Determine dates with you telecom suppliers so that the new office is online before your move for both Phones and Data connections.

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Determine dates with you telecom suppliers so that the new office is online before your move for both Phones and Data connections."

Transcription

1 IT Office Move - Tips and Check List: Office IT Move Plan Introduction: If you are moving to a New Office and/or Data Center (Cloud), or if this is also a Colocation exercise please note this is a basic outline and should be used as a starting point to build your own Plan for your IT Office Move. In building your IT Office Move plan you should consult with your colleagues from different departments and your suppliers so that their requirements and ides are taken into account. Suppliers may have boundaries, limitations and time constraints that could impact your plan. Often companies plan to undertake IT technology and/or IT Application software upgrades as part of an Office IT Move and these need to be integrated into the plan and change it from a simple backup, shutdown, pack, move, unpack, install and boot up exercise. Office IT Move Preparation and Planning: Survey your Office IT Infrastructure and equipment including, PC s, Workstations, Printers, NAS storage, computer Peripherals (USB speakers, chargers optical disk drivers, etc.) servers, NAS, SAN s Tape Libraries, and Optical Jukeboxes and build a list by location, responsible person and destination in the new office. Next Survey you Software Applications, like SAP, Oracle Financials, Microsoft Dynamics, Quotation system, Warehousing etc. this will then be tagged to the hardware which will affect the classification of the hardware. Survey the suppliers for voice and data connections ( in Singapore this is likely to be Singtel, Starhub, M1, MyRepublic or ViewQuest), consider UPS s ( uninterruptable power supplies and printer cartridges etc., ) If you have a Computer room you may or may not want to move your Racks, Air Conditioning units and UPS s. The Phone system would normally be included in planning this stage. Commission at Network person to design a network schematic and floor layout to locate large and network printers, Computers Servers, racks, UPS s and Air Conditioning units. Equipment in racks requires access at both the front and back of the units. Cabling routes, cable trays, ducting, and Ethernet cables will need to be installed in the new Office\Data Center before the move and continuity testing will be undertaken. Jumper cables should be provisions for the cable management within the racks. Larger Data Center good practice has Server and Networks equipment in different racks. Determine dates with you telecom suppliers so that the new office is online before your move for both Phones and Data connections. Once you have a plan, with most of your dates you can engage with your IT Mover like Superior Movers to assess the volume, discuss the packing, order of IT Equipment removal from the existing office and the order of delivery of PC s, Printers, Servers, Web Servers, NAS and SAN s and Page 1 of 6

2 networking equipment like Internet Gateway modems, Firewalls, routers and managed and unmanaged switches. At this stage you will need to appoint a Project manager for the Office IT move and maybe an internal team to manage the project. As you build the plan you will need to co-opt your suppliers as part of the Project Team to assist in resolving conflicts, identifying holes in the Office IT Move plan and keep the plan status current. The IT Office Move Budget by this stage should be accurate, including a contingency and approved. Contractors and partners agreements should be in place so that the following stage can start. At this stage the IT Mover will want to start labelling computers, servers, NAS and SANS based on order of removal, order of delivery, the location and who to call after start up. Telecoms contractors will need access to the new site and if you are using a Data Center you will need to prepare and have approved clearances for access for your staff and staff of your contractors. There are options, if you do not have an internal person capable of being the Project Manager then you can hire in a Project Manager or Co-opt one from one of your supplier. This may make sense as if more that 50% of your IT servers/it Infrastructure came from a Company like IBM, HP or Dell then they would be familiar with your NAS or SAN;s supplier like EMC or Hitachi and they would know and have contacts from your Telecom Supplier. The last but not least part of the IT Plan is the Contingency Plan. This needs to be thought through in a very logical manner. The first stage is to identify the Application software that is critical to running business with minimal downtime. Typically these are and Sale Quotation systems. However it depends on the company and how these systems have been constructed. Sales and Quotation systems could be part of your financials Systems like SAP, Oracle financials or MS Dynamics or they may be part of an independent system. This would then link to the Computer Hardware and the tagging you did previously, which then could be damaged in transit or if a hard disk goes out on boot up. So you need to answer how you would recover. You need to know what server is the back up for critical Applications or who has the new Hard Disk and the back up on which type of media and will it work on a different server? Disposal is another topic that can be added to the IT Move Plan. Often equipment that has been made redundant, perhaps the equipment is End of Life or the company changes the way IT services are provided internal. At this stage the timing of the Trucks, the route and the recovery plan should a truck break down or be involved in an accident is reviewed. By now you should be ready to move. Page 2 of 6

