Logicalis delivers low-risk, cost-effective cloud computing services with CA Technologies

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Logicalis delivers low-risk, cost-effective cloud computing services with CA Technologies"

Transcription

1 CUSTOMER SUCCESS STORY Logicalis delivers low-risk, cost-effective cloud computing services with CA Technologies CUSTOMER PROFILE Industry: IT services Organisation: Logicalis Employees: 1,900 Revenue: $1 billion BUSINESS Logicalis provides integrated ICT services to customers from operations in the UK, US, Germany, Latin America and the Asia Pacific region. The company has 1,900 employees and 5,000 customers worldwide. CHALLENGE When Logicalis launched a range of cloud services in the UK, it needed to maximise its investment in a new 7.3 million data centre by achieving rapid business take-on, consistent service levels and exceptional agility. SOLUTION CA Technologies enables Logicalis to automate the provisioning and migration of customer workloads within cloud environments. The company can also quickly resolve problems, track service levels and monitor power usage. BENEFIT Logicalis can offer its customers cost-effective, low-risk and agile cloud-based services. This will help Logicalis enhance competitive advantage, improve profitability and deliver shareholder value. we can

2 Business Helping customers take advantage of the latest technologies Logicalis is a $1 billion turnover global provider of IT & Communications Technology (ICT) solutions and services focusing on communications and collaboration; datacentre; professional and managed services. Logicalis provides integrated ICT solutions and services to more than 5,000 corporate and public sector customers. The company helps organisations reduce costs by designing, specifying, deploying and managing end user, network and datacentre environments using the latest technologies. Headquartered in the UK, Logicalis has 1,900 employees and operations in the US, UK, Germany, Latin America and the Asia Pacific region. The company s current business goal is to become a leading international provider of Unified Communications and Collaboration and Data Centre solutions, and increase annuity and services revenues in order to make the business more predictable for shareholders, and drive ongoing investment. Challenge Developing and delivering cloud-based IT services Cloud computing is revolutionising how organisations consume and deliver IT. Gartner predicts that by 2012, 80 percent of Fortune 1000 enterprises will be paying for some cloud computing services, and 30 percent will be paying for cloud computing infrastructure services. For ICT service companies such as Logicalis, cloud computing creates numerous new challenges and opportunities. The concept of organisations no longer owning and managing their own IT infrastructures is changing the ICT supply chain; however this has presented an opportunity for Logicalis, and the company has chosen to embrace the cloud computing model in order to offer new and more flexible services to current and prospective customers. Logicalis has invested 7.3 million in a new UK data centre, which is at the heart of its cloud-based offerings. This state-of-the-art facility is designed to offer high-density computing, with capacity for 2,500 virtual machines in a single rack. Our aim is to offer cloud services that involve minimal risk. Chris Gabriel Marketing Director, Logicalis UK 02

3 The company s Cooperative Enterprise Cloud Service encompasses not only private clouds hosted at its data centre but also dedicated on-site private clouds, infrastructure-as-a-service and application-as-a-service. Chris Gabriel, Marketing Director at Logicalis UK, comments, Cloud computing does not mean that organisations are going to immediately stop delivering IT services internally or via an outsourcing partner. Our services are designed to support a multi-tiered approach whether it involves private cloud environments based on dedicated or shared facilities or traditional infrastructure hosting. Cloud computing is still an immature model with limited industry standards governing service delivery, which can lead to additional risk both for providers and customers. Our aim is to offer customers cloud services that are aligned to their business needs, easy to understand and involve minimal risk, comments Gabriel. This means using best-of-breed technologies and specifying service level agreements that can actually be met. Solution A dynamic, virtual and automated environment Logicalis data centre is founded on Cisco s Unified Computing System (UCS), NetApp storage and CA Technologies management tools. We were already using CA Technologies solutions to support our network managed service and found them easy to use, reliable and cost-effective, comments Gabriel. To avoid investing in new technologies and skills, it made sense to retain this tried and trusted toolset for the delivery of our cloud services thereby mitigating some of the risks of launching the new offering. 7minutes to relocate customer workloads between virtual containers in a cloud environment 03

4 To help manage its cloud platform, Logicalis uses: CA Automation Suite for Data Centers CA Spectrum Infrastructure Manager (IM) CA ehealth Performance Manager (PM) CA Ecometer By leveraging the stateless computing capabilities of Cisco UCS in tandem with CA Automation Suite for Data Centers, Logicalis is able to quickly provision customer cloud environments and transition workloads between virtual servers based on demand and capacity. The solution defines the infrastructure for example computing resources and networking bandwidth needed to support each workload, which are then automatically provisioned and configured within a virtual container in the cloud environment. By using CA Automation Suite for Data Centers and creating an infrastructure that is inherently dynamic, virtual and automated, we can move even large corporate applications such as Oracle and SAP between containers in just seven minutes, comments Gabriel. Safeguarding service quality While CA Automation Suite for Data Centers enables rapid deployment and migration of workloads across the cloud infrastructure, CA Spectrum IM and CA ehealth PM help Logicalis maintain consistent service levels for customers by providing: 24x7 infrastructure monitoring Automated alerts to potential performance problems Automated, model-based root cause analysis Historical and real-time reporting Logicalis also uses CA Technologies solutions to safeguard the efficiency of the data centre facility, which is key to ensuring its cloud offerings remain competitive. Using CA Ecometer, Logicalis collects and collates data from 80 points throughout the facility to generate accurate statistics around energy usage. This not only helps Logicalis provide its customers with accurate energy bills, but also aids management of its own carbon footprint. Data centres are massive power consumers so it is vital that we do what we can to reduce energy usage and help our customers to do the same, comments Gabriel. Some customers may also have to comply with the UK s Carbon Reduction Commitment, so helping them with environmental governance is an important part of our cloud-based services. 04

