Software product management. Inge van de Weerd

Size: px
Start display at page:

Download "Software product management. Inge van de Weerd"

Transcription

1 Software product management Inge van de Weerd

2 Hoe ben je naar dit college gekomen? A. Lopend B. Met de fiets C. Met het openbaar vervoer D. Met de auto E. Anders

3 Agenda Software Product Management Requirements prioriteren SPM in de gaming industry

4 What is Software Product Management? Software product management (SPM) is the discipline that governs a software product over its whole life cycle, from its inception to customer delivery, in order to generate the biggest possible value to the business.

5 What is a product manager? A product manager is a mini CEO representing the enterprise or business unit in strategy definition and operational execution. Ebert (2007)

6 Origins of SPM 19th/20th century: manufacturing industry Last decades: Microsoft, sony-ericsson, SAP,...

7 What s so special about SPM? High frequency of releases Complex requirements organization & tracking Product manager has many responsibilities but little authority over development Interaction with many stakeholders

8 The poor product manager Market Board Sales Development R&D Partners Customers

9 Competence model for SPM Why a competence model? To aid product managers in their work To structure education in SPM To structure research in SPM Based on deliverable structure of a product software company

10 Deliverable structure Portfolio Portfolio: The complete set of products of a company

11 Deliverable structure Portfolio: The complete set of products of a company

12 Deliverable structure Portfolio Product 1 Product 2 Product k Product: A packaged configuration targeted to a specific market

13 Product: A packaged configuration targeted to a specific market

14 Deliverable structure Portfolio Product 1 Product 2 Product k Release 1.0 Release 1.1 Release 2.0 Release: A formalized sellable version

15 Release: A formalized sellable version

16 Deliverable structure Portfolio Product 1 Product 2 Product k Release 1.0 Release 1.1 Release 2.0 Requirement 1 Requirement 2 Requirement n Requirement: Wish for a future product feature

17 Requirement: Wish for a future product feature

18 Model levels Deliverable structure Business function Portfolio Portfolio Management Product 1 Product 2 Product k Product Planning Release 1.0 Release 1.1 Release 2.0 Release Planning Requirement 1 Requirement 2 Requirement n Requirements Management! Deliverable structure leads to business functions! Responsibility for business function implies accountability for deliverables

19 SPM Competence Model

20 Stakeholders

21 Internal functions

22 Requirements management

23 Requirements management Requirements gathering techniques Market requirements vs. product requirements Functional requirements, quality requirements & constraints Linking requirements, dependability, traceability

24 Functional, quality of constraint? Ik ga jullie een aantal requirements laten zien Jullie mogen met het stemkastje aan geven om wat voor soort requirement het gaat: Functional requirement Quality requirement Constraint

25 The system shall provide an option to withdraw money A Functional requirement B Quality requirement C Constraint

26 The application shall run on a smart phone A Functional requirement B Quality requirement C Constraint

27 A product cannot be purchased until an address is given A Functional requirement B Quality requirement C Constraint

28 The system shall be available 99% of the time for any 24- hour period. A Functional requirement B Quality requirement C Constraint

29 The system must be developed using the SCRUM development process A Functional requirement B Quality requirement C Constraint

30 Product planning

31 Product planning Product roadmap A high-level sketch of where the company s product(s) is/are going to give internal and external stakeholders the ability to plan accordingly

32 Portfolio management

33 Portfolio management

34 SPM Competence Model

35 Release planning

36 Agenda Software Product Management Requirements prioriteren SPM in de gaming industry

37

38 Requirements prioritization Need to select what to implement Stakeholders (usually) ask for way too much Balance time-to-market with amount of functionality Decide which features go into the next release And what if stakeholders disagree?

39 Triage Before applying prioritization techniques: perform triage Origins in medicine Some requirements must be included Some requirements should definitely be excluded That leaves a pool of nice-to-haves, which we must select from.

40 Requirement evaluation concepts (1) Importance Business value / benefit Absolute values ( How much extra money will we earn when we implement this requirement? ) Relative values ( Requirement A will generate two times as much revenue as requirement B. ) Penalty if not developed / harm avoidance Absolute values ( How much money will we lose due to decreasing sales if we do not make a web version of our product? ) Relative values ( The harm done will be higher if we leave out the requirements submitted by customer C than customer D. )

41 Requirement evaluation concepts (2) Cost of development In or $ In man days Relative ( Requirement A more than requirement B ) Development risk Requirement volatility / stability ( Is the requirements likely to change? ) Development difficulty ( This requirement concerns a new technology, which our developers have never used before. )

42 MoSCoW M - Must have this requirement in the current release, in order to make it a success. S - Should have this requirement if possible, but is not critical for the release. C - Could have this requirement since it is a nice to have, but it should not affect anything else. W Won t have this requirement this time but possible would like to have it in the future.

43 Binary search list Based on binary search tree sorting algorithm Example Prioritized requirement list:!requirement 4!Requirement 2!Requirement 3!Requirement 1!Requirement 5

44 We gaan weer stemmen We gaan twee prioriteringstechnieken vergelijken: MoSCoW Binary search list Eerst moeten we een lijstje met requirements hebben Laten we Facebook als voorbeeld nemen

45 Requirements 1. I would like to integrate Facebook with my 2. I would like to use a dislike button 3. I would like to share my Facebook pictures in Picasa 4. I would like to see who visits my profile 5. I would like to be able to customize the layout of my Facebook page 6. I would like to integrate Facebook with Google calendar

46 MoSCoW De requirements die jullie zagen, komen één voor één langs. Geef voor elke requirement aan, onder welke categorie je vindt dat ie hoort: A. Must have B. Should have C. Could have D. Won t have

47 I would like to integrate Facebook with my A. Must have B. Should have C. Could have D. Won t have

48 I would like to use a dislike button A. Must have B. Should have C. Could have D. Won t have

49 I would like to share my Facebook pictures in Picasa A. Must have B. Should have C. Could have D. Won t have

50 I would like to see who visits my profile A. Must have B. Should have C. Could have D. Won t have

51 I would like to be able to customize the layout of my Facebook page A. Must have B. Should have C. Could have D. Won t have

