1 Com.X Comparison Guide Com.X5 Com.X10 Com.X2 Product Image Market SOHO to SMME SMME Enterprise Users Up to 50 Up to 125 Up to 250 Server Specification Maximum G.729 CODEC's Simultaneous Calls Non-volatile Memory Capacity Intel Atom E MHz RAM: 512MB Intel Atom E GHz RAM: 512MB Atom D410, 1.6GHz RAM: 1GB Dual Atom, D GHz RAM: 2GB GB SD 16GB SD Optional: 60GB SSD, or 320GB RAID I HDD 60GB SSD Optional: Dual 320GB RAID 1 HDD Dual 320GB RAID1 HDD (optional 750GB) Form-factor Half 19 x 1U 19 x 1U 19 x 1U Multiple 19 x 1U Extensions 2 to 8 analogue (FXS) 2 to 24 analogue (FXS) 8 to16 analogue (FXS) 100's analogue (FXS) Trunks 8 to 16 FXO 100's analogue (FXO) 2 to 8 analogue (FXO) 2 to 24 analogue (FXO) 4 to 8 BRI 4 BRI Multiple BRI 4 to 8 BRI 4 to 8 BRI 1 to 2 PRI 1 PRI Multiple PRI WAN Fixed Wireless Telephony Expansion Ports Mount Dimensions Power Supply Voice Recording X.21 (1984kbps max) GbE 3G, LTE (1 SIMM) - ADSL2+ HSPA+ 21Mbps (850/900/1900/2100 MHz) LTE 100Mbps (800/900/1800/2100/2600 MHz) X.21 (1984kbps max) GbE 3G, LTE (1 SIMM) HSPA+ 21Mbps (850/900/1900/2100 MHz) LTE 100Mbps (800/900/1800/2100/2600 MHz) Unlimited using Comma ita Unlimited using Comma ita Unlimited using Comma ita 4 * 100/1000Base-Tx USB2.0: 2 3 * 100/1000Base-Tx USB2.0: 2 2 * 100/1000Base-Tx USB2.0: 4 1U rack or desk mount 1U rack or desk mount 19 " rack mount (optional 4U or 6U wall mount rack) 225mm x 200mm x 44mm 445mm x 200mm x 44mm 427mm x 200mm x 44mm 12Vdc, 5A via external AC/DC adapter 12Vdc, 5A via external AC/DC adapter 220V, 50Hz & 12Vdc, 5A external AC/DC adapter On device: On device: SSD: 450,000 min (.gsm On device: On device: SD: 100,000 min format), or SSD: 450,000 minutes (.gsm format) 500,000 minutes (.wav format) (.gsm format) HDD: 500,000 min (A-law HDD: 500,000 minutes (.wav format) format) GbE -
2 Com.X Software Release 1.2 Major Feature Additions Yealink & Polycom -Phone provisioning (also from spreadsheet input) Skype Connect ViBE Management Operator Panel (FOP2) Wi-Fi Management Proxy Registration Support Voice Recording Manager Configuration Audit Support (voice mail & alerts, etc) System Capacity Monitoring & Mitigation (p, Wireshark, Nagios integration) UPS Management (Proline range) Outlook Integration (click to dial) T.38 Fax Fail2Ban Security Module Integration Com.X Software Release 1.3 Major Feature Additions Protocols (PPP, PPPoE, HDLC, v4, Frame Relay) Routing (NAT, NAT traversal, Port forwarding, ALG) Firewall (Policy, Filters, Access Control Lists, DMZ) Analogue port By-Pass, FXO-to-FXS (2O2S hardware) Yealink V70 Phone support (& automatic phonebook support) Package manager: check and install of s/w updates Network Services (DDNS, DHCP, VPN, NTP, SSH, HTTP) Budget Trunk Routing HTTP Dialer HTTP CDR & Call Recording retrieval CDR & Call Recording retrieval
3 Com.X Platform Specification Review Feature Com.X5 Com.X10 Com.X2 ita Com.X5 Com.X5 (W) PSTN Interconnect ICASA certified Neotel approved FXO TE-001 certified FXS (3km/REN3) Basic Rate ISDN TBR3 Primary Rate ISDN TBR4 Comma ita support Echo cancellation (h/w based) Adjustable gain Timing (provisioning as well as telco recovery) Vo Interconnect G.711 (A-law/u-law) G.729 (20ms, 30ms, 40ms, 60ms) ILBC G.726 GSM (provider and client) IAX2 (provider and client) ViBE support (CPE) Video codec support WAN Interconnect GSM (3G or LTE) X.21 ADSL2+ Wireless module (on request) Resources (Dual RAID) 320GB HDD 60GB SSD 16GB SD Storage Area Network support External storage support Reliability / Warranty 1 year hardware warranty 1 year software warranty Optional 2 and 3 year hardware warranty
4 Integrated Access Gateway Feature Set Networking Protocols v4 PPP / PPPoE HDLC VLAN Services DHCP client DHCP server DDNS client Configuration via SSH DNS proxy VPN support Configuration via SSH NTP client Secure remote access HTTP remote access Routing Static Routes NAT and NAT traversal Port forwarding ALG Application Level Gateway for and FTP Security Firewall policy Default policy per interface reject/accept incoming packets Access Control Lists Blacklist, whitelist per address and port. Automatic blacklist via fail2ban Outbound/Inbound Filter Specific rules for allow/disallow outbound traffic types override default policy DMZ Allow separate interface for DMZ Traffic Classes ToS Service Classes Traffic Shaping QoS (pending release) Allow specification of multiple traffic classes with different priority and queuing methods Support bandwidth restriction per traffic class Support priority/class assigned based on service or source Support bandwidth restriction per traffic class