3 Office IT Move Packing Up: For a small Office IT Moves the mover will probably do it all including furniture, office equipment etc. The IT equipment will be disconnected and the cables, keyboard, mouse etc. will be bagged and the IT Mover will execute to plan. For larger IT moves PC s maybe disconnected and cables, keyboard and other peripherals bagged by the users. Typically IT contractors disconnect the servers, printers, UPS s, the SAN s, NAS and other equipment. Space for packing should be allocated for the Packers so that bubble wrap and other materials are close to tables etc. Also IT Equipment is packed on trollies for the order or sequence required at the delivery end. Space is required to marshal these loaded trollies with IT Equipment A good plan has everyone in place just as the first servers are shutdown, normally after the backups are complete. The project manager will make available systems to the IT Mover as they are shut down and depending on the volume of equipment there may be one or multiple trucks and several trips. Truck journeys need to be timed and monitored to the plan. Based on truck arrival times, resources will be made available in the new Office premises for the IT and for installation of computers in a computer room or at the Cloud Data Center. Office IT Move unpacking and Booting up: Normally in Singapore Racks are not moved. New Racks are installed in the new Data Center and the IT servers, firewalls, routers, NAS storage, SAN storage and other IT Infrastructure equipment is slotted into the racks that are preconfigured in the planning stage. The IT equipment is pre-labelled to the slot. Subject to Customer, new power cables and Ethernet cables may be used at the new site Computer Room or at the Data Center. Typically the Movers location the Office Computer PC s, Servers Networking Equipment, Printers etc are located in the office and then the IT contractor will reconnection and boot up. In the case of problems on boot up there is a process pre agreed in the planning stage and may involve, maintenance contracts from the equipment manufacturer/suppliers and/or spares and the use of backups. Sign Off Documentation: The Office IT Mover will have some form of Sign Off procedure and documentation. Often this is signed off on the final day. Page 3 of 6

4 Office IT Trends and other IT and ICT Considerations: Often when undertaking and Office move it is an appropriate time to upgrade IT Infrastructure, add new Applications and Servers and/or retire and dispose of old or retired IT applications, computer servers and networking and communications equipment. The following list of Technology is provided to assist in building your Office IT Move plan; a. Servers & Virtualization Virtualization of servers is often a way of achieving a high utilisation of server hardware using either Microsoft s Hyper V or VMware s product it has the added advantage of being able to move Servers and Applications to different hardware assisting up time in the case of hardware failure and for Disaster Recovery situations There could be financial benefits if you could reduce the number of servers racks from two to one in a Data Center. This could be worth adding to your checklist b. Internet The internet has changed dramatically. Speed has increase in recent years in Singapore from less than 1 Mbps to 1 Gbps with connection to the fibre infrastructure in Singapore. Also some companies are looking to a redundant link to keep their operation up in the event a line is taken out. So Internet capacity and performance is worth review. In Singapore you may need to check if your new site is fibre ready with your Telecom or ISP. c. Networking Wiring Wiring is faster and cheaper if you install it in a new office before staff move into the new office. Fixed cabling later can cause disruptions to the office operation if it is required later. Each workstation in the new office needs to be reviewed for desktop connection, laptop connection, a desktop printer and WiFi access. Depending on your office you will require a Phone and maybe TV s and Audio Visual equipment connections. Typically the minimum to each workstation is two Cat 5e or Cat 6 cables. Note that all wiring that should have a labeling system d. Wireless WiFi Wireless or WiFi is now cheap, efficient and fast enough to handle a normal office load for Data work. If you have people with high voice capacity load then you may want to study the load requirements separately. Page 4 of 6

5 There are several systems that provide multiple wireless access software for continuous access and these again should be reviewed as part of you plan. The rule of thumb is one WiFi access point per 2000 square feet e. Phones analogue and VOIP Phones and Computers are similar in the architectural design but the technology for phones is different enough that you would use a specialist contractor to implement and support Moving phones can require significant interaction with the Telco and so allow time to coordinate the arrangements. Phones system have significant configuration requirements and this should be discussed with the supplier. If you move from Analogue to Digital you will need to use different handsets. One of the trends is to move from an analogue phone system to a VOIP ( Voice over IP ) system and then operate you phones on your data network. This is possible in small office if you internal LAN is operation at 100 Mbps or higher. However if your network load is indeterminate, your phone traffic is high it may be that you should run a separate VOIP Cat 5e or Cat 6 Network. This increase your cable requirements and so consider this aspect when building your plan. f. Meeting and Board Rooms Audio Visual Systems Meeting Rooms and Board rooms are set up with a range of Audio Visual equipment and the general office may require Smart TV s for the provision of real time business intelligence or for providing general information for staff. There are specialist suppliers in this sector with specific equipment designed for meeting rooms and you should consider a meeting should you have Board and meeting room A/V requirements. g. Access Control and CCTV/Video Surveillance Access control may be required where you require staff to swipe an access card and/or they use passwords or biometrics for access to the office and certain rooms, like the Computer Server room. Access control is often required if you have multiple access points. Along with access control many companies consider CCTV/Video Surveillance when specific area s like receptions desks, door access internal views and external views, in retails stores the POS terminal is normally monitored and often car park areas especially if staff work round the clock. Add to you plan if required h. Recycling and/or Disposal If in the course of you IT Office Move you have upgrade and virtualised you may find that you have equipment that can be recycled. This could be internally for the next IT Application project or as dedicated backup. Page 5 of 6

6 If it is excess to requirement, then you need to contact an electronics recycling company that knows how to dispose of electronic equipment. The IT Mover will know these companies or may handle as part of their operation. Key is handling the disks. They are normally removed degaussed and then destroyed. Alternatively these days the disks can be wiped before that are released for disposal using software tools. Often customers require that the disks be removed and a sharp implement be driven through the disk to physically destroy the device. i. Upgrades Just the time While some would not want to undertake project upgrades and new projects during an Office IT Move. It often makes sense. This will create timing and critical points in the IT Move plan. However with adequate planning and the right people it will normally all be completed on time. Just to close this document with the starting point. This paper is a Check List for an Office IT Move and you should use it to build your company s plan. Page 6 of 6

