MULTI-CHANNEL TWO-WAY COMMUNICATION

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "MULTI-CHANNEL TWO-WAY COMMUNICATION"

Transcription

1 MULTI-CHANNEL TWO-WAY COMMUNICATION STEVEN GOLIGHTLY PH.D. DIRECTOR LOS ANGLES COUNTY CHILD SUPPORT SERVICES

2 California Enterprise Customer Service Center In this day and age, why should a person have to call in to an auto-dialer every day or once a week to see if they have an appointment or a payment?

3 San Mateo Call Center Call Center for the month of July 52% of the calls from the CP are inquiries about the status of their case. We could have told them about these statuses without the need to call us.

4 Orange County Call Center Orange County Data for the month of July NCP and CP Data side by side. 63% to 69% of calls are about status type items.

5 Project Goals and Objectives To create a smartphone and tablet hybrid application for Child Support Services To push out status updates to the participants

6 Timeline Pitched to State October 2012 RFC sent to State in November 2012 Design Session held February 2013 State Mobile Solution in May 2013 Stage 1 implemented June 20th

7 Mobile App Initial Design My Account Make Payment Modify My Order News and Alerts Contact Us Estimate Monthly Child Support Child Support Process Resources FAQs

8 State Perspective - Issue Analysis 1. Collaborate with Los Angeles on what the state would need to change in the existing Architecture to achieve a mobile application solution. 2. Identify the California Technology Agency state guidelines and related industry standards regarding mobile solutions. 3. Identify a proposed statewide mobile solution consistent with objective #2. 4. Provide a comparative analysis of the two solutions identified in objective #1 and #3.

9 Mobile Solution Options Mobile solutions have divided into three variations: Native, Web, and Hybrid. For this analysis, the decision focused on what is the best option for DCSS to expend resources on now. Once a solution is implemented, the application can be measured to gauge the benefit it provides to the program participants and enhanced to provide added value.

10 California Solution The California Technology Agency (CTA) recommends developing a mobilized web solution for quick deployment and evaluation of mobile adoption for existing sites. CTA has established guidelines for mobile development and promotes utilization of their Mobilized Web Template In the fall of 2012 the CTA released the fourth version of its mobile template adopted by 41 state agencies.

11 Implementation Step 1 Involves reformatting the web pages for the most commonly accessed information into a mobile friendly, icon based, Android or Apple device format. Improve the user experience for those who come to the Customer Connect website on a mobile device. Roughly half of the people who visit the site are using mobile devices. Touch based navigation and presentation of only the information the mobile customer needs will be a step forward in reducing those calls.

12 Step 1 - Screen Shots

13 Implementation Step 2 Create and deploy a simple mobile application that can be downloaded to the users device and facilitate one touch access to Customer Connect. Eliminate the need for the user to enter the Customer Connect URL into their browser. Able to present child support program information to the user in the application. Updateable as needed.

14 Implementation Step 3 Developing the capability to push payment and appointment information to participants. Largest work effort and the most compelling enhancement. Leverage the recent work done with the e-documents deployment.

15 Dream Step 4 Develop the capability to push case status updates like filing dates, modification status, etc.

16 THANK YOU FOR YOUR TIME

Mobile Banking User Guide

Mobile Banking User Guide Mobile Banking User Guide Enrolling in Mobile Banking Step 1: Log in to online banking. Step 2: Select Options, then select Mobile Settings Step 3: Select to enable web access, select to receive/not receive

More information

The Mobile Chorus: Engaging Audiences on the Go

The Mobile Chorus: Engaging Audiences on the Go The Mobile Chorus: Engaging Audiences on the Go Chorus America 2014 Conference David Dombrosky Chief Marketing Officer InstantEncore.com Presentation available at http://goo.gl/k82kg9 Mobile technology

More information

Predictive Analytics in Action

Predictive Analytics in Action Predictive Analytics in Action Steven Golightly Ph.D. Director Los Angles County Child Support Services Who Are We? Los Angeles County LA County is 24% of the State s child support caseload. Over 1500

More information

ADVISORY & SOFTWARE FOR REAL ESTATE & FACILITY MANAGEMENT

ADVISORY & SOFTWARE FOR REAL ESTATE & FACILITY MANAGEMENT 29/07/2015 mymcs Mobile apps APP INSTALLATION GUIDE 1 Product Map 2 Installation MYMCS MOBILE APP INSTALLATION GUIDE 3 What is an app? An app is a stand-alone file which can be installed on your device.

