When It Needs to Get Done at 2 a.m., That s when you can rely on CA Workload Automation

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1 When It Needs to Get Done at 2 a.m., That s when you can rely on CA Workload Automation 1

2 Your Workload Management Has Reached a Tipping Point YOUR ORGANIZATION HAS A SIMPLE DIRECTIVE: Provide the best possible customer experience. Yet, your workload management and job scheduling processes are no longer set up to consistently help you deliver this. Why is this happening? The fact is, you re dealing with both larger and more complex volumes of workloads than ever before due to: The shift to an application economy, where you need to continually innovate and develop and deploy new apps and services Big data and analytics initiatives, with an estimated 75% of apps being built for today s mobile, social and cloud platforms considered data-intensive 1 Let s look more closely at your specific challenges and how CA Workload Automation can help you reduce complexity and balance growing workload demands. With more data, apps and services producing more workloads and interdependencies, homegrown and open source schedulers create inefficient, flawed processes that simply crack under the strain. You can avoid those middle-of-the-night breakdowns in workload processing when you employ CA Workload Automation. 1 IDC White Paper, sponsored by CA Technologies, Workload Automation Emerges as Business Innovation Engine in the Era of Cloud, Big Data, and DevOps, April

3 IDC on Workload Automation Sophisticated workload automation solutions will be critical to support the rapid transformation of applications and services in the application economy. CA Technologies offers customers an increasingly streamlined, integrated and application-aware set of workload automation solutions. IDC White Paper, sponsored by CA Technologies, Workload Automation Emerges as Business Innovation Engine in the Era of Cloud, Big Data, and DevOps, April

4 Workload Challenges Across Your Operations At any given moment, countless customers are making transactions that invoke multiple related queries, transactions and exchanges from booking airline tickets to buying new mobile devices to withdrawing funds from their local banks. And all depend on highly available workload processing night and day. Likewise, your organization is operating in an environment where anything less than a real-time response can negatively impact the business and decrease customer satisfaction. You re responsible for keeping things running smoothly, but numerous pressures and concerns don t make it easy: The need to support increasing-volumes of complex, businesscritical workloads across multiple applications and platforms Limited visibility into the cause of problems, leading to delayed problem resolution and potential downtime Difficulty delivering more apps and services with a budget and staff that is not growing in kind An inability to easily see how to achieve greater efficiencies and cost savings Executives participating in a recent survey identified the following as their TOP WORKLOAD PROCESSING-RELATED CONCERNS: 2 Workloads have become very complex. It takes time to pinpoint errors. Developers and support staff spend too much time manually writing and maintaining scripts. You need to find a way to efficiently process and manage workloads to optimize resources, improve decision making and promote business continuity, even as your business grows. 2 Pulse Report: Best Practices in Workload Automation, Gatepoint Research, August

5 Job schedulers are responsible for creating and maintaining job definitions, schedules and job streams. They promote jobs into production, send events to jobs and resolve issues that are not working properly. And all goes well, until it doesn t. Workload Challenges for Job Schedulers Just handling the burden of workload growth and the need for 24/7/365 access to apps demands significant effort from your team. But imagine if your organization has also acquired another business, which requires integrated job scheduling across companies and introduces new cloud, ERP and other platforms into the mix. Your job schedulers will be put to the test meeting these combined requirements. Meanwhile, your SLAs will be equally at risk due to ongoing team limitations: Excessive time spent manually scripting and hardcoding workload rules into applications to enable cross-organization, integrated job flows Difficultly performing batch scheduling and automation when related functions are not integrated with other tools No end-to-end view of processes across platforms, preventing efficient workload placement and management, as well as rapid problem detection and resolution The unintended outcome? Job schedulers who become more skilled at burning the midnight oil than achieving higher levels of service and productivity. Old-School Manual Workload Scheduling Consumes Resources 3 Over 1/3 OF ORGS CURRENTLY USE 6 OR MORE FULL-TIME PROFESSIONALS TO SCHEDULE WORKLOADS MANUALLY 11% USE 16 OR MORE FULL TIME RESOURCES 3 Pulse Report: Best Practices in Workload Automation, Gatepoint Research, August

