How to Manage Spam and Junk

Size: px
Start display at page:

Download "How to Manage Spam and Junk Email"

Transcription

1 How to Manage Spam and Junk SLOCOE uses several technologies in an attempt to control spam. Due to the nature of how Spam is created and sent it is always a case of being one step behind. Nevertheless, there are some things you can do to help control Spam. Daily Summary All users get a Daily Summary delivered to their inbox. The Daily Summary is our first, and most effective, line of defense. The Daily Summary contains all Spam, Virus and Good messages received in the last 24 hours. The Subject line in your will look like this: Opening this you will see your Daily Summary: There are 3 main sections in your Daily Summary and each section has a different function: Spam s Received Virus infected messages received: Good s Received Spam Received The left side of the Spam s Recieved section details the sender, subject, date and reason the was blocked. The right side shows the actions you can take; Deliver Once or Allways Allow.

2 Use the sender, subject, date and reason the was blocked to determine if the message is spam. If it is spam then do nothing. If it is not spam then and you wish to always receive mail from the sender then click the Always Allow link. If you are unsure and would like see the then click the Deliver Once link. If after reviewing an you decide that it isn t spam then return to the Daily Summary and click the Always Allow link otherwise do nothing. Virus s Received This section is informational only and there are no actions that can be taken. If you believe there is a message in theis setion you need please contact Tech Services. Good s Received The left side of the Good s Received section details the sender, subject, date and reason the was allowed. The right side shows the action you can take; Always Block. Use the sender, subject, date and reason the was allowed to determine if the message is Good. If it is Good then do nothing. If you determine a Good message to be Spam or just do not want to receive further message from the sender then click the Always Block link. In addition to the above features the Daily Summary also allows you to view all spam messages received since the Daily Summary was last generated and for the last twenty-one days. In the top section of your Daily Summary click the link as shown: By clicking on this link you will be taken to a web page displaying all spam messages being held on the server.

3 If this is your first time clicking the link or you are on a computer other than your own you will need to login: Enter your full SLOCOE address and password. Select SLOCOE from the Authentication Source drop down. Optionally check the Remember Me box if using your own computer or device. Click Login. By default the Spam Summary displays messages from today. By clicking the drop down menu you can select filters of Yesterday, Last 7 Days and Custom (up to 21 days back from today).

4 Listed from left to right the Spam Summary report details are the message Attachments, who the message is To, who the message is From, the message Subject, the reason the message was blocked (Details) and when the message was Received. Note: Clicking any column heading will cause the report to sort by that column. Use the To, From, Subject, Details and Received details to determine if the message is spam. If it is spam then do nothing. If it is not spam then select the check box in the far left column and from the drop down box that appears at the top of the column select an action. If you are unsure of the select Forward Only to view the . If you want to continue to receive s from the sender then select Mark Not Spam. The will be immediately delivered. Note: You can select muliple check boxes on the page before selecting an action. Lastly, you can use search box on the right side of the screen to find specific messages:

5 Junk In addition to the Daily Summary there is another spam control option available to all users the Outlook Junk filter. The Junk folder contains that our mail server has determined to be spam and is available to both Outlook client and Web Mail users. Note: This is an important folder to check when you can t find an you were expecting. If there are unread messages in the Junk folder you will see a number in parenthesis to the right of the folder name. Outlook Client: Outlook Web Mail:

6 Open the Junk folder to view the messages. If a message is good then right-click the message and select Junk from the list. Next choose one of the three highlighted options: Add Sender to Safe Senders list: This option will move mail marked as Junk by the mail server to your inbox in this instance and all future instances. Add Sender s Domain to Safe Senders List: This will move all mail from the senders domain marked as Junk by the server to your inbox in this instance and all future instances. Mark as Not Junk: Messages marked as not junk are moved to your Inbox or to the folder in which they were stored previously. When you mark a single message as Not Junk, you are prompted to add the sender or mailing list name to your Safe Senders List or Safe Recipients List.

7 If all of the messages are spam you can right-click the Junk folder and select Empty Junk Folder. If you find junk or spam in your inbox or any other folder don t just delete it. Always add junk or unwanted mail to the Blocked Sender s List. By adding unwanted or junk mail to the Blocked Sender s List you will build a personal list of these messages that Outlook will filter into the Junk folder for you.

8 You can also manage your Junk Options. In Outlook client right click any message and select Junk > Junk Options. In web mail choose Options > See All Options from the menu in the upper right. From the Options page choose Block or Allow.

