SPCH 1321 (3:3:0) Business and Professional Speech. Speech Communication. Communication Department. Division of Arts & Sciences South Plains College

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1 SPCH 1321 (3:3:0) Business and Professional Speech Speech Communication Communication Department Division of Arts & Sciences South Plains College Fall 2011 Rebecca Greene Instructor 1

2 Course Syllabus SPCH 1321 Business and Professional Speech Department: Communication Department Discipline: Speech Communication Credit: 3 hours lecture This course satisfies a core curriculum requirement in Speech Prerequisites: There are no prerequisites for this course. Available Formats: conventional, hybrid and ITV Campus: Levelland, Reese, ATC, and Plainview Textbook: Communicating for Results: A Guide for Business and the Professions, by Cheryl Hamilton, 9 th Edition. The textbook may be Bought (from the bookstore or an online store) Rented (from a website such as Chegg.com or collegebookrenter.com) Used electronically (at coursesmart.com) Supplies: 1. Text 2. One audio recording device 3. Workbook 4. Notebook(s) and pen/pencil/highlighter 5. Choice of sensory aid materials for oral presentations. Course Description: This course includes the basic principles of speech applied to communications in business and professional settings. The course emphasizes practice in the construction and delivery of various types of speaking situations and the application of interpersonal skills that occur in a business, organizational, or professional setting. Course Purpose: The Business and Professional Speech course explores the basic principles of oral communication applied to the communication needs of the business or professional person. The course provides practice in the research, construction, and delivery of various types of oral presentations and in the application of interpersonal, interviewing, and small group skills that occur in business, organizational, or professional settings. Course Requirements: 1. To read the information assigned in the text; you will be tested on this material, in addition to class lecture/discussion materials on scheduled exams. 2. To take thorough notes and study all lecture material, informational handouts, and assigned readings. 3. To actively participate in class discussions and group activities. 4. To show maturity and professionalism in preparation of assignments and in classroom behavior. 5. To show courteousness to fellow classmates/speakers. 6. To initiate consultations with the instructor whenever assistance is needed regarding class assignments. 7. To appropriately cite information obtained from other sources. Cases of plagiarism will be treated as will any case of academic dishonesty, with at least a failing grade for the assignment or examination. 8. To initiate withdrawal from the course if absences become excessive. Students with Disabilities- Students with disabilities, including but not limited to physical, psychiatric, or learning disabilities, who wish to request accommodations in this class should notify the Special Services Office early in the semester so that the appropriate arrangements may be made. In accordance with federal law, a student requesting accommodations must provide acceptable documentation of his/her disability to the Special Services Coordinator. For more information, call or visit the Special Services Office in the Student Services building, ext

3 Diversity Statement-In this class, the teacher will establish and support an environment that values and nurtures individual and group differences and encourages engagement and interaction. Understanding and respecting multiple experiences and perspectives will serve to challenge and stimulate all of us to learn about others, about the larger world and about ourselves. By promoting diversity and intellectual exchange, we will not only mirror society as it is, but also model society as it should and can be. Contacting your Instructor- Please feel free to contact your instructor if you have questions or concerns about your progress in this class. Please try to let your instructor know in advance if you will have to miss class. You may contact your instructor by phone or . You will find your instructor s contact information in the employee directory at the link below. Evaluation: Course grade will be assessed according to the completion of the following using percentages noted: Tests 1 and 2, Presentations, JD, CL & Resume, Interview 60% Daily Work, Critiques, Class Participation, Quizzes 20% Test 3 & Persuasive presentation 20% Attendance and Tardy Policy: All students enrolled for this course are expected to attend class regularly, be on time, and remain until dismissed. Roll will be taken at each class meeting. If a student is tardy, he/she must see the instructor after class to have the absence mark removed. Three (3) tardies in a MWF class and two (2) in a MW or TR class will constitute an absence. If a student leaves class prior to dismissal of the class, he/she may be counted absent. Whenever absences become excessive and, in the instructor s opinion, minimum course objectives cannot be met, the student should initiate withdrawal from the course. The instructor may or may not administratively drop a student due to excessive absences. Please verify your instructor's policies on absences and drops/withdrawals. Students are responsible for all classwork covered during absences from class even in cases in which they are able to satisfy the instructor that the absence was unavoidable. The department abides by this policy and enforces the following guidelines established for SPCH 1321: 1. Missing more than two weeks of class is considered excessive. Example: MW/TR 4 sick days allotted MWF 6 sick days allotted One day/week 2 sick days allotted 2. Being absent one day over your allotment will lower your final course total by 10 points. 3. Each subsequent absence will lower your final course total by 5 points. 4. If, in the instructor s opinion, minimum course objectives cannot be met due to absences, the student should withdraw from the course. Make-Up Policy: Make-up work is NOT guaranteed. When an unavoidable reason for class absence arises, such as illness, an official trip authorized by the college or an official activity, the instructor may permit the student to make up work missed. If a student must be absent to represent the college, she/he should advise the instructor beforehand and should have a signed permit from his/her coach or sponsor. In such cases, it is the student s responsibility to complete work missed within a reasonable amount of time as determined by the instructor. Each student must make an appointment with the instructor to make arrangements for make-up work. Late work may not receive full credit. An absence on the day that you are scheduled for oral presentations or examinations will result in a grade of zero for the assignment. If, according to the instructor s discretion, the student is allowed to make up such a presentation or exam, the student will automatically receive a grade drop for the assignment (up to 20 point grade reduction). 3