5 Benefit Enhancing competitive advantage Using CA Technologies solutions Logicalis has been able to develop cost-effective, low-risk and agile cloud-based services. The services have garnered considerable interest, with the Customer Briefing Centre in daily use, to illustrate the benefits of cloud computing to potential customers. CA Technologies has a defined strategy for developing and supporting cloud environments, which will support our new business stream and enable our customers to take maximum advantage of this economical approach to IT delivery, comments Gabriel. The ability to offer cloud computing services will enable Logicalis to: Develop its services business in line with company goals, thereby achieving a more predictable income and greater margins Retain and grow its customer base Increase competitive advantage and profitability The next few years will be an exciting time for Logicalis and its customers as we move further into cloud computing. Having a partner like CA Technologies will help to smooth this transition and minimise risk, concludes Gabriel. CA Technologies has a defined strategy for developing and supporting cloud environments. Chris Gabriel Marketing Director, Logicalis UK Copyright 2010 CA Technologies. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. This document is for your informational purposes only. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill or lost data, even if CA is expressly advised in advance of the possibility of such damages. 05

Logicalis Delivers Low-risk, Cost-effective Cloud Computing Services with CA Technologies

Logicalis Delivers Low-risk, Cost-effective Cloud Computing Services with CA Technologies CUSTOMER SUCCESS STORY January 2011 Logicalis Delivers Low-risk, Cost-effective Cloud Computing Services with CA Technologies CLIENT PROFILE Industry: IT services Organisation: Logicalis Employees: 1,900

More information

Fujitsu Australia and New Zealand provides cost-effective and flexible cloud services with CA Technologies solutions

Fujitsu Australia and New Zealand provides cost-effective and flexible cloud services with CA Technologies solutions CUSTOMER SUCCESS STORY Fujitsu Australia and New Zealand provides cost-effective and flexible cloud services with CA Technologies solutions CLIENT PROFILE Industry: IT Services Company: Fujitsu Australia

More information

Radix Technologies China establishes compelling cloud services using CA AppLogic

Radix Technologies China establishes compelling cloud services using CA AppLogic CUSTOMER SUCCESS STORY Radix Technologies China establishes compelling cloud services using CA AppLogic CUSTOMER PROFILE Industry: IT services Company: Radix Technologies China Employees: 25 BUSINESS Radix

More information

Atkins safeguards availability of client s geospatial systems with a CA AppLogic private cloud environment

Atkins safeguards availability of client s geospatial systems with a CA AppLogic private cloud environment CUSTOMER SUCCESS STORY Atkins safeguards availability of client s geospatial systems with a CA AppLogic private cloud environment CLIENT PROFILE Industry: Engineering Company: Atkins Employees: 17,700

More information

A to Z Information Services stands out from the competition with CA Recovery Management solutions

A to Z Information Services stands out from the competition with CA Recovery Management solutions Customer success story October 2013 A to Z Information Services stands out from the competition with CA Recovery Management solutions Client Profile Industry: IT Company: A to Z Information Services Employees:

More information

AVTech provides customers with end-to-end recovery management service with CA ARCserve solutions

AVTech provides customers with end-to-end recovery management service with CA ARCserve solutions CUSTOMER SUCCESS STORY AVTech provides customers with end-to-end recovery management service with CA ARCserve solutions CLIENT PROFILE Industry: ICT Company: Advanced Vision Technology (AVTech) Employees:

More information

Fujitsu Australia and New Zealand Provides Cost-effective and Flexible Cloud Services with CA Technologies Solutions

Fujitsu Australia and New Zealand Provides Cost-effective and Flexible Cloud Services with CA Technologies Solutions CUSTOMER SUCCESS STORY February 2013 Fujitsu Australia and New Zealand Provides Cost-effective and Flexible Cloud Services with CA Technologies Solutions CLIENT PROFILE Industry: IT Services Company: Fujitsu

More information

CA Technologies optimizes business systems worldwide with enterprise data model

CA Technologies optimizes business systems worldwide with enterprise data model CUSTOMER SUCCESS STORY CA Technologies optimizes business systems worldwide with enterprise data model CLIENT PROFILE Industry: IT Organization: CA Technologies Employees: 13,600 Revenue: $4.8 billion

More information

agility made possible

agility made possible SOLUTION BRIEF CA Technologies and NetApp Integrated Service Automation Across the Data Center can you automate the provisioning and management of both virtual and physical resources across your data center