9 On the Block or Allow page you can set your Junk Settings:

10 Panda The last of our various spam control tools is Panda. Panda is our Ant-Virus, Anti-Malware, Anti-Spam and Anti-Phishing software. For the purposes of spam control this software is only available on computers that use a network domain login. Additionally, you will only find Panda controls in Outlook client not Web Mail. Outlook client users will find a folder named Spam in their folder list. Like noted previously if there is a number next to this folder then you have unread spam. Open the folder to view the items Panda has marked as Spam. Using the Panda tools on your menu bar you can control your Spam. If the message in the folder is Spam then do nothing. If it is not Spam then click the green check mark. If you find spam in your regular mail folders click the red minus sign. Despite the use of these tools the important tool in preventing spam is you. A lot of spam is generated from lists of addresses from unscrupulous sites. While it is not usually easy to identify these site a general rule would be that if it does not directly pertain to work then DO NOT give them your address.

Anti-Spam Configuration in Outlook 2003 INDEX. Webmail settings Page 2. Client settings Page 6. Creation date 12.12.06 Version 1.2

Anti-Spam Configuration in Outlook 2003 INDEX. Webmail settings Page 2. Client settings Page 6. Creation date 12.12.06 Version 1.2 Anti-Spam Configuration in Outlook 2003 INDEX Webmail settings Page 2 Client settings Page 6 Creation date 12.12.06 Version 1.2 Webmail settings In this section, you will learn how to activate and configure

More information

GUIDEWIRE. Introduction to Using WebMail. macrobatix. Learn how to: august 2008

GUIDEWIRE. Introduction to Using WebMail. macrobatix. Learn how to: august 2008 macrobatix GUIDEWIRE august 2008 Introduction to Using WebMail Learn how to: Manage Your Inbox Compose a Message Activate Spam Filter Modify Spam Settings Check Held Messages *To download the complete

More information

Outlook Web App. in Office 365. The Outlook Window. Signing In. (Outlook Exchange Faculty & Staff) Getting Started

Outlook Web App. in Office 365. The Outlook Window. Signing In. (Outlook Exchange Faculty & Staff) Getting Started Outlook Web App in Office 365 (Outlook Exchange Faculty & Staff) Getting Started The Outlook Window Navigation Bar Settings Navigation Pane View Pane Reading Pane Navigation Bar switch between Outlook,

More information

Managing Spam With Outlook Express

Managing Spam With Outlook Express Managing Spam with Outlook Express Managing Spam With Outlook Express 4Introduction 4Verizon Online Spam Detector 4Using Outlook Express Tools to Reduce Spam 1 Verizon Online 2 Managing Spam with Outlook

More information

How to Use Red Condor Spam Filtering

How to Use Red Condor Spam Filtering What is Spam Filtering? Spam filtering is used to detect unsolicited and unwanted email. By looking for certain words in an email's subject line, or through suspicious word patterns or word frequencies

More information

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents 1 PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents Email Access via a Web Browser... 2 Email Client Setup... 3 Outlook 2013 for Windows... 3 Outlook for Mac 2011... 4 Mac OS X 10.6+... 4 iphone

More information

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents 1 PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents Email Access via a Web Browser... 2 Email Client Setup... 3 Outlook 2007, 2010 & 2013 for Windows... 3 Outlook for Mac 2011... 5 Mac OS X

More information

IT Email Services page 1 of 10 Spam Filtering. Overview

IT Email Services page 1 of 10 Spam Filtering. Overview IT Email Services page 1 of 10 Overview Comcast Spectacor has implemented a system to control unwanted Internet email (spam) from the Internet. Virus emails and some known spam will be filtered automatically.

More information

User Guide for Kelani Mail

User Guide for Kelani Mail User Guide for Kelani Mail Table of Contents Log in to Kelani Mail 1 Using Kelani Mail 1 Changing Password 2 Using Mail Application 3 Using email system folders 3 Managing Your Mail 4 Using your Junk folder

More information

OUTLOOK 2007 USER GUIDE

OUTLOOK 2007 USER GUIDE Using Outlook 2007 The information below will guide you through some of the Outlook features that can help you to manage your email. Topics listed below are: Sorting Messages Saving Attachments Emptying

More information

1.1.1. What makes Panda Cloud Email Protection different?... 4. 1.1.2. Is it secure?... 4. 1.2.1. How messages are classified... 5

1.1.1. What makes Panda Cloud Email Protection different?... 4. 1.1.2. Is it secure?... 4. 1.2.1. How messages are classified... 5 Contents 1. INTRODUCTION TO PANDA CLOUD EMAIL PROTECTION... 4 1.1. WHAT IS PANDA CLOUD EMAIL PROTECTION?... 4 1.1.1. What makes Panda Cloud Email Protection different?... 4 1.1.2. Is it secure?... 4 1.2.

More information

Barracuda Spam Firewall

Barracuda Spam Firewall Barracuda Spam Firewall Overview The Barracuda Spam Firewall is a network appliance that scans every piece of email our organization receives. Its main purposes are to reduce the amount of spam we receive

More information

To help you spot potential junk mail, spam and phishing emails you can read through the guide located on the IT Services website.

To help you spot potential junk mail, spam and phishing emails you can read through the guide located on the IT Services website. Junk mail filtering Outlook contains tools you can use to manage any suspected junk mail you might receive. Junk mail is also often referred to as spam. Another form of unwanted email is called phishing.

