Your key to e-freight.

Transcription

1 Your key to e-freight.

2 Contents 02 The Changing Face of Air Cargo Forwarders Loyalty Programme Credit Payments & Settlements Product e-freight Product Advertising Engine Messaging Product Branding Module Reports & MIS Product Tracking Product Insurance Product 10 Calogi Solutions

3 The Changing Face of Air Cargo Calogi is a revolutionary e-commerce portal that offers a range of reliable, secure, simple and cost-effective e-freight business solutions to the air cargo industry. It provides the cargo community with a powerful tool to carry out business online, making it easy to buy or sell products and services. Both a business-to-business (B2B) and business-to-consumer (B2C) portal, Calogi offers the convenience of quick online access, providing complete visibility from job creation to shipment delivery. Calogi allows instant access to real-time information and a suite of useful products, including flight schedules, space availability, shipment tracking, credit control and air waybill stock management. Built by industry specialists, Calogi provides an innovative paper-free product range that enables rapid and seamless transfer of valuable data among stakeholders. Calogi creates a comprehensive, highly integrated business environment and strives to be the industry s preferred onestop cargo portal. 02

4 Forwarders c-ipro Import Forwarder Product c-ipro allows forwarders to create jobs, send consignee notifications, print delivery orders and track the status and history of jobs. View inbound shipment lists Generate airline/forwarder delivery orders Book collection docks Enter proof of delivery details Send pre-arrival/post-arrival notifications to customers Request online third-party logistics (3PL) services Minimises workload by enabling preparation of customs entries prior to shipment arrival Removes need to visit import counters by enabling online delivery order processing Reduces time spent queuing at the Ground Handling Agency (GHA) terminal through online dock booking c-gate Host-to-Host Link c-gate allows forwarders to seamlessly integrate their own systems with the Calogi portal and to send air waybill information from their systems to Calogi in order to avoid duplicate data entry. 03

5 c-epro Export Forwarder Product c-epro enables forwarders to effectively manage the entire export process, from responding to shipper enquiries to executing auto-rated air waybills. It also facilitates the booking or purchase of 3PL services and the interaction with airlines and other service providers. Export job creation Automate rate calculation Request ad-hoc rates from participating airlines Check availability and book space Receive status updates Execute and print air waybills (both A4 and neutral stock) Print A4 sheets and normal barcode labels Generate FWB and FHL messages Manage and report air waybill stock usage Real-time sales reports Book terminal docks for cargo delivery Request online 3PL services Manage air waybill Charges Correction Advice (CCA) View online credit status and manage payments Communicate through chat module In addition, the Calogi Express module allows for export courier shipment creation and execution; export courier job creation; and courier baggage voucher ratings, execution and stock management. Reduces workload and errors Allows seamless flow of information to entire supply chain through single data entry Reduces need for physical transportation and delivery of paper through online documentation Removes need to queue and reduces delivery time through dock booking Provides one-stop shop for ordering and billing services online, e.g. 3PL bookings Reduces need for manual data compilation through real-time sales reporting Provides access to real-time credit management features Accelerates freight movement process Secures distribution channel for bookings, rate negotiation and AWB stock control Facilitates access to shipping community (advertising, promotional rates, etc.) Reduces business telephone costs through usage of chat module 04

6 c-club Loyalty Programme FORWARDERS AIRLINES & GSA TERMINAL OPERATORS c-club allows subscribers to run flexible loyalty schemes for their customers. It creates a reward-based environment that lets the host set up personalised and profile-based SMART targets. Points earned can be redeemed for cash vouchers or credited towards the owner s c-trade account. In addition, forwarders can receive rewards from loyalty hosts, such as ground handlers, airlines, general sales agents or 3PL providers, based on a range of criteria, including weight, origin-destination pair and the value of business conducted. This self-managed loyalty programme is an original concept that will allow registered subscribers to host their own programmes within a specific target community. Set up customised loyalty programmes Award points to customers Exchange points for cash or credit Builds host loyalty by offering points in exchange for cash or credit Solidifies existing relationships Initiates new relationships Converts one-time customers into loyal clients c-trade Credit Payments & Settlements Product FORWARDERS AIRLINES & GSA 3PL RFS TERMINAL OPERATORS c-trade enables the collection and settlement of payments for Calogi community subscribers. Set up accounts for customers Enable automated saales-based invoicing Create automated invoice-based statement of accounts Manage bank guarantees Facilitate payment reconciliation Obtain visibility of online credit balance Reduces processing time due to elimination of cash payments and receipting Saves time through automated invoicing, based on published, contract or ad-hoc rates Schedules payments based on real-time visibility of account balance Provides facility for online, realtime account replenishment 05

