How To Teach Organizational Communication

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1 PROFESSIONAL INTERESTS JOANNE CATTAFESTA, PH.D. University of Kentucky Division of Instructional Communication and Research Lexington, KY I am interested in understanding how relationships enter into individuals career development and career decisions. My interest in relationships brings together two areas in the field of communication: organizational and interpersonal. Specifically, my work considers how to best prepare individuals for successfully entering workplaces where they are likely to confront career opportunities, yet also tight economies and instability. It is within this context that learning the organizational, interpersonal and professional skills necessary to effectively communicate becomes extremely important. EDUCATION Doctorate in Philosophy, October 2007 Rutgers, The State University of New Jersey, New Brunswick, NJ Dissertation Title: Career Development and the Relevance of Relationships Specialization Organizational and Interpersonal Communication Master of Communication and Information Studies, January 2000 Rutgers, The State University of New Jersey, New Brunswick, NJ Specialization Organizational Communication Bachelor of Arts, May 1992 Rutgers, The State University of New Jersey, New Brunswick, NJ Specialization Communication & English ACADEMIC APPOINTMENTS Faculty Lecturer, 2012 Present Division of Instructional Communication and Research, University of Kentucky Assistant Professor, Director of Internships, Instructor, Department of Speech Communication, Southern Illinois University Edwardsville Graduate Assistant, Department of Sexual Assault Services & Crime Victim Assistance, Rutgers, The State University of New Jersey Teaching Assistant, Lecturer, Department of Communication, Rutgers, The State University of New Jersey

2 J. Cattafesta, Ph.D. 2 Graduate Research Assistant, , Department of Information and Library Science, Rutgers, The State University of New Jersey Communication & Health Issues (CHI) Partnership, Rutgers, The State University of New Jersey TEACHING EXPERIENCE Composition and Communication I (University of Kentucky) Lower level undergraduate course, the first of a two course sequence, focused on engaging students in composing and communicating ideas using speech, writing, and visuals. Students developed interpersonal communication, critical thinking, and information literacy skills by exploring what it means to be engaged, twenty-first century citizens. Students practiced composing, critiquing, and revising ideas based on personal experience, observation, and fieldwork in the community, culminating in several discrete projects using oral, written, and visual modalities. Composition and Communication II (University of Kentucky) Lower level undergraduate course, the second of a two course sequence, designed to engage students in composing and communicating ideas using speech, writing, and visuals. Students worked in small groups/teams to explore issues of public concern using rhetorical analysis, compose well-developed arguments and propose viable solutions. Students conducted research and learned to use visual and digital resources both to enhance written and oral presentations and communicate with public audiences. Strategic Business and Professional Communication (University of Kentucky) Upper level undergraduate course focused on preparing students for their careers by developing effective and strategic professional communication skills (integrated written, oral and visual) in interpersonal, employment interview and online environments, small groups/teams and when delivering business presentations. Communication in Interviewing (Southern Illinois University Edwardsville) Upper level undergraduate course focused on teaching students how to develop a resume, form questions, listen, gather information, and effectively present themselves during an interview, and about the job search process in general. Demonstrated ability to counsel and teach students professional communication skills needed for a successful job search. Career Management and Work-Life Integration (Southern Illinois University Edwardsville) Developed curriculum for new graduate level course on career development Graduate course focused on introducing theory and research about career development and management within changing workplaces. Students administered several self-assessments and developed critical competences/skills to successfully manage their career development and work-life integration. Introduction to Organizational Communication (Southern Illinois University Edwardsville and Rutgers, the State University of New Jersey) Lower level undergraduate course focused on teaching skills necessary to function effectively in organizations and appropriate workplace behavior. Topics included: motivation, goal setting, feedback, delegation, resolving conflict, leadership, employee performance and teamwork.

