ASSOCIATE DEGREE OF AVIATION (OPERATIONS MANAGEMENT) COURSE OUTLINE 2015

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1 GOVERNMENT OF WESTERN AUSTRALIA ASSOCIATE DEGREE OF AVIATION (OPERATIONS MANAGEMENT) COURSE OUTLINE 2015 Information correct as of August Provider CRICOS Code 00020G Higher Education Provider

2 The Administrative Information Course Title Associate Degree of Aviation (Operations Management) Course Code H401 CRICOS Course Code K Department Higher Education Course Information Course DetailS Duration Full-time students will complete the course in 2 years studying 4 units per semester. Part-time students should plan to complete the course in 4 years and will normally complete 2 units per semester. International students must maintain a full-time study load. Units Each associate degree course comprises 16 units. Some units are common with other associate degree courses. Credit points Each unit is allocated 3 credit points. A total of 48 credit points is required to complete the Associate Degree. Delivery site AeroSpace Training Centre, Jandakot campus, Jandakot Airport Delivery mode This course comprises of a mix of lectures, tutorials and independent study. Online teaching and support is provided using Polytechnic West s Online Learning Environment known as E-Campus. Onshore international students must study no more than 25% of their studies online. There are 3.5 hours of timetabled delivery per unit per week. You are expected to attend all timetabled lectures, tutorials and workshops. You are expected to undertake a further 6.5 hours study per unit per week in your own time. Delivery period There are two semesters a year. Each semester comprises of 14 weeks of study, plus two examination weeks. Intakes February & July H401 Associate Degree of Aviation (Operations Management) Introduction Associate Degree of Aviation (Operations Management) The aim of this course is to prepare you for paraprofessional careers in the aviation industry, in which additional business units aim to expand the range of employment opportunities in the aviation operations management field. Graduates will apply underpinning technical and theoretical knowledge in the field of Aviation with specialist knowledge in aviation management to undertake paraprofessional work in the airline and airport operations industry or as a pathway for further learning. The Associate Degree of Aviation (Operations Management) will require you to (have): Broad technical and theoretical knowledge in the field of aviation, with some depth in the underlying principles and concepts of aviation management related to airport and airline operations. Broad technical and theoretical knowledge in Business with an understanding of the underlying business principles and concepts that apply to aviation management related to airport and airline operations. Demonstrate a sound knowledge of the concepts and theories associated with the establishment and operation of an airport along with the operation, administration and management of an airline. Develop conceptual and theoretical understanding of Business practices with a particular in-depth understanding and application to airport and airline operations. Ability to communicate and present effectively as an individual and in a multi-cultural team on aviation operations management intellectual knowledge and ideas effectively. Cognitive skills to identify analyse and evaluate aviation management information from a range of sources. Cognitive, analytical and creative thinking skills to demonstrate a broad understanding and ability to communicate airline and airport management and operational concepts in some depth. Cognitive, analytical and creative thinking skills to interpret and explain sometimes complex aviation management and operational problems and an ability to generate solutions. An ability to use initiative and judgement to solve problems, and plan and decide on solutions in aviation operations management paraprofessional practice. An ability to adapt fundamental principles, concepts and techniques to familiar and unfamiliar contextual situations in the field of aviation management related to airline and airport operations. An ability to use and adjust knowledge and skills in different contexts and apply to further studies. The capability to practice professional and ability to exercise ethical responsibility as an individual or within teams, and recognise the need to engage in lifelong learning.

3 Employment outcomes By studying an Associate Degree of Aviation (Operations Management), graduates will have the opportunity to work in both airport and airline operations for major airline/airport organisations, in both the public and private sectors, in areas such as: Airport Operations Airport Planning Airline Operations Aviation Safety Management Aviation Business Airport Services The core units offered include: Introduction to Air Transportation Airport Operations Airport Planning Aviation Security Safety Management Systems Employment opportunities with further experience and qualifications With further education and experience graduates will be prepared for employment in mid-level aviation management, and be well qualified for roles in the following fields: Aviation Regulation Aviation Business Consultancy Aviation Operations Management Aviation Marketing and Public Relations Further study outcomes Polytechnic West maintains strong relationships with a number of universities. On successful completion of a Polytechnic West Associate Degree or Higher Education Diploma, students are eligible to take advantage of articulated pathways and apply for credit (advanced standing) towards a Bachelor degree at one of our university partners. For details of our university pathway options, visit the Polytechnic West website.