More information

Magellan. 5 Simple Steps to Finding the Right Mobile Development. 2013 Magellan Holdings, LLC. http://www.magellanllc.com

Magellan. 5 Simple Steps to Finding the Right Mobile Development. 2013 Magellan Holdings, LLC. http://www.magellanllc.com Magellan 5 Simple Steps to Finding the Right Mobile Development Services for Your Business 1 Introduction -1 million smart phones are sold every year. -There are 1.5 billion people on smart phones worldwide.

More information

USING MERAKI FOR IOS DEVICES USER S GUIDE

USING MERAKI FOR IOS DEVICES USER S GUIDE U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A USING MERAKI FOR IOS DEVICES USER S GUIDE APRIL 2015 U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A 2015 UNIVERSITY OF SOUTHERN

More information

Step 1. Step 2. Open your browser and go to https://accounts.bestcare.org and you will be presented a logon screen show below.

Step 1. Step 2. Open your browser and go to https://accounts.bestcare.org and you will be presented a logon screen show below. Manage your two-factor options through the accounts.bestcare.org website. This website is available internally and externally of the organization. Like other services, if you connect while external of

More information

Mobile Application Development Meets the Mainstream

Mobile Application Development Meets the Mainstream Kony Write Once, Run Everywhere Mobile Technology WHITE PAPER August 2012 Mobile Application Development Meets the Mainstream Fragmentation and Chaos Is the New Normal... 3 Content Consumption versus Content

More information

The Landscape of Mobile Apps for Cityworks

The Landscape of Mobile Apps for Cityworks The Landscape of Mobile Apps for Cityworks It s not a one size fits all world February 2015 What We Will Show You Today Your options for taking Cityworks out to field. The mobile options on different size

More information

Engage: Capita s app development and management console

Engage: Capita s app development and management console Engage: Capita s app development and management console Create bespoke apps that pave the way to positive, two-way communication Apps are truly improving engagement with customers Using the Engage platform,

More information

Here s how to choose the right mobile app for you.

Here s how to choose the right mobile app for you. Here s how to choose the right mobile app for you. There is no arguing with statistics. The future of the web is mobile. Tablet shipments are increasing exponentially and within two years consumer broadband

More information

How to Print Using the PrinterOn Hosted Service & FAQs

How to Print Using the PrinterOn Hosted Service & FAQs How to Print Using the PrinterOn Hosted Service & FAQs Version 1.0 February 2013 1. How to Print with PrinterOn... 3 1.1. Email Printing... 3 1.2. Web Portal Printing... 3 1.3. Mobile Apps... 3 1.4. PrintWhere

More information

A Beginners Guide To Responsive, Mobile & Native Websites 2013 Enhance.ie.All Rights Reserved.

A Beginners Guide To Responsive, Mobile & Native Websites 2013 Enhance.ie.All Rights Reserved. A Beginners Guide To Responsive, Mobile & Native Websites 2013 Enhance.ie.All Rights Reserved. 1 The Mobile Web refers to access to the world wide web, i.e. the use of browser-based Internet services,

More information

Mobile Iron User Guide

Mobile Iron User Guide 2015 Mobile Iron User Guide Information technology Sparrow Health System 9/1/2015 Contents...0 Introduction...2 Changes to your Mobile Device...2 Self Service Portal...3 Registering your new device...4

More information

Mobile Apps. Daniel Kirshenbaum, M.D. Gopal Yadavalli, M.D. Problem #1 Procedures

Mobile Apps. Daniel Kirshenbaum, M.D. Gopal Yadavalli, M.D. Problem #1 Procedures Mobile Apps Daniel Kirshenbaum, M.D. Gopal Yadavalli, M.D. Problem #1 Procedures Residents at BMC need better instruction on performing invasive procedures. There was no resource for determining what equipment

More information

Kofax White Paper. Mobile Technology for Advanced AP Automation. Executive Summary

Kofax White Paper. Mobile Technology for Advanced AP Automation. Executive Summary Kofax White Paper Mobile Technology for Advanced AP Automation Executive Summary Mobile devices, including iphones, ipads, and Android devices are an engaging and fast-growing method for enterprise interaction

More information

Leeds City College: Web App Project. By Keith Tellum and Francisco Massanet-Nicolau

Leeds City College: Web App Project. By Keith Tellum and Francisco Massanet-Nicolau Leeds City College: Web App Project By Keith Tellum and Francisco Massanet-Nicolau 1 Outline & goals...3 Measure & project team...4 App screen shot: Moodle...5 App screen shot : staff directory 6 App screen

More information

integrated event services technical styling design digital

integrated event services technical styling design digital integrated event services technical styling design digital 1 Dynamic. Mobile. Event Content. Over 70% of the attendees at your event will have a Smartphone Gartner broaden your scope IStageEvent is an

More information

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication Mobile App Activation Before you can activate the mobile app you must download it. You can have up to

More information

Using the Jive for ios App

Using the Jive for ios App Using the Jive for ios App TOC 2 Contents App Overview...3 System Requirements... 4 Release Notes...5 Which Version Am I Using?... 6 Connecting to Your Community... 11 Getting Started...12 Using Your Inbox...13

More information

Reach parents and students during their college search.

