BUSI 502 C Information Systems for Management

Transcription

1 Columbia College Online Campus P a g e 1 BUSI 502 C Information Systems for Management June 2015 Session 14-M55 June 1 July 25, 2015 Course Description Textbooks Examination of the value and uses of information systems for business operations, management decisionmaking, and strategic advantage. and applications focus on business information systems and its usefulness as a managerial aid. Prerequisite: None Proctored Exams: None Title: Management Information Systems for the Information Age, 9 th edition Author(s): Haag/Cummings Publisher: Richard D. Irwin, Inc. Year: 2012 ISBN-13: Textbooks for the course may be ordered from MBS Direct. You can order online at (be sure to select Online Education rather than your home campus before selecting your class) by phone at For additional information about the bookstore, visit Course Overview The information we are going to exchange in the context of this course will enable all of us to appreciate the complexity of information systems and their role in assisting decision making in a business setting. Information system refers broadly to a computer-based system that provides managers with the tools for organizing, evaluating and efficiently running their departments. In order to provide past, present and prediction information, an information system can include software that helps in decision making, data resources such as databases, the hardware resources of a system, decision support systems, people or project management applications, and any computerized processes that enable the department to run efficiently. Your participation is vital to not only your understanding of the material but also to add to your fellow classmates understanding of principals and concepts. In addition to your own book work, I will be sending you out to the Internet for material vital to this discipline. Together we can make this a great learning experience.

2 Columbia College Online Campus P a g e 2 Technology Requirements Participation in this course will require the basic technology for all online classes at Columbia College: A computer with reliable Internet access, a web browser, Acrobat Reader, Microsoft Office or another word processor such as Open Office. You can find more details about standard technical requirements for our courses on our site. For this class, you will be expected to complete assignments using Word, Excel, and PowerPoint. Course Objectives To explore the fundamental concepts and components of Information Systems (IS) To learn methods of managing and organizing an IS Measurable Learning Outcomes Grading Explain the importance of Management Information Systems (MIS) within the business community. Analyze the components of MIS decision-support systems and their impact on decision-making. Explain how to collect, manage, and use data to support managerial decisions. Appraise how MIS influence the overall decision-making process from a functional area perspective. Describe how an IS helps to integrate business operations. Grading Scale GRADE POINTS PERCENT A B C F Grade Weights ASSIGNMENT POINTS PERCENT (8) Dropbox Assignments (8) Article Reviews (3) 45 5 Case Projects (3) 75 9 Exams (2) Research Paper (1) TOTAL Schedule of Due Dates Week Assignment Point Due Date Value 1 Introduction - Wed Discussion 1 15 Wed Dropbox Assignment 1 20 Sun Article Review 1 15 Sun

3 Columbia College Online Campus P a g e 3 2 Discussion 2 15 Wed Dropbox Assignment 2 20 Sun Case Project 1 25 Sun 3 Discussion 3 15 Wed Dropbox Assignment 3 20 Sun Article Review 2 15 Sun 4 Discussion 4 15 Wed Dropbox Assignment 4 20 Sun Case Project 2 25 Sun Mid-Term Examination 100 Sun 5 Discussion 5 15 Wed Dropbox Assignment 5 20 Sun Article Review 3 15 Sun 6 Discussion 6 15 Wed Dropbox Assignment 6 20 Sun Case Project 3 25 Sun 7 Discussion 7 15 Wed Dropbox Assignment 7 20 Sun Research Paper 120 Sun 8 Discussion 8 15 Wed Dropbox Assignment 8 20 Sat Final Examination 200 Sat Total 820 Assignment Overview Online discussions postings should be completed by Wednesday (W) of each assigned week, and responses to at least three classmates should be posted by Sunday (S) of the assigned week. are graded on criteria listed in the rubric near the end of this syllabus. Note: you must post your original response before you can view other classmate s posts. Dropbox Assignments are written assignments designed to deepen your understanding of specific information/concept(s). The number and type of Dropbox Assignments due each week will vary. Each Dropbox Assignment, which is due Sunday, will have variable points depending on the type of assignment. Grade criteria are listed in the following tables. Be sure to read your assignment three times to fully understand all the details you are required to submit. I do not accept bulleted or numbered lists. I expect your answers to be in meaningful paragraphs composed of well-formatted sentences with appropriate flow. Be sure to restate the question in your answers so as to make sure you cover all of the material requested. Please see the grading rubric provided near the end of this syllabus. Article reviews will be assigned several times during the course. These assignments are submitted via the Dropbox function. There is a required format designed to have you focus on the key points of the article. You must develop each point of this format to benefit from your analysis. There is a template to be used for these reviews in the Course Overview module (found in the Content area). All of the articles assigned are available in the appropriate weekly module in the Content area. The key points of your review should address: The main idea of the article Discuss three important facts the author uses to support the main idea What information or ideas discussed in this article are also discussed in your textbook or other readings? Cite any examples of bias or faulty reasoning that you found in the article Define any new terms you discovered as a result of reading this article

