Sectoring. Geo-planning. Route optimization Coverage analysis Appointment booking. Fleet management Emergency

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1 Geo decision-making Search around function Route optimization Coverage analysis Appointment booking Geo-planning Sectoring Assistance GeoCRM Fleet management Emergency

2 Mobile performance Optimizing movements is one of the main areas in which mobile field forces can improve what they do. Balanced and realistic sectoring, high performing rounds, optimized resource assignment to locations : the efficiency of mobile field forces (sales staff, technicians, delivery people, emergency staff ) depends largely on the way in which they control their space. Geographical optimization solutions deliver productivity increases and savings tailored to the different sectors and mobilityrelated problems. Improved productivity Reducing distances travelled and the associated costs improves productivity by between 10 and 30%. More appointments, fewer movements and unproductive time, simultaneous management of recurring and urgent operations...: operational performance is under control; return on investment is very quick. High quality customer service Optimized movements means optimized service quality and customer satisfaction: assignments completed on time, greater flexibility, tighter call out slots, commitments fulfilled, risk management Values upheld Setting up an optimization project enables the company to establish an emphatically employee-oriented, strong corporate culture: improved managerial efficiency and working conditions, better sharing of the work load, less stress and fewer accidents, lower turn-over... An environmentally responsible approach Fewer kilometres travelled means lower CO 2 emissions and lower fuel consumption. The company's carbon footprint is under control.

3 «Geo-optimization is the use of both geographical information and optimization algorithms to improve organizational and company performance. Geo-optimization solutions make it possible to create optimized call schedules that take account of geographical and operational constraints. «Customers / Prospects Location, opening hours, frequency... Resources Mobile workforce skills, vehicle capacity, working hours, business rules... FIELD ACTIVITIES (deliveries, callouts, sales calls) Activités Real-time logistiques and non-real et time de schedule field service optimization after taking account of the constraints: scheduled calls/deliveries (recurring or one-off, movable or fixed) calls/deliveries to be scheduled (constraint-based, emergency) time slots and available resources (multi-depot, multi-resource) The geographical dimension is optimized simply and transparently the moment the movement decision is made.

4 Control of mobility Embedded within the very heart of the information systems and processes, optimization solutions improve activities before, during and after movements, no matter what the business. Organization Geocoding Sectoring Coverage Scheduling Routes & Diaries Appointment booking Risk management Transport & logistics Optimizing logistic activities (multi-channel distribution, delivery, collection, door-todoor delivery, transporting people...) enables movements to be sequenced at the lowest cost while complying with numerous business constraints: vehicle characteristics, regulations, road constraints... "Savings of just a few euros when transporting a product can have a major impact on the margin and improve the competitiveness of the offering" Casino Group 2,000 routes optimized per month Technical callouts & assistance Geo-planning reduces call out times (after sales service, maintenance, emergency repair, audit...) by between 15 and 40% and optimizes assistance issues (service provider search, incident management) in real-time. Call location and constraint optimization (expertise, clearances...) yield greater efficiency and service quality. "The technicians spend more time with our customers and a bit less time in their car" APC-MGE 30,000 call outs optimized each year

5 More than 500 customers equipped, more than 50,000 mobiles field forces optimized Operations Roadmaps Geo-location Assistance Reporting Tracking Statistics Forecast Sales appointments Sectoring, route itineraries, filling schedules... The geographical component enables considerable optimization of sales activity as a whole and reduces preparation time. Numerous constraints are managed: overnight stays, repeat calls... "Balanced and realistic sales sectors and fewer movements ensure the most comfortable working environment possible for the sales force and optimize sales performance" Berner 1,000 sales personnel optimized Personal services Medical calls, home hospitalisation, delivery and maintenance of medical equipment... The scheduling of personal services is optimized with a view to reducing transport costs and becoming more responsive. Medical teams are better organized on the ground and have more time to spend with their patients. "Apart from significantly increasing the number of call outs and optimizing schedules, geo-optimization enables us to improve patient service" Assistances Médicales Spécialisées 100 optimized technicians

