from BIG DATA to BIG IMPACT

Transcription

1 from BIG DATA to BIG IMPACT dashboard in a day Sarah 15th September 2015

2 What to expect Great speakers & industry experts Networking Lunch and learn BI demo Microsoft band give away Successful SharePoint Delivered Fast

3 Stuff you need to know In case of fire Facilities Evaluation form Successful SharePoint Delivered Fast

4 Agenda Time Agenda Speaker Job Title Organisation Registration Opens Welcome and Keynote Simon Hudson Co-Founder & Director Cloud The big impact we are making to realise our BI vision Paul Morris Head of Business Intelligence RLBUHT Refreshments and Networking Break Our BI Vision Cain Cookson Business Development Cloud Getting BI right Tom Zglobicki Lunch and Networking Lunch Partner Business Intelligence, Systems and Delivery SE CSU Meson BI demo Sam Codman Business Development Cloud Making machines think Ric Howe Partner Technology Strategist Microsoft Looking after your big data Graham Bennett Co-Founder & Director Insource Licence to BI Lee Latham And the winner is Microsoft band prize give away Successful SharePoint Delivered Fast Licensing Business manager, Public Sector Softcat Sarah Williams Business Development Cloud2

5 Simon Hudson Co-Founder & Director Cloud2 Welcome and keynote Successful SharePoint Delivered Fast

6 PerformancePoint Successful SharePoint Delivered Fast

7 Business Objects Successful SharePoint Delivered Fast

8 Meson Successful SharePoint Delivered Fast

10 Excel Successful SharePoint Delivered Fast

11 Qlikview Successful SharePoint Delivered Fast

12 Reporting Services Successful SharePoint Delivered Fast

15 Cognos Successful SharePoint Delivered Fast

17 Successful SharePoint Delivered Fast

18 Paul Morris Head of Business Intelligence Royal Liverpool and Broadgreen University Hospital Trust The big impact we are making to realise our BI Vision Successful SharePoint Delivered Fast

19 Realising our BI Vision The Big Impact Paul Morris Head of Business Intelligence The Royal Liverpool and Broadgreen University Hospitals NHS Trust

20 Introduction to Liverpool 2 site Trust (RLH & BGH) Population 1.5m Major teaching and research Trust City centre location 6,000+ staff New hospital from 2017

21 The Vision Deliver a comprehensive analytical platform to support improved decision making for the health and wellbeing of the population

22 The Strategy Establish a culture of information consumption across the Trust Increase use of information for decision making Develop a single portal for access to information Deliver self-service BI Overhaul our information processing, analytical and delivery capabilities Enhance/expand data quality services Stop churning; start analysing Focus on advanced analytics

23 Where we were

24 BI Maturity

25 Tools / Process Data Warehouse Data processing Querying Analysing Data presentation Distribution

26 BI Audit Audit undertaken by Cloud 2 Comprehensive and rapid Clear recommendations aligned to our strategy

27 Where we are

28 The Journey So Far Established a dedicated BI development team Upskilled the existing Information and analytical staff Implemented dedicated BI infrastructure Multiple clinical and corporate systems now feed data warehouse Deployed a single portal for accessing information with selfservice BI Information processing and delivery is automated for majority of reports Started to establish a culture of information consumption across the Trust Up-to-date information is now used for decision making Starting to focus on advanced analytics

29 BI Tools / Automated Processes Extract, Transform & Load (ETL) Data processing & querying Modelling Analysing Data presentation Distribution

30 Coeus Common unified platform for all reporting requirements Incorporates structured data from all appropriate patient, clinical and corporate systems Easy to use environment Key information immediately presented Self-service BI

31 Report Examples Reporting Services Power View

32 BI Maturity

33 Tangible Difference Queries take minutes not hours; Data processing automatically runs overnight each day; Reports are refreshed overnight; Structured multi-dimensional and tabular data models; Improved performance against national standards; Patient focussed reporting; Reports available from the moment a user logs in; Reports available through Coeus; Consolidated Clinical and Corporate data reporting; Average of 75 hits per day; Interactive reports with drill through capability; Almost 700 unique users in July 2015; PTLs refreshed automatically twice a day;

34 Demonstration NO WI-FI???

35 Next Steps Continue to change the culture Collaboration Embedded selfservice BI Mobile BI and mobile collaboration Establish a BICC with virtual elements i.e. IG Predictive Analytics i.e. Big Data; Risk Stratification Continue to integrate more systems into the data warehouse Review system/hardware architecture

36 Questions?

37 Back to Presentation

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50 HOME

51 Refreshments & Networking (30 min break) Successful SharePoint Delivered Fast

52 Cain Cookson Business Development Executive Cloud2 Our BI Vision Successful SharePoint Delivered Fast

53 Successful SharePoint Delivered Fast

54 The problems we face How can I make insightful decisions when my data is already out of date? How can I see what I need to worry about at a glance? How do I know which of my reports is correct? How can I view this data in a different way, quickly? Successful SharePoint Delivered Fast