4 Course Structure Course Content Unit Code Unit Name Year 1 Contact Hours Contact Hours EFTSL Value*** 1 HAV123 Introduction to Air Nil Transportation 2 HBU102* The Communication Nil Environment 3 HAV121 Human Factors in Aviation Nil 4 HAV201 Flight Rules and Air Law Nil 5 HAV106 Aviation Meteorology Nil 6 HHM107* Introduction to Accounting Nil 7 HAM112 Airport Operations Nil 8 HAV122 Safety Management Systems Nil Year 2 Pre-requisite 9 HAV221 Airport Planning Nil 10 HAV211 Aviation Security Nil 11 HBU106* Principles of Management Nil 12 HBU101* The Marketing Environment Nil 13 HBU213* International Business Principles of Management HAV HBU212* Commercial Law Flight Rules and Air Law HAV HAV213 Public Relations Nil 16 HSU202** Project Management The Communication Environment HBU 102 * Units from the Associate Degree of Business ** Unit from Associate Degree of Network Technology *** Equivalent full-time study load

5 UNIT SYNOPSES Introduction to Air Transportation (HAM101) This unit explores the history of the air transportation industry and its impact on society. It considers the overall state of general aviation and the airline industry; its operation, economic principles and management structures. Labour relations within the air transportation industry are discussed, as well as the function of regulatory agencies. Critical issues and future prospects of the global air transportation industry are analysed. The Communication Environment (HBU102) This unit focuses on the skills, knowledge, behaviour and strategies used when communicating in a range of contemporary work environments. It will include aspects of developing and implementing presentation skills, individual and team skills, coaching and mentoring, organisational culture, conflict management, negotiation and cross cultural interaction. Various communication processes and systems are covered to ensure that the gathering and dissemination of information and organisational knowledge is effectively implemented in the organisation. The importance of professional networking is discussed and strategies are devised to develop and capitalise on networking opportunities. Academic writing skills including referencing, report writing and essay writing are included to ensure you are better prepared for their studies. Human Factors in Aviation (HAV101) This unit will introduce you to the reaction of the human body to flight and the necessary strategies that must be employed by aircrew to ensure that they recognise and compensate for their limitations. The unit also examines the psychological aspects of aircraft operations including aspects of leadership, communications and human error. The study of human factors is central to safety and efficiency in flying operations. Flight Rules and Air Law (HAV102) The unit introduces you to the various rules, regulations and orders relevant to the professional pilot. The official publications issued by the CASA and Air Services Australia will be explored with an emphasis on a thorough knowledge of flight rules and air law procedures to ensure greater airspace safety. Aviation Meteorology (HAV103) The unit provides you with an understanding of weather theory and the ability to interpret weather briefing documents which are essential skills for all pilots. This ensures that you will make informed and accurate decisions about how prevailing or forecast weather conditions will affect flying operations. Survey of atmospheric processes, ranging from global to local scale will be analysed and the fundamental principles of synoptic and physical meteorology investigated. Introduction to Accounting (HHM107) This unit provides you with a broad overview of the theoretical and practical requirements required to understand the accounting and operating characteristics that are of major concern to managers in industry Airport Operations (HAM102) This unit provides you with a multifaceted exploration of an airport s operation. Emphasis will be placed on an airport s operational systems, capacity and delay management, performance and operational control, airside and groundside operations management, environmental impact, emergency planning, economics and competition. It also provides a context for understanding and expressing issues related to airports. Safety Management Systems (HEV102) This unit will review the safety concepts and fundamental components of safety management systems, processes and procedures used in achieving high safety standards in aviation organisations. Participants will gain an appreciation of the various forms of safety cultures that are present in aviation organisations and see how this may lead to enhanced safety outcomes. Airport Planning (HAM201) This unit introduces you to strategic airport planning. The scope of this unit includes: site selection, environmental planning, airfield and terminal design, ground access and support facilities planning, and financing strategies. This unit will provide you with an insight into the complexities of developing an airport. Aviation Security (HAM202) This unit introduces the management of aviation security within the air transportation industry. You will consider emergent threats to aviation organisations and apply knowledge of risk and contingency management techniques, inner and outer airport defences and threat countermeasures. Significance of national and international aviation security regulations is examined. The Principles of Management (HBU106) This is an introductory unit primarily concerned with the definitions, concepts, principles and theories necessary to develop a clear understanding of the tasks and roles managers need to play in successful organisations. This unit explores the gap, along with the consequences, evident between conventional management wisdom and what is practised in organisations and the attributes required of effective managers and leaders. It also provides a broad spectrum of skills to support effective decision making including problem definition, consideration of different options for action and the analytical, written and presentation skills needed to convey these effectively. The Marketing Environment (HBU101) This unit is designed to provide a foundation on modern marketing philosophies and practices. It aims to give the necessary theoretical and analytical skills to enable an understanding of the role and practices of marketing in an organisation. Major issues that will be explored include: marketing orientation, strategic marketing, customer characteristics, competitive positioning, market research, target marketing strategies, and current topics in marketing.