Reach parents and students during their college search. Reach parents and students during their college search. College Tour Guide August 18 and March 16, 2014 Promote your institution of higher learning in the Los Angeles Times College Tour Guide Special Advertising

More information

Take BI Beyond the Desktop! with Oracle BI Mobile App Designer

Take BI Beyond the Desktop! with Oracle BI Mobile App Designer Take BI Beyond the Desktop! with Oracle BI Mobile App Designer Session ID#: 15131 See your BI Everywhere! Prepared by: Jose Esparza Senior Manager, Strategy & Pursuits Centroid REMINDER Check in on the

More information

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Copyright 2012, Oracle and/or its affiliates. All rights reserved. 1 Oracle WebCenter Strategy and Vision Rob Schootman Principal Sales Consultant Oracle Fusion Middleware 2 Insert Information Protection Policy Classification from Slide 13 Let s introduce myself... 3

More information

Work Better Connected. Orange County Convention Center May 5-7, 2015 Orlando, Florida

Work Better Connected. Orange County Convention Center May 5-7, 2015 Orlando, Florida Work Better Connected. Orange County Convention Center May 5-7, 2015 Orlando, Florida Renewing your SAP Enterprise Portal implementation with SAP Fiori launchpad Inbal Sabag Customer Success Expert SAP

More information

The Challenge of Mobile Devices in the Enterprise

The Challenge of Mobile Devices in the Enterprise The Challenge of Mobile Devices in the Enterprise by Joel Isaacson. Copyright 2014 Joel Isaacson joel@ascender.com Mobile in the Enterprise Challenges Mobile platforms are indispensable in the Enterprise.

More information

esarinformation Systems Simplifying your Technology Mobile Applications Development Profile

esarinformation Systems Simplifying your Technology Mobile Applications Development Profile esarinformation Systems Simplifying your Technology Mobile Applications Development Profile Why Mobile Application Custom mobile application with a unique touch is much needed to boost the functions and

More information

How to Use Mobile Print Service via Smart Devices (ios & Android)

How to Use Mobile Print Service via Smart Devices (ios & Android) How to Use Mobile Print Service via Smart Devices (ios & Android) This document will describe in detail how to utilize the San Diego County Library s Mobile Print Service through the PrinterOn native app

More information

Spike Tech Tip: How to use your online, cloud-based tools for Spike

Spike Tech Tip: How to use your online, cloud-based tools for Spike Spike Tech Tip: How to use your online, cloud-based tools for Spike September 30, 2015 Tech Tip: How to use your online, cloud-based tools for Spike ikegps introduced a beta version of its cloud-based

More information

Deploying Management and Security Agents to Mobile Devices. Deploying Mgmt and Security Agents

Deploying Management and Security Agents to Mobile Devices. Deploying Mgmt and Security Agents Deploying Management and Security Agents to Mobile Devices John Engels Principal Product Manager Symantec Scott Jareo Field Enablement Engineering Symantec Agenda 1 Symantec MDM Agent Options 2 Mobile

More information

Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle E-Business Suite: Mobile Strategy & Update Be Informed and Take Action on the Go Jeanne Lowell Vice President, EBS Product Strategy Applications Development Oracle Sept 2014 Safe Harbor Statement

More information

Mobile Marketing How to Get Your Share of $8 Billion in Mobile Bookings

Mobile Marketing How to Get Your Share of $8 Billion in Mobile Bookings INDUSTRY INSIGHT GUIDE Mobile Marketing How to Get Your Share of $8 Billion in Mobile Bookings Inside How to boost direct bookings Why you need a mobile-friendly site Pros & cons of mobile websites Pros

More information

Best Practices in Enterprise Smartphone Development

Best Practices in Enterprise Smartphone Development Best Practices in Enterprise Smartphone Development Rhomobile White Paper This white paper was written by Adam Blum, Founder and CEO of Rhomobile 12/16/2010 Best Practices in Enterprise Smartphone Development

More information

SAIT Mobile Printing Service

SAIT Mobile Printing Service SAIT Polytechnic SAIT Mobile Printing Service Information Systems: Server Operations Revision 1.0 Table of Contents 1.0 Printing Using Apple Devices... 3 1.1 Using a Browser to Print Photos or Webpages...

