Management and Leadership Course Catalog

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1 and Leadership Course Catalog 7200 Coaching A successful leader encourages and guides employee development. Our coaching programs will teach you to become a mentor to your employees, helping them to make career decisions, acquire new skills and enhance professional performance. Coaching : Performance Coaching: Career Coaching Coaching : Performance Coaching: Collaborating Coaching : Performance Coaching: Mentoring Coaching : Performance Coaching: Training 7201 Communication Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain a great deal of power - the power to get things done. Our communication programs focus on building the key skills you need to communicate successfully. Communication : Curing Common Meeting Ailments (Interview) Communication : Effective Business Writing Communication : High Performance Communication Communication : Keeping Meeting Participants Awake (Interview) Communication : The People Styles Model Communication : People Styles at Work Communication : Resolving Conflict Communication : Telephone Etiquette Communication : The Influence Edge and Communication : Understanding Negotiation Communication : Working Wounded: Effective Business Presentations Communication : Working Wounded: Giving an Apology at Work Communication : Working Wounded: Leading a Successful Meeting Communication : Working Wounded: Making Group Decisions Communication : Working Wounded: Working Through Conflict 7202 Fundamentals of Business The Fundamentals of Business series provides learners with basic theories, skills, and tools they can use to improve their performance as managers. Fundamentals of Business : in Perspective Fundamentals of Business : Functions of Front-Line Fundamentals of Business : Managerial Finance and Accounting 7203 Leadership When leaders create and communicate their vision, inspire others, implement strategy and champion change, organizations thrive. Our programs will help you enhance your leadership ability to create an environment of trust, credibility and integrity.

2 Leadership : Creating and Communicating Vision Leadership : Creating Organizations with Many Leaders (Interview) Leadership : Digital Markets (Interview) Leadership : E-Business Strategies (Interview) Leadership : Leadership in Freaked Out Times (Interview) Leadership : Leading into the Future (Interview) Leadership : Leading Organizational Transition Leadership : Show, Don't Tell Leadership : Strategic Planning: Strategic Alignment Leadership : Strategic Planning: Implement Initiatives Leadership : Strategic Planning: Establish Processes Leadership : Supporting Innovation (Interview) Leadership : Surfer Rules (Interview) Leadership : The E-Marketplace (Interview) Leadership : The Power of B-Webs (Interview) Leadership : The Leadership Challenge: Challenge the Process Leadership : The Leadership Challenge: Enable Others to Act Leadership : The Leadership Challenge: Encourage the Heart Leadership : The Leadership Challenge: Inspire a Shared Vision Leadership : The Leadership Challenge: Model the Way Leadership : Tilt The Field: Attitude Leadership : Tilt The Field: Leadership Leadership : Tilt The Field: Perspective Leadership : Transform, Don't Conform (Interview) Leadership : Value Matters (Interview) 7204 Leading Teams Strong, cohesive teams are vital corporate assets and instrumental in achieving a variety of business goals. Our leading teams programs will teach you how to create, motivate and manage various types of teams to boost productivity and achieve positive results. Leading Teams : Creating Successful Teams (Interview) Leading Teams : Developing Successful Teams Leading Teams : Successful Geo-Dispersed Teams (Interview) Leading Teams : Team Learning (Interview) Leading Teams : The Influence Edge and Your Team Leading Teams : Virtual Teams Leading Teams : Working Wounded: Teams at Work 7205 Never before has your contribution as a manager been more important to your organization. This means you are going to have to lead as well as to manage. You need to hire, develop, motivate and retain the right talent. If you're an experienced manager on the move or a new manager, you need answers and solutions, and you need them now. That's what our management programs are all about. : Attracting Key Talent (Interview) : Bringing The Workplace to Life (Interview) : Delegation Strategies : Fire Up and Motivate Your Employees : Handling Performance Problems Super U and Leadership Skills Course Catalog 2