52 I would like to integrate Facebook with Google calendar A. Must have B. Should have C. Could have D. Won t have

53 Binary search list Ik begin met requirement nummer 1: I would like to integrate Facebook with my In de volgende slides komen de overige requirements langs. Bij elke requirement: geef aan of deze (A) belangrijker is of (B) minder belangrijk dan de vorige requirement. Ik teken de binary search tree op het bord

54 I would like to use a dislike button A. Belangrijker B. Minder belangrijk

55 I would like to share my Facebook pictures in Picasa A. Belangrijker B. Minder belangrijk

56 I would like to see who visits my profile A. Belangrijker B. Minder belangrijk

57 I would like to be able to customize the layout of my Facebook page A. Belangrijker B. Minder belangrijk

58 I would like to integrate Facebook with Google calendar A. Belangrijker B. Minder belangrijk

59 Binary search list: tool support Paper written by former MBI student Thomas Bebensee Excel spreadsheet Bebensee, Th., Weerd, I. van de, & Brinkkemper, S. (2010). Binary priority list for prioritizing software requirements. Proceedings of 1the 6 th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2010), LNCS 6182.

60 Questions?

61 Pauze

62 Agenda Software Product Management Requirements prioriteren SPM in de gaming industry

63 SPM in de gaming industry

64 Games are very specific type of software product: Games have requirements Games are planned in releases and roadmaps Valve-time Games are part of a portfolio Valve ascribes their delays to their mentality of team-driven initiatives over corporate deadlines to make sure they provide a high quality product to their customers.

65 However......there are also many differences with traditional software products

66 Let s take the Fallout example 1997: Fallout, for MS-DOS/Windows 1998: Fallout 2, for Windows, Mac 2008: Fallout 3, for PC, Xbox 360, PlayStation : Fallout Las Vegas, for PC, Xbox 360, PlayStation 3 Each new release : New plot New features New game mechanics

67 Compare it with the evolution of facebook 2004 Mark Zuckerberg and co-founders Dustin Moskovitz, Chris Hughes and Eduardo Saverin launch Facebook from their Harvard dorm room Groups application is added; the Wall is added as a Profile feature 2008 Facebook launches Facebook Chat Facebook updates privacy controls to include Friend List privacy 2010 Facebook launches Places Facebook launches beta of Questions

68 Differences in product management Regular software products (Microsoft Word, SAP, SPSS, Facebook) tend to build upon the old product: New features are added Some old features are deleted or replaced Once in a while the whole code is refactored Games have larger innovation steps: Creation of a new story line Introduce new game mechanics No need to support old game versions Gamers are spoiled Cost and complexity rise with every new game release One bad release and you can say your customers goodbye

69 Parallels with the movie industry (1) Creative process Definition of game ideas, vision Developing game art, storyboards

70 Parallels with the movie industry (2) Business model: publishers (producers) & developers (directors) Publishers: Activision, EA, Microsoft Games Studios Similar to producers: Universal, Warner Brothers Developers: GuerillaGames, Obsidian, Lionhead Similar to directors: Quentin Tarantino, Guy Ritchie Both: Nintendo, Sony, Bethesda, Ubisoft Similar to Disney, Dreamworks SKG

71 Parallels with the movie industry (3) Publishers need to sell about one million copies of a game on the PS3 or Xbox 360 just to break even Growth

72 Does the gaming industry have product managers?

73 Specific challenges for product managers in the gaming industry (1) Which platform to choose? For example: Games for Nintendo DS can be developed more cheaply than those for consoles

74 Specific challenges for product managers in the gaming industry (2) Business model of selling and distributing games is undergoing fundamental changes Online subscription For example: Activision Blizzard earns with its World of Warcraft $1B in revenue and more than $500M in profit Casual market For game players who don t have a lot of time to learn complicated rules For example: Activision s Guitar hero In-game advertising

75 Research challenges Which parts of the SPM competence model can be applied to product management in the gaming industry and which should be changed? How do different game genres affect the product management practices? Which SPM processes are implemented by Dutch game? How can they improve? Interested? " Contact me for your bachelor project

76 (Questions?)

Sample test Secretaries/administrative. Secretarial Staff Administrative Staff

Sample test Secretaries/administrative. Secretarial Staff Administrative Staff English Language Assessment Paper 3: Writing Time: 1¼ hour Secretarial Staff Administrative Staff Questions 1 17 Text 1 (questions 1 8) Assessment Paper 3 Writing Part 1 For questions 1-8, read the text

More information

IP-NBM. Copyright Capgemini 2012. All Rights Reserved

IP-NBM. Copyright Capgemini 2012. All Rights Reserved IP-NBM 1 De bescheidenheid van een schaker 2 Maar wat betekent dat nu 3 De drie elementen richting onsterfelijkheid Genomics Artifical Intelligence (nano)robotics 4 De impact van automatisering en robotisering

More information

Legal Offers for Consumers in the Video Games Industry

Legal Offers for Consumers in the Video Games Industry Legal Offers for Consumers in the Video Games Industry Born digital, video games have become, in just four decades, a popular form of mass entertainment, a powerful and exciting platform for innovative

More information

IT-waardeketen management op basis van eeuwenoude supply chain kennis

IT-waardeketen management op basis van eeuwenoude supply chain kennis IT-waardeketen management op basis van eeuwenoude supply chain kennis Hans van Aken / November 28, 2012 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject

More information

Examen Software Engineering 2010-2011 05/09/2011

Examen Software Engineering 2010-2011 05/09/2011 Belangrijk: Schrijf je antwoorden kort en bondig in de daartoe voorziene velden. Elke theorie-vraag staat op 2 punten (totaal op 24). De oefening staan in totaal op 16 punten. Het geheel staat op 40 punten.

