Organizational Learning Course Catalog Your Opportunity to Learn and Grow

Transcription

1 Organizational Learning Course Catalog 2014 Your Opportunity to Learn and Grow

2 Our Vision To deliver world-class healthcare. Our Mission To create and deliver high-quality hospital, physician and other healthcare related services that improve the health and well-being of the individuals and communities we serve. Our Credo I believe every person and every job is important and I am accountable for achieving my goals. I believe in compassion and understanding. I believe in innovation and creative thinking. I believe in the WellStar team and we are making a difference in people s lives. We believe in life well-lived.

3 Table of Contents About Learning at WellStar Managing Your Learning Registering for an Instructor-Led Class Withdrawing (Canceling) Registration for an Instructor-Led Class Manager Approval Process Print or View Completed Work (Transcript) History Clinical Course Offerings Leadership Development Course Offerings Lean Six Sigma Course Offerings Provider Course Offerings Technology Course Offerings Learning Resources WDC Training Rooms For more information, call or organizationallearning@wellstar.org 3

4 About Learning at WellStar About Organizational Learning (OL) Organizational Learning, a division of Human Resources, is responsible for the development and training of team members across WellStar. Organizational Learning programs and services are developed with particular emphasis and focus on: Providing a robust onboarding experience Offering continual learning and development opportunities that support workforce needs and System growth Facilitating the ongoing competency of WellStar team members, leaders, and physicians Our Vision: To provide world-class learning and development experiences. Our Mission: To create and deliver best practice learning and development to all WellStar team members in order to facilitate the delivery of high quality, safe care to individuals and communities WellStar serves. For questions or more information on the courses listed in this catalog or other services provided, please visit the Organizational Learning page on esource or contact us at or organizationallearning@wellstar.org. How Learning at WellStar Works At WellStar, our goal is to provide learning to help you achieve and maintain competence in your current position, advance in your career and, where possible, earn continuing education credit. While many of the courses offered remain the same, learning opportunities and courses are added throughout the year based on your needs and the strategic goals of WellStar. In addition, we provide consultative services for designing and implementing learning. Our Courses We provide formal and informal learning methods, which focus on adult learning principles. Courses are offered in a variety of formats including instructor-led, elearning, self-paced and blended learning. Whenever possible, hands-on learning techniques are utilized including preceptorships, patient simulation technology, simulated work environment and skills labs. Real-time course offerings can be located in SuccessFactors Learning (SFL). For more information on how to locate and register for courses, please refer to the Managing Your Learning section located on page 7 of this guide. Course Registration Pre-registration is required for all programs. Registering in advance ensures that we make appropriate accommodations based on the anticipated class size and also allows us to contact you if the course is changed or cancelled for any other reason. Courses are registered through SuccessFactors Learning (SFL). Please be sure to check SFL for specific details regarding course dates, time and locations. Step by step instructions for searching and registering for all programs can be found on page 7. For more information about course registration, call or organizationallearning@wellstar.org. Course Fees Most courses are free to WellStar team members. Check the course description for further details. 4 Your Opportunity to Learn and Grow

5 About Learning at WellStar Summer 2014 Getting Credit for Your Learning by Documenting Your Participation To get credit for your learning, make sure to follow the course directions for sign in. If you re signing in by writing, write legibly and provide your team member I.D. number. No credit can be given without this information. Course Cancellation Policy In order to use our resources wisely, Organizational Learning reserves the right to cancel courses due to low registration, in the event of inclement weather or other emergencies. In the event a course is canceled due to low registration, participants will be notified. In the event of inclement weather or other emergencies, team members can receive up to date information by calling Organizational Learning at to verify that a course will be held. If a team member registers for a course and can no longer attend, it is their responsibility to ensure they cancel or withdraw their registration in SFL. Step by step instructions for canceling or withdrawing from a course can be found on page 10. Time and Location Information The time and location for each course can be found in SFL. At times, we are asked to change the time and/or location of a course to accommodate space needs at a WellStar facility. When changes are made, registered participants will be notified as early as possible. Registered participants should check their To Do list in SuccessFactors Learning or may call if they wish to verify the time and location of a course. If a team member is attending a course at the WellStar Development Center (WDC), they should check the digital signs located throughout the WDC for their specific room assignments. All scheduled events occurring at the WDC will be listed on these signs. Special Needs If you require special assistance due to a disability recognized by the ADA, please give advance notice so that accommodations can be made by calling or organizationallearning@wellstar.org. Getting a Course Approved for Continuing Education Credits Applications are available in the Organizational Learning office at the WDC. For more information regarding Physician & Provider Education - Continuing Education Credits, please contact Jennifer Reagan, at , or jennifer.reagan@wellstar.org. For Alabama State Nursing Association credit information, please contact Marlette Buckner, ASNA Coordinator, at or marlette.buckner@wellstar.org. Suggest a Course The courses we offer are determined by the needs of our learners, and the needs of the organization. If you do not see the course you need or have a great idea for a new course, please let us know by contacting Organizational Learning at or organizationallearning@wellstar.org. In addition, an Annual Learning Needs Assessment is conducted each year and provides an equally good way to identify course and program ideas. For more information, call or organizationallearning@wellstar.org 5

