VeeamUP. Rethinking Compliance: Beyond Security to Business Continuity. Volume # 03

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1 VeeamUP Volume # 03 Availability for the Modern Data Center: Business & IT Perspectives Rethinking Compliance: Beyond Security to Business Continuity Enjoy reading, Your VeeamUP editorial team

2 01 Compliance in the new threat landscape

3 Compliance in the new threat landscape Page 3 In a business world increasingly driven by mobile and social technologies, IT departments face significant challenges to keep corporate data safe. Against this background of rapidly evolving technology, they also have to ensure compliance with a whole range of regulations (from Sarbanes-Oxley to HIPAA or PCIDSS) designed to keep data protected and retrievable. But compliance can t simply be seen a box-ticking exercise; it s a vital element of any large IT organization s activities. The potential financial damage of data loss is huge, from hefty fines to serious impact on revenue. But the damage to the reputation of your brand and your senior management team can be even bigger and even harder to repair. Against this background, the availability of the systems and data that keep your business running is absolutely critical downtime and data loss are unacceptable. Demonstrating to regulatory bodies that you can limit the risk of suffering from traditional criminal attacks such as SQL injections and Distributed Denial of Service (DDoS) attacks is just the start. Advanced threats are growing in volume, sophistication and persistence every day. Staying ahead of these threats whether from bored kids, foreign state-backed hacking teams, or highly motivated and well-organized criminal gangs is a monumental challenge. Alongside these external threats, the ever-present danger of employee negligence or malfeasance adds further compliance risk. In this constantly evolving threat landscape, even the best-protected organizations will eventually suffer a failure. The question is: How do you accelerate and streamline effective responses to criminal activity and ensure the availability of business-critical systems when the inevitable happens? Moving beyond security Traditionally, compliance activities have focused on how to: Protect: with perimeter defenses, anti-virus and anti-malware software Detect: by monitoring access and data movement to identify attacks as they happen Respond: by containing the damage, combating the threat and conducting forensic investigations Sustain: through risk assessments, policy reviews and periodic vulnerability checks But a strategic approach to compliance needs to look beyond this protect-preventrespond model. In a world where data breaches are inevitable, security will only get you so far. Compliance activities also need to encompass a rigorous approach to business continuity, so that when the worst does happen, you know the systems that keep your business operational will carry on running. In this edition of VeeamUP we ll look at why it s essential to rethink how you approach compliance, and we ll offer some practical advice on how you can take compliance beyond security in your own organization. VeeamUP. Availability for the Modern Data Center: Business & IT Perspectives. Volume 03 Veeam Software

4 02 Turning compliance into competitive advantage

5 Turning compliance into competitive advantage Page 5 For many global enterprises, complying with legislative mandates is simply the first step. Taking the next step by adopting ISO standards helps demonstrate a proactive approach to risk mitigation through adherence to strict business continuity criteria. Accreditation for rigorous ISO standards can offer a real competitive differentiator, providing the increased credibility to help organizations enter new markets and increase their share of existing markets by attracting new and larger customers. Compliance with key ISO standards for data protection includes the implementation of proactive business continuity management systems that can ensure key business processes are resumed quickly in the event of a failure or disaster. By adopting these standards, enterprises can prove to customers that robust systems are in place to keep the business running, no matter what happens. Audit-proof compliance But to achieve accreditation and sustain it, organizations must be able to demonstrate adherence with the expected standards in ISO audits. For ISO standards looking at Business Continuity Management Systems, the ability to demonstrate the availability of business-critical systems in the event of a failure is vital. Performing backups and putting disaster recovery (DR) plans in place is essential, but if they re not regularly tested, it can be difficult to prove they ll be recoverable if the worst does happen. Compliance with the Sarbanes-Oxley Act is also essential, designed to protect investors in the wake of high-profile accounting scandals is mandatory for publicly-listed companies in the US. In recent years, however, it has become the de facto global standard, representing a robust approach to ensuring electronic records and audit trails are retained and auditable for long periods of time and recoverable after a disaster. To make your systems audit-proof, whether for ISO or Sarbanes-Oxley accreditation, continually testing DR systems and recoverability is essential. It s also vital to document the tested recovery times for key business systems and processes. Your backup and recovery systems should provide a full audit trail and detailed test logs that can be kept for as long as needed. They should also give you the ability to test backup copies, recoverability and restore times in a sandbox environment, so you can run tests at any time with no impact on your production environment. VeeamUP. Availability for the Modern Data Center: Business & IT Perspectives. Volume 03 Veeam Software

