Division of Continuing Education

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1 B E R G E N C O M M U N I T Y C O L L E G E Division of Continuing Education CORPORATE AND PUBLIC SECTOR TRAINING W h e r e l e a r n i n g i s a l i f e l o n g e x p e r i e n c e FALL 2013 CATALOG H A C K E N S A C K P A R A M U S M E A D O W L A N D S

2 NEW & EXCITING COURSES ADDED THIS FALL BUSINESS AND INDUSTRY Improving Your Business Writing Skills Tips and Techniques Page 15 Product Development Strategies that Win Page 15 Business Proposals that Win Page 15 Negotiating Mutually Successful Outcomes Page 15 Introduction to Social Media for Business (online) Page 16 Social Networking Strategy for Business (online) Page 16 Implementing Social Media in Business (online) Page 17 Super Bowl Warm Welcome Page 19 COMPUTER Professional HTML & CSS Page 22 The New Webmaster: Step by Step Page 22 Advanced Adobe Flash CS6 Build Mobile Apps for Fun & Profit Page 23 Advanced Dreamweaver: HTML & CSS3 Page 23 CONSTRUCTION Low Pressure Black Seal Boiler Operator s License Exam Preparation Page 32 CERTIFICATE IN GREEN TECHNOLOGIES & SUSTAINABILITY Maker Space Page 41 HEALTH PROFESSIONS Physical Challenges and Disabilities Page 45 Functional Anatomy and TMJ Dysfunction Page 46 Current Trends, Cutting Edge Products, and Tried and True Classics Page 46 Evaluation of Oral Soft Tissue Lesions & Oral Manifestations of HIV Disease Page 46 Treatment Options for the Edentulous Arch Page 46 INTERIOR DESIGN Architecture History, Structure, Form & Space Page 51 LANGUAGES Business Communications-When English is a Second Language II Page 53 Korean I, and II Page 54 Arabic Advanced Page 54 Italian III and IV Page 55 PERSONAL DEVELOPMENT Songwriting Page 58 Writing Memoir Page 58 Fiction Writing: The Short Story Page 58 Parliamentary Procedures Page 58 TEACHER EDUCATION Spanish for Teachers, Part II Page 69 CAREER & INFORMATIONAL SESSIONS The Division of Continuing Education, Corporate and Public Sector Training invites you to attend the following events. Please call us at (201) to reserve your seat. Fashion Design Information Session Saturday, September 21, 2013; 10:00 a.m. at the Technology Building, TEC-119 (See page 37 for program information) Interior Design Information Session Tuesday, September 24, 2013; 6:30 p.m. at the Technology Building, TEC-119 (See page 50 for program information) New Pathways to Teaching in New Jersey (NPTNJ) Information Session Wednesday, November 6, :00 p.m. at the Moses Family Meeting & Training Center, TEC-128 (See page 67 for program information) A Health Professions grant is available for individuals who meet eligibility requirements to enroll in: Home Health Aide Certification Program Electrocardiography (ECG/EKG) Technician Certification Program Certified Nursing Assistant Training Course CNA Patient Care Technician (PCT) Phlebotomy Technician Certification Program Certificate in Pharmacy Technician After meeting the eligibility requirements, those not selected through the lottery will not be able to participate in HPOG, but will be able to enroll in any other services or programs for which they are eligible. For more information about the programs listed above, please or call (201) This activity/program has been partially funded by the U.S. Department of Health and Human Services' Administration for Children and Families through the Northern New Jersey Health Professions Consortium (Grant Number 90FX0001). This document was supported by Grant Number 90FX0001 from the Administration for Children and Families, U.S. Department of Health & Human Services (HHS). Its contents are solely the responsibility of the authors and do not necessarily represent the official views of HHS. To register, call: (201) FALL

3 TABLE OF CONTENTS Emergency Closings...6 How to Register & General Information Bergen Goes Green Introduction to Solar Certification Steps to a Green Nursery: What Parents Need to Know...8 Ten-hour OSHA Construction Industry Safety Certification...8 New Jersey Recycling Applications & Theory...8 Leadership Skills and Management Techniques...8 The Economics of Recycling...8 Introduction to Recycling in New Jersey...9 Principles of Composting...9 Public Communication Techniques...9 Recycling Collection Techniques...9 Waste Mgt & Reduction...9 Preparing Recycling Tonnage Reports...9 Recycling Non-Traditional Materials...9 Recycling Problem Solving and Case Studies...9 Recycling Public Policy Update...9 EPA Renovator Certification for Lead-based Paint...9 LEED Green Associate: Exam Prep...10 Smart Home Construction and Sustainability...10 Green Advantage Test Prep...10 Landscape Installation Program...10 Landscape Maintenance Program...10 Business and Industry Customized Corporate Training...12 CMA Exam Prep...13 Certificate in Executive Assistant/Secretary Program...13 Marketing Exit Briefing Exit Plng for Closely Held Business...15 Improving Your Business Writing Skills...15 Product Development Strateties that Win...15 Business Proposals That Win...15 Negotiating Mutually Successful Outcomes...15 Personal Branding...15 Doodling: The Art of Re-Invention through Creativity...15 Business Killers...15 Value Drive Analysis for Business Owners...16 Certificate in Social Media for Business...16 Introduction to Social Media for Business...16 Certificate in Social Media for Business (Online)...16 Certificate in Professional Sales...17 Certificate in Sales Management...17 Certificate Program in Project Management...17 Certificate in Entrepreneurship...18 Small Business Small Business Development Center...19 NRF Foundation Sales & Svc Learning Prog...19 Super Bowl Warm Welcome Training...19 Computer Training Center AutoCAD 2014-Level I and II D AutoCAD Revit Architecture Essentials...21 Revit Architecture - Intermediate...21 CISCO CCNA CISCO Part 1, 2, 3, Certificate in Web Design Creating Your Own Web Page...22 Professional XHTML/CSS...22 Dreamweaver...22 PhotoShop for Web...22 Flash...22 The New Webmaster: Step by Step...22 Certificate in Interactive Graphic Design...22 PhotoShop for Print & Interactivity...22 Illustrator for Print & Interactivity...22 InDesign for Page Layout & Interactive Design...22 Certificate in Advanced Flash...23 Advanced Adobe Flash CS Certificate in Advanced Adobe Dreamweaver CS Advanced Dreamweaver: XHTML5/CSS Dreamweaver and PHP: Server Scripting for Modern Websites...23 Dreamweaver and PHP: Databases...23 Certificate in Javascript & jquery...23 Certificate in Google Android Apps Google Android Apps 1 & Certificate in WordPress...24 Certificate in MS Office + QuickBooks...24 Keyboarding Fundamentals...24 MS in the Workplace, Parts I, II, III...24 QuickBooks Pro...24 Certificate in Microsoft in the Workplace MS in the Workplace, Parts I, II, III...24 Certificate in QuickBooks Pro...25 Programs for Beginners Intro to the PC & Windows...25 Working with Folders...25 Keyboarding Fundamentals...25 Microsoft Office 2010 Courses Word 2010 Level 1 & Word Mail Merge Excel 2010 Level 1 and Excel 2010 Charting/Graphs...25 Excel 2010 Database Excel 2010 Pivot Tables...26 Excel 2010 Macros...26 Excel 2010 Level III...26 PowerPoint Access Online Certificate Programs Certificate in Advertising & Marketing Specialist...27 Certificate in Computer Integrated Design Specialist...27 Certificate in Graphic Design, Arts & Communication Specialist...27 Certificate in Web Development & Online Business Specialist...28 Certificate in Computer Programming...28 Certificate in Photoshop Professional...28 Certificate in Computer Aided Technology...28 Certificate in Parametric CAD Modeling...28 Online Ed2go Courses Computer Courses...29 Writing Courses...29 Test Prep Courses...29 Construction Courses Sub-Code Official...31 Construction Official...31 Building Inspector RCS...31 Building Inspector ICS...31 Building Inspector HHS...31 Plumbing Inspector ICS...31 Plumbing Inspector HHS...31 Electrical Inspector ICS...31 Electrical Inspector HHS...31 Fire Protection Inspector ICS...31 Fire Protection Inspector HHS...31 Elevator Inspector HHS...31 The New Jersey Rehabilitation Subcode for Design Professionals and Building Contractors...31 Low Pressure Black Seal Boiler Operator s Lic. Exam Prep...32 Certificate in Electronics Technology...32 Certificate in Green Construction Management Professional Program...32 Ten-hour OSHA Construction Industry Safety Certification...32 Environmental Testing...32 Sustainability Concepts...32 Indoor Air Quality (IAQ)...33 Modular Construction...33 Construction Estimating Basics...33 Negotiating Construction Contracts...33 Understanding Alternate Energy and Economics...33 Construction Contract Law...33 Basic to Advanced Blueprint Reading...33 Water Resource Management...33 Construction Project Management and Organization...33 Photovoltaic Design and Installation...33 To register, call: (201) FALL

