QSC AG. Analyst Day. Hamburg, October 6, 2011

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1 QSC AG Analyst Day Hamburg, October 6, 2011

2 AGENDA Growth Strategy Dr. Bernd Schlobohm, Founder & CEO Direct Sales Strategy Thomas Stoek, Board Member Indirect Sales Strategy Arnold Stender, Board Member Q&A Break Tour to our Hamburg Data Center Profitability Strategy Jürgen Hermann, CFO Q&A

3 GROWTH STRATEGY Dr. Bernd Schlobohm, Founder & CEO

4 QSC 2011: A FULL-SERVICE ICT PROVIDER Founded 1997 / IPO ,250 employees Clear focus on German SMEs ( Mittelstand ) Nationwide NGN Data centers in Cologne, Hamburg, Munich, Nuremberg Pioneer in the DSL market Pioneer in the VoIP market Pioneer in the ICT market with IP Partner (Housing / Hosting) INFO AG (Outsourcing / Consulting) Broad costumer base and strong costumer relationships

5 QSC 2016: THE GERMAN CLOUD PROVIDER Clear focus on the German Mittelstand Nationwide NGN Several data centers in Germany Broad costumer base and strong costumer relationships Best-in-class ICT security Open Access Integrator Pioneer in the Cloud market German Cloud platform Pioneer in the machine-tomachine market ( Internet of Things ) ICT end-to-end services

6 GROWTH VISION: QSC WILL DOUBLE ITS REVENUES WITHIN 5 YEARS In 2011, QSC is a company with Revenues of 478 million* An EBITDA margin of 17%* Free cash flow of million In 2016, QSC will be a company with Revenues of billion An EBITDA margin of 25% Free cash flow of million * Consensus

7 QSC 2016: OUR STRATEGY FOR DOUBLING REVENUES

8 AGENDA: QSC WILL LEVERAGE ITS EXISTING CUSTOMER BASE

9 THE QSC GROUP IS ROOTED IN THE GERMAN MITTELSTAND

10 QSC + INFO AG + IP PARTNER = THREE COMPANIES WITH REMARKABLE STRENGTHS

11 QSC GROUP: BROAD ICT PORTFOLIO SERVES AS A PERFECT BASE FOR UP- AND CROSS-SELLING

12 IT OUTSOURCING: A MAIN TRIGGER FOR UP- AND CROSS-SELLING

13 THREEFOLD SALES STRATEGY FOR TARGETING EXISTING AND NEW CUSTOMERS Segmentation will be adopted according to levers of the sales organization

14 AGENDA: QSC WILL OFFER CLOUD SERVICES

15 CLOUD COMPUTING: A PARADIGM SHIFT IN THE ENTIRE ICT SECTOR

16 CLOUD COMPUTING WILL OPEN UP A TREMENDOUS MARKET OPPORTUNITY

17 BECAUSE OF MULTIPLE CUSTOMER BENEFITS

18 QSC MEETS ALL THE PREREQUISITES FOR TARGETING THE MARKET FOR CLOUD SERVICES

19 AND WILL LEVERAGE ITS PORTFOLIO IN THE CLOUD

20 THE 1 st KEY ADVANTAGE OF QSC: END-TO-END SERVICES OF HIGHEST QUALITY QSC offers end-to-end services from desktop to data center Highest service quality is proofed by various customer surveys

21 THE 2 nd KEY ADVANTAGE OF QSC: BEST-IN-CLASS SECURITY Based in Germany, QSC complies with the country s strict data protection laws QSC has a long tradition of highest security levels Many certificates (e.g. TÜV, ISO) prove high quality standards Strong company-wide IT security policy Dedicated IT security manager with a direct reporting line to the CEO

22 THE 3 rd KEY ADVANTAGE OF QSC: TRUSTED PARTNER OF THE GERMAN MITTELSTAND Since 2000, QSC has established itself as a partner of choice for the German Mittelstand QSC focuses on the German market All Data centres and offices are based in Germany These data centers + NGN are a perfect base for Cloud Services => QSC has all the assets to provide the German Cloud

23 AGENDA: QSC WILL OFFER SCALABLE PRODUCTS

24 QSC HAS A LONG TRADITION OF DEVELOPING AND MARKETING SCALABLE PRODUCTS QSC knows how to scale products QSC knows how to industrialize processes QSC knows how to manage a partner channel

