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1 Entrust Certificate Services Personal Secure Certificate Enrollment Guide Date of Issue: October 2010

2 Copyright 2010 Entrust. All rights reserved. Entrust is a trademark or a registered trademark of Entrust, Inc. in certain countries. All Entrust product names and logos are trademarks or registered trademarks of Entrust, Inc. in certain countries. All other company and product names and logos are trademarks or registered trademarks of their respective owners in certain countries. Obtaining technical support For support assistance by telephone call one of the numbers below: in North America outside North America You can also Customer Support at: This information is subject to change as Entrust reserves the right to, without notice, make changes to its products as progress in engineering or manufacturing methods or circumstances may warrant. Export and/or import of cryptographic products may be restricted by various regulations in various countries. Export and/or import permits may be required. 2 Personal Secure Certificate Enrollment Guide

3 Enrollment Guide Enrolling for a Personal Secure Certificate Information in this guide includes the following topics: Using your Personal Secure certificate Ordering certificates on page 4 Receiving your certificate on page 10 Using your Personal Secure certificate Entrust Personal Secure certificates can be used with applications that support S\MIME format (such as Microsoft Outlook, Mozilla Thunderbird, Apple Mail, or Microsoft Outlook Express) to encrypt, sign, or encrypt and sign messages. They can also be used to: authenticate SSL VPNs sign Microsoft Office documents authenticate to a service on desktops or mobile devices By encrypting an , you safeguard the information in the from anyone who might intercept it. S/MIME certificates have a private key (which you use) and a public key for use by everyone else. Persons who should legitimately receive the can decrypt it using your public key. Attention: Never give your private key or private key password to anyone. Always keep your certificate secure. To exchange secure with someone, sign an and send it to the person. The public key is part of your signature. After they receive and use it they are given the 3

4 option of storing it for future use. From that time on they will be able to decrypt and read secure that you send to them. Information about configuring your application to use S/MIME certificates can be found in the online documentation for that application. If you need further help, see the Entrust Certificate Services knowledge base at Ordering certificates This section contains step-by-step instructions for ordering certificates. At the end of this section you are given instructions about how to download your certificate. Instructions about installing the certificate are available from the download page. Purchasing certificates You will be prompted for credit card information at the end of the buying process. To start your order 1 To begin ordering certificates, browse to the Entrust Certificate Services (ECS) Quote Order page of the Entrust Web site located at the URL This page presents you with several options for obtaining certificates. 4 Extended Validation SSL Certificate Enrollment Guide Document issue: 3.0

5 2 If you are installing the certificate on a machine located outside of the United States of America, Canada or Great Britain check the appropriate box on the interface. 3 If you have received a promotional code from an Entrust sales representative, enter it in the box labeled Promotional Code/Purchase Code and click Submit. Using the code at the beginning of the order ensures that you are not prompted for payment at the end of the buying process. 4 Under Type select Secure Personal from the drop down menu. Note: You can only purchase one Personal Secure certificate at a time. Each certificate has a lifetime of one year. The Certificate Price and Total Price are automatically calculated for you. 5 Click Order. Enrolling for a Personal Secure Certificate 5

6 6 The subscriber information page appears. 7 Enter your personal information in the fields provided. 8 Create password that follows the password rules indicated on the page and enter it in the password field. Remember this password or record it in a secure place. You will need this password when you collect the certificate and again when you install it. 9 Click Next. 6 Extended Validation SSL Certificate Enrollment Guide Document issue: 3.0

7 The Contact Information page appears. 10 By default, the page displays the subscriber information, if different information should be used to contact you, enter that information in this page. 11 Click Next. The confirmation page appears. Enrolling for a Personal Secure Certificate 7

8 12 Verify that the information is correct. Use Edit to correct any incorrect information or return to the previous page. Click Printer Friendly Order if you want to print this page. 13 Read the information in the Subscription Agreement and be sure that you agree to all conditions before continuing. 14 Click Next to continue. 8 Extended Validation SSL Certificate Enrollment Guide Document issue: 3.0

9 The payment page appears.. 15 Provide valid credit card information, and optionally, let Entrust know how you heard about this service. 16 Click Process Order. The confirmation number page appears. Enrolling for a Personal Secure Certificate 9

10 Receiving your certificate Entrust sends an message containing a link to your certificate to the address specified in the information you entered in your personal information. Use the link to retrieve your certificate. Use the same browser to pick up the certificate as you did to order it. The link opens a page from which you can download your certificate. Enter the password that you created in Step 8 on page 6 and click Accept. If you need help with installation, use the installation documentation link on the download page to obtain a document with further instructions. 10 Extended Validation SSL Certificate Enrollment Guide Document issue: 3.0

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