CISCO SECURE MAIL. Internal User Guide. 1/20/14 Samson V.

Size: px

Start display at page:

Download "CISCO SECURE MAIL. Internal User Guide. 1/20/14 Samson V."

Sherilyn Freeman
8 years ago
Views:

1 1/20/14 Samson V.

2 1. When do I use this system? As part of The University of Colorado Denver HIPAA compliance initiatives, a system is now available that allows you to communicate securely via with outside parties including patients, partners, vendors, and other healthcare professionals. You must use this system if you wish to send Protected Health Information (PHI) to anyone outside of UC Denver (someone who does not have an address that ends or outside our affiliate network. Any set to or from CU Denver or one of our affiliates is already secure. Our affiliate network includes University Hospital (UCH), University Physicians (UPI), The Children s Hospital (TCH), Denver Health (DH) and National Jewish Hospital (NJH). Sending encrypted 1) There are three ways that a message can be sent as encrypted. To send encrypted , an identifier must be added to the message. There are three types of identifiers that can be used. They are as follows: Add ENCRYPT or encrypt to the subject line (see example #1 below) Add SAF or saf to the subject line Add SECURE or secure to the subject line Mark the message as Low Priority by pressing the Low Priority button (see example #2 below) 2) The following example (example #1) is a visual representation of sending a message with the word ENCRYPT in the subject line. 2

partners, vendors, and other healthcare professionals.

3 3

4 3) The following example (see example #2) illustrates an encrypted to an outside recipient using the Low Priority Button. Best Practices for sending encrypted 1) Review your message carefully, and make sure that you used and identifier listed above in the subject line. 2) Do not use the low priority button for any reason other than sending encrypted mail. 3) Use good wording in the subject line. Try to make the message easily identifiable by the recipient, so that it is not mistaken for spam. 4

above in the subject line. 2) Do not use the low priority button for any reason other than sending encrypted mail.

5 How to receive secure messages: 1) The following screen shot is the way the secure message is formatted. This is the message that you will receive from someone outside of UC Denver or outside of one of our affiliates. 2) You will notice that the message has an attached file called securedoc.html. Doubleclick it and you will be prompted to open (view) the file or save (download) it to your computer. For best results, save the file first, then open it in a web browser by doubleclicking the saved file. 5

2) You will notice that the message has an attached file called securedoc.html.

6 3) After you open the securedoc.html file, you will see the following screen. Enter your password to retrieve the message o If you do not see the open button, please make sure that you are saving the file securedocument.html to your hard drive. If you open the file directly from the without saving it first, you may not see the open button. Note: The Remember me on this computer functionality for accessing secure messages has been disabled. 6

saving the file securedocument.html to your hard drive.

CISCO SECURE MAIL. External User Guide. 1/15/15 Samson V.

CISCO SECURE MAIL. External User Guide. 1/15/15 Samson V. 1/15/15 Samson V. 1. These instructions are for users who reside outside the University of Colorado Denver that receive encrypted emails from faculty or staff of UC Denver. As a part of our HIPAA compliance