4 TABLE OF CONTENTS CornerStone: Certificate in Gov t Leadership Think Globally, Lead Locally...34 Cross-Functional Communication...34 Alternative Dispute Resolution...34 Team Building and Management for Gov t...34 Financial Management in Government...34 Strategic Planning & Project Mgt...34 Emergency Management...34 How to Run an Effective Campaign...34 Campaign Planning...34 Building a Campaign Organization...34 Developing a Campaign Message...34 Campaign Communication...34 Campaign Fundraising...34 The Law and Your Campaign...34 Course Offerings in Spanish...35 Certificate in Professional Cooking Professional Food Preparation Techniques...36 Introduction to Baking...36 International Cuisine...36 ServSafe - Cert. Food Protection Mgr. Course...36 Fashion Design Courses Sketching...37 Draping...37 Pattern Making...37 Accessories...37 Basic Sewing...37 Intermediate & Advanced Sewing...37 Financial Literacy Financial Strategies for Successful Retirement...38 Complete Financial Planning Workshop...38 How to Make the Most from your Fixed Income Investments...38 Introduction to Money Management and Investing for Retirement...38 Certificate in Green Technologies & Sustainability Ten-hour OSHA Construction Industry Safety Certification...39 Environmental Testing...39 Windows and Doors...39 Sustainability Concepts...40 Photovoltaic Design and Installation (Solar Panel Array)...40 Indoor Air Quality (IAQ)...40 Blueprint Reading Basics...40 Smart Home Construction & Sustainability...40 Construction Estimating Basics...40 Waste Management & Reduction...40 Understanding Alternative Energy and Economics...40 Ten-hour OSHA Construction Industry Safety Certification...40 Customer Service & Sales...40 Weatherization Techniques...41 Photovoltaic Design and Installation (Solar Panel Array)...41 Water Resource Management...41 Green Advantage Test Prep & Offered...41 Maker Space...41 Health Professions Home Health Aide Certification (CHHA)...42 Accelerated Cert Home Health Aide...42 Certified Nursing Assistant Training...42 CNA Recertification Testing...42 Certified Patient Care Technician (CPCT)...43 Electrocardiography (ECG/EKG) Technician...43 Phlebotomy Technician Cert Program...43 EKG/Phlebotomy Technician Certification Prog...43 Patient Care Technician Adv Patient Care Skills...43 Pharmacy Technician Certificate Prog...43 Pharmacy Technician Core Course...44 Central Sterile Supply Technician Certification Course...44 Healthcare Billing & Coding Certificate Program...44 Certified Alcohol & Drug Counselor (CADC) Prog BLS for Healthcare Providers...45 BLS for Healthcare Providers Renewal...45 RN Refresher Course: Online...45 Adult IV Therapy & Phlebotomy...45 When Words Fail: Stroke & Communication Disorders...45 Dental Forensic Identification...46 Functional Anatomy & TMJ Dystrunction...46 Myofunctional Orthodontics: Old and New Trends in Orthodontics...46 Current Trends Cutting Edge Products, Tried and True Classics...46 Evaluation of Oral Soft Tissue Lesions & Manifestations of HIV Disease...46 Treatment Options for the Edentulous Arch...46 NY State Infection (OSHA) Control Guidelines: Course for Healthcare Professionals...46 Facial Pain Disorders...46 Meeting the Needs of Disabled Patients...46 Certificate in Hospitality and Tourism Industry...48 Certificate in Tourism Ambassador Program...48 Human Resources Management Development Program Benefits...49 Compensation...49 Staffing Management...49 Employment Law...49 Performance Management...49 Organizational & Employee Development...49 Interior Design Courses Principles of Interior Design...50 History of Decorative Arts...50 Color for Interior...50 Business Procedures for the Interior Designer...50 Basic Drafting...51 Visual Concepts...51 Interior Lighting...51 Interior Materials, Finishes & Sources...51 AutoCAD-Architectural Architecture History, Structure, Form & Space...51 Contract Design Studio...51 Kids and Teens Lego Education WeDo!...52 Babysitter Training Course...52 Aviation Badge...52 Teachers Convention Kids Camp...52 Crafty Creations...52 I want to be an Artist!...52 Kids and Teens Online Program Basic Algebra...52 Basic Geometry/Trigonometry...52 Preparation for SAT s Verbal, Math and Written Essay...52 Languages American Language Courses TOEFL...53 Accent Reduction/Pronunciation of American English...53 Communicating Everyday English...53 Business Communications When English is a Second Language & II...53 Accent Reduction II...53 Foreign Language Courses Korean I, II...54 Arabic for Beginners...54 Arabic I Elementary...54 Arabic Advanced...54 German I for Beginners...54 Spanish III...54 Colloquial Spanish...54 Spanish for Bus and Personal Improvement I, II...54 Habla Español: Conversational Spanish...54 Italian I, II, III, IV...55 Sign Language Courses Sign Language I, II, III, IV...55 Nonprofit Leadership Institute...56 What Makes a Nonprofit a Nonprofit?...57 Build a Dynamic Board...57 Who s in Charge? Effective Leadership for Nonprofit...57 Impact: Measuring Organizarional Success...57 Strategic Planning for Nonprofits...57 Diversified Funding: The Lifeblood of a Nonprofit...57 Certificate in Volunteer Management...57 To register, call: (201) FALL

5 TABLE OF CONTENTS Personal Development Songwriting...58 Memoir Writing...58 The Short Story: Fiction Writing...58 How to Write and Sell a Magazine Article...58 U.S. Constitution, Fact and Fiction...58 Financial Fraud...58 Before you Buy that Diamond...58 Parliamentary Procedures...58 Introduction to Strunk & White...58 The Arts Recreational Cartooning...59 Introduction to Basic Sculpture...59 Intermediate Watercolor...59 Watercolor for Beginners...59 Shibori...59 Impressionist Painting...59 Aesthetics of Photography...59 Intermediate Photography...59 Introduction to Calligraphy...59 Intermediate Calligraphy...59 Film Industry Basic Film Production Crew Positions...59 Make Your Own Feature Film...60 Basic Film Acting Training...60 Music Introduction to Guitar...60 Intermediate Guitar...60 Pet Care Parenting Your Pet: Basic Pet Care for Every Stage of Life...60 Pet First Aid...60 Security Officers Training Security Officers Registration Act (SORA)...60 Security Officers Recertification...60 Animal Control Officer Training Animal Control Officer Training (ACO)...60 Animal Cruelty Investigator Training (ACI)...60 Pest Control/Applicators Pesticide Safety I and II...61 Cockroaches...61 Rodents...61 Termites...61 Carpenter Ants...61 Bed Bug Basics...61 Property & Facility Management Ed Residential Property Mgt. Certificate Prog. Overview of Residential Property Management...63 Financial Foundations for Residential Property Managers...63 Building Operations and Maintenance...63 Safety, Security, and Risk Mgt Essentials...63 The Complete Community Manager: Putting It All Together...63 Overview of Residential Property Management...63 Exterior and Grounds Maintenance...63 Managing Special Facilities...63 Community Relations...63 Managing People to Manage Communities...63 The Complete Community Manager: Putting It All Together...63 Quality Assurance Certificate Program Certified Six Sigma Black Belt...64 Certified Quality Engineer (CQE)...64 Certified Six Sigma Green Belt (CSSGB)...64 Certified Quality Auditor...65 Formulation of Solutions...65 Protein Purification...65 Quality Improvement Assoc. Certification-CQIA...65 Excel for Quality Control...65 Basics of Statistical Processes Used for Quality...65 Certified Pharmaceutical GMP Professional (CPGP)...65 Real Estate Courses 75-Hr. Real Estate Salesperson s Lic. Course...66 Introduction to Appraising Real Estate...66 Ethics...66 Agency...66 Real Estate Statute & Rules...66 Legal Issues, Contracts, Ownership & Attorney Review...66 How to Improve Your Credit Score...66 Fix & Flip: buying, Renovating & Selling Real Estate Properties...66 Teacher Education Programs New Pathways to Teaching in New Jersey (NPTNJ)...67 Introduction to Teaching: 24-hour Pre-Service Program...67 CDA Certificate Program...68 CDA Renewal...68 Early Care & Educ for Director s Academy...68 How to Become a Substitute Teacher...68 Teacher Ass t Prep Cert Prog-Parts I & II...68 Math Praxis II Prep...68 Elementary Ed Praxis II Prep...68 Fundamentals of Teaching Cert Prog-Parts I & II...68 Overview of Special Education...68 Red Flags: Recognize Early Warning Signs...69 Classroom Management...69 Imagination & 21Century Skills: Getting Creative with Technology...69 Spanish for Teachers, Part I, II...69 Polishing Your Prose...69 Introduction to Applied Behavior Analysis...69 Social Thinking...69 Certificate Program for Paraprofessionals: Autism...70 Certificate in Wedding/Event Planning...71 Women s Institute Women s Institute Leadership Academy...72 Leading Effective Organizations...72 Conflict Management and Negotiation...72 Naturally Finding Your True Voice...72 A New, Leaner You!...72 The Art of Leadership...72 Exploring Your Leadership Potential...72 Additional Continuing Education Opportunities BCC Foundation...73 The Hispanic Institute...74 Bergen at the Meadowlands...74 Certificate in Business of Entertainment The Arts Stärke: Certificate in Sports Mgt. Travel Directions...77 Campus Map...78 To register, call: (201) FALL

6 REGISTRATION FORM DIVISION OF CONTINUING EDUCATION, CORPORATE AND PUBLIC SECTOR TRAINING REGISTRATION FORM (please print and complete all sections). Student ID # Last Name First Name MI Home Address City or Town State Zip Code Home phone w/ area code Work phone w/area code address FEDERAL REPORTING. Both State and Federal Government require that we submit information on our student s characteristics. Your response to this section is voluntary, but will help us to implement our affirmative action policy. Bergen is an equal opportunity institution. This information does not affect admission or placement. Birth date: / / / Sex: Male Female Have you ever taken a Bergen Community College Continuing Education Course? Yes No Are you Hispanic or Latino? Yes No What best describes you: Black or African American American Indian or Alaskan Native Asian White Hawaiian or Pacific Islander How did you hear about the program? Friend / Relative Agency The Record / date Local paper / date Professional publication Flyer / Brochure Bergen catalog Employer Other REFUND POLICY: To receive a full refund, a student must withdraw five business days before the start date of the class. NO REFUNDS WILL BE GIVEN THEREAFTER. ALL REFUND REQUESTS MUST BE IN WRITING. Refunds take 4-6 weeks to process and mail. Office Use Only Received Entered Date Course # Section # Course Title Date(s) Cost VISA/MC/AMEX or Discover# V-Code Total Cost Exp. Date / Signature (as name appears on card) / / Date Please make checks payable to: BERGEN COMMUNITY COLLEGE MAIL REGISTRATION FORM TO: Bergen Community College School of Continuing Education, Rm. Tech Paramus Road Paramus, New Jersey **Please refer to our General Information section for registration policy** With this application you are registered. Unless notified, please report to your first scheduled class. NO CONFIRMATIONS WILL BE SENT. To register, call: (201) FALL

7 GENERAL INFORMATION DIVISION OF CONTINUING EDUCATION, CORPORATE AND PUBLIC SECTOR TRAINING Where Learning is a Life-long Experience Mission Statement Meet the learning needs of an ever changing community by: Designing innovative and diverse programs Providing qualified instructors with real world experience Creating flexible partnerships Achieving service excellence Christine Gillespie Dean, Division of Continuing Education, Corporate and Public Sector Training Paul F. Ragusa Managing Director, Division of Continuing Education, Corporate and Public Sector Training Ilene Kleinman Managing Director, Institute for Learning in Retirement Nancy Owens Associate Dean, Health Professions Ellen Aramini Director of Job Placement Services Vince D Elia Regional Director, Bergen SBDC Ronald McKnight Business Development Manager Program Supervisory Staff Ria Bloss, Program Supervisor Roseanne Crisafi, Coordinator of Green Initiatives, LEED-GA Barbara Eisen, Program Supervisor Regina Imperato, Program Supervisor Andrea Schaffel, Program Supervisor Registration Services and Administrative Support Staff Esmeralda Armendariz, Secretary Susan Sloan, Senior Secretary Louisa Emirzian, Secretary Vivian Tongue, Executive Secretary Jose Guerra, Ass t. Bookkeeper Sarita Vaishampayan, Head Bookkeeper TBA, Secretary Phone Numbers To contact us or register by phone with MC/VISA/AMEX/DISC To have your company billed Fax your registration (include MC/VISA/AMEX/DISC) Classroom assignment (call the day before) To inquire about Customized Training for your company College Bookstore (located on the first floor of the Pitkin Education Center Building) Emergency Closings In the event that the College will be closed or have a delayed opening, official notification is available from the following sources: Online: or to sign up for notifications Radio: WCBS/880, WOR/710, 1010 WINS, WVNJ/1160 TV: Cablevision/ News 12 NJ Phone: (201) (recorded message) Please note that the College has instituted a no smoking policy; smoking is no longer permitted anywhere on campus. Bergen Community College facilities are wheelchair accessible. How to Register Registrations are accepted until classes are full. No registrations are accepted without payment. Register as early as possible to guarantee your enrollment. Seats are available on a first come, first served basis. In the event of inclement weather, please check our website at or the following sources listed under Emergency Closings located on the bottom left of this page. All course and event listings are accurate to date of publication. On rare occasion faculty substitutions and other rescheduling may occur. VISIT: We accept VISA, American Express, MasterCard, Discover or checks/money orders made payable to Bergen Community College. To register with cash payments, please come to our office during the hours of 9:00 a.m. - 4:00 p.m. After processing your registration, you will need to pay at the Bursar s office. We are located in the Technology Education Center, Room 115, Monday through Thursday 9:00 a.m.-7:00 p.m., Friday 9:00 a.m.-5:00 p.m., Saturday 9:00 a.m. 3:00 p.m. CALL: (201) during business hours. Have your VISA, American Express, MasterCard or Discover information ready. Hearing Impaired: (800) (Voice) or (800) (TDD) FAX: (201) Complete the Registration Form and include VISA, American Express, MasterCard or Discover information. MAIL: Complete the registration form and mail with your check, money order or credit card payment (do not send cash) to: Bergen Community College, Division of Continuing Education, Corporate and Public Sector Training, Room TEC-115, 400 Paramus Road, Paramus, NJ ONLINE - Great News Web Registration is here! You can now register for our courses ONLINE. Search for the course you want, enroll, pay and get instant confirmation of your registration 24 hours a day, 7 days a week. Go to top of page, click on Web Advisor. This link will bring you to the WebAdvisor page. Click on WebAdvisor for Continuing Education. To register and/or search for classes, click on Register and Pay for Classes and follow the instructions. Please note that some courses are not available for WebAdvisor registration. For further information, please call (201) Note: This does not apply to Institute for Learning (ILR) courses. Youth Programs: To register participants in our youth programs, please go to: and download registration form and mail or fax to us. Please Note: Unless otherwise noted, courses in The Division of Continuing Education, Corporate and Public Sector Training are intended for adults 18 years old and older. Students who are 16 years old and older and who believe they have reason to appeal this policy, may do so by contacting the Managing Director of Programs for The Division of Continuing Education in writing by mail, fax or mail. Requests for a waiver must be submitted at least three weeks prior to the course start date. Courses offered in The Division of Continuing Education do not satisfy course requirements for degree credit programs, unless duly noted. To register, call: (201) FALL