ICT budget and staffing trends in the UK

ICT budget and staffing trends in the UK ICT budget and staffing trends in the UK Enterprise ICT investment plans to 2013 January 2013 TABLE OF CONTENTS 1 Trends in ICT budgets... 1 1.1 Introduction... 1 1.2 Survey demographics... 1 1.3 IT budget

More information

IT Relocation Checklist

IT Relocation Checklist This IT Relocation Checklist will help you prepare & manage your entire IT Relocation safely, efficiently and without disruption to services. Your IT & Telecom Solution Provider IT Relocation - the importance

More information

Contact us for a free consultation today! 630-936-4045 officemove@aie195.com

Contact us for a free consultation today! 630-936-4045 officemove@aie195.com IT Relocation Schedule Moving offices? Often, relocating your IT infrastructure can be one of the most daunting aspects of the move, and it s also the most critical to business continuity. Servers, PCs,

More information

ICT budget and staffing trends in Healthcare

ICT budget and staffing trends in Healthcare ICT budget and staffing trends in Healthcare Enterprise ICT investment plans November 2013 ICT budget and staffing trends in Healthcare P a g e 1 www.kable.co.uk / The id Factor Ltd / + 44 (0) 207 936

More information

IT Checklist. for Small Business INFORMATION TECHNOLOGY & MANAGEMENT INTRODUCTION CHECKLIST

IT Checklist. for Small Business INFORMATION TECHNOLOGY & MANAGEMENT INTRODUCTION CHECKLIST INFORMATION TECHNOLOGY & MANAGEMENT IT Checklist INTRODUCTION A small business is unlikely to have a dedicated IT Department or Help Desk. But all the tasks that a large organization requires of its IT

More information

ICT Category Sub Category Description Architecture and Design

ICT Category Sub Category Description Architecture and Design A A01 Architecture and Design Architecture and Design Enterprise & Business Architecture A02 Architecture and Design Information Architecture A03 Architecture and Design Solution Architecture B Benchmarking

More information

To get started, you will need the following items Product Key Router with firewall capability Network cables

To get started, you will need the following items Product Key Router with firewall capability Network cables Quick Start Guide Windows Small Business Server 2011 Standard Installing Your New Server Depending on how your server came from the manufacturer, your set up steps are slightly different. Follow the instructions

More information

Supporting SUCCESS. premier. computers. Your

Supporting SUCCESS. premier. computers. Your Supporting Your SUCCESS premier computers We are your IT department. We re a team of friendly engineers based in Southend on Sea, and we love technology. We realise you might not, and that s why we re

More information

CenSus ICT Strategy (2012 2015)

CenSus ICT Strategy (2012 2015) CenSus ICT Strategy (2012 2015) Date: September 2012 Version: 5.0 Version Control Amendment History including Author: Version Date Author / Amendment History 1.0 Draft 30 th August 2012 Graham Crossingham

More information

NOS for Network Support (903)

NOS for Network Support (903) NOS for Network Support (903) November 2014 V1.1 NOS Reference ESKITP903301 ESKITP903401 ESKITP903501 ESKITP903601 NOS Title Assist with Installation, Implementation and Handover of Network Infrastructure

More information

What the student will need:

What the student will need: COMPTIA SERVER+: The Server+ course is designed to help the student take and pass the CompTIA Server+ certification exam. It consists of Book information, plus real world information a student could use

More information

Voice Over IP (VoIP)

Voice Over IP (VoIP) Voice Over IP From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their running costs. Voice

More information

Server must be connected to the internet via high-speed internet connection.

Server must be connected to the internet via high-speed internet connection. Server Based System Requirements Database Server Component / Number of users 1-10 Users 11-25 Users 28-50 Users Processor Recommended 4 Cores 6 Cores 8 Cores Processor Minimum 2 Cores 4 Cores 6 Cores Memory

More information

Technical Glossary from Frontier

Technical Glossary from Frontier Technical Glossary from Frontier A Analogue Lines: Single Analogue lines are generally usually used for faxes, single phone lines, modems, alarm lines or PDQ machines and are generally not connected to

More information

Office IT Relocation. Chaos or Order? Revision 1.2

Office IT Relocation. Chaos or Order? Revision 1.2 Chaos or Order? Revision 1.2 Morris W. Stemp, CPA, MBA Stemp Systems Group 11/1/2012 Office IT Relocation Chaos or Order? Are you planning an office move? Have you considered all the IT issues necessary

More information

1. IT & TELECOMS RELOCATION PLANNING

1. IT & TELECOMS RELOCATION PLANNING Getting the IT & Telecoms part of an office move right can be the most challenging part of any office relocation - which is why it merits specialist attention. This essential IT & Telecoms Checklist will

More information

JT Fibre is here What to expect as a new JT Fibre customer

JT Fibre is here What to expect as a new JT Fibre customer JT Fibre is here What to expect as a new JT Fibre customer Congratulations on connecting to the new JT Fibre Network This next generation technology will ensure we all have the communication services we

More information

VoIP Survivor s s Guide

VoIP Survivor s s Guide VoIP Survivor s s Guide Can you really save $, improve operations, AND achieve greater security and availability? Presented by Peggy Gritt, Founder and CEO of the VoIP A non-biased organization for the

More information

Superfast Business Wales. Are you prepared for the arrival of superfast broadband?