4 Course Objectives: Upon completion of this course, the student should be able to demonstrate proficiency in the following areas: 1. Communication Process 2. Communication Systems and Cultures 3. Verbal Communication 4. Nonverbal Communication 5. Listening 6. Interviewing 7. Small Groups 8. Public Speaking Student Learning Outcomes/Competencies in the business and professional setting: 1. While learning about the Communication Process the student will be able to: 1.1 define communication. 1.2 discuss the importance of communication skills on the job. 1.3 recognize, define and analyze the elements of the communication process. 2. While learning about Communication Systems and Cultures the student will be able to: 2.1 compare and assess the functions, problems, and guidelines for downward, upward, and horizontal communication. 2.2 identify the formal and informal communication networks within an organization. 2.3 develop an awareness of the types and dimensions of cultural diversity represented in the changing work force. 3. While learning about verbal communication the student will be able to: 3.1 identify and utilize appropriate language. 3.2 prepare and deliver clear instructions. 4. While learning about nonverbal communication the student will be able to: 4.1 explain the importance of nonverbal messages. 4.2 define, utilize and interpret different categories of nonverbal communication. 5. While learning to listen the student will be able to: 5.1 discuss the organizational and personal benefits of listening effectively. 5.2 understand causes of poor listening. 5.3 describe how to become a more effective listener. 6. While learning about the interviewing process the student will be able to: 6.1 define and identify the different types of interviews. 6.2 describe and evaluate effective interviewing skills. 6.3 define and recognize question types. 6.4 prepare a letter of application and résumé. 6.5 conduct a proper information-gathering interview. 7. While learning about working in small groups the student will be able to: 7.1 explain the characteristics and advantages of small groups. 7.2 identify the steps used for systematic problem solving. 7.3 understand leadership styles and team behaviors (task, maintenance and dysfunctional) in relation to cohesiveness. 7.4 list the steps involved in planning an effective meeting. 7.5 recognize, define and analyze conflict management. 8. While learning about public speaking the student will be able to: 8.1 define and identify the different type of public speeches. 8.2 prepare public presentations (analysis, research, organization, sensory aids). 8.3 deliver public presentations (notes, appropriate verbal, vocal, and nonverbal cues). 8.4 respond to public presentations (ask and answer questions, create constructive critiques). 4

5 Grade Distribution: Test 1 10% Test 2 10% Test 3 10% Demonstration Presentation 10% Informative Presentation 10% Persuasive Presentation 10% Cover Letter/Resume 10% Interview 10% Quizzes 10% Participation 10% Course Work: 1. Exams-There will be 3 major assessments/exams during the semester. Each exam covers the information preceding the exam. There are no cumulative exams. Exams will generally be available from Monday through Sunday at midnight. Each exam is timed and may only be completed once. Do not expect to be able to look up every question on the test. You should study for the exam just as you would study for a face-to-face exam. You may use your notes and textbook for the exam but may not ask for or receive help from other students or individuals. Exams will be available under the Assessment section in Blackboard on the Monday of the week the exam is due. 2. Presentations-Completion of the three presentations (speeches) is a requirement for passing this class. On your scheduled speech dates, you will be presenting various types of presentations. You must be an attentive audience member for other presentations given during your scheduled class time, and you must complete all speeches to pass this course. Points will be deducted from your presentation if you are not an attentive and respectful audience member. The three speech assignments are explained in the Assignments section of Blackboard. Additional information can be found within the weekly sections for the correct chapters. 3. Participation-You will be asked to engage in online discussions and also to do outlines and peer evaluations for presentations. These assignments count as participation grades. 4. You will find all chapter quizzes under the Assessments section in Blackboard. Each quiz is worth 10 points. You MUST take the quiz by the deadline. Course and Technical Help: Do not hesitate to call or me if you have course-related questions. I am here to guide you through the course. Generally, I will try to respond to calls and s within 24 hours during the week. Be aware that the Instructional Technology office and Blackboard both recommend using a browser other than Internet Explorer when using Blackboard. Blackboard Support For Blackboard support you make refer to the following resources: 1. When you log into Blackboard (BB), at the very top of the page, you will see a question mark icon with the word help next to it. Click on that icon. 2. You may also contact Jessica Tucker Secretary to the Director of Instructional Technology Ext Direct: On the Student tab of MySPC, there is a menu of folders on the left. Click the folder labeled Distance Education for more information about blackboard and web browsers. 5