More information

Mobile Strategy and Design

Mobile Strategy and Design Mobile Strategy and Design A Guide for Publishers December 5, 2011 www.xtenit.com US: 01.877.XTENIT.1 International: 01.212.646.9070 Overview This paper outlines mobile strategies and deployment guidelines

More information

JD Edwards EnterpriseOne Mobile Solutions

JD Edwards EnterpriseOne Mobile Solutions Specialists ORACLE / JD Edwards JD Edwards EnterpriseOne Mobile Solutions 1 Agenda Mobile Computing Smart Phones Oracle ADF Overview Tablets Industrial Mobile Applications Summary 2 Mobile Computing 3

More information

THE WORKFLEX AGENT SUITE MOBILE APP for SMARTPHONES. Self-Service, Self-Scheduling Anytime, Anywhere

THE WORKFLEX AGENT SUITE MOBILE APP for SMARTPHONES. Self-Service, Self-Scheduling Anytime, Anywhere THE WORKFLEX AGENT SUITE MOBILE APP for SMARTPHONES Self-Service, Self-Scheduling Anytime, Anywhere Introduction The Workflex Agent Suite mobile app was developed to provide maximum scheduling empowerment

More information

ON24 MOBILE WEBCASTING USER GUIDE AND FAQ FEBRUARY 2015

ON24 MOBILE WEBCASTING USER GUIDE AND FAQ FEBRUARY 2015 FEBRUARY 2015 MOBILE ATTENDEE GUIDE ON24 s Mobile Webcasting console allows you to bring your webcast directly to your audience, regardless of location. Users on mobile devices can register, attend, and

More information

How Simple Is It To Develop a Mobile App? Uma Sudhan OpenEdge Developer 7 th Oct 2013

How Simple Is It To Develop a Mobile App? Uma Sudhan OpenEdge Developer 7 th Oct 2013 How Simple Is It To Develop a Mobile App? Uma Sudhan OpenEdge Developer 7 th Oct 2013 Agenda What a mobile app is, and why is it so important? Challenges in mobile app development Progress Developer Studio

More information

Patrick Desbrow VP, Engineering patrick.desbrow@crownpeak.com

Patrick Desbrow VP, Engineering patrick.desbrow@crownpeak.com Denise Duncan Director of Enablement Services denise.duncan@crownpeak.com Patrick Desbrow VP, Engineering patrick.desbrow@crownpeak.com David Anthony UI/UX Designer david.anthony@crownpeak.com 2 CROWNPEAK

More information

Downloading Electro Scan Smartphone App From Google Play* * Previously known as The Android Market

Downloading Electro Scan Smartphone App From Google Play* * Previously known as The Android Market Downloading Electro Scan Smartphone App From Google Play* * Previously known as The Android Market Hello and Welcome to Electro Scan s Next Generation in Leak Detection Before you begin, please make sure

More information

SYST35300 Hybrid Mobile Application Development

SYST35300 Hybrid Mobile Application Development SYST35300 Hybrid Mobile Application Development Native, Web and Hybrid applications Hybrid Applications: Frameworks Native, Web and Hybrid Applications Mobile application development is the process by

More information

Email Marketing your App!

Email Marketing your App! Email Marketing your App! Enclosed are 2 client and 2 potential client emails >>> www.myfirmsapp.co.uk ios & Android compatiable Client email One Plain Text email to send to customers This is designed

More information

Enterpise Mobility Lexicon & Terminology

Enterpise Mobility Lexicon & Terminology 1 Enterpise Mobility Lexicon & Terminology www.openratio.com By Rabih Kanaan 1 Amazon SNS Amazon Simple Notification Service (SNS) is a push messaging service that makes it simple & cost-effective to push

More information

B&SC Office 365 Email

B&SC Office 365 Email B&SC Office 365 Email Microsoft Office 365 In its continuous efforts to provide the highest quality student experience, Bryant & Stratton College is giving students access to a new tool for accessing email.

More information

Enhance Your SAP Portal Experience Using SAP Mobile Documents. Matt Carrier, SAP SESSION CODE: PO358

Enhance Your SAP Portal Experience Using SAP Mobile Documents. Matt Carrier, SAP SESSION CODE: PO358 Enhance Your SAP Portal Experience Using SAP Mobile Documents Matt Carrier, SAP SESSION CODE: PO358 SAP Portal LEARNING POINTS Do I still need a portal? Where is the SAP Portal Portfolio headed? How do

More information

50 shades of Siebel mobile

50 shades of Siebel mobile 50 shades of Siebel mobile Markus Schneeweis ec4u expert consulting AG 1 Agenda Start Part 1 The disruption Part 2 What means mobile? Part 3 Siebel Mobile clash of the generations? Part 4 Our offer 7 Key

More information

Products & Features. For more information. Web/app service to be managed Real Brower. Public. ARGOS PC Probe. Apps. Mobile subscriber network

Products & Features. For more information. Web/app service to be managed Real Brower. Public. ARGOS PC Probe. Apps. Mobile subscriber network Fast We your Compe bsite is titive Edge! Products & Features ARGOS A wried/wireless APM solution that supports mobile website performance/failure management not only for PC websites but also for smart

More information

Build an ArcGIS Online Application

Build an ArcGIS Online Application Build an ArcGIS Online Application Sign into ArcGIS Online for Maryland 1. Open a web browser 2. Go to URL http://maryland.maps.arcgis.com/ 3. Click Sign In in the upper right corner of the web page 4.