Superfast Business Wales. Are you prepared for the arrival of superfast broadband? Superfast Business Wales Are you prepared for the arrival of superfast broadband? Superfast Business Wales Broadband and business Contents What exactly is superfast broadband?... 4 How fast is superfast?...

More information

Superfast Business Wales. Are you prepared for the arrival of superfast broadband?

Superfast Business Wales. Are you prepared for the arrival of superfast broadband? Superfast Business Wales Are you prepared for the arrival of superfast broadband? Superfast Business Wales Contents What exactly is superfast broadband?... 4 How fast is superfast?... 5 What will superfast

More information

Transport and Security Specification

Transport and Security Specification Transport and Security Specification 15 July 2015 Version: 5.9 Contents Overview 3 Standard network requirements 3 Source and Destination Ports 3 Configuring the Connection Wizard 4 Private Bloomberg Network

More information

SECURITY SUMMIT 06/06/2013 Roma STORAGE FORENSICS. Litiano Piccin (NCDA-NCIE/SAN) litiano@studiopiccin.it

SECURITY SUMMIT 06/06/2013 Roma STORAGE FORENSICS. Litiano Piccin (NCDA-NCIE/SAN) litiano@studiopiccin.it SECURITY SUMMIT 06/06/2013 Roma STORAGE FORENSICS Litiano Piccin (NCDA-NCIE/SAN) litiano@studiopiccin.it 1. Introduction: SAN vs NAS. 2. SAN. 3. NAS. 4. SNAPSHOT. 5. Data Acquisition. INTRODUCTION STORAGE:

More information

Uninterrupted Internet:

Uninterrupted Internet: Uninterrupted Internet: Maximizing Revenue and Minimizing Business Risk with 3G/4G Failover White Paper Page 1 Table of Contents Executive Summary... 3 Considering The Options: Upgrades, Redundancy and

More information

Capabilities Statement

Capabilities Statement Capabilities Statement AS OF JANUARY 1, 2012 8(a) Minority Owned Business / SDB Certified Michigan Minority Business Development Council GSA Contract Holder Brief Synopsis CORE NAICS CODES: 423430 518210

More information

Voice over Internet Protocol (VoIP)

Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their

More information

MSP Service Matrix. Servers

MSP Service Matrix. Servers Servers MSP Service Matrix Microsoft Windows O/S Patching - Patches automatically updated on a regular basis to the customer's servers and desktops. MS Baseline Analyzer and MS WSUS Server used Server

More information

Information Technology Department Annual Report

Information Technology Department Annual Report Information Technology Jeff Terry Beavercreek Township 12/31/ Department Overview Beavercreek Township s IT department is responsible for providing IT support as well as network Availability, Integrity,

More information

NETWORK-ATTACHED STORAGE FOR THE GROWING SMALL BUSINESS

NETWORK-ATTACHED STORAGE FOR THE GROWING SMALL BUSINESS WHITE PAPER NETWORK-ATTACHED STORAGE FOR THE GROWING SMALL BUSINESS Introduction 2 The Solution: NAS 2 What to Look For 4 Iomega NAS Solutions 5 Conclusion 6 FEBRUARY 2009 Small businesses are grappling

More information

TAXONOMY OF TELECOM TERMS

TAXONOMY OF TELECOM TERMS TAXONOMY OF TELECOM TERMS Prepared by TUFF Ltd This short taxonomy is designed to describe the various terms used in today s telecommunications industry. It is not intended to be all embracing but to describe

More information

ICT Disaster Recovery Plan

ICT Disaster Recovery Plan Dronfield Henry Fanshawe School Policy No: S33 ICT Disaster Recovery Plan Revision No: 1 Date Issued: September 2012 Committee: Author: Statutory RDD Date Adopted: September 2012 Minute No: 12/20 Review

More information

AL RAFEE ENTERPRISES Solutions & Expertise.

AL RAFEE ENTERPRISES Solutions & Expertise. AL RAFEE ENTERPRISES Solutions & Expertise. Virtualization Al Rafee has strategically made substantial investment in building up a large end to end portfolio of Virtualization across the entire IT infrastructure

More information

IT Assessment Report. Prepared by: Date: BRI Works www.bri.works 321 East Main Street, Suite 200 Charlottesville VA 22902 434.951.

