Desktops in the Cloud: Beyond the Hype

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1 Desktops in the Cloud: Beyond the Hype Building the Next Generation of the Cloud Sumeet Sabharwal, GM, NaviSite 17 th June, 2014

2 Agenda Background context and opportunity Desktop virtualization overview and benefits NaviSite s DaaS solution overview How to get started in your journey 1

3 The Desktop is prime for a major overhaul Tipping point for change is here... OS Data Apps Settings Preferences Expensive Support-heavy Insecure Migration to Windows 7 Increasingly mobile access Tighter IT budgets Pervasive security threats 2

4 Our recent survey validates broad desire to move away from traditional desktops Mindset and adoption 80% NO YES Do you agree that BYOD is the new normal? 45% NO YES Does your company have a BYOD in place? Drivers and sponsors Simplified mgmt Tele/Mobile BYOD Other DR 8% 7% 18% 31% 36% IT Employees Execs Compliance Desktop team 42% 33% 26% 22% 59% Primary motivator for virtualization? Which internal group is driving the change? Barriers and concerns Cost/Price Security Reliability IT expertise Other 4% 28% 41% 49% 67% 5-very 4 90% minimally 5% 5% 22% 29% 39% What are your primary concerns around implementing virtual desktops? How concerned are you about securing enterprise data on employee mobile devices? Note: NaviSite survey published through e-media targeting IT Professionals in July 2013 with 800+ respondents 3

5 Few considerations you should kept in mind when evaluating desktop virtualization Mobility BYOD is an established trend, complimented by an increasingly mobile workforce requiring access to critical assets how are you choosing to address this? Security Do you have an effective security plan for controlling virtualized devices, data, and applications? Are you prepared to address employee churn and changing technologies? Reliability If a disaster hit your business, what is your recovery plan today? Does this comprehensively cover the end user computing side as well? Cost How much of your budget is being devoted to replacing and managing ageing end-user devices? Are you seeking to redeploy this capital to other areas of the business? 4

6 Today s desktop spans across a multitude of delivery and consumption models User App/Data centric Task worker / Admin user Typically require access to few distinct applications Possible shared workstations with consistent users Web Centric Sporadic / Public user Typically require access to few distinct applications Shared / public terminals Desktop Desktop Centric Highly specialized user Ultra high speed in combination with high end graphics Device Centric Technical user Require high-powered devices due to specialized needs Virtual Mobile 5

7 The desktop virtualization journey started a decade ago with VDI Virtual Desktop Infrastructure (VDI): Centralizing desktops into virtual machines that run on data center servers Key Benefits Always-on desktops that are easily managed from a central location Dramatically reduced desktop deployment complexity Improved security and compliance Simplified issue resolution and recovery Genuine Windows client environments that are customizable and instantly accessible anytime, anywhere Client Virtual desktop Servers User data and virtual machine images 6

8 While VDI brought some of the promises to bear, it remains challenging and expensive Mobility Worse Same Better Much better Improved mobility for the end user Diverse array of end-point devices Limited mobility of data center/servers Security Worse Same Better Much better Centrally managed security policies Reduced risk from loss or theft of end-point devices Reliability Same Worse Better Much better Reliability does not increase without significant changes to internal server infrastructure Higher risk of loss due to single point of failure Cost Same Worse Better Much better Substantial upfront cost to set up data center infrastructure (capital intensive) Investments in training and retention of specialized skill to maintain infrastructure 7

9 Opportunity exists to bring desktop virtualization into the Cloud-era No upfront infrastructure expense Pay for usage as you go which is paying for value Higher reliability with redundancy at a lower price point Highly automated, on demand, self-service Reduced time to market Reduced implementation complexity and learning curve Elasticity to scale up or down 8

10 Desktop-as-a-Service (DaaS) marries the advantages of VDI with Cloud VDI Cloud DaaS Anywhere, anytime access Easy to manage Device independence Lower TCO Low cash out = low risk Customer Satisfaction Mobility Security Reliability Cost 9

11 DaaS offers compelling benefits across several areas including reliability and cost Device Independence Physical VDI DaaS Key features Reliability and Availability Data Security Upfront Capital Expense Customer Customer VDI Software Not required SW License Windows Server License SW License SW License Software SQL Server / Data Store SW License SW License Patching and Administration Customer Customer Support and Maintenance Yearly Yearly Servers Customer Customer Storage Customer Customer Hardware Networking Infrastructure Customer Customer Hardware Administration Customer Customer Support and Maintenance Yearly Yearly 10

12 NaviSite s DaaS solution is designed from a ground up with enterprise needs in mind NaviSite s DaaS Solution Customer DaaS Environment ON THE MOVE FIXED TELEWORKERS BRANCH OFFICES PARTNERS & SUPPLIERS Chromebook ipad Desktop iphone Pay as you go Lower TCO Low cash out = low risk DaaS Toolkit DaaS Platform Access Manager (user connections) Desktop Manager (virtual desktop) Resource Manager (infrastructure) Hypervisor (Virtual Machine Monitor) Hardware Management Guest OS Management Physical Infrastructure Server Data Store VDI Software Patching/Administration Data Center Facilities Support Antivirus Patch Management Key Management File Server Management Web Content Filtering Racks Power Cooling Security Servers Storage Networking Hardware Administration 7x24x365 Support ITIL Based Support Systems Certified DaaS Support Personnel 11

