Don t Go In Blind: Navigating the Journey to the Cloud. agility made possible

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1 Don t Go In Blind: Navigating the Journey to the Cloud agility made possible

2 Introduction The business world has changed. The time for speculating about how growing market forces, such as an unpredictable economy, an evolving technological landscape and increasing business demands for innovative services, might affect an IT organization has passed. They re real, they re here and they ve created a new status quo that executives must address if they want to be competitive in today s dynamic business environment. This is, of course, where cloud computing comes in. Whether it s a toe dip with Software as a Service (SaaS) applications like Salesforce.com or a dive into the deep end of private and hybrid clouds, most businesses are already leveraging some form of cloud solution. Yet, despite this adoption and a common understanding of the strengths and benefits of cloud models, some CIOs are reluctant to fully commit to the cloud journey. Why is this? They know that the cost and service efficiencies provided by the cloud can help them accelerate time to market with agile business services to meet challenging market dynamics. Perhaps they re just having trouble planning the journey. In the following pages of this ebook, we ll take a deeper dive into the challenges and questions that sometimes keep CIOs pinned to the starting line. And we ll see how navigating the early stages in the journey to the cloud can better prepare them for the larger transformation and help them deliver agile, innovative business services at lower risk and cost. 73% of respondents to InformationWeek Reports 2012 State of Cloud Computing survey already receive or are planning to receive services from a cloud provider. 1

3 Understanding the New Normal It s no secret that since the recession, many organizations IT budgets have either stayed static or been significantly reduced. In that same time period, though, user demand for innovative services driven by the proliferation and increasing sophistication of mobile devices and social media has increased at a steady pace. And, IT departments that attempt to respond to these warring market forces are often rebuffed by increasingly complex technologies that slow time to market. 03

4 Understanding the New Normal (Continued) Recent IDC cloud research shows that worldwide revenue from public IT cloud services exceeded $21.5 billion in 2010 and will reach $72.9 billion in 2015, representing a compound annual growth rate (CAGR) of 27.6 percent. 2 To recap: The new status quo for IT departments is characterized by: 3 Increasing business demand for innovation and agility 3 Pressure for faster time to market of agile business services 3 Complex production environments 3 Flat or declining budgets 3 Increasing end-user requests and proliferation of shadow IT How can IT organizations overcome these seemingly contradictory trends? With agile cloud services that slash cycle times, reduce complexity and provide more efficient and predictable cost structures. A move to the cloud is easier said than done, however, and today s CIOs are encountering numerous challenges as they consider strategies to thrive in the new normal. 04

5 The Rise of the Chief Innovation Officer Expectations on today s CIOs are greater than they ve ever been. Rather than the Chief Information Officer that manages technology strategy, CIOs have to be Chief Innovation Officers delivering critical services that not only meet internal and external customers needs, but also drive the business forward and create competitive advantage. Meanwhile, data continues to explode, IT costs and budgets remain at odds and tech-savvy users are getting less patient waiting around for the next big thing. Today s CIO believes that with cloud technologies, she can overcome these challenges and: Deliver agile, innovative business services at lower risk and cost Collapse cycle times and accelerate time to market Leverage hybrid service delivery models to maximize the potential of new and existing applications and services

6 The Rise of the Chief Innovation Officer (Continued) Still, when it comes time to take that first step on the journey to the cloud, there are a number of questions that can hold CIOs back, including: How do I know which applications are suitable for the cloud? What does it mean to be cloud-ready? How do we architect cloud-ready apps? Do we have adequate capacity to support fluctuating demand? Will we have visibility into how our services perform, what they cost and what their value is to the business? What about security and compliance concerns? And so on... In the past, it s all been about cutting costs. In the future, there will still be cost pressure, but as business units realize that IT can enable business initiatives (think mobile and consumerization), there will be plenty of money available for IT investment linked directly to business outcomes. The challenge for CIOs will be to respond to this revenue-oriented demand while addressing the cost-cutting pressure that will remain. 3