8 GENERAL INFORMATION Payment Methods We accept VISA, American Express, MasterCard, Discover, personal check or money order payable to Bergen Community College. Cash payments may only be processed before 4:00pm, applicable for in-person registration only. For cash payment, come to the offices of Continuing Education located in the Technology Center, Room TEC-115, complete a registration form, allow us to process your registration, and then proceed to the Bursar s office located in the Main Building, Room A-229, with the registration receipt and your cash payment. Please do not send cash in the mail. No News is Good News Once your registration and payment are received, you are automatically enrolled. No confirmation will be sent. Your cancelled check, cash receipt or credit card statement is your receipt. Attend your class as scheduled. You will be notified if a class is cancelled, a schedule is changed or if a class is full and we cannot accept your registration. Announcing Employment Opportunity Assistance: Bergen Community College s Division of Continuing Education is pleased to announce the opening of a job placement service, for students who complete a minimum 60-hour certificate program from the Division of Continuing Education. Spearheading this endeavor is Ellen Aramini who brings to the college over twenty years experience in corporate staffing, recruiting and contingency search. Ellen has made successful job placements in a broad range of industries in Northern New Jersey s small, mid-size and fortune 100 companies. She will be interviewing and preparing our continuing education students for the job search challenge. Our goal is to link learning and work by identifying the hiring needs of our students and by providing a trained and available workforce. Please feel free to contact Ellen Aramini at to learn more about how Bergen Community College s Division of Continuing Education can be of service to you our student and our community businesses. Returned Checks A charge of $30 for the first week with an additional $30 after the second week will be incurred on checks returned for insufficient funds or stop payment. Cancellations The College reserves the right to cancel a course when registration is less than the minimum required. If the course is cancelled, tuition and fees will be refunded within 4-6 weeks. Students will be notified by phone or . Transfer Policy Students who choose to transfer from an active course must submit their request in writing no later than 4:00 p.m. on the start of the first class. If approved by the Managing Director, students must re-register within six months or forfeit their credit. Students are limited to one transfer per course per semester. Note: Transfer credits are not eligible for a refund. Refund Policy The College reserves the right to change courses, days, times and instructors, and to withdraw courses without notice. Refund requests must be received 5 business days prior to the start date of the course. NO REFUNDS OR CREDITS WILL BE GIVEN THEREAFTER. Please allow 4-6 weeks for processing. All refund requests must be in writing. Note: Transfer credits are not eligible for a refund. Room Locations Please call (201) for your room assignment, if listed as TBA. Our courses may be scheduled at any one of the following locations: Paramus, Hackensack, Lyndhurst, Fort Lee and Mahwah. To locate your classroom and building designations, please see page 78. Campus Map/Travel Directions For travel directions see pages 77. For campus map, please see page 78. Required Textbooks Some courses require textbooks and are indicated accordingly. Unless otherwise noted, textbooks may be purchased at the Bookstore located on the first floor of the main building, bookstore (201) Students with Disabilities that require special assistance such as a sign language interpreter must register and inform us three weeks prior to the beginning of a course. (No refunds, as special arrangements will need to be made.) To register, call: (201) FALL

9 BERGEN GOES GREEN BERGEN GOES GREEN Bergen Community College recognizes the importance and increased interest in Green technologies and their applications. This semester we are offering courses in hopes of helping our community conserve more energy. The School of Continuing Education will offer courses in Solar Powered Paneling for the contractor and in the area of construction we offer Smart Home Construction and Sustainability, including the EPA Renovator Certification and for those students seeking employment within the green energy workforce, a student may choose one or all of our courses in our Green Pathways Employment Certificate Program. For more information call (201) CD 469 Introduction to Solar Certification 10 sessions; 40 hours; $ , Mon; Sept. 16-Dec. 2, 2013 Hours: 6:00-10:00 p.m. Location: TEC-119 This 40-hour course teaches the technology and skills required for the design and installation of the photovoltaic system. It covers in detail all applicable requirements of the latest UCC and NEC codes. This course is approved for 34 continuing education hours by the NJ State Board of Electrical Contractors and prepares you to take the NABCEP examination. Required Text: Photovoltaic Systems, Edition 2 by James Dunlip. Available at the BCC Bookstore. Must be purchased prior to class. Instructor: Constantinos Papademas, Professional Engineer, Electrical Inspector, Sub-Code Official and is on the NJ Board of Examiners of Electrical Contractors CD Steps to a Green Nursery: What Parents Need to Know. 1 session, 3 hours; $99 001, Tue; September 17, 2013 Location: Fort Lee 002, Wed; October 16, 2013 Location: Mahwah Welcome your newborn with a great start by giving your baby a healthy, low impact Green Nursery. Attend this course and learn about everything from lighting to ventilation. Discover the tools available at your fingertips that can help you to select items that reduce toxins and create the best opportunity for a clean, safe and healthy environment for your baby to learn and grow in. Instructor: Roseanne Crisafi, LEED GA, Green Advantage Certified, NCIDQ Certified CD 058 Ten Hour OSHA Construction Industry Safety Certification 2 sessions; 10 hours; $99 001, Sat; September 21 & 28, 2013 Hours: 9:00 a.m.-3:30 p.m. This 10-hour course is designed for construction workers as an ideal orientation to those who are new to construction sites, maintenance workers and others, those associated with construction projects and as a reminder those working in a variety of building related industries about the hazards associated with the construction industry. Upon successful course completion a $5.00 fee is due to the instructor to receive the 10-hour Construction Safety OSHA Certification Card. Instructor: William Rose, Saint Mary s Hospital, Facilities-Engineering Director, BCHCM Certified Safety Professional Certified Recycling Professional Program (CRP) Bergen Community College is pleased to announce the new CRP Program. Some courses qualify for recertification hours. Students must provide their own transportation to scheduled field trips. Please contact Roseanne Crisafi for more information at (201) or CD 046 New Jersey Recycling Applications & Theory 5 sessions; 20 hours; $ , Tue; October 1-October 22, 2013, 10/1, 10/8 & 10/29 There are 2 Full-Day Field Trips: Hours: 9:00 a.m.-5:00 p.m., 10/8, 10/15 Location: Paramus/Field Visits to Recycling Facilities Learn the evolution of recycling from the beginning of environmentally sound practices to the discovery of sustainability and the economic benefits recycling can bring. Discover how recycling can become an asset through managing this vital part of your organization. Recycling can result in saved expenses, cost reduction as well as potential increased incomes. Students attend field visits at solid waste and recycling facilities, and practice hands-on skills labs. Discover the steps to conducting a waste audit; understand recycling markets, improve recycle rates and increase participation, by increasing ownership and efficiencies. Students to provide their own transportation to field trip locations. Instructor: TBA CD 048 Leadership Skills and Management Techniques 4 sessions; 8 hours; $ , Wed; Oct. 9-Nov. 6, 2013 Location: Paramus Improve your leadership skills and management techniques to create a winning team at your establishment. Examine the role effective communication plays in managing and supervising your workforce in a positive way. Learn methods to improve your interpersonal strengths and the attributes that make an organization successful. Students use selfassessment tools to pinpoint their talents, improve communication skills and receive instruction on successful leadership techniques. Instructor: Tracy Miceli, Retail Specialist CD 047 The Economics of Recycling 3 sessions; 6 hours; $99 001, Th; October 3-October 17, 2013 Location: Paramus Learn about the economics of recycling and how it makes financial sense as long as your operations are designed in a way to reduce cost or produce income. Understanding and analyzing your program costs and needs and how they may change will enable you to plan for a positive outcome. Learn the language of To register, call: (201) FALL