5 Gateway Feature Set Call Routing Trunk to trunk routing on all interfaces Back to Back User Agent (B2BUA) client / server Software configurable PRI and BRI NT/TE mode Cause Code Translation Comprehensive monitoring and GUI and command line, real-time call diagnostics tools traces Budget trunk routing Trunk availability on minutes/month basis Software remotely upgrades From Far South Networks repositories Flexible routing. Setup custom routing instances based on A- Number (calling party) /TCP CDR "Gateway compatible" Fax Support Fax origination and termination (FXS) Fax via FXO, BRI, PRI trunks T.38 Security OS authentication (SSH) GUI access control Full access logging Strong password generator White list support (SSH, web & database) User access level configuration Fail2ban integration Database access control Advanced Diagnostics p Wireshark based reporting via Nagios Advanced Features (Routing & PBX) Flexpath supports flexible routing and calling party route matching Advanced Proxy registration Phone registration (2 users only) Emergency call support
6 PBX Feature Set Backup and Restore of Scheduled or manual backups configuration, recordings, voic and CDRs Announcements Barging Call Recording CDR & Recording search and playback CDR (Call detail records) CDR (direct database access) Call-back (programmable destinations) Call Block list import Channel monitoring (spy feature) Class of service (e.g. barring, national, international, internal only, directory, etc.) Conferences Day / night mode Dial patterns (flexible, comprehensive) Directed pick-up Directory / Phonebook Distinctive ringing support (voice mail, alerts) Feature code configuration & enable/disable Call recording file encryption Optional command Forward / Follow me / Divert On busy, unavailable, always Hot Desk support Free devices with extension login Intercom Paging Hold / Transfer Interactive Voice Response / Auto Multiple IVR's chained together attendant Immediate dialling e.g. emergency number Music on hold wav, mp3, upload Music on hold Streaming server / internet Number transformation Paging Parking lot Partitioning / Multi-tenant Pin codes and pin sets (dialling & voice mail) Yealink & Polycom phone provisioning (30 users max) Yealink & Polycom phone Additional Com.X license required provisioning (unlimited) Operator Panel (FOP2 based) Default: 15 users Pin sets (recorded in CDRs)
7 PBX Feature Set (continued ) Queues (static agents, dynamic agents) Queues (announcements, fail-over) Queues (hunting strategies, agent configuration) Recording (inbound, outbound, both) Recording (on-demand, always) Routing (inbound, outbound, prioritised) Ring back (Indication) Ring groups (with pickup) Ring-back to caller or reception during transfer on busy provider support Spy feature Supervisor call access System audit tftp services Time groups / conditions Chaining supported Trunk fail-over Trunk grouping Trunk round robin dialling UPS management Proline range with USB interface Usage Report (call analysis) ViBE management GUI: Upload ViBE license SSH: ViBE command line tool Voic Multiple folders per user Voic blasting Company-wide announcements Web-based configuration GUI Configuration templates for bulk installation (pending) 3 rd Party Applications / Integrations TMS support (TNG, MAN3000, Unison, A2Billing, others) 3 rd party TMS license required Click to Dial Outlook integration (Outcall & AstTAPI) ViBE (QoS) Additional Com.X license required Fax Server application (Hylafax) Additional Com.X license required Smart phone client support (Android, hone, Blackberry ) 3 rd Party license required Operator Panel (FOP2) unlimited users Additional Com.X license required Contact Center Support (Queuemetrics) 3 rd party integration ACD (Vicidial) 3 rd party integration
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