More information

Introduction to Mobile Application Management (MAM)

Introduction to Mobile Application Management (MAM) Introduction to Mobile Application Management (MAM) Overview This guide details how your organization can manage mobile applications using AirWatch's Mobile Application Management (MAM) functionality.

More information

Mobile Media Workforce & Employment in California Winter 2012 ICT Educators Conference. January 6, 2012

Mobile Media Workforce & Employment in California Winter 2012 ICT Educators Conference. January 6, 2012 Mobile Media Workforce & Employment in California Winter 2012 ICT Educators Conference January 6, 2012 Today s Presentation About COE Why Mobile Media? Employers Occupations Needs & Challenges Response

More information

Live Maps. for System Center Operations Manager 2007 R2 v6.2.1. Installation Guide

Live Maps. for System Center Operations Manager 2007 R2 v6.2.1. Installation Guide Live Maps for System Center Operations Manager 2007 R2 v6.2.1 Installation Guide CONTENTS Contents... 2 Introduction... 4 About This Guide... 4 Supported Products... 4 Understanding Live Maps... 4 Live

More information

Mobile Apps, Mobile Web, and Other Cool Tools. Thursday, November 9, 2012 3:00pm 4:00pm Michael Hostad and Scott Owczarek

Mobile Apps, Mobile Web, and Other Cool Tools. Thursday, November 9, 2012 3:00pm 4:00pm Michael Hostad and Scott Owczarek Mobile Apps, Mobile Web, and Other Cool Tools Thursday, November 9, 2012 3:00pm 4:00pm Michael Hostad and Scott Owczarek Overview Trends in mobile Different mobile strategies UW-Madison mobile approach

More information

Configuring an ios App Store application

Configuring an ios App Store application Chapter 138 Configuring an ios App Store application You can deploy a free ios mobile application or deploy ios mobile applications purchased in bulk through the Apple Volume Purchase Plan. (You cannot

More information

BI-RADS Atlas 5th Edition e-book Download Instructions (Updated: 12/11/14)

BI-RADS Atlas 5th Edition e-book Download Instructions (Updated: 12/11/14) BI-RADS Atlas 5th Edition e-book Download Instructions (Updated: 12/11/14) Note: These instructions and screenshots are a general guide and may vary with what appears on your device due to differences

More information

Washington State Dental Association s 2015 Pacific Northwest Dental Conference. Presents

Washington State Dental Association s 2015 Pacific Northwest Dental Conference. Presents Washington State Dental Association s 2015 Pacific Northwest Dental Conference Presents Rising Above the Competition: An Online Marketing Roadmap to Increasing Practice Growth and Profitability Rachel

More information

In a browser window, enter the Canvas registration URL: silverlakemustangs.instructure.com

In a browser window, enter the Canvas registration URL: silverlakemustangs.instructure.com How do I sign up for a Canvas account as a Parent? Parents (Observers) can link their Canvas account to their student's account so they can see assignment dues dates, announcements, and other course content.

More information

Adobe Connect and Zoom are web conferencing tools with many features. Google Hangouts and Skype are primarily for voice calling or text chat.

Adobe Connect and Zoom are web conferencing tools with many features. Google Hangouts and Skype are primarily for voice calling or text chat. Group Work Options The group work options listed below can be used during IVC course sessions. Students will have to have a pair of headphones and a microphone for all of these options. Individual groups

More information

Mobile Application Design

Mobile Application Design Mobile Application Design Lecturer/Convenor: Richard Boateng, PhD. Email: richard@pearlrichards.org Office: UGBS RT18 (rooftop) What Matters? Photo Illustrations from Getty Images www.gettyimages.com 1

More information

Celly FAQ. inbox cells people help. celly help. Common Support Questions. celly company. General. celly @ school. policies. About Cells.