6 OUR FACILITIES WellStar Development Center The WellStar Development Center (WDC) has over 22,000 square feet of event space in support of WellStar s meeting and training needs. The WDC houses over 18 conference and classrooms, 13 technology training rooms, two auditoriums, a patient simulation center and a simulated work environment. All rooms at the WDC can be reserved through Outlook. Audio-Visual capabilities include: WiFi access Take a Virtual Tour! - Scan this QR Code using your Smart phone to VCR-VHS and DVD capabilities take a virtual tour of the WDC: LCD/Video projector and screen Connectivity for laptop PC to overhead projection equipment Videoconferencing connectivity throughout WellStar Whiteboard Lectern with microphone in the larger rooms Handheld and wireless lavaliere microphones Document cameras Voice/Web conferencing Smart Technology For more information about the WellStar Development Center training rooms, including audio-visual capabilities, seating capacity, catering availability, etc., please refer to page 33 of this catalog. Patient Simulation WellStar s Advanced Patient Simulation Center uses high-fidelity patient simulators placed in realistic hospital settings to produce a real-life environment for learning. This state-of-the-art center is comprised of patient simulation rooms, including a critical care room, a labor and delivery suite, two acute care rooms and an operating room skills lab. The rooms house WellStar s family of simulators that are used to replicate clinical scenarios in order to teach clinical as well as team skills, such as a myocardial ischemia/infarction, asthma exacerbation, a pneumothorax, diabetic ketoacidosis or a shoulder dystocia. The simulators include two adult males, one female (birthing), and one neonate. In addition, there are three debriefing rooms where students discuss the events of the clinical scenarios, which encourages collaboration and group communication. For more information about the WellStar Advanced Patient Simulation Center, please contact Organizational Learning, at or organizationallearning@wellstar.org. 6 Your Opportunity to Learn and Grow

7 Managing Your Learning Please follow the steps outlined below to register for an instructor-led class in SuccessFactors Learning: Step 1 From a WellStar workstation, go to the home page of esource and click on the SuccessFactors link. SuccessFactors is also accessible directly from anywhere by browsing to the web URL below: Step 2 IMPORTANT NOTE: For the best user experience, we recommend a Windows PC and Internet Explorer. For Mac users there are known issues with Safari that could prevent you from accessing SuccessFactors. While not officially supported, Chrome and Firefox are viable browser alternatives for both Windows and Mac. Enter your username and password. Your username is your employee ID number. Your initial password is: First letter of first and last name in Caps 7 th and 8 th digit of your social security number Last two digits of your birth year Step 3 After your initial login, you will be prompted to change your password. If you forget your password, click the Forgot Your Password link or contact the IT Service Desk at (770) From the Home page, select the Learning Tab located at the top of the page. Next, enter the course number or keyword in the Search Catalog box and select Go (A). For more information, call or organizationallearning@wellstar.org 7

8 Step 4 Step 5 From the Catalog Search Results screen, click the expand (arrow) button next to the desired class to view available Scheduled Offerings (B). Click the Register Now button for the desired Scheduled Offering with Available Seats (C). Step 6 Review your registration and click the Confirm button (D). Step 7 Confirmed Registration: 8 Your Opportunity to Learn and Grow

9 Managing Your Learning Summer 2014 Note: When registering for a class that requires manager approval, the system will alert you that approval is required and your registration will reflect a Pending Approval status. Upon approval by your manager, your registration status will automatically be updated to Enrolled status and you will receive a notification via your WellStar account. Pending Status Enrolled Status For more information, call or organizationallearning@wellstar.org 9

10 Please follow the steps outlined below to withdraw (cancel) your registration for an instructorled class in SuccessFactors Learning: Step 1 From a WellStar workstation, go to the home page of esource and click on the SuccessFactors link. SuccessFactors is also accessible directly from anywhere by browsing to the web URL below: Step 2 IMPORTANT NOTE: For the best user experience, we recommend a Windows PC and Internet Explorer. For Mac users there are known issues with Safari that could prevent you from accessing SuccessFactors. While not officially supported, Chrome and Firefox are viable browser alternatives for both Windows and Mac. Enter your username and password. Your username is your employee ID number. Your initial password is: First letter of first and last name in Caps 7 th and 8 th digit of your social security number Last two digits of your birth year Step 3 After your initial login, you will be prompted to change your password. If you forget your password, click the Forgot Your Password link or contact the IT Service Desk at (770) From the Home page, select the Learning Tab located at the top of the page. Next, hover your mouse cursor over the desired class in your Learning Plan and then select Withdraw from the pop-up menu (A). Step 4 Click Yes to confirm withdrawal from the Scheduled Offering (B). Step 5 Click Yes to remove the Class from your Learning Plan (C). 10 Your Opportunity to Learn and Grow

