How To Develop A Result Oriented Property Maintenance
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- Edmund Underwood
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1 Green Transformable Buildings Symposium 16.June 2010 Working group Result-oriented property maintenance Lecturer Eric Kouters Consultant / Process manager working group ROPM E [email protected] M +31(0)
2 Programme..... Result-oriented property maintenance... Working group... Maintenance strategies for flexible buildings... Green Transformable Buildings Symposium 16.June 2010 Result-oriented property maintenance 2
3 Motives Market developments: One-stop-shopping Total cost-of-ownership Result-oriented agreements/ risk reduction Transparency in agreements Integration of building- and maintenance processes ROPM in Twente Limited to some projects Knowledge with principals and maintenance firms insufficient Knowledge not inherent Theory of ROPM sometimes known, no best practices yet 3
4 Property maintenance Traditionally: Excercise concept maintenance firms as capacity providers only Innovative: Result-oriented property maintenance (ROPM) maintenance firms as chain partners with clear, reliable and verifiable long term agreements Schematic overview of ROPM Performance Initial maintenance maximum quality level actual quality level periodicalperformance measurement and degradation process Continued maintenance minimum quality level desired Time Continued maintenance Activity plan a Activity plan b Activity plan c 4
5 Voorbeeld meetmethode Mate van hechting door ruitjesproef (ISO 2409) 0-1: < 5% 2: 6-15% 3: 16-35% 4: 36-65% 5: >65 5
6 Purpose ROPM Cost reduction (up to 20%, both directly and indirectly) Risk restriction Efficiency improvement Sustainability (materials choice) Quality assurance customer satisfaction Principals remain in charge Roadmap ROPM 1. Complex strategy 2. Global assessment actual quality levels 3. Desired minimum quality levels performance levels 4. Detailed inspections 5. Maintenance scenarios and cost estimates 6. Preferred maintenance scenarios 7. Work out maintenance scenarios / final quotes 8. Agreements 9. Implementation 10. Monitoring results 6
7 Green Transformable Buildings Symposium 16.June 2010 Working group Result-oriented property maintenance Working group Result-oriented property maintenance: part of the regional Pioneering innovation programme started in 2008 approx. 70 participants representing approx. 35 companies (property companies, building constructors, maintenance firms, installers E & M, roofers, consultants) 7
8 Ambitions Excelling group in Twente region Multidisciplinary: engineering, painting, roofing, installations Optimize methodology ROPM Develop towards Result-oriented building Embedding (result-oriented) property maintenance in education on all levels What do we do? Theme groups: Principals Methodology Pilot projects Business case: (financial) advantages Education Marketing 8
9 What do we do? Workshops developing ROPM (per target group) Experience meetings Evaluate pilot projects Graduate research Thematic meetings Conventions on innovative tendering, supply chain, ROPM Pilot projects De Woonplaats Prismare Gem. Almelo Stadhuis AWS Beter Wonen Elzenstraat Universiteit Twente De Vrijhof Stedelijk Wonen De Elfterborgh De Woonplaats Wijkaanpak Pathmos Chr. Wbv De Goede Woning -Vincent van Goghstraat Gem. Almelo Wijkcentrum Goossemaat Green Transformable Building??? 9
10 Together! What can we achieve together??? Green Transformable Buildings Symposium 16.June 2010 Maintenance strategies for flexible buildings 10
11 Together! 1. Integrate maintenance aspects in Green Transformable Buildings Life Cycle approach 2. Knowledge on degradation processes helps developing more sustainable materials helps making the right choices for the future 3. Experimenting will help develop functional specifications Green Transformable Buildings Symposium 16.June 2010 Together we can improve maintenance methodology! 11
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