More information

ITS Spam Filtering Service Quick Guide 2: Using the Quarantine

ITS Spam Filtering Service Quick Guide 2: Using the Quarantine ITS Spam Filtering Service Quick Guide 2: Using the Quarantine The quarantine is where suspected spam messages are held on the ITS Spam Filtering server. In the graphic below, the quarantine window displays

More information

Outlook Web App OWA Quick Guide. Getting you up to speed quickly.

Outlook Web App OWA Quick Guide. Getting you up to speed quickly. Outlook Web App OWA Quick Guide Getting you up to speed quickly. Information Services 8-1-2014 Contents Exploring the OWA (Outlook Web App) User Interface... 2 Getting Started... 2 Mail... 6 Creating and

More information

Setting up Junk Email Filters By Louise Ryan, NW District IT Expert

Setting up Junk Email Filters By Louise Ryan, NW District IT Expert The email servers on campus are no longer set up to filter junk emails from your inbox. If you are getting a significant number of junk emails in your inbox you can set up your own filters in Outlook.

More information

Adjust Webmail Spam Settings

Adjust Webmail Spam Settings Adjust Webmail Spam Settings An unsolicited bulk email message is known as "spam." Spam, which usually contains some sort of commercial advertising or proposition, is sent to a large number of recipients

More information

Managing Junk E-mail Folder in Outlook 2010. This document contains instructions for users on how to manage spam filters in Microsoft Outlook 2010.

Managing Junk E-mail Folder in Outlook 2010. This document contains instructions for users on how to manage spam filters in Microsoft Outlook 2010. Ready Reference 041013 Introduction Managing Junk E-mail Folder in Outlook 2010 This document contains instructions for users on how to manage spam filters in Microsoft Outlook 2010. Manual Filtering of

More information

Student Office 365 Outlook Web App OWA Quick Guide. Getting you up to speed quickly.

Student Office 365 Outlook Web App OWA Quick Guide. Getting you up to speed quickly. Student Office 365 Outlook Web App OWA Quick Guide Getting you up to speed quickly. Information Services 9-5-2014 Contents Logging into the CWU Student Outlook Web App... 3 Getting Started with Office

More information

DEALING WITH JUNK EMAIL GUIDE FOR STAFF

DEALING WITH JUNK EMAIL GUIDE FOR STAFF DEALING WITH JUNK EMAIL GUIDE FOR STAFF Edinburgh Napier University currently utilises an automated email protection system. This system helps protect email users from unsolicited junk mail (also known

More information

CITY OF BURLINGTON PUBLIC SCHOOLS MICROSOFT EXCHANGE 2010 OUTLOOK WEB APP USERS GUIDE

CITY OF BURLINGTON PUBLIC SCHOOLS MICROSOFT EXCHANGE 2010 OUTLOOK WEB APP USERS GUIDE CITY OF BURLINGTON PUBLIC SCHOOLS MICROSOFT EXCHANGE 2010 OUTLOOK WEB APP USERS GUIDE INTRODUCTION You can access your email account from any workstation at your school using Outlook Web Access (OWA),

More information

How to use Outlook Express for your e-mail

How to use Outlook Express for your e-mail How to use Outlook Express for your e-mail Outlook Express is a popular e-mail program created by Microsoft. This packet will teach you a little bit about this program. This packet will cover how to receive

More information

USING OUTLOOK WEB ACCESS

USING OUTLOOK WEB ACCESS USING OUTLOOK WEB ACCESS 17 March 2009, Version 1.0 WHAT IS OUTLOOK WEB ACCESS? Outlook Web Access (OWA) is a webmail service of Microsoft Exchange Server. The web interface of Outlook Web Access resembles

More information

https://mail.wheelock.edu

https://mail.wheelock.edu The Wheelock College Guide to Understanding Microsoft Outlook Web Access Maintained by: Wheelock College Department of Information Technology Version 1.1 June 2006 https://mail.wheelock.edu This document

More information

PANDA CLOUD EMAIL PROTECTION 4.0.1 1 User Manual 1

PANDA CLOUD EMAIL PROTECTION 4.0.1 1 User Manual 1 PANDA CLOUD EMAIL PROTECTION 4.0.1 1 User Manual 1 Contents 1. INTRODUCTION TO PANDA CLOUD EMAIL PROTECTION... 4 1.1. WHAT IS PANDA CLOUD EMAIL PROTECTION?... 4 1.1.1. Why is Panda Cloud Email Protection

More information

University of Mary s Spam Solution

University of Mary s Spam Solution University of Mary s Spam Solution Spam is a growing problem worldwide. Spam causes productivity loss, network traffic, vast amount of corporate resources to be consumed and valuable server space to be

More information

Emailing from The E2 Shop System EMail address Server Name Server Port, Encryption Protocol, Encryption Type, SMTP User ID SMTP Password