11 Managing Your Learning Summer 2014 Please follow the steps outlined below to approve registration in SuccessFactors Learning: Step 1 From a WellStar workstation, go to the home page of esource and click on the SuccessFactors link. SuccessFactors is also accessible directly from anywhere by browsing to the web URL below: Step 2 IMPORTANT NOTE: For the best user experience, we recommend a Windows PC and Internet Explorer. For Mac users, there are known issues with Safari that could prevent you from accessing SuccessFactors. While not officially supported, Chrome and Firefox are viable browser alternatives for both Windows and Mac. Enter your username and password. Your username is your employee ID number. Your initial password is: First letter of first and last name in Caps 7 th and 8 th digit of your social security number Last two digits of your birth year After your initial login, you will be prompted to change your password. If you forget your password, click the Forgot Your Password link or contact the IT Service Desk at (770) Step 3 From the Learning Tab, view Tasks for Pending Approval Alert (A). Step 4 You may review these approvals by either selecting or by selecting the Approvals link under Easy Links (B). For more information, call or organizationallearning@wellstar.org 11

12 Step 5 Select the Approve Radio-button next to each pending approval and then click Next (C). Step 6 Step 7 Review approvals and then click the Confirm button to finalize approvals (D). Successful Approval Step 8 Note: The User as well as the Approver will receive an confirmation of the registration status (either Approved or Denied) 12 Your Opportunity to Learn and Grow

13 Managing Your Learning Summer 2014 Please follow the steps outlined below to view or print your Completed Work (transcript) history in SuccessFactors Learning: Step 1 From a WellStar workstation, go to the home page of esource and click on the SuccessFactors link. SuccessFactors is also accessible directly from anywhere by browsing to the web URL below: Step 2 IMPORTANT NOTE: For the best user experience, we recommend a Windows PC and Internet Explorer. For Mac users, there are known issues with Safari that could prevent you from accessing SuccessFactors. While not officially supported, Chrome and Firefox are viable browser alternatives for both Windows and Mac. Enter your username and password. Your username is your employee ID number. Your initial password is: First letter of first and last name in Caps 7 th and 8 th digit of your social security number Last two digits of your birth year Step 3 View Transcript After your initial login, you will be prompted to change your password. If you forget your password, click the Forgot Your Password link or contact the IT Service Desk at (770) From the Learning tab, click the Completed Work link to view your course completions. Step 4 Select All or other filters to view the desired range of your Completed Work history. For more information, call or organizationallearning@wellstar.org 13

14 Step 5 OPTIONAL: Select All or other filters to view specific completion types. Step 6 Printing Transcript From the Learning tab, click Reports from the Easy Links section. Step 7 Select the Learning Hours (CSV) report for a printable listing of your Completed Work (including continuing education hours earned if applicable). Step 8 Enter desired date range or other parameters and select Run Report. 14 Your Opportunity to Learn and Grow

15 Clinical Course Offerings Organizational Learning strives to provide learning opportunities for all clinical disciplines in order to ensure the competent and safe care of our patients. With support from clinicians and unit- and department-based educators across WellStar, Organizational Learning assesses learning needs, organizes and conducts learning and evaluates learning outcomes. Organizational Learning offers many courses intended to bring members of various clinical disciplines together to learn. Joint Commission and others have suggested that interprofessional learning learning that bridges across the clinical disciplines promotes patient safety and quality care by fostering an environment that encourages trust, teamwork and communication. For more information about the courses below or to suggest courses, please contact Organizational Learning at or org. Acute Deterioration This course provides an extensive overview of pathophysiology that causes patients to deteriorate. Early sign and symptoms, pre-emptive interventions, and co-morbidity leading to patient deterioration are examined and discussed. Target Audience: Nursing staff including acute care, intermediate case, intensive care, PACU, ED and procedural areas Duration: 7 hours Advanced Cardiac Life Support (ACLS) HeartCode ACLS HeartCode (Online) is an interactive self-directed learning program, which completes all cognitive requirements for the American Heart Association ACLS Course. ACLS HeartCode includes all of the exams required for successful completion of the ACLS curriculum. ACLS HeartCode includes: ten interactive patient scenarios, pre-course self-assessment, team dynamics lesson, and full texts of the ACLS Provider Manual, 2010 AHA Guidelines for CPR and ECC, and ACLS Core Drugs. Target Audience: Healthcare Professionals who respond to emergency cardiovascular situations Duration: Self-Paced varies per participant (Manager Approval Required) Advanced Cardiac Life Support (ACLS) First Timer Putting It All Together Course This course is a Supplement to the ACLS HeartCode Online Course for individuals who are interested in developing confidence and competence in ACLS with a focus on teamwork. This course incorporates interactive learning stations followed by interprofessional simulations designed to mimic real live code teams and responses. Prerequisites include: completing Heart- Code ACLS Part 1 Online (Must bring certificate to gain access into class); Being familiar with the ACLS Algorithms; Studying the ACLS manual; and Being able to identify Basic Heart Rhythms. Target Audience: Healthcare professionals taking ACLS for the first time Duration: 4 hours (Manager Approval Required) The ALSO Program (Advanced Life Support in Obstetrics) Advanced Life Support in Obstetrics (ALSO) is an interprofessional course that helps physicians, midwives and labor and delivery nurses develop and maintain the knowledge and skills to manage perinatal urgencies and emergencies; with an emphasis on teamwork. Target Audience: Experienced Labor and Delivery Nurses, Obstetric and Family Practice Physicians, and Nurse Midwives Duration: Two, 8 hour days For more information, call or organizationallearning@wellstar.org 15