55 What are the answers? A single version of the truth Real-time interactive and interrogateable data in one place Tools and techniques to stop you drowning in data Analysts free to analyse People acting on the insights Successful SharePoint Delivered Fast

56 Our BI vision It s about having one place, with the right information, to allow informed decision making and promote positive change. Deliver a comprehensive analytical platform to support improved decision making for the health and wellbeing of the population Paul Morris Successful SharePoint Delivered Fast

57 Helping you discover the power of intelligent action

58 The 3 pillars of Meson-BI Reporting People Source to Action Successful SharePoint Delivered Fast

59 Ad-Hoc Mandatory Corporate Reporting Finance Clinical HR Operational Successful SharePoint Delivered Fast

60 People Users Execs Analysts IT BI Team Successful SharePoint Delivered Fast

61 Meson-BI Tools and Technology With you every step of the way Source to Action Action SQL Integration Services (SSIS) SQL Database Engine SQL Analysis Services (SSAS) Power Pivot Data Model SSRS Power View Power Pivot SharePoint etc. Power Map Power BI App Meson-BI Audit BI Platform Meson-BI Embed Meson-BI Reports Meson-BI Portal Successful SharePoint Delivered Fast

62 Successful SharePoint Delivered Fast Microsoft + Cloud2

63 Meson-BI 2.0 Successful SharePoint Delivered Fast

64 Meson-BI 2.0 Successful SharePoint Delivered Fast

65 Existing BI and Vision BI Maturity Assessment Meson-BI Audit Team Skills Matrix Technology Evaluation Platform Architecture Recommendations Report BI Options Note SQL 2008 R2 SQL 2012 Multi-Dimensional Cube 1 *7 Tabular Cube 2 *1 *1 Report Builder / SSRS SharePoint 2010 Software Versions SharePoint 2013 Office 2003 Office 2007 Office 2010 Office 2013 Report Builder / SSRS 3 SharePoint 4 *3 *3 *3 *2 *3 SharePoint Power Pivot 5 *7 *11 *7 *11 SharePoint Power View 6 *5 *7 *4 *7 *11 *7 *11 Performance Point 7 *14 Core Excel 8 *8 *13 *8 Excel Power Pivot 9 *8 *12 *13 *8 Excel Power View 10 *6 *6 *8 *8 *6 Excel Power Map 11 *6 *6 *15 *15 *6 Successful SharePoint delivered fast

66 The Key Considerations Platform Data Journey Portal Design, IA Reports & Dashboards Collaboration & Action Team Skills & Processes Technology & Tools Embedding Successful SharePoint Delivered Fast

67 Questions? Successful SharePoint Delivered Fast

68 Tom Zglobicki Partner Business Intelligence, Systems and Delivery South East CSU Getting BI Right Successful SharePoint Delivered Fast

69 + SQL BI Big Data Analytics Getting BI Right Successfully delivering BI programme for your organization

70 + BI is it only a technology? BI usually refers to technologies used to deliver a set of data warehousing and analytical solutions Organisations make significant investments into technical solution that will allow them to analyse data available to them BI programmes frequently run into difficulties and fall short of stakeholders expectations It is notoriously difficult to deliver an enterprise wide BI solution that will fully meet the expectations and cater for all the requirments BI delivery is complex because is not only technology we dealing with

71 + Magic number 3 Delivery of successful BI can be distilled to 3 core ingredients: People Processes Technology Neglect any of those ingredients and you will quickly run into the difficulties.

72 + People Great products and services are always delivered by teams of dedicated and highly motivated people that are prepared to go the proverbial extra mile and BI is no different. Everybody knows this and yet creating great working environment where collaboration, passion and commitment is valued and rewarded is often missing from BI programs objectives. Always start with the team; before a single report is created or a single line of SQL is written make sure that not only you have the right people but you also have a team. Make sure that the team understands the objectives, what we are trying to achieve by implementing a BI solution. Project plans will very often be adjusted or changed to address the changing circumstances but objectives usually remain the same. Team will find it much easier to adapt to the changing circumstances and make the right decisions if they understand and buy into the reason for the BI programme.

73 + People Get the right skills, ensure that you always have leaders in the team that have the right expertise and experience Provide ongoing training and development opportunities Engage with partners and vendors to transfer knowledge and to ensure that your team fully understand the potential of BI technology being implemented and know the roadmap for the technology. If you work with a partner organisation(s) to deliver a BI solution whenever possible create a mix team to bring all the key people together and to ensure that they work toward the common goals

74 + Processes Create standard processes and make sure people know them. Keep things simple and be outcome driven. Process is nothing more than a communication mechanism describing how things should be done in order to achieve a desired outcome. Make sure you put the emphasis on the outcome rather than the how. Adopt best practices and standards, we are fortunate that there is a quite comprehensive set of approaches to most aspects of BI considered across the board to be good practice. Make sure you will adopt those, it will save you time, effort, money and greatly increase chances of BI programe success.