Emailing from The E2 Shop System EMail address Server Name Server Port, Encryption Protocol, Encryption Type, SMTP User ID SMTP Password Emailing from The E2 Shop System With recent releases of E2SS (at least 7.2.7.23), we will be allowing two protocols for EMail delivery. A new protocol for EMail delivery Simple Mail Transfer Protocol

More information

How to access your email via Outlook Web Access

How to access your email via Outlook Web Access How to access your email via Outlook Web Access 1) Open your internet browser and type in the following address: www.law.miami.edu * Aol users must minimize their browser and use Internet Explorer 6.0+

More information

Instructions for setting up Junk E mail filters

Instructions for setting up Junk E mail filters Instructions for setting up Junk E mail filters Junk E mail filters must be set up using Microsoft Outlook. Users cannot use My.NWACC.Connection or the Web option to successfully configure their Junk E

More information

Outlook Web App (OWA) To create a new message:

Outlook Web App (OWA) To create a new message: What you ll see in Mail 1. Create a new message by clicking New mail. 2. Folder list. The folder list includes the folders in your mailbox. It may include other folders, such as Favorites and archive folders.

More information

Managing Spam in E-Mail & More Introduction Spam Detector Block Sender E-Mail Filters

Managing Spam in E-Mail & More Introduction Spam Detector Block Sender E-Mail Filters Managing Spam in E-Mail & More Managing Spam in E-Mail & More Introduction Spam Detector Block Sender E-Mail Filters 1 Verizon Online 2 Managing Spam in E-Mail & More Managing Spam in E-Mail & More Introduction

More information

Using the University s Spam and Virus E-mail Filtering Service

Using the University s Spam and Virus E-mail Filtering Service Using the University s Spam and Virus E-mail Filtering Service Technology Help Desk 412 624-HELP [4357] http://technology.pitt.edu Overview The University of Pittsburgh s spam and virus e-mail filtering

More information

BrightVisions Spam Filter User Guide

BrightVisions Spam Filter User Guide BrightVisions Spam Filter User Guide Version 3 Martin Harding Table of Contents Quickstart... 2 Understanding and using the BrightVisions Spam Filter quarantine reports.... 2 Logging on to the website

More information

- - Learn More (Please click on one of the links below) What s new? What s changed?

- - Learn More (Please click on one of the links below) What s new? What s changed? - - - - - existing settings such as preferences (POP settings, password, signature, etc.), and content (calendar, address book, etc.) will remain intact. You will continue to have anytime anywhere access

More information

How to make sure you receive all emails from the University of Edinburgh

How to make sure you receive all emails from the University of Edinburgh How to make sure you receive all emails from the University of Edinburgh To ensure that any email from The University of Edinburgh - or any address you choose - is not automatically sent to your junk or

More information

How to Use the Greymail Spam Filter

How to Use the Greymail Spam Filter How to Use the Greymail Spam Filter This guide will show you the basics of how to view messages flagged as spam, and how to recover them, if improperly flagged. For a full overview of the New Greymail

More information

Junk Email Filtering System. User Manual. Copyright Corvigo, Inc. 2002-03. All Rights Reserved. 509-8282-00 Rev. C

Junk Email Filtering System. User Manual. Copyright Corvigo, Inc. 2002-03. All Rights Reserved. 509-8282-00 Rev. C Junk Email Filtering System User Manual Copyright Corvigo, Inc. 2002-03. All Rights Reserved 509-8282-00 Rev. C The Corvigo MailGate User Manual This user manual will assist you in initial configuration

More information

Mimecast Services for Outlook (MSO4)

Mimecast Services for Outlook (MSO4) Mimecast Services for Outlook (MSO4) End User Quick Start Guide for Outlook 2010/2013 Mimecast Services for Outlook (MSO 4) is a software application that integrates with your Microsoft Outlook. Once installed,

More information

K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents

K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents If a person (student, parent, etc ) has indicated they sent you an email, but you did not receive it, it s possible it was blocked

More information

USER S MANUAL Cloud Email Firewall 4.3.2.4 1. Cloud Email & Web Security

USER S MANUAL Cloud Email Firewall 4.3.2.4 1. Cloud Email & Web Security USER S MANUAL Cloud Email Firewall 4.3.2.4 1 Contents 1. INTRODUCTION TO CLOUD EMAIL FIREWALL... 4 1.1. WHAT IS CLOUD EMAIL FIREWALL?... 4 1.1.1. What makes Cloud Email Firewall different?... 4 1.1.2.

More information

Getting Started: Outlook Web App

Getting Started: Outlook Web App Getting Started: Outlook Web App Produced by the Humboldt Unified School District Information Services Department Welcome This Getting Started guide was designed to help the staff of Humboldt Unified School

More information

Forefront Spam Filtering

Forefront Spam Filtering Forefront Spam Filtering What s Happening? W&L s incoming e-mail filtering system has switched from Digitar to Microsoft ForeFront as of about 6:00 a.m. on Tuesday, August 14. How Will This Affect You?