16 AWHONN Intermediate Fetal Monitoring This program provides a comprehensive and intensive review of fetal monitoring concepts and assessment of the knowledge and skills of experienced perinatal nurses. Participants will analyze case scenarios using key physiologic principles; recognize, analyze and respond to complex fetal heart rate patterns, uterine activity and understand their implications for fetal wellbeing; and use NICHD terminology for clear interpretation and charting. Each offers didactic demonstration, testing, and skills practice. Target Audience: Nurses with a minimum of 6 months clinical experience using fetal heart monitoring technology in an intrapartum setting and those who work in antepartum Duration: Two, 8 hour days AWHONN Advanced Fetal Monitoring Building on the skills and knowledge gained in the Intermediate FHM, the Advanced FHM conveys the application of advanced fetal heart monitoring knowledge and skills in intrapartum clinical practice. Using a case study approach to focus on the analysis of complicated FHM patterns/characteristics and related case information. Emphasis is placed on underlying maternal-fetal physiology, instrumentation interpretation intervention, verbal and written communication skills, and risk management principles. Target Audience: Clinicians who have successfully completed the Intermediate FHM course Basic 12 Lead This interactive course provides an overview of 12 lead EKG interpretations in the presence of ischemia and acute myocardial infarction (MI), recognition of basic dysrhythmias, clinical implications and review of related ACLS algorithms. Target Audience: Healthcare professionals who perform 12 lead EKGs Duration: 4 hours (Manager Approval Required) Basic Cardiac Pharmacology (MU-75) This course is guided by WellStar s Medication Usage Policy #75 (MU-75). It consists of class instruction, discussion, and testing addresses the fundamental administration principals of intravenous (IV) cardiovascular medications. Target Audience: Registered Nurses administering cardiac medications Duration: 3 hours (Manager Approval Required) Basic Dysrhythmia Interpretation (Cardiology 101) This interactive course provides a comprehensive overview with practice sessions of basic cardiac rhythms and electrocardiogram interpretation. A written exam posted to SuccessFactors will be completed at the participants own pace. Credit will be given once the exam is complete. Prior knowledge of cardiac physiology helpful. Target Audience: Licensed and unlicensed healthcare personnel. Appropriate for beginners and as an in-depth review for experienced personnel. (Manager Approval Required) Basic Life Support (BLS) HeartCode BLS HeartCode HCP (Online) is an interactive self-directed learning program, which completes all cognitive requirements for the American Heart Association BLS for Healthcare Providers. BLS HeartCode HCP includes: BLS Lessons, two interactive patient scenarios, one adult and one infant case, and the full text of the AHA BLS for Healthcare Providers Manual. Target Audience: All team member that provide direct patient care Duration: Self-Paced varies per participant (Manager Approval Required) Care of Advanced Cardiac Patient (Cardiology 102) This course provides a comprehensive overview of cardiovascular diseases, cardiovascular pharmacology, diagnostic studies, 16 Your Opportunity to Learn and Grow