More information

Logica Sweden provides secure and compliant cloud services with CA IdentityMinder TM

Logica Sweden provides secure and compliant cloud services with CA IdentityMinder TM CUSTOMER SUCCESS STORY Logica Sweden provides secure and compliant cloud services with CA IdentityMinder TM CUSTOMER PROFILE Industry: IT services Company: Logica Sweden Employees: 5,200 (41,000 globally)

More information

Stefanini helps customers achieve cost avoidance savings with CA Service Desk Manager

Stefanini helps customers achieve cost avoidance savings with CA Service Desk Manager CUSTOMER SUCCESS STORY Stefanini helps customers achieve cost avoidance savings with CA Service Desk Manager CLIENT PROFILE Industry: IT Services Company: Stefanini Employees: 17,000 Revenue: $1 billion

More information

Ativas enhances cloud services with CA Technologies solutions

Ativas enhances cloud services with CA Technologies solutions CUSTOMER SUCCESS STORY Ativas enhances cloud services with CA Technologies solutions CUSTOMER PROFILE Industry: IT managed services Company: Ativas Employees: 200+ Revenue (2011): R$ 30 million BUSINESS

More information

BM&FBOVESPA safeguards trading platforms with CA Service Assurance solutions

BM&FBOVESPA safeguards trading platforms with CA Service Assurance solutions CUSTOMER SUCCESS STORY BM&FBOVESPA safeguards trading platforms with CA Service Assurance solutions CUSTOMER PROFILE Industry: Financial services Company: BM&FBOVESPA Employees: 1,400-plus Revenue (2010):

More information

PC-WARE realises a consistent backup system for 70 international locations with CA ARCserve

PC-WARE realises a consistent backup system for 70 international locations with CA ARCserve CUSTOMER SUCCESS STORY PC-WARE realises a consistent backup system for 70 international locations with CA ARCserve CUSTOMER PROFILE Company: PC-Ware Information Technologies AG Industry: ICT services Employees:

More information

Broadcloud improves competitive advantage with efficient, flexible and scalable disaster recovery services

Broadcloud improves competitive advantage with efficient, flexible and scalable disaster recovery services CUSTOMER SUCCESS STORY Broadcloud improves competitive advantage with efficient, flexible and scalable disaster recovery services CLIENT PROFILE Industry: IT services Company: Broadcloud Staff: 40-plus BUSINESS

More information

The Best Kept Secrets of Cloud Service Providers

The Best Kept Secrets of Cloud Service Providers Cloud Solutions CP103PN The Best Kept Secrets of Cloud Service Providers Matt Richards Senior Director, Product Marketing The Best Kept Secrets of Cloud Service Providers New cloud offerings are providing

More information

PGi halves the time-to-market for new products with cloud infrastructure solutions from CA Technologies

PGi halves the time-to-market for new products with cloud infrastructure solutions from CA Technologies CUSTOMER SUCCESS STORY PGi halves the time-to-market for new products with cloud infrastructure solutions from CA Technologies CUSTOMER PROFILE Industry: Communication services Organisation: PGi Employees:

More information

CA Workload Automation for SAP Software

CA Workload Automation for SAP Software CA Workload Automation for SAP Software 2 The Application Economy Spurs New SAP System Workload Challenges Business is being shaped more and more by what has become an application-based world. In this

More information

ScaleMatrix safeguards 100 terabytes of data and continuity of cloud services with CA Technologies

ScaleMatrix safeguards 100 terabytes of data and continuity of cloud services with CA Technologies CUSTOMER SUCCESS STORY ScaleMatrix safeguards 100 terabytes of data and continuity of cloud services with CA Technologies CLIENT PROFILE Industry: IT services Company: ScaleMatrix Employees: 60 BUSINESS

More information

Baker Tilly simplifies Windows 7 deployment with CA Technologies solutions

Baker Tilly simplifies Windows 7 deployment with CA Technologies solutions Customer success story Baker Tilly simplifies Windows 7 deployment with CA Technologies solutions Customer profile Industry: Professional services Company: Baker Tilly Employees: 2,400 Revenue: 204 million

More information

CA Virtual Assurance for Infrastructure Managers

CA Virtual Assurance for Infrastructure Managers DATA SHEET CA Virtual Assurance for Infrastructure Managers (Includes CA Systems Performance for Infrastructure Managers) CA Virtual Assurance for Infrastructure Managers (formerly CA Virtual Performance

More information

can you improve service quality and availability while optimizing operations on VCE Vblock Systems?

can you improve service quality and availability while optimizing operations on VCE Vblock Systems? SOLUTION BRIEF Service Assurance Solutions from CA Technologies for VCE Vblock Systems can you improve service quality and availability while optimizing operations on VCE Vblock Systems? agility made possible

More information

assure the quality and availability of business services to your customers

assure the quality and availability of business services to your customers SOLUTION BRIEF Service Assurance May 2010 assure the quality and availability of business services to your customers we can is a mature, integrated portfolio of management products for delivering exceptional

