Risk Management in the Public Sector Identify Manage Prevent

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1 Training for auditors and auditees! Practical Seminar Risk Management in the Public Sector Identify Manage Prevent 21 st 22 nd September 2015, Berlin Brochure With experts from: International Atomic Energy Agency (IAEA), Internal Oversight Services UNESCO, Internal Oversight Service Europol, Internal Control Ministry of Finance, Central Audit Service, Ministry of Finance, Dutch Tax and Customs Administration, 1

2 PRACTICAL SEMINAR Risk Management in the Public Sector THERE IS NO SUCH THING AS A RISK-FREE AREA OF ACTIVITY Whether internal or external, strategic, financial, operational or reputational risks these can significantly hinder the work of your public institution. In the current economic and financial context the lack of an adequate approach to risk management is an enormous and real threat to the work of any institution, since nowadays work efficiency and effectiveness in the public sector are more important than ever before. For that reason, it is of extreme importance that public authorities do not rely solely on their intuition in dealing with risks, but use professional formalised risk management as an integral and ongoing part of their general management process. RISK MANAGEMENT IS NOT A CHOICE Professionalised risk management enables organisations to deal with risks in the open and enhances communication with all involved stakeholders. The use of risk management tools and correctly balancing risk and control enables public authorities to make better decisions based on calculated risks and increases the focus on accountability. It supports the execution of the institution s responsibilities and the achievement of its strategic objectives and thus leads to a more effective and efficient control and audit function without an unnecessary and disproportional increase of bureaucracy. It creates a real added value for the quality, efficiency and effectiveness of the work of public institutions. Who is this seminar for? Auditors: Risk managers, project managers, members of audit committees or other risk practitioners dealing with risk management, supervisory, control and audit in public administration at all levels: - International - European - national - regional - local National and regional audit authorities Internal auditors working in public administration on international, European, national and regional level External auditors working for the public administration Consultants and accountants working for the public sector A very good opportunity for me to get acquainted to those aspects of risk management which are relevant for me. Verena Taylor, Director of the Office of the Directorate General of Programmes, Council of Europe 2

3 What will you learn at this seminar? What is risk and what kind of risks do you have to take into account? Why is risk management a key factor for the management process in your organisation and what benefits will it give to you? How does risk management relate to or is useful for internal control and internal audit? How can you set up successful risk management policies, strategies and processes that meet the needs of your institution? What kind of problems or pitfalls can you encounter? What are the risk identification techniques and how to use them in practice? Can risk management contribute to dealing with risks arising from IT-developments such as social media and cloud computing? How can you assess risks according to risk criteria? How should you respond to risks effectively? How can you monitor and report risks and how can you set up an efficient communication procedure? How can you manage risks in public procurements? Masterclass Audit in the Public Sector This Seminar is a compulsory Masterclass seminar for the Masterclass Audit in the Public Sector Your benefits Save money by learning how to modernise your management strategy through initiating or upgrading a successful risk management policy and strategy Become more efficient and effective in your audit work by successfully balancing risk and control Learn how to enhance the added value of your service delivery by implementing simple but effective risk management Benefit from practical experiences of experts from other regions and countries who are already successfully using risk management in their public authorities Practice identifying, assessing, treating, monitoring and reporting risks Consult your individual questions and problems with our experts from both, the auditor and the auditee side Network and exchange experience with colleagues dealing with risk management, supervision, control and audit in public European and international institutions For further Information, please click here. Useful seminar, oriented for the public sector. 3