More information

E-MAIL - Spam Filtering

E-MAIL - Spam Filtering E-MAIL - Spam Filtering SPAM FILTERING OVERVIEW... USER S GUIDE...... Common Login Errors......... Lists Tab... 5 Profile Tab... 7 Quarantine Tab... 0 LOGGING IN MAIN SCREEN SPAMBLOCKER TABS (LISTS, PROFILE

More information

Understanding Junk E-mail filtering & Anti-Spam controls

Understanding Junk E-mail filtering & Anti-Spam controls Understanding Junk E-mail filtering & Anti-Spam controls Overview: the antispam defenses at ODU are a two layered approach. Our first wall of defense is called Spamtrap, and it can be accessed at https://spamtrap.odu.edu

More information

Connecting to LUA s webmail

Connecting to LUA s webmail Connecting to LUA s webmail Effective immediately, the Company has enhanced employee remote access to email (Outlook). By utilizing almost any browser you will have access to your Company e-mail as well

More information

Webmail Friends & Exceptions Guide

Webmail Friends & Exceptions Guide Webmail Friends & Exceptions Guide Add email addresses to the Exceptions List and the Friends List in your Webmail account to ensure you receive email messages from family, friends, and other important

More information

Using the City of Stamford / Stamford Public Schools. Web Email System

Using the City of Stamford / Stamford Public Schools. Web Email System Using the City of Stamford / Stamford Public Schools Web Email System Open the Login Screen: Go to the following site: www.stamfordct.gov/mail and choose the login link. The login screen will look like

More information

Managing Junk Mail. About the Junk Mail Filter

Managing Junk Mail. About the Junk Mail Filter Managing Junk Mail Outlook can filter out certain types of messages and send them to a separate folder to keep your Inbox from being cluttered with junk mail. Outlook can also disable links in suspicious

More information

Basics of Microsoft Outlook/Email. Microsoft Outlook

Basics of Microsoft Outlook/Email. Microsoft Outlook Basics of Microsoft Outlook/Email Microsoft Outlook Workshop Outline for Improve Your Outlook Microsoft Outlook Contents Starting the application... 3 The Outlook 2010 window... 3 Expanding and minimizing

More information

How to access your email from WORK & HOME

How to access your email from WORK & HOME How to access your email from WORK & HOME 1. Open your browser and go to the district website by typing in the following address: http://www.islandtrees.org 2. Click on Staff Resources 3. Click on the

More information

Outlook Web Access (OWA) with Exchange Server 2007 (Windows version)

Outlook Web Access (OWA) with Exchange Server 2007 (Windows version) Outlook Web Access (OWA) with Exchange Server 2007 (Windows version) 1. Login into your Baylor email account via a web browser such as Internet Explorer, Fire Fox, or Netscape. The web URL is still http://mail.baylor.edu/

More information

Click Home > Junk > Not Junk.

Click Home > Junk > Not Junk. Office 365 (Outlook 2013) Overview of the Junk Email Filter No one likes spam or junk email. The Outlook 2013 Junk Email Filter doesn t stop delivery of junk email messages, but does the next best thing

More information

M+ Guardian Email Firewall. 1. Introduction

M+ Guardian Email Firewall. 1. Introduction M+ Guardian Email Firewall 1. Introduction This information is designed to help you efficiently and effectively manage unsolicited e mail sent to your e mail account, otherwise known as spam. MCCC now

More information

Webmail Login with non-ie browsers

Webmail Login with non-ie browsers Webmail Login with non-ie browsers Webmail via www.green.ch...2 Webmail Login...3 Access options...4 Error messages...5 Webmail...6 The Help function...7 The options...8 Creation date 01.11.06 Version

More information

Spam Management Service Users Guide

Spam Management Service Users Guide Spam Management Service Users Guide We bring business & technology TOGETHER! Beringer Associates, Inc. 1591 Hylton Road Pennsauken, NJ 08110 Phone: 800.796.4854 or 856.910.7771 Fax: 800.917.2056 or 856.910.7888

More information

Outlook Web Access (OWA or WebMail) Frequently Asked Questions

Outlook Web Access (OWA or WebMail) Frequently Asked Questions Outlook Web Access (OWA or WebMail) Frequently Asked Questions If you are a part-time staff member, adjunct faculty member, or Villanova student, you will access your Villanova email using a program called

More information

Oakland County Webmail Anti-Spam Setup

Oakland County Webmail Anti-Spam Setup Webmail Anti-Spam is a tool that allows you to filter junk mail (Spam) from your inbox. Once the Anti-Spam control is turned on, most junk mail will be redirected to a Junk Mail folder. Please note that

More information

LOGGING IN. Please take a moment to add this page to the favorites in your preferred Web Browser. ( https://asp.reflexion.

