in the marketplace through our many credentials. Here are just a few in ASEAN: ABS-CBN Corporation Accenture partnered with ABS- CBN, the Philippines leading information and entertainment conglomerate, to help them adopt the latest technological innovations to meet rapidly evolving customer needs. Delivering digital content online such as news, information and entertainment to its mobile customers is helping ABS-CBN stay ahead of the game expanding their market reach and assisting them to gain a foothold in the rapidly growing telco sector. M1 When M1, a leading full-service provider of mobile and fixed communications services, wanted to transform the web interface for their two million+ customers, they turned to Accenture. The new portal delivers an enhanced experience to ever more techsavvy consumers, increasing online customer interaction while focusing on network quality, customer service and innovation. The resulting streamlined content structure and modern interface has resulted in a 60 percent increase in page views and a 20 percent increase in customer transactions, including pre-ordering and handset purchases. Celcom Celcom, Malaysia s iconic mobile telecommunications provider, looked to Accenture to provide strategic advice and support when transforming the experience of their 10 million prepaid customers. The new integrated customer relationship management (CRM) platform, enabled by Accenture and Oracle, brings customer information together enabling faster and more accurate customer service across Celcom s channels including online, call centers, Blue Cube network of retail stores and authorized dealers. This has enabled Celcom to streamline business processes and improve customer interaction creating a competitive edge enhancing business performance. Your business s goals on center stage With the sheer volume of digital solutions available, understanding which ones are suitable for your business can be daunting. Accenture Digital Acceleration workshops offer the chance to immerse yourself in the all-digital future. Our workshops put your organization on center stage: prepare for a fully hands-on experience, where you can discuss field-tested digital solutions with the engineers that created them, see innovations first-hand, and map out a clear plan of action to achieve your most pressing needs, aligned to long term goals. A workshop can help spark breakthrough ideas, and answer your questions such as: How can we structure for our digital transformation journey? How do we devise a strategy to create value with digital technologies? What s the most appropriate next generation video solution for our business model? How should our network domain transform to support the 100% data journey? How can our organization map its path to the cloud? How can we unlock the full potential of our organization s data? How can social and mobile technologies enhance our customers experience? Attend a workshop here at our Center in Singapore and discover the most effective and innovative processes and technologies to propel your business to the forefront of the digital revolution. 6 7

5 About Accenture Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, Its home page is Contacts For more information on how the Accenture Digital Acceleration Center in Singapore can help you meet the challenges of the age of convergence and set you on the path to high performance, contact: Mr. Wong Hwee Lim Managing Director Accenture Digital Acceleration Center Sponsor hwee.lim.wong@accenture.com Mr. Farooq Jamil Alvi Manager Accenture Digital Acceleration Center Director farooq.jamil.alvi@accenture.com Copyright 2014 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.