13 NaviSite s DaaS solution addresses the needs of the modern enterprise Seasonal & Contract Employees Improve data security & load changes General Desktop Replacement Reduce management effort & TCO Disaster Recovery Include desktops and applications in DR plans NaviSite DaaS POWERED BY VMWARE Remote Offices/ Field Workers Centralize desktop management Mobile Employees Seamless delivery to any device at the desktop or application level Desktop and Application Needs Flexible configuration without sacrificing asset security 12

14 NaviSite s DaaS portfolio is designed around the primary use cases NaviCloud Desktop NaviCloud Sessions Full Skinned RDS ADP Win7/XP Server 2008 R2 Server 2008 R2 Applications NaviCloud Desktop users get: Their own OS instance Dedicated CPU & RAM A persistent desktop NaviCloud Desktop users can: Be a local admin (install apps) NaviCloud Desktop can run: Genuine Windows desktop OS (Full Desktops) Windows Server 2008 R2 skinned as Win7 (Skinned Desktops) NaviCloud Sessions users get: A session on a shared OS instance Shared CPU & RAM A non-persistent instance NaviCloud Sessions users can: Have access to a desktop (RDS) or a select list of apps (ADP) NaviCloud Sessions provides: Win Server 2008 R2 skinned as Win7 13

15 NaviCloud Desktop provides the full desktop experience Key Offering Details NaviCloud Desktop users get: Their own OS instance Dedicated CPU & RAM A persistent desktop NaviCloud Desktop users can: Be a local admin (install apps) NaviCloud Desktop can run: Genuine Windows desktop OS (Full desktops) Windows Server 2008 R2 skinned as Win7 NaviCloud Desktop Full Skinned Win7/XP Server 2008 R2 Primary Advantages Persistent desktop instance: A user s desktop is theirs indefinitely Settings, preferences, and other changes remain at next login A user logs in, saves a file, and logs out; the file is available at next login Experience a full desktop, with access to the desktop itself, applications, resources, and settings all with centralized control IT determines user rights at the desktop level based on corporate policy 14

16 NaviCloud Sessions is designed to provide efficient non-persistent access Key Offering Details NaviCloud Sessions users get: A session on a shared OS instance Shared CPU & RAM A non-persistent instance NaviCloud Sessions users can: Have access to a desktop (RDS) or a select list of apps (ADP) NaviCloud Sessions provides: Win Server 2008 R2 skinned as Win7 NaviCloud Sessions RDS Server 2008 R2 ADP Applications Primary Advantages Non-persistent instance: A user s desktop or application is live just for the session Settings, preferences, and changes will not carry over between logins A user logs in, saves a file, logs out; the file isn t available at next login Two Sessions delivery methods: with access to the desktop or solely applications With RDS a session-based desktop is available to the user With ADP the user only sees provisioned applications and resources 15

17 Our DaaS solutions are designed to address a broad range of scenarios 16

18 Our DaaS solutions are designed to address a broad range of scenarios 17

19 Our DaaS solutions truly deliver on the promise of mobility End Point Devices ipad - DaaS Mobile Client available in the itunes Store Thin clients - all leading vendors are supported Standard PCs access through their preferred web browser or DaaS Client Google Chromebook access via HTML5 18

20 Our DaaS solutions keep the complexity beneath the surface Applications Desktop Management Access Devices Client Focus [OS License] Software Hardware Facilities VDI Software Windows Server License SQL Server / Data Store SW Patching and Administration Support and Maintenance Servers Storage (RAID Protected) Networking Infrastructure Hardware Administration Support and Maintenance Racks Power and Cooling Service Provider Class Data Center NaviSite focus 19

21 Seeing is believing so we have made it extremely easy to get started 1. Drastically Reduce Cost 2. Easy to try Free Trial POC Pre-prod (Paid pilot) Production Highlights Key offering Size On-prem integration Non-persistent (dynamic) skinned server desktops from NaviSite golden images Trial environment in Andover None Persistent (static) skinned desktops from NaviSite golden images Maximum of 2 small, 2 medium & 1 large desktops Corporate applications can be tested through clientbased VPNs Full environment with all the functionality of a production offering Up to 50 desktops Active Directory integration and backhaul connectivity to customer networks Full functionality as defined in DaaS product specifications Full scale Active Directory integration and backhaul connectivity to customer networks Protocols RDP RDP, RGS, Citrix Receiver RDP, RGS, Citrix Receiver RDP, RGS, Citrix Receiver 20

22 The time to act is NOW! Cloud computing is changing the world of IT The current desktop management market is ripe for change VDI was supposed to solve problems it has introduced other issues for most especially cost and complexity DaaS presents a significant TCO saving over VDI No upfront investment in infrastructure No complicated infrastructure to configure and build Centralized support and management No expensive management resources required No hidden costs 21

23 Questions 22

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