IT Assessment Report. Prepared by: Date: BRI Works www.bri.works 321 East Main Street, Suite 200 Charlottesville VA 22902 434.951. IT Assessment Report Prepared by: Date: BRI Works www.bri.works 321 East Main Street, Suite 200 Charlottesville VA 22902 434.951.7979 Table of Contents Executive Summary 3 IT Summary 3 Assessment Goal

More information

The evolution of data connectivity

The evolution of data connectivity Leveraging the Benefits of IP and the Cloud in the Security Sector The CCTV and alarm industry has relied on analogue or Integrated Services Digital Network (ISDN) communications to provide data connectivity

More information

Compulogics, USA Hdqs: 675 Trout Lake Dr. Sanger, CA 93657 Sales: (559) 291-7222 info@pclogics.com

Compulogics, USA Hdqs: 675 Trout Lake Dr. Sanger, CA 93657 Sales: (559) 291-7222 info@pclogics.com Cloud Hosting Application Management Web and Email Services Co-location services IT Resource Planning Business Continuity Compulogics, USA Hdqs: 675 Trout Lake Dr. Sanger, CA 93657 Sales: (559) 291-7222

More information

Small Business Server Part 1

Small Business Server Part 1 Small Business Server Part 1 Presented by : Robert Crane BE MBA MCP director@ciaops.com Computer Information Agency http://www.ciaops.com Agenda Week 1 What is SBS / Setup Week 2 Using & configuring SBS

More information

City of Coral Gables

City of Coral Gables City of Coral Gables Information Technology Department IT TECHNICAL SUPPORT DIVISION Infrastructure Upgrade Plan Systems, Applications, Network, and Telecommunications Infrastructure OVERVIEW Last revision:

More information

Quick Start. Nighthawk X8 AC5300 Tri-Band WiFi Router Model R8500. Package Contents. NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA

Quick Start. Nighthawk X8 AC5300 Tri-Band WiFi Router Model R8500. Package Contents. NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We

More information

1. THE BIG DECISIONS THAT NEED TO BE MADE EARLY NOTES

1. THE BIG DECISIONS THAT NEED TO BE MADE EARLY NOTES Any office move requires a great deal of planning and careful thought beforehand - and strong commitment all round, both before and during the move. This definitive Moving Office Checklist covers every

More information

SMALL BUSINESS OUTSOURCING

SMALL BUSINESS OUTSOURCING SMALL BUSINESS OUTSOURCING PCs on Lease 24X7 Remote Supports Professional Fees Service Level Agreement SMALL BUSINESS OUTSOURCING (SMO) CONNECTING YOUR BUSINESS TO THE TECHNOLOGY RESOURCES YOU NEED Implement

More information

Senior Network Administrator Page 2

Senior Network Administrator Page 2 Long Beach Community College District CLASS SPECIFICATION Senior Network Administrator Date Adopted: May 22, 2006 FLSA Status: EEOC Job Category: Union Representation: Non-Exempt Professionals Represented

More information

Chapter 15: Advanced Networks

Chapter 15: Advanced Networks Chapter 15: Advanced Networks IT Essentials: PC Hardware and Software v4.0 1 Determine a Network Topology A site survey is a physical inspection of the building that will help determine a basic logical

More information

Network Design. Yiannos Mylonas

Network Design. Yiannos Mylonas Network Design Yiannos Mylonas Physical Topologies There are two parts to the topology definition: the physical topology, which is the actual layout of the wire (media), and the logical topology, which

More information

IT Networking and Security

IT Networking and Security elearning Course Outlines IT Networking and Security powered by Calibrate elearning Course Outline CompTIA A+ 801: Fundamentals of Computer Hardware/Software www.medallionlearning.com Fundamentals of Computer

More information

Backup Solutions with Open-E Data Storage Software (DSS V6)

Backup Solutions with Open-E Data Storage Software (DSS V6) Solutions with Open-E Data Storage Software (DSS V6) Software Version: DSS ver. 6.00 up40 Presentation updated: September 2010 Different s opportunities using Open-E DSS The storage market is still growing

More information

Secure, Compliant and Flexible Cloud Services

Secure, Compliant and Flexible Cloud Services www.ricohidc.com Secure, Compliant and Flexible Cloud Services Key to continuous success is EVOLUTION RICOH CLOUD SERVICES - Next Generation Cloud Services Our ISO 27001 certified datacenters provide wide

More information

Introduction. Network Basics. Workstations. Server. Hub

Introduction. Network Basics. Workstations. Server. Hub Introduction If you re planning to use eivf soon, you may want to install a computer network to improve access to your eivf Provider Portal from any PC in your office. This paper provides information you

More information

Remote Access Details

Remote Access Details Practice Name: Hardware Supplier and Support Organisation Name: Contact Name: This document contains important information regarding the configuration and ongoing use of your hardware and software. It

More information

Advanced Diploma In Hardware, Networking & Server Configuration

Advanced Diploma In Hardware, Networking & Server Configuration Advanced Diploma In Hardware, Networking & Server Configuration Who should do this course? This course is meant for those persons who have a dream of getting job based on Computer Hardware, Networking

More information

TELUS Business Connect Customer Onboarding Guide. How to successfully set up your service

TELUS Business Connect Customer Onboarding Guide. How to successfully set up your service TELUS Business Connect Customer Onboarding Guide How to successfully set up your service Contents The onboarding process............ 2 Network readiness.............. 3 Web registration...............

