Top 10 List for Success in the Cloud

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1 Top 10 List for Success in the Cloud Octave Orgeron, Director, OEA, Oracle John Hill, CIO and Executive Vice President, SaskTel Ivan Lazarov, Chief Enterprise Architect, Intuit Chris Mankle, CTO, Xerox Business Services 1

2 Program Agenda Introductions Top 10 List for Success in the Cloud Summary Open Panel Discussion 2

3 Introductions Octave Orgeron Director Enterprise Architect John Hill CIO and EVP SaskTel Ivan Lazarov Chief Enterprise Architect Chris Mankle CTO 3

4 Top 10 List for Success in the Cloud 4

5 Why is Cloud Computing So Complicated? Beyond Hype & Technology Still new and evolving Cloud means different things to different people Not everyone has jumped on the bandwagon The path is not clear How should we navigate this? Creative Commons: 5

6 # 10 Know Your Target Audience Consumer Needs vs. Wants Define Apps and Services Create Business Use Cases Surveys and Questionnaires Creative Commons: 6

7 # 9 Have an End-to-End Service Catalog Define the Right Capabilities Define SLAs and QoS Tiers Rating and Metering Document and Manage Manage with Governance Creative Commons: 7

8 # 8 Master Provisioning and Automation Infrastructure to Applications Target Repeatable Service Deployment Use a Common Framework Remove Human Errors Creative Commons: 8

9 # 7 Do Capacity Planning Proactively Monitor Utilization and Performance Forecast and Plan Align with SLAs and QoS Tiers Don t Overbook or Over Subscribe Stack Workloads Responsibly Creative Commons: 9

10 # 6 Security In-Depth Secure Across ALL Layers Properly Secure and Isolate Proactively Monitor Firewalls and Virtualization are NOT Enough Creative Commons: 10

11 # 5 Process Architecture End-to-End Process Flows Document Your Processes Require for ALL Services Process Architects can Manage the Complexity Creative Commons: 11

12 # 4 Service Delivery Be Customer Centric Measure Service Delivery KPIs Dedicated Cloud Team Leverage ITIL/ITSM DevOps Creative Commons: 12

13 # 3 One Size Does Not Fit All Use the Right Tool for the Job Align Capabilities with SLAs Don t Over Virtualize Balance Commodity and Optimized Solutions Creative Commons: 13

14 # 2 Have a Marketing Strategy How will you get customers to sign-up? How will you get the business to adopt cloud? How will you appeal to your customer base? Creative Commons: 14

15 # 1 Enterprise Architects Use Enterprise Architects EA s deliver the Big Picture Leverage TOGAF, OEAF/OADP, and FEAM Align the Business and IT Creative Commons: 15

16 Success in the Cloud Crossing the Bridge Enterprise Architects help bring it all together Business and IT have to work together to be successful You are not alone. Oracle can help. 1 EA 2 Marketing 3 Size 4 Delivery 5 Process 6 Security 7 Capacity 8 Automation 9 Catalog 10 Audience Creative Commons: 16

17 17

18 Graphic Section Divider 18

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