4 Columbia College Online Campus P a g e 4 The criteria for grading these reviews are listed in the rubric near the end of the syllabus. Case Projects are to be submitted to the proper Dropbox folder. You will have three projects during the course. These projects will require you to download a file and complete required analysis and deliverables as specified. You will use Word, Excel and PowerPoint to complete these assignments. The files you will need are located in appropriate week s Assignments topic (found in Content area). The criteria for grading these projects are listed in the Rubric near the end of the syllabus. Research Paper fulfills a key requirement in the class. The subject matter is limited material related to that covered in the class. I would like to see your topic by the end of week two. The reason for previewing your proposed topic is to make sure you have the proper scope for a paper of this size. The length of your paper should be a minimum of 15 pages, double spaced. The cover and bibliography are not to be included in this page count, but both are required. An abstract is your choice but again not included in the page count. Please use APA style. The font size is limited to 12, with one-inch margins all around. Images should be limited and must be of reasonable size. You must cite from 5 to 7 references. If you use an internet source, it may have a valid URL associated with it. Your text book is not to be used as a reference. This assignment is due on Sunday of the Seventh (7) week of class. Research papers will be graded using the criteria listed in the Rubric near the end of the syllabus. Exams are scheduled twice in the course. There will be a mid-term and final exam. Both will be in short essay format or M/C & T/F format with a two hour time limit for each exam. In each case the exam will be open on the Wednesday of exam week and remain open until midnight Sunday for the midterm and Saturday for the Final. You will have one attempt at the exam; be sure to save your work often. At the beginning of this syllabus there is a course overview starting on page 1. You should consider this as your study guide. The mid-term will cover chapters 1 4 and the final will be over chapters 5 8. Course Schedule Week 1 The Information Age in Which You Live Chapter 1: The Information Age in Which You Live: Changing the Face of Business Introduction: Tell us a little about yourself. Discussion 1: In this chapter, we discussed the use of loyalty programs in the travel industry as a mechanism for reducing buyer power. What is another industry that also uses loyalty programs to reduce buyer power? How does that industry use loyalty programs to do so? Your discussion post is due on Wednesday (W) with follow up on a minimum of three of your classmate s posts by Sunday (S). 15 points Dropbox Assignment 1: Using Porter to evaluate the movie rental industry One hotly contested and highly competitive industry is the movie rental business. This week s assignment will require you to use Porter s Five Forces Model to evaluate the relative attractiveness of entering the movie rental business. Detailed instructions are available in the course s Content area. This assignment is due Sunday (S). 20 points Article Review 1