10 BERGEN GOES GREEN accounting, economics, finance and marketing. In this class, you will review returns on investments, accounting, cost analysis, and analyzing waste audits. Practice solving problems and making program decisions. Groups work on real life scenarios using current costs and prices to make program decisions and discover how to work with changing variables to find solutions that maximize returns and minimize costs. Instructor: TBA CD 045 Introduction to Recycling in New Jersey 3 sessions; 6 hours; $99 001, Mon; October 7-October 21, 2013 Location: Paramus This course is an introduction to recycling and solid waste management in New Jersey. Included are the rules and policy that regulate and preside over recycling in our state. Discover the fundamental duties of recycling coordinators and others working in this industry as well as the most recent regulation updates. Instructor: TBA CD 049 Principles of Composting 2 sessions; 6 hours; $99 001, Mon; Nov.ember 4-11, 2013 Location: Paramus Learn the science behind composting and how it works including the NJ DEP rules and regulations. Discover the knowledge and skills required to run a successful composting facility and keep health issues in check. Learn ways to improve your facility operation and proper ways to use composted material. Many compost producers, both municipal and private, get involved in composting as an effective means of recycling organic residuals, explore compost benefits and markets. Guest lecturers will discuss local market trends and more. Instructor: TBA CD 051 Public Communication Techniques 3 sessions; 9 hours; $ , Wed; Nov. 3-Dec. 18, 2013 Location: Paramus Learn how to successfully get your message across. This course will review targeting your audience and developing effective strategies, public relation and marketing campaigns that will to get your message across in cost efficient way. Whether it is a product, service or recycling program, it must be communicated in order to produce positive results. Topics included are; writing effectively, graphic design use, media (print, television, radio, cable) purchasing, and public relations techniques. Students will review and analyze real-world case studies of highly successful campaigns. In class group projects offer the opportunity to practice public communication skills. Instructor: TBA CD 050 Recycling Collection Techniques 3 sessions; 9 hours; $ , Th; Nov. 7-Dec. 5, 2013 Location: Paramus In this course you will learn the techniques required to qualify and support decisions regarding recycle collection. Learn the skills needed to understand how generation rates are computed, discover the basics of waste and recycling contracting and explore logical routing. Multi-family locations, schools and businesses, groups that have special collection techniques and options received special emphasis in NJ s new solid waste management plan, will be highlighted. Class activities include group sessions where students apply course information to real world vehicle routing issues and collection problems. Instructor: TBA CD 578 Waste Management & Reduction 4 sessions; 10 hours; $ , Tue; Nov. 5-Dec. 3, 2013 Hours: 6:30-9:00 p.m. Eliminating waste by not generating it in the first place is the best way to minimize human and industrial environmental footprints. Waste management practices have evolved over the last 50 years to accomplish that essential objective. Take this course and learn about how waste management and reduction programs have developed in the US, the regulations and technologies that have emerged to support that development and practical approaches that can be employed to continually reduce our impacts on our environment. Approved for 10 classroom CEU s for New Jersey CRP Professionals. Instructor: Craig Doolittle, P.E., TRC Solutions CD 053 Preparing Recycling Tonnage Reports 1 session; 3 hours; $99 001, Mon; November 18, 2013 Hours: 6:00-9:00 p.m. Location: Paramus Attend this course and learn how to easily prepare and file tonnage reports. Students learn to use Excel and other spread sheet programs to track and summarize their data. Traditional methods tonnage forms and summary sheets will be reviewed as well as short cuts to making report filing less time consuming. Instructor: Mark Vangieri CD 055 Recycling Non-Traditional Materials 3 sessions; 6 hours; $99 001, Mon; Nov. 25-Dec. 9, 2013 Location: Paramus Improve your recycling options by converting e-waste, biosolids, construction waste and other materials into valuable resources. Review market trends and learn what new materials can be added to recycling programs. Find out how to convert some of the waste that you may be paying to have hauled away into recovered assets. Guest lecturers will discuss local market trends and more. Instructor: TBA CD 052 Recycling Problem Solving and Case Studies 2 sessions; 5 hours; $99 001, Tue; December 3 & 10, 2013 Hours: 6:30-9:00 p.m. Location: Paramus Included in this final course is a review of the principles and practices of recycling in NJ and completes the certification series. Through the use of case studies, in class group exercises, and discussions will reinforce and integrate the facts, concepts and techniques presented in the other series courses. Instructor: Craig Doolittle CD 054 Recycling Public Policy Update 2 sessions; 5 hours; $99 001, T/Th; December 12 & 17, 2013 Hours: 6:30-9:00 p.m. Location: Paramus Learn about the Recycling Enhancement Act passed in 2008 and the changes it has implemented. This course offers important information on current policies and programs you need to know to be ahead of the pack. Guest lecturers from regulatory agencies, the public and private sectors discuss current regulations, implementation processes and impacts. Discuss current issues and future expectations. Instructor: TBA CD 524 EPA Renovator Certification for Lead-based Paint 1 session; $179 Hours: 8:00 a.m.-5:30 p.m. Location: Paramus and Meadowlands To register for this course, you must contact Dates, times and locations are subject to change. Please check the NJ Workforce website. For further questions, please call Roseanne Crisafi at (201) To become certified, renovation contractors must take this 8 hour EPA Accredited course. Upon successfully completing this course, contractors will become an EPA Certified Renovator, which will be valid for five years. Students will also learn how to work safely with lead-based paint, and how to perform lead-safe work practices effectively during renovation, repair and painting projects. The course content includes: Lead Based Paint Health Concerns Regulations Planning the job Lead Dust Containment Cleaning Training Non-Certified renovation workers Recordkeeping. Upon successful completion of this exam, students will earn the fallowing certifications: EPA Model Renovator Initial Certificate NJ DCA Rules & Regulations Certificate Instructor: Roseanne Crisafi, LEED GA, Green Advantage Certified, EPA Certified. To register, call: (201) FALL

11 BERGEN GOES GREEN CD 494 LEED Green Associate: Exam Prep 1 session; $ , Fri; September 20, 2013 Hours: 9:00 a.m.5:00 p.m. The LEED Green Associate is for professionals who want to demonstrate green building expertise in non-technical fields of practice. It denotes basic knowledge of green design, construction, and operations. The Green Associate also serves as the first step for professionals pursuing a LEED AP with specialization. Instructor: Roseanne Crisafi, LEED GA Offered in the Spring CD 578 Waste Management & Reduction 5 sessions; 12 hours; $ , Tue; February 4-March 4, 2014 Hours: 6:30-9:00 p.m. Eliminating waste by not generating it in the first place is the best way to minimize human and industrial environmental footprints. Waste management practices have evolved over the last 50 years to accomplish that essential objective. Take this course and learn about how waste management and reduction programs have developed in the US, the regulations and technologies that have emerged to support that development and practical approaches that can be employed to continually reduce our impacts on our environment. Instructor: Craig Doolittle, P.E., TRC Solutions CD 511 Understanding Alternative Energy & Economics 8 sessions; 16 hours; $ , Th; February 6-April 3, 2014 (no class 3/20) Learn about the array of existing and emerging renewable energy technologies, from photovoltaics to geothermal and understand operation concepts. Life cycle analysis from material extraction, manufacture through use, allows workers to communicate costs, benefits and incentives on renewable energy and energy efficiency projects. Gain an understanding about supply, demand, state regulations and the economics of energy. Instructor: TBA CD 058 Ten Hour OSHA Construction Industry Safety Certification 4 sessions; 10 hours; $99 002, Sat; February 22-March 1, 2014 Hours: 9:00 a.m.-3:00 p.m. This 10-hour course is designed for construction workers as an ideal orientation to those who are new to construction sites, maintenance workers and others, those associated with construction projects and as a reminder those working in a variety of building related industries about the hazards associated with the construction industry. Upon successful course completion a $5.00 fee is due to the instructor to receive the 10 Hour Construction Safety OSHA Certification Card. Instructor: William Rose, Saint Mary s Hospital, Facilities-Engineering Director, BCHCM - Certified Safety Professional, FEMA Certified Instructor CD 477 Smart Home Construction & Sustainability 4 sessions; 12 hours; $ , Sat; Jan. 25-Feb. 15, 2014 (no class 3/22) Hours: 9:00 a.m.-12:00 p.m. Discover the principles of smart construction and green building attributes. Learn about the difference between sustainable and green. This course will outline some of the ways you can build a safer healthier environment through the use of new materials, sustainable and recycled products. You will learn about energy efficiency, reducing consumption, reclaimed and recycled materials. Planning your project to maximize or minimize natural elements. Discover how to qualify purchases and materials with resources and agencies. Instructor: Roseanne Crisafi, LEED GA, Green Advantage Certified CD 518 Green Advantage Test Prep 4 sessions; 10 hours; $ , Th; May 29 June 19, 2014 Hours: 6:30-9:00 p.m. This class is designed to prepare you to take the Green Advantage Exam, Commercial or Residential series and will assist you in gaining a deeper understanding of the concepts of Green Building. Learn the fundamentals of green construction practices, green rating systems like LEED and get practical information on engaging in environmentally sustainable practices. The test fee of $175 is additional. Instructor: Roseanne Crisafi, LEED GA CD 057 Thirty Hour OSHA General Industry Safety Certification 10 sessions; 30 hours; $295 This 30-hour course is designed for workers in a variety of industries and is more appropriate for supervisors or workers with some safety responsibility it covers everything from Means of Egress, Fire Protection, Power Tool Safety, Personal Protection Equipment through Ergonomics and an introduction to Industrial Hygiene. This certification course provides training for workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in general industry workplaces. The program also provides information regarding workers rights and employer responsibilities. Upon successful course completion a $5.00 fee is due to the instructor to receive the 30 Hour General Industry Safety OSHA Certification Card. Instructor: Carmelo Loran, OSHA Authorized Trainer The New Jersey Landscapers Contractors Association (NJLCA) Landscape Industry Certification Program Bergen Community College is now offering two New Certification Programs. The New Jersey Landscapers Contractors Association (NJLCA) Landscape Industry Certification Program in the Maintenance Concentration & Installation Concentration offers those entering the landscaping workforce an opportunity to prepare themselves, while also offering seasoned contractors the opportunity to help them stand out from the crowd. Each session will be taught by a NJLCA certified instructor. Each program concentrates on different areas of landscaping, including general landscape equipment safety and maintenance, plan reading and estimating, turf fertilization, plant layout and identification, tree and shrub maintenance, paver and sod installation, and grading and drainage. Both programs offer traditional classroom learning along with handson training. Each program will commence with students taking the Landscape Industry Certified Installation or Maintenance Exam. CD 584 Landscape Installation Program 20 sessions; $ , M/W; Sept. 12-Nov. 28, 2011 (no class 9/28, 10/10, 11/23) This 10-week certificate program offers students the opportunity to gain theoretical and hands on knowledge of the basics of Landscape Installation. Both experienced and inexperienced students are encouraged to enroll. Topics covered will include: First Aid and Safety; Landscape Plan Reading and Estimating; Instrument, Grading, and Drainage; Hardscapes and Special Features; Plants and Planting; Edger; Turf Installation; Equipment Safety and Maintenance; and Work Orders and Snow Removal. Program will commence with student taking the Landscape Industry Certified Installation Exam, which will be offered two times per year by the New Jersey Landscape Contractors Association. This course is intended for students who would like to prepare for the Landscape Industry Certified Technician exam. Exam cost of $275, which includes textbook, is not included in the cost of tuition. Following successful completion the exam, you will receive a certificate, wallet card indicating certified status, lapel pin, and exclusive Certification logos, which can be used on printed materials such as letterhead, business cards, stickers, and signs. Instructors: Provided by the New Jersey Landscape Contractors Assoc. (NJLCA) CD 585 Landscape Maintenance Program 20 sessions; $ , Tue/Th.; Sept. 13-Nov. 22, 2011 (no class 9/29) This 10-week certificate program offers students the opportunity to gain theoretical and hands on knowledge of the basics of Landscape Maintenance. Both experienced and inexperienced students are encouraged to enroll. Topics covered will include: First Aid and Safety; Landscape Plan Reading and Estimating; Turf Installation and General Turf Maintenance; Turf Chemicals; Plants and Planting; Tree and Shrub Maintenance; Turf Equipment Operation and Safety; General Landscape Equipment Safety and Maintenance; Irrigation System Components and Maintenance; and Work Orders and Snow Removal. Program will commence with student taking the Landscape Industry Certified Maintenance Technician Exam, which will be offered two times per year by the New Jersey Landscape Contractors Association. Text books and exam cost of $275 is not included in tuition. Following successful completion the exam, you will receive a certificate, wallet card indicating certified status, lapel pin, and exclusive Certification logos, which can be used on printed materials such as letterhead, business cards, stickers, and signs. Instructors: Provided by the New Jersey Landscape Contractors Assoc. (NJLCA), call: (201) To register, call: (201) FALL

