Backup Exec 2012: Revolutionising Backup. Gareth Fraser-King, Product Management Sharon White, Product Marketing Luis Gomez, CEBI Foundation

Transcription

1 Backup Exec 2012: Revolutionising Backup Gareth Fraser-King, Product Management Sharon White, Product Marketing Luis Gomez, CEBI Foundation

2 Agenda 1 Today s IT Challenges 2 Where BE Came From 3 New User Interface and Architecture Overview 4 Luis Gomez 5 Additional Resources Technical Overview: Backup Exec 2012 SYMANTEC VISION

3 Backup Challenges Presentation Identifier Goes Here SYMANTEC VISION

4 Challenges Of Virtual Machine Protection 65% of virtual machines are unprotected Virtualization increases storage consumption Need New Graphic Cost and time to manage physical and virtual infrastructure backups Technical Overview: Backup Exec 2012 SYMANTEC VISION

5 Data Growth And Storage Challenges Up to 70% of data is duplicate and hasn't been accessed in more than 90 days¹ By 2020, IDC expects the amount of digital information will be 44 times as big as it was 2 in Need New Graphic Data lifecycle management is becoming more challenging Technical Overview: Backup Exec 2012 SYMANTEC VISION

6 Today s Disaster Recovery Challenges Downtime today is measured in minutes not hours or days Manual disaster recovery is time consuming and error prone Need New Graphic Critical systems require on and offsite protection Technical Overview: Backup Exec 2012 SYMANTEC VISION

7 Eliminating Backup Complexity Challenges Multiple solutions for backup and disaster recovery, physical and virtual Legacy centric product architecture; multi-faceted, complex backup job processes Pricing and licensing complexity, too many things to choose from Too much data; it s like looking for a needle in a haystack of needles Technical Overview: Backup Exec 2012 SYMANTEC VISION

8 Travelling from Point A to Point B Presentation Identifier Goes Here SYMANTEC VISION

9 User Experience Where We ve Been Backup Exec is a successful product with long history Very wide breadth of users (From the local dentist office to large distributed corporations) Product has evolved over a very long period Sophisticated feature set (de-duplication, archive, cloud, virtualization, etc.) Feedback over the years Years of feedback that we were increasingly complex New features such as de-dup and archive were difficult to "fit in" to the old model Each new feature often was perceived as "bolted on" Model prevented us from "helping the user" in many cases Symantec Confidential SYMANTEC VISION

10 Backup Exec 2012 Architecture Symantec Backup Exec 2012 Server Virtual Servers Disk, NAS or NDMP File and Application Servers Tape Drives or Libraries Technical Overview: Backup Exec 2012 SYMANTEC VISION

11 Backup Exec 2012 Core Components 1 Backup Exec Server 2 Backup data sent from agents to media server for storage Disk or tape backup devices Agents (Physical servers) Symantec Backup Exec 2012 Server Protects remote systems Windows, Linux, and Mac Databases and applications VMware/Hyper-V (agent-less or agent-assisted) Options Enterprise Server Data Deduplication File/ Archiving NDMP Centralized Management 2 Physical Servers Virtual Servers A C B D Technical Overview: Backup Exec 2012 SYMANTEC VISION

12 Pre-BE 2012: Job Model Multiple servers in one job If 1 server failed - result was job failure for entire job. Users had to restart entire job OR create a one-time job for one failure. Tedious Jobs were globally scoped No way to determine up front what the user goal is All options were exposed all the time: Overwhelming to new users - Option overload. Completely separate full or incremental jobs No constraints = User can shoot themselves in the foot They could create unsupported combinations. E.g. Create a full that used modified time and an incremental that used archive bit Backup Exec 2012 SYMANTEC VISION

13 Backup Dialog in Backup Exec 2010 R3 Symantec Confidential SYMANTEC VISION

14 Job Setup Symantec Confidential SYMANTEC VISION

15 Pre-BE 2012: Job Model (Continued) Because full and incrementals were not explicitly related, restore was tedious and manual. No Point-in-time restore possible User had to choose all backup sets to restore Integration of archive was "resource centric" model forced into Jobs unnatural fit Backup Exec 2012 SYMANTEC VISION