Celly FAQ. inbox cells people help. celly help. Common Support Questions. celly company. General. celly @ school. policies. About Cells. Celly FAQ Common Support Questions inbox cells people help How do I change my username? How do I change the phone number on my Celly account? How do I set my password/reset my password? How can I mass

More information

Welcome to Mobile Roadie Pro. mobileroadie.com

Welcome to Mobile Roadie Pro. mobileroadie.com Welcome to Mobile Roadie Pro mobileroadie.com Welcome The purpose of this manual is to aquaint you with the abilities you have as a Pro customer, and the additional enhancements you'll be able to make

More information

Getting Started with VMware Horizon View (Remote Desktop Access)

Getting Started with VMware Horizon View (Remote Desktop Access) Getting Started with VMware Horizon View (Remote Desktop Access) Use The Links Below To Navigate This Document Using VMware Horizon View with Tablet and Smartphone APP or Mobile Web Browser Walk Through

More information

Mac/Windows Firefox 24+ (recommended browser at PSU), Safari 6+, and Chrome 31+ ipad ios 6+ Android tablets Chrome 31+

Mac/Windows Firefox 24+ (recommended browser at PSU), Safari 6+, and Chrome 31+ ipad ios 6+ Android tablets Chrome 31+ Using the PSU Book Where can I find the book for PSU this year? The PSU Book is in an electronic format and is made up of mlearning Guides (mobile Learning Guides, or mlgs). Each PSU course has a guide.

More information

FAQ ICE mobile FAQ February 2014 Page 1

FAQ ICE mobile FAQ February 2014 Page 1 ICE mobile FAQ February 2014 Page 1 I have an existing WebICE ID. How do I start using ICE mobile? On your iphone and ipod touch simply download the ICE mobile application from the Apple App store. For

More information

Implementing Mobile Thin client Architecture For Enterprise Application

Implementing Mobile Thin client Architecture For Enterprise Application Research Paper Implementing Mobile Thin client Architecture For Enterprise Paper ID IJIFR/ V2/ E1/ 037 Page No 131-136 Subject Area Information Technology Key Words JQuery Mobile, JQuery Ajax, REST, JSON

More information

NAS 242 Using AiMaster on Your Mobile Devices

NAS 242 Using AiMaster on Your Mobile Devices NAS 242 Using AiMaster on Your Mobile Devices Learn to use AiMaster on your mobile devices A S U S T O R C O L L E G E COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AiMaster

More information

separate the content technology display or delivery technology

separate the content technology display or delivery technology Good Morning. In the mobile development space, discussions are often focused on whose winning the mobile technology wars how Android has the greater share of the mobile market or how Apple is has the greatest

More information

SYSPRO App Store: Registration Guide

SYSPRO App Store: Registration Guide SYSPRO App Store: Registration Guide SYSPRO App Store Registration Guide 2 Table of Contents What is the SYSPRO App Store?... 3 The SYSPRO App Store URL... 3 Who can use it?... 3 Register as a customer...

More information

Medstar Health Dell Services

Medstar Health Dell Services Medstar Health Dell Services Non Medstar Device Citrix Connectivity Guide October 2012 Sean Kaminski Dell Services System Admin Consultant 1 Table of Contents Overview...3 What is Citrix and why do I need

More information

Tablets: Will They Replace PCs?

Tablets: Will They Replace PCs? Tablets: Will They Replace PCs? By Phil Clarke Research Analyst, Nemertes Research Executive Summary As mobility becomes more prevalent within the enterprise, tablets are becoming crucial tools with specific

More information

NASCIO 2015 State IT Recognition Awards MISSISSIPPI. Mississippi State Department of Health MS Ready Mobile Application

NASCIO 2015 State IT Recognition Awards MISSISSIPPI. Mississippi State Department of Health MS Ready Mobile Application NASCIO 2015 State IT Recognition Awards MISSISSIPPI Mississippi State Department of Health MS Ready Mobile Application Category: Information Communications Technology (ICT) Innovations Project Initiated:

More information

Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Mobile Device Support

Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Mobile Device Support Enterprise Analytics (Also known as Pyramid Analytics or BI Office) Mobile Device Support Mobile Device Support Overview Enterprise Analytics provides mobile support for ios, Android and Windows Phone.

More information

Native v HTML5 An Event Planner s Primer

Native v HTML5 An Event Planner s Primer v HTML5 An Event Planner s Primer If you ve researched mobile apps for your conference, tradeshow or event, you ve probably come across the question or HTML5? Both provide an app experience designed for

More information

Statement of Direction

Statement of Direction Mobile First: Taking Mobile CRM to the Next Level 1 January 2013 Mobile First: Taking Mobile CRM to the Next Level Whitepaper Mobile First: Taking Mobile CRM to the Next Level 2 Table of Contents Notes...