6 International Business (HBU213) This unit has been constructed using a combination of theoretical understandings, principles, models and experiential learning activities to provide you with opportunities to develop and practise realistic business skills applied to organisations in the international business environment. Commercial Law (HBU212) Commercial Law focuses on providing a balanced, unbiased body of statutes and principles that assist in protecting and regulating the interests of all parties involved when conducting business activities. In this unit, you will build upon prior knowledge of the Australian legal system and be immersed in the intricacies of the varying statutes and laws that occupy both the Federal and State landscapes. You will gain understanding on how individual components which make up Commercial Law impact on the way business is conducted. Additionally, you will develop applicable knowledge in varying industries including in depth knowledge of Contract and Tort law, Business Structures, and Consumer Law. Public Relations (HAM203) This unit introduces Public Relations (PR) in terms of its impact upon positioning organisations in a competitive environment. Foundations of PR procedures and techniques are examined and the roles of public relations personnel in an organisation are evaluated. Project Management (HSU202) This unit focuses on the methods and problems of managing and assuring the quality of projects. The unit reflects the role of individuals required to effectively initiate, plan, execute, monitor and control tasks and resources to successfully manage a project from start to finish. It defines fundamental skills in time management, cost estimations and budgeting techniques. The student will identify and interact with project stakeholders, plan and document a simple project, establish time management requirements to achieve milestones, manage cost and human resources to achieve project goals, and ensure Quality Assurance processes are maintained. The student will gain an understanding of the project life-cycle, required project documentation and project timelines through participation in a project team.

7 Admission and Enrolment Requirements To enter a higher education qualification at Polytechnic West you should have: Successfully completed Western Australian Certificate of Education (WACE) or its year 12 Australian or International equivalent with a score of at least 50 in, English, Literature or EALD, or Successfully completed the full International Baccalaureate Diploma with a minimum of 24 points from six subjects at one sitting. Three of the subjects must be at the higher level. One of the six subjects should be English, or Successfully completed a 12 month VET Certificate IV in a relevant area, or Completed a relevant qualification in another country that is deemed by the National Office of Overseas Skills Recognition (NOOSR) as being at least comparable to an AQF Certificate IV. School Leavers Polytechnic West will accept an AQF/TAFE Certificate IV as a basis for admission to most courses, however school leavers using a Certificate IV achieved during their Years 11 and 12 must also have: Achieved a WACE; and Meet Polytechnic West s English Language requirement. English Language Requirements Entrance is subject to English Language Admission requirements, such as: IELTS score of 6.0 (Academic Version) overall with no individual band lower than 5.5; or TOEFL score of 530 or above; or Medium of instruction at school being English, and satisfactory grades in English in final examinations (such as C grade at 0 level). Alternative Admission Requirements Students may be of mature age with relevant work or other practical experience and a demonstrated level of general education, which provides them with a reasonable chance of successfully completing the program. Mature age selection criteria will be based on an assessment of the applicant s previous educational record, work and other relevant experience and interest in the field of study. Students meeting admission requirements will be offered a place in the course and invited to enrol. You must complete the approved enrolment form and pay your fees to secure your place in the course. All enrolled students agree to abide by PWA s General and Academic Regulations and Student Code of Conduct. These are available in the Higher Education Student Handbook or from our website at International students please refer to the Education and Training International (ETI) website for further responsibilities as an international student in Australia. To Apply Online Domestic Students can apply online at our website International Students can apply online to study at Polytechnic West on the ETI website at ETI is the unit within the Western Australian Government responsible for the recruitment and admission of international students into studying at Western Australian TAFE Institutes.