6 SPCH 1321 Business and Professional Communication Weekly Schedule Fall 2011 Rebecca Greene Phone: Levelland Office: CM 140 Lubbock ATC Office: Office Hours Levelland: MW 9-11, Friday, 9-12 Office Hours Lubbock ATC: TR 11:00-12:30 Weekly Schedule Week 1-August 29-September 2 NOTES/DUE DATES Introductions/Discussion of class Schedule/Communication model Week 2-September 5-9 Communication model quiz/chapter 6 discussion Job description, cover letter, and resume assignment Week 3-September Chapter 11-Informative presentations/chapter 6 quiz Chapter 12/Chapter 11 quiz/sample Demonstration Speech Week 4-September Chapter 12Quiz/Job description, cover letter, and resume assignment due Chapter 13/Visual aids/sign up for one-on-one meetings Week 5-September Chapter 13 quiz/test Review/one-on-one meetings-bring rough draft outline Test 1-Chapters 1, 6, 11, 12, 13/one-on-one meetings Week 6-October 3-7 Demonstration Presentations/Chapter 2 discussion Demonstration Presentations/Chapter 2 quiz/group presentation handout & discussion Week 7-October Demonstration Presentations/Chapter 3 Chapter 3 quiz/sample group presentation/group time? Week 8-October Chapter 3 quiz/chapter 4 discussion/sign up for group meetings and speeches Chapter 4 discussion/quiz/group time Week 9 October Group meetings/come at assigned time/bring rough draft group outline Group presentations/chapter 14 discussion Week10 October 31-November 4 Group presentations/chapter 14 quiz/persuasive presentation handout Chapter 7 discussion/interview assignment Week 11 November 7-11 Chapter 7 quiz/interview assignment discussion/test review Test 2-Chapters 2, 3, 4, 14, 7 Week 12 November Chapter 8 discussion Chapter 8 quiz/chapter 9 discussion 6

7 Week 13 November Chapter 9 quiz/chapter 5 Happy Thanksgiving! Week 14 November 28-December2 Chapter 5 quiz/chapter 10 discussion/bring rough draft outline Chapter 10 quiz/rough draft outline Week 15 December 5-9 Interview due/persuasive presentations Persuasive presentations Finals Week 16 December Test 3-Chapters 5, 8, 9, 10 Important Notes 1. Your instructor will administratively drop you with a X after your fifth (5 th ) absence. If not eligible for the X, then you will be given an F for the course. No grade reversals will be given once dropped. 2. If you have something happen during the semester which makes you miss class for more than one day, please let me know a little about your situation as soon as possible. Don t wait! Sending an to let me know what is going on is much better than just waiting and showing up after being gone from class for a week. 3. All written assignments must be turned in by the beginning of class on the day the assignment is due in order to be accepted as on time. 4. Late written assignments will be accepted through the next class meeting day. If you do not hand in an assignment at the beginning of class, 10 percentage points will be deducted for each day (including weekends) it is late. So, it is best to me the assignment as soon as it is complete. 5. Students with perfect attendance for the entire semester will receive 10 bonus points added to their written final exam grade. 6. Students should check , announcements, and grades often throughout the semester on Blackboard. 7. Students have ONE WEEK after a grade or absence is posted to discuss the grade with me. After such date, the grade will not be changed. 8. Students must come to class daily with course materials and take notes. If you are not prepared you will be asked to leave class resulting in an absence. 9. Laptops may not be used to take notes in class due to social network abusers. 10. You must silence or turn of cell phones for class. No texting during class. 11. No tobacco products are allowed in this classroom. 12. Students may only make up presentations in the event of sickness or the death of a family member and in both cases must provide proof. In the case of sickness, a doctor s note is required to make up a speech. If you don t go to the doctor, then you are not sick enough to miss class! In the event of a funeral, the funeral program or obituary is required. These are the only two cases accepted for any form of make up speeches. Being unprepared OR not knowing the date of your speech is not an acceptable excuse! 13. Scantrons will be provided for taking exams. 14. November 22 is the last day for a student to drop a course. 15. Words of warning: Missing a major assignment cover letter and resume, speech, exam, etc will result in lowering your course grade one letter grade. If you miss two major assignments, you will be dropped from this course. 7

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