More information

Safe Connect Game Console Detection

Safe Connect Game Console Detection Safe Connect Game Console Detection This document outlines the process for connecting gaming consoles to a Safe Connect managed network. Impulse Point 6810 New Tampa Highway Lakeland, FL 33815 863-802-3738

More information

THE EMOTIONAL VALUE OF PAID FOR MAGAZINES. Intomart GfK 2013 Emotionele Waarde Betaald vs. Gratis Tijdschrift April 2013 1

THE EMOTIONAL VALUE OF PAID FOR MAGAZINES. Intomart GfK 2013 Emotionele Waarde Betaald vs. Gratis Tijdschrift April 2013 1 THE EMOTIONAL VALUE OF PAID FOR MAGAZINES Intomart GfK 2013 Emotionele Waarde Betaald vs. Gratis Tijdschrift April 2013 1 CONTENT 1. CONCLUSIONS 2. RESULTS Reading behaviour Appreciation Engagement Advertising

More information

Relationele Databases 2002/2003

Relationele Databases 2002/2003 1 Relationele Databases 2002/2003 Hoorcollege 5 22 mei 2003 Jaap Kamps & Maarten de Rijke April Juli 2003 Plan voor Vandaag Praktische dingen 3.8, 3.9, 3.10, 4.1, 4.4 en 4.5 SQL Aantekeningen 3 Meer Queries.

More information

Page 1 of 16. Business Plan. Spirit Guardian & The Spiritguardian TM Project. The Spiritguardian TM Online Project. Spiritguardian1@yahoo.

Page 1 of 16. Business Plan. Spirit Guardian & The Spiritguardian TM Project. The Spiritguardian TM Online Project. Spiritguardian1@yahoo. Page 1 of 16 Business Plan Spirit Guardian & The Spiritguardian TM Project The Spiritguardian TM Online Project Spiritguardian1@yahoo.com Page 2 of 16 I. Table of Contents Contents I. Table of Contents...

More information

Der Software Produktmanager

Der Software Produktmanager Der Software Produktmanager Das unbekannte Wesen Gerald Heller RE Days, München 27. Oktober 2010 Agenda SPM by example Titles, responsibilities, job offerings Surveys about existing practice SPM variations

More information

Asking what. a person looks like some persons look like

Asking what. a person looks like some persons look like 1 Asking what people are wearing: What are you wearing? = Wat heb jij aan? I m / I am wearing jeans (or a dress or ) = Ik heb jeans aan. What is he / she wearing? = Wat heeft hij / zij aan? He / she s

More information

~ We are all goddesses, the only problem is that we forget that when we grow up ~

~ We are all goddesses, the only problem is that we forget that when we grow up ~ ~ We are all goddesses, the only problem is that we forget that when we grow up ~ This brochure is Deze brochure is in in English and Dutch het Engels en Nederlands Come and re-discover your divine self

More information

The state of DIY. Mix Express DIY event Maarssen 14 mei 2014

The state of DIY. Mix Express DIY event Maarssen 14 mei 2014 The state of DIY!! Mix Express DIY event Maarssen 14 mei 2014 Inleiding Mix press DIY sessie Maarssen 14 mei 2014 Deze presentatie is gemaakt voor het Mix DIY congres en gebaseerd op onze analyse van de

More information

MAYORGAME (BURGEMEESTERGAME)

MAYORGAME (BURGEMEESTERGAME) GATE Pilot Safety MAYORGAME (BURGEMEESTERGAME) Twan Boerenkamp Who is it about? Local council Beleidsteam = GBT or Regional Beleidsteam = RBT Mayor = Chairman Advisors now = Voorlichting? Official context

More information

The Game Development Process. Slides: largely based on Mark Claypool (WPI, USA) course on game development

The Game Development Process. Slides: largely based on Mark Claypool (WPI, USA) course on game development The Game Development Process Slides: largely based on Mark Claypool (WPI, USA) course on game development Outline Introduction Game Business Overview Stats Shape Game Companies Structure Timeline References

More information

Video Games. Video Games Market. Video Games Market Growth. by Component (CHF millions) CHF millions

Video Games. Video Games Market. Video Games Market Growth. by Component (CHF millions) CHF millions Video Games Video Games Market by Component (CHF millions) 600 400 200 0 Video Games Market Growth by Component (%) 4 3 2 1-1 CHF millions Growth At a glance Segment definition The video games market comprises

More information

FY15 Earnings presentation May 12th, 2015

FY15 Earnings presentation May 12th, 2015 FY15 Earnings presentation May 12th, 2015 Yves Guillemot, President and Chief Executive Officer Alain Martinez, Chief Financial Officer Jean-Benoît Roquette, SVP Investor Relations D I S C L A I M E R

More information

D-ID. Module 3.2.2 WP 3 Version 1.0 14/02/2014. Project Author(s) Dynamic Identity EF. Reviewer(s)

D-ID. Module 3.2.2 WP 3 Version 1.0 14/02/2014. Project Author(s) Dynamic Identity EF. Reviewer(s) D-ID Module 3.2.2 WP 3 Version 1.0 14/02/2014 Project Author(s) Dynamic Identity Reviewer(s) This project has been funded with support from the European Commission. This document reflects the views only

More information

COMPANY PROFILE. Founded in 2006. Headquarter Princeton, USA Studio Hyderabad / Mumbai Employee Strength 150 +

COMPANY PROFILE. Founded in 2006. Headquarter Princeton, USA Studio Hyderabad / Mumbai Employee Strength 150 + COMPANY PROFILE Founded in 2006. Headquarter Princeton, USA Studio Hyderabad / Mumbai Employee Strength 150 + Key Milestones 187 original IP SKU s 58 original IP Titles Only Indian Studio to be certified