8 Enrolment with Advanced Standing If you have undertaken previous study in a similar field you may be eligible to enrol with advanced standing and have your previous learning recognised. Advanced Standing is the granting of credit towards the completion of a course based on previous studies that has been judged to have units that are equivalent to those in the course. International students should refer Advanced Standing enquiries to Education and Training International. Advanced standing from VET courses is set out in the Table below: Exemptions awarded in higher education course based on successful completion of VET Qualification Unit HAM 101 Introduction to Air Transportation HBU102 The Communications Environment HAV101 Human Factors in Aviation HAV102 Flight Rules and Air Law HAV103 Aviation Meteorology HBU111 Introduction to Accounting HAM102 Airport Operations HEV102 Safety Management Systems HAM201 Airport Planning HAM202 Aviation Security HBU106 Principles of Management HBU101 The Marketing Environment HBU203 International Business HAM203 Public Relations HBU212 Commercial law HSU202 Project Management Diploma of Aviation Management

9 Student Rights and Responsibilities It is the responsibility of every student to be aware of Polytechnic West s General and Academic Regulations, the Student Code of Conduct and the policies and procedures that relate to your rights and responsibilities as a student. These can be found in the Higher Education Student Handbook and on the Polytechnic West website at International students please refer to the Education and Training International website for further responsibilities as an international student in Australia. You are advised to obtain a Student I.D. card that will provide you with access to library services at Polytechnic West campuses and with our partner organisations. The Student I.D. card will also be required as proof of identity when you attend examinations. Adherence with the AeroSpace Training Centre s Operations Manual will strictly be enforced to maintain professional industry standards and the highest degrees of safety. It is the responsibility of every student to uphold these standards and operate in accordance with the provisions of this document. Assessment of the Associate Degree of Aviation (Operations management) Assessment information and marking criteria for each unit will be provided in the Unit Guide at the start of your study semester and you must abide by the assessment requirements set by the Polytechnic West Academic Regulations and in the Unit Guide. You will be given feedback on your performance in all assignments including the criteria against which the final mark was determined. Submission dates will not be altered unless an Application for Deferred Assessment has been completed and approved. Graduation with the Associate Degree of Aviation (operations management) To be awarded this qualification you must pass all the required units within the course. Once these are completed you will be entitled to apply to graduate with an Associate Degree of Aviation (Operations Management). Pathways Students graduating with the Associate Degree of Aviation (Operations Management) are eligible for credit towards a Bachelor degree at one of Polytechnic West s articulating universities. Check our website for up-to-date credit recognition arrangements. Study Fees Associate Degree of Aviation (Operations Management) International Students The tuition fee for international students is: $1, per unit. This fee is paid to ETI. Please refer to the Education and Training International website for payment details and refund policy. Domestic Students The tuition fee for domestic students is $1, per unit paid using one of PWA s payment options; or $1, deferred (includes 25% FEE-HELP Loan Fee) A full-time study load consists of four units per semester. These fees are valid for Semester 1 and Semester 2, Fees are reviewed on an annual basis. The Higher Education tuition fee statement is available on the Polytechnic West website polytechnic.wa.edu.au Course Costs In addition to the fees payable for this course, you may need to pay for textbooks, a uniform and any additional costs associated with your chosen course. Higher Education Student Services Higher Education Student Services staff can offer advice and support to make your education experience as successful as possible. If they cannot directly assist, suggestions can be made about referral to other staff or appropriate agencies which may be able to help if you are experiencing personal problems or difficulties with your study. Appointments with Client Services staff may be arranged at a Customer Service Centre by phoning or via hess@polytechnic.wa.edu.au Disclaimer The information contained in this publication is correct at the time of publishing but may be subject to change without notice. For up-to-date and current information, please check our website.

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