5 Columbia College Online Campus P a g e 5 Write an article review on Miles to Go by John Foley. The article and a template for the article reviews are available in the Content area of the course. This assignment is due on Sunday (S). 15 points Week 2 Major Business Initiatives Gaining Competitive Advantage with IT Chapter 2: Major Business Initiatives: Gaining Competitive Advantage with IT Discussion 2 In ten years will Facebook still be so popular and so dominant? What competitors might overtake it? What are substitute products to social networking like Facebook? Your discussion post is due on Wednesday (W) with follow up on a minimum of three of your classmates posts by Sunday (S). 15 points Dropbox Assignment 2: Coca- Cola Is Everything: SCM, CRM, ERP Social Media, Everything This week you will read the case study starting on pages 59, 60 and evaluate IT-enabled initiatives. Answer the questions at the end of the case. This assignment is due Sunday (S). 20 points Case Project 1: Analyzing the Value of Information Read the AFFORDABLE HOMES REAL ESTATE on page 287 of the textbook. Detailed instructions for this assignment, along with the file you need to prepare your report, are available in the Assignments topic for Week 2 (found in the Content area). Submit your report via the Dropbox by Sunday (S). 25 points. Week 3 Databases and Data Warehouses Chapter 3: Databases and Data Warehouses: Building Business Intelligence Discussion 3: Business intelligence sounds like a fancy term with a lot of competitive advantage potentially rolled into it. What sort of business intelligence does Columbia College need? Specifically, what business intelligence business intelligence would it need to predict enrollments in the coming years? What business intelligence would it need to determine what curriculums to offer? Do you think Columbia College gathers and uses this kind of business intelligence? Why or why not? Your discussion post is due on Wednesday (W) with follow up on a minimum of three of your classmate s posts by Sunday (S). 15 points Dropbox Assignment 3: Closing Case Study Two When Making a Database of Private and Company- Strategic Information Available to the Public Can Be Good.. Page 90, 91. Answer questions 1, 2 and 3. Detailed instructions for this assignment and the article may be found in the Content area. Submit your answers via the Dropbox by Sunday (S). 20 points Article Review 2

6 Columbia College Online Campus P a g e 6 Write an article review on Instant Insight by Alan Joch. The article and template for article reviews are available in the Content area. This assignment is due on Sunday (S). 15 points Week 4 Analytics, Decision Support and Artificial Intelligence Brain Power for Your Business Chapter 4: Analytics, Decision Support and Artificial Intelligence: Brainpower for Your Business Discussion 4: After reading the brief article, "An NFL Team Needs More than Athletic Ability" (found in the Content area), answer the following questions: 1. Could decision support systems with predictive analytics be used to gain the advantage in other sports? Choose a sport and explain how that might work. 2. Even though coaches rely heavily on IT, they are not allowed to bring computers onto the playing field. All they may have is their clipboard. Would allowing coaches to have laptops on the field change the game appreciably? Explain your answer. Would it be a good idea? Explain. 3. What other aspect of football could be improved by decision support systems? Your discussion topic is due on Wednesday (W) with the follow up on a minimum of three of your classmates posts by Sunday (S). 15 points Dropbox Assignment 4: Closing Case Study Two pages 121,122 Decision Support is Good for Your Health. Read the case and answer questions 1, 2, 3 and 4 on page 122. This assignment is due Sunday (S). 20 points Case Project 2: Creating a Decision Support System Read BUY VERSUS LEASE found on page 298 of the textbook. Detailed instructions and the file you need to prepare this assignment may be found in the Dropbox: Case Project 2 topic of Week 4 (found in the Content area). Submit your report via the Dropbox by Sunday (S). 25 points Mid-Term Examination The exam will consist of short essay format or M/C & T/F format. There will be a two hour time limit, with one attempt allowed. Make sure you save your work often during the exam. Remember to read each question three times to understand the scope of your answer. If you have any difficulties with the system refer to assistance information detailed in the syllabus. The exam will be open in the Quizzes area from 8:00 am on Wednesday of exam week and will close at midnight on Sunday. 100 points Week 5 Electronic Commerce Chapter 5: Electronic Commerce: Strategies for the New Economy Discussion 5: In your opinion, according to Porter s Five Forces Model (refer to Chapter 1), has competition increased or decreased overall as a result of the Internet and e- commerce? Specifically