More information

CA Capacity Manager. Product overview. agility made possible

CA Capacity Manager. Product overview. agility made possible PRODUCT SHEET: CA Capacity Manager agility made possible CA Capacity Manager Business stakeholders demand application performance in support of their business goals. IT executives must deliver that service

More information

how can I improve performance of my customer service level agreements while reducing cost?

how can I improve performance of my customer service level agreements while reducing cost? SOLUTION BRIEF CA Business Service Insight for Service Level Management how can I improve performance of my customer service level agreements while reducing cost? agility made possible By automating service

More information

Siemens uses CA Clarity PPM for project management of R&D for wind, solar and hydro solutions

Siemens uses CA Clarity PPM for project management of R&D for wind, solar and hydro solutions CUSTOMER SUCCESS STORY Siemens uses CA Clarity PPM for project management of R&D for wind, solar and hydro solutions CLIENT PROFILE Industry: Energy Company: Siemens AG Employees: 82,000 Revenue: Siemens

More information

CA Virtual Assurance for Infrastructure Managers

CA Virtual Assurance for Infrastructure Managers PRODUCT SHEET: CA Virtual Assurance for Infrastructure Managers CA Virtual Assurance for Infrastructure Managers agility made possible CA Virtual Assurance for Infrastructure Managers is an add-on product

More information

can you effectively plan for the migration and management of systems and applications on Vblock Platforms?

can you effectively plan for the migration and management of systems and applications on Vblock Platforms? SOLUTION BRIEF CA Capacity Management and Reporting Suite for Vblock Platforms can you effectively plan for the migration and management of systems and applications on Vblock Platforms? agility made possible

More information

Nordea saves 3.5 million with enhanced application portfolio management

Nordea saves 3.5 million with enhanced application portfolio management CUSTOMER SUCCESS STORY Nordea saves 3.5 million with enhanced application portfolio management CUSTOMER PROFILE Industry: Financial services Company: Nordea Bank Employees: 30,000 Total assets: 581 billion

More information

BancoEstado achieves greater data efficiency and system development agility with CA ERwin

BancoEstado achieves greater data efficiency and system development agility with CA ERwin CUSTOMER SUCCESS STORY BancoEstado achieves greater data efficiency and system development agility with CA ERwin CLIENT PROFILE Industry: Financial services Business: BancoEstado de Chile Employees: 8600-plus

More information

Picis improves the delivery of client projects worth $50 million with CA Clarity PPM

Picis improves the delivery of client projects worth $50 million with CA Clarity PPM CUSTOMER SUCCESS STORY Picis improves the delivery of client projects worth $50 million with CA Clarity PPM CUSTOMER PROFILE Industry: Healthcare Informatics Company: Picis, Inc., a part of OptumInsight

More information

SOLUTION BRIEF IMPROVING CAPACITY PLANNING USING APPLICATION PERFORMANCE MANAGEMENT

SOLUTION BRIEF IMPROVING CAPACITY PLANNING USING APPLICATION PERFORMANCE MANAGEMENT SOLUTION BRIEF IMPROVING CAPACITY PLANNING USING APPLICATION PERFORMANCE MANAGEMENT How can I ensure an exceptional end-user experience for business-critical applications and help reduce risk without over

More information

solution brief September 2011 Can You Effectively Plan For The Migration And Management of Systems And Applications on Vblock Platforms?

solution brief September 2011 Can You Effectively Plan For The Migration And Management of Systems And Applications on Vblock Platforms? solution brief September 2011 Can You Effectively Plan For The Migration And Management of Systems And Applications on Vblock Platforms? CA Capacity Management and Reporting Suite for Vblock Platforms

More information

Network Performance Management Solutions Architecture

Network Performance Management Solutions Architecture Network Performance Management Solutions Architecture agility made possible Network Performance Management solutions from CA Technologies compliment your services to deliver easily implemented and maintained

More information

are you helping your customers achieve their expectations for IT based service quality and availability?

are you helping your customers achieve their expectations for IT based service quality and availability? PARTNER BRIEF Service Operations Management from CA Technologies are you helping your customers achieve their expectations for IT based service quality and availability? FOR PARTNER USE ONLY DO NOT DISTRIBUTE

More information

Identity and Access Management (IAM) Across Cloud and On-premise Environments: Best Practices for Maintaining Security and Control

Identity and Access Management (IAM) Across Cloud and On-premise Environments: Best Practices for Maintaining Security and Control Identity and Access Management (IAM) Across Cloud and On-premise Environments: Best Practices for Maintaining Security and Control agility made possible Enterprises Are Leveraging Both On-premise and Off-premise

More information

CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes.

CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes. TECHNOLOGY BRIEF: REDUCING COST AND COMPLEXITY WITH GLOBAL GOVERNANCE CONTROLS CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes. Table of Contents Executive

More information

TECHNOLOGY BRIEF: PREVENTING UNAUTHORISED ACCESS TO CRITICAL SYSTEMS AND DATA. Colruyt ensures data privacy with Identity & Access Management.