LOGGING IN. Please take a moment to add this page to the favorites in your preferred Web Browser. ( https://asp.reflexion. Total Control Spam Filtering User Guide 11/16/2013 LOGGING IN An e-mail will be sent with your username and password. To reach the log page visit: https://asp.reflexion.net/login this will bring you to

More information

Adding ECA Marketing to your safe-senders list

Adding ECA Marketing to your safe-senders list Adding ECA Marketing to your safe-senders list If your email provider is not listed below or your email is managed by your company you will need to contact your system administrator. If you have updates

More information

Using Outlook web access.

Using Outlook web access. Pages: 1 of 10 Using Outlook web access. Introduction...2 Accessing Webmail...2 Client Options...2 Premium Client Features...3 Initial Screen Premium Client...3 Similarities to Outlook Client...4 Inbox

More information

Using SonicWall Anti-Spam Utility Managing your e-mail junkbox settings

Using SonicWall Anti-Spam Utility Managing your e-mail junkbox settings Using SonicWall Anti-Spam Utility Managing your e-mail junkbox settings In order to receive some expected e-mails through the campus e-mail system you may have to unjunk and adjust your anti-spam settings

More information

User guide Business Internet e-mail features

User guide Business Internet e-mail features User guide Business Internet e-mail features Page 1 de 1 Table of content Page Introduction 3 1. How do I access my web based e-mail? 3 2. How do I access/alter these enhancements? 3 A. Basic Features

More information

MICROSOFT OUTLOOK 2010 READ, ORGANIZE, SEND AND RESPONSE E-MAILS

MICROSOFT OUTLOOK 2010 READ, ORGANIZE, SEND AND RESPONSE E-MAILS MICROSOFT OUTLOOK 2010 READ, ORGANIZE, SEND AND RESPONSE E-MAILS Last Edited: 2012-07-09 1 Read Emails... 4 Find the inbox... 4 Change new incoming e-mail notification options... 5 Read email... 6 Change

More information

Office 365 Outlook Web App: Advanced Quick Reference Guide

Office 365 Outlook Web App: Advanced Quick Reference Guide Office 365 Outlook Web App: Advanced DRAFT 2015. All Rights Reserved. California State University, Bakersfield June 24, 2015 REVISION CONTROL Document Title: Author: File Reference:.docx Campus Training

More information

Using CSI s Web Messaging Email System: Imail URL: mail.csi.cuny.edu

Using CSI s Web Messaging Email System: Imail URL: mail.csi.cuny.edu Using CSI s Web Messaging Email System: Imail URL: mail.csi.cuny.edu Preferences: General User Settings Full Name: The name in the box is the name that will appear in the recipients from field. Reply to:

More information

Recalling A Sent Message in Outlook 2010

Recalling A Sent Message in Outlook 2010 Recall or replace an email message that you sent The recall feature in Microsoft Outlook tries to stop delivery and, optionally, replace an email message that you have already sent to another Microsoft

More information

How do I use ProofPoint anti-spam software at the GC

How do I use ProofPoint anti-spam software at the GC This FAQ contains: ProofPoint Login instructions Introduction to ProofPoint web interface component Views available in Proofpoint ProofPoint Web Interface Actions Introduction to ProofPoint Digest ProofPoint

More information

EnterGroup offers multiple spam fighting technologies so that you can pick and choose one or more that are right for you.

EnterGroup offers multiple spam fighting technologies so that you can pick and choose one or more that are right for you. CONFIGURING THE ANTI-SPAM In this tutorial you will learn how to configure your anti-spam settings using the different options we provide like Challenge/Response, Whitelist and Blacklist. EnterGroup Anti-Spam

More information

Barracuda Spam Firewall Users Guide. How to Download, Review and Manage Spam

Barracuda Spam Firewall Users Guide. How to Download, Review and Manage Spam Barracuda Spam Firewall Users Guide How to Download, Review and Manage Spam By: Terence Peak July, 2007 1 Contents Reviewing Barracuda Messages... 3 Managing the Barracuda Quarantine Interface... 4 Preferences...4

More information

MICROSOFT OUTLOOK 2011 READ, SEARCH AND PRINT E-MAILS

MICROSOFT OUTLOOK 2011 READ, SEARCH AND PRINT E-MAILS MICROSOFT OUTLOOK 2011 READ, SEARCH AND PRINT E-MAILS Lasted Edited: 2012-07-10 1 Find the Inbox... 3 Check for New Mail... 4 Manually check for new messages... 4 Change new incoming e-mail schedule options...