6 Gain Confidence in Workload Management Getting ahead in the application economy is possible when you evolve outdated strategies for batch processing and job scheduling to advanced, more efficient workload automation. And CA Workload Automation is there to help as your organization reaches enterprise-scale workload processing requirements. This includes providing concrete ways to deliver business value, as well as boosting operational performance. But before we go into details, see how CA Workload Automation has made a true difference in our customers IT environments. CA Workload Automation is robust, flexible and easy to use. It enables us to have lights-out automation, even in a complex environment. With CA Workload Automation, I say set it and forget it. 4 There was a time we had no cycles left to meet our demands and CA Workload Automation improved the performance and runtime of batch processing. 5 CA Workload Automation has allowed us to build flexible and customized processing flows for our hundreds of clients that optimize overnight processing. This allows our customers to have their data ready for the next business day. 6 4 TechValidate, TVID: A TechValidate, TVID: 5F TechValidate, TVID: 74C-F75-3C7 6

7 Deliver Business Value Through CA Workload Automation Your business value soars when you can sustain a reputation for prompt and reliable customer service. CA Workload Automation gives you an effective way to elevate your customer experience by: Improving service delivery through a business-driven approach Align your operations with SLAs by managing all production workloads according to business policies and priorities. With centralized visualization and control across your enterprise, you ll find it easier to understand and manage multi-platform workload interdependencies, as well as provide a real-time, compliant response to business events. Increasing staff productivity with advanced built-in automation capabilities Free your staff to focus on higher-level, value-add projects. By eliminating manual efforts to enable workload automation, maintain code and recover data, you ll reduce potentially costly errors and business disruptions. What s more, you ll be able to redirect critically needed resources to support innovation. Reducing costs and complexity through ease of deployment and management From a single, fault-tolerant server, enable flexible scheduling and management of interdependent workloads across all processing platforms physical, virtualized and cloud. Through this simplified approach, you ll be positioned to increase IT efficiency and accelerate your return on investment. Get It Right The First Time CA Workload Automation helps us manage complex job streams in an effective way that reduces errors and re-runs. This allows us to meet our batch SLA requirements. 7 MEDIUM-ENTERPRISE INSURANCE COMPANY 7 TechValidate: TVID: BCB-C2D-DD4 7

8 Automate Job Scheduling to Boost Operational Performance With greater automation it not only takes the team less time to administer schedules, but we also have fewer problems as manual errors have been eliminated. By automating job scheduling and giving your staff a central point of control, CA Workload Automation helps improve the coordination and prioritization of workload processes. The result is enhanced operational performance, which better equips your organization to meet the challenges of growth and new workload requirements. SPECIFICALLY, CA WORKLOAD AUTOMATION IS DESIGNED TO: Support new workloads more easily through seamless app integration, which allows new apps and services to be executed in sync with workflows running in the rest of the enterprise Simplify complex workload management by utilizing multi-platform scheduling to manage workloads Visualize a business process end-to-end across platforms and understand the business impact of errors Accelerate problem resolution through advanced analysis, simulation and visualization Deliver on SLAs through dynamic workload placement and management, and by reducing mean time to repair (MTTR) THE RESULTS ARE IN: A leading global life insurance provider, Hanwha Life Insurance replaced basic job scheduling capabilities with CA Workload Automation to manage 8,000 jobs. The effort proved successful: Hanwha Life Insurance spokesperson Faster processing of insurance data Lower costs through greater efficiency The ability to safeguard both accounting systems and data availability 8