More information

Building Brand Association through In-Game Advertising

Building Brand Association through In-Game Advertising Building Brand Association through In-Game Advertising Gaming is a multi-million dollar industry today. In the US alone, more than 120 million people regularly play PC or console based games, and the US

More information

Design Document. Developing a Recruitment campaign for IKEA. Solve-

Design Document. Developing a Recruitment campaign for IKEA. Solve- Design Document Developing a Recruitment campaign for IKEA. Solve- 02 00 Chapter Index 01. INTRODUCTION 02. GENERAL INFORMATION Informational architecture Sitemap Use case Why use or not use Flash Flowchart

More information

Data Driven Strategy. BlinkLane Consul.ng Amsterdam, 10 december 2013. Ralph Hofman Arent van t Spijker

Data Driven Strategy. BlinkLane Consul.ng Amsterdam, 10 december 2013. Ralph Hofman Arent van t Spijker Data Driven Strategy BlinkLane Consul.ng Amsterdam, 10 december 2013 Ralph Hofman Arent van t Spijker 1 Data Driven Strategy 08.00 08.05 Welkom 08:05 08.20 Data Driven Strategy 08.20 08.30 Het Business

More information

Title page. Title: A conversation-analytic study of time-outs in the Dutch national volleyball. competition. Author: Maarten Breyten van der Meulen

Title page. Title: A conversation-analytic study of time-outs in the Dutch national volleyball. competition. Author: Maarten Breyten van der Meulen Title page Title: A conversation-analytic study of time-outs in the Dutch national volleyball competition Author: Maarten Breyten van der Meulen A conversation-analytic study of time-outs in the Dutch

More information

Primary health care in the Netherlands: current situation and trends

Primary health care in the Netherlands: current situation and trends Primary health care in the Netherlands: current situation and trends Prof. Peter P. Groenewegen NIVEL Netherlands Institute for Health Services Research and Utrecht University Contents of my presentation

More information

Activision Blizzard, Inc.

Activision Blizzard, Inc. UNIVERSITY OF OREGON INVESTMENT GROUP 12/04/2009 Technology Activision Blizzard, Inc. RECOMMENDATION: HOLD Stock Data Price (52 weeks) $8.14 - $13.14 Symbol/Exchange ATVI / NASDAQ Beta (Regression) 0.625

More information

Dutch Mortgage Market Pricing On the NMa report. Marco Haan University of Groningen November 18, 2011

Dutch Mortgage Market Pricing On the NMa report. Marco Haan University of Groningen November 18, 2011 Dutch Mortgage Market Pricing On the NMa report Marco Haan University of Groningen November 18, 2011 Introductory remarks My comments are complementary: I do not focus so much on this market as such, more

More information

101 Inspirerende Quotes - Eelco de boer - winst.nl/ebooks/ Inleiding

101 Inspirerende Quotes - Eelco de boer - winst.nl/ebooks/ Inleiding Inleiding Elke keer dat ik een uitspraak of een inspirerende quote hoor of zie dan noteer ik deze (iets wat ik iedereen aanraad om te doen). Ik ben hier even doorheen gegaan en het leek me een leuk idee

More information

Determining Your MAC Address in Windows XP

Determining Your MAC Address in Windows XP Determining Your MAC Address in Windows XP 1. Click Start then choose Run. 2. Type cmd into the Open: field and press the Enter key. 3. Type ipconfig /all at the prompt and press the Enter key. (Note:

More information

CMMI version 1.3. How agile is CMMI?

CMMI version 1.3. How agile is CMMI? CMMI version 1.3 How agile is CMMI? A small poll Who uses CMMI without Agile? Who uses Agile without CMMI? Who combines both? Who is interested in SCAMPI? 2 Agenda Big Picture of CMMI changes Details for

More information

Software Production A new paradigm for software engineering research

Software Production A new paradigm for software engineering research Software Production A new paradigm for software engineering research Sjaak Brinkkemper Utrecht University SOFSEM 2013 1 Outline Software products Research framework Software types Economic context Software

More information

Gepersonaliseerd leren op de ipad Kees Versteeg

Gepersonaliseerd leren op de ipad Kees Versteeg Gepersonaliseerd leren op de ipad Kees Versteeg Keynote: http://content.hondsrugcollege.nl/kees/learntoo-3-2015.key Een museum bezocht met fototoestel en video tas om de schouder? Een reis boekte bij een

More information

Virtualisatie. voor desktop en beginners. Gert Schepens Slides & Notities op gertschepens.be

Virtualisatie. voor desktop en beginners. Gert Schepens Slides & Notities op gertschepens.be Virtualisatie voor desktop en beginners Gert Schepens Slides & Notities op gertschepens.be Op deze teksten is de Creative Commons Naamsvermelding- Niet-commercieel-Gelijk delen 2.0 van toepassing. Wat

More information

not think the same. So, the consumer, at the end, is the one that decides if a game is fun or not. Whether a game is a good game.

not think the same. So, the consumer, at the end, is the one that decides if a game is fun or not. Whether a game is a good game. MR CHU: Thank you. I would like to start off by thanking the Central Policy Unit for the invitation. I was originally from Hong Kong, I left Hong Kong when I was 14 years old, it is good to come back with

More information

Specification by Example (methoden, technieken en tools) Remco Snelders Product owner & Business analyst

Specification by Example (methoden, technieken en tools) Remco Snelders Product owner & Business analyst Specification by Example (methoden, technieken en tools) Remco Snelders Product owner & Business analyst Terminologie Specification by Example (SBE) Acceptance Test Driven Development (ATDD) Behaviour

More information

Gredler / Moravska / Wegendt. Case 17. Microsoft X-Box Live!

Gredler / Moravska / Wegendt. Case 17. Microsoft X-Box Live! Gredler / Moravska / Wegendt Case 17 Microsoft X-Box Live! 1 A. Basic facts Table of Content 1. Microsoft 2. Video Gaming Indurstry 3. Competitors + 5 year life cycle 4. Xbox (Xbox 360 + Xbox Live!) B.