TECHNOLOGY BRIEF: PREVENTING UNAUTHORISED ACCESS TO CRITICAL SYSTEMS AND DATA. Colruyt ensures data privacy with Identity & Access Management. TECHNOLOGY BRIEF: PREVENTING UNAUTHORISED ACCESS TO CRITICAL SYSTEMS AND DATA Colruyt ensures data privacy with Identity & Access Management. Table of Contents Executive Summary SECTION 1: CHALLENGE 2

More information

Dynamic Data Center Update:

Dynamic Data Center Update: 15293 Dynamic Data Center Update: System z and Data Center What Changed Since Boston? Mike Madden General Manager, CA Technologies March 11, 2014 No better time to be on the MAINFRAME 2 SHARE Anaheim 2014

More information

Genesis Energy delivers IT projects faster with standardised processes and CA Clarity PPM.

Genesis Energy delivers IT projects faster with standardised processes and CA Clarity PPM. CUSTOMER TECHNICAL BRIEF: CREATING A CENTRALISED MATURITY MODEL FOR PROJECT AND RESOURCE MANAGEMENT Genesis Energy delivers IT projects faster with standardised processes and CA Clarity PPM. Table of Contents

More information

Cloud Computing: It s In Your Future. What You Need to Know about Logicalis and Cloud Computing

Cloud Computing: It s In Your Future. What You Need to Know about Logicalis and Cloud Computing Cloud Computing: It s In Your Future What You Need to Know about Logicalis and Cloud Computing Cloud computing is a transition that is changing the way you will buy, build, operate and consume information,

More information

we can Automating service delivery for the dynamic data center of the future Brandon Whichard

we can Automating service delivery for the dynamic data center of the future Brandon Whichard Executive Brief Automate Service Delivery September, 2010 addressing today s problems while setting the stage for an agile infrastructure Automating service delivery for the dynamic data center of the

More information

CA Systems Performance for Infrastructure Managers

CA Systems Performance for Infrastructure Managers PRODUCT SHEET: CA Systems Performance for Infrastructure Managers agility made possible CA Systems Performance for Infrastructure Managers CA Systems Performance for Infrastructure Managers is an add-on

More information

CA Explore Performance Management for z/vm

CA Explore Performance Management for z/vm PRODUCT SHEET CA Explore Performance Management for z/vm CA Explore Performance Management for z/vm CA Explore Performance Management for z/vm (CA Explore for z/vm) is a comprehensive performance management

More information

CA Chorus Helps Reduce Costs, Improve Productivity and Assist With Mainframe Skills Retention

CA Chorus Helps Reduce Costs, Improve Productivity and Assist With Mainframe Skills Retention ROI BUSINESS USE CASE FEBRUARY 2015 CA Chorus Helps Reduce Costs, Improve Productivity and Assist With Mainframe Skills Retention 95% of our customers recognized and confirmed the skills problem in their

More information

ATU safeguards sales and service quality with CA Infrastructure Management solutions

ATU safeguards sales and service quality with CA Infrastructure Management solutions CUSTOMER SUCCESS STORY ATU safeguards sales and service quality with CA Infrastructure Management solutions CLIENT PROFILE Industry: Automotive Company: ATU Employees: 12,000 Revenues: 1.16 billion BUSINESS

More information

Layered Tech expands to new markets and improves ROI with CA 3Tera AppLogic

Layered Tech expands to new markets and improves ROI with CA 3Tera AppLogic Customer success story Layered Tech expands to new markets and improves ROI with CA 3Tera AppLogic Customer profile Industry: Managed services, web services and on-demand cloud computing Company: Layered

More information

CBN provides scalable and cost-effective cloud services with CA AppLogic

CBN provides scalable and cost-effective cloud services with CA AppLogic CUSTOMER SUCCESS STORY February 2013 CBN provides scalable and cost-effective cloud services with CA AppLogic CLIENT PROFILE Industry: IT Company: CBN Employees: 300 Revenue: U$18 million BUSINESS CBN

More information

CA NetQoS Unified Communications Monitor

CA NetQoS Unified Communications Monitor PRODUCT SHEET: CA NetQoS Unified Communications Monitor CA NetQoS Unified Communications Monitor agility made possible CA NetQoS Unified Communications Monitor is a network-based voice and video monitoring

More information

Asentinel Telecom Expense Management (TEM)

Asentinel Telecom Expense Management (TEM) PRODUCT BRIEF: ASENTINEL TELECOM EXPENSE MANAGEMENT (TEM) Asentinel Telecom Expense Management (TEM) Asentinel 6.0 is a comprehensive global telecom expense management software solution encompassing the

More information

A FinCo Case Study - Using CA Business Service Insight to Manage Outsourcing Suppliers

A FinCo Case Study - Using CA Business Service Insight to Manage Outsourcing Suppliers WHITE PAPER August 2012 A FinCo Case Study - Using CA Business Service Insight to Manage Outsourcing Suppliers Erik Hille Senior Principal Product Marketing Manager Table of Contents Executive Summary

More information

Top 3 Considerations When Building Business Continuity and Disaster Recovery Service Offerings

