Scope Description. SAP Rapid Deployment Solution. SAP Solution Sales and Billing rapid-deployment solution V1.703

Transcription

1 EHP7 for SAP ERP 6.0 EHP3 for SAP CRM 7.0 SAP Convergent Charging 4.0 January 2015 English Scope Description SAP Solution Sales and Billing rapid-deployment solution V1.703

2 Copyright 2014 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see for additional trademark information and notices. Revision Change Date Description 0 Page 2/10

3 Content 1 Use of this Document Introduction Solution View Use Cases for rapid-deployment Process and Configuration Scope Process Scope Configuration Scope Integration Aspects and Deployment Prerequisites Software and System Prerequisites Localization Aspects... 10

4 1 Use of this Document This document describes the covered scope of the SAP Solution Sales and Billing rapid-deployment solution. The focus is to give a condensed overview about the content available with this rapid-deployment solution is providing and how this content can be used as a starting point for an implementation of SAP Solution Sales and Billing. The information provided in this document shall help to take the decision of this rapid-deployment solution being recommended to be used to accelerate a specific implementation project of SAP Solution Sales and Billing. The document therefore focusses on the concepts and use-cases of the rapid-deployment solution. As a prerequisite a general knowledge about the SAP Solution Sales and Billing solution is expected. Note: Since this document shall be self-contained, it also includes summarized information which (in more detail) is available in other RDS documents as well. The structure of the document is as follows: The Introduction chapter provides a quick overview of the solution, the main use cases and prerequisites to be able to use the rapid-deployment solution. The Process and Configuration Scope chapter provides further details on the processes which are configured as part of the rapid-deployment solution. And it adds a basic description on the different types/layers of the delivered configuration. The Integration Aspects and Deployment Prerequisites chapter describes both technical prerequisites and configuration prerequisites. Page 4/10

5 2 Introduction 2.1 Solution View The SAP Solution Sales and Billing rapid-deployment solution includes the core features customers need to run an integrated end-to-end process to design and sell solution packages including (usage) services and products. The solution joins the SAP Customer Relationship Management (SAP CRM) application, the SAP Convergent Charging application, the SAP Flexible Solution Billing application and SAP ERP. The rapid-deployment solution allows to quickly setup the baseline of SAP Solution Sales and Billing at a predictable price by: Connecting the different products and components of the solution Delivering end-to-end process configuration in the most commonly used solution areas Setting up sample master data which allows to directly run the sample processes Providing best-practices configuration which can build the foundation for the final production setup 2.2 Use Cases for rapid-deployment The main use case is a complete new / greenfield configuration of an SAP Solution Sales and Billing solution comprised of - A new SAP CRM system or a new client of an existing system - A new SAP Convergent Charging system - A new or existing client of an existing SAP ERP (SD) system For all systems a specific release and support level is prerequisite for an automated deployment of the configuration content as well as being able to execute all processes pre-configured by the rapid-deployment solution. The technical scenario above is the main use case the rapid-deployment solution is built for. The rapiddeployment solution provides configuration across the three systems, which allows to run a set of standard processes immediately after the content is deployed. For other system scenarios the rapid-deployment solution content can support in various ways, but is not outof-the box ready. Examples of such scenarios are: - Deployment into a landscape without an SAP CRM system - Deployment into a landscape where SAP CRM is already fully configured - Deployment for SAP ERP only. Page 5/10

6 For such scenarios there are two main ways how the rapid-deployment solution can be used: - One way is to use the configuration guides provided with the automated deployment content to configure those part of the solution required in the specific context. - The second way which needs deeper understanding of the content and the deployment tool (Solution Explorer) is to adjust the automated content (Solution Scope) to the scenario and system scope. Page 6/10

7 3 Process and Configuration Scope The SAP Solution Sales and Billing solution covers multiple aspects both from a process and from a solution perspective. The previous chapter provided a general overview on the deployment use-case provided by the rapid-deployment solution. This chapter adds more details on the process scope delivered by the content of the rapid-deployment solution. The view provided here covers two main dimensions of this rapid-deployment solution: - Process Scope -> which processes are pre-configured - Configuration Scope -> how is the configuration structured and re-usable The chapter Configuration Scope adds a new dimension to understand how the rapid-deployment solution helps in an implementation project. It separates the content looking into the character of the configuration (Foundation, Integration, Process and Master Data). 3.1 Process Scope Solution Sales and Billing The processes / scope configured by the rapid-deployment solution are: - Create, Print and Accept Solution Quotation - Complete and Release Solution Contract - Process Sales Order and Service Order - Create Invoice Group and Package - Create Usage for Provider Contract and Create Parked Invoice - Fulfill Sales Order - Create Parked Invoices and Legal Invoices Manually Page 7/10