More information

Software Production: fundamental research for the software society

Software Production: fundamental research for the software society Software Production: fundamental research for the software society Sjaak Brinkkemper Utrecht University Software Engineering Netherlands 3 December 2014 1 Outline Software products Software types Economic

More information

Computer and Video Games For Learning, Health and Social Impact

Computer and Video Games For Learning, Health and Social Impact Computer and Video Games For Learning, Health and Social Impact Alan Gershenfeld President, E-Line Media Chairman, Games For Change Former SVP, Activision Studios Popular media has long embraced social

More information

Binary Priority List for Prioritizing Software Requirements

Binary Priority List for Prioritizing Software Requirements Submitted for publication Binary Priority List for Prioritizing Software Requirements Thomas Bebensee, Inge van de Weerd, Sjaak Brinkkemper Department of Information and Computing Sciences, Utrecht University,

More information

Rain. Let s go shopping! Rain, rain, rain and rain, nothing else but rain. It s cloudy and windy and dark outside. This rain is such a pain.

Rain. Let s go shopping! Rain, rain, rain and rain, nothing else but rain. It s cloudy and windy and dark outside. This rain is such a pain. 3 My name: Let s go shopping! Rain Rain, rain, rain and rain, nothing else but rain. It s cloudy and windy and dark outside. This rain is such a pain. Rain, rain, rain and rain, nothing else but rain.

More information

ead management een digital wereld

ead management een digital wereld ead management een digital wereld april 2015 Andeta LauraNuhaan social Selling Today Marketing and Sales need to change Lead management and nurturing Content Marketing /Story telling Social Selling Yelpi

More information

Shopper Marketing Model: case Chocomel Hot. Eric van Blanken 20th October 2009

Shopper Marketing Model: case Chocomel Hot. Eric van Blanken 20th October 2009 Shopper Marketing Model: case Chocomel Hot Eric van Blanken 20th October 2009 Introduction Chocomel Hot out-of-home: hot consumption > cold consumption 2004: launch of the Chocomel Hot machine for out-of-home

More information

Innoveren, dat kan je leren?!

Innoveren, dat kan je leren?! Innoveren, dat kan je leren?! #waardecreatie #integratie #innovatie #heleketen #atypisch @BertVrijhoef Waardecreatie door integratie van zorg- 16 December 2015. Take home messages Als je innoveren niet

More information

3 June 2013. Social Media. Martijn Roelandse Senior Editor Neuroscience. Relatiedag SpringerMedia / Bohn Stafleu van Loghum

3 June 2013. Social Media. Martijn Roelandse Senior Editor Neuroscience. Relatiedag SpringerMedia / Bohn Stafleu van Loghum 3 June 2013 Social Media Martijn Roelandse Senior Editor Neuroscience Relatiedag SpringerMedia / Bohn Stafleu van Loghum Social Media 2013 Relatiedag BSL 10/18/2013 2 Wie ben ik 2000 2003 PhD Neurobiology

More information

Video GAMERS. Game Advertising & Measurement Evaluation Research Syndication. Prepared by:

Video GAMERS. Game Advertising & Measurement Evaluation Research Syndication. Prepared by: Video GAMERS Game Advertising & Measurement Evaluation Research Syndication Prepared by: The Travel and Entertainment Division at Phoenix Marketing International Video GAMERS Video GAMERS takes a look

More information

12 1 Food. 1 Welk eten vind je lekker? 2 You have seen the film.

12 1 Food. 1 Welk eten vind je lekker? 2 You have seen the film. 12 1 Food 1 Welk eten vind je lekker? What food do you like? Welk eten vind je niet lekker? What food don t you like? Maak een poster. Make a poster. 2 You have seen the film. Het gaat over Mick en Merron.

More information

Co-creation & Co-creativity

Co-creation & Co-creativity Co-creation & Co-creativity Innovating together with end-users off-line and on-line Liliane.Kuiper@TNO.nl +31 651085354 Co-creation & Co-creativity 1 What are we talking about? 2 Co-creativity steps (off-line)

More information

Storage in Microsoft Azure Wat moet ik daarmee? Bert Wolters @bertwolters

Storage in Microsoft Azure Wat moet ik daarmee? Bert Wolters @bertwolters Storage in Microsoft Azure Wat moet ik daarmee? Bert Wolters @bertwolters Welk deel van het platform hebben we nu behandeld? Agenda Recap: Storage Account Nieuw! Premium Storage Nieuw! Native backup voor

More information

# Screen Audio Notes Intro Universiteit Twente: how to record a microlecture

# Screen Audio Notes Intro Universiteit Twente: how to record a microlecture SCRIPT MICROLECTURE: RECORD A MICROLECTURE UNIVERSITY TWENTE Martine ten Voorde & Chris Rouwenhorst, onderwijskundige Dienst, universiteit Twente Cindy de Koning, presentator en trainer, cindydekoningmedia

More information

E-Commerce met Microsoft

E-Commerce met Microsoft Webplatform & klantmanagement E-Commerce met Microsoft Verander uw Web-site naar een succesvol business platform Nico Copier Enterprise Technology Architect nico.copier@microsoft.com Microsoft Agenda Trends

More information

Citrix Access Gateway: Implementing Enterprise Edition Feature 9.0

Citrix Access Gateway: Implementing Enterprise Edition Feature 9.0 coursemonstercom/uk Citrix Access Gateway: Implementing Enterprise Edition Feature 90 View training dates» Overview Nederlands Deze cursus behandelt informatie die beheerders en andere IT-professionals

More information

Integrating STEM Courses with Game Design. Najib Manea

Integrating STEM Courses with Game Design. Najib Manea Integrating STEM Courses with Game Design Najib Manea Agenda Introduction Grant Profile Implementation Plan Game Design & Simulation Program STEM & Game Design Game Design Program Examples Questions Title

More information

Microsoft CANADA. Marketing plan proposal for second year in Canada

Microsoft CANADA. Marketing plan proposal for second year in Canada Microsoft CANADA Marketing plan proposal for second year in Canada Program Objective of the meeting Results of first year Market environment External environment Internal environment Marketing strategy

More information

The information in this report is confidential. So keep this report in a safe place!