7 The Cloud Services Delivery Lifecycle We ve established that the journey to the cloud can be a daunting one especially when many solution providers insist on characterizing it with intimidating language, such as longterm commitment, complete infrastructure transformation and variable security requirements. It s no wonder some CIOs turn back before they ve even taken the first step. What companies may not understand, however, is that with the right tools, they can navigate their way to a successful cloud strategy in as little as three months. And the best part is that in those 90 days, organizations will have learned everything they need to know about their business needs, application requirements and service delivery models to make the larger journey to the cloud. The CA Cloud Compass solution was designed to be a rapid, repeatable and prescriptive services offering and methodology that provides accelerated time to value for cloud initiatives at predictable cost, risk, return and performance to the business. Its four-stage approach enables organizations to build a knowledge-base and framework they can use to build and then drive a successful cloud strategy. ASSEMBLE 2 1 SECURE 4 Rationalize Define Predict Virtualize 6 MANAGE 3 AUTOMATE 5 ASSURE MODEL 07

8 The Cloud Services Delivery Lifecycle (Continued) CA Cloud Compass: Complete Visibility to the Cloud What is it? A prescriptive, four-stage approach for validating applications and services to move to private, public or hybrid clouds. What does it do? It delivers the visibility, foresight and predictive intelligence needed for successful application and cloud services lifecycle planning. What benefits does it provide? CA Cloud Compass helps organizations accelerate time to market of business services with predictable cost, risk and return. How does it affect the business? It allows CIOs to deliver innovation and business value by making the right decisions across hybrid service delivery models. 08

9 Cloud Application Portfolio Analysis The journey begins with the CA Cloud Application Portfolio Analysis service, which is a fact-based framework that analyzes each application and its potential migration to the cloud through four key filters: Business/Financial, Technology, Operational and Regulatory/Compliance. Data from this analysis is then used to: Map applications and services to different cloud deployment options (e.g., public, private, etc.) and service delivery models (e.g., SaaS, PaaS, IaaS) Determine the rationalization approach or migration technique (e.g., rehost, replace, etc.) Perform a high-level cost/benefit analysis of the target cloud platform Recommend a go-forward migration strategy and high-level implementation roadmap

10 Cloud Application Portfolio Analysis (Continued) Determining the Best Fit With the results of the portfolio analysis, it should become clear which of an organization s applications are best fit to make the transition to the cloud. For example, the best prospects for migration may be those that: Are already virtualized Are loosely coupled/modular in design Have low security and regulatory requirements Can tolerate some latency On the other hand, applications may need to stay put if they: Rely on legacy hardware Have inflexible licensing terms Are subject to regulations that prohibit operating in the cloud Would incur costs during migration that outweigh the potential benefits The Best Fit!

11 Stage 1: Rationalize Rationalize Rationalize and optimize application portfolio, determine which applications to move to the cloud. Stage 1 Stage 4 virtualize Develop and test cloud application behavior in simulated production environments. CA Cloud Compass define Define and manage service performance and SLAs across hybrid infrastructure. Stage 2 Stage 3 predict Analyze, predict and optimize capacity needs across physical, virtual and hybrid delivery models. Overview During the first stage of the CA Cloud Compass solution, organizations work with CA s consulting team to select up to 25 of their applications for cloud suitability by running them through a cloud decision model that characterizes them according to four filters: Business/Financial, Technology, Operational and Regulatory/Compliance. Goal Companies should be comfortable with assessing the cloud suitability of the rest of their applications by leveraging the prescriptive, repeatable approach they learned during the Rationalize stage. Output During the consulting engagement, CA will examine the data on the 25 applications and provide a written report with recommendations on cloud placement and approach. CA Products Stage one is powered by CA Clarity PPM On Demand for Cloud Compass, which provides IT executives leading portfolio management capabilities in order to collect all requests for new IT services and projects, make improved decisions regarding how to invest and best optimize the IT portfolio based on costs, risks, business value and compliance. It helps to deliver every initiative on time, on budget and with the right quality and business value. 11

12 Stage 2: Define Rationalize Rationalize and optimize application portfolio, determine which applications to move to the cloud. Stage 1 Stage 4 virtualize Develop and test cloud application behavior in simulated production environments. CA Cloud Compass define Define and manage service performance and SLAs across hybrid infrastructure. Stage 2 Stage 3 predict Analyze, predict and optimize capacity needs across physical, virtual and hybrid delivery models. Overview During the second stage of the CA Cloud Compass solution, CA works with organizations to define service levels for the 25 applications they selected for the Rationalize stage. CA s consulting services provide specific recommendations around what metrics to use for appropriate service level management, the definition of service level contracts and what service levels to set for their internal and external customers. Goal Companies should have a baseline set of service levels for how their applications need to perform in a cloud environment, as well as information on how to define service levels and create SLAs for the rest of their applications. Output In addition to hands-on skills transfer on how to use CA Oblicore On Demand for Cloud Compass, organizations receive a written report on the 25 applications and an SLA framework structure. CA Products Stage two is powered by CA Oblicore On Demand for Cloud Compass, which is an innovative software solution for managing IT service performance that helps companies better articulate the value of IT in business terms for example, by understanding service performance from the top down, integrating service and service level performance management and leveraging service ratings and comparisons. It enables companies to determine what services are being utilized and how they re performing against SLAs, and compare them with both internal and external alternatives. 12