7 Columbia College Online Campus P a g e 7 address each of the five forces in Porter s model. Your discussion thread is due on Wednesday (W) with follow up on a minimum of three of your classmates posts by Sunday (S). 15 points Dropbox Assignment 5: When You re Big, You Can Be Your Own B2B E-Marketplace Business to Business (B2B) e-marketplaces are the growing trend in the B2B e- commerce business model. Businesses from all industries and countries can gather, perform commerce functions, share mission-critical information, and deploy infrastructure applications that allow those organizations to tie their internal systems to each other. Read a brief article discussing the customized e-marketplace business model for Volkswagen AG and answer the questions provided. Detailed instructions for this assignment may be found in the Content area. This assignment is due Sunday (S). 20 points Article Review 3 Write an article review on Strategies for Transitioning Old Economy Firms to E-Business by Edieal J. Pinker, Abraham Seidmann, and Reginald C. Foster. The article and the template for article reviews are available in the Content area. This assignment is due on Sunday (S). 15 points. Week 6 Systems Development: Phases, Tools and Techniques Chapter 6: Systems Development: Phases, Tools and Techniques Discussion 6: You are talking with another student who is complaining about having to learn about the systems development life cycle, because he is not going to work in an IT department. Would you agree with this student? What would you say to him to convince him that learning about the systems development life cycle is important no matter where he works? Your discussion topic is due on Wednesday (W) with follow up on a minimum of three of your classmates posts by Sunday (S). 15 points Dropbox Assignment 6: Tablets Take Their Place in the PC Market. Ending Case Study 2, page 187, 188. Answer all the questions at the end of the case. This assignment is due Sunday (S). 20 points Case Project 3: Making the Case with Presentation Software Read INFORMATION TECHNOLOGY ETHICS page 296 of the textbook. For this assignment, you will develop a presentation using a presentation package such as Microsoft s PowerPoint. Detailed instructions for this assignment may be found in the Content area. Submit your report via the Dropbox by Sunday (S). 25 points Course Evaluations: Please evaluate the course. You will be able to submit your course evaluation between Sunday of Week 5 and Thursday of Week 7. A link will be sent to your CougarMail that will allow you to access the evaluation. Week 7 Enterprise Infrastructure Metrics and Business Continuity Planning

8 Columbia College Online Campus P a g e 8 Chapter 7: Enterprise Infrastructure Metrics, and Business Continuity Planning: Building and Sustaining the Dynamic Enterprise Discussion 7: In this chapter, we focused on metrics for measuring the success of your IT systems including infrastructure- centric metrics, Web- centric metrics, call center metrics, and financial metrics. Another important area of metrics is security metrics, or how well you are doing at stopping viruses from coming in, protecting against identify theft, and the like. Do some research on the Web and develop a list of commonly used metrics in the area of security. Be sure to define each metric. Your discussion topic is due on Wednesday (W) with follow up on a minimum of three of your classmates posts by Sunday (S). 15 points Dropbox Assignment 7: Denver Health Operates with a Private Cloud and Thin Clients Closing Case Study Two, pages 219,220. Answer all six questions at the end of the case. Research Paper This assignment is due Sunday (S). 20 points This paper is to fulfill a key requirement in the class. The subject matter is limited material related to that covered in the class. I would like to see your topic by the end of Week 2. The reason for previewing your title is to make sure you have the proper scope for a paper of this size. The length of your paper should be a minimum of 15 pages, double spaced. The cover and bibliography are not to be included in this page count, but both are required. An abstract is your choice but again not included in the page count. Please use APA style. The font size is limited to 12, with one-inch margins all around. Images should be limited and must be of reasonable size. You must cite from 5 to 7 references. If you use an Internet source, it may have a valid URL associated with it. Your textbook is not to be used as a reference. The paper is due Sunday (S). 120 points Week 8 Protecting People and Information Chapter 8: Protecting People and Information: Threats and Safeguards / Emerging Trends and Technologies: Business, People and Technology Tomorrow Discussion 8: Have you, or someone you know, experienced computer problems caused by a virus? What did the virus do? Where do you think you got it? How did you fix the problem? What was the cost to you in time, trouble, and stress? Your discussion post is due on Wednesday (W) with follow up on a minimum of three of your classmate s posts by Saturday (S). 15 points Dropbox Assignment 8: Sony Reels from Multiple Hacker Attacks Closing Case Study Two, pages 252,253. Answer all the questions at the end of the case. This assignment is due Saturday (S). 20 points