The information in this report is confidential. So keep this report in a safe place! Bram Voorbeeld About this Bridge 360 report 2 CONTENT About this Bridge 360 report... 2 Introduction to the Bridge 360... 3 About the Bridge 360 Profile...4 Bridge Behaviour Profile-Directing...6 Bridge

More information

PoliticalMashup. Make implicit structure and information explicit. Content

PoliticalMashup. Make implicit structure and information explicit. Content 1 2 Content Connecting promises and actions of politicians and how the society reacts on them Maarten Marx Universiteit van Amsterdam Overview project Zooming in on one cultural heritage dataset A few

More information

user checks! improve your design significantly"

user checks! improve your design significantly user checks! improve your design significantly" Workshop by Userneeds - Anouschka Scholten Assisted by ArjanneAnouk Interact Arjanne de Wolf AmsterdamUX Meet up - June 3, 2015 Make people s lives better.

More information

Apple Deployment Programs Apple ID for Students: Parent Guide

Apple Deployment Programs Apple ID for Students: Parent Guide Apple Deployment Programs Apple ID for Students: Parent Guide As a parent or guardian, you want the best learning environment for your student. One that makes learning relevant for each student and allows

More information

UvA college Governance and Portfolio Management

UvA college Governance and Portfolio Management UvA college Han Verniers Principal Consultant Han.Verniers@LogicaCMG.com Programma Governance IT Governance, wat is dat? Governance: structuren, processen, instrumenten Portfolio Management Portfolio Management,

More information

Beyond your imagination!

Beyond your imagination! Hollywood CG School of Digital Arts Beyond your imagination! Join the next generation of top tier creative talent! Launch your career in Visual Effects & Animation Game Art & Design The HCG School of Digital

More information

Global entertainment and media outlook 2009 2013. Video Games. Segment Summary

Global entertainment and media outlook 2009 2013. Video Games. Segment Summary Global entertainment and media outlook 2009 2013 Video Games Segment Summary Global Outlook Globally, the video game market will grow from $51.4 billion in 2008 to $73.5 billion in 2013, a 7.4 percent

More information

IT Quick Reference Guides How to Find Your MAC Address

IT Quick Reference Guides How to Find Your MAC Address IT Quick Reference Guides How to Find Your MAC Address Various Systems / Network Guides From time to time, especially when trying to attach a network device to the network, you may be asked to provide

More information

#BusinessMeetsIT. Welcome. Seminar Cloud & Sales/Marketing Automation

#BusinessMeetsIT. Welcome. Seminar Cloud & Sales/Marketing Automation #BusinessMeetsIT Welcome Seminar Cloud & Sales/Marketing Automation Nice to meet you. I m William ( @wvisterin ) Nice to meet you. I m William ( @wvisterin ) Editor in Chief Smart Business Strategies B2B

More information

For Inquiries -

For Inquiries - For Inquiries - Raptr-Reports@Raptr.com THE MOST PLAYED GAMES OF 2011 Welcome to Raptr s first annual Most Played Games Awards, the only awards based on what games people are actually playing. This Raptr

More information

Buy versus Build Considerations for Clients Purchasing CLO Dashboard

Buy versus Build Considerations for Clients Purchasing CLO Dashboard Buy versus Build Considerations for Clients Purchasing CLO Dashboard Prepared by Zeroed-In Technologies for use by clients evaluating CLO Dashboard against their internal development of similar executive

More information

Verticale tuin maken van een pallet

Verticale tuin maken van een pallet Daar krijg je dan je groendakmaterialen geleverd op een pallet. Waar moet je naar toe met zo'n pallet. Retour brengen? Gebruiken in de open haard? Maar je kunt creatiever zijn met pallets. Zo kun je er

More information

e-safety for Parents

e-safety for Parents e-safety for Parents Helenswood Academy Published June 2014 1 Contents Introduction 4 The Web 5 Children online 6 Friends of your child 7 Information about your child 8 Ownership of your child s technology

More information

employager 1.0 design challenge

employager 1.0 design challenge employager 1.0 design challenge a voyage to employ(ment) EMPLOYAGER 1.0 On the initiative of the City of Eindhoven, the Red Bluejay Foundation organizes a new design challenge around people with a distance

More information

ABN AMRO Bank N.V. The Royal Bank of Scotland N.V. ABN AMRO Holding N.V. RBS Holdings N.V. ABN AMRO Bank N.V.

ABN AMRO Bank N.V. The Royal Bank of Scotland N.V. ABN AMRO Holding N.V. RBS Holdings N.V. ABN AMRO Bank N.V. Op 6 februari 2010 is de naam ABN AMRO Bank N.V. (geregistreerd bij de Kamer van Koophandel onder nummer 33002587) gewijzigd in The Royal Bank of Scotland N.V. Op 1 april 2010 is de naam van ABN AMRO Holding

More information

OCR LEVEL 3 CAMBRIDGE TECHNICAL

OCR LEVEL 3 CAMBRIDGE TECHNICAL Cambridge TECHNICALS OCR LEVEL 3 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN IT COMPUTER GAME DESIGN H/502/5671 LEVEL 3 UNIT 32 GUIDED LEARNING HOURS: 60 UNIT CREDIT VALUE: 10 COMPUTER GAME DESIGN H/502/5671

More information

Netezza S's. Robert Hartevelt 31 October 2012. 2012 IBM Corporation. 2012 IBM Corporation. 2012 IBM Corporation

Netezza S's. Robert Hartevelt 31 October 2012. 2012 IBM Corporation. 2012 IBM Corporation. 2012 IBM Corporation Netezza S's Robert Hartevelt 31 October 2012 Netezza S's Introduction to Netezza 10 minutes Q&A Speed & Smart 30 minutes NL Customer experiences Simplicity & Scalable Netezza S's Introduction to Netezza