More information

Instructions for field-testing the elena mobile app

Instructions for field-testing the elena mobile app Instructions for field-testing the elena mobile app ***Field testing begins on 1 October and runs through 15 November, 2015*** Instructions on how to download and use the elena mobile phone application

More information

Court Case Management System (CCMS)

Court Case Management System (CCMS) ADMINISTRATIVE OFFICE OF THE COURTS 455 Golden Gate Avenue San Francisco, CA 94102-3688 Tel 415-865-4200 TDD 415-865-4272 Fax 415-865-4205 www.courtinfo.ca.gov FACT SHEET August 2009 Court Case Management

More information

Quick Start Guide Mobile Entrée 4

Quick Start Guide Mobile Entrée 4 Table of Contents Table of Contents... 1 Installation... 2 Obtaining the Installer... 2 Installation Using the Installer... 2 Site Configuration... 2 Feature Activation... 2 Definition of a Mobile Application

More information

Keynote Mobile Web Perspective

Keynote Mobile Web Perspective PRODUCT BROCHURE Keynote Mobile Web Perspective Keynote Mobile Web Perspective lets you ensure a great end-user experience by providing an end-to-end solution for monitoring mobile websites on multiple

More information

Mobile Communicator for Mobile Devices

Mobile Communicator for Mobile Devices Mobile Communicator for Mobile Devices Quick Reference Guide Hosted Voice Customer Resource Center www.earthlinkbusiness.com/hostedvoice 2015 EarthLink. Trademarks are property of their respective owners.

More information

Understanding Responsive Web Design (RWD) & Environment Aware Component Design Version: 2013.11.21

Understanding Responsive Web Design (RWD) & Environment Aware Component Design Version: 2013.11.21 Understanding Responsive Web Design (RWD) & Environment Aware Component Design Version: 2013.11.21 Contents Contents Checklist Planning Responsive Web Design Overview What is responsive design? When should

More information

Send a print job to the Margaret River Library from my home PC, laptop or mobile device

Send a print job to the Margaret River Library from my home PC, laptop or mobile device Send a print job to the Margaret River Library from my home PC, laptop or mobile device Send a print job to the Margaret River Library Print Release station from any internet-connected device, any time,

More information

Mobile Online Banking

Mobile Online Banking Mobile Online Banking User Guide Table of Contents Enrolling Through Traditional Online Banking, pg. 2 Enrolling Using Your Mobile Device, pg. 4 Login Screen, pg. 7 Locations, pg. 7 Mobile Browser View,

More information

Danske Bank - Launch of the first mobile bank app in Denmark

Danske Bank - Launch of the first mobile bank app in Denmark Danske Bank - Launch of the first mobile bank app in Denmark Esben Torpe Jørgensen Danske Bank Group Business Development 04-03-2011 The mobile bank for smartphones iphone-version available in App Store.

More information

EXTENDING ORACLE WEBCENTER TO MOBILE DEVICES: BANNER ENGINEERING SUCCEEDS WITH MOBILE SALES ENABLEMENT

EXTENDING ORACLE WEBCENTER TO MOBILE DEVICES: BANNER ENGINEERING SUCCEEDS WITH MOBILE SALES ENABLEMENT EXTENDING ORACLE WEBCENTER TO MOBILE DEVICES: BANNER ENGINEERING SUCCEEDS WITH MOBILE SALES ENABLEMENT Kellie Christensen, Banner Engineering ABSTRACT This white paper details Banner Engineering successful

More information

Mobile App Testing Guide. Basics of Mobile App Testing

Mobile App Testing Guide. Basics of Mobile App Testing 2015 Mobile App Testing Guide Basics of Mobile App Testing Introduction Technology is on peek, where each and every day we set a new benchmark. Those days are gone when computers were just a machine and

More information

To set up your Android with Good for Enterprise:

To set up your Android with Good for Enterprise: To set up your Android with Good for Enterprise: 1. Your IT administrator will send you a message with your email address, a PIN (and expiration date, if applicable), and a URL address. 2. Make sure your

More information

ADMINISTRATOR GUIDE FOR USA MOBILITY AMC SELECT

ADMINISTRATOR GUIDE FOR USA MOBILITY AMC SELECT ADMINISTRATOR GUIDE FOR USA MOBILITY AMC SELECT AMC Select Administrator Guide 1 March 5, 2013 This page intentionally left Blank. AMC Select Administrator Guide 2 March 5, 2013 I. INTRODUCTION... 4 II.

More information

Overdrive Digital Books on Android Devices

Overdrive Digital Books on Android Devices Overdrive Digital Books on Android Devices Overdrive Digital Books on Android Devices provides a collection of ebooks and digital audiobooks through Overdrive: a distributor of digital books to libraries.

