How To Get A Career Out Of Work

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1 OD Network 2013 Annual Conference Double Tree, San Jose SPEAKER BIOS For more conference information and to register, visit Adrian Zappala, PhD, is an experienced higher education faculty member and leadership professional with demonstrated expertise in accreditation, program development, faculty oversight, educator preparation and adult and distance education. His management and leadership experiences have been focused within forward-thinking educational organizations embracing modern concepts of work-life balance Andrea Howe is the co-author, with Charles H. Green, of The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust and the founder of The Get Real Project. A veteran consultant, seminar leader, and speaker, Andrea specializes in serving global professional services firms. She addresses strategic topics such as customer intimacy, client loyalty, the dynamics of influence, and developing business with trust. She is also a firm believer in the power of laughter and shared risk-taking. Andrea holds an MS in Organization Development from the American University/NTL program. Angie Keister is an Organization Effectiveness Consultant for Allstate Insurance Company, she is a passionate OD practitioner and leadership & change coach with 10 years of experience in Organizational Development. She has been an internal OD consultant for firms in manufacturing, health care, and insurance industries. She is certified as a Professional Coach, through the International Coach Federation and a recent graduate of the Organization Development Doctoral program at Benedictine University. Alan Lund was born and raised in Birkenhead, England, and now lives in beautiful British Columbia with his wife and two children. He has an MA from Cambridge University and an MBA from the Sauder School of Business at the University of British Columbia. An independent consultant since 2006, his work experience includes seven years in strategic management roles with a FTSE 100

2 company preceded by ten years in consulting. His passion for change and innovation is fueled by the possibility that: The difficulty lies not in the new ideas, but in escaping from the old ones. John Maynard Keynes Aubrey Saunders has been involverd in manufacturing/operations for W. L. Gore & Associates, Inc., for over 30 years. His experiences have ranged from manufacturing operator to manufacturing leadership. He has internalized insights provided from the very unique work environment within W. L. Gore & Associates, Inc. Those insights have enabled him to be intimately involved in strategic and tactical organization-wide and plant-level diversity efforts. Aubrey participates in and has also helped establish several of the organization Diversity Affinity Networks. B. Kim Barnes, CEO of Barnes & Conti Associates, Inc., has over 30 years of experience in leadership and organization development, working globally with organizations in many industries. A frequent speaker at professional conferences, Kim has published many articles in professional journals and books and is the developer or co-developer of popular Barnes & Conti programs such as Exercising Influence and Consulting on the Inside. Her books include Exercising Influence, Consulting on the Inside, and Self-Navigation: A Compass for Guiding Your Life and Career. Barbara Benedict Bunker is an organizational social psychologist and Professor of Psychology Emeritus at the University at Buffalo (SUNY). Her research and writing interests are diverse but focus in the area of organizational change and organizational effectiveness. Bunker with her colleague Billie Alban has become nationally and internationally known for her work systematizing a number of new methods of organization and community change that work at the systems level. She has written extensively about them as well as used them in her own practice. Bill Treasurer is a leadership expert and the originator of the new organizational development practice of courage-building. He is also the author of several books, including the international bestseller Courage Goes to Work. Bill is the chief encouragement officer at Giant Leap Consulting, a courage-building company that helps people and organizations live more courageously. Bill has conducted more than five hundred corporate workshops designed to strengthen people's leadership skills and improve team performance. He has led workshops for Accenture, SPANX, CDC, NASA, and Center for Creative Leadership. Bruce Mabee, MS, CPLP, applies innovation to OD. He created a dozen OD tools in consulting 125 organizations over 35 years--half the client work continuing 5-10 years. He also trained over 1000 managers and professionals in Consulting Skills and served for ten years as evaluator in OD Network "Impact" and ASTD "Best in Practice" awards. Bruce is Managing Partner at Milestone Partners, LLC,