9 Overcome Cron Limitations With Enterprise Workload Automation Cron may be reliable and scalable enough for low-volume, simple job scheduling. But when workload volume or complexity increases, the exponential increase in manual effort to cope with this situation reveals its shortcomings. You ll be primed to address the demands of the application economy when you switch from Cron time-based scheduling to CA Workload Automation to manage growing enterprise workloads. AMONG OTHER CAPABILITIES, CA WORKLOAD AUTOMATION: Cron Departure Brings Success Using Cron, a retailer running between 10,000 to 25,000 jobs daily struggled to meet SLAs for mission-critical workloads. All that and more changed after implementing CA Workload Automation. Supports dynamic, event-driven scheduling of complex job streams. Cron s static, time-based scheduling falls short by not accounting for the effect of other jobs and systems on overall application processing. Schedules complex job streams that map to business apps, with visibility to take corrective actions. This is an important improvement over Cron, which offers no correlation among jobs or the ability to alter process flows based on interdependencies. The resulting potential for process failures can negatively impact business apps. Allows for workflow simulation, alerting and automatic restart. Cron typically requires manual intervention to resolve processing problems and recovery issues. This approach increases the risk of errors and delays that can impact business functions. Provides a single, role-based GUI to monitor and control all aspects of scheduled workloads. By contrast, Cron provides no centralized monitoring or control, requiring resourceintensive access to multiple machines to perform workload management. 80%-100% IMPROVEMENT IN SLAs AND STAFF PRODUCTIVITY 60%-80% DECREASE IN JOB FAILURES AND BATCH PROCESSING TIME 9

10 Uncover the Value of CA Workload Automation To help you better assess the value of implementing CA Workload Automation, we can work with you to create a custom ROI Business Case that quantifies the potential benefits it can bring to your business. Consider the possibilities: AREA OF SAVINGS IMPACT RANGE Incremental Revenue Gain from Increased Revenue-Generating Applications Availability Improved IT Staff Productivity Improvements (Defining, Monitoring, and Administration) % 40-50% Improved Productivity for Business End Users per Workload Automation % Reduced Application Development Costs for Custom Workload Requirements % Reduction in Costs for Replaced Software Maintenance Renewals % Reduced Compliance Costs Enabled by More Complete Audit Trail Information % Incremental Availability of Processing MIPS as a Result of Better Use of CPU Resources (Mainframe Environments) % 82% OF CUSTOMERS CHOSE CA WORKLOAD AUTOMATION BECAUSE IT DEMONSTRATED BETTER OVERALL ROI. Source: TechValidate, TVID F49-B1B-172 Reduction in New Server Purchases (Distributed Environments) 60-70% The impact ranges shown above are estimations derived from the analysis of benchmark data which is a composite of data derived from industry analyst published information, interviews with subject matter experts and experiential data from prior projective analyses with CA Technologies customers. These values are not a guarantee of achievable results and will vary depending upon your current infrastructure, people and processes, as well as the appropriate, effective implementation, adoption, and use of the CA Technologies solution. 10

11 CA Workload Automation Because the Middle of the Night is for Sleeping You ll rest easier when you know that your workloads are running as they should at any time of day, even at 2 a.m. Learn how you can achieve more effective and reliable workload management and get a good night s sleep. Learn more at: CA Technologies (NASDAQ: CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business, in every industry. From planning to development to management and security, CA is working with companies worldwide to change the way we live, transact and communicate across mobile, private and public cloud, distributed and mainframe environments. Learn more at ca.com. CA All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. This document is for your informational purposes only and CA assumes no responsibility for the accuracy or completeness of the information contained herein. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or noninfringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill or lost data, even if CA is expressly advised in advance of the possibility of such damages. Some information in this publication is based upon CA s experiences with the referenced software product in a variety of development and customer environments. Past performance of the software product in such development and customer environments is not indicative of the future performance of such software product in identical, similar or different environments. CA does not warrant that the software product will operate as specifically set forth in this publication. CA will support the referenced product only in accordance with (i) the documentation and specifications provided with the referenced product, and (ii) CA s then-current maintenance and support policy for the referenced product. CS

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