12 BERGEN GOES GREEN The Bergen Community College Division of Continuing Education Sustainability Institute Event Schedule: Please join us in The Moses Family Meeting and Training Center October 2, 2013, 6:30pm-8:30pm The Cycle of Community Forestry and Its Impact on You The 2nd Annual Sustainability Institute Student Challenge Question and presentation schedule will be announced April 9, nd Student Challenge Presentation & Awards Ceremony Students Grades 1-6 A special session is planned for students in lower grade levels including activities and entertainment April 10, nd Student Challenge Presentation & Awards Ceremony Students Grades 7-12 Teachers earn professional development hours for attending this free conference! Coming Soon The Educational Fall Film Festival! Please visit to confirm topic, date and time For additional information on The Cycle of Community Forestry and Its Impact on You Conference, the Educational Film Festival, or the Student Challenge please contact Roseanne Crisafi at or Tracy Miceli at To register, call: (201) FALL

13 BUSINESS & INDUSTRY TRAINING FOR BUSINESS AND INDUSTRY Thinking about your company s success? We link training to your business strategy and we bring the training to you! We can offer business and industry specialists in customized training programs developed to meet your specific needs either at your facility or ours. Did you know that your employees are your most important assets? Of course you do! That s why it is so necessary for them to be well armed with the latest in business technology and techniques. You need people with business savvy that can improve your bottom line help give you the competitive edge. We provide the tools and the consultants needed to assist your employees in helping you keep ahead of the competition. Improve productivity, increase profitability and sharpen technical, problem-solving and communication skills. We can assess skills and train new employees or upgrade the skills your employees already have. We may be able to assist you in securing grant funding to underwrite the cost of training. We have a full staff of professional consultants to customize and tailor programs specifically for you. Our trainers and consultants are experts in adult learning and have extensive experience in the corporate training environment. We can provide organizational development consulting to ensure that training is strategic and practical. Our customized materials will support your particular objectives and goals. Our integrated approach is designed to analyze your environment, work with you to formulate strategic training goals and provide training to keep your company profitable. BUSINESS & INDUSTRY Access The Global Business Advantage at Bergen Community College PROVIDING A FULL RANGE OF RESOURCES AND SERVICES TO SUPPORT THE NEEDS OF BUSINESS. professional training workforce readiness retail skills development business planning and consulting marketing services conference and meeting facilities CUSTOMIZED CORPORATE TRAINING Offering service-oriented, comprehensive solutions We draw upon the expertise of professional business practitioners and facilitators who specialize in on-the-job training. Using proven training curriculum and techniques, our staff is able to offer flexible, customized solutions at an affordable price. Our services include: Needs Assessment Customized Training Solutions Follow-up Evaluations and Recommendations Assistance with Department of Labor and Workforce Development Grant applications The Division of Continuing Education, Corporate & Public Sector Training has the answers. To address the needs of our clientele, we have developed a spectrum of programs in these key strategic areas. Some of the courses we offer are listed below; however, there are many more available. Specialty areas include, but are not limited to: Leadership Skills Sales Communication Management Six Sigma Computer Skills Performance Management Team Building Customer Service Interpersonal Skills Basic Math and other Math English as a Second Language (ESL) Conflict Resolution Basic Skills Project Management Diversity (Reading, Writing & Grammar) Sexual Harassment Goal Setting Basic Supervision Strategic Planning Presentation Skills Business Writing Time Management Train-the-Trainer Executive Coaching Women in Leadership & Keynote Speakers Certificate in Supply Chain Mgt. Certificate in Professional Sales Recent Clients: Crestron Mannkind Corporation TEVA Pharmaceuticals, Inc. Estee Lauder Movado Group Thermo Fisher Scientific Forest Research Institute, Inc. Pfizer, Inc. Toys R Us Genzyme Pitney Bowes Triangle Manufacturing Co., Inc. Kraft Foods, Inc. Scientific Design Company, Inc. United Water/Suez Kreisler Manufacturing Corp. SEIU Valley Hospital System Lonza, Inc. SK Life Science Whole Foods Market Lundbeck Research USA, Inc. Stryker Orthopaedics The Corporate & Public Sector Training department has a full staff of professionals to customize and tailor programs specifically for you. Our trainers are experts in adult learning and have extensive experience in the corporate training environment. We can provide organizational development consulting to ensure that training is strategic and practical. Since we are a public institution, you may find us to be a cost-effective way to incorporate training into your business strategy. We would welcome the opportunity to discuss this and other venues that may be able to support your training efforts. To register, call: (201) FALL

14 BUSINESS & INDUSTRY NJ COMMUNITY COLLEGE CONSORTIUM FOR WORKFORCE & ECONOMIC DEVELOPMENT Are you unhappy with the basic skills that entry-level employees bring to their jobs? The New Jersey Business and Industry Association (NJBIA), the New Jersey Department of Labor (LWD) and the New Jersey Community College Workforce Consortium (NJCCWC) has partnered to offer The Basic Skills Workforce Training Program. As a full partner of the NJCCWC, Bergen Community College s Division of Continuing Education, Corporate & Public Sector Training department is offering programs to assist employers in upgrading the basic skills of their employees, thus improving productivity. Programs are offered at our campus sites or can be conducted at your business location. All consortium courses are offered in conjunction with the Department of Labor and are presented at no cost to members of the local Chambers of Commerce or the New Jersey Business & Industry Association. We look forward to working with you Call today to schedule a meeting or to learn more about our services to business! Ronald McKnight, Business Development Manager, Division of Continuing Education, Corporate & Public Sector Training (201) or For a unique Customized Training Opportunity at the Buehler Challenger & Science Center, please see page 76 of this catalog. CMA EXAM PREP CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the advanced accounting and financial management skills used in business today. Sit for the exam and demonstrate your mastery of financial planning, analysis, control, and decision support, as well as professional ethics. This exam preparation program includes textbooks and online practice tests. While the primary focus of this course is to prepare individuals for the CMA exam, the course is also an excellent professional development tool for helping individuals advance their career in accounting, finance, or business management. Candidates for the CMA exam may sit for Parts 1 and 2 in any order. The CMA review courses are delivered in two convenient courses, mirroring the two parts of the CMA exam. The cost of the CMA EXAM is not included CD 043 CMA Exam Prep PART I Financial Planning, Performance and Control 30 hours; 10 sessions; $ , T/Th; September 10, 12, 17, 24, Oct. 1, 3, 8, 10, 15, 17, 2013 (no class 9/19, 9/26) (Make-up date 10/22) Topics covered include: Planning, budgeting, and forecasting Performance management Cost management Internal controls Professional ethics Instructor: Diane Nissen Friedman, CMA CD 044 CMA Exam Prep PART II Financial Decision Making 36 hours, 12 sessions; $ , T/Th; Oct. 29, 31, Nov. 5, 7, 12, 14, 19, 21, 26, Dec. 3, 5, 10, 2013 (no class 10/28) (Make-up date 12/12) Topics covered include: Financial statement analysis Corporate finance Decision analysis and risk management Investment decisions Professional ethics Instructor: Diane Nissen Friedman, CMA NOTE: Books are ordered 2 weeks before the start date. To be sure your book is here on time: Register for Part 1 before August 26, 2013 Register for Part 2 before October 14, 2013 Certificate in Administrative Professional This program prepares students for administrative careers in a variety of environments. Take the Administrative Professional Certificate Program if: You never worked in an office environment before; You would like to pursue employment as an administrative professional; You need to learn computer and office skills. The focus is two-fold: the essentials of computer skills and the essentials of secretarial skills. The essential computer skills include the Microsoft Office 2010 programs: Windows, Word, Excel, PowerPoint and Access. Students learn to use the Internet and , create a resume, and search for a job. The essential secretarial skills include helping students to: improve time management, develop oral and written communication skills required in the workplace, provide quality customer service, plan and schedule meetings and corporate events, make travel arrangements and manage stress on the job. Special attention is paid to the essentials of managing an office as well as what it takes to advance to management level positions. CD 558 Administrative Professional Certificate Program 240 hours; $4,000 (includes books) 001, M/T/W/Th/F.; Sept. 19-Dec. 10, 2013 Hours: 9:00 a.m-2:30 p.m. Location: E-112 and CLC-235 Instructors: TBA Certificate in Executive Assistant/Secretary Program Being an executive-level secretary/administrative support professional in today s offices is more than just working directly for your manager(s). Your success depends on your ability to facilitate smooth relations with others and address your work responsibilities independently. Executive assistants/secretaries must: handle various administrative roles to manage their departments initiate and execute a variety of inter- and intra-office communications direct production of all written communications ensure that their services meet the highest quality standards coordinate the management of daily procedures and special projects serve as the go-to professional in dealings with customers and key office contacts The Executive Assistant/Secretary Certificate Program is presented through case studies, exercises and examples from attendees work situations, demo and attendee role-plays. Who should attend this program? professionals seeking new careers in administrative management support experienced administrative professionals who want to enrich their skill sets To earn a certificate, you must complete all 9 courses. You may also register for individual courses on a non-certificate basis. This program will help participants prepare to take the Certified Administrative Professional (CAP) and Certified Professional Secretary (CPS) Exams administered by the International Association of Administrative Professionals. Total Hours: 22.5 Total Cost: $495 Instructor: Wilma A. Hurwitz Hours: Classes meet on a Wednesday, 7:00-9:30 p.m. Location: Call the day before the class begin CD 535 Administrative Excellence in Today s Demanding Workplace Foundation Skills for Professionalism 1 session; $55 001, Wed; September 11, 2013 In this introductory session, we will look at theories of organization, planning and the assigned and understood roles/responsibilities of exempt and non-exempt personnel. You will come away with a better understanding of how your company s business objectives and organizational structure impact your roles and daily performance. To register, call: (201) FALL