3 : Interviewing for Organizational Fit : Interviewing for Success : Knowledge (Interview) : Making 360 Degree Feedback Work : Managing Performance : Managing Telecommuters : Motivate to Retain (Interview) : Recruiting Top Talent : Retaining Top Talent : Retention for the Long Haul (Interview) : Succession Planning : The Costs of Attrition (Interview) : The Diversity Manager : Working Wounded: Becoming a New Manager : Working Wounded: Counseling an Employee : Working Wounded: The More You Give, The More You'll Get 7206 Skills The Skills series teaches learners core management skills. Learners will be able to apply their knowledge to the successful management of projects, people, and time. Skills: Ready! Set! Manage! Skills: Motivating Skills: Planning Skills: Communication Skills: Getting Input Skills: Dealing with Challenging People and Times Skills: Building Success 7207 Managing Change Change is an undeniable aspect of today's business world. The leaders of an organization are called upon to guide their teams through the change process and to provide a critical bridge between the old way of doing things and new work practices. This series shows managers the three major elements of leadership in times of significant change -- the need to refocus yourself, to lead the team, and to work effectively with individual team members. Managing Change: Refocusing Yourself Managing Change: Leading the Team Managing Change: Working with Individuals 7208 Managing Within the Law There are a myriad of laws and regulations governing workplace issues such as discrimination, harassment and the hiring and dismissal of employees. Our managing within the law programs will help protect you and your employees by educating you about the laws that must guide policy and behavior in the workplace. Managing Within the Law : At Will Employment Managing Within the Law : Complying with ADA Requirements as of 2009 Managing Within the Law : Complying with ADA Requirements Super U and Leadership Skills Course Catalog 3

4 Managing Within the Law : Discrimination Managing Within the Law : Discrimination (Presentation Style) Managing Within the Law : Drug and Alcohol Abuse in the Workplace Managing Within the Law : Family and Medical Leave Act as of 2009 Managing Within the Law : Family and Medical Leave Act Managing Within the Law : FLSA & State Wage-Hour Law Managing Within the Law : Freedom of Religion in the Workplace Managing Within the Law : Freedom of Speech in the Workplace Managing Within the Law : Legal Guidelines for Interviewing Managing Within the Law : Preventing Sexual Harassment - Manager Version Managing Within the Law : Respecting Employees' Individual Rights Managing Within the Law : Top Ten Ways for a Manager to Stay Out of Jail Managing Within the Law : Working Wounded: Preventing Lawsuits Managing Within the Law : Wrongful Termination Managing Within the Law : Wrongful Termination (Presentation Style) Motivation This series presents the concepts of providing motivation for employees. It discusses developing a vision, a common goal, and direction for workers. Topics covered include using effective communication, conducting effective meetings, and encouraging creative problem-solving. The series also discusses rewarding effort and correcting mistakes without damaging motivation. Other topics examined include time and stress management, training and education and motivation, and building trust. This series is designed for those interested in improving their skills in coaching and motivating employees. Motivation: Leading with a Vision Motivation: Communicating Motivation: Rewarding and Correcting Motivation: Performance and Training Motivation: Building Trust 7210 Motivation Methods and Strategies This series provides insight for motivating team members in the workplace. Learners will understand principles for leading and coaching employees and will discover methods of motivating a team through rewarding top performers, correcting weaker performers, and building trust. Learners also will become familiar with established psychological theories that support these motivational strategies. Motivation Methods and Strategies: Leading for Commitment 7212 Teams that Work This series teaches the learner practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also acquire valuable team leadership skills. Teams That Work: Building Effective Teams Teams That Work: Leading Effective Teams Super U and Leadership Skills Course Catalog 4

5 7213 Workplace Environment The workplace continues to change and evolve into a complex and often ambiguous environment. Issues such as harassment, discrimination and violence have become significant problems within this landscape. Our workplace environment programs explore the causes and consequences of these issues and specific preventive actions you can take to handle potential problem situations. Workplace Environment : Computer Comfort Workplace Environment : Diversity Effectiveness - An Overview Workplace Environment : and Internet Privacy at Work Workplace Environment : Ethical Decision Making Workplace Environment : Ethics in the Workplace - Choose Wisely! Workplace Environment : Moving Toward Diversity Effectiveness Workplace Environment : Preventing Sexual Harassment Workplace Environment : Preventing Sexual Harassment (Presentation Style) Workplace Environment : Preventing Violence in the Workplace Workplace Environment : Preventing Violence in the Workplace (Presentation Style) Workplace Environment : Workplace Violence: Ingredients for Disaster Workplace Environment : Working Wounded: Overcoming Your Own Bias Super U and Leadership Skills Course Catalog 5

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