25 QSC WILL DEVELOP FURTHER SCALABLE PRODUCTS

26 QSC IS WORKING ON CLOUD APPLICATIONS FOR HIGHLY ATTRACTIVE MARKETS SensorCloud O(SC) 2 AR Open Service Cloud for the Smart Car Öko Energy management

27 SENSORCLOUD: READY FOR MARKET IN 2013 SensorCloud: A highly scalable platform for interconnected sensors and steering applications First products for the retail market available from early 2013 Consortium under the lead of QSC partner RWTH Aachen University, Cologne University of Applied Sciences ("Fachhochschule Köln"), symmedia GmbH, and the Dillenburger group, supported by the BMWi with a multi-million euro grant

28 O(SC) 2 AR OPEN SERVICE CLOUD FOR THE SMART CAR (CERTIFICATION OF E-CAR EXPECTED IN 2014) Objective: Smart Car drives into the Cloud! A Communication and Cloud system for integrating electric cars in a SmartGrid and SmartTraffic Consortium under the lead of StreetScooter; a cluster to build e-cars at RWTH Aachen University. QSC responsible for Communication and Cloud Services integration. Consortium supported by the BMWi with a multi-million euro grant.

29 A THIRD VERY INTERESTING MARKET: ENERGY MANAGEMENT Energy management for decentralized regenerative power production Aim is to cluster different types of regenerative power production for more equalization of production and consumption Makes use of QSC real-time Cloud technology Based on the technology of the publicly funded SensorCloud and O(SC) 2 AR projects First negotiations with large utilities under way

30 OUR STRATEGY: QSC WILL BECOME THE GERMAN CLOUD PROVIDER

31 KEY TAKEAWAYS: QSC IS IN A PERFECT POSITION Realizing opportunities in cross- and up-selling Fast sales integration of INFO AG and IP Partner Joint customer base of more than 30,000 customers in the German Mittelstand Seizing opportunities in Cloud computing QSC is in the pole position for targeting the fast-growing market as we have all necessary competencies on board Profiting from long experience in scaling products and services QSC is rooted in the TC sector, a sector with a proven track record of automation and industrialization QSC will grow its business and focus on profitability and financial strength to generate returns for shareholders

32 TO DOUBLE ITS REVENUES WITHIN 5 YEARS QSC will strengthen its position as a medium-sized ICT provider, and will become the operator of the German Cloud In 2016, QSC will be a company Revenues of billion An EBITDA margin of 25% Free cash flow of million

33 Direct Sales Strategy Thomas Stoek, Board Member

34 QSC AIMS TO DOUBLE ITS REVENUES FROM DIRECT SALES Growth in Direct Sales will be triggered by: Leveraging the existing customer base Private Cloud Services * Pro forma (incl. FY INFO AG)

35 QSC: A LONG TRADITION OF MANAGED SERVICES

36 INFO AG: WELL POSITIONED IN THE CONSULTING AND OUTSOURCING BUSINESS

37 IP PARTNER: A FAST GROWING HOUSING AND HOSTING PROVIDER WITH ITS OWN DATA CENTERS

38 QSC-GROUP: A FULL-SERVICE ICT PROVIDER WITH HUGE POTENTIAL FOR PROFITABLE GROWTH

39 QSC EXPECTS TO GROW FASTER THAN THE MARKET

40 QSC IS WELL POSITIONED IN AN ATTRACTIVE MARKET

41 TWO MAIN GROWTH DRIVERS IN DIRECT SALES

42 FULL-RANGE ICT PORTFOLIO WILL LEAD TO A HIGHER SHARE OF WALLET

43 INFO AG AND QSC ARE A PERFECT COMBINATION FOR UP- AND CROSS-SELLING Crossselling Upselling New customers (+20%) >130 customers >1,000 customers Deal size ~ 540k Deal size ~ 65k Increase of average revenue and customer base!

44 MORE REVENUES ON THE SAME SPACE: A HUGE TRIGGER FOR ADDITIONAL REVENUES m3 m2

45 GROWTH DRIVER NEW BUSINESS: QSC HAS WON CONTRACTS WORTH 17.4 MILLION WITHIN 6 WEEKS

46 KEY TAKEAWAYS: DIRECT SALES EXPECTS STEADY GROWTH Direct Sales aims to double its revenues in the next five years Two main triggers for growth Upselling of existing and new services New customers A great start for up-selling 15 joint projects Total contract value > 1 million

47 INDIRECT SALES STRATEGY Arnold Stender, Board Member

48 QSC AIMS TO DOUBLE ITS REVENUES FROM INDIRECT SALES CHANNELS Growth in Indirect Sales will be triggered by: Leveraging the existing customer base Cloud Services Growth in Wholesale will be triggered by: Cloud Services Scaling the Cloud