More information

GCSE Computing A451 Unit 6.1 Networks

GCSE Computing A451 Unit 6.1 Networks Candidates should be able to: a. Explain the advantages of networking stand-alone computers into a LAN b. Describe H/W needed to connect stand-alone computers into a LAN, including hub/switches, wireless

More information

ACME Enterprises IT Infrastructure Assessment

ACME Enterprises IT Infrastructure Assessment Prepared for ACME Enterprises March 25, 2014 Table of Contents Executive Summary...2 Introduction...2 Background...2 Scope of IT Assessment...2 Findings...2 Detailed Findings for Key Areas Reviewed...3

More information

Network Documentation Checklist

Network Documentation Checklist Network Documentation Checklist Don Krause, Creator of NetworkDNA This list has been created to provide the most elaborate overview of elements in a network that should be documented. Network Documentation

More information

Villiers High School ICT Department Job Description

Villiers High School ICT Department Job Description Villiers High School ICT Department Job Description Position Title: Responsible To: Salary: IT Manager Head of ICT (Curriculum) TBC General Function The IT Manager is responsible for ensuring the school

More information

Using AnywhereUSB to Connect USB Devices

Using AnywhereUSB to Connect USB Devices VMWARE TECHNICAL NOTE VMware ESX Server Using to Connect Devices Digi International s Remote I/O Concentrator is a remote networking solution that utilizes over IP technology, called RealPort, to enable

More information

IP Video Surveillance

IP Video Surveillance IP Video Surveillance Solutions and Services Wireless IP PDA Administration Wireless Access Point Viewer Remote Control IP Video Server IP Network Alarm Management Video Recording Analog Video Server Access

More information

Position Type: Risk: The Technical Support Officer role is a broad banded position covering Grade 5 to Grade 10.

Position Type: Risk: The Technical Support Officer role is a broad banded position covering Grade 5 to Grade 10. Position Title: Technical Support Officer Grade: G8 G10 Position Type: Permanent Full Time: Branch: Information Systems Hours: 35 hours per week Based on: 35 hr/week 38 hr/week Division: Corporate Support

More information

Upper Perkiomen School District

Upper Perkiomen School District Upper Perkiomen School District Network Infrastructure Review Executive Summary Prepared by 1001 James Drive, Suite A15 Leesport, PA 19533 610 916 9400 www.jlrconsulting.com Date: March 10, 2015 Report

More information

Network Technology (10101)

Network Technology (10101) Network Technology (10101) Rationale Statement: The goal of this course is to help students recognize the significant impact of computer networking in their lives. Virtually any career involves the use

More information

Traditionally, a typical SAN topology uses fibre channel switch wiring while a typical NAS topology uses TCP/IP protocol over common networking

Traditionally, a typical SAN topology uses fibre channel switch wiring while a typical NAS topology uses TCP/IP protocol over common networking Network Storage for Business Continuity and Disaster Recovery and Home Media White Paper Abstract Network storage is a complex IT discipline that includes a multitude of concepts and technologies, like

More information

Electronic Health Records Are You Ready?

Electronic Health Records Are You Ready? Electronic Health Records Are You Ready? By Kari Lidstone, Network Engineer for MMIC Health IT This paper will discuss the areas of implementation that need to be reviewed before the transition onto an

More information

CLASS SPECIFICATION Systems Support Analyst I

CLASS SPECIFICATION Systems Support Analyst I San Diego Unified Port District Class Code: B837-UE03 CLASS SPECIFICATION Systems Support Analyst I FLSA Status: EEOC Job Category: Classified: Union Representation: Exempt Professionals No Unrepresented

More information

Product Overview. UNIFIED COMPUTING Managed Hosting Compute Data Sheet

Product Overview. UNIFIED COMPUTING Managed Hosting Compute Data Sheet Product Overview Interoute provide our clients with a diverse range of compute options delivered from our 10 carrier-class data centre facilities. Leveraging our extensive and diverse next generation IP

More information

GENERIC JOB DESCRIPTION - SCHOOLS

GENERIC JOB DESCRIPTION - SCHOOLS GENERIC JOB DESCRIPTION - SCHOOLS Job information as shown on organisation chart Job Title: Senior IT Technician Organisational information: Responsible to: Data Manager Post No: GEN75 Grade: HC6 Dimensions:

More information

SAN MATEO COUNTY OFFICE OF EDUCATION

SAN MATEO COUNTY OFFICE OF EDUCATION SAN MATEO COUNTY OFFICE OF EDUCATION CLASS TITLE: NETWORK ENGINEER BASIC FUNCTION: Under the direction of the Manager, Network Services, perform a variety of highly complex and specialized activities involved

More information

Business Plan: Information Technology Services (ITS)

Business Plan: Information Technology Services (ITS) Business Plan: Information Technology Services (ITS) How does this service contribute to the results identified in the City of London Strategic Plan? A Sustainable Infrastructure A Caring Community Fundamental

More information

EHR Implementation: What you need to know to have a successful project: Part 2. Bruce Kleaveland President Kleaveland Consulting, Inc.