More information

New Features in Outlook Web Access

New Features in Outlook Web Access New Features in Feature and functionality Logon Screen Navigation Description User logon screen for Navigation in resembles navigation in Microsoft Office Outlook 2007. Drag-and-Drop Move items by dragging

More information

Spam Management. Manage your FOPE Spam Quarantine

Spam Management. Manage your FOPE Spam Quarantine Spam Management Alverno College uses two tools for email spam management: Microsoft s Forefront Online Protection for Exchange (FOPE) filters spam before it reaches your inbox. FOPE will send you periodic

More information

Microsoft Office 365 Outlook Web App (OWA)

Microsoft Office 365 Outlook Web App (OWA) CALIFORNIA STATE UNIVERSITY, LOS ANGELES INFORMATION TECHNOLOGY SERVICES Microsoft Office 365 Outlook Web App (OWA) Spring 2013, Version 1.0 Table of Contents Introduction...3 Signing In...3 Navigation

More information

Junk E-mail Settings. Options

Junk E-mail Settings. Options Outlook 2003 includes a new Junk E-mail Filter. It is active, by default, and the protection level is set to low. The most obvious junk e-mail messages are caught and moved to the Junk E-Mail folder. Use

More information

OUTLOOK 2010 TIPS TABLE OF CONTENTS 1. SEND A BLIND CARBON COPY MARQUETTE UNIVERSITY IT SERVICES

OUTLOOK 2010 TIPS TABLE OF CONTENTS 1. SEND A BLIND CARBON COPY MARQUETTE UNIVERSITY IT SERVICES OUTLOOK 2010 TIPS TABLE OF CONTENTS 1.Send a Blind Carbon Copy... 1 2. Change the view of the Outlook window... 2 3. Use Out of Office Assistant... 2 4. Create Rules... 4 5. Use Autocomplete... 5 6. Request

More information

PROOFPOINT - EMAIL SPAM FILTER

PROOFPOINT - EMAIL SPAM FILTER 416 Morrill Hall of Agriculture Hall Michigan State University 517-355-3776 http://support.anr.msu.edu support@anr.msu.edu PROOFPOINT - EMAIL SPAM FILTER Contents PROOFPOINT - EMAIL SPAM FILTER... 1 INTRODUCTION...

More information

Setting up the Mail Sort Function in Outlook Web App

Setting up the Mail Sort Function in Outlook Web App 2015.8 Organization for Information Management and Communication Setting up the Mail Sort Function in Outlook Web App For Faculty and Staff You can set up certain behavioral patterns regarding how your

More information

Core Filtering Admin Guide

Core Filtering Admin Guide Core Filtering Admin Guide 3193 Red Hill Avenue Costa Mesa, CA 92626 United States p.866.spam.out f.949.203.6425 e. info@spamsoap.com www.spamsoap.com Table of Contents Login... 3 Overview... 3 Quarantine...

More information

Outlook Web App McKinney ISD 5/27/2011

Outlook Web App McKinney ISD 5/27/2011 Outlook Web App McKinney ISD 5/27/2011 Outlook Web App Tutorial Outlook Web Access allows you to gain access to your messages, calendars, contacts, tasks and public folders from any computer with internet

More information

http://connectwise.reflexion.net/login?domain=connectwise.net

http://connectwise.reflexion.net/login?domain=connectwise.net ConnectWise Total Control: Managed Email Threat Protection Version: 1.5 Creation Date: 11-September-2009 Last Updated: 24-August-2012 LOGGING IN An e-mail will be or has sent with your username and password.

More information

Microsoft Outlook 2013 - Email. Sorting, searching and filtering emails. Sorting your messages

Microsoft Outlook 2013 - Email. Sorting, searching and filtering emails. Sorting your messages Sorting, searching and filtering emails When handling emails it is often necessary to find a certain message or type of message from your mail. As your inbox fills up, it can become more difficult to pick

More information

Tufts Technology Services (TTS) Proofpoint Frequently Asked Questions (FAQ)

Tufts Technology Services (TTS) Proofpoint Frequently Asked Questions (FAQ) Tufts Technology Services (TTS) Proofpoint Frequently Asked Questions (FAQ) What is Proofpoint?... 2 What is an End User Digest?... 2 In my End User Digest I see an email that is not spam. What are my

More information

The initial mail screen While there are a few changes that can be done to the look of the inbox screen, here is what it will look like to start with:

The initial mail screen While there are a few changes that can be done to the look of the inbox screen, here is what it will look like to start with: Accessing the webmail Customers can get to their email account initially via a login page that we maintain. This login is at http://www.50below.com/login. Dealers should also be able to access their mail

More information

Class Outline. Part 1 - Introduction Explaining email Parts of an email address Types of email services Acquiring an email account

Class Outline. Part 1 - Introduction Explaining email Parts of an email address Types of email services Acquiring an email account EMAIL Basics Class Outline Part 1 - Introduction Explaining email Parts of an email address Types of email services Acquiring an email account Part 3 Managing Your Messages Deleting messages The Trash

More information

GroupWise Training How to deal with Junk Mail

GroupWise Training How to deal with Junk Mail GroupWise Training How to deal with Junk Mail Setting Up Junk Mail Filtering This feature allows you to decide how you want to deal with junk mail and what should be categorized as junk. **Please note

More information

INET1005 May 2009 Getting Started with MyUH Email

INET1005 May 2009 Getting Started with MyUH Email INET1005 May 2009 Getting Started with MyUH Email Introduction Introduction... 1 Overview... 1 My E-mail Inbox Channel... 2 MyUH E-mail Center... 3 Address Book... 5 Email Options... 6 Help... 6 Exit...