16 Restore Dialog Symantec Confidential SYMANTEC VISION

17 Pre-BE 2012: Storage/Devices and Media Legacy of tape was pervasive Everything was either tape or a tape "simulator". "One size fits all" Effectively no or little differentiation between tape, disk, or cloud storage Every job still required tape related options even though they may be irrelevant to storage type Disk storage showed "virtual tapes". In order to delete data, they had to perform an "erase" of a virtual tape. We had to Re-Think from the ground up of how features are exposed Total re-vamp of the user experience for the product Involved rewrite of all user interfaces + addition of a middle tier system service that was entirely new. Backup Exec 2012 SYMANTEC VISION

18 Backup Exec 2012 User Experience Creation 2 TOIs & 3 Betas Customer Focus Groups Demos & Feedback UI Review UCD & External Consultants Backup Exec 2012 User Experience Usability Reviews First 24 Hours Telemetry SE Rotations & Interlock Symantec Confidential SYMANTEC VISION

19 Backup Exec 2012 Presentation Identifier Goes Here SYMANTEC VISION

20 The User Experience Has Changed Better Experience Less Complexity Storage View Backup and Restore View Backup Workflow Restore Workflow Technical Overview: Backup Exec 2012 SYMANTEC VISION

21 Ease Of Use Simplified new user interface New user experience Focus on ease of use Resource-centric Manage resources, not jobs Backup job stages Modular backup job stages Easy to expand protection Simply add an additional stage to: Duplicate/copy backups Convert to virtual Etc Technical Overview: Backup Exec 2012 SYMANTEC VISION

22 Goals Of Re-Design Focus Design on Simplicity Reduce and consolidate options and choices Convey more information more concisely Focus on a more intuitive interface Anyone should be able to be productive within a short time Resource Centric Manage Data Protection from a data/systems point of view Intelligent use of customer architecture to show relevant options Few places to go to configure backup systems Elimination of backup policies and complexity Technical Overview: Backup Exec 2012 SYMANTEC VISION

23 Before And After Modern Resource Centric Unified workflow Consolidated views Toolbar instead of task pane Technical Overview: Backup Exec 2012 SYMANTEC VISION

24 New! Resource-centric User Interface New Backup Exec 2012 Interface User experience based around server protection status Transition from job management to server management Technical Overview: Backup Exec 2012 SYMANTEC VISION

25 Simplified - User Only Shown Relevant Options Technical Overview: Backup Exec 2012 SYMANTEC VISION

26 Consolidated Views 2 (really 3) views into 1 Technical Overview: Backup Exec 2012 SYMANTEC VISION

27 New! Modular Backup Protection Methodology New job stages feature Easily expand protection Just click Add Stage Example: Stage 1: Backup to Disk Stage 2: Copy to Tape Stage 3: Convert to Virtual Technical Overview: Backup Exec 2012 SYMANTEC VISION

28 Backup Exec 2012: Resource Centric Resource centric Previously there was no place in the product that showed the status of the data or servers they were protecting. Only job status was shown. Per Server Status: Now in Backup Exec 2012 they can see server status Context: Since they choose backup scheme and server or resource first We can show only relevant options Examples: Backup only shows options for resources on the selected system Granularity: If 1 server fails, only that server shows error. They can re-try server specific job Restore Now guided and based on what they are trying to do and what type of resource they are recovering: Examples: SharePoint recovery is broken down logically for SharePoint Point in time based since backups for server are explicitly related in a single workflow Backup Exec 2012 SYMANTEC VISION

29 Backup Exec 2012: Storage Tape differentiated from disk, cloud Tape options shown when tape is targeted Options relevant to each Storage type now shown Disk is treated as disk They can specify time for retention explicitly when targeting disk Data in disk storage now shows actual data backed up not virtual tapes Deduplication properties of the agent/client can be shown on those servers in the Backup and Restore View Backup Exec 2012 SYMANTEC VISION

30 Luis Gomez, CEBI Foundation Presentation Identifier Goes Here SYMANTEC VISION

31 Presentation Identifier Goes Here SYMANTEC VISION

32 Additional Resources Presentation Identifier Goes Here SYMANTEC VISION

33 SYMANTEC VISION

34 BackupExec.com Datasheets and white papers Flash Tours Videos Technical Overview: Backup Exec 2012 SYMANTEC VISION

35 Symantec Connect Technical Overview: Backup Exec 2012 SYMANTEC VISION

36 Support Resources And Online Trouble Shooting Technical Overview: Backup Exec 2012 SYMANTEC VISION

37 Thank you! Presenter s Name Presenter s Presenter s Phone Copyright 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Presentation Identifier Goes Here 37