3 consulting in strategic change, leadership and OD. He serves as adjunct faculty in the Benedictine University Master's program in OD. BFA: Industrial Design. MS: Management & Organizational Behavior. Cary Paul is "The Get Real Project's" Chief Improv Officer, and co-founder of The Village Circle Company. He is recognized as an expert in creating and delivering training programs and workshops that are energetic and innovative. In college, Cary worked as Davy Crockett at Disney World, giving him a unique opportunity to hone his entertainment/service talents. Cary also has 18+ years of experience leading public sector teams and Fortune 500 companies through strategic planning and change management efforts. Cary has an MBA in Organization Development and IT from George Washington University. Catherine M. Volk has been associated with The Kaleel Jamison Consulting Group since 1997 and currently serves as Vice President and Corporate Counsel. A skilled and experienced presenter, Catherine combines a unique perspective across professions with managerial experience, strong organizational skills, legal expertise, and an ability to partner with clients, consultants, and Firm members. Catherine received her Juris Doctor from the University of Cincinnati College of Law. Charissa Tan received a Bachelors degree in Psychology from the University of Singapore and a masters degree in Music therapy from the University of Philadelphia. She has worked as a psychologist in the Singapore Ministry of Defence and as a music therapist with terminal cancer patients in a hospital. Currently, a FedEx psychologist interested in organization effectiveness, employee performance and the importance of meaningful work. She blends her past therapy experience with her knowledge and experience of organization psychology in her current work. Choon-Neo Siow, PhD, CPsychol (BPS) has a PhD degree in psychology from the University of Nottingham, UK. She started her career as a psychologist in the Singapore Ministry of Defense in 1983 covering assessment, field (OD) psychology and survey research. She has worked for FedEx, APac for the last 20 years and currently holds a position as a managing director in HR overseeing talent and performance management, training, org effectiveness and development. Her latest work includes re-energizing trainers and re-strategizing the learning and development function, and revitalizing person-to-person relationships to improve the organization's ability to serve with a human touch. Cynthia S. Miller, PhD, is the Director of the Learning Network for Roche s Biologics Business, supporting manufacturing, quality and supply chain employees in ten locations around the globe.

4 She was instrumental in designing and launching the global training network for Roche Pharma Technical Operations following the merger with Genentech. Earlier in her career, Cindy established led large training networks at Amgen, Home Savings of America and Household Bank. She holds degrees from Georgetown and Fielding Graduate University. Dr. David Drake is founder of the field of narrative coaching and creator of the Narrative Design Labs. He teaches this work around the world, building bridges between the academic and the applied. David has supported large coaching-based change projects for organizations like Nike, Commonwealth Bank, PwC, BHP Billiton and the US federal government. He is the author of 35 publications on narratives and coaching, and editor of Philosophy and Practice of Coaching (2008, Jossey-Bass). His next book will be Coaching and Organizational Culture: A Narrative Perspective (Routledge). Dr. David W. Jamieson is Associate Professor & Department Chair, Organization Learning & Development, College of Education, Leadership & Counseling at the University of St. Thomas. He is also President of the Jamieson Consulting Group, Inc. and a Distinguished Visiting Scholar in other OD programs. He has 40 years of experience consulting to organizations on leadership, change, strategy, design and human resource issues. He is a Past National President of the American Society for Training and Development (1984) and Past Chair of the Management Consultation Division and Practice Theme Committee. Dick Axelrod co-founded the Axelrod Group, Inc., a consulting firm that pioneered using employee involvement to effect large-scale change. His clients include Boeing, British Airways, Coca-Cola, Novartis, and the UK s National Health Service. Dick is faculty at American University and the University of Chicago. Dick authored Terms of Engagement: New Ways of Leading and Changing Organizations, and co-authored, You Don t Have to Do It Alone: How to Involve Others to Get Things Done. Dick received the University of Chicago s Teaching Excellence award and ODN s Lifetime Achievement Award. Emily Axelrod Emily Axelrod co-founded the Axelrod Group, Inc. For more than thirty years she has used coaching, strategic visioning, work redesign, team development, and good old common sense to build sustainable, fun, and dignified enterprises. Her clients include: Boeing, British Airways, Calgary Health Authority, Intel, and Kaiser Permanente. Emily co-authored You Don't Have to Do It Alone, and The Conference Model. She is a contributing author to The Change Handbook, The Flawless Consulting Field Book, Future Search in School District Change, and Practicing Organization Development.