8 3.2 Configuration Scope In this chapter a more detailed view on the content building block structure for this rapid-deployment solution will be provided. Foundation covers the configuration required to prepare the systems which are part of the SAP Solution Sales and Billing solution both technical and business perspective. Technical configuration covers topics like activation of the Business Function Sets and all technical settings which are prerequisite for the solutions. Business configuration covers areas like the organizational structure settings and general settings for e.g. business partner, contract account, number ranges. Integration covers the configuration required to connect the systems which form the SAP Solution Sales and Billing solution with each other. The integration configuration is done specifically for the solution. Covered are the areas of master data replication and transaction data replication. With this configuration not only the processes provided as part of the rapid-deployment solution are covered, but all the main functionality of SAP Solution Sales and Billing solution is supported. Processes covers the configuration of the processes supported by the rapid-deployment solution. Process configuration is to major part industry agnostic. Page 8/10

9 4 Integration Aspects and Deployment Prerequisites The SAP Solution Sales and Billing rapid-deployment solution provides content for the full solution landscape: SAP Customer Relationship Management (SAP CRM) application, SAP Convergent Charging application, SAP Flexible Solution Billing application and SAP ERP. The solution offers great flexibility both with regards to supported business processes as well as possible deployment variants. The rapid-deployment solution covers ONE main deployment variant of the solution which is explained in more detail in the next chapter. In addition the rapid-deployment solution has a specific approach how to handle integration and localization aspects to existing solutions. 4.1 Software and System Prerequisites This main deployment option is the full deployment of the solution which technically are the systems: Enhancement package 7 for SAP ERP SPS06 o SAP Flex. Solution Billing 1.0: Add-On Inst. (SOLINVE 607) Enhancement package 3 for SAP CRM SPS06 SAP Convergent Charging 4.0 SP06 Since the configuration has to fit and interact with potentially existing configuration, the rapid-deployment solution defines a set of prerequisites regarding the client(s) which are used for a standard deployment: SAP CRM: a new client copy from Client 000 without any configuration from any other CRM client SAP ERP: an existing client or a new client copied from Client 000 in this client Sales and Distribution (SD) with the necessary settings in Financials (FI) needs to be completely configured. Other deployment variants with regards to client setup are not tested with the automated deployment of configuration content. Depending on the individual configuration setup of the client in which the rapiddeployment solution is planned to be deployed, both preparations of the clients and/or the configuration content activation may require additional (manual) efforts SAP CRM Prerequisites For SAP CRM the rapid-deployment solution does not require any specific configuration prerequisites. All necessary base configurations are part of the standard configuration delivered with the software. For further details how to ensure that all base configurations are available in the new SAP CRM client is provided by the technical guides which are part of the deployment description. Page 9/10

10 4.1.2 SAP ERP Prerequisites For SAP ERP the rapid-deployment solution has a number of configuration prerequisites which need to be fulfilled to allow the automated deployment of the configuration. The configuration content delivered with the rapid-deployment solution covers only the solution specific parts. The concept behind is to not interfere with non-solution specific configuration and in this way allow the integration of the new configuration content to already existing setups. The rapid-deployment solution assumes the following main areas in SAP ERP already being configured: Organizational Structure: Has to be defined as a prerequisite for the automated deployment of the configuration content. With this, each deployment has the choice to create their own structure (in the boundaries described in the detailed prerequisite guides). But there is neither a pre-defined numbering, nor does the automated deployment overwrite any existing settings. Sales and Distribution & Financials: The rapid-deployment assumes that both Sales and Distribution and Financials (FI-GL, FI-A/R) are already configured. In addition the rapid-deployment solution needs all base configurations which are part of standard configuration delivered with the software. For further details how to ensure that all base configurations are available in the new SAP ERP client is provided by the technical guides which are part of the deployment description Other Prerequisites For SAP Convergent Charging there are no specific content prerequisites defined. The assumption is that new/empty instances of the products are deployed and integrated into the system landscape. 4.2 Localization Aspects The rapid-deployment solution configuration content does not cover any country / localization specific aspect of the solution. The base and process configuration as well as the example master data contains only limited country or localization specific parts allowing fast adoption to the specific demands of a project. Page 10/10