4 PROGRAMME DAY 1 Risk Management in the Public Sector Registration and Handout of Seminar Material Opening Remarks from the European Academy for Taxes, Economics & Law Welcome Note from the Chairs and Round of Introductions Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Ministry of Finance, Kick-Off Workshop Expectations and Introduction to the Case Study This session gives an introduction about the most common challenges to be considered when dealing with risk management and gives the attendees an opportunity to exchange about their risk management experience so far. Assessment of participants experience in risk management Introduction to the case study: The Berlin Tax Office Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Taxand Customs Administration, Ministry of Finance, Ministry of Finance, Coffee Break and Networking Opportunity ERIK BOERS Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Erik Boers is Senior Advisor to the Central Staff Board Business Operations of Tax Administration, and currently Head of Quality & Risk Management. In his career he has been working in the field of Planning, Finance and Control as Controller, Staff Officer and also as a manager. He is an experienced trainer and project leader. Over the years he specialised in Risk Management and controlling. His purpose is to make Risk Management accessible to all levels of the organisation. He combines this knowledge with vast experience in process redesign, process improvement and in developments such as lean management, administrative logistics, planning and forecasting. ERIK RAVEN Auditor, Central Audit Service, Ministry of Finance, Erik Raven is an expert in financial and operational auditing and works as Auditor for the Central Audit Service under the Ministry of Finance in. Moreover, he has broad trainer experience in risk management for public administration, promoting awareness of the importance of risk management and teaching about the tools for facilitating risk assessments both in and abroad What is Risk and Risk Management? What is risk? What is risk management? Risk management framework principles Risk management cycle: Risk identification, risk assessment, risk mitigation, risk monitoring, risk reporting Risk management models and standards (COSO, PIFC) Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Ministry of Finance,

5 Risk Management for Public Administration Why is it Fundamental? Why take managing risk in public administration seriously? Strategic risk and the role of the board and senior management Setting and communicating risk appetite Limitations and pitfalls of risk management Tuyet-Mai Grabiel, Principal Auditor, Internal Oversight Service, UNESCO Lunch Break and Networking Opportunity Relationship between Risk Management and Internal Audit Assurance frameworks an introduction Risk assurance and the benefit of internal audit Links between risk management, internal audit and internal control. How to avoid interferences? Internal audit A risk based approach Gregor Wewer, Internal Control Coordinator (ICC), Europol Short Refreshment Break Auditor s Approach to Risk and Risk Identification Techniques What is the auditor s approach to risk? Auditor s role in the facilitation of risk management processes in the organisation Relationship between auditors and auditees Participation / Self-assessment Risk identification theory Risk categories (External and internal risks, strategic risks, operational risks, financial risks, reputational risks, other risks) Participation / Self-assessment Presentation of a best practice Ministry of Finance, Coffee Break and Networking Opportunity Dimensions of Assessing Risks Effectively The risk equation Components of a risk map Risk measurement (Impact, likelihood, mitigation, residual risks) Suitable forms of risk registers Carsten Meyer, Director Internal Oversight Services, International Atomic Energy Agency (IAEA) TUYET-MAI GRABIEL Principal Auditor, Internal Oversight Service, UNESCO With 15 years in audit, Tuyet-Mai Grabiel has gained a well-rounded professional experience working at the private, public and international levels. She joined the United Nations Educational, Scientific and Cultural Organization (UNESCO) in 2009, serving as Team Leader on audit assignments on the transversal functions of headquarters and the organization s programmatic activities in field offices throughout the world. Prior to her current position, she worked at the University of California, Los Angeles (UCLA) and at a French investment bank in New York. The professional certifications of Tuyet-Mai Grabiel include: Certified Internal Auditor (CIA) and Certified Information Systems Auditor (CISA). GREGOR WEWER Internal Control Coordinator (ICC), Europol Gregor Wewer has been working for Europol since Following different staff officer functions to support the Directorate of Europol, his work has focussed in recent years on corporate risk management, internal control and the coordination of audit findings. Next to public sector management studies in the UK (Chartered Management Institute), Gregor Wewer took certifications as Management of Risk (MoR) Practitioner, Process Assessor, Senior Process Manager as well as Projects in Controlled Environments (PRINCE 2) Practitioner. Prior to his engagement at Europol, Gregor Wewer worked for the Federal Criminal Police Office (Bundeskriminalamt) in Germany since CARSTEN MEYER Director Internal Oversight Services, International Atomic Energy Agency (IAEA) Carsten Meyer works as the Director of the Office of Internal Oversight Services at the International Atomic Energy Agency in Vienna. Prior to his present activity, he worked for the German Supreme Audit Institution (Bundesrechnungshof) in the areas of Armed Forces, Banks and Public Debts. He has long lasting experience in carrying out financial, compliance and performance audits in international organisations. His special areas of interest are proactive performance audits, risk assessments and internal controls, as well as IT audits End of Day One 5