Top 3 Considerations When Building Business Continuity and Disaster Recovery Service Offerings WHITE PAPER: Building Business Continuity and Disaster Recovery Services Top 3 Considerations When Building Business Continuity and Disaster Recovery Service Offerings Bennett Klein DATA MANAGEMENT CUSTOMER

More information

Technology Partner Program

Technology Partner Program Technology Partner Program Partnering For Success Technology partnerships are critical to the ability of to deliver world-class solutions to customers. understands the challenges customers face in aligning

More information

PRODUCT SHEET: CA Arcot Cloud Services Data Centers CA Arcot cloud services data centers. True multi-tenancy and scalability

PRODUCT SHEET: CA Arcot Cloud Services Data Centers CA Arcot cloud services data centers. True multi-tenancy and scalability PRODUCT SHEET: CA Arcot Cloud Services Data Centers CA Arcot cloud services data centers Delivering consistent quality of service, scalability and service level assurance When it comes to cloud-based online

More information

CA Automation Suite for Data Centers

CA Automation Suite for Data Centers PRODUCT SHEET CA Automation Suite for Data Centers agility made possible Technology has outpaced the ability to manage it manually in every large enterprise and many smaller ones. Failure to build and

More information

How Can I Deliver Innovative Customer Services Across Increasingly Complex, Converged Infrastructure With Less Management Effort And Lower Cost?

How Can I Deliver Innovative Customer Services Across Increasingly Complex, Converged Infrastructure With Less Management Effort And Lower Cost? solution brief September 2012 How Can I Deliver Innovative Customer Services Across Increasingly Complex, Converged Infrastructure With Less Management Effort And Lower Cost? Converged Infrastructure Management

More information

SOLUTION BRIEF CA Cloud Compass how do I know which applications and services to move to private, public and hybrid cloud? agility made possible

SOLUTION BRIEF CA Cloud Compass how do I know which applications and services to move to private, public and hybrid cloud? agility made possible SOLUTION BRIEF CA Cloud Compass how do I know which applications and services to move to private, public and hybrid cloud? agility made possible You don t. But you can get complete visibility to the cloud

More information

can I consolidate vendors, align performance with company objectives and build trusted relationships?

can I consolidate vendors, align performance with company objectives and build trusted relationships? SOLUTION BRIEF Vendor Performance Management can I consolidate vendors, align performance with company objectives and build trusted relationships? agility made possible CA Business Service Insight helps

More information

SOLUTION BRIEF BIG DATA MANAGEMENT. How Can You Streamline Big Data Management?

SOLUTION BRIEF BIG DATA MANAGEMENT. How Can You Streamline Big Data Management? SOLUTION BRIEF BIG DATA MANAGEMENT How Can You Streamline Big Data Management? Today, organizations are capitalizing on the promises of big data analytics to innovate and solve problems faster. Big Data

More information

University of Texas at Brownsville and Texas Southmost College protects email data and enables 15-minute disaster recovery.

University of Texas at Brownsville and Texas Southmost College protects email data and enables 15-minute disaster recovery. TECHNOLOGY BRIEF: REAL-TIME DATA REPLICATION IN A VIRTUAL ENVIRONMENT University of Texas at Brownsville and Texas Southmost College protects email data and enables 15-minute disaster recovery. Table of

More information

Centris optimises user support with integrated service desk

Centris optimises user support with integrated service desk CUSTOMER SUCCESS STORY Centris optimises user support with integrated service desk CUSTOMER PROFILE Industry: IT services Company: Centris AG, Solothurn, Switzerland Revenue: 2008 sales: 46.7M SFR Employees:

More information

Sallie Mae slashes change management costs and complexity with CA SCM

Sallie Mae slashes change management costs and complexity with CA SCM CUSTOMER SUCCESS STORY Sallie Mae slashes change management costs and complexity with CA SCM CUSTOMER PROFILE Industry: Financial services Company: Sallie Mae Customers: 23 million Student loan portfolio:

More information

CA Workload Automation CA 7 Edition r11.3

CA Workload Automation CA 7 Edition r11.3 PRODUCT SHEET CA Workload Automation CA 7 Edition CA Workload Automation CA 7 Edition r11.3 CA Workload Automation CA 7 Edition is a single-engine enterprisewide workload automation solution that allows

More information

Robeco improves control with CA Clarity PPM On Demand

Robeco improves control with CA Clarity PPM On Demand Customer success story Robeco improves control with CA Clarity PPM On Demand Customer profile Industry: Financial services Company: Robeco Managed assets: 135 billion (2009) Employees: : 1,500 Business

More information

CA Clarity PPM. Overview. Benefits. agility made possible

CA Clarity PPM. Overview. Benefits. agility made possible PRODUCT SHEET CA Clarity PPM agility made possible CA Clarity Project & Portfolio Management (CA Clarity PPM) helps you innovate with agility, transform your portfolio with confidence, and sustain the

More information

How Can Central IT Use Cloud Technologies to Revolutionize Remote Store Operation?