7 c-flash e-freight Product SHIPPERS & CONSIGNEES FORWARDERS AIRLINES & GSA RFS 3PL TERMINAL OPERATORS c-flash facilitates the participation of even the smallest companies in the industry-wide e-freight project, which aims to reduce the number of paper documents needed for each air cargo shipment by replacing them with electronic messages. c-flash is built on four fully integrated solutions: IATA s e-awb solution, forwarder-to-calogi link, shipper-to-forwarder document sharing and forwarder-to-forwarder document sharing. Access related and relevant documents and information from forwarder Create and maintain shipment records Support IATA s e-awb solution Share documents conveniently Saves industry up to US$ 4.9 billion annually Reduces average 24-hour cycle time Maximises electronic data reliability and efficiency Provides better visibility of documents through online tracking c-reach Advertising Engine FORWARDERS AIRLINES & GSA 3PL RFS TERMINAL OPERATORS c-reach allows Calogi subscribers to send promotional messages to other community subscribers. It enables subscribers to place banners of various sizes across the entire portal or targeted at heavily used pages. Subscribers can target a group or all stakeholders (eg. freight forwarders) in a specific community or communities. Manage banners Distribute promotional messages Communicates with a wide range of portal subscribers Targets key stakeholders for advertising/promotional campaigns Reduces advertising costs by sponsoring individual, heavily used pages 06

8 c-switch Messaging Product FORWARDERS AIRLINES & GSA c-switch acts as a complete message broker, with Cargo-IMP, EDIFACT and XML conversion capabilities. It serves as a hub for all messaging needs, seamlessly linking airlines, forwarders and other supply chain stakeholders. Manage availability and e-booking Carry out real-time tracking Transmit electronic air waybill data Transmit house air waybill data Consolidate list transmission Receive status updates Improves data integrity and reduces costly data errors Reduces communication costs Ensures compliance with customs requirements (i.e. advanced shipment data) Increases e-freight adoption and penetration Reduces paper-based processes Data entered once and re-used throughout the supply chain c-prime Branding Module FORWARDERS AIRLINES & GSA c-prime allows small-to-medium enterprises to harness the rich functionality of Calogi and market products through their own branded websites without expensive overhead costs. Subscribers that log into the branded version of the Calogi portal can only do business with the company that has branded that portal. Create a customised, branded version of the Calogi portal Run own loyalty programme Builds loyalty between owners and subscribers Generates brand awareness for airlines, GSAs, forwarders and community providers Provides a branded portal at a fraction of the standard cost Serves as an excellent tool for product distribution 07

9 c-wise Reports and MIS Product SHIPPERS & CONSIGNEES FORWARDERS AIRLINES & GSA 3PL RFS TERMINAL OPERATORS c-wise offers a wide range of Management Information Statistics (MIS), ranging from export and import information to staff sales and performance reports. Access detailed MIS reports broken down by revenue and tonnage View year-on-year comparisons Access online, real-time data Enhances visibility of industry data, which can be used to formulate targets and strategies Measure performance on a daily basis and react to changes Provides immediate access reducing response time c-facts Tracking Product SHIPPERS & CONSIGNEES FORWARDERS AIRLINES & GSA 3PL RFS TERMINAL OPERATORS c-facts provides tracking against shipment milestones, including the current and historical status of shipments. The track and trace facility allows subscribers to track their shipments status with over 60 airlines. View shipper-to-consignee shipment status, updated through EDI or online Submit tracking requests to subscribed airlines Submit tracking requests to GHA, where connected Saves time and money on status request communications to call centres Provides tracking to relevant supply chain stakeholders through Calogi s unique dashboard 08

10 c-cover Insurance Product SHIPPERS & CONSIGNEES FORWARDERS c-cover allows the forwarder to purchase two types of insurance: Professional Liability Insurance covers damage and/or neglect while the shipment is in the possession of the forwarder. Marine Insurance allows the forwarder to insure some, all or selected types of shipments throughout the entire shipment lifecycle. Insurance companies can: Set up accounts with Calogi subscribers Publish their rates on the portal Process requests through Calogi s unique order management system Receive direct payments from forwarders credit accounts Reduces need for phone calls and s by enabling online requests Allows tracking of insurance requests through to completion Provides a secure distribution mechanism for insurance products Reduces workload through online invoicing and settlement 09

11 Calogi Solutions SHIPPERS & CONSIGNEES c-etrans c-itrans c-flash c-wise c-facts c-cover FORWARDERS c-ipro c-epro c-gate c-club c-trade c-flash c-reach c-switch c-prime c-wise c-facts c-cover AIRLINES & GENERAL SALES AGENTS (GSA) c-power c-club c-trade c-flash c-reach c-switch c-prime c-wise c-facts ROAD FEEDER SERVICES (RFS) c-road c-trade c-flash c-reach c-wise c-facts THIRD-PARTY LOGISTICS (3PL) c-plus c-trade c-flash c-reach c-wise c-facts TERMINAL OPERATORS c-ebridge c-ibridge c-club c-trade c-flash c-reach c-wise c-facts CUSTOMS & AUTHORITIES c-stamp STAKEHOLDER SUPPLIER PORTAL SHIPPERS & CONSIGNEES FORWARDERS AIRLINES & GSA TERMINAL OPERATORS ROAD FEEDER SERVICES Third-Party Logistics CUSTOMS & AUTHORITIES INSURANCE PRODUCT LOYALTY PROGRAMME CREDIT PAYMENTS e-freight PRODUCT ADVERTISING ENGINE MESSAGING PRODUCT BRANDING MODULE REPORTS & MIS PRODUCT TRACKING PRODUCT HOST-TO-HOST LINK 10

12 Your key to e-freight