More information

栄 東 中 学 校 帰 国 生 入 試 英 語 模 擬 問 題

栄 東 中 学 校 帰 国 生 入 試 英 語 模 擬 問 題 栄 東 中 学 校 帰 国 生 入 試 英 語 模 擬 問 題 A) Choose the underlined part of the sentence that is incorrect. Write the answer on your answer sheet. 1) Let s not take the car if we can go to beach on foot. 2) From

More information

Applied Software Project Management

Applied Software Project Management Applied Software Project Management Software Project Planning http://www.stellman-greene.com 1 Who needs software? Most software is built in organizations for people with specific needs. A stakeholder

More information

IC Rating NPSP Composieten BV. 9 juni 2010 Variopool

IC Rating NPSP Composieten BV. 9 juni 2010 Variopool IC Rating NPSP Composieten BV 9 juni 2010 Variopool AGENDA: The future of NPSP Future IC Rating TM NPSP Composieten BV 2 Bottom line 3 Bottom line 4 Definition of Intangibles The factors not shown in the

More information

TV NORTH - Competition has started. Northern Belgian television performances from week 38 till week 44

TV NORTH - Competition has started. Northern Belgian television performances from week 38 till week 44 TV NORTH - Competition has started Northern Belgian television performances from week 38 till week 44 Agenda Main broadcasts innovations Audience evolution on daily basis Saleshouse share evolution on

More information

Parental controls on Xbox 360, Xbox One, Nintendo Wii, PlayStation 3 and PlayStation 4

Parental controls on Xbox 360, Xbox One, Nintendo Wii, PlayStation 3 and PlayStation 4 Parental controls on Xbox 360, Xbox One, Nintendo Wii, PlayStation 3 and PlayStation 4 All games consoles and hand held gaming devices can be used to access the internet. Your child can download games

More information

Vragen. Software development model. Software development model. Software development model

Vragen. Software development model. Software development model. Software development model Vragen Noem de belangrijkste activiteiten in een software engineeringsproject Welke vormen van onderhoud kan men onderscheiden? Karakteriseer het waterval model Waterfall model Document oriented Suited

More information

Vermenigvuldig en Afdeling (Intermediêre fase)

Vermenigvuldig en Afdeling (Intermediêre fase) Vermenigvuldig en Afdeling (Intermediêre fase) My Huiswerk Boek(4) Naam: Jaar: Skool: Declaration This booklet is not sold or used for profit making. It is used solely for educational purposes. You may

More information

COOLS COOLS. Cools is nominated for the Brains Award! www.brainseindhoven.nl/nl/top_10/&id=507. www.cools-tools.nl. Coen Danckmer Voordouw

COOLS COOLS. Cools is nominated for the Brains Award! www.brainseindhoven.nl/nl/top_10/&id=507. www.cools-tools.nl. Coen Danckmer Voordouw Name Nationality Department Email Address Website Coen Danckmer Voordouw Dutch / Nederlands Man and Activity info@danckmer.nl www.danckmer.nl Project: Image: Photographer: Other images: COOLS CoenDVoordouw

More information

Agile extreme Development & Project Management Strategy Mentored/Component-based Workshop Series

Agile extreme Development & Project Management Strategy Mentored/Component-based Workshop Series Overview This is a 15-day live facilitator-led or virtual workshop is designed to prompt your entire team to work efficiently with Microsoft s Application Lifecycle Management solution based around Visual

More information

Agile@CA Development Process. Simon Cockayne Misc Track

Agile@CA Development Process. Simon Cockayne Misc Track Agile@CA Development Process Simon Cockayne Misc Track FOR INFORMATION PURPOSES ONLY Terms of this presentation This presentation was based on current information and resource allocations as of April 2013

More information

Met wie moet je als erasmusstudent het eerst contact opnemen als je aankomt?

Met wie moet je als erasmusstudent het eerst contact opnemen als je aankomt? Erasmusbestemming: University of Edinburgh, Edinburgh, UK Academiejaar: 2011-2012 Één/twee semester(s) Universiteit Waar is de universiteit ergens gelegen (in het centrum/ ver uit het centrum)? For law

More information

HOTEL INFORMATION 2009

HOTEL INFORMATION 2009 HOTEL INFORMATION 2009 IBFD has negotiated special corporate rates with the Mövenpick Hotel Amsterdam City Centre where we feel sure you will enjoy a comfortable stay. The Mövenpick Hotel is a modern,

More information

user checks! Get it RITE! Snel naar een sterk verbeterd ontwerp

user checks! Get it RITE! Snel naar een sterk verbeterd ontwerp Get it RITE! user checks! Snel naar een sterk verbeterd ontwerp Presentation by Userneeds - Anouschka Scholten Rabobank CX day Banking for Buttons - June 24, 2015 Getting to empathy! A key function of

More information

Oversight Management: een zinvolle aanvulling!

Oversight Management: een zinvolle aanvulling! Oversight Management: een zinvolle aanvulling! Houfhoff Pension Fund Academy Christiaan Tromp info@fiduciaryservices.eu April 2012 1 Agenda The Fiduciary Management promise The evolution of Pension Fund

More information

NAAR NEDERLAND HANDLEIDING

NAAR NEDERLAND HANDLEIDING NAAR NEDERLAND HANDLEIDING www.naarnederland.nl 1. Introduction As of 15 March 2006, certain foreign nationals wishing to settle in the Netherlands for a prolonged period who require a provisional residence

More information

Video games. 238 South African entertainment and media outlook: 2013-2017 (including Nigeria and Kenya)

Video games. 238 South African entertainment and media outlook: 2013-2017 (including Nigeria and Kenya) Video games 238 South African entertainment and media outlook: 2013-2017 (including Nigeria and Kenya) Elenor Smith Senior Manager, PwC Southern Africa Chloë Dorasamy Assistant Manager, PwC Southern Africa