3 J. Cattafesta, Ph.D. 3 Small Group Communication (Southern Illinois University Edwardsville) Lower level undergraduate course focused on teaching students how to apply their knowledge of group communication concepts to a service-learning project. Students worked with a nonprofit organization and developed problem-solving skills by implementing a solution for an organizational challenge (i.e. lack of money, resources, etc.) Organizational Communication (Southern Illinois University Edwardsville and Rutgers, the State University of New Jersey) Upper level undergraduate course that focused on teaching students how to diagnose communication problems in organizations and implement solutions. Students are expected to apply relevant theories to a range of case studies. Interpersonal Communication Skills (Southern Illinois University Edwardsville and Rutgers, the State University of New Jersey) Lower level undergraduate course focused on developing interactional skills in a variety of contexts (family, friendships, romantic and the workplace). Gender and Communication (Southern Illinois University Edwardsville) Upper level undergraduate course focused on how gender roles functioned, how they are created and perpetuated through communication in various social contexts. Survey of Organizational Communication Research (Southern Illinois University Edwardsville) Graduate level course focused on introducing theory and research to develop students understanding of the role communication plays in organizations. Topics included: identity, emotion, gender, control, power, performance, management, leadership, ethics, and teams. Seminar in Organizational Culture (Southern Illinois University Edwardsville) Graduate level course focused on introducing theory and research about the creation, maintenance and transformation of organizational cultures. Students collected and analyzed their own data to describe an organization s culture. Communication and Community (Rutgers, The State University of New Jersey) New service learning course designed with a Civic & Service Education (CASE) Curriculum Grant Upper level undergraduate course that focused on theories of community and how discourse creates or inhibits community within organizations. Students participated in real case studies of organizations. Public Speaking (Rutgers, The State University of New Jersey) Upper level undergraduate course that focused on the principles of public speaking and practice in the composition and delivery, and criticism of several types of speeches. SERVICE ACTIVITIES University of Kentucky Present Division of Instructional Communication and Research Research and External Resources Committee Member ( ) Social Innovation and Outreach Committee Member ( ) Communication and Information Consulting Initiative Committee Member ( )

4 J. Cattafesta, Ph.D. 4 Southern Illinois University Edwardsville (SIUE) Speech Communication Department Director of Internships for Undergraduate and Graduate Students ( ) Teaching Assistant Evaluation Committee ( ) Merit Review Committee for Speech Communication Tenure Track Faculty ( ) Director of Research and Special Projects ( ) Co-Director of the Basic Course (2008) Job Search Committee for the Health Communication position ( ) Job Search Committee for the Interpersonal Communication position ( ) Job Search Committee for the Social Influence position ( ) Job Search Committee for the Communication Generalist position ( ) Job Search Committee for Public Relations position ( , ) Faculty Recommender of Dr. Alicia Alexander - University Teaching Excellence Award (2008) Faculty Senate representative ( , ) College of Arts & Sciences Principle Investigator (PI) of Faculty Morale Research Project (2010) Faculty Morale Committee Member ( ) Promotion & Tenure Ad Hoc Committee Member ( ) Research & Projects Committee Member ( ) Hoppe Award Proposal Review Committee Member ( ) Vaughn Lindsey Award Proposal Review Committee Member ( ) University Formal Four Year Graduate Dean Evaluation Committee member ( ) Internal Graduate Program Review Committee member ( ) Faculty Fellow ( ) Professional Invited Guest Speaker on Effective Workplace Communication: Dealing with Gender and Generational Differences, Illinois Society of Professional Engineers Quarterly Meeting (2011) Career Division Paper and Panel Reviewer, Academy of Management ( ) Gender and Organization Division Paper and Panel Reviewer, Academy of Management ( ) Invited Guest Lecturer on Family Roles and Rules, Department of Speech Communication (2010) Invited Guest Lecturer on Families and Work, Department of Speech Communication (2010) Rutgers, The State University of New Jersey Communication Department Job Search Graduate Student Representative - Health Communication position ( ) Graduate Student Association Representative ( ) University Invited Guest Speaker on Effective Teaching Strategies, Teaching Assistant Project, Graduate School of New Brunswick (2003) Invited Guest Speaker on Teaching in the Social Sciences, Teaching Assistant Orientation, Graduate School of New Brunswick ( ) Invited Guest Speaker on Public Speaking and the TA, Teaching Assistant Orientation, Graduate School of New Brunswick ( )