6 03 Rethinking compliance

7 Rethinking compliance Page 7 Enterprises tend to simply partner with data protection vendors on their compliance programs. But compliance needs to be integrated with business continuity plans, which means organizations must look beyond traditional security vendors to find additional technology partners that can help ensure the data center and the business services it support are always on. Of course, the always-on data center is itself a key risk factor for compliance. As networks become stretched through mobility and BYOD initiatives and pressure from the business increases to deliver services 24/7, keeping data, applications and users protected becomes even more challenging. Against a background of rapidly changing advanced threats, it s not a question of whether a breach will occur, but rather when a breach will occur. And as new technologies and threats continue to emerge, your defense posture and approach to compliance must be able to adapt quickly to keep up with the pace of change. Know, don t hope In a constantly shifting threat landscape, the classic defense model of prevention and protection is inadequate. What s needed is a clear plan that s continually tested and updated to ensure you re always following the latest best practices and your business continuity management is completely audit-proof. Achieving compliance and gaining the ISO and Sarbanes-Oxley accreditations that differentiate your business doesn t simply require robust backup technology and processes. It requires the ability to continually test the recoverability of your backups, so you re able to demonstrate with confidence that you can meet recovery time objectives for critical applications. With ongoing backup and recoverability testing you don t need to hope your businesscritical services will keep running when a failure occurs you ll know they will. Make accountability part of the plan It s all too easy for compliance accountability to fall across multiple business functions, but a single point of overall accountability is essential for success. Once you ve decided to achieve ISO or Sarbanes-Oxley accreditation, it s essential to designate a compliance officer and compliance team to support your businesses continuity objectives. Reporting to the CISO, the compliance team must have an unambiguous mandate to constantly review compliance and ensure a rigorous adherence to the accreditation framework. Reporting to the CISO, the compliance team must have an unambiguous mandate to constantly review compliance and ensure a rigorous adherence to the accreditation framework. VeeamUP. Availability for the Modern Data Center: Business & IT Perspectives. Volume 03 Veeam Software

8 04 Solving the compliance puzzle

9 Solving the compliance puzzle Page 9 Security is only one piece of the compliance puzzle. To ensure full, readily auditable compliance, organizations need additional support beyond that provided by vendors of protection and prevention solutions. It s vital to find a technology partner that can support your organization when security solutions fail to protect business-critical applications and data and ensure ongoing availability for those services. Your business continuity technology partner shouldn t just provide backup and DR capabilities it should deliver thorough and continual testing of the recoverability of backups. Veeam delivers business availability through advanced backup and replication and DR technologies, offering high-speed recovery and verified protection to help organizations take compliance beyond security and enable the Always-On Business. By helping enable accreditations and meet audit requirements, as well as proactively identifying ways to improve backup and DR processes, Veeam s technology expertise can help you increase brand credibility, align compliance activities with core business objectives, and keep key business services up and running when disaster strikes. Visit to learn more. VeeamUP. Availability for the Modern Data Center: Business & IT Perspectives. Volume 03 Veeam Software

10 If you d like to learn more visit us at or call one of our offices Global Headquarters Switzerland Linden Park, Lindenstr. 16, CH-6340 Baar Phone: Americas region Main office USA - Atlanta 2520 Northwinds Parkway Suite 600 Alpharetta, GA Phone: USA - Columbus 8800 Lyra Drive, Suite 350 Columbus, Ohio Phone: Fax: USA - Phoenix 303 West Elliot Road, Suite 101 Tempe, AZ Canada 3773 Côte-Vertu Boulevard, Suite 210 Saint-Laurent, Québec +1 (647) Technical Support Phones: US Toll-Free +1 (800) US Toll-Free +1 (800) United States +1 (614) Argentina +54 (115) Brazil +55 (11) Mexico +52 (554) EMEA region Main office France 13/15 rue Jean Jaurès, Puteaux, France Phone: (1) Germany Konrad-Zuse-Platz München Phone: Fax: (892) Italy Piazzale Biancamano 8 Milan, Phone: Fax: (042) The Netherlands Evert van de Beekstraat 310, 1118 CX, Schiphol Centrum, Phone: +31 (0) Fax: +31 (0) (858) Poland Israel Spain Sweden Ul. Domaniewska 39A, Wejście A, Warszawa Phone: Fax: South Africa P.O 2148 Hamanofim St. Ackerstein Towers (A) Herzelia Pituach United Kingdom Calle de la Ribera del Loira, 46 Madrid, Phone: (91) Frösundaviks Allé 15 SE , Solna, Phone: +46 (0) (10) Ground Floor Twickenham Building, The Campus 57 Sloane Street Cnr Main Bryanston 2021, Phone: +27 (0) (10) The Annexe, Hurst Grove, Sandford Lane, Winnersh Berkshire RG10 0SQ, Phone: +44 (0) (845) Asia Pacific Region Main office Australia Office Building Address: Level 4, 22 Darley Rd, MANLY NSW 2095 Postal Address: PO Box 131 MANLY NSW 1655 Phones: , Fax: India #1356, 13th Flr, Platinum Tech Park, (Near Vashi Railway Station, Sector 30) Vashi, Navi Mumbai, Phone: Singapore 152 Beach Rd #04-08 Gateway East Singapore, Phone: (2) Technical Support Phones for other countries Belgium +32 (78) Denmark +45 (78) Norway +47 (85) Hong Kong New Zealand +64 (9) Chile +56 (22) Colombia +57 (1) Saudi Arabia UAE Toll-free

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