How Can Central IT Use Cloud Technologies to Revolutionize Remote Store Operation? SOLUTION BRIEF CA APPLOGIC CLOUD PLATFORM FOR ENTERPRISE How Can Central IT Use Cloud Technologies to Revolutionize Remote Store Operation? agility made possible CA AppLogic combines applications, virtual

More information

An Enterprise Architect s Guide to API Integration for ESB and SOA

An Enterprise Architect s Guide to API Integration for ESB and SOA An Enterprise Architect s Guide to API Integration for ESB and SOA The New Digital Imperative While some are still adjusting to the idea, you re well aware that we re living in an application economy.

More information

Sicredi improves data center monitoring with CA Data Center Infrastructure Management

Sicredi improves data center monitoring with CA Data Center Infrastructure Management CUSTOMER SUCCESS STORY Sicredi improves data center monitoring with CA Data Center Infrastructure Management CLIENT PROFILE Industry: Financial Services Company: Sicredi Staff: 12,000-plus BUSINESS Sicredi

More information

accelerating time to value in Microsoft Hyper-V environments

accelerating time to value in Microsoft Hyper-V environments SOLUTION BRIEF accelerating time to value in Microsoft Hyper-V environments 01 CA Technologies 30-year partnership with Microsoft uniquely positions us to help you exceed your Microsoft virtual and cloud

More information

KASIKORNBANK eliminates nearly 30,000 helpdesk calls a year with automated identity management

KASIKORNBANK eliminates nearly 30,000 helpdesk calls a year with automated identity management CUSTOMER SUCCESS STORY KASIKORNBANK eliminates nearly 30,000 helpdesk calls a year with automated identity management CUSTOMER PROFILE Industry: Financial services Company: KASIKORNBANK Employees: 16,193

More information

Finansbank enhances competitive advantage with greater control of 500 IT projects

Finansbank enhances competitive advantage with greater control of 500 IT projects CUSTOMER SUCCESS STORY Finansbank enhances competitive advantage with greater control of 500 IT projects CUSTOMER PROFILE Industry: Financial services Company: Finansbank/IBTech Profit: 344 mio TRL (230

More information

Leveraging the Cloud for Data Protection and Disaster Recovery

Leveraging the Cloud for Data Protection and Disaster Recovery WHITE PAPER: Leveraging the Cloud for Data Protection and Disaster Recovery Leveraging the Cloud for Data Protection and Disaster Recovery Bennett Klein DATA MANAGEMENT CUSTOMER SOLUTIONS MARCH 2012 Table

More information

Can you simplify the buying and managing of services for your customers?

Can you simplify the buying and managing of services for your customers? cloud luminaries Can you simplify the buying and managing of services for your customers? We enable IT on demand and provide a very easy way to buy all kinds of products and services from servers, storage,

More information

how can you shift from managing technology to driving new and innovative business services?

how can you shift from managing technology to driving new and innovative business services? SOLUTION BRIEF Portfolio Transformation: Make Smart Portfolio Decisions how can you shift from managing technology to driving new and innovative business services? agility made possible Service Portfolio

More information

agility made possible

agility made possible SOLUTION BRIEF CA Private Cloud Accelerator for Vblock Platforms how quickly can your private cloud support the increasing demand for business services and accelerate time-to-value for your Vblock platforms

More information

protect your assets. control your spending

protect your assets. control your spending protect your assets. control your spending A European poll on IT asset management practices, commissioned by CA Technologies and conducted at the European Gartner Procurement, Financial and Asset Management

More information

Deployment Options for Microsoft Hyper-V Server

Deployment Options for Microsoft Hyper-V Server CA ARCserve Replication and CA ARCserve High Availability r16 CA ARCserve Replication and CA ARCserve High Availability Deployment Options for Microsoft Hyper-V Server TYPICALLY, IT COST REDUCTION INITIATIVES

More information

CA Business Service Insight

CA Business Service Insight DATA SHEET CA Business Service Insight With CA Business Service Insight, you can know what services are being used within your business, improve service performance while helping to reduce operating costs,

More information

Next-Generation Mainframe Management Summary

Next-Generation Mainframe Management Summary STRATEGY PAPER Next-Generation Mainframe Management Next-Generation Mainframe Management Summary Mainstreaming the mainframe for enterprise IT product direction David Hodgson CA Technologies, Mainframe

More information

Transforming IT Processes and Culture to Assure Service Quality and Improve IT Operational Efficiency

Transforming IT Processes and Culture to Assure Service Quality and Improve IT Operational Efficiency EXECUTIVE BRIEF Service Operations Management November 2011 Transforming IT Processes and Culture to Assure Service Quality and Improve IT Operational Efficiency agility made possible David Hayward Sr.