6 PROGRAMME DAY 2 Risk Management in the Public Sector Welcome Note from the Chairs and Brief Review of Day 1 Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Ministry of Finance, How to Handle Risks Successfully Dimensions of risk management in the organisational context Available strategies to handle risks: Accept, mitigate, avoid, transfer A risk is also an opportunity Controls and residual risks The effectiveness and suitability of control processes The management role in the risk management process: Key success factors Gregor Wewer, Internal Control Coordinator (ICC), Europol Coffee Break and Networking Opportunity Risk Monitoring, Reporting and Follow-up Setting up a monitoring system for risks Reporting responsibilities From risk management to internal control Management decisions Organisation oriented or data oriented Relationship with internal control, internal audit, governance, control statement Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Risk Management and IT Developments New Challenges Ahead How to deal with IT risks Recent developments and trends Innovative projects Cloud computing, identity theft, social media, control over data and data confidentiality Carsten Meyer, Director Internal Oversight Services, International Atomic Energy Agency (IAEA) Lunch Break and Networking Opportunity GREGOR WEWER Internal Control Coordinator (ICC), Europol Gregor Wewer has been working for Europol since Following different staff officer functions to support the Directorate of Europol, his work has focussed in recent years on corporate risk management, internal control and the coordination of audit findings. Next to public sector management studies in the UK (Chartered Management Institute), Gregor Wewer took certifications as Management of Risk (MoR) Practitioner, Process Assessor, Senior Process Manager as well as Projects in Controlled Environments (PRINCE 2) Practitioner. Prior to his engagement at Europol, Gregor Wewer worked for the Federal Criminal Police Office (Bundeskriminalamt) in Germany since ERIK BOERS Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Erik Boers is Senior Advisor to the Central Staff Board Business Operations of Tax Administration, and currently Head of Quality & Risk Management. In his career he has been working in the field of Planning, Finance and Control as Controller, Staff Officer and also as a manager. He is an experienced trainer and project leader. Over the years he specialised in Risk Management and controlling. His purpose is to make Risk Management accessible to all levels of the organisation. He combines this knowledge with vast experience in process redesign, process improvement and in developments such as lean management, administrative logistics, planning and forecasting. CARSTEN MEYER Director Internal Oversight Services, International Atomic Energy Agency (IAEA) Carsten Meyer works as the Director of the Office of Internal Oversight Services at the International Atomic Energy Agency in Vienna. Prior to his present activity, he worked for the German Supreme Audit Institution (Bundesrechnungshof) in the areas of Armed Forces, Banks and Public Debts. He has long lasting experience in carrying out financial, compliance and performance audits in international organisations. His special areas of interest are proactive performance audits, risk assessments and internal controls, as well as IT audits. 6

7 Interactive Workshop Managing Risks in Public Administrations In this interactive workshop the participants train their risk management skills by working on group assignments. Risk identification Risk assessment Risk handling Risk monitoring and reporting The participants are divided into groups to complete group assignments and present their results in the plenum. Erik Boers, Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Ministry of Finance, This session includes a Coffee Break Final End of Seminar and Handout of Certificates ERIK BOERS Senior Business Advisor, Head of Quality & Risk Management, Netherlands Tax and Customs Administration, Ministry of Finance, Erik Boers is Senior Advisor to the Central Staff Board Business Operations of Tax Administration, and currently Head of Quality & Risk Management. In his career he has been working in the field of Planning, Finance and Control as Controller, Staff Officer and also as a manager. He is an experienced trainer and project leader. Over the years he specialised in Risk Management and controlling. His purpose is to make Risk Management accessible to all levels of the organisation. He combines this knowledge with vast experience in process redesign, process improvement and in developments such as lean management, administrative logistics, planning and forecasting. ERIK RAVEN Auditor, Central Audit Service, Ministry of Finance, Erik Raven is an expert in financial and operational auditing and works as Auditor for the Central Audit Service under the Ministry of Finance in. Moreover, he has broad trainer experience in risk management for public administration, promoting awareness of the importance of risk management and teaching about the tools for facilitating risk assessments both in and abroad. Well developed. Very useful and worth to participate. 7