49 STRATEGY FOR INDIRECT SALES BUSINESS

50 INDIRECT SALES: RISING RELEVANCE OF PARTNER AND WHITE LABEL CHANNELS Three main channels: Partners: QSC with customer relations e.g. NouvelleCom, Bluestring White Label: Resellers / ISPs / Carriers with customer relations e.g. Avaya, DeTeWe, AT&T Voice Business: German and foreign carriers with customer relations e.g. Colt, KPN

51 THREE WAYS TO INCREASE REVENUES FROM INDIRECT SALES

52 CLOUD SERVICES AND MORE: NEW QSC PRODUCTS IN H AND

53 NEW PRODUCTS WILL ACCELERATE UP- AND CROSS-SELLING

54 TREMENDOUS UPSELLING POTENTIAL FROM CLOUD SERVICES

55 QSC WILL BROADEN ITS SALES CHANNEL AND WIN MORE SALES PARTNERS WITH AN IT BACKGROUND

56 THE THREE WAYS TO INCREASE REVENUES WILL ENABLE QSC TO MORE THAN DOUBLE ITS REVENUES

57 STRATEGY FOR WHOLESALE BUSINESS

58 WHOLESALE: OPEN ACCESS AND CLOUD SERVICES WILL DRIVE GROWTH

59 FIRST GROWTH OPPORTUNITY: OPEN ACCESS

60 QSC HAS LAUNCHED THE FIRST NATIONWIDE OPEN ACCESS PLATFORM IN GERMANY Customer NGA carrier QSC Wholesale partner Voice Internet Fiber Cable NGA carrier Network link Automated interfaces QSC NGN Automated interfaces Wholesale partner Mobile

61 THE EARLY LAUNCH IS PAYING OFF In 2010, QSC started Open Access business with two partners Leipzig-based HL komm as the first infrastructure provider 1&1 Internet AG as the first provider In 2011, QSC has became a partner in a unique pilot project for Next Generation Access in Berlin Partners: Vattenfall, Ericsson and degewo (residential property company) As QSC acts as a neutral integrator of networks and services, the company is in a pole position to participate in the growth of FTTx business

62 QSC WILL COMMERCIALIZE ITS POLE POSITION Assumption: In five years time, about 500,000 households will have been equipped with fiber via QSC Internal processes are the same as ADSL processes, and therefore well-established QSC has broad experience in automated systems The systems are up and running Many years of loyal partnerships with several service providers No competition from NGA providers and residential customer brands QSC is fast & flexible

63 SECOND GROWTH OPPORTUNITY: CLOUD SERVICES Trusted Cloud (SensorCloud) is a perfect toolbox for further services: Home automation Smart metering Smart grids QSC is well positioned to offer Cloud Services Close contact with utility companies (e.g. Vattenfall, RWE) Close contact with residential customer providers (freenet, 1&1) QSC will offer a German Cloud platform (hosted in Germany under German law) QSC has broad experience in designing and marketing innovative products & solutions

64 HOME AUTOMATION IS OF GREAT INTEREST

65 HOME AUTOMATION: QSC IS WELL POSITIONED Trusted Cloud platform & German high-end data centers will serve as a perfect base Home automation is closely associated with the use of sensors and actuators here QSC currently collects experiences QSC is a network specialist and (thanks to close co-operation with e.g. RWTH Aachen) able to develop intelligent interfaces QSC is perceived as a reliable vendor QSC is an innovative company & experienced in occupying market niches

66 SMART METERING IS A HUGE OPPORTUNITY

67 DAWN OF THE GERMAN SMART METERING MARKET

68 SMART METERING: QSC IS WELL POSITIONED QSC has broad experience in integrating different (data) networks (e.g. German Open Access platform) QSC owns a NGN and employs many highly qualified data networks specialists QSC is able to store huge amount of data in its own high-end data centers (and can guarantee highest data security) QSC will be able to develop interfaces thanks to its own growing team of IT developers and the co-operation with different universities (e.g. RWTH Aachen)

69 A CLEAR STRATEGY TO INCREASE REVENUES IN INDIRECT SALES AND WHOLESALE BUSINESS Indirect Sales Define new products Increase ARPU Find new partners Wholesale Open Access Portfolio for fiber companies Cloud Services Develop products for home automation Develop products for Smart metering