More information

CA SiteMinder SSO Agents for ERP Systems

CA SiteMinder SSO Agents for ERP Systems PRODUCT SHEET: CA SITEMINDER SSO AGENTS FOR ERP SYSTEMS CA SiteMinder SSO Agents for ERP Systems CA SiteMinder SSO Agents for ERP Systems help organizations minimize sign-on requirements and increase security

More information

CA Service Desk Manager - Mobile Enabler 2.0

CA Service Desk Manager - Mobile Enabler 2.0 This Document is aimed at providing information about the (CA SDM) Mobile Enabler and mobile capabilities that is typically not available in the product documentation. This is a living document and will

More information

CA Scheduler Job Management r11

CA Scheduler Job Management r11 PRODUCT SHEET CA Scheduler Job Management CA Scheduler Job Management r11 CA Scheduler Job Management r11 (CA Scheduler JM), part of the Job Management solution from CA Technologies, is a premier z/oscentric

More information

agility made possible

agility made possible SOLUTION BRIEF Flexibility and Choices in Infrastructure Management can IT live up to business expectations with soaring infrastructure complexity and challenging resource constraints? agility made possible

More information

The Future of Workload Automation in the Application Economy

The Future of Workload Automation in the Application Economy The Future of Workload Automation in the Application Economy Success Requires Agility in the Application Economy The link between data center operations and business agility has never been stronger. If

More information

agility made possible

agility made possible SOLUTION BRIEF ConfigXpress Utility in CA IdentityMinder can my identity management solution quickly adapt to changing business requirements and processes? agility made possible With the ConfigXpress tool

More information

Helping MSPs protect Data Center resources

Helping MSPs protect Data Center resources Helping MSPs protect Data Center resources Due to shrinking IT staffing and budgets, many IT organizations are turning to Service Providers for hosting of business-critical systems and applications (i.e.

More information

Grants Management for CA Clarity PPM gives you the confidence to choose the RIGHT applicants, make the RIGHT decisions, award the RIGHT funds, and to

Grants Management for CA Clarity PPM gives you the confidence to choose the RIGHT applicants, make the RIGHT decisions, award the RIGHT funds, and to SOLUTION BRIEF: Grants Management for CA Clarity PPM March 2011 Can you manage the lifecycle of grants, reduce unwanted paperwork, and track the performance of awarded funds? you can Grants Management

More information

Authentication Strategy: Balancing Security and Convenience

Authentication Strategy: Balancing Security and Convenience Authentication Strategy: Balancing Security and Convenience Today s Identity and Access Security Strategies Are Being Driven by Two Critical Imperatives: Enable business growth by: Quickly deploying new

More information

agility made possible

agility made possible SOLUTION BRIEF Converged Infrastructure Management from CA Technologies how can I deliver innovative customer services across increasingly complex, converged infrastructure with less management effort

More information

identity as the new perimeter: securely embracing cloud, mobile and social media agility made possible

identity as the new perimeter: securely embracing cloud, mobile and social media agility made possible identity as the new perimeter: securely embracing cloud, mobile and social media agility made possible IT transformation and evolving identities A number of technology trends, including cloud, mobility,

More information

CA Cloud Service Delivery Platform

CA Cloud Service Delivery Platform CA Cloud Service Delivery Platform Customer Onboarding Version 01.0.00 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the

More information

agility made possible

agility made possible SOLUTION BRIEF CA Mainframe Suite for IBM Rational Development and Test Environment for System z do you want to run your mainframe software from CA Technologies on IBM Rational Development and Test Environment

More information

CA Gen Version 8.5 Incremental Release 1

CA Gen Version 8.5 Incremental Release 1 CA Gen Version 8.5 Incremental Release 1 At a Glance The first incremental enhancement for CA Gen 8.5 rolls up several Agile Features released subsequent to the initial release of CA Gen 8.5 and introduces

More information

Data Governance Tips & Advice

Data Governance Tips & Advice Data Governance Tips & Advice Building and Strengthening a Data Governance Program Tim Patnode Datasource Consulting March 19, 2015 DG02 Presenter Bio Tim Patnode has an extensive background in Business

More information

Orchestrate IT Process with an Integrated Workflow Management

Orchestrate IT Process with an Integrated Workflow Management Orchestrate IT Process with an Integrated Workflow Management Table of Contents Introduction...3 What is Workload Automation?...4 Workflow...4 Workload...5 Combining Workflow and Workload...5 CA Workload

More information

CA Compliance Manager for z/os

CA Compliance Manager for z/os PRODUCT SHEET CA Compliance Manager for z/os CA Compliance Manager for z/os CA Compliance Manager for z/os (CA Compliance Manager) provides your organization with a single source for real-time, compliancerelated

More information

Stefanini Helps Customers Achieve Cost Avoidance Savings with CA Service Desk Manager

Stefanini Helps Customers Achieve Cost Avoidance Savings with CA Service Desk Manager CUSTOMER SUCCESS STORY July 2013 Stefanini Helps Customers Achieve Cost Avoidance Savings with CA Service Desk Manager CLIENT PROFILE Industry: IT Services Company: Stefanini Employees: 17,000 Revenue:

More information

can you differentiate with cloud? you can

can you differentiate with cloud? you can cloud accelerators can you differentiate with cloud? you can We ve transitioned customers from classical infrastructure to a fully virtualized infrastructure with CA AppLogic across both large and small

More information

CA Workload Automation

CA Workload Automation PRODUCT SHEET: CA Workload Automation CA Workload Automation Improve the availability of critical IT workload processes and schedules enterprise-wide by leveraging real-time IT automation, embedded workflow,

More information