8 ORGANISATIONAL MATTERS Risk Management in the Public Sector Date of Event 21 st 22 nd September 2015 Booking Number S-1046 MC2 Event Language The event language is English. Event Price 1.389,- Euro excl. German VAT (19%) The above price covers the following: Admission to the seminar Hand-out documents Seminar certificate, if seminar fully attended Soft drinks and coffee / tea on both event days Lunch on both event days Upon request you can receive a digital version of the seminar documents after the event for 60,- Euro excl. German VAT (19%) in addition to the seminar. BOOKING booking@euroacad.eu Fax: +49 (0) Phone: +49 (0) For online booking please visit our website: Contact European Academy for Taxes, Economics & Law at Potsdamer Platz Entrance: Leipziger Platz 9, Berlin, Germany Phone: +49 (0) Fax: +49 (0) info@euroacad.eu Internet: Your contact persons for the programme: Regina Lüning, M. Sc. econ. Head of Marketing and Sales Phone: +49 (0) Fax: +49 (0) regina.luening@euroacad.eu Pascal Dumont du Voitel, M.A. Conference Manager Phone: +49 (0) Fax: +49 (0) pascal.dumont@euroacad.eu (Programme is subject to alterations) Event Location Courtyard by Marriott Axel-Springer Str Berlin, Germany Phone: +49 (0) reservations.berlin@marriotthotels.com Internet: Please contact the hotel directly and refer to the European Academy for Taxes, Economics & Law if you wish to benefit from a limited room availability-contingent. Of course you can always look for an alternative hotel accommodation. 8

9 BOOKING Phone: +49 (0) Fax: +49 (0) For online booking please visit our website: European Academy for Taxes, Economics & Law at Potsdamer Platz Entrance: Leipziger Platz Berlin / Germany BOOKING BOOKING NUMBER: S-1046 MC2 (DM) 21 st 22 nd SEPTEMBER 2015, BERLIN Herewith we register the following persons for the Practical Seminar: Risk Management in the Public Sector. Delegate 1 Ms. Mr. First name Last name Your organisation Department Unit Job position Street Postcode / City Country Delegate 2 Ms. Mr. First name Last name Your organisation Department Unit Job position Street Postcode / City Country Delegate 3 Ms. Mr. First name Last name Your organisation Department Unit Job position Street Postcode / City Country Phone Fax Phone Fax Phone Fax I hereby order the digital version of the seminar documents (fee required) in addition to the seminar. I hereby order the digital version of the seminar documents (fee required) in addition to the seminar. I hereby order the digital version of the seminar documents (fee required) in addition to the seminar. Invoice Organisation First name Your Organisation Department Unit Job Position Ms. Mr. Last name Street Postcode / City Country Phone Fax With my signature I confirm my registration and accept the General Terms and Conditions as legally binding. I herewith agree to receive further information from the European Academy for Taxes, Economics & Law In case of registration of more than one delegate do you prefer: single invoice? collective invoice? NOTE Only Valid with Signature and Stamp. Place, Date Authorised Signature and Stamp European Academy for Taxes, Economics & Law Brauner Klingenberg GmbH Leipziger Platz Berlin Phone +49 (0) Fax +49 (0)