17 Clinical Course Offerings Summer 2014 medical, surgical and chemical interventions, and cardiovascular nursing care. Target Audience: All Nurses Duration: 1.5 days (Manager Approval Required) Charge Nurse Immersion The purpose of this course is to introduce the new charge nurse to the concepts of delegation, scheduling, bed flow, effective communication, conflict resolution, decision-making, roles and responsibilities. Target Audience: Those new to the role of charge nurse Crisis Prevention Intervention (CPI) Crisis Prevention Intervention (CPI) is an in-depth training in nonviolent physical interventions for staff that care for patients with potential or actual violent/self-destructive behavior. The philosophy of this program is to provide the best Care, Welfare, Safety and Security for patients and staff. Target Audience: Clinical team member in the ED, Behavioral Health, Security, and areas involving high risk violent or selfdestructive behavior Duration: Initial and non-contact courses are 6 hours. Refresher course is 4 hours. Critical Care Fellowship The Critical Care Fellowship is for new graduate and experienced RNs hired into a critical care setting. Content includes face-toface didactic instruction, high-fidelity patient simulation, and 69 hours of CNE online modules developed by AACN (Association of Critical Care Nurses). Target Audience: Critical Care nurses Duration: Six, 4 hour sessions taken over a six month period Registration Method: Registration available through Manager/Educator ED Fellowship This course is designed for nurses who are new to Emergency Nursing or newly graduated and practicing in the Emergency Department. This is a blended learning opportunity, which includes the ENA s on line emergency nursing curriculum, core skills, workshops, and advanced patient simulation. The goal of this course is to augment the orientation of nurses to the practice of Emergency Nursing. Target Audience: Emergency Department nurses Duration: Varies Registration Method: Registration available through Manager/Educator Educator Immersion The Educator Immersion Course is designed to help educators new to their role understand their role as a unit-based educator in facilitating adult learning through learning needs assessment, planning, and evaluation. Educators are encouraged to bring a learning activity/project to work on during the workshop as a means to experiment and practice assessment, diagnosis, and identification of educational outcomes, planning, implementation, and evaluation methodologies. Target Audience: New unit-based educators Duration: Five, 8 hour days (Manager Approval Required) Emergency Nursing Pediatric Course (ENPC) The Emergency Nurses Association developed the Emergency Nursing Pediatric Course (ENPC) to improve the care of the pediatric patient by increasing the competence and confidence of the nurse working in the emergency department. This course provides core-level pediatric knowledge and psychomotor skills needed to care for pediatric patients in the emergency care setting. Target Audience: Registered Nurses (RN s). Other health care providers may attend the course as observers. In order to maximize success in the ENPC (Provider), it is recommended that the participant have at least six months of clinical nursing experience in an emergency care setting Duration: Two, 8 hour days For more information, call or organizationallearning@wellstar.org 17

18 Registration Method: Registration available through Manager/ Educator Heart Failure: A Baseline Education for Nurses This course is designed to provide nurses with a baseline education to effectively care for our patients with heart failure. Instructors utilize lecture as well as case study discussions, concept mapping and interactive computer-based learning to enhance participants knowledge of the pathophysiology and treatment of heart failure. Target Audience: Registered Nurses Registration Method: Success Factors Learning (Manager Approval Required) Introduction to Electronic Fetal Monitoring This online program prepares the learner to interpret FHM data, implement and evaluate interventions to support maternal and fetal well-being. The five sections cover overview of maternal-fetal physiology, uterine and fetal assessments, fetal monitoring modalities, and interpretation and clinical interventions and risk management strategies. Target Audience: Labor & Delivery nurses Duration: Self-Paced varies per participant Learn Rhythm Adult An online, self-directed course that introduces healthcare providers to normal cardiac rhythms and prepares them to recognize basic cardiac arrhythmias in clinical practice. Electrocardiogram (ECG) rhythm recognition is a key skill required to be successful in determining a patient s condition and knowing which treatment algorithm to apply. This course allows healthcare Providers to gain proficiency in ECG rhythm recognition in an effort to provide better treatment and improve patient outcomes. May be taken in lieu of Basic Dysrhythmia Interpretation for the experienced, independent learner. Target Audience: Licensed and unlicensed healthcare personnel. Appropriate for beginners and as an in-depth review for experienced personnel. 18 Duration: Self-Paced varies per participant Registration Method: Registration available through Manager/ Educator Legal Issues in Nursing What legal support is available to me as a WellStar nurse? What laws and legal principles relate to my practice as a nurse? A representative from WellStar risk management shares how the risk management department, including the incident reporting process and risk management response resources. During this class, legal myths are dispelled and the real facts regarding law related to nursing, governing boards, proactive charting, and the updated informed consent law are presented. Target Audience: Registered nurses within the WellStar Health System. Medical Terminology Bringing medical terminology to life, this online module provides students a fun, visual way to review medical vocabulary and apply it to the healthcare setting. Hundreds of interactive exercises make it easier to learn and memorize medical terms, and narrated animations and slide shows demonstrate concepts that are difficult to explain with just static print. After each section, a quiz lets students assess their progress. Target Audience: All team members Duration: Self-Paced varies per participant Neonatal Resuscitation Program (NRP) NRP is designed for healthcare professionals caring for women and/or newborns. All participants perform independent skills stations followed by a team simulation and debriefing. All participants must pass the online NRP 6th edition examination within 30 days before attending the class. Please print a copy of your completed examination and bring it to with you. You will receive an detailing instructions for completion of the online exam 30 days prior to your scheduled date. Target Audience: Healthcare professionals responsible for resuscitation of the newborn in the clinical setting. Your Opportunity to Learn and Grow