5 J. Cattafesta, Ph.D. 5 Professional Promoter of the John J. Heldrich Center for Workforce Development Lifelong Learning Initiative, National Governors Association Summit, (2003) Invited Guest Speaker on Speech Writing and Public Speaking for the Transition Program, a precollege preparatory course, University College (2001) Invited Guest Speaker on Advertising and Media Buying, New Jersey Recycling Certification Conference, Office of Continuing Professional Education (2001) Civic and Service Educational (CASE) Volunteer, Sexual Assault Services and Crime Victim Assistance (2001) Invited Guest Speaker on Public Speaking, Red Pine Orientation, Douglass College (2000) Invited Guest Speaker on Keeping It Clean: Writing Press Releases and Pitch Letters, New Jersey Recycling Certification Conference, Office of Continuing Professional Education (2000) SCHOLARSHIP Grant Funded Co-Principle Investigator in How come I do all the work?: A descriptive study of female faculty members perceptions of work-family balance. This grant ($12,000) was funded by Southern Illinois University Edwardsville through the Seed grants for Transitional and Exploratory Projects (STEP) program. Faculty Mentor in How come I do all the work?: A descriptive study of female faculty members perceptions of work-family balance. This grant ($2,400) was funded by Southern Illinois University Edwardsville through the URCA (Undergraduate Research and Creative Activities) Assistant Grant and paid an undergraduate student for three semesters to assist with data collection, transcription, and analysis. Journal Submissions Alexander, A., Cattafesta, J., Ross, M., & Dupy, J. (2014, December). Challenges of and Strategies Used By Faculty Mothers Managing Work and Family. Submitted to Journal of Marriage and Family. Conference Papers and Panels Alexander, A., Cattafesta, J., & Ross, M. (2014, November). Family- and career-friendly in the academy? Paper presented at the National Communication Conference, Chicago, IL. Alexander, A., Cattafesta, J., Ross, M., & Dupy, J. (2013, November). Can Female Faculty Members Have It All?: Challenges of and Strategies Used By Faculty Mothers Managing Work and Family. Paper presented at the National Communication Conference, Washington, DC. Cattafesta, J. L. (2011, April). Why isn t flexibility enough? Organizational initiatives and female faculty s perceptions of work-life (un)balance. Paper presented in (Home)work: Considering balance, boundaries, and basic intersections of work and home. Panel symposium conducted at the Central States Communication Association Conference, Milwaukee, MI. * TOP PANEL * Cattafesta, J. L. (2010, August). The role of working mothers and fathers in balancing work-family and their career development: A meta-analytic review. Paper presented at the Academy of Management Conference, Montreal, Canada.