15 BUSINESS & INDUSTRY CD 536 Strategic Partnering Skills Building Successful Work Relationships 1 session; $55 001, Wed; September 18, 2013 This session will examine how business policies, corporate culture and personality protocols impact your strategic partnership relationships with managers and colleagues. CD 537 Communications: Key to Office Cooperation and Improved Customer Relations 1 session; $55 001, Wed; September 25, 2013 Today s executive assistant must manage a variety of inter- and intraoffice relationships. In this session, we will study and practice select communication styles to foster smoother interactions with managers, peers, other office personnel and customers. CD 538 Conflict in the Workplace 1 session; $55 001, Wed; October 3, 2013 Executive assistants must recognize and address conflicting priorities in the management teams they support as well as their own teams. In this section, we study the nature of interpersonal conflicts in the workplace environment, identify difficult behaviors, clarify the motivations of each party and develop strategies for conflict resolution. CD 539 Managing for Productivity 1 session; $55 001, Wed; October 9, 2013 Your performance is evaluated by how well you blend time, task and resource management to support you and your managers activities. This section features time and task management procedures, methods for work/task organization and planning, telephone techniques and customer service; standards for document preparation and proofreading. CD 540 Project Management/Team Relationships 1 session; $55 001, Wed; October 16, 2013 Today s executive assistant must often be both a knowledgeable project manager and quality team player. In this session, you will learn how to use select management styles and human relationship techniques to be the manager as well as participant on business projects. CD 541 Planning/Coordinating Conferences and Business Meetings 1 session; $55 001, Wed; October 23, 2013 Preparing conferences and business meetings is an increasing area of responsibility for executive assistants. In this section, we will apply the knowledge gained from the project management, communications skills, and productivity sections to the range of activities you may be asked to perform in planning, organization, coordination and on-site management of meetings. CD 542 Technology Management 1 session; $55 001, Wed; October 30, 2013 Executive administrative personnel can often be the most knowledgeable as well as the key users of certain software and office management tools. In this section, we will examine how you can serve as the IT expert to train, offer support and advice to others in your department. CD 543 Maintaining Your Professionalism Best Practices Roundtable and Certification Preparation 1 session; $55 001, Wed; November 6, 2013 To conclude this Certificate program, participants set best practice standards for performance and develop action plans for personal improvement. This session also includes questions and answers for the CAP /CPS exam. GOVERNMENT CONTRACT BI 673 Government Contract Workshop: Contracting Opportunities for Small Business 2.5 hours; $35 001, Fri; September 13, 2013 Hours: 9:30 a.m.-12:00 p.m. Location: E , Fri; November 8, 2013 Hours: 9:30 a.m.-12:00 p.m. Location: E-112 This course is the next step for business owners who want to expand their marketing efforts beyond their current customer base. Defense Procurement Center will help your firm market to government agencies, such as DOD, EPA, DOE, schools, post offices, local municipalities, as well as large businesses such as IBM, Lockheed and the casinos. Learn about tools such as Small Disadvantaged Business/8a, Hubzone, Service Disabled Veteran- Owned Small Business or Minority/Women Certifications that will give your business a marketing edge. You will receive a listing of small business specialist at various agencies and large businesses so you can avoid the cold call since these individuals are tasked to assist you. The Center will bid match you free of charge so that you will discover who is buying your goods or services, and we will assist in the review of bidding opportunities. Free handouts will be provided. Instructor: Dolcey E. Chaplin, Esq. Instructor s Bio: Dolcey E. Chaplin, Esq. is the Director of the NJIT Procurement Assistance Center. The state-wide Center assists small, woman and disadvantaged-owned businesses in obtaining federal contracts with particular emphasis on Department of Defense in both the prime and subcontract arena. Dolcey is a nationally recognized expert in the various socioeconomic certification programs that exist on the state and federal level. BUSINESS AND CAREER TOOLS Marketing BI 742 Certificate in Digital Marketing 4 sessions; $ , Sat; Sept. 21 Oct. 12, 2013 Hours: 1:00 4:00 p.m. Learn how to meet the need of the rapidly changing world of marketing. We cover basic marketing concepts and discuss how small, medium-sized companies and corporations decide where and how to market to their prospects and clients. Marketing and advertising is moving away from a paper based one way communication to a digital conversation. Learn how digital communication can help you to better connect, inform and interact with your customers, clients, constituents and stakeholders. Instructor: TBA BI 726 Marketing Fundamentals 3 sessions; $ , Wed; Oct. 30-Nov. 13, 2013 Hours: 6:30 9:30 p.m. This course is for anyone who wants to learn more about marketing. We cover basic marketing concepts and discuss how small, medium-sized companies and corporations decide where and how to market to their prospects and clients. Learn about the creative process, market trends, social media, and low cost, high impact marketing techniques being used today. Instructor: Robin Altman, President, The Altman Group, Inc. BI 727 Keeping Your Customers Satisfied 2 sessions; $95 001, Th; November 14 & 21, 2013 Develop marketing retention programs aimed at keeping customers happy, coming back for more, and the ultimate compliment providing referrals. Learn how to determine your best customers and discuss programs that can be tailored to them. Topics include: customer satisfaction, rewards and referral programs, and innovative low-cost approaches. During class, you will have the opportunity to brainstorm new ideas with other participants. Instructor: Robin Altman, President, The Altman Group, Inc. BI 731 The Fine Art of Networking 2 sessions; $75 001, W/Th; December 4 & 5, 2013 Hours: 6:30 8:30 p.m. Networking is a life skill that will help you advance in your career, business, profession and industry. Explore the why, where and how-to of networking. Create your own 30-second elevator speech and learn when and how to use it effectively. Learn to prepare for a networking event and follow-up afterwards to make the experience worthwhile. A primary business activity for anyone who is responsible for producing revenue, networking is a skill worth developing. Instructor: Robin Altman, President, The Altman Group, Inc. BI 516 Marketing 2 sessions; $95 001, M/W; December 9 & 11, 2013 Hours: 6:30 9:30 p.m. This workshop shows you how to define the markets where your products or services will be most successful, develop an action plan, and reach your target market(s). Topics include: identifying and selecting marketing tools and techniques, developing logos, determining advertising budget, and selecting appropriate printed materials. Instructor: Robin Altman, President, The Altman Group, Inc. Instructor Bio: Ms. Altman has a passion for marketing with over 25 years in the field. She has worked with Fortune 100 companies, small, medium-sized businesses and solopreneurs creating, implementing and managing national marketing programs. She is also a marketing instructor and coach for new and experienced business owners. To register, call: (201) FALL

16 BUSINESS & INDUSTRY Additional Business Courses BI 746 Exit Briefing Exit Planning for Closely Held Business 1 session; $75 001, Tue; October 1, 2013 Hours: 7:00-8:30 p.m. Exit Planning is the holistic approach to designing an exit strategy for your Business Owner so he or she will receive maximum value for their life s work. There are many tools available to help individuals get into business, but few that help them get out. The Seven Step Exit Planning Process is a customized comprehensive approach to designing and implementing a business owner s successful exit from his or her business. Exit Planning uses an owner s unique personal objectives to convert his or her current reality into the desired outcome. The Exit Planning process helps maximize the financial return, minimize tax liability, plan for contingencies, and increase the likelihood of a successful transfer of the business. Instructor: Louis Tucci NEW BI 752 Improving Your Business Writing Skills-Tips and Techniques 5 sessions; $ , Mon; October 7 November 4, 2013 Upon completion of this workshop, attendees will be able to: plan, organize and prepare effective business correspondence, s, memos and reports targeted to internal and external readers; apply grammar, spelling and syntax rules to document preparation to ensure clarity and consistency; address special business communications situations such as praise, instruction, discipline and change. Instructor: Wilma Hurwitz NEW BI 751 Product Development Strategies That Win 2 sessions; $ , Tue; October 8, 15, 2013 Hours: 7:00-9:00 p.m. Development of new products often fails because the developer is not able to match their products with the real needs of the marketplace. This program will provide tools and strategies to make product development more effective by combining good business sense with technology development that results in products that meet customer and developer needs. There is a need to first understand the customer and then provide products that provide superior value. This program will provide a number of best practice strategies that help developers combine good business sense with technology development. Instructor: Robert Goldberg NEW BI 750 Business Proposals That Win 2 sessions; $ , Tue; October 22, 29, 2013 Hours: 7:00-9:00 p.m. Many companies and individuals have the ability to produce great products and services but lack the skills to win competitive proposals. Organizations that are able to develop the strategy and discipline to write winning proposals will be much more successful. A disciplined and logical approach will not only raise the probability of wins but will save countless dollars in producing winning proposals with much less stress on the participants. A process and strategy is needed to make for a winning solution. Instructor: Robert Goldberg NEW BI 753 Negotiating Mutually Successful Outcomes 1 session; $85 001, Wed; October 9, 2013 Hours: 6:00-9:00 p.m. Most of us negotiate every day, both in business and personal interactions in a variety of ways. Whether negotiating with suppliers, clients, or colleagues, negotiation skills are important in today s complex and often difficult and competitive environment. All of these negotiations involve 2 critical factors: the outcome and the relationship that exists between the negotiators. In an increasingly fast-paced and competitive marketplace, we need to optimize both the outcome and the relationship. This course will help you refine your personal communication skills and implement negotiating strategies and will also help you deal with difficult situations or people. Some people enjoy the process; many don t. The good news is that negotiating is a skill that can be learned, fine-tuned and even mastered. Negotiation isn t about winning or losing. It s about achieving mutually beneficial and acceptable solutions. Instructor: Linda Trignano BI 754 Personal Branding - How to Speak About Yourself so Others Listen 1 session; $85 001, Wed; November 6, 2013 Hours: 6:00-9:00 p.m. In today s fast-paced business world, speaking so that others listen is a critical step in the success of your career. Everything from your success in selling to your interpersonal day-to-day interactions with your peers, come into play each time you speak. Your personal brand is as unique as you are and having a compelling and exciting way to convey it is an essential tool in today s business world that should be designed to open doors for you. Your personal brand, your elevator speech and how others view you are all important elements in catching the eyes and ears of managers, peers and prospective business associates. In this workshop we ll focus on speaking with clarity to capture the essence of you and your career. When you speak about yourself do others listen? Instructor: Linda Trignano Instructor Bio: Linda Trignano, Founder of Trignano Consulting, LLC has a diverse blend of corporate and entrepreneurial experience with broad expertise in career coaching, human resources, communications, sales and business development. She has over 25 years experience in providing coaching and consulting to managers and teams for improved communications and increased productivity. She has extensive hands-on training, coaching and mentoring experience. Her experience includes work within industries such as telecommunications, pharmaceutical/healthcare, finance, non-profit, municipal, and small business owners. BI 749 Doodling: The Art of Re- Invention through Creativity 1 session; $85 001, Tue; November 5, 2013 Hours: 7:00-9:00 p.m. Location: TBD Cultural and business changes have risen since the economic downturn beginning in 2008; organizations are seeking to reinvent themselves by changing or adjusting their business model. Many people in our culture are seeking new ways to express themselves. Thought leaders and trendsetters feel that the recipe to adjusting and succeeding in this new culture lies in connecting with the creativity that dwells within us all. Doodle artist John Rosica will work with you to explore, identify and release your creative potential through this burgeoning field of doodling. The art of doodling will be discussed and interpreted by Dr. Steven Roth, who will help to build on self-understanding and exploration of the creative nature; expanding on the cognitive abilities of doodling. Each aforementioned aspect will finish with a sample discussion of the 21st century s increasing need to reinvent oneself to remain competitive in an ever-changing, ever-unstable economic and psychosocial landscape.instructors: John Rosica and Dr. Steven Roth Instructor Bios: John Rosica has embarked on his third career as Doodle artist and encourages all to doodle and connect with their creativity within. Dr. Steven Roth has spent the last 25 years helping people unlock their potential. Little did he ever dream that our oldest form of communication would accomplish just that. Doodles are the cave paintings of the 21st century! BI 745 Business Killers 1 session; $85 001, Tue; November 12, 2013 Hours: 7:00-9:00 p.m. We never plan to make mistakes. As business owners, we re focused on running our business. Every day brings new challenges, opportunities and decisions. But, there are six mistakes that consistently cause business to fail. And, we need to know what they are and how to avoid them. Business Killers is all about protecting your business. Avoiding the six all too common mistakes, which can destroy your business and consequently affect the financial wellbeing of you and your family. The good news is that in return for your time and attention, you will leave the workshop with an accurate snapshot of how well (or not so well) your business is protected from these six mistakes. Instructor: Louis Tucci To register, call: (201) FALL

