QUT PRINTING SERVICES. Printing from your laptop. Connect your laptop to the student print queue

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1 QUT PRINTING SERVICES Printing from your laptop Connect your laptop to the student print queue

2 Contents Using this guide 3 How to print from your laptop 3 Windows 8 4 Windows 7 Windows Vista 6 Windows XP 8 Mac OSX 9 Send your document to print 10 Help and resources 11 Troubleshooting 11 QUT Printing Services locations and hours 12

3 Using this guide This guide contains instructions to help you print from your laptop to QUT printers. Instructions will vary with your laptop operating system. This guide provides help connecting from: Windows 8, 7, Vista and XP Mac OSX. How to print from your laptop Connect to QUT Wireless To print from your laptop you must connect to the QUT Wireless network. For instructions go to Install student print queues Follow the instructions in this guide to install student print queues on your laptop. Use the instructions for your operating system. Send jobs to print Follow the instructions on page 10 of this guide to send documents to student print queues. Print out your documents at any Print Release Station on campus. 3

4 Windows 8 Once you are connected to the QUT Wireless network follow the instructions below to connect to student print queues on Windows Open the Run dialog box Press Windows Key + R to bring up the Run dialog box or from the Windows 8 Start screen, right click and select All apps from the App bar, then select Run. 2. Enter the print queue to connect To install the black and white print queue, type in \\qutprintgp\students and press Enter. To install the colour print queue, type in \\qutprintgp\students_col and press Enter. 3. Authentication If you are prompted, enter your QUT Access login details as shown below. Tick the Remember my credentials checkbox then click OK. Before your QUT username, you must type QUTAD\ Enter your QUT username. Enter your QUT password. 4

5 You may then see the following Install driver window. Click the Install driver button. Click Yes to complete the driver installation. For further instructions go to Send your jobs to print on page 10 of this guide. 5

6 Windows 7 Windows Vista Once you are connected to the QUT Wireless network follow the instructions below to connect to student print queues on Windows 7 or Windows Vista. 1. Open the Windows search box Click on the Windows button and click in the Search programs and files box. 2. Enter the print queue to connect To install the black and white print queue, type in \\qutprintgp\students and press Enter. To install the colour print queue, type in \\qutprintgp\students_col and press Enter. 3. Authentication If you are prompted to, enter your QUT Access login details as shown below. Tick the Remember my credentials checkbox then click OK. Before your QUT username, you must type QUTAD\ Enter your QUT username. Enter your QUT password. 6

7 You may then see the following Install driver window. Click the Install driver button. The print queue is now installed. For further instructions go to Send your jobs to print on page 10 of this guide. 7

8 Windows XP Once you are connected to the QUT Wireless network follow the instructions below to connect to student print queues on Windows XP. 1. Open the Run dialog box Click the Windows Start button then select Run. 2. Enter the print queue to connect To install the black and white print queue, type in \\qutprintgp\students and press Enter. To install the colour print queue, type in \\qutprintgp\students_col and press Enter. 3. Authentication If you are prompted to, enter your QUT Access login details as shown below. Tick the Remember my credentials checkbox then click OK. Before your QUT username, you must type QUTAD\ Enter your QUT username. Enter your QUT password. Click Yes on the Connect to Printer window if shown. The print queue is now installed. For further instructions go to Send your jobs to print on page 10 of this guide. 8

9 Mac OSX Once you are connected to the QUT Wireless network follow the instructions below to connect to student print queues on Mac OSX. 1. Download the printer setup file Go to and download the QUTPrintsetup.dmg file 2. Install the file Open the downloaded file on your Mac by double clicking. Double click on the Setup QUT Printing icon and click Run then choose a campus. 3. Authentication Enter your QUT Access username (e.g n ) and password, click OK. Both the QUTBlackAndWhite and QUTColour printers will be added to your Mac. For further instructions go to Send your jobs to print on page 10 of this guide. 9

10 Send your document to print Before you print, check you are connected to the QUT Wireless network. Follow the instructions below to print. 1. Open and print the document Open your document in a software program and select the command to print. 2. Select a student print queue In your print settings, select a student print queue from your printer options and click Print or OK. This will send your document to the student print queue. 3. Release your print job Release and collect your print job at any Print Release Station on campus using the credit on your QPS account. Important: Jobs sent to student print queues are deleted after 18 hours. If you have not printed your job in this time you will need to resend it to the print queue. Student print queue names Black and white Colour Windows \\qutprintgp\students \\qutprintgp\students_col \\qutprintgp.qut.edu.au\students \\qutprintgp.qut.edu.au\students_col Mac QUTBlackAndWhite QUTColour 10

11 Help and resources For a list of Print Release Station locations go to secure.qps.qut.edu.au/locations For more help with printing go to Troubleshooting If you are not able to install print queues or cannot print to them: Check you are connected to the QUT wireless network If using Windows, remove your stored credentials from Credential Manager, which can be found in the Control Panel Reinstall the print queues and type the full server name of the printer from step 2. e.g. \\qutprintgp.qut.edu.au\students 11

12 QUT Printing Services locations and hours Gardens Point V Block level 2 (07) Kelvin Grove R Block level 2 (07) For current opening hours visit

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