19 Clinical Course Offerings Summer 2014 Duration: 4 hours (Manager Approval Required) OB Fellowship This blended learning opportunity combines monthly didactic sessions, core skills workshops, and advanced patient simulation over their first year of experience. Key components of the AWHONN Perinatal Orientation and Education Program (PEOP) are used as the theoretical framework to accompany the guided clinical experience on the employee s unit. Target Audience: New RN graduates and RN s with no prior Labor & Delivery experience Duration: 1 year Registration Method: Registration available through Manager/ Educator Patient Care Orientation Patient Care Orientation (PCO) is a comprehensive and interactive orientation designed to meet the needs of a diverse group of Healthcare Professionals and clinical support personnel. This program covers key patient concepts, nursing standards and clinical documentation that include but are not limited to the following: National Patient Safety Goal Patient & Family Centered Care Hospital Acquired Conditions Laboratory Services & Basic Phlebotomy Rapid Response & Codes Core Measures Target Audience: Anyone who participates in the development and maintenance of patient plan of care. Including ALL Nursing Departments, Registered Dieticians, Rehabilitation Therapy, Respiratory Therapy, Paramedics, Correctional Health Nurses, Medical Imaging, Cath Lab Nurses and Techs, Disposition Planners, Utilization Management, Infection Control, Employee Health, Home Health, Hospice, Clinical Care Partners (CCPs) and Certified Nursing Assistants (CNAs) Pediatric Advanced Life Support (PALS) First Timers This class is designed to enhance healthcare provider skills in the treatment of pediatric arrest and peri-arrest patients through active participation in a series of simulated pediatric emergencies. These simulations are designed to reinforce the important concepts of a systematic approach to pediatric assessment, basic life support, PALS treatment algorithms, and effective resuscitation team dynamics. Participants are required to complete a pre- assessment prior to attending class. The certificate of completion from the pre- assessment must be submitted in order to attend. Target Audience: Pediatricians, Adult and Pediatric ED staff, pulmonary services and PACU. Duration: Two, 8 hour days (Manager Approval Required) Pediatric Advanced Life Support (PALS) Renewal This class is designed for healthcare professionals experienced as PALS providers needing to renew certification. Experienced participants with an expired PALS card may attend this; however, participants with an expired certification of greater than one year are encouraged to take the first timers for renewal. This requires a rapid pace with limited coaching from instructors and focuses on interactive participation at learning stations followed by independent skills return demonstrations and a written exam. Participants are required to complete a pre- assessment prior to attending class. The certificate of completion from the pre- assessment must be submitted in order to attend. Target Audience: Pediatricians, Adult and Pediatric ED staff, pulmonary services and PACU. (Manager Approval Required) Duration: 2 days Registration Method: Registration available through Manager/ Educator For more information, call or organizationallearning@wellstar.org 19

20 Pediatric Emergency Assessment Recognition and Stabilization (PEARS) PEARS teach participants how to recognize respiratory distress, shock and cardiac arrest, and provide appropriate lifesaving interventions within the initial minutes of response until the child is transferred to an advanced life support provider. The goal of PEARS is to improve the quality of care provided to seriously ill or injured infants and children, resulting in improved outcomes. Target Audience: Healthcare providers such as emergency medical technicians (EMTs), medical and surgical nurses, school nurses and any other healthcare provider who infrequently sees critically ill infants and children. (Manager Approval Required) Preceptor Course This course is targeted for employees who orient newly hired team members and prepares the preceptor to create an effective work and learning environment for the new team member. The content includes; adult learning principles, communication skills, reality shock, delegation, critical thinking skills and an overview of documentation tools. Target Audience: Employees who are selected by their managers to orient new team members (Manager Approval Required) RN Residency Program The Registered Nurse (RN) Residency program is an investment in the future of nursing practice across the system that requires commitment and dedication from its newly graduated RN participants. RN Residents are required to complete all associated projects, prep work and modules as well as participate in all Residency and Fellowship sessions. New Graduate RNs are accepted into the program twice per year in May and October. The RN Residents also complete an evidence-based project with the ultimate goal of implementing changes in bedside care practices that lead to improved patient outcome. The program is broken into two tracks - (1) Associate Degree Nurse (ADN) track and (2) Bachelor and Masters of Science Degree Nurse track. 20 Target Audience: All new graduate RNs Duration: Twelve, 4 hour sessions taken over 1 year Registration Method: Registration available through Manager/ Educator Safe Patient Handling This course is designed to train Super Users how and when to use each piece of lift equipment. The training will include, but not limited to, ergonomics, NIOSH manual lift standards, including lifting limits, sensitivity awareness, troubleshooting scenarios, guidelines and activities for teaching and performing a teach back, which includes a return demonstration on each piece of equipment from each participant. The Super Users is expected to promote the use of safe patient handling equipment as well as serving as a resource to train others at their facility. Target Audience: Any team member who handles or transfers patients. Duration: 6 hours STABLE First Timer This course focuses on post-resuscitation care of sick newborns including physical assessment, problem recognition and management. This mnemonic based program serves as a concise guideline to organize the myriad of details and interventions necessary for stabilizing sick newborns. Target Audience: RNs, physicians, respiratory therapist and advanced practice nurses who care for neonates (Manager Approval Required) STABLE Renewal This abbreviated course reviews the post-resuscitation care of sick newborns including physical assessment, problem recognition and management. This mnemonic based program serves as a concise guideline to organize the myriad of details and interventions necessary for stabilizing sick newborns. Target Audience: RNs, physicians, respiratory therapist and advanced practice nurses who care for neonates and have already Your Opportunity to Learn and Grow