70 PROFITABILITY STRATEGY Jürgen Hermann, CFO

71 STEERING LOGIC AND MANAGEMENT REPORTING NECESSIATE NEW SEGMENTATION

72 CURRENT SEGMENTATION

73 NEW SEGMENTATION FIRST-TIME ADOPTION FOR 2011

74 NEW SEGMENTATION WILL STRENGTHEN THE INDIRECT SALES BUSINESS Managed Services / Direct Sales not affected by new segmentation Products / Indirect Sales will benefit because of the inclusion of the B2B2B business

75 THREE LEVERS TO IMPROVE EBITDA MARGIN TO 25%

76 FIRST LEVER: QSC IS CHARACTERIZED BY STRICT COST DISCLIPLINE

77 COST OF REVENUES INCLUDE DIRECT AND INDIRECT COST OF REVENUES

78 SECOND LEVER: ONGOING REDUCTION OF STRUCTURAL NETWORK COSTS

79 SECOND LEVER: FURTHER ROOM FOR IMPROVING STRUCTURAL NETWORK COSTS

80 SECOND AND THIRD LEVER: QSC IS ABLE TO INCREASE ITS GROSS PROFIT STEP BY STEP

81 WEIGHT OF STRUCTURAL NETWORK COSTS WILL DECREASE DUE TO PROFITABLE GROWTH

82 PROFITABLE GROWTH AND ALSO LOW CAPEX STRONGLY BACK RISING FREE CASH FLOW QSC targets to invest 8% of revenues per year Percentage can vary between 6-10%, mainly due to investments in new data centers

83 CAPEX STRUCTURE WILL CHANGE BUT OVERALL QSC WILL CONTINUE TO INVEST 8% OF REVENUES Bulk of infrastructure investments will be made in Housing and Outsourcing Lower relevance of TC business will lead to declining customerrelated CAPEX

84 HIGHER EBITDA AND LOW CAPEX WILL LEAD TO HIGHER FREE CASH FLOW IN THE YEARS TO COME

85 AT A GLANCE: QSC IN 2016

86 QSC HAS SET ITSELF VERY AMBITIOUS BUT REALISTIC GOALS In 2016, QSC will be a company with Revenues of billion An EBITDA margin of 25% Free cash flow of million * Consensus

87 QUESTIONS & ANSWERS

88 CONTACT QSC AG Arne Thull Head of Investor Relations Mathias-Brüggen-Strasse Cologne Phone Fax Web twitter.com/qscirde twitter.com/qsciren blog.qsc.de xing.com/companies/qscag slideshare.net/qscag paulrobertloyd.com/2009/06/social_media_icons

89 SAFE HARBOR STATEMENT This presentation includes forward-looking statements as such term is defined in the U.S. Private Securities Litigation Act of These forward-looking statements are based on management s current expectations and projections of future events and are subject to risks and uncertainties. Many factors could cause actual results to vary materially from future results expressed or implied by such forward-looking statements, including, but not limited to, changes in the competitive environment, changes in the rate of development and expansion of the technical capabilities of DSL technology, changes in prices of DSL technology and market share of our competitors, changes in the rate of development and expansion of alternative broadband technologies and changes in prices of such alternative broadband technologies, changes in government regulation, legal precedents or court decisions relating, among other things, to line sharing, rent for co-location and unbundled local loops, the pricing and timely availability of leased lines, and other matters that might have an effect on our business, the timely development of value-added services, our ability to maintain and expand current marketing and distribution agreements and enter into new marketing and distribution agreements, our ability to receive additional financing if management planning targets are not met, the timely and complete payment of outstanding receivables from our distribution partners and resellers of QSC services and products, as well as the availability of sufficiently qualified employees. A complete list of the risks, uncertainties and other factors facing us can be found in our public reports and filings with the U.S. Securities and Exchange Commission.

90 DISCLAIMER This document has been produced by QSC AG (the Company ) and is furnished to you solely for your information and may not be reproduced or redistributed, in whole or in part, to any other person No representation or warranty (express or implied) is made as to, and no reliance should be placed on, the fairness, accuracy or completeness of the information contained herein and, accordingly, none of the Company or any of its parent or subsidiary undertakings or any of such person s officers or employees accepts any liability whatsoever arising directly or indirectly from the use of this document The information contained in this document does not constitute or form a part of, and should not be construed as, an offer of securities for sale or invitation to subscribe for or purchase any securities and neither this document nor any information contained herein shall form the basis of, or be relied on in connection with, any offer of securities for sale or commitment whatsoever

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