17 BUSINESS & INDUSTRY BI 748 Value Driver Analysis for Business Owners 1 session; $75 001, Tue; December 3, 2013 Hours: 7:00-8:30 p.m. Job one for almost every owner today is to create more business value, more cash flow. The value of your business will determine not only the quality of your life once you leave your company, but how long you will have to stay in the business before you can leave. The simple, but unpleasant fact is that growing business value takes years of concentrated effort. Working to grow value-well before the time you need itis what this seminar is all about. Instructor: Louis Tucci The Mahwah site specializes in Criminal Justice and is located at the County Law and Public Safety Institute on Campgaw Mountain. The College s degree programs complement Bergen County s training activities, which are also offered at Mahwah. Courses available at Mahwah include Introduction to Criminal Justice, Police Administration, and Juvenile Justice. For more information, please contact David Kramer, Academic Department Chair of the Public Service Department at (201) Certificate in Social Media for Business Master the fundamentals of adding social media to your business s marketing mix. Using a combination of instruction time and computer lab time, you work with live social networks. Learn how to use social networks, conduct research and communicate with prospects and customers for your business. Upon completion, you will have a thorough background in industry s best practices and practical hands-on experience in setting up the social media presence for your business. Each course builds upon knowledge gained in the other courses of the program, but courses may be taken individually. Throughout this program we endeavor to demonstrate how to work with social media to benefit your business. If you are not currently involved in social media for a business, either choose a company or create a fictitious one. This will serve as a real-world focus for your social media efforts during the courses. Students must complete all 5 courses to earn the certificate. Classes may also be taken individually on a noncertificate basis. Total Hours: 54 Total Cost: $1,130 Location: CLC-215 BI 721 Introduction to Social Media for Business 3 sessions; $ , T/Th; September 12, 17, 19, 2013 Facebook, Twitter, LinkedIn, YouTube, Flickr, MySpace, Blogging, Wiki s and more! It s time for your business to conquer the world of social media. Which social networks are right for your business, which are wrong, and why? Discover how to get started and where to find reliable resources for information and help. Identify how, when and why you should hire someone to help you with your social media efforts and when you should keep it internal. You will examine case studies of social media in many different industries covering both successes and failures. Upon completion of this course, you will recognize the main social networks and how to use them in business, how best to position your business, and what you can expect to achieve with social media. BI 722 Social Networking Strategy for Business 4 sessions; $ , T/Th; Sept. 24, 26, Oct. 1, 3, 2013 This course concentrates on the internal issues a company faces when starting in social media. You will learn how to plan a social marketing program for your business. Topics to be explored include: drafting your organization s social media policy; implementing social media s best practices; adding social marketing to your existing marketing strategy; and tactics for connecting with and using influencers in social media to help spread your message. Examine case studies of social media campaigns using Facebook, Twitter, YouTube and other social services and determine what works and doesn t work and how to apply it to your business. Upon completion of this course, you will have a social media policy document and a social media marketing plan for your business. BI 723 Implementing Social Media in Business 6 sessions; $ , T/Th; Oct. 8, 10, 15, 17, 22, 24, 2013 Roll up your sleeves and get down to work. You will build social media profiles on major social networks like Facebook, Twitter, LinkedIn, and YouTube. You will measure and monitor your social media activity, your progress and effectiveness, and compare yourself to your competition. Learn to calculate your Return On Investment (ROI) in social media, plan social marketing campaigns & programs, and practice using social customer relationship management (CRM) principals. You will learn to navigate the tricky privacy issues successfully and how to avoid the creepiness factor. A major portion of this class will be lab work on computers and live social networks. Upon completion of this course, you will be able to create social media profiles on Facebook, Twitter, LinkedIn, and YouTube. BI 724 Social Networks & Blogging for Business 3 sessions; $ , T/Th; Oct. 29, 31, Nov. 5, 2013 Will blogging help your business to succeed in social media? Learn how to select a blogging platform and technology. You will examine many popular blog add-on s to customize your blog for your needs. You will study how to cope with comments, both positive and negative, and which comments you should delete, if any. Identify the most effective blogging techniques for business, and discover where to find story ideas and how to turn them into brilliant blog posts. Upon completion of this course, you will understand best practices for producing a successful business blog and have hands on experience in creating one. BI 725 Location-based Services & Mobile for Business 2 sessions; $ , T/Th; November 7, 12, 2013 How can mobile phones and location based services help promote your business? Location Based Services (LBS) are the next hot area for growth in advertising. Review current LBS offerings their capabilities and limitations. Examine how to add mobile marketing and LBS to your existing marketing plan. You will learn current industry best practices for Location Based Marketing. You will examine case studies of large and small businesses using LBS to effectively increase sales and awareness. Review issues of privacy, stalking, and the creepiness factor as it applies to LBS and your business. Upon completion of this course, you will understand the capabilities of LBS and how to integrate them into your marketing plans to promote your business. Students are strongly encouraged to bring a smart phone (iphone, Android or other) to class for hands-on demonstrations, as many services require smart phones to work. NEW Certificate in Social Media for Business (Online) NEW OL 370 Introduction to Social Media for Business $ , September 3 22, 2013 Facebook, Twitter, LinkedIn, YouTube, Flickr, MySpace, Blogging, Wiki s and more! It s time for your business to conquer the world of social media. Which social networks are right for your business, which are wrong, and why? Discover how to get started and where to find reliable resources for information and help. Identify how, when and why you should hire someone to help you with your social media efforts and when you should keep it internal. You will examine case studies of social media in many different industries covering both successes and failures. Upon completion of this course, you will recognize the main social networks and how to use them in business, how best to position your business, and what you can expect to achieve with social media. Instructor: Annette D. Rakowski NEW OL 371 Social Networking Strategy for Business $ , September 23 October 20, 2013 This course concentrates on the internal issues a company faces when starting in social media. You will learn how to plan a social marketing program for your business. Topics to be explored include: drafting your organization s social media policy; implementing social media s best practices; adding social marketing to your existing marketing strategy; and tactics for connecting with and using influencers in social media to help spread your message. Examine case studies of social media campaigns using Facebook, Twitter, YouTube and other social services and determine what works and doesn t work and how to apply it to your business. Upon completion of this course, you will have a social media policy document and a social media marketing plan for your business. Instructor: Annette D. Rakowski To register, call: (201) FALL

18 BUSINESS & INDUSTRY NEW OL 372 Implementing Social Media in Business $ , October 21 November 24, 2013 Roll up your sleeves and get down to work. You will build social media profiles on major social networks like Facebook, Twitter, LinkedIn, and YouTube. You will measure and monitor your social media activity, your progress and effectiveness, and compare yourself to your competition. Learn to calculate your Return On Investment (ROI) in social media, plan social marketing campaigns & programs, and practice using social customer relationship management (CRM) principals. You will learn to navigate the tricky privacy issues successfully and how to avoid the creepiness factor. A major portion of this class will be lab work on computers and live social networks. Upon completion of this course, you will be able to create social media profiles on Facebook, Twitter, LinkedIn, and YouTube. THE CENTER FOR PROFESSIONAL SALES Certificate in Professional Sales The Center for Professional Sales will empower companies and individuals to develop vital sales & sales management skills. These prestigious programs will help prepare you for success in a competitive selling environment. Our rigorous programs will encompass years of successful sales experience and education into innovative and accelerated sessions. CD 021 Certificate in Professional Sales 7 sessions; $ , Tue; Sep. 17 Oct. 29, 2013 Hours: 7:00 10:00 p.m. The Certificate in Professional Sales training program is designed for individuals who want to enter a growing market place. Companies are hiring well trained sales leaders to increase market share, and are looking for engaging individuals who have dynamic sales skills. Our industry professional will educate you on the art of salesmanship, sales forecasting, setting appointments, making engaging presentations, creating market plans, getting referrals, and most importantly closing the deal! Our Certificate in Professional Sales is the key to your successful sales career. Instructor: Joseph Avila Certificate in Sales Management A sales manager does not do it. He or she sees that it is done. The sales manager is responsible for the growth of a company due to the fact that nothing happens until someone sells something. It is a leadership role that requires all the skills of a business executive. This program, led by an experienced sales executive, covers the essential skills required including planning, recruiting, measuring, financial savvy, motivating, training, internal support, employee releasing and keeping your own job. To earn the Certificate, all 7 courses must be completed. Total Hours: 21 hours Total Cost: $1,155 Hours: 7:00-10:00 p.m. BI 733 Developing a Sales Reporting System 1 session; $ , Wed; September 18, 2013 A sales reporting system must only deal with relevant issues that are expected, measurable and discussed. Sales people resent it unless it provides them with resources to succeed in their jobs. However, management must know sales expectations in order to prepare to deliver on them. Instructor: Mona Demo BI 734 Developing Sales Talent & Compensation Plans 1 session; $ , Wed; September 25, 2013 Finding good salespeople is like mining for gold. Each new one can make you a fortune and each mistake can cost you more. Learn about where to look, deciphering resumes, interviewing, background checks and legal issues. Basic objective of a compensation plan is to achieve more sales and profits. How it is done will drive the sales force as well as keep expenses in line. Instructor: Mona Demo BI 735 Motivating the Sales Force 1 session; $ , Wed; October 2, 2013 Financial compensation is only part of what motivates a sales force. Learn 18 things other than money that motivate people to perform better. Instructor: Mona Demo BI 736 Surviving Your Managerial Assignment 1 session; $ , Wed; October 9, 2013 Why were you promoted? Ten Major Responsibilities of a Sales Manager and 12 Common Mistakes of a New Manager and training for a Sales Manager. Learn six Tips on Working with Senior Management. Selling internally is equally important as external sales. Instructor: Mona Demo BI 737 Sales Meetings & Performance Issues 1 session; $ , Wed; October 16, 2013 Sales Meetings must have a purpose and be well planned and on time. Provide information, different speakers, ample opportunity for salespeople to speak and get results. Sales achievement measured against quota should tell the story but it doesn t really. Finding out soon and why, then doing something about it is your major objective. Instructor: Mona Demo BI 738 Establishing Ethics in the Sales Force 1 session; $ , Wed; October 23, 2013 Selling is about establishing trust, and trust is established by behaving in an ethical manner. Developing it is necessary up and down the management chain. Develop a written ethical standard for your sales people to follow. It makes your job easier and is good sales practice. Instructor: Mona Demo BI 739 Effective Use of Advertising 1 session; $ , Wed; October 30, 2013 Managing an ad budget and making the most of it is an excellent way for an area field manager to learn how advertising works. Many advertising vehicles will be discussed. There is no single best choice. It will be an introduction to marketing Instructor: Mona Demo Instructor Bio: Mona Demo is a sales professional with over 35 years of direct and indirect sales experience. Companies include: Motorola, MCI/WCOM, ez View systems, Real Estate. She has proven success in building indirect distribution channels sales management and sales training techniques. Certificate in Project Management The Certificate in Project Management enables individuals to leverage their knowledge and experience to become effective project managers. This certificate is essential for anyone overseeing projects in today s professional environment. Gain skills to successfully lead and direct projects. A Certificate in Project Management will provide you with a competitive advantage in today s job market. Students will learn to apply strategies to effectively manage multifaceted projects. Students will develop competencies in leading and directing project teams and to facilitate productive relationships between project teams and customers. To earn a certificate, students must complete all 6 core courses and demonstrate proficiency in each of the 6 courses core learning objectives. Electives may be taken to further enrich the student s understanding of specific project management skills. Selected core courses and electives are available each semester. Required Text (to be used in all core courses): Project Management: Achieving Competitive Advantage by Jeffrey K. Pinto. Available at the BCC Bookstore. 6 Core Courses CD 563 Introduction to Project Management. This first course is mandatory. Prerequisite for the following courses is CD 563 CD 571 Project Charter, Scope and Success Criteria CD 564 Budgeting and Scheduling CD 565 Risk Assessment Prerequisites for the following courses are CD 571, CD 564 & CD 565 CD 566 Leadership for the Project Manager CD 567 Personnel Management, Team Building and the Project Team 3 Elective Courses Prerequisites for the following courses are CD 571, CD 564 & CD 565 CD 568 IT/IS Systems Project Management CD 569 Microsoft Office Project Prerequisites for this capstone course are all 8 courses above. CD 570 Project Management Certification Exam Preparation To register, call: (201) FALL