More information

Fenrir Inc. releases Sleipnir 3 for Windows / Mac (3.5) The Desktop Web Browser for Smartphone Users

Fenrir Inc. releases Sleipnir 3 for Windows / Mac (3.5) The Desktop Web Browser for Smartphone Users For IMMEDIATE RELEASE June 28th 2012 Fenrir inc. Fenrir Inc. releases Sleipnir 3 for Windows / Mac (3.5) The Desktop Web Browser for Smartphone Users Desktop / smartphone linking that makes it possible

More information

APP DEV. We build your ideas into web and mobile applications. steicho. Technological Solutions

APP DEV. We build your ideas into web and mobile applications. steicho. Technological Solutions We build your ideas into web and mobile applications. steicho Technological Solutions Automate your processes, through a commercial custom made application We offer software solutions to automate, streamline,

More information

Mobile Applications. Sysco e-meeting

Mobile Applications. Sysco e-meeting Sysco e-meeting Table of Contents Select a line to jump to the corresponding section of the guide. Mobile Device App... 3 Download the App... 3 Capabilities... 3 iphone and ipad... 4 Attending a Meeting

More information

MENDIX FOR MOBILE APP DEVELOPMENT WHITE PAPER

MENDIX FOR MOBILE APP DEVELOPMENT WHITE PAPER MENDIX FOR MOBILE APP DEVELOPMENT WHITE PAPER TABLE OF CONTENTS Market Demand for Enterprise Mobile Mobile App Development Approaches Native Apps Mobile Web Apps Hybrid Apps Mendix Vision for Mobile App

More information

How to Build a Mobile App in Less Than an Hour. Ajay Kumar Sharma QA Architect Progress Software

How to Build a Mobile App in Less Than an Hour. Ajay Kumar Sharma QA Architect Progress Software How to Build a Mobile App in Less Than an Hour Ajay Kumar Sharma QA Architect Progress Software Agenda Introduction to Progress Rollbase Mobile Rollbase Mobile Architecture Features of Rollbase Mobile

More information

1. Target Keyword: Digital publishing Page Title: Extend your Mobile Reach with ASO for Apps

1. Target Keyword: Digital publishing Page Title: Extend your Mobile Reach with ASO for Apps 1. Target Keyword: Digital publishing Page Title: Extend your Mobile Reach with ASO for Apps There are hundreds of millions of active mobile app users currently. Together they've downloaded over 50 billion

More information

Mobile Test Strategy. Shankar Garg. Senior Consultant - Testing

Mobile Test Strategy. Shankar Garg. Senior Consultant - Testing Mobile Test Strategy Shankar Garg Senior Consultant - Testing Scope of Mobile Testing Why Quality is important Challenges in Mobile Testing Best Practices for Mobile Test Strategy Mobile Testing Tools

More information

Mobile App Design and Development

Mobile App Design and Development Mobile App Design and Development The course includes following topics: Apps Development 101 Introduction to mobile devices and administrative: Mobile devices vs. desktop devices ARM and intel architectures

More information

BYOD How-To Guide. How do I securely deliver my company s applications and data to BYOD?

BYOD How-To Guide. How do I securely deliver my company s applications and data to BYOD? BYOD How-To Guide How do I securely deliver my company s applications and data to BYOD? Table of Contents Harness the power of BYOD with Mobile Workspaces Why BYOD? Enterprise Mobile Requirements Mobile

More information

Get results with modern, personalized digital experiences

Get results with modern, personalized digital experiences Brochure HP TeamSite What s new in TeamSite? The latest release of TeamSite (TeamSite 8) brings significant enhancements in usability and performance: Modern graphical interface: Rely on an easy and intuitive

More information

Going Custom: Enterprise Mobile Application Survey Results. Bob O Donnell, Founder and Chief Analyst

Going Custom: Enterprise Mobile Application Survey Results. Bob O Donnell, Founder and Chief Analyst Going Custom: Enterprise Mobile Application Survey Results Bob O Donnell, Founder and Chief Analyst Agenda Methodology Highlights Custom Apps by Company Size and Device Development Strategies App Usage

More information

Ricoh HotSpot. Printing App. User s Guide. HotSpot Printing App supports:

Ricoh HotSpot. Printing App. User s Guide. HotSpot Printing App supports: Ricoh HotSpot Printing App Mobile Printing Solution HotSpot Printing App supports: HSPA_UQR_April192013_V1 - Apple ios devices - Android devices - BlackBerry smartphone - BlackBerry PlayBook Printing App

More information

Firefox for Android. Reviewer s Guide. Contact us: press@mozilla.com

Firefox for Android. Reviewer s Guide. Contact us: press@mozilla.com Reviewer s Guide Contact us: press@mozilla.com Table of Contents About Mozilla Firefox 1 Move at the Speed of the Web 2 Get Started 3 Mobile Browsing Upgrade 4 Get Up and Go 6 Customize On the Go 7 Privacy

More information