5 Faye Wilson, is the current Board President for the Frank Bette Center for the Arts. Prior to retirement, Faye was the Executive Director for the Gilmore Foundation. Since retirement she stays busy contributing to her favorite organizations. She has been Board President for the Center for the past three years. Dr. Gail Sacconey Townsend consults and teaches in the private sector, is an organization development specialist at W. L. Gore & Associates, Inc., and is adjunct faculty at the University of Delaware. She is focused on individual growth, team development, organization change, strategic planning, and building multicultural organizations. She is a graduate of the American University/NTL Masters in OD Program and has earned her doctorate in Human and Organization Systems from Fielding Graduate University. She is also a proud mother and grandmother! Gail Todaro, Ph.D. manages a virtual team of organization development consultants at Lockheed Martin Space Systems Company in Sunnyvale, CA. She has insights into the challenges, obstacles and triumphs of creating a more positive work environment and encourages stronger business performance regardless of distance. Gail's doctorate is in Organizational Behavior and she has over 20 years of senior level OD and experience in aerospace and high tech industries both as an internal and external consultant. Ilene Wasserman, founder and President of ICW Consulting, has been an Organization Development Consultant for over 25 years. Dr. Wasserman specializes in helping leaders and teams design and implement strategies through collaborative practices that leverage domestic and global diversity, as well as positional and personal dimensions. She combines a strengths-based approach to leadership development, organizational strategy transformation and fostering diversity and inclusion. Dr. Wasserman is on the Board of Governors of CCL, a member of NTL, and is a Lewin Center and Taos Institute Fellow. Isabelle Suares, MA, is the senior manager at Cisco Systems and manages a Change Management/Portfolio Management Office for Cisco Services. Isabelle is responsible for building leadership skills in the organization along with driving the adoption of a portfolio of initiatives. After selling her training and consulting company, Isabelle joined consecutively several large corporations where she led transformational programs in software R&D, Acquisitions, Supply Chain, and Services. Isabelle is a regular speaker at conferences.

6 Ivette Ruiz has worked in Diversity, Leadership Development & Executive Coaching. She has over 15 years of experience in Education & Training. She has worked with Leaders in China, Venezuela and the USA in a variety of sectors including; Corporate, Government, Academia, Healthcare and non-for profit. As a Learning & Development consultant at the IFE, Ivette conducts leadership programs for aspiring managers, existing managers and leaders across the system network. She coaches individuals and teams on individual and/or team performance. She is certified in the Hartman Profile and Lominger 360. Izzy Gesell helps people navigate their internal logjams and emerge more confident, spontaneous and effective. Through keynotes, breakouts, coaching and facilitated sessions, Izzy offers imaginative, intuitive and immediately useful insights. He delivers meaningful material in an enjoyable way. Among the first to use Improv Theater concepts as tools for personal and organizational development, he is the author of Playing Along: Group Learning Activities Borrowed From Improvisation Theater, and Cancer and the Healing Power of Play. James Sykes has lived the transformation of Storywork. Raised in a single parent home as the youngest of eight, his drug addiction led him to prison for first-degree murder. After teaching himself to read and write, he entered an inmate recovery program that was the start of his transforming his own story. His natural talents led to his becoming a mentor to inmates, which he did for 9 years while serving out his term. Upon release, he got a job as a monitor in a homeless facility. VOALA recognized his abilities as an influential Storywork Coach and Facilitator, which is his current role. Jeffrey Courion currently serves as the Director of the Oral History and Storywork Program at Volunteers of America. He has been an LA County Delinquency & Crime Commissioner, a public policy advisor to the Governor of California, a mediator for cultural diversity and racial conflict retained by the LA City Attorney's Office, and an OD practitioner helping to transform and democratize the lives and governance of organizations. His work at VOALA is transforming lives and communities, and freeing people from the poverty created by their externally imposed stories. Jenna Susanke works with leaders to diagnose and deliver solutions to grow their talent and business. For the past year, my focus was on building a culture of innovation and helping my organization transition its operating model. I am currently responsible for the organizational development strategies for the PepsiCo's good-for-you business units, the Global Innovation Groups, and the Global Marketing Function. Prior to joining PepsiCo, I consulted with clients undergoing transformations on OD needs and was part of the OD function in a Financial Services firm. BA and MS degrees from Northwestern Univ.