75 + Processes Have a defined development metrology and ensure that team understands and follows it. Again focus on the desired outcomes rather that the how as described in the book. This gives you a common language and framework to work within but don t be afraid to adopt and change it to cater fot to your particular circumstances. Understand wider processes across the organisation and the general culture. This is important as success of BI is multi team and multi department effort and if there is a misalignment of processes and organizational culture clash, the BI programme will most definitely fail

76 + Technology This traditionally has been considered the biggest challenge and that where the most of effort on any BI program is usually focused however those days this is usually the easiest part of any programme. Whether you do simple reporting, complex data mining or real time analytics; a selection of solid technical platforms and technologies exists for your particular needs. It is very rare that you will need to navigate unchartered waters when it comes to BI. When choosing technology ensure that you have right skills available and that there is a ecosystem you can afford to be part of. BI is an expensive business and although all top vendors provide great platforms very often at what initially appears to be affordable prices the costs of ecosystem; partners, consultants, additional licenses and skills available can vary significantly.

77 + Technology Ensure that you don t duplicate functionality, multi-vendor approach is not necessarily bad however duplicated functionality that is implemented in different ways will cost you significant time, effort and money. Having multiple department using separately Tableau, Qlick and Reporting Services is a bad idea. Make sure that solutions are complementary and vendors support the chosen components, the best idea if possible go with end to end with one vendor for the core part of BI stack and then fill the gaps with complementary solutions. Remember simple works best, if a technical solution cannot be explained in simple terms that can be understood by a reasonably technical business person in your organization the chances are you don t need it.

78 + BI Delivery Matrix People Information Governance Data Management Education and Training Support and consultation Vendor and Partner Relationship Proces s Technol ogy

79 + Little things that make big difference Communicate every achievement resulting from the programme to all stakeholders Be agile and deliver in small chunks but frequently Go for the quick wins but do not use them all at once, spread the delivery of those throughout the programme Ensure that with delivery of each component there is a visual aspect to it; a dashboard, a reports, self service capability etc. Gather and publicise good feedback, there is nothing better to encourage adoption than a good feedback from other users.

80 + Go Beyond Dashboard Dashboard is only a beginning, a window into a BI world. Make sure that a delivery of a set of dashboards is only a step one of your BI programme. To truly get return on your investment and harness the full power of your data and BI technologies you need to focus on implementing knowledge driven decisions across your organization and measure the outcomes. This is an iterative process that will ultimately transform your organization and a dashboard is only a beginning. Invest into BI skills across your workforce to ensure that a dashboard is an enabler not an end in itself

81 + QUESTIONS?

82 Lunch and Networking Successful SharePoint Delivered Fast

83 Sam Codman Business Development Executive Cloud2 Lunch and Learn BI Demo Successful SharePoint Delivered Fast

84 Ric Howe Partner Technology Strategist Microsoft Making machines think Successful SharePoint Delivered Fast

85 Glen Burdett Health Care Director Insource Looking after your big data Successful SharePoint Delivered Fast

89 Introduction Insource is a leading provider of Data Management solutions to the Health and Private Sectors. NHS domain expertise - 19 years experience Enabled improvements in 200+ healthcare organisations across the UK Enabling DW Automation in the Private sector Unique Data Management technology and approach Copyright 2013 Insource. All rights reserved

91 Here s the dilemma Data preparation is one of the most difficult and time-consuming challenges facing business users of BI and advanced analytics Gartner, Jan 2015 Copyright 2013 Insource. All rights reserved

94 What s needed Orders Activity Performance Finance Absence Reporting Tool Reporting Tool Reporting Tool Reporting Tool Reporting Tool Data Mart Data Mart Data Mart Data Mart Data Mart Managed & Automated Data Layer. CRM HR Finance. Copyright 2013 Insource. All rights reserved

95 Unified data Layer A secure vault for one of your most valuable business asset Your Data Look at it Count it Measure it See where it came from See where it s going Manage it s usage Manage who has access to it Ensure value is being derived from it Ensure its consistency Be confident that your assets are in the most appropriate currency Copyright 2013 Insource. All rights reserved

98 PAS migrations Migration Should Transparently support issues Be capable of support the any same & multiple change for all consolidating sources in systems source of data Copyright 2013 Insource. All rights reserved

99 A healthcare data solution PAS Source Hand off File/Direct Connection MPI Referral Waiting List IP OP A&E Enterprise Data Processing Engine A single source of all data from the enterprise Analytics CDS RTT Others Copyright 2013 Insource. All rights reserved

100 Joined up data strategy Reporting initiatives are usually approached separately and in isolation of each other during hospital PAS migration planning: Operational reporting continuity Management reporting continuity Statutory returns CDS - Commissioning datasets RTT Referral to Treatment Data quality pre and post migration System usage post migration Changing trends due to migration or genuine change? Copyright 2013 Insource. All rights reserved

101 What is the cost of getting it wrong? Financial penalties RTT Missed performance targets CDS Payment challenges Not paid for actual service provided Patient experience Reputation Reduced patient care Project Significant resource cost Lack of budget control Copyright 2013 Insource. All rights reserved