10 Terms & Conditions for Conferences, Seminars and other Training Courses 1. Area of Application The following terms and conditions settle the contractual relationship between conference participants and the European Academy for Taxes, Economics & Law Brauner Klingenberg GmbH [referred to as European Academy for Taxes, Economics & Law in the following]. Differing terms and conditions, as well as, other settlements and/or regulations have no validity. 2. Registration / Confirmation of Application A registration can be made via internet, mail, fax, or . The registration is considered granted and legally binding if not rejected by the European Academy for Taxes, Economics & Law in writing within seven (7) days after receipt of registration. The registration will be supplemented by a booking confirmation via . Partial bookings are only valid for seminars designed in modules. 3. Service The course fee covers the fee per participant and course in net, subject to current German VAT. It includes training course documents as per course description, a lunch meal/ snack and refreshments during breaks, as well as, a participation certificate. The European Academy for Taxes, Economics & Law has the right to change speakers/instructors and to modify the course program if and where necessary while maintaining the overall nature of the course. All registered participants will be notified in case of a course cancellation due to force majeure, due to speakers preventions, due to troubles at the chosen location or due to a low registration rate. Course cancellation notification due to a low registration rate is issued no later than two (2) weeks before the course date. Course fees are reimbursed in the cases listed above; however, reimbursement for travel expenses or work absenteeism is only granted in cases of intention or gross negligence by the European Academy for Taxes, Economics & Law. Any reimbursement of travel expenses are to be considered as an exceptional goodwill gesture and form no future general obligation. In case of disturbances and/or interruptions, the European Academy for Taxes, Economics & Law commits itself to solve or limit any problems that might occur in order to maintain and continue the course as planned. 4. Payment Date and Payment, Default of Payment Payment of the course fee is payable immediately upon receipt of invoice. Where payment is not received or lacking clear assignment to a participant prior to commencement of the course, the European Academy for Taxes, Economics & Law may refuse the relevant participant s participation in that course. The course fee, however, is still due immediately and can be claimed as part of a dunning procedure or legal action. In accordance with BGB 247 (1), in case of default of payment within the stipulated time period, default interest on arrears of at least 5% above the ECB base rate is due and payable. The European Academy for Taxes, Economics & Law can claim higher damage for delay if and where proven. Equally, the participant may prove that a damage has not occurred or has had less effect than estimated by the European Academy for Taxes, Economics & Law. Payment shall be made by cashless bank transfer; cash or cheques will not be accepted. The European Academy for Taxes, Economics & Law is not liable for any loss of means of payment. The participant may only offset such claims against the European Academy for Taxes, Economics & Law s as are undisputed, legally recognized or recognized in writing by the European Academy for Taxes, Economics & Law. The right of retention is only acceptable in accordance with a counterclaim based on the same contract. 5. Cancellation Cancellations need to be issued in writing. Cancellation by the participant will be subject to cancellation charges as follows: 30 days or more prior to commencement of the course: service charge of 80,00 net, subject to current German VAT, payable immediately, course fee will be reimbursed, two (2) weeks to 30 days prior to commencement of the course: 50% of course fee net, subject to current German VAT, payable immediately, non-attendance or cancellation less than two (2) weeks prior to commencement of the course: 100% of course fee net, subject to current Germany VAT, payable immediately The European Academy for Taxes, Economics & Law gladly accepts without additional costs a substitute participant nominated in case of a cancellation if the substitute participant is registered at least three (3) days prior to the commencement of the course. Neither cancellation of a specific module/part of the course or substitution per module/per day is possible. 6. Copyright Seminar/course documents are protected by property rights and may not be duplicated, processed, amended, circulated or published in any other way without the written consent of the European Academy for Taxes, Economics & Law. The European Academy for Taxes, Economics & Law reserves all rights. 7. Liability All seminars and courses are prepared and presented by qualified speakers and instructors. The European Academy for Taxes, Economics & Law accepts no liability for the upto-dateness, correctness and completeness of the seminar documentation, as well as, presentation of the seminar. 8. Applicable Law, Place of Jurisdiction, Place of Performance All cases shall be governed and construed in accordance with German law to the exclusion of the UN Sales Convention. As far as legally admissible, place of performance and place of exclusive jurisdiction shall be Berlin, Germany. 9. Data Protection The European Academy for Taxes, Economics & Law protects personal data by taking appropriate protection measures. For the purpose of optimization of the product and service portfolio and according to the regulations of the data privacy laws, it stores and processes person-specific data on the training participants. Hence, all European Academy for Taxes, Economics & Law website hits are registered. All personal data will, in accordance with the law, be used for documentation requests, placed orders or other enquiries in order to send information out by post. The European Academy for Taxes, Economics & Law will, in accordance with the law, inform participants by about special offers that resemble previously booked seminars. If and where personal data needs to be transferred to countries lacking appropriate data protection schemes, the European Academy for Taxes, Economics & Law shall grant alternative adequate protection. Furthermore, the European Academy for Taxes, Economics & Law will use personal data as far as participants have granted respective permission. When collecting personal data, the European Academy for Taxes, Economics & Law will always ask for permission regarding information about offers. The participant may, at any time, express their objection to data collection for the purpose of advertisement or address via or fax. Any data provided to the European Academy for Taxes, Economics & Law will be processed for reservations and bookings, as well as, for information about other seminars. Names and company names will be published in a participants list and forwarded to the mailing company. 10

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