7 Jim MacQueen has practiced OD on five continents in more than a dozen countries. Over the past 25 years, he has worked with Fortune 500 corporations (HP, Visa, Caterpillar, Adobe, etc.), government agencies, universities, nonprofits and small businesses. Internally, he has worked in health care, for NASA s Jet Propulsion Laboratory and currently serves on the AP faculty at Virginia Tech. Jim did undergraduate study at the Drama Division of the Juilliard School and at the University of Washington where he also did graduate work. In 2005, he was honored by the BAODN as a Master Practitioner. Joan Goppelt, PhD. has over 25 years experience in leadership development, organizational change, software development, and project management. In 2008, she co-founded Act Too Consulting, Inc., which provides organization development and research services to a variety of clients. Joan has a bachelor s degree in mathematics, a master s degree in computer science, and a doctor of philosophy degree in Human and Organizational Systems from Fielding Graduate University. Her interests include collaboration, adult learning, and new concepts of leadership. Karya Lustig has provided strategic and program planning, training, facilitation, evaluation and organizational development consultation to many organizations. She has an MA in Adult Education and certificates in OD and collaborative work. Karya approaches her work from a systems methodology and works with leaders to create a triple impact. She began her career providing direct services to disenfranchised individuals and communities and has maintained a commitment to community health at a local level that advances health equity. Dr. Kathy Hart is owner of ClearVision Consulting, global company that dramatically accelerates organizational excellence and improves human performance. With her 28 years of combined experience in the OD and Risk Management fields, Kathy brings a unique understanding of the business and human dynamics faced by executives and leaders in competitively positioning their companies for success. Kathy's Ed.D. is in organization and leadership. Her research on organizational change was conducted in the United States and Laos. Kathy Kaya, PhD, is a scholar-practitioner whose work focuses on fostering just whole-person work environments through holistic learning. Her research has explored how Japanese-American women used arts-based practices to examine oppression and privilege. The study illuminated the power of a holistic approach to social justice education. Her business leadership background and extensive experience working in different countries, organizations, and cultures have been instrumental in her work as an internal and external OD consultant influencing individual, group, and organizational change.

8 Keith Ray, PhD, has over 20 years of experience in organization development, organizational research, strategic change, project management, software development, and systems engineering. In 2008, he co-founded Act Too Consulting, Inc., which provides organization development and research services to a variety of clients. Keith has a bachelor s degree in physics and a doctor of philosophy degree in Human and Organizational Systems from Fielding Graduate University. Keith s interests are in complexity and narrative in organizations. Lisa Kimball produces high engagement experiences for stakeholders in large-scale change efforts. She pioneered the development of liberating structures, a portfolio of interaction methodologies designed to change the conversation to promote innovation and creativity. She works with leaders and organizations to build capacity to use processes based on complexity science, design thinking, and neuroscience to increase organizational resilience. Recent projects include US Army, Yukon government, DC Dept. of Educ., and global corps in health care, professional services and high tech. Maria Odiamar Racho, MSOD, is an Organization Effectiveness Consultant at Allstate Insurance. She has been practicing OD for 7 years and is most passionate about community building, organization engagement, culture, and diversity and inclusion. Maria is involved in non-profits, such as the Organization of Chinese Americans (OCA) Chicago as a board member and as a pro-bono OD consultant for the United Way of Lake County. Maria is certified in the Intercultural Development Inventory (IDI) and is a recent graduate of Pepperdine University's Master of Science in Organization Development program. Marianne (Molly) Kaufmann is the Talent & Organization Development Manager for a Seattle area start-up transit agency. Her training programs serve the need for leadership development, team performance, change management, conflict resolution, and leading matrix teams. She holds an MA in Applied Behavioral Science with an emphasis in family and organizational systems and a BS in Human Resources. She is a postgraduate student at the Bowen Center for the Study of the Family in Washington, DC. Mary Jean Vignone is a Senior Vice President for Santa Barbara Bank & Trust and manages the employee and organizational development initiatives. She brings extensive organizational change experience coupled with financial acumen to enhance both individual and corporate performance. Mary Jean also consults with other organizations on talent management, performance management, and leadership development programs. She holds a Master of Business Administration from California Lutheran University and a PhD in Human and Organizational Development from Fielding Graduate University.