21 Clinical Course Offerings Summer 2014 completed an initial STABLE course within the past two years Duration: 5 hours (Manager Approval Required) Team Training Coming soon. This course is designed to educate staff members on the elements necessary to have a successful team oriented environment and establish a teamwork culture within their department. This training expands the knowledge base of participants by addressing vital skills related to communication, effective teamwork attitudes, skills and processes necessary to improve outcomes Target Audience: All WellStar Team Members Duration: TBD Registration Method: Success Factors Learning (Coming Soon) Trauma Nurse Core Course (TNCC) Trauma nursing as a discipline refers to the process and content of all the different roles nurses have in the care of the trauma patient. The goal of TNCC is to present core-level knowledge, refine skills, and build a firm foundation in trauma nursing. Target Audience: Registered Nurses (RN s). Other health care providers may attend the course as observers. In order to maximize success in the TNCC (Provider), it is recommended that the participant have at least six months of clinical nursing experience in an emergency care setting Duration: Two, 8 hour days Registration Method: Registration available through Manager/ Educator For more information, call or organizationallearning@wellstar.org 21

22 Leadership Development Course Offerings WellStar Executive Leaders value the critical role of leadership in the organization s overall success. Investment in ongoing leader development is a priority, and while all leaders competencies are essential, WellStar leaders have demonstrated strength in three focus areas: Trust, Teamwork and Results. These three areas have emerged as our leader brand. All core leader development curriculum and electives are designed to continue to enhance these brand competencies in conjunction with a broad array of leadership competencies. Development occurs in multiple forms, from face- to-face courses, long-term programs, seminars and online learning. For more information about the courses below or to suggest courses, please contact Organizational Learning at or organizationallearning@wellstar.org. Business of Healthcare Coming August 1, Links to articles on current and emerging healthcare topics are provided in SuccessFactors. Read the articles and then take an assessment for each in SuccessFactors. Four articles per quarter plus corresponding assessments required for full credit. Target Audience: Assistant managers and above Duration: Varies (credit given 2 hours per quarter) Change Management Coming September Learn the best way to communicate, deliver, and manage change. Target Audience: Assistant managers and above Duration: TBD Communications Essentials for Leaders Communication essentials based on Crucial Conversations book study. Target Audience: Assistant Managers and Above Duration: 4 hours Crucial Conversations This course coaches the utilization of techniques for how to hold tough conversations, without using silence or violence. Target Audience: Directors and Above Duration: Two, 8 hour days Crucial Conversations Book Study Techniques for how to hold tough conversations, without using silence or violence. Read the book and then take an online assessment or host a book club with other team members. Target Audience: Assistant managers and above Duration: Varies (credit given for 6 hours) ELO Emerging Leader Orientation The two-day Emerging Leader Orientation Program is designed to introduce specific initiatives and concepts relevant to the role of an Emerging Leader. Designed for new Supervisors, it provides leaders with the skills and resources they need to effectively support the day-to-day operations within their workgroup. Topics covered include how Emerging Leaders can influence team member engagement, understand their own emotional intelligence, an introduction to WellStar s basic financial structure and supply chain, and communication essentials. The framework for the training includes team-based learning, which creates opportunities to interact and develop camaraderie among fellow Emerging Leaders. 22 Your Opportunity to Learn and Grow

23 Leadership Development Course Offerings Summer 2014 Target Audience: Supervisors Duration: Two 8 hour days Target Audience: Assistant Managers and Above Duration: To Be Determined Emotional Intelligence Coming Sept 1, Learn about your own Emotional Intelligence and how to apply your knowledge about emotions to your daily situations. Target Audience: Assistant Managers and Above Duration: TBD Foundations of Management (FOM) FOM is a skill-based curriculum for selected mid-level managers and high performing emerging leaders from all departments within WellStar. The goal is to develop competencies that foster management practices that support organizational strategy and equip managers to become CEOs of their units/departments. Participants are nominated by a leader. Target Audience: Selected mid-level managers and high performing emerging leaders from all departments within WellStar Duration: 8 months Registration Method: Nominated by a Leader High/Middle/Low - Studer Methodology for Coaching for Performance The Studer Methodology of Coaching for Performance will illustrate how to have high, middle and low performer conversations with leaders at WellStar Health System. Target Audience: Assistant managers and above Duration: 3 hours High Reliability Leadership Coming September Building on the concepts of safety science, human factors engineering, high reliability and just culture, participants will increase their understanding of expected leader behaviors in these domains. This course is estimated to contain 3-4 separate modules. Leader as Coach This course focuses on the skills and abilities needed for coaching direct reports toward success. The Wellstar Coaching Model combines concepts from the Studer Group model, Crucial Conversations, and other Wellstar initiatives, and applies them to the GROW Model of Coaching. Target Audience: Assistant managers and above Duration: 4 hours Leadership Challenge This workshop provides the opportunity to reflect on your leadership and key leadership challenges you are facing. Through discussions, video case studies, assessments, and activities, you will be better able to identify your strengths and weaknesses, clarify your leadership values, align your actions with your vision, and inspire others, among other objectives. We will learn the Five Practices of Exemplary Leadership: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart. Target Audience: Supervisors and above Duration: Two, 8 hour days Lean In - Book Study Sheryl Sandberg writes about her experiences as a woman leader, and issues faced by women today. Participate in at least four of the six sessions of the book study. You may also read independently and complete an online assessment in SFL or host a book club with your peers. Target Audience: Assistant managers and above Duration: Varied (credit given for 6 hours) Registration Method: book study by invitation, or self-study in SuccessFactors Learning For more information, call or organizationallearning@wellstar.org 23

