Com X s w revision feature set enhancements

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Bethany Greene
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1 Com X s w revision feature set enhancements Benefits for the Service provider reseller Provisioning and Maintenance TR support Axiros Axess ACS interop System Monitoring Includes a Nagios core suite of distinct system monitoring points providing status of the following system attributes Ports Analogue and ISDN telco and IP trunks Ethernet LAN Health uptime load disk space Access status number of users logged on http access Network service status ppp VPN VLAN ADSL Integrated software package manager Advanced manager features support an available software update checker with a reinstall and fix of broken install Ease of deployment Bulk phone provisioning with spreadsheet input supporting Yealink SNOM and Polycom IP handsets Managed firmware update to Yealink SNOM and Polycom IP handsets SIP ALG Removes one way speech patterns typically caused by certain client firewalls Security Integrated best of breed Linux based Firewall Router Scalable platform Offer your client redundancy and scalability on an existing Com X PBX installation via utilisation of Redundancy Com X PBX provisions IP phone multi line feature supporting handset registration with two or more Com X devices either local or remote Scalability System capacity scales via installation of an additional device Seamlessly provide additional telecoms ports via LAN connection Comma ita devices

users logged on http access Network service status ppp VPN VLAN ADSL Integrated software package manager Advanced manager features support an available software update checker with a reinstall and

2 Benefits for the Client User Improved Customer Service Rev software offers your service provider with the latest platform management tools ensuring they can provide you business with the best customer service giving you absolute communications peace of mind Ease of Use Integrated phone books Local users and imported contacts list Enhanced Heads up Display HUD Includes click to dial from phone book view user presence access to more function buttons for transfer pickup park listen whisper and more Fixed mobile GSM G or LTE router Facilitates easy access to a broadband trunk or offers a backup trunk route when the primary broadband trunk goes down e g copper theft Quality of Experience Class of Service application manages simultaneous voice video and data sharing same broadband IP link Set distinctive ringing on any calling party Inbound call screen pop ups with presentation of caller number friendly name unique Call ID date time Cost Saving Utilise budget trunk feature to set maximum time based utilisation per calendar month for any trunk port Set a Rand based cost budget for any or all users supported via integration with MAN Budget Controller application Reduced cabling costs VLAN management allows IP phone and PC to share a single LAN cable Enhanced User Features Camp on call back Have the PBX establish the call to that elusive user when they eventually become available DISA Extend PBX services to connected remote users Call blocking Import a list of numbers you don t want to hear from Voice Prompts Keep it local with a selection of voices of male and female English South African dialect

phone book view user presence access to more function buttons for transfer pickup park listen whisper and more Fixed mobile GSM G or LTE router Facilitates easy access to a broadband trunk or offers

3 Com X PBX provides RESTful API s allowing a business s IT department to extend its own features using high level web services methodologies HTTP dialler Click to dial integration to client CRM HTTP CDR Call Recording Extract and archival of CDR s and Call Recordings

services methodologies HTTP dialler Click to dial integration to

4 Access to new software applications Call Center Analyser Flexible real time inbound call queue monitoring and reporting engine for the Com X IP PBX Schedule automated report generation and delivery to authorised recipients Real time wall board presenting live Queue history statistics and Agent Status per Queue Hosted Voice Logger Cloud based compliant voice logger for the Com X IP PBX Fully compliant FICA FAIS POPI CPA bit AES encryption All calls securely recorded and backed up Unlimited recording capacity redundant and backed up SSL security access and playback for a web browser

Agent Status per Queue Hosted Voice Logger Cloud based compliant voice logger for the Com X IP PBX Fully compliant FICA FAIS POPI CPA bit AES

5 Software feature set history Major Feature Additions s w revision x discontinued Yealink Polycom IP Phone provisioning Configuration Audit Skype Connect E mail Support voice mail alerts etc ViBE Management System Capacity Monitoring Mitigation SIPp Wireshark Nagios integration Operator Panel FOP UPS Management Proline range Wi Fi Management Outlook Integration click to dial SIP Proxy Registration Support T Fax Call Recording Manager Fail Ban Security Module Integration Major Feature Additions s w revision x in active development and support Protocols PPP PPPoE HDLC IPv Frame Relay Routing NAT NAT traversal Port forwarding SIP ALG Firewall Policy Filters Access Control Lists DMZ Yealink V V IP Phone support incl phonebook support Network Services DDNS DHCP VPN NTP SSH HTTP VLAN IP Phone provisioning spreadsheet enhancements multiline VLAN local or remote servers HTTP Dialer HTTP CDR Call Recording retrieval licensed extensions SNOM IP Phone support Budget Trunk Routing Polycom IP Phone support IOT with MAN Budget Barring TMS Package manager update check and install of s w updates Operator Panel FOP extended phone book and pop ups TR provisioning Axiros ACS IOT Multi Com X Operator Panel support Call Center Analyser Atmos Cloud based Voice Logger Note Rev includes all s w rev features

Registration Support T Fax Call Recording Manager Fail Ban Security Module Integration Major Feature Additions s w revision x in active development and support Protocols PPP PPPoE HDLC IPv Frame

Com.X5 Com.X10 Com.X2. Market SOHO to SMME SMME Enterprise Users Up to 50 Up to 125 Up to 250 Server Specification

Com.X5 Com.X10 Com.X2. Market SOHO to SMME SMME Enterprise Users Up to 50 Up to 125 Up to 250 Server Specification Com.X Comparison Guide Com.X5 Com.X10 Com.X2 Product Image Market SOHO to SMME SMME Enterprise Users Up to 50 Up to 125 Up to 250 Server Specification Maximum G.729 CODEC's Simultaneous Calls Non-volatile