9 Michael McGovern is a seasoned internal and external Organization Development consultant with over 25 years of experience working in the private and public sectors for such companies as Abbott Labs, BP/Amoco and the Chicago Transit Authority. Mike has gained significant experience in the areas of leadership development, change management, organization design, and process improvement. He also earned a Master s Degree in Organization Development from the CORD program at Loyola University in Chicago. Paula Thompson, Ed.D., is an expert on how individuals manage their careers and their job performance to achieve desired professional outcomes. She is the founder of Foresight Coaching & Consulting, where she works with high-performing individuals to accomplish their next level of success. Previously at Duke University and the University of Southern California she implemented organizational improvements and interventions to facilitate the career success of hundreds of faculty members. Paula received her doctorate in organization change from Pepperdine University. Philip J. Lohr offers more than 20 years experience in coaching business leaders and achieving significant results for world-class Fortune 250 companies. He is an expert in facilitating transformational change in organizations at the individual, team and whole business levels. Phil works with top executives to deliver the intended benefits of large-scale organizational change, achieve sustainable business results and develop high performing executive teams. He is especially known for his work in accurately diagnosing organizational challenges, and developing innovative solutions. Placida Gallegos, PhD, is an organization development consultant who has spent the past 30 years engaged in supporting diverse individuals, groups and organizations in thriving and achieving optimal outcomes. As a Principle of ICW Consulting, she works in multiple client contexts. She has lead large change projects and partnered with executives to develop sustainable interventions that align with their values. She is also on faculty of the Fielding Graduate University where she emphasizes high performance, leadership development, cultural assessment and strategic culture change initiatives. Sam Kaner, PhD, has been called one of the world's leading experts in collaboration (source: Sandor Schuman, PhD noted author and co-founder of International Association of Facilitators.) As a practicing OD professional since the mid-1980s, Sam has consulted on strategy and organizational design in both public service and business settings around the world. His bestseller, Facilitator's Guide to Participatory Decision-Making, now in its 21st printing, is regarded as a classic on designing and facilitating multi-stakeholder collaboration.

10 Scott Bristol, PhD, is a Lecturer in Interpersonal Dynamics at Stanford University, Graduate School of Business. His corporate and educational work focuses on the intersection of values, emotions, and "languaging" as they influence interpersonal effectiveness within small groups. Scott teaches facilitators and leaders how to use these concepts to mobilize the potential of human diversity. In the past 30 years, he has worked in many different organizations and cultures as a teacher, leader, counselor, consultant, and author to influence change at the individual, group, and organization levels. Scott Tannenbaum During his 25 years as a scientist-practitioner, Dr. Tannenbaum has served as a tenured business school professor and currently leads The Group for Organizational Effectiveness (goe), a boutique consulting firm that has provided OD and research support to over 400 organizations, including 75 Global 1000 companies. His has over 60 publications, 100+ presentations, 5 research/teaching awards, and been cited over 6000 times. He was named a Fellow of SIOP and the Association for Psychological Science, reviewed for over 20 journals, and served as lead investigator on many research projects. Sharon Liu, EdD, has been a consultant for over 20 years in Health Sciences Software applications and as a change management expert for the last 10 years. Sharon has an MBA and EdD from Pepperdine University in Organization Change and has presented her work internationally. Shawn Westfall is the driving force behind the improv comedy school at the well-known DC Improv in Washington, DC, where he teaches beginning improv, advanced short-form and long-form improv, and more. Shawn's classes and their performance shows are regularly sold out six months in advance. Shawn has also performed improv all over the country, most notably at the DC Improv and the Upright Citizens Brigade (UBC) Theatre in NYC. Shawn has also taught improv as a bona fide business tool to organizations such as the U.S. Chamber of Commerce, Discovery Channel, and Booz Allen Hamilton. Stephanie Hartman has a Master of Science degree in Industrial/Organizational Psychology and 15 years of experience building capacity in leaders, teams and businesses. She has worked as an internal and external Organizational consultant and has served clients in varied industries: aerospace and defense, non-profits, farms, high technology, restaurants, financial services and schools. She is recognized for creating models to aid colleagues and customers in considering abstract concepts and multi-dimensional organizational performance issues. Her specialties are strategic planning and change management.