EHR Implementation: What you need to know to have a successful project: Part 2. Bruce Kleaveland President Kleaveland Consulting, Inc. EHR Implementation: What you need to know to have a successful project: Part 2. Bruce Kleaveland President Kleaveland Consulting, Inc. Learning Objectives: Recognize key EHR hardware & network components

More information

Karen Winter Service Manager Schools and Traded Services 01823 355267 KWinter@somerset.gov.uk

Karen Winter Service Manager Schools and Traded Services 01823 355267 KWinter@somerset.gov.uk Somerset Services to Education Providers 2014-2015 SOUTHWEST ONE TECHNOLOGY SERVICES Service Provider: Southwest One Service Category: Academy Schools - Chargeable Contact: Karen Winter Service Manager

More information

Job Description Information Services Coordinator

Job Description Information Services Coordinator Job Description Position Title: Information Services Coordinator Department: Reports To: Technology & Infrastructure Manager Purpose The Information Services Coordinators role is to ensure the stability,

More information

Introduction to Microsoft Small Business Server

Introduction to Microsoft Small Business Server Summary The aim of this article is to present some basic information about Small Business Server 2003 and how it can fit in with your business. Topics What is Small Business Server? (also known as SBS)

More information

Solutions as a Service N.Konstantinidis Technical Director - MNG

Solutions as a Service N.Konstantinidis Technical Director - MNG Med Nautilus Greece Connected World April 10, 2014 Solutions as a Service N.Konstantinidis Technical Director - MNG MedNautilus Greece Solutions as a Service 2014 SINCE 2002 Data Center Physical Colocation

More information

HELP DESK SUPERVISOR

HELP DESK SUPERVISOR HELP DESK SUPERVISOR Occupational Code: 1551 Salary Range: 28A Status: Classified FLSA: Exempt Established: 7/04 Revised: 11/05 2/06 4/06 NATURE OF WORK: Technical specialized work responsible for supervising

More information

SYSTEM REQUIREMENTS Single User & Red River Software ASP Users (See Specific Info for Tills and/or Meters) are not Supported in RRS

SYSTEM REQUIREMENTS Single User & Red River Software ASP Users (See Specific Info for Tills and/or Meters) are not Supported in RRS SYSTEM REQUIREMENTS Single User & Red River Software ASP Users (See Specific Info for Tills and/or Meters) Microsoft Windows Vista Business or Ultimate (Vista Home Basic and Home Premium not Supported)

More information

13 Courses Quick Guide

13 Courses Quick Guide 13 Courses Quick Guide Microsoft Network Infrastructure 2008 Microsoft Certified Solution Associate (MCSA 2012) MCSE 2012 (Private Cloud) MCSE Server infrastructure 2012 Administering & Configuring Microsoft

More information

Exhibit to Data Center Services Service Component Provider Master Services Agreement

Exhibit to Data Center Services Service Component Provider Master Services Agreement Exhibit to Data Center Services Service Component Provider Master Services Agreement DIR Contract No. DIR-DCS-SCP-MSA-002 Between The State of Texas, acting by and through the Texas Department of Information

More information

An Introduction to SIP

An Introduction to SIP SIP trunking, simply put, is a way for you to accomplish something that you already do, for less money, with equal or better quality, and with greater functionality. A Guide to SIP V4 An Introduction to

More information

Backup and Recovery FAQs

Backup and Recovery FAQs May 2013 Page 1 This document answers frequently asked questions regarding the Emerson system Backup and Recovery application. www.deltav.com May 2013 Page 2 Table of Contents Introduction... 6 General

More information

Choosing the right Internet solution for your business.

Choosing the right Internet solution for your business. Choosing the right Internet solution for your business. Choosing the right Internet solution for your business. Let s face it, when it comes to the Internet it s all about speed and reliability. Slow connections

More information

MN-700 Base Station Configuration Guide

MN-700 Base Station Configuration Guide MN-700 Base Station Configuration Guide Contents pen the Base Station Management Tool...3 Log ff the Base Station Management Tool...3 Navigate the Base Station Management Tool...4 Current Base Station

More information

Office Moves How To Avoid The Hassles!

Office Moves How To Avoid The Hassles! Office Moves How To Avoid The Hassles! Moving office can be a daunting task. And no wonder! The vast majority of business moves run into hitches that with a little forward planning could have been anticipated

More information

Meraki MX50 Hardware Installation Guide

Meraki MX50 Hardware Installation Guide Meraki MX50 Hardware Installation Guide January 2011 Copyright 2010, Meraki, Inc. www.meraki.com 660 Alabama St. San Francisco, California 94110 Phone: +1 415 632 5800 Fax: +1 415 632 5899 Copyright: 2010

More information

BT Versatility Broadband Module

BT Versatility Broadband Module Compatible with systems Telephony Broadband Module Extend your reach and enjoy fast broadband internet access and use it to make free phone calls between sites* or curb your costs with reduced line rental.

More information

NETWORK ADMINISTRATOR

NETWORK ADMINISTRATOR JOB DESCRIPTION Title: NETWORK ADMINISTRATOR Department: Information Systems Class Code: 1821 FLSA Status: Exempt Effective Date: February 13, 1997 (Rev. 07/2012) Grade Number: 26 GENERAL PURPOSE Under

More information

Switched Ethernet (SW-E) Overview INTRODUCTION SERVICE OFFERINGS ACCESS OPTIONS PROVISIONING SERVICE LEVEL AGREEMENT (SLA) KEY SEGMENT AREA

Switched Ethernet (SW-E) Overview INTRODUCTION SERVICE OFFERINGS ACCESS OPTIONS PROVISIONING SERVICE LEVEL AGREEMENT (SLA) KEY SEGMENT AREA Overview INTRODUCTION SERVICE OFFERINGS ACCESS OPTIONS PROVISIONING SERVICE LEVEL AGREEMENT (SLA) KEY SEGMENT AREA StarHub pioneers in forward-looking technology innovations to enhance ability and connectivity.