More information

15-11-2011. The IT contract The rules of the game. Remi-Armand Collaris. Dick van der Sar. Introduction Who are we. Introduction Workshop

15-11-2011. The IT contract The rules of the game. Remi-Armand Collaris. Dick van der Sar. Introduction Who are we. Introduction Workshop The IT contract The rules of the game v1.1 November 2011 Introduction Who are we 2 Dick van der Sar Remi-Armand Collaris Introduction Workshop 1 Introduction Session structure 4 Agile contracting Games

More information

Cultural Trends and language change

Cultural Trends and language change Cultural Trends and language change Gosse Bouma g.bouma@rug.nl Information Science University of Groningen NHL 2015/03 Gosse Bouma 1/25 Popularity of Wolf in English books Gosse Bouma 2/25 Google Books

More information

Session: Business Systems Topic: E-Commerce. Daniel Chang. CGS 2100 Micro Applications for Business & Economics. Lecture

Session: Business Systems Topic: E-Commerce. Daniel Chang. CGS 2100 Micro Applications for Business & Economics. Lecture Lecture Session: Business Systems Topic: E-Commerce Daniel Chang 1 E-Commerce Generally thought of as buying and selling products online Overall refers to transactions that are completed using almost entirely

More information

Campaigns and actions: some recent Dutch experiences. Gerjan Huis in t Veld november 15 2013

Campaigns and actions: some recent Dutch experiences. Gerjan Huis in t Veld november 15 2013 Campaigns and actions: some recent Dutch experiences Gerjan Huis in t Veld november 15 2013 Stop Prijsmisleiding! Action Travel Prices 17-21 june 2013 What s the problem? Research February 2013: none of

More information

ACTIVISION BLIZZARD ANNOUNCES FOURTH QUARTER AND FULL YEAR 2015 FINANCIAL RESULTS

ACTIVISION BLIZZARD ANNOUNCES FOURTH QUARTER AND FULL YEAR 2015 FINANCIAL RESULTS ACTIVISION BLIZZARD ANNOUNCES FOURTH QUARTER AND FULL YEAR 05 FINANCIAL RESULTS Record Digital Revenues in the Quarter and Full Year, Grew 3% Year Over Year for GAAP and 0% for Non GAAP, Represented More

More information

T he complete guide to SaaS metrics

T he complete guide to SaaS metrics T he complete guide to SaaS metrics What are the must have metrics each SaaS company should measure? And how to calculate them? World s Simplest Analytics Tool INDEX Introduction 4-5 Acquisition Dashboard

More information

New Horizons Towards The Digital Turnaround

New Horizons Towards The Digital Turnaround State of the Media Industry New Horizons Towards The Digital Turnaround C O N F I D E N T I A L www.oliverwyman.com Introduction Looking Back Ongoing slight value growth, but still behind pre-crisis level

More information

Risk-Based Monitoring

Risk-Based Monitoring Risk-Based Monitoring Evolutions in monitoring approaches Voorkomen is beter dan genezen! Roelf Zondag 1 wat is Risk-Based Monitoring? en waarom doen we het? en doen we het al? en wat is lastig hieraan?

More information

A Framework for Process Improvement in Software Product Management

A Framework for Process Improvement in Software Product Management A Framework for Process Improvement in Software Product Management Willem Bekkers 1, Inge van de Weerd 1, Marco Spruit 1 and Sjaak Brinkkemper 1 1 Utrecht University, Padualaan 14, Centrum Gebouw Noord,

More information

The game operator s toolkit: The essentials and beyond

The game operator s toolkit: The essentials and beyond The game operator s toolkit: The essentials and beyond I. Summary Live games don t just need great game operations strategies, they need great tools. In this paper you will learn about the key tools for

More information

Running Head: NINTENDO 1

Running Head: NINTENDO 1 Running Head: NINTENDO 1 Nintendo: Gaming Strategy Analyzed Sara L. Reed LDR 660: Case Study Professor Kara Werner February 24, 2013 NINTENDO 2 Background and Overview of Nintendo As one of the big three

More information

UBISOFT REPORTS FULL-YEAR 2013-14 SALES AND EARNINGS FIGURES

UBISOFT REPORTS FULL-YEAR 2013-14 SALES AND EARNINGS FIGURES UBISOFT REPORTS FULL-YEAR 2013-14 SALES AND EARNINGS FIGURES Annual sales: 1,007 million Non-IFRS operating loss: 66 million 2014-15 operating income target confirmed Paris, May 15, 2014 Today, Ubisoft

More information

ACTIVISION BLIZZARD ANNOUNCES RECORD FOURTH QUARTER AND CALENDAR YEAR 2011 EARNINGS

ACTIVISION BLIZZARD ANNOUNCES RECORD FOURTH QUARTER AND CALENDAR YEAR 2011 EARNINGS ACTIVISION BLIZZARD ANNOUNCES RECORD FOURTH QUARTER AND CALENDAR YEAR 2011 EARNINGS FINANCIAL HIGHLIGHTS CY 2011 EPS Grows by More than 17% Establishing New Company Record Company Achieves Record GAAP

More information

Goodbye email, Hello collaboration. Our first Thursday of the month ritual, May Edition

Goodbye email, Hello collaboration. Our first Thursday of the month ritual, May Edition Goodbye email, Hello collaboration Our first Thursday of the month ritual, May Edition 2 Our Agenda for Today Introduction Our Welcome Message for you Collaboration Highlights Asana Collaboration & communication

More information

Copyright 2015 VMdamentals.com. All rights reserved.

Copyright 2015 VMdamentals.com. All rights reserved. Copyright 2015. All rights reserved. Copyright 2015. All rights reserved. The S oftware Erik Zandboer Advisory vspecialist EMC 2 Europe West D efined D ata C enter Copyright 2015. All rights reserved.

More information