19 BUSINESS & INDUSTRY CD 563 Introduction to Project Management 9 hours; 3 sessions; $ , Tue; Sept. 17, 24, Oct. 1, 2013 Hours: 7:00 9:30 p.m. Students will review fundamental management principles, building skills foundational to project management. The course will integrate theories and methodologies of management, using case studies to demonstrate the application of these concepts in project management. This course is a Prerequisite for all of the following Project Management courses. Instructor: Jack Reilly, PMP CD 565 Risk Assessment 12 hours; 4 sessions; $ , Th; Sept. 12, 19, 26, Oct. 3, 2013 Hours: 6:30 9:30 p.m. This course is designed to equip managers to address change and minimize risk in the face of unpredictable circumstances. Students will learn to identify risk, diagnose the impact of change, and implement appropriate project management strategies. Instructor: JoAnn Mitchell, PMP CD 571 Project Charter, Scope and Success Criteria 12 hours; 4 sessions; $ , Th; October 10, 17, 24, 31, 2013 Hours: 7:00-10:00 p.m. This course examines how projects are authorized with a charter, and further defined with a scope statement, success criteria and work breakdown structure. Students will learn how a charter formally authorizes a project, how scope is defined, how success criteria are established and how the project work breakdown structure is developed. Change control will also be discussed. Instructor: Jack Reilly, PMP CD 567 Personnel Management, Team Building and the Project Team 12 hours; 4 sessions; $ , Tue; October 8, 15, 22, 29, 2013 Hours: 7:00-10:00 p.m. Learn to develop individual personnel into a cohesive project team through team-building exercises. Acquire techniques for identifying and enhancing the individual strengths of personnel, and bring difficult team members to unified focal points. Instructor: Jack Reilly, PMP To regster, call: (201) CD 564 Budgeting and Scheduling 12 hours; 4 sessions; $ , Th; Nov. 7, 14, 21, Dec. 5, 2013 Hours: 7:00-10:00 p.m. Time and money are the two most essential resources in any project. Learn competitive quality standards of budgeting. Study theories, techniques and tools for successful scheduling while maintaining quality standards. Instructor: Jack Reilly, PMP CD 566 Leadership for the Project Manager 9 hours; 3 sessions; $ , Tue; November 5, 12, 19, 2013 Hours: 7:00 10:00 p.m. Leadership is key to successful project management. Examine critical leadership issues, including the difference between leadership and management, and the organizational dynamics affecting project management. Learn to formulate decision-making strategies crucial to effective project management. Instructor: Jack Reilly, PMP Elective Courses These courses may be taken in addition to the core courses of the certificate program. Additional hours of instruction will be reflected on the final certificate of students who complete one or more electives. Electives are not required in order to receive a certificate. CD 569 Microsoft Office Project 4 sessions; $ , Wed; Oct. 30, Nov. 6, 13, 20, 2013 Hours: 7:00-10:00 p.m. Through this course, students will gain hands on experience using Microsoft Office Project as a tool for planning and implementing projects along with tracking and analyzing important data. Students will learn to use templates, import and export files, create Gantt charts, tables, baselines, and timelines. This elective is highly recommended for any student in the certificate program who is not proficient in Microsoft Office Project software. Instructor: Joshua Rutta CD 570 Project Management Certification Exam Preparation 5 sessions; $ , Mon; Nov. 18-Dec. 16, 2013 Hours: 7:00-10:00 p.m. Project managers with a globallyrecognized project management credential gain a competitive edge in a challenging workforce. Students are encouraged to visit the Project Management Institute web page for further information on requirements for achieving a Project Management Professional (PMP) certification. Instructor: Jack Reilly, PMP CD 568 IT/IS Systems Project Management 4 sessions; $ , Tue; Nov. 26-Dec. 17, 2013 Hours: 7:00-10:00 p.m. Students will learn how to implement project management methodologies within an information technology and information systems setting. Instructor: Jack Reilly, PMP Certificate in Entrepreneurship Maximize sales and profitability. Position your business in a highly competitive market. Guarantee successful returns. This program is brought to you by the New Jersey Small Business Development Centers (NJSBDC) and the Division of Continuing Education. Together we are committed to the growth of small business. CEU s available upon completion of the program. Learn the following: Planning skills to begin, expand, or improve your business Management skills to organize business finances, records and tax reporting Tools to evaluate the market for your products and services Marketing strategies that ensure you successfully reach your clients Who should attend? Small or mid-size business owners Managers seeking to expand a successful business or improve profitability Prospective entrepreneurs (start-ups) Individuals contemplating starting their own business To earn a certificate you must complete the following seven courses: BI 519 The Business Plan BI 550 Understanding Financial Statements BI 515 Start-up specifics BI 517 Small Business Record Keeping BI 520 Contracts BI 521 Small Business Taxes BI 516 Marketing You may register for individual courses on a non-certificate basis. All courses are held on the Paramus campus. BI 515 Start-up specifics 1 session; $65 001, Mon; October 28, 2013 Location: Paramus Campus This workshop will give you basic knowledge of the laws affecting business. Business owners will learn how to choose the appropriate business structure, assess business risks, provide adequate protection and establish proper record keeping and controls. Instructor: Stephen J. O Connor BI 519 The Business Plan 3 sessions; $ , M/W; October 16, 21, 23, 2013 Location: Paramus Campus Business plans are a necessary tool for every phase of business operations, from start-up to expansion. Using a business plan to chart your course will improve your chances for success. This workshop will give you the basis for a sound business plan. Instructor: Stephen J. O Connor BI 550 Understanding Financial Statements 1 session; $65 001, Wed; October 30, 2013 Learn to enhance and clarify your bottom line. Topics include: spreadsheets, understanding revenue and expense, structure and relationships, meaningful forecasts and projections, balance sheets, and more. Instructor: Stephen J. O Connor BI 517 Small Business Record Keeping 2 sessions; $95 001, M/W; November 4, 6, 2013 Location: Paramus Campus Learn how to do your own bookkeeping and use your records as a management tool. Key topics include: General ledger, balance sheet, understanding inventory control, cash flow management, tax planning, end of month summary procedures, accounts payable, accounts receivable, cash receipts, cash disbursements, profit and loss controls, and more. Instructor: Stephen J. O Connor BI 520 Contracts 1 session; $65 001, Mon; November 11, 2013 Hours: 6:00-9:00 p.m. Location: Paramus Campus This course will provide a basic understanding of contract law, legal ownership of a business, stock and partnership agreements. Instructor: Geraldine Reed Brown To register, call: (201) FALL

20 BUSINESS & INDUSTRY BI 516 Marketing 2 sessions; $95 001, M/W; December 9 & 11, 2013 Location: Paramus Campus This workshop shows you how to define the markets where your services or products will be most successful, develop an action plan, and reach your target market. Topics include: identifying and selecting marketing tools and techniques, developing logos, determining an advertising budget, and selecting appropriate printed materials. Instructor: Robin Altman BI 521 Small Business Taxes 1 session; $65 001, Mon; November 25, 2013 Location: Paramus Campus Learn the differences between local, state and federal taxes and what you need to know concerning employment, social security and sales taxes as well as the impact on your business structure. Instructor: Stephen J. O Connor The New Jersey Small Business Development Centers (SBDC) network is partially funded by the U.S. Small Business Administration, the New Jersey Commerce and Economic Growth Commission and host institutions. SBA s funding is not an endorsement of any products, opinions, or services. All SBA funded programs are extended to the public on a nondiscriminatory basis. Reasonable accommodations for persons with disabilities will be made, if requested at least two weeks in advance by contacting Vincent D Elia, Regional Director, Bergen SBDC, (201) NRF Foundation Sales and Service Learning Program This comprehensive program prepares students for entry-level retail sales and customer service-related positions, using curriculum from the National Retail Federation (NRF) Foundation, one of the most respected professional associations in the retail sales arena. Upon completion of this program, students will be prepared to successfully complete National Certification Assessments in both Sales and Customer Service, gaining nationallyrecognized credentials that will give them a competitive edge in an uncertain job market. Students will build critical functional literacy skills in math, verbal ability, active listening, writing, and workplace readiness. Prerequisite: Math and English literacy at 6th grade level. Upon completion of the NRF Foundation Sales and Service Learning Program, students will be able to do the following: Demonstrate customer service and sales techniques at a sufficient level to successfully complete National Certification Assessments Know the importance of recognizing the features of what they are selling Know where to look to learn about product features Explain why it is important to match the products to the customer Detail customer benefits in terms of product features Explain how to help customers make an informed choice Recognize when a customer is ready to make a purchase Suggest additional purchases Demonstrate commitment to ongoing learning and career development Classes will be offered at the Paramus campus of Bergen Community College. Students who complete all 120 hours of training will be able to take the Sales and Customer Service Professional Certification Assessment. CD 561 NRF Foundation Sales and Service Learning Program Paramus 20 sessions; 120 hours; $ , Wed; Sept.11-Nov. 13, 2013 Hours: 6:00 p.m. 9:00 p.m. Sat; September 14-November 16, 2013 Hours: 9:00 a.m. 4:00 p.m. Location: Paramus Campus, TBA Instructor: TBA PREPARE FOR SUPER BOWL 2014 Local Businesses: Extend a Warm Welcome! BCC, in partnership with the Meadowlands Regional Chamber of Commerce, is offering EXCELLENCE IN VISITOR EXPERIENCE training to help businesses and their employees ensure an unforgettable time for NJ s Super Bowl XLVIII visitors. Join us for this comprehensive course designed for the retail, tourism, hospitality, sports and leisure industries. For more information, or to register for training, contact us at or call To register, call: (201) FALL

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