9 Columbia College Online Campus P a g e 9 Final Examination Course Policies Student Conduct Plagiarism The exam will consist of short essay format or M/C & T/F format questions. There will be a 2 hour time limit, with one attempt allowed. Make sure you save your work often during the exam. Remember to read each question three times to understand the scope of your answer. If you have any difficulties with the system refer to assistance information detailed in the syllabus. The exam will be open in the Quizzes area from 8:00 am on Wednesday of exam week and will close at midnight on Saturday. 200 points All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette. Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College. Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful. All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site. Non-Discrimination There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status. Disability Services Students with documented disabilities who may need academic services for this course are required to register with the Coordinator for Disability Services at (573) Until the student has been cleared through the disability services office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus before enrolling in the course. The structure or the content of the course may make an accommodation not feasible. Online Participation You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

10 Columbia College Online Campus P a g e 10 Attendance Policy Attendance for a week will be counted as having submitted a course assignment for which points have been earned during that week of the session or if the proctoring information has been submitted or the plagiarism quiz taken if there is no other assignment due that week. A class week is defined as the period of time between Monday and Sunday (except for Week 8, when the week and the course will end on Saturday at midnight). The course and system deadlines are all based on the Central Time Zone. Cougar All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring from that account for important messages from the College and from your instructor. You may forward your Cougar account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other providers. Students should use for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond. Late Assignment Policy An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class. Late assignments will only be accepted with prior approval by the instructor. Unapproved late assignments cannot receive full credit. The amount of the deduction will be determined by how long the assignment is overdue. Twenty percent (20 %) will be deducted for each 24 hours past the due date. Course Evaluation You will have an opportunity to evaluate the course near the end of the session. Course evaluations will open on Sunday of Week 5 and will remain open until Thursday of Week 7. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted. Additional Resources Orientation for New Students This course is offered online, using course management software provided by Desire2Learn and Columbia College. The Student Manual provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens. Technical Support If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment. CCHelpDesk@ccis.edu ex helpdesk@desire2learn.com

11 Columbia College Online Campus P a g e 11 Online Tutoring Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. The Writing Center can be used for writing assistance in any course. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college. Access Smarthinking through CougarTrack under Students->Academics->Academic Resources. Library Resources To access the Columbia College library, Stafford Library, go to Grading Criteria Grade Criteria for Online Discussion Postings = A Online posting is on time and answers given for all questions. Answers are complete and good examples are used. Student responded to the required number of classmates = B Assignment is complete and fully answered including examples with the required number of responses but is more than 24 hours late. Or the work is not complete, does not have examples or the required feedback to classmates. 6 8 = C Assignment answers are not fully developed, missing examples or feedback. 0 5 = F Assignment is late and incomplete Grade Criteria for Dropbox Postings = A Submission is on time. The author s central point is identified and defined. Answers are complete and concise and good examples are used = B Assignment is on time but has failed to answer all questions appropriately, or is complete but poorly written = C Assignment is late with answers are not complete or no examples 0-10 = D Assignment is incomplete. Grade Criteria for Article Reviews = A Submission is on time. The author s central idea is described. Three distinct ideas supporting the central idea are identified and defined. Examples supporting these ideas are illustrated. Cross referencing the material in the article with content in the text is included. Faulty or biased logic is identified and explained = B Submission is on time but all review points are not fully answered. 6 8 = C Submission is late with complete review point answers.

12 Columbia College Online Campus P a g e = F Submission is late with incomplete or under developed review points. Grade Criteria for Project = A Work done on time. Required analysis complete with well-formatted presentation = B Work done on time, weak answers, poor collaboration or presentation = C Work is late, but analysis, presentation good = F Work is late and incomplete Criteria Description of Research Paper Skills Points Possible Content The paper develops a central point, idea, or thesis that is clearly defined and supported by concrete, substantial and relevant 30 evidence. Organization The paper is organized in paragraphs that are unified, coherent and effective, with transitions between ideas. The sentences are correctly constructed, logical and complete 30 References The paper uses 5 7 references that are properly cited using APA style. Internet sources include valid URL. 30 Mechanics The paper uses standard grammar, punctuation and spelling. The paper is at least 15 pages excluding the title, abstract and 30 bibliography, with proper margins, font, and double spaced. Total 120