6 The geo-optimization system GEOCONCEPT ensures full optimization of Routing & Scheduling activities: powerful software solutions (operations scheduling and management), add-on modules (resource organization, real-time publishing and analysis), standalone components (dissemination of geo-optimization within existing systems) and a comprehensive range of data ensuring accuracy and reliability. Redistricting Territory Manager for Geoconcept Data cartographic data vector maps and satellite images of different levels of accuracy and geographical coverage... road data traffic speeds, specific transport characteristics: HGV weight restrictions, hazardous substances... commercial data company files, points of interest: hotels, restaurants, car parks Module for optimizing the assignment of mobile forces Optimization solutions Routes optimization TourSolver for Geoconcept Optimization solutions for transport and logistics Scheduling management Opti-Time GeoScheduling and Opti-Time Global GeoScheduling Call and customer service callout scheduling solutions Assistance platform GeoWeb Call Center Geographical optimization solution for call centers

7 Legacy information system GEOCONCEPT' solutions, modules and components readily integrate with different legacy Information Systems (integrated CRM/ERP connectors) and communicate with relational databases and mobile terminals, including: SAP, Sage, Salesforce, Oracle, Microsoft Dynamics, IBM, Infor... Geocoding Geoconcept Universal Geocoder Server Route calculation Geoconcept SmartRouting Server Cartographic display Geoconcept Internet Server Components Web publishing Geoconcept Internet Server Online map publishing solution GeoReporting & Business Intelligence Geoconcept Sales & Marketing Portal Web portal for publishing geo-marketing studies and online reporting Mobility Opti-Time mobile Opti-Time add-on for ios, Android and Windows Phone

8 The GEOCONCEPT commitment To facilitate the rapid deployment of a solution, support it in everyday use and drive its development, a team of consulting engineers and partners, experts in the full range of tools, define and support the project until it is fully integrated with the information system. Preliminary feasibility, pilot and experimentation study Assistance and configuration Training, e-learning and certification Support, maintenance and TMA Our references AUTOMOTIVE Autodistribution, Autovision, Capsauto, Carglass, Michelin, PSA Peugeot Citroën, Norauto, RAC France, Renault, Renault Trucks, Scania... BANKS Crédit Immobilier de France, Crédit Mutuel, Groupe Banque Populaire, Groupe Caisse d Epargne, La Banque Postale, Société Générale HEALTHCARE / MUTUAL COMPANIES Alliance Healthcare, Alliance Santé, Assistances Médicales Spécialisées, Assistance Publique des Hôpitaux de Paris, Groupe Harmonie, IMS Health, Mutualité Française, Mutuelle Bleue, OCP Répartition, Ordre National des Pharmaciens, SOS Médecins... INDUSTRY / SERVICES Bubendorff, Bureau Veritas, Carrières du Boulonnais, COMAP, Culligan, Derichebourg, Eparco, Eurovia, Groupe Saint Gobain, ISS, Kimberly- Clark, Lafarge, Lenôtre, Lyreco, Otis, Randstad, Schneider Electric, Savelys, Selecta, SEW Usocome, SGS, S-Inter, Sodexo, SPIE, TAXIS G7, Veolia Propreté... INSURANCE COMPANIES AXA Assistance, AXA Assurance, Filassistance, Gan Eurocourtage, GMF, Gras Savoye, Groupama, Groupe Henner-GMC, Inter Mutuelles Assistance, MAAF, MAIF MEDIA / LEISURE Affimétrie, Affimext, British American Tobacco, ClearChannel, Dernières Nouvelles d Alsace, JCDecaux, L Alsace, La Française des Jeux, La Montagne, Le Figaro, Mediapost, Midi Libre, Nouvelles Frontières, Ouest-France, SDVP Le Parisien, Sud Ouest REAL ESTATE AKERYS, BNP Paribas Real Estate, CB Richard Ellis, Corio, Coteba, Foncia Entreprise, Hammerson, Laforêt Immobilier, NAI Evolis, Unibail Rodamco RETAILING / FRANCHISES Andros, ATAC, Auchan, Bébé 9, Berner, BHV-Galeries LaFayette, Boulanger, Darty, Carrefour, Casino-Cdiscount, Coca-Cola, France Loisirs, Fnac, Franprix, Intermarché, Intersport, KparK, La Grande Récré, Lapeyre, Leader Price, Leclerc, L Oréal, Media Saturn, Picard, Pizza Hut, Point Soleil, Schiever, S Miles, Système U, Thiriez, Truffaut, Vivarte, Weldom, Wolseley... TELECOMS / POSTAL SERVICES / ENERGY Axione, Bouygues Telecom, Cofely, Distripaq, EDF, Esso, France Telecom, General Electrics, GDF Suez, GRDF, Groupe La Poste, INEO Infracom, LTI Telecom, NC Numéricable, Orange France, Sonatel, Total, Vinci Energie... GEOCONCEPT 2013 For all our latest news, visit