13 Stage 2: Define (Continued) Rationalize Rationalize and optimize application portfolio, determine which applications to move to the cloud. Stage 1 Stage 4 virtualize Develop and test cloud application behavior in simulated production environments. CA Cloud Compass define Define and manage service performance and SLAs across hybrid infrastructure. Stage 2 Stage 3 predict Analyze, predict and optimize capacity needs across physical, virtual and hybrid delivery models. Overview Only 11% of respondents to InformationWeek Reports 2012 State of Cloud Computing survey proactively create SLA parameters Goal to which their cloud providers must adhere. 4 During the second stage of the CA Cloud Compass solution, CA works with organizations to define service levels for the 25 applications they selected for the Rationalize stage. CA s consulting services provide specific recommendations around what metrics to use for appropriate service level management, the definition of service level contracts and what service levels to set for their internal and external customers. Companies should have a baseline set of service levels for how their applications need to perform in a cloud environment, as well as information on how to define service levels and create SLAs for the rest of their applications. Output In addition to hands-on skills transfer on how to use CA Oblicore On Demand for Cloud Compass, organizations receive a written report on the 25 applications and an SLA framework structure. CA Products Stage two is powered by CA Oblicore On Demand for Cloud Compass, which is an innovative software solution for managing IT service performance that helps companies better articulate the value of IT in business terms for example, by understanding service performance from the top down, integrating service and service level 13

14 Stage 3: Predict Rationalize Rationalize and optimize application portfolio, determine which applications to move to the cloud. Stage 1 Stage 4 virtualize Develop and test cloud application behavior in simulated production environments. CA Cloud Compass define Define and manage service performance and SLAs across hybrid infrastructure. Stage 2 Stage 3 predict Analyze, predict and optimize capacity needs across physical, virtual and hybrid delivery models. Overview During the third stage of the CA Cloud Compass solution, CA works with organizations to model the capacity requirements needed for a group of applications to support the attainment of proper availability and performance in prospective cloud environments. A subset of the 25 applications from the previous stages will be assessed to provide an end-state capacity model. Goal Companies should have the capacity analysis capabilities and predictive analytics they need to help optimize capacity, plan for new applications and cloud services and make informed decisions about application requirements as they move from physical to virtual platforms. Output In addition to hands-on skills transfer on how to use CA Capacity Management for Cloud Compass, organizations receive a written report with recommendations about capacity requirements for the 25 applications in a target cloud environment. CA Products Stage three is powered by CA Capacity Management for Cloud Compass, which provides insight for IT investment decisions by helping customers identify the optimal placement of workloads in a virtualized environment, determine the most cost-effective architecture to manage forecasted growth and understand the impact of cumulative business and technical changes to their IT environments. 14

15 Stage 3: Predict (Continued) Rationalize Rationalize and optimize application portfolio, determine which applications to move to the cloud. Stage 1 Stage 4 virtualize Develop and test cloud application behavior in simulated production environments. CA Cloud Compass define Define and manage service performance and SLAs across hybrid infrastructure. Stage 2 Stage 3 predict Analyze, predict and optimize capacity needs across physical, virtual and hybrid delivery models. Overview According to Gartner, in large enterprises: During the third stage of the CA Cloud Compass solution, CA works with organizations to model the capacity requirements needed for a group of applications to support the attainment of proper availability and performance in prospective cloud environments. A subset of the 25 applications from the previous The average data center stages will be assessed to provide an end-state capacity model. utilization rate is only 20% Goal 30% of virtual machines are unutilized Companies should have the capacity analysis capabilities and predictive analytics they need to help optimize capacity, plan for new applications and cloud services and make informed decisions about application requirements as they move from physical to virtual platforms. Planning times increase Output 5-10X without capacity management tools 5 In addition to hands-on skills transfer on how to use CA Capacity Management for Cloud Compass, organizations receive a written report with recommendations about capacity requirements for the 25 applications in a target cloud environment. CA Products Stage three is powered by CA Capacity Management for Cloud Compass, which provides insight for IT investment decisions by helping customers identify the optimal placement of workloads in a virtualized environment, determine the most 15