24 Meaningful Meetings Coming September Improve meetings by applying effective, efficient, and easy techniques. Participants will create a plan for an upcoming meeting. Target Audience: Assistant managers and above Duration: TBD Speed of Trust This Franklin Covey course teaches leaders how trust exponentially improves the speed with which work gets done. Improve skills in understanding, giving and getting trust. Target Audience: Assistant Managers and Above Duration: 4 hours New Leader Onboarding Provides assistant managers and above with the strategic overview and tools necessary for leader success. This program is organized by the four Pillars of Excellence and are taught by senior leaders and their teams. Target Audience: All Newly Hired or New Promoted Assistant Managers and Above Duration: Five, 8 hour days Schwartz Center Rounds Shared as a panel discusses, the topics focus on taking care of the caregiver. Come to Kennestone auditorium, typically the 2nd Tuesday of every other month. Look for flyers with information. Sign in there to get credit. Target Audience: Assistant managers and above Duration: 1+ hours Registration Method: Contact angela.day@wellstar.org for information. New Leader Orientation Update Coming July 16, Only for leaders who were hired prior to Sept 2011 who have not had Leadership Immersion Training or New Leader Orientation, this course gives an update on initiatives in the Finance, Growth, People, and Quality pillars. Target Audience: Assistant Managers and above who were hired prior to Sept 2011 who have not had Leadership Immersion Training or New Leader Orientation Duration: Self-Paced varies per participant Time Management This online learning gives an overview applicable to everyone on the Pareto Principle and Time Management Matrix to help you make better decision when choosing priorities. NOTE: This course is listed in SuccessFactors as Nurse Residency Time Management, however content is generic and is good for all leaders. Target Audience: Assistant managers and above Duration: 1 hour Presentation Sensation Improve your presentation skills through learning, practice, and feedback. Learn how to stand, move, speak, and use slide shows effectively. Target Audience: Assistant managers and above Duration: 7 hours 24 Your Opportunity to Learn and Grow

25 Lean Six Sigma Course Offerings WellStar offers various levels of education for Lean Six Sigma knowledge expansion. Development occurs in multiple forms, from face- toface courses, projects, simulated work environment and online learning. For more information about the courses below or to suggest courses, please contact Organizational Learning at or Introduction to Lean Six Sigma This course provides an introduction to Lean and Six Sigma principles and shares various tools that participants can apply immediately upon completing. Target Audience: All Team Members Duration: 1 hour of the Yellow Belt course is a required pre-requisite to participate in this course. Target Audience: Managers and informal leaders interested in improving processes Duration: Eight, 8 hour days over 5 months + project completion (Manager Approval Required) Simulated Work Environment (SWE) During this course you will apply Lean and Six Sigma concepts through a hands-on learning experience by building WellStar Wagons. Target Audience: All Team Members Lean Six Sigma Yellow Belt Certification The Yellow Belt certification is the beginning level of certification that teaches basic concepts to lead small, departmental improvement initiatives. Participants receive their Lean Six Sigma Yellow Belt certification upon successful completion the 3-day course, the post-class exam, and presenting a small improvement project. Target Audience: All managers and team members interested in improving processes Duration: Three, 8 hour days + project completion following the course (Manager Approval Required) Lean Six Sigma Green Belt Certification This course builds on the concepts of the Yellow Belt certification enabling participants to have a deeper understanding of Lean Six Sigma and to lead larger, inter-departmental initiatives. Participants work to complete a strategic process improvement project along with fellow Green Belt candidates. Successful completion Lean Six Sigma For Leaders This webinar series showcases necessary questions to ask, leadership skills, and behaviors to ensure successful performance improvement/lean Six Sigma initiatives. Additionally, this course shares common tools leaders can use to enhance their own management style and departmental efficiency. Target Audience: Assistant Managers through Assistant Vice Presidents Duration: 3 hours Lean Six Sigma Executive Champion Training This course teaches executives the basics of Lean Six Sigma, explains the flow of DMAIC projects, and demonstrates how executives can successfully support Lean Six Sigma initiatives. Upon completion of this course, executives are asked to serve as a Project Sponsor/Champion for a current Yellow or Green Belt project. Target Audience: Vice Presidents and Above For more information, call or organizationallearning@wellstar.org 25