11 Steve McGee is a leadership and organization development consultant specializing in Agile management adoption. A graduate of Temple University Japan MBA program, Steve is formally trained and experienced with Agile methodologies such as Scrum, in the Prosci change management methodology, and applications of the MBTI assessment. Before returning in San Francisco in 2009, Steve spent six years in Japan starting a cross-cultural communication consulting practice in Tokyo that specialized in developing the skills of high-potential leaders in Japan to become effective at working with foreign management and clients. Steven Schapiro, PhD, has been on the faculty of the Fielding Graduate University for 10 years. His areas of focus are transformative learning, social justice education, gender studies and adult learning. Prior to joining FGU, Dr. Shapiro served on the faculty of Goddard College and was a member of the State of Vermont Anti-Racism Study Group. Steven E. Wallis, earned his MA in OD from Sonoma State and his PhD from Fielding Graduate University. He teaches at Capella University and serves as a mentor to doctoral candidates. Steve has a decade of experience as an organizational development consultant in Northern California and his scholarly writings have appeared in a variety of academic books and journals. He also serves as director of the Foundation for the Advancement of Social Theory supporting scholars and practitioners seeking improvements in the social sciences. His recent book, Avoiding Policy Failure is a step forward. Susan W. Coleman works with individuals, groups or the whole system to resolve differences, develop people and build common ground. In the last 25 years, she has worked with The United Nations worldwide, American Express, the Government of Colombia, US Departments of State, Agriculture and NASA, and others. Coleman is currently a partner of C Global Consulting, a firm in New York City that specializes in conflict management, leadership development and organizational change. Her writings have addressed teaching conflict resolution skills, women and negotiation, and culture and conflict. Susan Stewart After 15 years of experience in livelihoods development, Susan transitioned into OD in She has lived on 3 continents and facilitated in 20 countries across multiple sectors and communities. Her dual passions are whole system transformative shifts and individual growth and development. Susan joined the CCL APAC faculty as an associate in She leads an OD consulting firm in Myanmar (Burma) working with organizations, networks and communities to co-create and facilitate their strategic change initiatives. She is a coordinating committee member of the Myanmar and Asian OD Networks.

12 Terrence L. Gargiulo, MMHS, is an eight times author, international speaker, organizational development consultant and group process facilitator specializing in the use of stories. He holds a Master of Management in Human Services from the Florence Heller School, at Brandeis University, and is a recipient of Inc. Magazine's Marketing Master Award, the 2008 HR Leadership Award from the Asia Pacific HRM Congress, and is a member of Brandeis University s athletic Hall of Fame. He has appeared on Fox TV, CN8, and on CNN radio among others. Tiffany von Emmel, PhD, is a Group Facilitator in Interpersonal Dynamics at Stanford University, Graduate School of Business. A trailblazer in practitioner education, Tiffany has, for 30 years, focused on mobilizing diversity for an interconnected world through leadership labs, somatic psychology, interactive arts, and service learning. She has coached and trained OD consultants, technologists, doctors, and communities in Africa, Europe and U.S. Tiffany founded Dreamfish, a livelihood development network based in Kenya that served entrepreneurs from disadvantaged communities in 26 countries. Ton Voogt is an MSc. in Psychology at the Radboud University in Nijmegen in the Netherlands in He is qualified as an official registered health psychologist. Starting in 1983 till 1998 he contributed as a CEO of a European training institute, Schouten & Nelissen. Till 2011 he held the chair for Innovation. He acted too as an OD consultant and designed European wide in-company projects on leadership development. He is familiar with the Dialogical Self approach. His focus now is on cooperation improvement in organizations and leadership development. Trevor Maber is an Assistant Professor at the Edwards School of Business (University of Saskatchewan) and is pursuing a PhD in Human and Organizational Systems with Fielding Graduate University while maintaining a consulting practice and actively contributing to the online TED-ED initiative. He holds a Masters in Leadership & Training, Bachelor of Commerce, and CHRP designation. He is a Crucial Conversations facilitator, MBTIÂ administrator and Expedition Coaching trainer, with additional training in Appreciative Coaching, Organizational Diagnosis, the Art of Hosting, & Non- Violent Communication. Valerie Davis-Howard MBA Valerie Davis-Howard joined The Kaleel Jamison Consulting Group, Inc., in 1998 and currently serves as Vice President and Senior Consultant. She specializes in developing the internal competencies and organizational capabilities necessary to leverage Inclusion as the HOWÂ for higher performance. A frequent speaker at national conferences, Valerie has published articles on diversity and culture change.

13 William Dettmer In addition to his graduate schooling, Bill Dettmer has 23 years active duty in the Air Force as a B-52 pilot, logistics planner, and military civic actions chief. Seven years adjunct teaching in the MSSM program for the University of Southern California Institute of Safety and Systems Management. Management consultant since 1996, specializing in constraint management, complex systems problem solving, and system strategy development and deployment. Author/co-author of seven books on constraint management and logical thinking in systems analysis. Yael Schy is a leader in using expressive arts in organizational learning and development. She is principal of Dramatic Strides Consulting, specializing in leadership development, communication skills, teambuilding, strategic planning, and creative decision-making techniques that help people move forward together "by leaps and bounds." Yael brings a unique perspective by combining 20 years of management experience with her background in improvisational theater and dance, and somatic coaching, to create dynamic interpersonal skills training, coaching, and consulting in the workplace.