16 Stage 4: Virtualize Rationalize Rationalize and optimize application portfolio, determine which applications to move to the cloud. Stage 1 Stage 4 virtualize Develop and test cloud application behavior in simulated production environments. CA Cloud Compass define Define and manage service performance and SLAs across hybrid infrastructure. Stage 2 Stage 3 predict Analyze, predict and optimize capacity needs across physical, virtual and hybrid delivery models. Overview During the fourth stage of the CA Cloud Compass solution, CA works with organizations to test composite application behavior in a simulated production environment. CA LISA virtualizes the entire service, including applications selected from the previous stages, and the entire infrastructure across network, storage and heterogeneous platforms to test performance in the target cloud environment. Goal Companies should have a better understanding of how the selected applications will perform in a target cloud environment so they can define a clear path forward for the rest of their applications. CA Products Stage four is powered by CA LISA, an agile platform for service virtualization that helps organizations to rapidly capture and create virtual service environments on a laptop, company network or in a cloud-based model, using service virtualization to eliminate dependencies of unavailable or out-of-scope systems and data. It also enables continuous validation activities against every layer of composite applications, so teams can shift quality left in the software lifecycle and facilitate faster, more reliable delivery. 16

17 Stage 4: Virtualize (Continued) Rationalize Rationalize and optimize application portfolio, determine which applications to move to the cloud. Stage 1 Stage 4 virtualize Develop and test cloud application behavior in simulated production environments. CA Cloud Compass define Define and manage service performance and SLAs across hybrid infrastructure. Stage 2 Stage 3 predict Analyze, predict and optimize capacity needs across physical, virtual and hybrid delivery models. Overview According to Gartner, continuous integration, continuous During the fourth stage of the CA Cloud Compass solution, CA works with organizations testing and to test continuous composite application delivery behavior represent in a simulated the three production Cs of environment. agile composite CA LISA virtualizes application the entire development. service, including When applications selected from combined, the previous they stages, can and the lead entire to the infrastructure following across benefits network, for storage and heterogeneous platforms to test performance in the target cloud environment. organizations: Goal A closed loop between expectation and reality Companies should have a better understanding of how the selected applications will perform Improved in a target technical cloud environment and project so they metrics can define a clear path forward for the rest of their applications. Immediate feedback that enables enhanced planning and estimation CA Products Stage four is powered by CA LISA, an agile platform for service virtualization that helps Developers organizations to gain rapidly confidence capture and create that the Virtual Service Environments on a laptop, company network or in a Cloud-based model, using Service Virtualization to architecture and builds are stable and eliminate dependencies of unavailable or out-of-scope systems and data. It also enables that Continuous they can Validation support activities against every layer of composite applications, the needs so teams of the can shift quality left in the software lifecycle and facilitate faster, more reliable delivery. business 6 17

18 Conclusion As today s CIOs continue their transformation from Chief Information Officers to Chief Innovation Officers, CA Cloud Compass can play a key role by providing the visibility, foresight and predictive intelligence needed to make informed decisions for a sustainable and successful cloud strategy. In as few as three months, IT executives can be prepared to manage their IT operations as a business and focus on accelerating time-to-market with agile business services that deliver innovation and competitive advantage at predictable cost, risk and return. CA Cloud Compass offers organizations the best mix of technology and consulting expertise they need to make informed decisions about the right service delivery models that directly align to their business initiatives. For more information about the CA Cloud Compass solution...

19 CA Technologies (NASDAQ: CA) is an IT management software and solutions company with expertise across all IT environments from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 relies on CA Technologies to manage evolving IT ecosystems. 1 Healey, Michael State of Cloud Computing. InformationWeek Reports. February, IDC.com. 3 Golden, Bernard. Cloud Computing Calls for Rebuilding Enterprise IT. CIO.com. March, Healey, Michael State of Cloud Computing. InformationWeek Reports. February, Need source info for this one took it from the PPT you sent as background. 6 Gartner RAS Core Research Note G , D. Norton, T. Murphy, 17 June Copyright 2011 CA. All rights reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. This document is for your informational purposes only. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill, or lost data, even if CA is expressly advised in advance of the possibility of such damages.

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