6 J. Cattafesta, Ph.D. 6 Cattafesta, J. L. (2009, November). Emotions in the workplace during times of change: Reflections on the relationship between the individual and the organization. Paper presented at the National Communication Association Conference, Chicago, IL. Alexander, A. & Cattafesta, J. L. (2009, November). Research in progress: Working mothers and stayat-home mothers perceptions of work-family balance. Proposal presented at the National Communication Association Conference, Chicago, IL. Cattafesta, J. L. (2003, November). The practice of professionalism: Reflection on occupational orientations to work. Paper presented at the National Communication Association Conference, Miami, FL. Cattafesta, J. L. (2003, May). Who am I?: Identity, self and narrative within organizational contexts. Poster session presented at the International Communication Association Conference, San Diego, CA. Cattafesta, J. L. (2003, April). Community in organizations: Theory, discourse and method. Paper presented at The Eastern Communication Association Conference, Washington, DC. Cattafesta, J. L. (2002, April). Contributing to the Greater Good : Enacting community through communication. In J. L. Cattafesta (Chair), Contributing to the Greater Good : The connection between academic communities and social projects. Symposium conducted at the Eastern Communication Association Conference, New York, NY. Cattafesta, J. L. (2002, April). Enacting community through communication. Paper presented at the New Jersey Communication Association Conference, Madison, NJ. Lederman, L. C., Stewart, L. P., Cattafesta, J. L., Goodhart, F., Powell, R, & Laitman, L. (2001, April). Are Rutgers students sure about the RU SURE? Campaign: An interdisciplinary look at the RU SURE? Campaign through the eyes of Rutgers students. Paper presented at the Eastern Communication Association Conference, Portland, ME. Cattafesta, J. L. (2001, March). Intimate violence and computer mediated communication: Creating spaces for women s self- disclosure. Paper presented at the Graduate Student Health Communication Conference, College Station, TX. Scholarly Publications Lederman, L. C., Stewart, L. P., Golubow, M., Goodhart, F. W., Powell, R. L., Lattman, L., & Cattafesta, J. L. (2001). Using debriefing interviews to collect qualitative data on dangerous drinking: A case study. Qualitative Research Reports in Communication, 2(4), Stewart, L. P., Lederman, L. C., Golubow, M., Cattafesta, J. L., Goodhart, F. W., Powell, R. L., & Laitman, L. (2002). Applying communication theories to prevent dangerous drinking among college students: The RU SURE campaign. Communication Studies, 53(4), GRANTS, AWARDS & HONORS Seed Grants for Transitional and Exploratory Projects (STEP) Award, Southern Illinois University Edwardsville, ($12,000).

7 J. Cattafesta, Ph.D. 7 Undergraduate Research and Creative Activities (URCA) Assistant Grant, Southern Illinois University Edwardsville, ($2,400) Graduate Assistantship, Rutgers, The State University of New Jersey, ($15,000 each year) Teaching Excellence Award, Rutgers, The State University of New Jersey, 2003 ($1,000) Margaret Yardley Fellowship New Jersey State Federation of Women s Clubs, 2003 ($3,000) NJAR Educational Foundational Award New Jersey Association of Realtors, 2003 ($4,000) Civic and Service Education (CASE) Curriculum Development Grant, 2001 ($1,000) Graduate Teaching Assistantship, Rutgers, The State University of New Jersey, , , , ($15,000 each year) Johnson & Johnson Fellowship, Rutgers, The State University of New Jersey, ($12,000) Communication Department High Honors, Rutgers, The State University of New Jersey, 1992 Rutgers College Dean s List, Rutgers, The State University of New Jersey, , PROFESSIONAL AND CONSULTING EXPERIENCE Assistant Director, Princeton Center for Leadership Training, Princeton, NJ ( ) Directed and organized three statewide conferences on substance abuse prevention. Corporate Communication Fellow, Johnson & Johnson, New Brunswick, NJ ( ) Conducted an assessment of the organization s culture, networks, leadership, teams, stress and conflict. Public Relations Director, The Bank of Mid-Jersey, Bordentown, NJ ( ) Created and implemented annual promotion schedule, media advertising, tradeshow exhibits, special events, product launches, employee incentive programs and direct mail marketing campaigns. Community Director and Fundraiser, March of Dimes, Cranbury, NJ ( ) Promoted WalkAmerica 1995, March of Dimes leading fund-raiser, through sales presentations to community/business leaders, volunteer recruitment, corporate sponsorship and special events. Marketing and Conference Manager, Cogent Information Systems, Livingston, NJ ( ) Developed, produced and executed direct mail campaigns, multimedia advertising, marketing collateral, tradeshow exhibits and annual conferences for all software products. PROFESSIONAL AFFILIATIONS Academy of Management Association (AOM) International Communication Association (ICA) National Communication Association (NCA)