More information

Internship Experience Report

Internship Experience Report Internship Experience Report Overview In January 2015, I was offered a great opportunity to participate in the Florida Department of Transportation (FDOT) in their IT Department. The internship consisted

More information

VIRGINIA ASSOCIATION OF COMMUNITY SERVICES BOARDS HIPAA READINESS STEERING COMMITTEE

VIRGINIA ASSOCIATION OF COMMUNITY SERVICES BOARDS HIPAA READINESS STEERING COMMITTEE VIRGINIA ASSOCIATION OF COMMUNITY SERVICES BOARDS HIPAA READINESS STEERING COMMITTEE HIPAA CHECKLIST FOR INFORMATION TECHNOLOGY AND COMPUTER SYSTEMS SECURITY AREA OF CONCERN QUESTIONS Workstations Software/Hardware

More information

MOVING OFFICE CHECKLIST

MOVING OFFICE CHECKLIST MOVING OFFICE CHECKLIST Any office move requires a great deal of planning and careful thought beforehand - and strong commitment all round, both before and during the move. This Checklists assumes that

More information

IMAC/D Service description

IMAC/D Service description IMAC/D Service description June 2012 Content 1. Service Name... 3 2. Service type... 3 3. Business description... 3 4. What is included... 3 5. What is optional/additional... 5 6. Benefits... 5 7. Service

More information

Information Services hosted services and costs

Information Services hosted services and costs Information Services hosted services and costs 1. Overview Information Services (I.S.) has provided a popular hosting service for specialized departmental servers for many years. Servers hosted by I.S.

More information

Axis Technologies Computer Hardware and Electronics Portfolio Categories

Axis Technologies Computer Hardware and Electronics Portfolio Categories Axis Technologies Computer Hardware and Electronics Portfolio Categories SEPTEMBER 2008 Barebone Accessories Barebone Systems Media Center Barebone Systems Mini / Booksize Barebone Systems Bluetooth Headsets

More information

Meraki MX60 Hardware Installation Guide

Meraki MX60 Hardware Installation Guide Meraki MX60 Hardware Installation Guide August 2011 Copyright 2010, Meraki, Inc. www.meraki.com 660 Alabama St. San Francisco, California 94110 Phone: +1 415 632 5800 Fax: +1 415 632 5899 Copyright: 2010

More information

Oregon Enterprise Technology Services Architecture Request for Proposals (RFP) Guidelines

Oregon Enterprise Technology Services Architecture Request for Proposals (RFP) Guidelines Oregon Enterprise Technology Services (ETS) Customer Requests ETS customers issuing RFPs to support application development initiatives often have hardware requirements. Standards and guidelines for equipment

More information

Case Study: Oconomowoc Area School District

Case Study: Oconomowoc Area School District Prepared for CESA #1, Sponsored by Cisco Systems, Inc. Case Study: Oconomowoc Area School District Prepared by Rich Kaestner, CoSN TCO/VOI Project Director March 16, 2008 If a broadband fiber network were

More information

5.2.3 The Service Provider will deliver Level 1 Support Services and Level 2 Support Services for ICT and voice users.

5.2.3 The Service Provider will deliver Level 1 Support Services and Level 2 Support Services for ICT and voice users. 1.1 Package 1: End User Support Services A Desktop Support Services 5.2.1 Desktop support services consist of all that is required to configure, install, operate, maintain and manage the Department s desktop

More information

MCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003:

MCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: MCSE SYLLABUS Course Contents : Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: Managing Users, Computers and Groups. Configure access to shared folders. Managing and Maintaining

More information

Smart Tips. Enabling WAN Load Balancing. Key Features. Network Diagram. Overview. Featured Products. WAN Failover. Enabling WAN Load Balancing Page 1

Smart Tips. Enabling WAN Load Balancing. Key Features. Network Diagram. Overview. Featured Products. WAN Failover. Enabling WAN Load Balancing Page 1 Smart Tips Enabling WAN Load Balancing Overview Many small businesses today use broadband links such as DSL or Cable, favoring them over the traditional link such as T1/E1 or leased lines because of the

More information

SUPERCONNECTED CITIES

SUPERCONNECTED CITIES P a g e 1 Prepared by: Steve Smith MITP MIET MIEEE Technical Director Astro Communications Ltd Date: 04/08/2014 SUPERCONNECTED CITIES Seven Things You Can Do With Your SuperConnected Cities Voucher. P

More information

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS Effective Date: July 1, 2015 I. DEFINITIONS A. Identifying the Correct Job Family This section defines duties performed by positions appropriately

More information

Office Move Checklist

Office Move Checklist Office Move Checklist Plan your entire office move from start to finish with this definitive Moving Office Checklist. It guides you through each step of the planning process and is loaded with top tips

More information

Student Halls Network. Connection Guide

Student Halls Network. Connection Guide Student Halls Network Connection Guide Contents: Page 3 Page 4 Page 6 Page 10 Page 17 Page 18 Page 19 Page 20 Introduction Network Connection Policy Connecting to the Student Halls Network Connecting to

More information

Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc.

Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc. Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc. A commitment to support our clients wherever and whenever they may need

More information