More information

Microsoft Outlook Web App Quick Reference Card

Microsoft Outlook Web App Quick Reference Card Microsoft Outlook Web App Quick Reference Card Accessing Outlook Web App You can access your mailbox through any browser that supports HTML 3.2 and ECMA. To access your mailbox, enter your OWA web address/url

More information

Icebox - Sendio SPAM Filter

Icebox - Sendio SPAM Filter Icebox - Sendio SPAM Filter Sendio Icebox The Navajo Department of Information Technology (DIT) installed and implemented a SPAM filter in 2008 to capture unwanted mail before it gets to your email inbox.

More information

EMAILING USING HOTMAIL

EMAILING USING HOTMAIL EMAILING USING HOTMAIL Signing into Your Email Account Open up explorer and type in www.hotmail.com in the address bar. Enter your email address. Hit the tab key on the keyboard and enter your password.

More information

The online email environment

The online email environment The online email environment These are the options for the selected application. Navigation Pane is comprised of a folders list and oneclick access to your Inbox, Calendar, Contacts, and Tasks folders

More information

Filtering. Help Documentation

Filtering. Help Documentation Help Documentation This document was auto-created from web content and is subject to change at any time. Copyright (c) 2016 SmarterTools Inc. Filtering Folder Auto-clean Setting up auto-clean rules for

More information

Create a Spam Rule in Outlook 2010

Create a Spam Rule in Outlook 2010 Create a Spam Rule in Outlook 2010 Last Revised 11/30/2010 By Jonathan Payne Introduction This spam rule will filter e-mail messages sent to your mailbox and direct them to a specific folder based on certain

More information

SOPHOS ANTI-SPAM ENDUSER WEB INTERFACE (EUWI)

SOPHOS ANTI-SPAM ENDUSER WEB INTERFACE (EUWI) SOPHOS ANTI-SPAM ENDUSER WEB INTERFACE (EUWI) OVERVIEW... 2 ACCESSING THE SOPHOS EUWI... 2 SOPHOS EUWI MAIN MENU... 3 BLOCKED MESSAGES... 6 DELETED MESSAGES... 8 APPROVED SENDERS... 9 BLOCKED SENDERS...

More information

How to Configure Outlook 2003 to connect to Exchange 2010

How to Configure Outlook 2003 to connect to Exchange 2010 How to Configure Outlook 2003 to connect to Exchange 2010 Outlook 2003 will install and work correctly on any version of Windows XP, Vista, Windows 7 or Windows 8. These instructions describe how to setup

More information

If you encounter difficulty or need further assistance the Archdiocesan help desk can be reached at (410) 547-5305, option 1. Email Access Methods:

If you encounter difficulty or need further assistance the Archdiocesan help desk can be reached at (410) 547-5305, option 1. Email Access Methods: ArchMail (www.archbalt.org/archmail) is a centrally hosted email system for the employees of the Archdiocese. To simplify employee access multiple methods for accessing email have been established. This

More information

HOW TO: Use the UWITC Barracuda Spam Filter System

HOW TO: Use the UWITC Barracuda Spam Filter System HOW TO: Use the UWITC Barracuda Spam Filter System The Barracuda Spam Firewall has a learning engine that learns how to deal with future messages based on the ones you classify as spam and not spam. The

More information

II. The Message Center. After logging into the service, you will be taken to your Message Center, which looks like this:

II. The Message Center. After logging into the service, you will be taken to your Message Center, which looks like this: A Beginner s Guide to Postini and Spam Filtering Spam (unsolicited e-mail) has become a significant issue for those who use and provide e-mail services. These messages take up a large amount of space on

More information

STUDENT WEBMAIL. User Guide. Realise Your Potential

STUDENT WEBMAIL. User Guide. Realise Your Potential STUDENT WEBMAIL User Guide Realise Your Potential Email acceptable usage policy & safety tips Email is a wonderful tool for sending and receiving information quickly and securely to tutors, teachers or

More information

Barracuda Spam Firewall User s Guide

Barracuda Spam Firewall User s Guide Barracuda Spam Firewall User s Guide 1 Managing your Quarantine Inbox This chapter describes how you can check your quarantined messages, classify messages as spam and not spam, and modify your user preferences

More information

Secure E-Mail Management Guide. June 2008

Secure E-Mail Management Guide. June 2008 Secure E-Mail Management Guide June 2008 What are Paychex Secure Messages? To enhance the security of client and vendor data, Paychex created the Paychex Secure E-mail Message Center, a Web site hosted

More information